Find cheap flights from Berlin to New Zealand

Pros: "Service"
Cons: "This was a much more pleasant flight than I had from DC to Tokyo back on Jan 15"

Pros: "Food, seat comfort, service"

Cons: "On time and comfortable"

Pros: "The seat was great."
Cons: "Overall, it was a great experience. Boarding is very fast compared to US airlines."

Pros: "ANA flights are always well run and good enough."
Cons: "Their iphone applications could be smoother and more functional."

Pros: "Attentive crew !"

Pros: "Flight attendants were amazing and so service oriented!"

Pros: "Speeding of departure after boarding"
Cons: "Flight delayed again. Flight was delayed due to “preparations “ but the plane was at the gate for 3 hours before boarding. Did not make sense. Flight was warm in the plane."

Cons: "Seat was tight and uncomfortable. Good was typical airplane food, adequate, not great."

Cons: "If flight wasn’t delayed."

Pros: "japanese airlines food is always better than u.s. airlines. service is also very courteous."
Cons: "disliked their entertainment system. no varieties in movies, and interface was a bit annoying as you could not see a visual menu of all movies and had to keep scrolling line by line to get to the next movie."

Pros: "Thoughtfulness, professionalism, patience and a lot of love put into the service."

Pros: "Polite, attentive, and amiable staff show they take pride in their top notch service. Entertainment options (movies, documentaries, travel guides) on screen are also a huge plus."

Cons: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."

Pros: "Staff and crew were great. Very accommodating."
Cons: "I unfortunately got placed in the middle of one large person and one person who had a strong body odor. Unfortunate but it happens."

Pros: "Economy seats were spacious and same size as Economy Plus seats of United. Clean. Crew was amazing, helpful and friendly."

Pros: "Flight check-in counter was so nice and accommodating. Makes me never want to go back to rude America."

Pros: "Flight attendants were incredible!"

Pros: "Friendly staff, comfortable seats, able to watch new release movies, good food."

Cons: "Great staff and food for a plane."

Pros: "The crew were helpful and nice. It was comfortable."
Cons: "The food was horrible. The movie selections were quite limited."

Pros: "Good food. The seats were spacious enough. I used both the pillow and blanket provided. Lots of drinks were served keeping everyone hydrated. Enough staff to manage the needs of everyone."
Cons: "How loud and aggressively the toilet flushes."

Pros: "Very efficient"
Cons: "Food was not good"

Pros: "Crew was very nice and accommodating ... refreshing change."
Cons: "Hoping for different movies on the long flight back...and less R rated ones...some different games (like trivia) would have been nice."

Pros: "The seat, service and food..all is great as always."

Pros: "Great service by the crew! Excellent food and flight was on time,"
Cons: "Film and movie offerings and music entertainment while on board should be improved with more selections."

Pros: "Excellent service. Good food. Great entertainment selection."
Cons: "No free WiFi"

Pros: "Excellent service."

Pros: "I like the cup holder ring and the coffee stirrer. Blanket thicker than United’s."
Cons: "It really has nothing to do with ANA per say. The check-in counter at LAX was unpredictable. I felt sorry for the elderly Japanese who had to wait for the counter to open"

Pros: "Nice smile and service. Food is good as well"
Cons: "Arrived later than schedule"

Pros: "Very polite crew, service oriented and smiling, help whenever they can. Flights were on time."
Cons: "Food choices very limited, and quality is sub-par."

Pros: "crew was professional and very attentive and beer and wine and ice cream on the flight"
Cons: "wish they had more movies choices from the u.s."

Cons: "Ssssssddddddddddddddddddddddddddddffggggggggggggggg"

Pros: "The friendliness of the staff and that the plane arrived on time with no delays. Leg room was ok. My luggage did not get lost. Entertainment selection was good. Overall it was good experience. The landing was smoothly done."
Cons: "Food was ok. Seats were not comfortable. Started feeling sick to my stomach because of the lack of sleep."

Cons: "Good food, clean toilet rooms. Good seating space with foot rest.goo"

Pros: "Great service"
Cons: "Film selection is ok."

Pros: "Crew was extraordinary, very conscientious, responsive, and caring to passengers. Boarding was very civilized. Entertainment system equipment worked great, mechanically. Bathroom was respectably more sizable. Thanks to pilot and staff for getting us there safely."
Cons: "Economy seat was hard and uncomfortable. Meal tray is quite small. For international flights: Not ANA's responsibility, of course: the level of Hollywood movie artistry these days is so poor. Perhaps ANA could consider selecting more movie classics and proven gems in their flight selection. More classicTV shows could help, also."

