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Top 3 airlines serving from Mallorca to New Zealand
Scores according to KAYAK customer reviews
Pros: "Everything was excellent on this flight."
Cons: "Maybe the food menu? But it wasn't bad."
Pros: "Great attentive crew."
Cons: "Boarding has no groups, seats are small"
Pros: "The crew were very good. Seats were small."
Pros: "The crew service was very good, as was the food. The only complain is about the entertainment, hope to update the touch screen."
Pros: "Great service in 1st class"
Cons: "All good"
Cons: "horrible dry croissant for breakfast"
Cons: "The baggage took a really long time to be delivered to the carousel"
Pros: "The crew was good, not amazing and the seats were adequate, not generous. The food was sppealing."
Cons: "The whole experience was positive."
Cons: "Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled""
Pros: "Muy confortable, la amabilidad de los tripulantes"
Pros: "No seat comfort"
Pros: "Swiss lost two checked bags for which we paid a supplement - while they’ve sent emails about them we still have yet to see the bags 36 hours later."
Cons: "See above."
Cons: "Delayed flight."
Pros: "The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight."
Pros: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Cons: "Bread of sandwich was dry."
Pros: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."
Cons: "Arrive on time Zurich"
Pros: "It was a lovely easy flight, always lovely flying star alliance."
Cons: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"
Pros: "Everything aside from the food and cabin atmosphere."
Cons: "Food and cabin atmosphere. The cabin felt very stuffy and warm."
Pros: "Everything was perfect."
Cons: "service was least friendly at this part of my flight"
Pros: "A nice crew n my seat next to me was empty so I can sleep well..."
Cons: "Maybe give every passenger a bottle of water..."
Pros: "most of the flight attendants were excellent except one particular one who was basically yelling at passengers. she had a a logo or a badage on her that identifies her as a manager or a crew lead. she had poor manners and need major improvement"
Cons: "the seats are small and very small space in comparison to Lufthansa"
Cons: "Food is bad"
Pros: "The flight waited for us as transit after delay of the firs flight from Munich"
Cons: "1. the food was a disaster. 2. The noise on the flight from a group of passengers was terrible, no way to sleep or rest. 3. The staff did not try to calm the people the steward laugh me when I complained.."
Pros: "Swiss quality, punctuality and reliability."
Cons: "No negatives."
Cons: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."
Cons: "Having no entertainment in the flight"
Pros: "Flight was delayed which caused us to change our flight from United to Lufthansa. Like Lufthansa much better."
Cons: "Flight was delayed. Had to get a different flight because we would miss the next flight."
Cons: "Lost baggage"
Cons: "12 hours flight just one hot meal."
Pros: "Spacious Aircraft, nice business class, friendly crew, punctual flight"
Pros: "Crew very courteous as usual"
Cons: "Lately all Swiss flights I have taken are late. This last one was 1 hour late. No more sandwich is offered, or even chips or peanuts. The only drink available for free was a glass of water! Not even a small bottle!! Bye bye Swiss service!"
Pros: "Flights attendant proficinal , food was great , first time experience ice cream on airplane served. Seats are comfy and wide , much space between seats compare with other airlines."
Pros: "Swiss Lounge, food excellent."
Cons: "everything was very good"
Pros: "I loved the upgrade to business class. It was private, spacious, and very hospitable."
Pros: "The plane wasn't totally booked and very clean"
Pros: "Paid in advance 45.00 a seat to reserve! Otherwise they assign at Check-in! Still ended up with a standard not premium seats in center. I chose 2 side seats online but plane must have changed. Literally could not move. My travel partner ended up spilling wine on himself primarily due to this and 1/2 size drop down trays. Call button brought no help , had to get up and go retrieve steward in back myself!"
Cons: "Comfortability , mediocre service."
Pros: "All very comfortable"
Cons: "It was delayed"
Pros: "Nice Aircraft, nice crew"
Pros: "timely departure"
Cons: "too hot in the plane!!"
Pros: "Friendly Crew , modern and spacious aircraft B777"
Pros: "The service was exceptional and there was great entertainment available on board."
Pros: "Service was great and the flight very smooth. Great flight!"
Pros: "SwissAir is the best airline ever. Modern, comfortable plane with space - excellent for long haul trips. Zurich is also a great airport in which to change planes."
Pros: "The length of the flight"
Cons: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"
Pros: "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Cons: "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."
Pros: "Plane was empty so got a whole row to myself!"
Cons: "One flight attendant in our area was not friendly and quite abrupt. Food wasn't good but desserts were great. American movies were a bit old."
Pros: "Crew was professional and helpful."
Cons: "The seat was narrow for business class."
