Daily cleaning, installation of cabin HEPA filters on flights from Christchurch to the Cook Islands
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Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to the Cook Islands with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to the Cook Islands up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The crew on Air NZ is consistently wonderful. The entertainment and sets for domestic flights are good, but not great. For international flights, their seats and entertainment are excellent."
Pros: "The crew was very hospitable and friendly"
Pros: "The corn chips!"
Pros: "The crew was lovely"
Cons: "The snack were very simple. They don't communicate properly all the different snack options."
Pros: "Great entertainment"
Cons: "Overall great"
Pros: "Lovely, friendly crew!"
Cons: "No seat selection available on line, so stuffed in the back. No place for luggage. No soft drinks on flight. Mexican chips??? What’s that about?"
Cons: "You could have warned about the 2nd bag fee! I paid $80 for having a 2nd bag!"
Cons: "We got off an hour and a half late as there was an audio technical problem."
Pros: "Flying Air NZ is a pleasure. You guys generally do a very good job. Even though the flight left late I was impressed with the Pilot announcement to allow connecting passengers to leave the plane first, and all others remain seated."
Cons: "The flight left late, making it stressful to catch my connecting flight in Auckland."
Cons: "Basic flight with no frills"
Cons: "Entertainment and seat comfort"
Pros: "on time, crew were friendly"
Cons: "have to pay to watch movie"
Cons: "$80 baggage fees for luggage over 7 kg. I wasn’t aware of high price and luggage weight restriction until I was at airport"
Pros: "the staffs and the boarding experienve"
Pros: "Appreciated check in staff who professionally answered our requests re routine steps to process check in. Only regretted that we weren’t aware (perhaps we missed announcement) that my husband who is still recovering from knee surgery was not aware we could have boarded from the forward entrance and avoid the descent and ascent via rear entry."
Pros: "Agents went above and beyond to help. Wish I had names because I was REAL impressed at how much they helped to get our bags checked. My son had purchased my ticket and not bought luggage voucher. They helped me get online and buy voucher. Would recommend airline to anyone traveling in that part of world."
Cons: "It was a very positive experience. No complaints. I will definately fly Air New Zealand when that is an option."
Cons: "The lack of communication with everything from queuing to board, to food allowance."
Pros: "Crew solid n friendly enough"
Cons: "Seats too tight n cramped"
Cons: "Cold flight Food average at best Overall nothing flash and nothing bad solid average"
Cons: "I was connecting on an International flight on same airline, New Zealand Air, and did not see where I was required to pay for our one checked bags for my wife and I. When I checked in on line I was not notified that I should buy the checked backs online so assumed one bag each was free. Instead we were charged $nz120. This is not acceptable and I would like a refund. Please help on this request. Thank you."
Pros: "The regional flights are nice and quick with no frills or complications. Everyone is in one cabin and you can quickly board using kiosks at the gate."
Cons: "You might want to bring a book on this flight or something as their in-flight video and adverts are all you'll really see in terms of entertainment."
Cons: "Bathroom did not work, food was not so tasty"
Pros: "Cabin crew was fantastic! Inflight experience was woderful."
Cons: "Airport personnel were very unhelpful. When I asked them a question, they told me to come back later. I came back at the time they said to and they told me they don’t have time for me. I need to come back another time. I went to another gate agent and she told be to go downstairs to the check in counter for help. That would have taken 2 hours. I called customer service and they answered my question quickly. I just wanted to know if I would be charged a fee to change my flight."
Pros: "Flying over the country of NZ."
Cons: "Crying kids."
Pros: "Attendants were friendly. The agent at the gate rerouted my flight after my initial flight was delayed. She explained she did that so that I could make my international connection in time."
Pros: "The usual "shuttle" flight between chc and akl."
Pros: "Comfy seats, the flight was basically empty so I got my own row. Very nice flight attendants. Pilot kept us updated on timing and storm movement."
Cons: "Flight was delayed twice, seat hadn’t been swept for garbage from the previous flight (wrappers and used tissues in the seat pocket)."
Pros: "Quickest boarding ever - Have hardly seen an airline having people board through the rear entry Super fun safety video All-in-all a great experience"
Pros: "The check-in process was extremely simple and easy. The staff were very friendly and happy to help. They didn't make a huge deal out of small problems, as so many seem to like doing."
Pros: "Very friendly staff, speedy boarding, nice comments from the captain."
Pros: "I was very impressed by the entire experience. Boarding and disembarking at front and at rear of plane, good spacing between seats, cookies, entertainment options... and lovely flight crew. Thank you Air NZ!"
