Daily cleaning, installation of cabin HEPA filters on flights from Colorado to Wellington
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Scores according to KAYAK customer reviews
Cons: "Very happy traveller"
Pros: "Super comfortable n lovely crew"
Cons: "All good"
Cons: "The seats were broken - did not stay reclined. Also the seat pocket had gaping holes in them - couldn't place anything properly."
Pros: "super friendly crew making sure u had snacks and drinks ,smiling the whole time. thank.you!"
Cons: "maybe if i could hve plugged inmy own headphines but no big deal. thank you!"
Pros: "Crew looked after us so well."
Cons: "Meals could have been better."
Pros: "Crew, food, service"
Cons: "Interior and entertainment system quite outdated. When trying to turn on the reading lights the ones above the seats before us would go on, not ours (21H was our seat, 20H light would turn on, not ours)"
Pros: "Excellent crew"
Cons: "Excellent service"
Pros: "Crew and comfort"
Cons: "Entertainment & Meal"
Pros: "Efficient crew and boarding."
Cons: "Hard to see movies overhead due to brightness of cabin."
Cons: "Good flight"
Pros: "Very nice crew and stylish pillows"
Cons: "Food was bland"
Cons: "Boarding a bit chaotic"
Cons: "Nice crew. Newer airplane"
Pros: "Company in the plane Stewards were indeed what saved the whole ordeal with Fiji Airways for me."
Cons: "Not leaving at the advertised time both from SFO and NAD Not having enough overhead space in the NAD to TBU flight."
Pros: "Can't beat that. Bigger seat, better leg room, comfortable seats."
Pros: "great service and comfort for the price i paid. Staff friendly. My seat was close to the restroom."
Cons: "movies were dated."
Pros: "Pleasant, fast, and efficient process"
Cons: "Leg space cramped for my tall husband"
Cons: "Small and bland food. Very limited entertainment. TV didnt work but they gave me an ipad."
Cons: "with 39 passengers on a 60 persons flight the following annoncement came up: we need 5 volunteers or we leave 524kg of baggage we have to leave here. Than the locals started to bribe the personel... we have no idea if and when our stuff arrives..."
Pros: "The crew was nice."
Cons: "Audio for in flight entertainment did not work midway through the movie. Video was unclear. Food was terrible."
Pros: "The flight /services"
Cons: "Food was okay"
Pros: "Superb customer service It was my first time using Fiji Airways along with my children. We usually fly AirNZ or Emirates because they have everything I need. Now we have added a third airline to our list. My kids are also fussy with the airlines we use. But they really enjoyed their flight with Fiji airways."
Cons: "Food was average and I could not put my seat back slightly."
Pros: "Fantastic crew on board. Great service. Food left a bit to be desired. Entertainment a bit dated but great value for money & extremely punctual"
Pros: "Nike complaints good food everything was on time"
Cons: "Everything was fine"
Pros: "Fuji was Great"
Pros: "Didn't like anything, meal service was terrible"
Cons: "Never liked anything and will make sure not to take that flight ever again"
Cons: "your poor crew, i think you could have one more crew member on that Sunday flight as it was full and so many people where ringing tor crew for more drinks,I was so sorry for them."
Pros: "Crew was great"
Cons: "Uncomfortable seats"
Pros: "The way we were boarded."
Cons: "Seating was uncomfortable and meals were tasteless"
Pros: "Flights were on time. Service was great. I cannot complain about any of my flights on this trip through Fiji Airlines."
Cons: "When I landed in LA after my trip I was sad to find that my suitcase was broken into and item bought were taken."
Pros: "comfortable flight"
Cons: "asked for a blanket... girl never came back with one"
Pros: "Airline stays rooted in its culture. The interior, uniforms, and ambience all give way to the Fiji island culture. They also give a small pillow and blanket in every seat."
Cons: "I wish the seats were a bit wider and had more legroom. But overall the airline is on average for space and I have flown in more uncomfortable seats."
Cons: "Although they are being very efficient, they collect blankets and headphones 45 min before landing and I could have still used them for 45 minutes!"
Cons: "The legroom and my touchscreen was unresponsive - had to press the button multiple times."
Pros: "On time,friendly crew"
Cons: "Seats are a bit small for a long flight."
Pros: "Was fine could have served more water/juice/soft drinks but overall was good"
Pros: "Genuine, warm and welcoming crew. Clean and spacious cabin. Very tasty vegetarian breakfast."
