Cheapest flight | $2,340 |
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Can you please process refund. Mum died and dad went to Pakistan to bury her after cancelling flight.
Can you please process refund. Mum died and dad went to Pakistan to bury her after cancelling flight.
Short flight so no entertainment, turbulence so no food service - overall flight as expected
All was good, the only thing was it didn't run on time.
The staff and crew on board were excellent. Business class however, was very weird. I thought we would have individual pods, but the way it was set up was unexpected. Not very private and If you wanted to lay down, you had to have an entire bed made up for you by the crew, rather than how Delta one works where you could just lie down whenever you feel like it. It was a 16 hour flight. I chose not to have my bed made, and that turned out to be a good idea because everybody who had their bed made had to wait for the crew to roll up their mattresses. So strange!
Crew were pleasant, happy to be there and were a joy to be around. Entire operation was professional, well thought out and ran like a Swiss clock.
United flight from SFO to PDX was cancelled. I will ask for a refund. Had to book on Alaska
Good food and entertainment options. Great Staff that were all welcoming and caregiving.
Flight was canceled due to technical issue shortly before the check-in counters opened. Passengers were rebooked on a flight three days later. Request to be accommodated on Air Tahiti Nui could not be processed. Customer service sorted out the refund after calling and being put on hold for almost an hour.
Carring crew, nice ambiance of the cabin, comfortable beds, good food well served. We liked everything.
2 of the 6 economy toilets were out of order. Drinks were not offered often enough - you have to order on-screen, which is often unavailable. Snacks and Milo ran out very early. Crew was fine but I think there was a sticking issue
Good flight. Fiod was ready a bit late hence a hurry to finish before landing. Excellent crew and service
Good flight. The food was served a bit late, hence a hurry to finish before landing. Excellent crew and service
Excellent meal served with real utensils, cardboard served hot meals instead of plastic utensils and plastic covers. Quick service, friendly and accommodating stewards.
All in all the flight was good. Love the fact that for airline food it was piping hot
I requested an aisle seat and got a middle seat The flight gate was changed and the flight was delayed
In general good, but the machine seems to be long in operation and some functions were restricted as e. g. Adjusting of seats.
When boarding, after business class should be premium economy, but economy class already lined-up at the gate blocking premium economy to board. Singapore airline crew should done a better job to organize this chaos :( Thank you.
Every thing was fine. Some ild classical Hindi movies should be add
Perfect experience from boarding through to leaving the flight, comfortable and personalised service from all staff, highly recommended
They close their counter so early. I had internet issues so I couldn’t check In online . I would have made the flight but their counter was closed 5 minutes before we arrived. No way of contacting them even though I had the confirmation number and tried to check in the night before on someone else’s phone. I tried calling their customer service with no pick up. Horrible experience, I’m very unhappy with them. I hope to never fly with them ever again. It costed me almost $900.
Check-in process at Bengaluru airport was atrociously slow. Emirates should allow baggage drop option after online check-in and verification of documents. The rest of the flight was quite good and we didn't have any complaints.
Excellent airlines. I highly recommend using Emirates. Its my number 1 airlines
The individual attention the crew gives to passengers is commendable and I find them positively helpful.
More space all around is practically essential on long international fights, and Emirates definitely delivers. But food selection and taste was only average. Otherwise, the flight was smooth and the cabin crew service was fine.
We had a connecting flight which is got delayed they didn’t transfer me to another flight and up I have to by 3 new tickets and I have to pay extra luggage fees cost me rs 100000
Ask for extra blanket if needed. Also middle seating have bad access position to access reading light and vent so only choose those seating if traveling as family or friends, etc.
My parents travelled through emirates for the first time. They were happy with the service provided and the travel.
The flight was delayed in Jhb and I could have had some help in Dubai trying to get to my connecting flight to London
I never got to take my flight because kayak constantly changed my flight, sometimes without telling me. I finally called to verify exactly when my flight was scheduled, only to be told my flight was canceled all together. I had less than a month before I was supposed to leave and I was told it would take 20 business days to receive a refund. So I never got to take my trip to Dubai. Kayak is horrible with lousy customer service and I will never book another trip with them every again.