Cons: "Nothing I can think of. Very happy with the flight."
Cons: "Air New Zealand needs to manage double door boarding a little differently - a ticket checker needs to be at the split point - to streams of passengers trying to find their seat in opposite directions just doesn't work."
Pros: "We did not use the food or entertainment"
Pros: "Staff & aircraft were good."
Cons: "Flight was little late but not too bad."
Pros: "Things generally went well on this flight; you never know what you're going to get, and this was successful- all went well!"
Cons: "Wasn't all that bad!"
Pros: "We flew with Air New Zealand a few times during our trip and every flight was absolutely perfect. Staff was nice and helpful, the cabin was comfortable and everything from checking in to walking off the plane was easy."
Pros: "Everything, felt safe"
Pros: "Unlike the American flights, they actually served a light snack (not pretzels and nuts) and offered complementary wine and beer. The ride was pleasant."
Cons: "For the economy passengers, we had to go down a flight of stairs onto the tarmac and then back up on a portable stairs to get onto the plane. The same was true when we were deboarding the plane. This has more to do with the airports than with Air New Zealand."
Pros: "Cabin crew was excellent"
Cons: "No complaints"
Pros: "REally liked the plane, crew, and accommodations."
Cons: "Our flight from Rarotonga was 2.5 hours late, causing us to leave Rarotonga at 2:40 AM ! The flight and crew were wonderful, but we were exhausted as sleep time was cut short because of the lateness of the flight."
Pros: "Everything was quite nice."
Cons: "Not much"
Pros: "Extra leg room at front of plane."
Cons: "Seats too narrow."
Pros: "Not a problem, anywhere. For a long day, that is appreciated."
Pros: "Free cookie!"
Cons: "Using a 777 meant longer check in time and was much longer arrival time and baggage collection. Meant I was stuck in Auckland traffic because of the extra time"
Cons: "Waiting for passengers and delaying our flight"
Pros: "On check in we were offered the extra legroom right at the front, with just the two of us on the row!"
Pros: "The price was OK"
Cons: "The flight (scheduled for 80 minutes) was almost 6 HOURS LATE!!! The information we received whilst waiting was inconsistent. Very frustrating."
Pros: "Check in people were great. Staff very cheerful thanks."
Cons: "Worst airline I have ever flown"
Pros: "We arrived to the airport 2.5 hours early which was too soon to check in. Instead of making us wait, the Jetstar attendant offered us an earlier flight. Very accommodating and thoughtful! Thanks so much Jetstar!"
Pros: "Carryon luggage is restricted to 7 kg. Conflicts with worldcstandards and then they apply it to foreigners, but not to Kiwis! They would not let me take on my roller bag, but many locals got to! 9"
Cons: "See above"
Pros: "Before departure and On board staff is good."
Cons: "it is more like a Cage Chicken situation, where the seats and spaces are shrinking every day. No room to move and keens from people behind you is pinching your arse all the time. Should have pay bit more in Virgin or Qantas and get some space to breath. Kayak does not offer extra luggage at time of you booking and jetstar sucks you like a leach on upgrading after booking. One of the passengers were not able to travel and ticket was complete lost , where as the inbound flight on Qantas gave us credit for the future. In the end , the total cost ends up close to other airlines with all the discomfort on the flight free."
Cons: "The flight was late with no explanation as to why. We missed our connection to the second flight. We had to change our car rental plans, and it cost us twice as much. We had to spend 6 extra hours in the Auckland airport."
Cons: "Went online to check in and buy bags. Was able to buy one bag but was given message that I must finish check in and bag purchase at the airport. Got to airport and was told second bag was $150 and not $25. Said I should have purchased online. Explained that in one web session I was able to purchase one bag but denied option to buy second. No help or explanation. Not a fan of Jetstar or their web site."
Pros: "Always a smooth flight from Christchurch to Melbourne"
Pros: "Friendly and efficient."
Pros: "We survived."
Cons: "Screaming children, obnoxious passengers, forced to pay $120 to check two back packs, $5 coffee, rude staff... Will never fly this airline again."
Pros: "Great boarding process. Happy/smiling staff. Great experience overall."
Cons: "No onboard entertaibment but it is a budget airline on a short haul flight so...."
Pros: "Service personnel were polite and friendly."
Cons: "Being charged for luggage and bags were damaged. Still waiting for results of claim"
Pros: "cost effective, good flight."
Cons: "Check in staff were rude."