Cons: "There was a dilay"
Pros: "Everything but not the food"
Cons: "Food was horrible"
Pros: "They hand out wine like it's candy"
Cons: "Also, they hand out wine like it's candy - be careful!"
Cons: "Leg room was terrible in economy and food was poor from the USA"
Cons: "One cookie with tea is not enough at this time of day! Especially if there had no chance to eat dinner before the flight."
Pros: "The seats were very comfortable"
Cons: "The entertainment"
Pros: "The crew were very professional. There was a very difficult passenger who was very rude to the stewards and I thought they coped really well. I was sorry to see them treated in this way."
Pros: "Flight departed on time. Crew were friendly and efficient"
Cons: "Boarding seem to be chaotic, no boarding by group or seat number."
Cons: "Petiole are treated spending $1000 on a trip as poor with very uncomfortable seats and mediocre food"
Cons: "Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag"
Pros: "Absolutely amazing service"
Cons: "No any healthy snacks like nuts or just dried veggies or biscuits with less sugar."
Pros: "New-ish aircraft"
Cons: "Prompt departure; better food/snacks."
Pros: "The crew"
Cons: "More support"
Pros: "Always polite and accommodating. The seats are very comfortable and roomy. it was a pleasant quick flight"
Pros: "Not enough restrooms the food was not the good mor"
Cons: "More choices for food seats not comfortable too narrow no space"
Pros: "Free drinks"
Cons: "Plane land on time"
Pros: "Very helpful and accommodating"
Pros: "Smooth. No turbulence. On time."
Cons: "Problems when boarding. Some real upset customers at Valencia Airport who had too much baggage. Another proposal: Provide Fanta :-)"
Cons: "Better selection of movies"
Cons: "I don't know why all airlines don't have a more orderly system for boarding by zones (like Delta). Lufthansa and Swiss both just have a mob of people blocking the boarding area and hindering people who shoud actually be boarding to get through."
Pros: "Cheerful and very helpful"
Cons: "The food could be better"
Pros: "Everything was good."
Cons: "No major complaints."
Cons: "The entertainment system broke down completely on the whole plane and the crew was sort of grumpy."
Pros: "nice catering (free drinks is a pleasure), tickets close to the ones provided in earlier times"
Cons: "a bit delayed,"
Pros: "The crew was ok. The seating was comfortable as we had good leg room as we booked on a premium economy class."
Cons: "We requested for a chicken meal at dinner time but instead my husband and I was served the beef meal. I was very disappointed as firstly the way the beef was cooked tasted horrid. Secondly a mix up at the catering dept like labelling beef meal as chicken should never happen!"
Pros: "Seating was good"
Cons: "Got a seat in the middle - was pretty annoyed with this."
Cons: "The plane was delayed"
Pros: "Boarding was efficient. Everything else was average."
Cons: "With the exception of one Asian cabin crew, others were cold. Food has worsened on Lufthansa. Portion and quality are not as good as 1 year ago. I find the seat average in comfort for premium economy. If only the seat would move forward, I keep sliding off it. Cathay Pacific has a much better seat."
Pros: "Clean airplane, Nice seats. Very nice crew. Good connecting flight."
Pros: "Lufthansa will always be my choice airline. Their staff are nicely dressed, accommodating and well mannered."
Cons: "On this trip back to Dublin, our flight from Munich to Dublin was delayed for over two hours. It would be nice for Lufthansa to at least offer the passengers something to eat or drink while on board waiting for such a long time."
Pros: "Staff were very nice. Flight arrived on time."
Cons: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"
Pros: "Can not fault anything"
Pros: "Clean and comfortable. Good and friendly service."
Cons: "Nothing not to like"
Cons: "1hr 20 minutes late"
Pros: "Touch screen is sharp and responsive."
Cons: "Food is ok. Used to be better a few years ago when the cuisine had a Southest Asian fusion style."
Pros: "not much"
Cons: "The worst food I have ever had the displeasure of having in my mouth. The staff kept bumping into me and therefore did not sleep at all."
Pros: "The food was tasty but the service was excellent. Lovely staff."
Cons: "The seats are uncomfortable, particularly for business class. And there is no in flight entertainment. The journey can drag if you’re not prepared with your own. Boarding was slightly chaotic but expected in Istanbul airport."
Cons: "The cabin crew ignored my repeated calls for service. I willing gave up my seat so a couple could sit together with their kid and sat behind my wife and kids to be nice. They than reclined the seat back and my seat was broken do I asked them to put the seat forward and they ignored me. I informed the cabin crew that they weren't being considerate after all I gave up my seat to them. The cabin crew told me I could leave my 4 yest old and 3 year old alone and move to a new seat."