Check in and check out procedures Check in and onboarding was delayed by interval of 15 minutes .. total delayed by 90 minutes Bags took more than 2 hours to come out at Bali airport .. a very big wait after a 30 hour flight Bags were delayed for a very big crowd … 2 flights came in and their passengers were out sooner than ours
flight delayed, wait in crowded gate. staff inattentive. had to remind them to get my coat from their closet. not many new movies, media choices were limited (nothing compared to Emirates.)
All things were below standard. There were 2 crew on the flights but didn't ask for water. The flight connection was poor for 4 hours.
Flight delay was informed at the last minute. Food quality is not up to Qantas standard I was unable to book an online boarding pass on any of my 6 flights.
Following a marathon flight riddled by delays and changes from Santiago, Chile, my flight to Melbourne from Sydney was on schedule but I was transferred to the next flight. The reason by ticketing and the floor manager was I missed the entry to flight by one minute! That's right, the emphasised that if I was 1 minute earlier I would be on the flight. I asked what was the point them emphasising 1minute overdue and how that helped me or the situation. They didn't care at all. Replying that if it was one minute earlier they would've done something and smirking delivering the information. Australian's do call Australia home, Qantas calls Australian's suckers.
1) crackly headphone jack 2) one of the emergency seats recline. Usually second row does. But in this case neither did 3) food was scrambled eggs or fruit. 4) fruit should not be the option to eggs 5)miserable unpleasant crew not a smile. Thought that was a virgin thing
The staff we fantastic and seemed to work very well with each other
Business lounge in Melbourne mediocre. Look at Emirates or Qatar, Qantas! Great friendly crew. Food was good but Emirates is a level above. Business seat good. But can’t compare to Qatar. Main reason for booking Qantas is loyalty and terrific connection via Perth to LHR.
The service and smooth landing. Food was delicious and the staff was friendly. We arrived earlier than scheduled.
It was nice having space in the way back where it thinned out with passengers, most folks in the far back were able to lay down and sleep. That was a pleasant surprise. Made the 15 hr flight go by pretty smooth, watching a few movies and resting. I had previously never used an airplane toilet, but finally used one. It wasn't too bad. All workers were very helpful and friendly. Their hospitality was welcomed as well
My bag didn’t make it but otherwise it was a great experience.
a constant reminder that you need to work harder so you can avoid this airline
Would be better if can provide small free snacks on a long flight
I got to the airport earlier than I expected, and they let me change to an earlier flight with no trouble.
The price difference/saving isn't sufficient to compensate the experience difference, don't recommend unless flight is under 3 hours. Huge queues for check in and the priority lane of other ailines blocked checked in Jetstar passengers from proceeding through to screening. Gate change to a "dungeon gate" that didn't have toilets in the vicinity. 45minute delay in boarding, no updates or explaination, let alone apology for any inconvenience. 1 scanner working for a full fight to board, no coordination. Loaded on to crowded buses to get on the plane in the middle of the tarmac, up stairs with no explaination. 4 bus trips. No system for boarding in sections. Over an hour late departing. Nothing complimentary, not even water or in-flight music. Pay wave not available and no cash sales. Staff onboard were friendly and professional.
Worst experience ever flying Melbourne to Phuket. 5 hours delayed! Didn’t land till 1am in the morning. Staff were rude and unhelpful
Captains address to passengers was excellent. Knee room in seating was very uncomfortable.
Flight departing too early at 06.15 Difficult to get to airport
The plane was new. There are two rows of business 2 x 2, but the seat pitch is the same as the rest of the plane (3 x 3). Carry ons must be weighed and tagged before boarding. Do this at home to avoid nasty surprises.
The plane layout is built for short haul domestic flights. 3-3-3 configuration in economy is ridiculous for ~10 hour international flight.
It was cancelled, second flight in a month. Jet star are dead to me