|June||Best time to beat the crowds (6% less expensive on average)|
|December||Most popular time to fly (19% more expensive on average)|
Average price of a return ticket
|$1,145||(avg. price over the last 2 weeks)|
Good deal for a return ticket
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to New Zealand.
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Scores according to KAYAK customer reviews
Pros: "Comfortable seats."
Pros: "The food we were served was of excellent quality which is so unusual when it comes to airline meals, crew and service was great as well. Obviously Air NewZealand have a far better understanding of what there customer base require compared to their competitors"
Cons: "Could not fault anything"
Pros: "Crew were helpful and pleasant and it was nice to get a drink of water, a cookie and the offer of a cup of tea or coffee"
Pros: "Hasn’t occurred yet"
Cons: "Hasn’t occurred yet"
Pros: "Well coordinated loading of plane. Good food service. Well informed.."
Pros: "Nicest crew on the planet. Restrooms stayed clean despite 12 hour flight"
Pros: "Crew were great!"
Pros: "Staff friendly and helpful"
Cons: "My seat 57E could not be adjusted but half way through the flight was given another seat and managed to get some sleep. In our experience Air New Zealand is tops."
Pros: "Great crew. Wine and cheese was nice."
Cons: "Nothing. All good."
Pros: "The economy seats are pretty comfy considering so many other airlines, however it does make it a bit difficult to eat with a knife and fork at meal times. But the idea of a recliner seat is great! Decent in-flight entertainment."
Cons: "Maybe a little more space to be able to eat a little comfortably would help. But I can understand that it's an infrastructural change that might not be possible."
Pros: "Nice, short flight. Smooth ride."
Cons: "Had a middle seat between two very large women. Couldn't be helped, was a full flight."
Pros: "Seat hard on older aircraft, needs new cushioning on seat"
Cons: "Very Slow meal service, had to ring for sparkling water when we had asked the attendant during the meal service. Took 20 minutes."
Pros: "Crew was really nice however slightly absent during the flight."
Cons: "Drinks should have been more frequently offered . Refreshments/water seemed hard to come by I had to chase them down in the galley only to get luke warm water...? Seats are pretty cramped and small with not much room."
Cons: "I can’t be more demanding. Everything on the flight were good."
Pros: "My first experience in business class"
Pros: "The entertainment was excellent and so was the food."
Cons: "The flight was not on time There was no food on the plane for us even though we paid “full service carrier” price There were very few free movies!!! This is horrible. We wished we’d flown with Jetstar - lack of everything like with air New Zealand but at least the price would be much lower!"
Pros: "I was disappointed that Air New Zealand charges US15 to reserve specific seats. For our party of 3, that would be US90 RT so I didn't do it. But at the gate I asked for window seats and the attendant gave us excellent seats at the front of the plane."
Cons: "No issues that caused us any problems."
Cons: "Entertainment and seat comfort"
Cons: "Terrible customer service."
Cons: "No enough blankets when feeling cold"
Pros: "Outstanding crew -- attentive but not overbearing. Very pleasant for a 14-hour flight."
Pros: "Everything else."
Cons: "The departure was 20 minutes late (not too much), which delayed the arrival in NZ by the same amount."
Pros: "I liked that there was food available and that they offered complimentary snacks and drinks. Some of the crew members were nice and offered good service. I liked that they offered some type of entertainment and free wifi."
Cons: "I didn't like that some of the crew members were not very nice. I also disliked that some of the crew members drove the food/beverage cart violently through the isles and saw as one of the crew members rammed into another person's leg, to only say "oh sorry" and kept on going. This same crew member missed picking up the trash from an entire row and was throwing trash on the floor. She was more interested in caring for a baby on board (not sure if it was her daughter or family member) than the rest of the passengers. I also didn't like the seats were so close to each other, the person in front of me almost hit my face when he reclined his seat all the way back. There wasn't much room to breath let alone stretch."
Pros: "on time, crew were friendly"
Cons: "have to pay to watch movie"
Pros: "The staff was very helpful"
Pros: "Air NZ is fantastic start to finish and airport security doesn’t make you take off your shoes in the airport. Flight was on time start to finish."
Cons: "Our family nearly missed the trip due to delayed from Melbourne"
Cons: "They don't greet me only the people in front and behind me. I didn't receive a meal she skipped me i don't know if you have to pay or not but the person on the left of me got one and the person the right got one"
Pros: "All round excellent - great service, food et al."