Cons: "no screens"
Pros: "The crew was amazing and so welcoming! They did not flinch when they saw my three-year-old son and went out their way to make sure we had everything we needed. It was very nice to be greeted with such hospitality!"
Cons: "There is definetely not much space for passengers in economy' especially for such long flights and when the seat in front of you is inclined. Not pleasant to eat nor to watch movies. I had to slid in and out my seat whenever I wanted to go to the bathroom."
Pros: "Crew amazing"
Cons: "No entertainment."
Pros: "The plane was very clean and I appreciated when the crew asked passengers have their seats in a normal upright position during meal times as there is very little space when the seats are reclined. We can hardly get out of our seats when other passengers need to go to the restrooms."
Cons: "The crew was rather cold; I got the feeling they were doing their jobs but not in a warm and customer friendly oriented way, may be because I was in Economy. I was surprised by the lack of space in economy for such a long Haul flight in an A 380."
Pros: "Good selection of movies"
Cons: "The food was soggy and not the greatest"
Pros: "I boarded despite being very late from connection"
Cons: "Very stressful to make the late connection. Lost bags due to short connection expected but not well enabled. No communication until I initiated call following day despite submitting lost baggage form. Seats are too close together - when reclined in front I could not use my laptop as not enough space to open my screen. Was able to move to a different seat to ok."
Cons: "Flight delay due to connecting flight"
Pros: "The flight was full. service, food and entreatment was excellent"
Pros: "That we got home safe"
Cons: "It wasnt a BA plane! Food, staff and entertainment all not really up to scratch"
Pros: "Crew were good early on but didn’t check later on"
Cons: "It was ridiculously hot and the crew didn’t offer water after initial drinks run and we were seriously dehydrated. The flight was delayed and although the first half an hour we had excellent service there was no follow up service and the temperature in the plane was really very uncomfortable"
Cons: "Punctuality. I landed over 2 hours late"
Cons: "You could have not cancelled my flight after rebooking a connection"
Pros: "Free service Food and coffee"
Cons: "Free service Food and coffee"
Pros: "Crew seemed happy"
Cons: "Absolutely no leg space and I'm only average height"
Cons: "Really old plane with uncomfortable seats and really bad in flight options. The air conditioning was also broken so the entire flight felt hot and muggy, this is on a 12 hour flight!!"
Cons: "Delayed and missed my connecting flight. Total cluster."
Pros: "Wonderful to fly on a small airline that still believes in service - a free cup of coffee and a Tunnocks biscuit - whereas many larger airlines charge for coffee etc."
Cons: "For an hour and one half flight the seats were tolerable. Anything longer than that would have been torture."
Pros: "Friendly crew"
Cons: "Sears very uncomfortable flight was running 45 minutes late when it landed in Palma and due to a glitch couldn’t check-in on line"
Pros: "Food and service were great. Super Polite, well manered, overall, you can feel it's British Airways."
Cons: "No complains. Honest."
Pros: "Efficient speedy boarding but slow at Dubrovnik airport going through passport check"
Cons: "Free drink on board would have been nice as paid more especially for BA but apart from the baggage allowance and quick processing there was little to differentiate from a budget airline"
Pros: "Crew ok, seat ok"
Cons: "Flight on time"
Pros: "On time."
Cons: "Seat spacing is awful."
Pros: "Seat was comfortable"
Pros: "Not enough information"
Cons: "The flight times went explained properly very missleading"
Pros: "Timing was excellent"
Pros: "Friendly clean and spacious"
Pros: "Seats are comfortable, head rest is adjustable, good leg room, nice entertainment selection and no extra charge for adult beverages!"
Cons: "When we arrived at London Heathrow, there was no gait, no stairs, and no buses to transport passengers to the terminal. We were stuck on the plane for an hour waiting. The crew was helpful in keeping everyone informed and let us know they called the airport staff multiple times for the stairs/buses to get us off and those with connections (me) going. The crew was frustrated too."
Cons: "Charged airport bag checking price even thought I had checked in on line for half the baggage check in fees. Added $120 to the fare"
Pros: "Not being squeezed into a claustrophobic window seat."
Cons: "Nothing to report."
Pros: "It was a short trip of less than two hours. So, there was no entertainment, no charging stations for iPhones or iPads to watch personal electronic devices. All food including still water cost money. It’s advertised as this; the staff were very efficient and friendly."
Cons: "A small pack of pretzels and free cup of water would have been nice."
Cons: "The boarding crew forced us to check-in our handbags saying there's no space on board. The flight was half empty. We had to wait 30 mins to get our luggages when we arrived. Very annoying."