Pros: "Food, staff, and entertainment."
Cons: "Tight space and the tray was on the dirty side."

Pros: "Polite attendants"
Cons: "small leg room......"

Pros: "Flight from Chicago had lots of leg room, Attendants are great!"
Cons: "Maybe come around more often with water/drinks and offer more movies and food choices."

Pros: "5 stars around"

Pros: "I took flight Mexico-Narita on economy and it was comfortable enough for a 14 he trip. Food was great and entertainment was bast."
Cons: "Nothing in particular"

Pros: "My 96-yr-old father was given an airport wheelchair after we checked his own transport chair. He was wheeled through security and to the departure gate. We were advised they changed us to a bulkhead row w/an unoccupied seat adjacent to his. Twice during the flight one of the flight attendants came to tell him that she would help him off the plane so to wait for her after the rest of the passengers disembarked. The meal was very tasty.Chicken karaage was not crispy but I wouldn't expect it to be. The rest of the items were well seasoned with the right consistency. Dessert was a flan custard with passion fruit sauce (very Hawaii!), even including a few seeds from the fruit as garnish."

Pros: "The most comfortable economy flight I have experienced so far. The service, food and entertainment options were all excellent. Definitely looking forward to our return flight back to YVR!"

Cons: "Queued up with other Star Gold etc. customers (they have 2 queues, one for Diamond and one for other statuses). There's a sign on a pole. People queue up, then they swivel the pole round so I'm in the wrong queue now. Try to move, lose place in queue, they swivel it back the way it was... Good airline but boarding especially for domestic is disorganised with poor signage etc."

Cons: "The crew was very polite, the best that I have ever seen . I noticed this polite behavior in all Japanese service people in Japan too. Very gracious, It is in their culture. The only problem for me in such a long trip it was that the chairs couldn't move back for a more relaxed position, but overall it was very good ."

Pros: "Excellent service"
Cons: "N/a"

Pros: "The crew was courteous and helpful. The food was good. The seat and bed comfortable."
Cons: "There was really nothing to dislike. The video choices could be more imaginative."

Pros: "I liked the crew both on the ground and in the plane. They were friendly, responsive, and skilled. I liked the seat which was comfortable. I liked the quilt and pillow for sleeping."
Cons: "There wasn't anything I can say I didn't like. The movie selection could have been better. The video or TV lacked high-end shows - HBO etc. The headphones could do a better job of blocking out background noise."

Cons: "Time to renew the aircraft 777-300"

Pros: "Price is good"
Cons: "The food can be more improve"

Pros: "Smooth boarding"
Cons: "If they could serve a light snack would be good"

Pros: "The staff was amazing"

Cons: "The seat covers looked worn and dirty. Needs an upgrade."

Cons: "Reservation online"

Pros: "Extra touches and super pleasant and courteous staff."

Pros: "On time Smooth landing and take off Airport was beautiful, nice clean toilets Lovely and polite staff on board Food was okay Nice range of in-flight entertainment"
Cons: "Air port does not have automatic internet connection We were there for 8 hours with no internet because we had no international roaming to receive the PIN via SMS. The four PINS generated by the counter staff did not work. We all took turn to try to no avail. by then we have walked too far from the counter we could not be bother going back. No airport that I've been to had poor internet service connection like this airport, yet it is supposed to be THE WORLD'S NUMBER ONE AIRLINE. We boarded at 11.30pm, last time we flew with them they gave us supper. Last night they gave us only water. We went to sleep hungry till the morning. Since when they started to operate like those cheap airlines that you have to pay for your food? And the night package did not have eye mask.... how could we sleep... ? Singapore airline could learn from Qtar. Very very disappointed."

Pros: "Well organized boarding, friendliness of staff, food service"
Cons: "Flight was delayed by about an hour."

Pros: "Customer service, food, seats"
Cons: "N/A"

Pros: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."

Pros: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Cons: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."

Pros: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."

Pros: "The comfort and caring staff"
Cons: "Food serve a bit slow with the no of pax and long queue for the washroom"

Pros: "check in went smoothly. helper was friendly and helpful."

Pros: "Service, staff, food, and comfort! Def the better Business class seats I've had. This was the A380 and, the first legwas a 770 but that was really great also. Awesome work Singapore Airlines"

Pros: "Food, service"

Pros: "all of SQ"
Cons: "nothing"

Pros: "Loved the food/Movies/seats."
Cons: "No air vents and the cabin was very very stuffy and warm for many people. I’ve never heard one child cry for 7+ hours before until this flight. But everything else was decent to say the very least:)"

Pros: "Everything was good"
Cons: "No complaints"

Pros: "Service by the crew was great"
Cons: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."