Pros: "Unreasonable carry-on luggage overweight charge"
Cons: "Apparently, the airplane was trying to make extra money from charging the carry-on luggage. I was charged at the airport about NZ160 for each checked overweight luggage, which other airlines normally not so strict about the carry on weight. Be careful when booking their flight."
Cons: "I paid nearly $400 for a one way flight from Sydney to Auckland. You think they could include a Coke and a package of peanuts. I will avoid using Jetstar in the future."
Pros: "On time. No fuss. No frills. As per expectations."
Cons: "Lower standards for no-frills airlines. Slow check-in at AKL, make sure you arrive 3 hours before departure time."
Cons: "It was our first experience with a low-cost flight and we did not receive any information about the cost of the baggage when paid prior to the flight in the airport. It costed us more than the tickets!!!"
Pros: "The crew were friendly"
Cons: "You should be able to offer at least some chips or something small for free"
Cons: "We were charged over $300 (NZ) for the check in luggage!!! I told the agent this is ridiculous, our seats were only $159 (NZ). She said that I should have read the "terms & conditions." Like other reviewers, I booked this flight over 3 months ago and didn't take note of any extra charges for checked-in luggage. After reading the comments of others in the same situation, I realize that I'm not alone. I wish I had checked out these reviews of Jetstar BEFORE I booked. You would be doing your clients a big favor to include mention of this strange practice of not including luggage fees by Jetstar..and warn them that these fees could bring the total cost of their airfare to over $500 for a 100 minute domestic flight for 2 travelers. My husband said next time we're going through a travel agent. Sorry"
Cons: "We were outraged to arrive at the check-in and be told that our 2 bags would cost $320 to check. We were not notified of Jetstar's sneaky, deceptive, and unprecedented practice of increasing baggage fees over time."
Pros: "Would not provide boarding for next flight causing us to be remove from flight wanted to charge for a glass of water."
Pros: "Not much"
Pros: "Nothing, never, ever go on Jetstar"
Cons: "No explanation, no time table, awful service."
Pros: "The flight was delayed, but the agent bumped us on an earlier flight to accommodate our connections without even asking. No entertainment service, and the flight was short so by the time we were to be served it was ready for landing."
Cons: "They charged us $140 to check two carryon-sized bags (which we were able to fit in overhead bins on all of our other flights during the trip). VERY disappointed. It was either abandon our carryons, or pay the $140. We felt like we were held hostage by this airline's policy and will never fly with Jetstar again."
Pros: "Very convenient."
Cons: "Very uncomfortable seats"
Pros: "Ticket agent was so very kind. Not to mention the staff found and retuned my phone after we landed."
Cons: "I highly recommend to never fly Jetstar. I am a frequent flyer and this was my first time using Jetstar. With extremely limited access to WiFi while traveling in New Zealand I was unable to check-in my bag prior to arriving at the airport which lead to a bag fee of $360!! Never in my life have I had a bag fee this high. It would have been cheaper for me to outright book a completely different flight at that moment of finding out what they were charging me - on a competitor airline for the same departure time that very day!"
Pros: "Forgot to add check bag to my fair. Arrived early and was to add a check bag for $17. The service was great for the price of a short domestic flight."
Pros: "The initial price."
Cons: "Jet star is a super cheap company. Everything is extra. We purchased extra baggage but didn't have a scale and we weighed over. Make sure to purchase the heavy side because it cost an arm and a leg. The lady at the desk didn't know the rules for fishing rods and almost made us pack them. Luckily we had just flown a different airline and knew we could carry them on. If you decide to change your flight it's cheaper just to purchase new tickets."
Cons: "Website set for not allowing early payment of baggage fees in order to charge penalties."
Cons: "Huge baggage fees that surprised us."
Pros: "The cost"
Pros: "As always Jetstar knocked it out of the park. Great crew and service. On time despite a passenger issue that was handled extremely delicately and professionally. This is a budget airline with a full service attitude. Never ever have they let me down."
Cons: "Nothing. Everything was first class."
Pros: "Anything I liked has been ruined by the baggage fees. I am expecting to be reimbursed and look forward to some contact from a company representative."
Cons: "The price of the flight advertised clearly stated that there were no baggage fees, it was written as £0 after the words 'baggage fees', so I was clearly surprised to be asked to pay $70 upon arrival at the airport from my baggage. Would someone like to explain this? I will be taking this up with the senior partners at your company as I feel this is complete miss advertising. The fact that you can state zero fees and then expect customers to pay extra is RIDICULOUS!!! I WILL NEVER BE USING THIS COMPANY AGAIN, EVEN IF THE PRICE IS CONSIDERABLY LESS THAN A COMPETITOR."