Pros: "Was a new aircraft, very clean. M&S food is good (though extra of course)"
Cons: "The new seats are now no different to a no-fills airline, seriously BA, no seat recline option?! 3 times price of Easyjet yet no difference in comfort. No Map display of progress. Shall we call you Beasy jet now then?"
Pros: "The captain was very apologetic and the crew were friendly."
Cons: "The flight was delayed by an hour, meaning we arrived at almost midnight and for me and a few other people their electronic boarding passes did not work properly I was refused at the departures gate and told to go to the British airways counter to get a paper boarding pass printed out. I also saw some other people with British airways electronic boarding passes having similar problems."
Pros: "Not much"
Cons: "Being delayed for 2.5 hours wasn’t pleasant. Once we finally boarded the crew members did apologise in person to all first class customers. I was sitting with my granddaughter right behind it. We felt like a second category customers.... nothing to add to it it shows it all"
Pros: "On time Great crew Convenient time"
Cons: "Poor food selection Awful boarding, but that was the airport problem"
Pros: "I remember time when BA was an example other airlines (professional crew, food on board, etc)... Seats are still better than so called cheap lines and more spacious aircraft. Baggage policy quite generous (however expensive)."
Cons: "Well, I believe that now British Airways reach a level of Ryanair... Prices haven't changed thou, still medium range. Customer service very low, no on-board food anymore (even in quite a long haul flights), ridiculous "priority" system, dated planes..."
Cons: "It was a two hour flight, we did not get the opportunity to buy a drink and food until an hour and forty minutes into the flight. This is not acceptable."
Pros: "Despite all the “delays” it actually arrived on time."
Cons: "First it was on time (this morning t-12 hrs) Then it was delayed (delayed incoming flight) Then the plane changed and was on time Then something weird happend, departure was on time, arrival was delayed by 2 hours. Of course, officially there was no delay as departure was still on schedule - but “departure” just means everyone is boarded and plane door is shut, you could still be sitting on an empty stand on the tarmac for two+ hours. Complaints ensued. Captain rerouted plane. Back on time. Arriving at LGW is ridiculous - only 3!!!! THREE! Border nazis manning passport desk for entire south terminal, there must have been at least 700 people queueing. So that delay of 1 hour plus still occurred just within the airport. #ThisIsBrexitBritain #BrokenBritain #PeopleJustDoNothing #NothingWorks #AlexCruzIsACunt"
Pros: "On time"
Cons: "Couldnt pick seat after checkin. They put me in the middle in the back row even though there were better seats left empty right next to me. baggage would have cost 100 pounds to check. Flight was not exactly cheap at 200 pounds. Will just fly the budget airline next time over british air since. I expect better accomodation for these prices."
Pros: "Not much."
Cons: "No drink, fixed seat, am senior and no assistance at all."
Pros: "This was a very full flight and the crew were exceptionally patient with everyone. Much appreciated."
Cons: "The seats were not very wide, but I endured."
Pros: "Great crew. Comfortable."
Cons: "Business class seat configuration remains a problem. Meal service changes means no acknowledgment of frequent fliers with status. Meals assigned in row order so no choices left if you sit at back of business class. If your loyalty is not recognised why be loyal to BA????"
Pros: "Boarding was easy, the crew was very nice and attentive and came through with tea and snacks regularly, besides the complimentary meals and drinks. Entertainment options were great."
Cons: "Seats, always the seats. The human body is not meant to sit in a tiny cramped, poorly shaped seat for 11 hours."
Pros: "Nothing to like"
Cons: "Flight at a very inconvenient early time, though booked months ahed. The aircraft had no leg room at all, being excessively uncomfortable. You could not stay in the market with this rubbish in Australia."
Pros: "Flight crew was great."
Pros: "Everything on time, good communication, and great flight attendants"
Pros: "Muslim meal caters are not good at all. Need to have better meals"
Cons: "The food was not up to the standard. Also felt discrimination in the crew staff"
Pros: "Safety and security instruction video way of presenting. And support from the crew"
Pros: "Great crew. Smooth flight. Excellent timing."
Cons: "It’s been a while since I’ve seen a load out that old on BA. Almost 1st gen personal IFE. The plan as a whole was fikthy"
Pros: "Boarding was quick and smooth."
Cons: "No complimentary drinks. And a stewardess had no idea which countries’ passengers needed to fill out a travel card for UK. I wasted all that time only to find out I did not have to."
Pros: "Flight attendants were pleasant."
Cons: "no complimentary beverage service - maybe that’s common in Europe but as an American I was used to getting some kind of a drink."
Cons: "All was good."
Pros: "Nice new plane. Spacey."
Cons: "Ba.com app is flaky. Looks like s/w not tested properly"