Pros: "Staff, food and emenities great for economy class"
Cons: "Inflight entertainment wasn't as extensive as in previous years."

Pros: "The serivce was amazing. Also it was clean and the food was great."

Pros: "SQ did a great job again. I plan to fly them in the future."
Cons: "My only criticism is that the flight attendants didn’t pass through the cabin with water during the 9 hour flight."

Pros: "Liked the service"
Cons: "Nothing special."

Pros: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Cons: "Not much. This airline is up there with the best."

Pros: "the first class seats from HK to SFO, IFE, service, dom perignon, red wine, excellent attention, greeted personally by four of flight team, provided flight details personally. Im 6'0" so the bed was a little short. it was simply a wonderful experience."
Cons: "the IFE is not touch screen and pausing on the hand held was fidgety, but a huge 24 inch screen and beautiful."

Pros: "Nothing specific"
Cons: "Menu is average but get they need to cater for wide variety of tastes"

Pros: "friendly staff top Service top Inflight"
Cons: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."

Pros: "Overall experience"
Cons: "Could have had a better selection of movies"

Pros: "My wife and I flew from Los Angeles to Seoul. The entire experience was incredible. From check in to disembarking, we were well taken care of. Gracious service and complimentary drinks throughout the flight with a full spectrum entertainment system!"

Cons: "Flight delayed twice without informing us the reason, and after boarding, we waited for v long to take off also"

Pros: "Staff are very friendly and good ."

Pros: "Awesome comfort, infotainment, service and food. Was amazed at the value for an economy flight - much better than BA & United in every way."

Pros: "The trend to offer more comfort in Economy Plus and similar leads, of course to less comfort in normal Economy class. The ticket price was certainly attractive but it is doubtful that it was good value. Economy Plus might not be good value either."
Cons: "Barely enough legspace. Some seats recline more than others, if you're sitting behind one of those you're out of luck."

Pros: "Nothing."
Cons: "Flight was returned from tarmac and delayed for more than 7 hours. No accommodation was provided, even for people with young kids. 15$ coupon was provided interested, are you serious?"

Pros: "We did not die in a hellacious ball of flame Aviation incident!"
Cons: "Bulkhead seating (required for bassinet) Row 41, my seat was practically in the aisle. No where to put my feet without getting trodden on by everyone! Broken entertainment screen, would not stay upright, due to several hundred thousand past passengers bashing into it after having first trodden on the unfortunate passengers feet! Crew unresponsive with drink and food requests, I had to ask for services multiple times on several occasions. Pressing my 'attendant button' my light was lit for 10 minutes before a crew member noticed. My first trip on Singapore, my expectations were not met. Shame"

Pros: "Good service and entertainment."
Cons: "I didn't like that the flight from Singapore to Mumbai was of a lower standard."

Pros: "The seat comes with foot rest attached to the front seat."
Cons: "I asked for decaf coffee and the attendant totally forgot about my request."

Pros: "The food wss delicious which was surprising. The lamb stew with fresh peas was delicious, and I don't even like peas!"
Cons: "Th entertainment system was old and tiny. Think watching VHS video tapes on a five inch screen. I think my phone screen was wider."

Pros: "Everything is excellent!"

Pros: "Excellent experience as usual by SIA."
Cons: "The plane is a bit aged in SIA standard. No USB charging. IFE screen is not bright enough."

Pros: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"

Pros: "The new non stop flight frim Singapore to San Francisco really reduced the total travel time. I saved at least 4 hours in choosing this flight"

Cons: "The video screens need to be upgraded"

Pros: "Service, food and staff were great."
Cons: "Aircraft was dated and in desperate need of a refurb"

Cons: "The entertainment was poor"

Cons: "The entertainment choices were terrible."

Pros: "If youre searching for airlines with best timing no delay and great service, book your flight with singapore airlines without any hesitation"

Pros: "The flight was an hour shorter than i expected. The staff was around and attentive. I felt like i won the lottery with flights"
Cons: "Not one complaint"

Pros: "GOOD FLIGHT"
Cons: "NONE"

Pros: "Yes the crew was amazing and food was good"
Cons: "Rest area could had been better"

Pros: "So so"
Cons: "More care and warmth"

Pros: "Food is delicious"
Cons: "Paid WIFI this time was horrible for the half of the trip WIFI don’t work"

Pros: "Great crew and amazing food."