Pros: "Inflight service and all round experience with Air New Zealand was excellent"
Cons: "Aircraft cabin way too hot on both jouneys"
Pros: "Very friendly flight attendants"
Pros: "Very efficient trip."
Cons: "One flight attendant was subdued and not too bubbly."
Cons: "I was charged with an excessive checked baggage of $170 NZ dollars for 1 bag that weighed over 7 kg that Air New Zealand said had to be checked and would not allow as carry on baggage. I challenged the high baggage fee with other Air New Zealand staff, to no avail. I was told that the checked baggage cost for 1 bag had recently gone up from $120 NZD to $170 NZD."
Cons: "Constant threats about weight of carryons & then didn’t check or weigh anything"
Pros: "Good seat, very pleasant crew."
Cons: "No entertainment so can't score that. Basic snacks"
Pros: "Baggage made it all the way to Queenstown from Perth"
Cons: "Check -in staff said that there were no seats available in emergency exit rows so put us in the row in front. We couldn't recline and thete were several seats empty in the emergency exit row behind us."
Pros: "Comfortable seats"
Pros: "Nice flight"
Cons: "That they left my luggage, 1 piece off entire flight! A brightly patterned piece! In 50 years of flying!!! Has NEVER happened! Had to spend the 1st several hours running around looking for underwear and jacket! Not a great start to vacation! And $100 nzd doesn't buy much!"
Pros: "777 with really comfortable economy class seating, excellent selection of on-board entertainment, convenient A/C power at each seat and very friendly cabin crew made the trip a pleasure."
Cons: "No in-flight wi-fi at any price. I took it for granted they'd have it, probably should have checked first and downloaded what I needed ahead of time."
Pros: "The airport was great! Very easy access, fast check in and security. Loved the LOTR theme. Uneventful and beautiful flight."
Cons: "Everything was great"
Pros: "same as above"
Cons: "unalbe to select seats so we were spread out"
Pros: "Quick boarding"
Cons: "Delayed for about one hour."
Cons: "I added Luggage 16.5kg and they charge $130 AUS.The weak point is they are not showing luggage when we booked."
Pros: "Most of the flight attendants were helpful and friendly"
Cons: "One of my pet dislikes would be when some passengers have oversized carryon luggage that take up all the room in the overhead compartment of their own and the next one! My bag was about 3 compartments in front of me, which I didn’t mind, until someone tried to claim my bag as theirs..."
Pros: "Punctuality. Confortable plane."
Cons: "Cold flight Food average at best Overall nothing flash and nothing bad solid average"
Cons: "More leg space should be given to who have height to6”1’ or so."
Cons: "Love that they fly an a380 into christchurch - a bit overkill but was told it is cheaper to overnight the plane in christchurch vs Sydney or Melbourne"
Cons: "It’s ridiculous that Cheaptickets (your contracted agent) did not answer the phone to change flights. And when they did answer the phone, charged extortionate change fees above and beyond Qantas fees even during the coronavirus pandemic."
Pros: "Entertainment and food and drinks. The recline in the chair allowed for sleeping."
Cons: "I wish there was more seat room especially when the seat in front reclines."
Pros: "A lot of food was served - much more than any flight in the USA"
Pros: "Crew were excellent"
Cons: "The entertainment screen was hard to interact with."
Pros: "Crew very good"
Cons: "Aircraft are very dated"
Pros: "Crew was OK, slow to respond to requests"
Cons: "The whole check in process was a joke, had a line up of 15 people and one agent"
Pros: "Service, food entertainment and catching up the lost time"
Cons: "Qantas is always delayed leaving"
Pros: "Professional and friendly staff amazing cabin crew and pilots"
Cons: "The inflight wifi was not working the snack was only a biscuit"
Pros: "Great crew and comfortable sear"
Cons: "Older plane so entertainment system left a bit to be desired"
Pros: "the flight left and arrived on time"
Cons: "The crew were lazy & rude"
Pros: "The seats were smaller which is fine for a 1.5 hr flight but if I had to compare it to the first leg of the trip, these things stick out."
Cons: "The flight time seemed late. The plane was already there, the airport was empty and the gate was full. It would’ve been nicer if it was a little earlier, although getting through customs again might not be as easy for some people on a 3 hour layover?"