Pros: "Movie Selection was great"
Cons: "Boarding was a disorganized mess. Different groups in lines and no clear announcement. Food was plastic, even in Business, to the point that I just stopped and snacked on breakfast bars. Crew was uninspired, at best. Lots of shoulder shrugging during any discussion on issues. One even complained about the flight length (we were not delayed). Landed and waited for 10 minutes for jetway to a bus then a 10 minute ride to customs. Good thing they are a near monopoly."
Pros: "Excellent service from crew members. Genuine Fiji hospitality"
Cons: "Angled seats and limited IFE"
Pros: "Great service. Flight attendants are super helpful and nice. The meals are really good too. Small things as movie selection was amazing too. An overall outstanding experience. Vinaka!"
Cons: "It was perfect."
Pros: "Service. On time"
Cons: "Small seats"
Pros: "As comfortable as an air flight can be. Friendly staff"
Cons: "Flight was very cold. We went through security three times. Limited number of movies and music. Food was not poor quality. Boarding took forever and there were a couple of excuses for the delay given in an unprofessional manner. Overall I would pay extra to take a different airline next time."
Cons: "Boarding passes were not properly issued causing us to miss connection in LA. Flight left Nadi an hour late and although pilot indicated time would be made up, a 10+ hour flight resulted in less than 15 minutes of time made up. There is no possible reason a flight of this length could not make up the entire deficiency. We were told customer service reps would be available for passengers with tight connections. The customer service rep basically told us there was nothing she could do since we had to go thru customs. Will never fly this airline again. Fly to New Zealand previously on Air New Zealand and will use them in future. Price difference is not worth the service deficiencies."
Pros: "Tried to change seat assignment in Wellington, but no one could help and were not able to do anything in Nadi. Forced to sit in tge middle seats although my husband has a history of blood clots and needs to move during the flight. Very cramped flight. My favorite thing on Fiji airways are the blankets. Big and soft - very luxurious. It was a overnight flight, but I felt there was not enough water offered during the flight. Overall, good value for money."
Pros: "Flight canceled. Fiji airways told us we would be booked on Qantas instead but the flight wouldn't give us time to make the connection. Ended up flying later,, longer and much more uncomfortable than expected. Had to take separate seats from family and middle seats, had to spend entire day in Sydney which required us to spend money on a visa and money to eat, had additional stress of then arriving too late and needing to rebook rental car and arranged hotel and make sure elederly parents with special needs were ok health wise. An overall disaster. Never ever a worse experience and I am a world traveler to 68 countries on 6 continents. Will be asking Fiji for full refund plus compensation for having to buy visas and spend day in Sydney."
Cons: "Flight canceled. Fiji airways told us we would be booked on Qantas instead but the flight wouldn't give us time to make the connection. Ended up flying later,, longer and much more uncomfortable than expected. Had to take separate seats from family and middle seats, had to spend entire day in Sydney which required us to spend money on a visa and money to eat, had additional stress of then arriving too late and needing to rebook rental car and arranged hotel and make sure elederly parents with special needs were ok health wise. An overall disaster. Never ever a worse experience and I am a world traveler to 68 countries on 6 continents. Will be asking Fiji for full refund plus compensation for having to buy visas and spend day in Sydney."
Pros: "Thanx for the isle seat,/gate agent who checked me in was especially great,calm n patient,courteious n happy!plane was clean and staff were warm n welcoming,,,Vinaka..."
Cons: "My two month trip began leaving LAX jun 11:where YOU had a witch hunt for carry on liggage.In 13 years,my carry on was acceptiable;On that day $120.00 extra was needed for me to travel with my carry on,,no issuies for years b4,or traveling after,B.S..psngr tkt#2607808503000,2260 ,4521, 439746 6,left a nansty taste in my mouth,claimed my bag was just a tiny bit to large.. !When crew was provideing water or other on flight products,they worked from back to front;which made it diffuacult to see the product offered comming!! Also,,this last flight crew didnt seem happy to be traveling,and lacked the GREAT BULA I am used too.. I hop things get beter,.So ta talii ,Tim"
Pros: "Crew was nicest in the air, so friendly, professional, helpful!"
Cons: "Many glitches in the reservations process: my flight records were messed up on 3 flights. Recommend allowing a LOT of extra time for check in if you fly Fiji!"
Airlines flying from Colorado to Wellington have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Colorado to Wellington
Masks required on board, masks provided on flights from Colorado to Wellington
Social distancing seating
Middle seats unavailable to book on flights from Colorado to Wellington
Testing for antibodies, testing for symptoms for flights from Colorado to Wellington
Waiving of change fees. Search flexible flights from Colorado to Wellington