Cons: "So I showed up to find out that my ticket didn't include luggage, ok, no big deal I will pay for the bag, what 75$, no problem. oh wait a minute they wanted 300$ for the bag. the flight was less than 250$, I ended up walking over to Air NZ and got a flight with them. I will never, ever, ever, ever book with these jokers again. This should be illegal, showing up at the airport and then being told the baggage charge is over 100% of the price of the ticket. I could have bought another ticket just for my bag and put it in the seat beside me for less. How does an airline justify this???"
Pros: "Flight was on time"
Cons: "we paid some NZ 200 to take luggage 38kg When I booked I did not realize that the allowance was 8kg only. The explanation for the high rate was that we should have informed Jetstar earlier. But.. how to change this when travelling ? This was the only nasty surprise during our 35 days stay in NZ Some warning on your website or lower rates are necessary regards Max"
Cons: "Didn't know about the low weight allowance for carry-on; glad you didn't weigh my bag ..."
Pros: "Return flight was not full, extra space to stretch"
Cons: "Had to carry carry-on suit case up and down stairs when boarded the plane. Based on the seat, half of the passengers boarded through regular ramped hall way, half boarded through back door that went downstairs to get out of the building, then up the stairs to the airplane. In Auckland airport international terminal, all passengers had to weight their carry-on and personal bags, and if it's more than seven kg, you have to check it in. This was the first time I experienced that. I bought gifts in the airport and planned to buy more. Our carry ons were a few kg over the limit, and we were sent back to the check in counter, where we just got our boarding passes and no warnings were given. We were lucky we had plenty of time during this transfer to go through all the back and forth hassles. Paying the extra $$ for the surprise check ins was not pleasant. There was another scale at the gate counter, which totally cancelled my shopping plan. To be fair, weight limit was not enforced when we boarded the plane, but you never know when that scale will be used. During the flight, I asked a flight attendant for water, and she told me to get it myself pointing the curtain half a plane away. Another new experience. This was the first time we took Jetstar, and on the way to New Zealand, we didn't feel it was too much different from the other airlines we flew before except you have to pay for everything from a cup of tea to meals and entertainment, and of course we didn't go through Auckland. The return trip really made us realize you get what you pay for."
Cons: "I will never fly Jetstar again. Was asked to pay $160.00 for each of my checked bags after there was a booking error on their end. Never again. Not worth it."
Pros: "Could get rebate by phone."
Cons: "Were slow to let us know that flight was cancelled and that it could not be rescheduled for a few days. Had to personally book on another airline--missed two earlier flights on the other airline due to Jetstar's delay."
Pros: "This is an inexpensive airline where nothing is included in the price of your ticket. The cost is great."
Cons: "You pay for all the extras, luggage, seat assignments, drinks, and snacks. This was not easily identifiable on the website."
Pros: "As good as you can get, considering it was economy. I think that the 787 made it that way--wonderful plane! I love Jet Star--being able to up-grade to comfort without much problem."
Cons: "Ordering food, even though a better value than most cut-rate airlines, is a pain to remember, and was difficult for some on board. When you say there will be no other food, people don't want to believe you."
Cons: "When booking with Kayak I was not given any prompt to pay for baggage. When I arrived at the airport at self check in I was shown no baggage allowance. the employee informed me it would be $70 for 1 checked bag. I do not know where they come up with this charge and think it is absolutely ridiculous that they can spring this unexpected and costly charge at you last minute. Normal baggage charges range from $25-$50 for 1 checked bag and this I could understand. $70 for a 1 hour and 5 minute flight is outrageous"
Cons: "Very low quality. After you book you discover hidden charges for baggage then food then pay for iPads for inflight entertainment, drinks etc. Stay with full service quality National Carrier"
Pros: "Inexpensive relative to other airlines You don't have to pay for what you don't want Straightforward boarding process"
Cons: "Seats very uncomfortable Should be able to elect to sit next to your friend without having to pay for assigned seats"
Airlines flying from Christchurch to the Cook Islands have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Christchurch to the Cook Islands
Masks required on board, masks provided on flights from Christchurch to the Cook Islands
Social distancing seating
Middle seats unavailable to book on flights from Christchurch to the Cook Islands
Testing for antibodies, testing for symptoms for flights from Christchurch to the Cook Islands
Waiving of change fees. Search flexible flights from Christchurch to the Cook Islands