Pros: "Very friendly crew, and super comfy flat bed in business class."
Cons: "On this occasion, Qantas delivered the goods!"
Pros: "On time"
Cons: "No inflight entertainment available."
Pros: "Lovely staff and great food"
Cons: "There was no in-seat entertainment and we weren’t advised of this in advance"
Pros: "The flight was on time, service with a smile. Staff great."
Pros: "crew was very accommodating in seeking alternative storage options for overhead bags"
Cons: "there was a lack of overhead storage in the upstairs economy area"
Pros: "Staff were attentive. Meals were good. I had an exit row so had good leg room"
Cons: "Dimmer light in toilet as every time someone went in we we subjected to bright toilet light."
Pros: "Food was ok."
Cons: "More information about the ongoing delays. Cabin crew seemed aloof."
Cons: "Movie selection could have been better"
Pros: "Good food and snacks. Great boarding and off boarding experience. Appreciated the help by Qantas ground crew who helped me with my wheelchair in Sydney."
Cons: "Small, uncomfortable economy seating. Crew came by infrequently but were attentive when they came."
Pros: "Very smooth, on time boarding. Food quality"
Cons: "The food is served on a tiny tray that only has room for the hot dish. Other items are piled on top. Recipe for items being dropped, getting crumbs everywhere and generally less comfortable eating experirnce. And stop using plastic cutlery!"
Cons: "Couldn't check in on mobile"
Pros: "Almost everything."
Cons: "Flying on 8 Jan is a time when there a lot of holiday makers heading home or perhaps just going on holiday. Lots of young children and a baby crying right behind me wasn't the most relaxing but I realise that nothing can be done about that."
Pros: "Tge flight and landing were uneventful"
Cons: "One hour delay taking off. Departure gate change. Cramped seating. When plane totally loaded, further wait for ground crew to load baggage. No refreshments until way late due to delay. Water should have been offered during the delay due to loading."
Pros: "FLIGHT TIME"
Cons: "UNCOMFORTABLE SEATS , NO SEATS FOR FAMILIES TO SIT TOGETHER"
Pros: "Staff helpful and friendly. We got there"
Cons: "It’s a small plane without much to offer"
Pros: "We strayed to competing airlines the last few trips, but can't best Qantas for friendly service, inclusive and on time departure"
Pros: "Crew were really good. Had lactose allergy but no meals available for me onboard. Couldn't get to a resolution as we were unsure on ingredients but crew did everything they could. Were very friendly about whole thing"
Cons: "Delay but stuff happens eh."
Pros: "Very smooth flight."
Cons: "Could use more leg room. When the seat in front of you is reclined it is practically in you face."
Pros: "Staff, seat (exit seet)"
Cons: "The Q streaming app has limited options and a nuisance to use. Better to have screens on back of seats as of old or at least a better selection on the streaming service."
Pros: "staff were very friendly"
Cons: "the entertainment equipment had a glitch and not function properly"
Cons: "We sprinted to make our connecting flight - bags didn't make it. Got woken up at 2am to collect them after a whole day traveling."
Pros: "Exit row seat. Lovely aircraft and cabin crew."
Pros: "Pillow and blanket made the trip much for comfortable"
Pros: "Nice friendly staff."
Cons: "The snack provided was very unhealthy, and they did not have any alcohol available."
Cons: "Plane was approx 1 hour late"
Pros: "Just about everything was perfect. Friendly and most accommodating staff. Very good meals. Nice seats. Also great entertainment selections. This was our first time flying with Qantas Airline. Overall, this was the best flying experience we have had. Oher airline companies should learn from Qantas Airline!"
Cons: "The most uncomfortable chair I have even sat in, I arrived home 5 days ago and my back still hurts."
Pros: "They provided much more than a seat. One of us was overcome with air sickness. The flight attendants provided all the help and comfort necessary to recover from sickness. They were indeed very helpful. We are very thankful and grateful for all the care they gave us during the flight."