Cons: "Earphones never connects at my seat either other seat it’s was little hard to watch movies"

Cons: "As with all economy seating...it is cramped"

Pros: "Most of the crew was really nice and the entertainment choice was great."
Cons: "Asian Vegetarian meal was so-so. Dessert is never good for special meals. Boarding was particularly annoying as there was a document verification line and then the actual check-in. Even if you've done online check-in the document verification people will shout at you and tell you to line up."

Pros: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."

Pros: "Everything"
Cons: "Nothing"

Pros: "Crew was very active, attentive and bice, seats are wide and comfortable, food is tasty and delicious! Great experiencce!"
Cons: "If all people would remain upright, that is actually saves more space for legs then horizontal position ;)"

Pros: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Cons: "Nothing to dislike."

Pros: "Houston check in counters need to be added."
Cons: "Doha airport indian staff is rude to many passengers during their hand carry check. Too little space there. No organization."

Pros: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Cons: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."

Pros: "Everything"
Cons: "Non"

Pros: "The check-in for my first flight was great in Philadelphia."
Cons: "There are no lounges in Philadelphia that accepted my Priority Pass. Your economy passengers deserve options, which I have paid for. Movie options were not as good as expected."

Pros: "Super check in, great entertainment options"
Cons: "Cabin crew were not very helpful. Food was average at best."

Pros: "Food and service."

Pros: "Business class seats were comfortable."
Cons: "No WiFi, Poor list of shows"

Pros: "Overall a good service with good food."
Cons: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."

Pros: "Nothing was wow! Liked politeness of one of the airhost. She was good with good english"
Cons: "Plane wasnt clean enough specially toilet."

Pros: "It's was good"
Cons: "The plane from Qatar to Nairobi new modern plane needed"

Cons: "Comfort"

Pros: "Comfy, good food, good service"
Cons: "No internet. Limited movie options."

Pros: "Food was great. Attendants were courteous and nice. Airplane very confortable and clean."

Pros: "Not much except the on board crew are nice."
Cons: "The first flight from KTM the TV didn't work and I didn't fit into the seat. The most uncomfortable seat in a long time. The second flight from Doh to JFK was not good. I was put through 3 security checks when I already went through security in KTM. On the 3rd check my Dutyfree whiskey was taken from me because they would not let me take it in my carry on. They said I could take it if I checked my carry on bag (one backpack). My carry on has everything I need for a 16 hour flight. Plus, I had my very expensive camera gear in there too so I could not do this. This was unfair and Qatar needs to step up and return my Dutyfree whiskey and reimburse for the flight without TV. I will never suggest Qatar to anyone."

Pros: "Crew was very accommodating."
Cons: "Nothing to report."

Pros: "Liked everything."
Cons: "Nothing was wrong but excess bagage fee is high"

Pros: "Office staff was cooperative Overall flight was good"
Cons: "Ground crew was rude in behavior - not all but briefing counter staff"

Pros: "Flight was very comfortable and a pleasant ride"
Cons: "food service could be a bit more prompt"

Cons: "the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited."

Pros: "All the stewards were so friendly and helpful. The facilities were very well serviced and so you forget that the plane was 100% full, despite long queues to the toilets. I would fly again with Qatar Air for sure."

Pros: "The check in crew needs training and learning the international rules Also they are missing kindness"
Cons: "Need completely replacement with expert crew"

Pros: "crew were all very nice & eager to please. they did keep refreshing the bathrooms which was needed."
Cons: "seat was next to bathrooms which were used constantly & the noise made it difficult to sleep. seat did not recline & seemed to be at an uncomfortable angle. flight was full so nothing could be done. entertainment very out dated as far as movies & you do need them on a 16 hour flight!"

Pros: "The flight was on time. The crew was very accommodating. The food is better than some other airlines. The entertainment provided had a lot of choices I had an 8 1/2 hour layover in Doha. They booked me a short stay in a hotel at no extra charge. This included a car and driver to and from the hotel. It was a nice hotel close to the airport."
Cons: "I was sitting in economy. I booked too late to get any type of upgrade for extra legroom. For Economy it was OK, but cramped and hard to get comfortable on a 13+ hour flight."

Cons: "The seats could me more comfortable . The one that flew from Doha to Mumbai was way more comfortable than the one from Houston to Doha ."

Pros: "Much better knee space. Excellent flight, good service..."

Pros: "The food and service was great"
Cons: "The bathroom could be cleaner :)"

Pros: "I like that the air stewards bring you water and drinks throughout and don't judge you for being too thirsty. I like that they respect that it is a night flight and serve the meal quickly so it can be dark for the whole flight and you can sleep as much as you can. I like how efficient the layover is in Doha - only 40mins!"
Cons: "I don't like when they don't ask the person in front to move their chair up for the meal and the passengers have to ask each other. I don't like that they can't tell you the gate of your connecting flight and how long it will take to get you there - including if you will need to take a bus and the train. I think this could reduce a lot of anxiety. If they could do this, it would also be helpful to let people who have a connecting flight that is boarding in the next 30 mins off the plane first. This would save pushing and shoving in the aisles... and would also reduce anxiety about booking a flight with such a short layover."

