Cons: "Food, crew service"
Pros: "Great business class"
Pros: "Crew is horrible. Very rude and refused to help by any means when i asked for my baby stroller. I have 2 kids that I had to carry all the way through customs and bagga claim because refuse to bring stroller to the gate and was very rude in their answer. Horrible Experience. I will never fly emirates"
Cons: "train the crew to respect customers, and to show care for families. I'm surprised Emirates always market about how friendly they are with family travels when the crew not only refuse to bring the stroller to the gate like all other airlines, but was also very rude. Her name was Annalie"
Pros: "Entertainment in plan .. airport facilities"
Cons: "Staff in chick in only no staff .. staff in plan ignoring most of passengers except the rude passenger to stop fighting"
Pros: "Attentive crew. Responded to all requests right away."
Cons: "I think just entertainment - choice of movies ."
Pros: "Crew and flight comfort were fine until the flight got canceled after sitting on the plane for over an hour"
Cons: "Wasn’t happy with the accommodation after the flight cancellation, was told no other flights for 3 days so I ended up paying $250 more to get on a different airline that day to make the wedding I was going for."
Pros: "The options for drinks for this 13hr flight were great. The food was sufficient. The ride was smooth as usual."
Cons: "I know the crew gets tired too, but the whole crew shouldn't be tired and disappear all at once."
Pros: "The staff were very attentive and polite at all times!"
Cons: "Don’t expect any assistance with the change of a passenger name - you will be asked to buy a new ticket without reimbursement for the mistake that is by any stretch of imagination only a duplicate bookings. What will happen is that either the travel company or the airline simply will blame you."
Pros: "The airplane The food"
Cons: "The time"
Cons: "Food is ok but can be improved."
Pros: "Food excellent, seating room to tight"
Cons: "Service in general, bad"
Pros: "Interior of plane was very comfortable and entertainment options were excellent."
Cons: "Slow to serve food and drink. We had to wait 2 hours before being offered anything."
Cons: "Delays boarding meant we were almost 30 mins late arriving in Wellington. Cramped seats on Qantas 737 plane"
Cons: "Only one thing thaar I'd suggest as an improvements would be to provide water on a mores frequently basis"
Cons: "Too many unruly children"
Pros: "Least amount of time spent at baggage check, most helpful service on the ground and in flight, that I have ever experienced."
Pros: "Usual overall great service."
Cons: "They were stingy with the beverages. No sodas until 2/3 way through the flight, and small, infrequent cups of water, all while running an “ad” telling me to stay hydrated."
Pros: "Most of the staff were supportive and caring and made me feel like nothing was too much to ask."
Cons: "I didn't realise my kid wouldn't get her own meal and I ran out of food if prepared by the last flight as we were travelling 38 hours in total. Snacks were available on request but it was just crisps so I gave her most of my meals."
Pros: "Quality airline -new and clean plane with good seats and AV set up"
Cons: "length of flight...."
Pros: "Entertainment Comfort"
Cons: "Crew are very lazy and not so attentive"
Cons: "Food was the worst, service extremely poor"
Pros: "The flight was excellent, good service and excellent staff"
Pros: "I liked how I didn't get jet lagged"
Cons: "Half the food was good half was just okay"
Cons: "Entertainment was not up to date."
Pros: "Almost everything!"
Cons: "Couldn’t find anything to really complain about other then had to go and ask one of the stewards to get the drink I asked for that hadn’t come."
Pros: "Cabin crew"
Cons: "Nothing i like even."
Pros: "The ICE system was a perfect way to spend 13 hours on a plane. I watched a movie, listened to music, even watched part of a live broadcast NFL game during the trip. Much appreciated!"
Pros: "Overall the flight was good. The crew was very helpful. Food and service was excellent."
Cons: "Long flight."
Pros: "The flight attendants were fine—not outstanding, but fine. But the representatives, both on the phone and behind the desk, are excellent—willing to go the extra mile to help out their customers."
Cons: "The seats in economy and the flight, in general, are on par with the average airline—nothing special. Also, unless you're into Bollywood movies, the entertainment selection is sparse compared to other international flights. And the touch screen is in need of re-calibration."
Cons: "I didn't like my seat placement this time round. Was put in the seat infront of business class as no other option. Really uncomfortable."
Pros: "the attention, the comfort, the large amount and options of movies, shows, entertainment channels; the food was good. and most of all the smooth flight and experienced pilots"
Cons: "Really small space. Airport crew was dismal. Boarding was more disorganized than in a poor African country and boarding is easy, I really don't understand"
Pros: "Flight was light and was comfortable"
Cons: "The flight was light. Even with that the crew seemed checked out. Did not come by to offer additional drinks or snacks. I noticed some unprofessional physical contact between few Crew members."
Pros: "Great airplanes. Crew is is helpful and kind."
Pros: "As comfortable as can be expected in economy class... more comfortable than other carriers to be sure. Service from the flight crewy was excellent. The food actually quite good."
Cons: "Boarding process is the one area that could be improved."
Pros: "The entertainment system"
Cons: "Everything else"
Pros: "Food selection Wine not as good as usual"
Cons: "Boarding was chaotic. Why usher First Class into an area make ten stand up for ten minutes before boarding?"
Pros: "The service was excellent. Plane comfort make the flight a pleasent one and less tiring."
Cons: "Due to visa processing delays I couldn't return back"
Pros: "Getting off the plane after 24 hours of nonstop crying children"
Pros: "It was very comfortable for a 14 hour flight."
Cons: "I didn't like the fact that they ran our of my selection of breakfast. We were seated midway on the plane and my breakfast selection ran out before they got to my section."
Pros: "I requested a blanket for my Son and was told there was none available....."
Cons: "On disembarking I notice a various overhead compartments with bags full of blankets. Why was a deny a simple Blanket? This is unacceptable in an airline that praises itself to be one with the best customer services.......Bad, really bad...."
Pros: "Our flight got delayed by 14 hrs, pf course we missed the connecting flight. We have spent mor than 24 hours in airport without any details about our connection and multiple hours in the line trying to get an answer. Ridiculous service if something goes wrong. No back up plan"
Pros: "Food was ok. Boarding and check in was good too"
Cons: "The crew from kwt to Dubai was so cheap asking if u get a headset we don't hand out one :) funny but cheap..."
Pros: "Cabin crew service was good, couple were too good Too good"
Cons: "Streamline boarding process"
Pros: "This airline is consistently great. Comfortable, lovely staff members, and great in flight entertainment."
Cons: "Was a bit disappointed in the food this time."