Pros: "The service, helpful attendants the new Meze snack box"
Pros: "Several genre and selections to choose from"
Cons: "The HBO selections were the same as 8 months ago"
Cons: "Late arrival 15 min taxi to gate 22 mins wait for bags and$23 yo get to International Terminal. Next time fly via Melbourne"
Cons: "For a flight that takes 14 hours Restroom on an airbus 380 Toilet seats were showing signs of deterioration Seats very uncomfortable, I have flown on the same style of plane with Singapore airlines and didn’t experience the discomfort I had on qantas Food average"
Pros: "Excellent value for money, great food which is normally a no no for me, Charming and attentive cabin crew service, making a journey enjoyable !"
Pros: "Staff were friendly."
Cons: "A tiny pla? A bumpy flight. You should get the heads up about such small planes."
Pros: "Qantas is a quality airline and provided us with better service than most USA airlines that we typically fly for about the same pricepoint. We were very impressed by the quality of service, the meal and entertainment offerings- it was a nice memory of how flying with USA airlines used to be in the good ol days. We flew economy so nothing special was added to our basic service."
Cons: "All was good, would fly them again should we need to travel their routes again. We flew 2 international flights and 4 domestic (within Australia) flights during our stay in Australia and had great experiences on all the flights."
Pros: "The crew was always courteous, helpful, and patient with everyone. They just seemed to have much better attitudes than I’ve seen with other airlines, at least this crew did. Even the food was good!"
Pros: "Crew member Camilla was very good with infant & mom seated in front of us, giving personal and specific emergency instructions before takeoff"
Cons: "Typical coach seats but that’s what we paid for"
Pros: "Left on time. Clean plane."
Cons: "I don't like the music that plays before leaving. I would rather silence than music which doesn't suit everyone's taste. I find it irritating."
Cons: "Bag drop was a mess in flight was great"
Pros: "Virgin are great."
Pros: "Crew was friendly!"
Cons: "Seats not too comfortable but okay. Crew checking the boarding pass if you are already on board is a nuisance!"
Cons: "The flight was delayed for almost two hours."
Pros: "Crew made the very long flight comfortable and kept me informed."
Cons: "Everything went very well."
Pros: "It's only an hour flight. Crew are fine."
Cons: "Small plane - seats are small but nothing unexpected."
Pros: "Flight attendants were friendly and responsive."
Cons: "1. Better seats than mine flew empty, while I sat wedged in a full row, behind a wailing infant and ahead of a kicking toddler. 2. The meal choice was between a rice bowl and a salad, both served bereft of any sides, bread, or dessert. 3. We were late again, although not so badly as last time."
Pros: "Friendly crew, well flown, good boarding procedure"
Cons: "Flight was about 10 mins late due to "paperwork""
Pros: "Crew was very nice!"
Pros: "Friendly crew!"
Pros: "Very friendly crew."
Pros: "Was just like any other plane trip"
Cons: "More substantial 'snack'"
Cons: "Virgin app did not authorise my boarding credentials"
Pros: "I’ve been on dozens of flights prior to this one, this is the first flight I’ve really enjoyed. The service was so good that I was smiling in my seat thinking how great this is. The food was delicious! And free! And very high quality. Coconut, pistachios, frittata, muesli, omelette. Amazing!"
Cons: "Best airline ever! Add movies though, everyone loves staring into lit screens while the world passes by them, quite literally in this case."
Pros: "fast boarding"
Cons: "Better Movies"
Pros: "Snack was good"
Cons: "Seats very uncomfortable and msny headrests would not stay in position making back of neck very uncomfortable. Also. Making passengers board via rear plane door and stairs where ramp to front plane door was used makes it much more difficult for seniors with carry on bag. Should use of front entra"
Cons: "Could not add baggage online"
Cons: "We arrived 3_ hours early to check in for a 12-22 flight but had to stand in line much longer than necessary because passengers who arrived late for flights that were departing were checked in before we were. We understand that the airline is trying to check in passengers for departing flights so they can leave on time but they need a better system to avoid penalizing passengers who follow the rules. Our flight was delayed 90 minutes, causing us to potentially miss our connection in LA. We were not provided any information in flight or immediately upon getting off the flight to calm our worries about missing the connecting flight. So we stood in customs and immigration lines hoping to make it. Only after we collected our luggage, were we told that we had been rebooked on another flight from LA to DC (our final destination). We could have been given that information in flight or at least when we got off the plane to avoid being stressed in customs and immigration. The airline needs a much better way to handle delays for passengers who are going to miss connecting flights."
Pros: "Great, love the ATRs"
Pros: "Crew was great as usual"
Cons: "2 young women begind me loud all they way, kicking the back of the seat and thumping on tray table, screaming bloody murder children"
Cons: "flight cancelled"
Pros: "Punctual, friendly crew, punctual."
Cons: "If Virgin advertise that food is included, please make it real food and not just a tiny packet of nibblies."
Pros: "Crew very helpful, friendly, and profession,"
Cons: "I don't like the delay at Boarding and staying so long time at Aircraft before taking off"
Cons: "Not very comforting seats"
Cons: "Flight delayed initially because of a cracked window, was an hour late before it was communicated. Then on a new aircraft, forced to return to the gate when cabin crew identified a vacuum cleaner part as a suspicious item. All told 2hrs 15 mins late."
Pros: "Leg room was great as we had exit row"
Cons: "Body odour of one of the male cabin crew"
Pros: "The service on board was excellent and the flight atendants really nice"
Pros: "I arrived home safely!"
Cons: "The hostess ran out of tea and when I asked for a top up she did not come back"
Pros: "Another delay by 1 hour"
Cons: "I should only book qantas .... virgin are never in time."
Pros: "Larger plane."
Cons: "Stewards missed serving me twice. I pressed call button and was ignored. Kids meal and vegetarian preferences were ignored. Abu Dhabi made all Sydney passengers go through security including full cabin luggage checks twice. Abu Dhabi made me check in the duty free that I bought in Dublin. It was a connecting flight so why on earth was that something I had to do. I could not check in online, choose seats or update preferences. They sat my daughter separately and I was fobbed off in each airport and until Abu Dhabi where the cabin manager took so long I had to ask another passenger to swap. My son was sick as he walked off the ramp and I had to stand and direct people around the vomit for over 10 minutes while staff dragged their feet getting help. I will never fly Virgin with etihad again."
Pros: "Staff were friendly. Trip was pretty standard."
Cons: "Due to turbulence, as soon as we landed in Melbourne, the plane had to shut down on the tarmac which then meant I missed my connecting flight and had to wait in the airport for 6 hours until the next flight. All we were offered was a $24 gift voucher! That would get you a coffee and maybe a sandwich if you are lucky!"
Pros: "Code share with Singapore Airlines made this a fantastic flight from start to finish. Other airlines have much to learn from SIngapore Airlines"
Pros: "I didn’t die"
Cons: "Where’s the coffee? What about a proper snack? Why are the stewardesses so grumpy?"
Cons: "A bit cold"
Pros: "Far better than virgin flight"
Cons: "Shocking on ground support from baggage/ boarding assistant Delayed for a further flight apparently because you Virgin would not provide a code to assist with reboardimg due to delays On the phone for 25 mins 45 mins spent standing at the counter after 22hours of flights and then missing that flight ...!! I blame you Virgin"
Cons: "We had to pay $200 for luggage for over 23kg but under 32kg, usually other airlines let us travel with sports gear for free under 32kg."
Cons: "Seat was better this time, have no idea why."
Pros: "Virgin are usually one of the most competitive, efficient and pleasant airlines to fly."
Cons: "Plane delayed for over an hour with minimal updates. We finally boarded when we ought to have been arriving. A regular ipdate would have helped managed things at the other end better."
Pros: "Staff where great, plane was clean, and we left on time"
Cons: "Seats are tight"
Cons: "Entertainment is very B if not C grade At least the crew was a lot happier than my previous flight"
Pros: "Overall comfort of both plane and staff"
Pros: "quick and easy boarding, friendly crew, decent leg room, in seat entertainment, clean facilities"
Cons: "seats are a bit hard, flight was very cold (can't control air flow), reading light was mixed up with another seat"
Pros: "late take off lame excuses"
Pros: "Good entertainment, nice crew. Enjoyed the flight!"
Pros: "The staff were lovely."
Cons: "The flight was delayed by two hours, the earphone jack only worked through one side."
Pros: "Smooth flight and on time departure and arrival."
Cons: "Staff need training in using the sound system, speaking slowly and clearly."
Pros: "Because the flight was short, we had no entertainment options offered. I think I’d like flying more if movies were show, even if the whole airplane shows one movie like they used to do. Otherwise, it was a normal flight...nothing memorable. Though, my fiancé did love the granola bars and raves about them after the flight. I didn’t eat mine so I gave mine to him."
Cons: "No entertainment options"