Pros: "Crew"

Cons: "Chicken sandwich was not good"

Cons: "is it true that Qatar treats the passengers coming to US differently than the passengers going out of US. I noticed that the crew was giving menu cards for dinner when coming back to US. Food quality is very ad, quantity is small also. same story with snacks. they don't offer enough food overall. The crew should be trained better for int'l passengers."

Pros: "Crew courtesy."

Pros: "Price and schedule"
Cons: "Food. Waiting place at Qatar airport. Arabian crew on board due to their non- friendly attitude."

Pros: "The food and seats were very comfy."

Pros: "I have been in qatar airways many a times and they have done an excellent job connecting Kathmandu to outside world. The experience is usually very nice-the plane is in good condition, the fly crew are always smiling and helping, the food and entertainment are great."
Cons: "May be this is one time thing, but the ground crew were terrible, particularly the man who was on the check-in counter. Spoke with a robotic tone and was very rude. Spoke as if he owned the plane and we were asking for a free ride. Very disappointing start to a long journey."

Pros: "The entertainment and food was great. The service as well. They are very attentive to any request."
Cons: "When it was time to leave Doha, Qatar there was a massive delay which caused us to be late for any upcoming transfer in BKK. That told me that my would be delivered the next day. I am currently trying to figure out whether they have my bags or not."

Cons: "The flight was delayed from Doha to London. And I lost my bag."

Pros: "Crew were helpful. One even helped me with my carry on bag. A male crew helped me carrying my bag thru the stairs very kind person. I will fly with qatar airways again. Very good experience"

Pros: "Minus the food incident below most of the staff were very professional and courteous."
Cons: "I ordered a bland meal not knowing it would be fish, which I'm allergic to, and when asked if I could have something else, the steward did not even attempt to find me or offer me another meal, so I went without one. I had an almost 12 hour flight with no food, that was disappointing to say the least."

Pros: "I loved the entire experience. This flight was my second trip with Cathay Pacific and I couldn’t be more satisfied. Seats were clean and comfortable. They had decent leg room and great range of motion. The entertainment center was simple but sleek. I loved the extensive movie library. Service was great."
Cons: "Boarding was delayed but the crew did keep us updated and was systematic in boarding"

Pros: "Crew amazing."
Cons: "Food variety should be increased."

Pros: "I was unable to board the flight so there is nothing to talk about."
Cons: "Provide options for accommodation, refund or alternate flights after announcing a 24-hour delay. I had to repurchase my flight from HKG to SFO after finding out that a return ticket is treated as abandoned if one does not fly one way. Not the level of service expected from an international airline."

Pros: "Cathay Pacific and crews were really good."
Cons: "I suggest no seating reservation online."

Cons: "Better room in leg and width. Hotter food and tastier."

Pros: "The food was amazing, and the cabin crews were all very nice people. I would love to use Cathay Pacific in my next trip. Also, I loved that they provide a lot of diverse movies from all over the world, along with good music lists."
Cons: "Honestly i think there are not much space for each passenger."

Cons: "flight always late as usual"

Pros: "Cathay Pacífic always high standard"

Pros: "Yup all gud"
Cons: "All gud"

Pros: "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
Cons: "My earphones was broken, a little bed for me. Entertainment without sport news."

Cons: "Needed to use two sections train and bus for transit. Entering airplane using stair layer very inconvenient for customers."

Pros: "Second time in less than two years and satisfied on both trips. Good work Cathay Pacific."

Pros: "Flight excellent. Service and plane"
Cons: "All"

Pros: "overall condition of plane"
Cons: "snack was too little"

Pros: "A perfect landing/touchdown into Auckland. Great pilot"
Cons: "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"

Pros: "I am a wheelchair user and Cathay Pacific took excellent care of me"
Cons: "Turbulence."

Cons: "The stopover in Hong Kong was longer than I would have liked."

Cons: "Original itinerary was not followed. Flight from manila to hongkong was late. We arrived hongkong and was informed that our flight has been rebooked even though we can see that the plane was still there and staffs are still at the gate. We were transferred to a layover flight from HongKong to Aussie then Aussie to Auckland instead of going straight. Seats was set far apart with no competitions at all. Sorry is not enough for this big hassle."

Pros: "On time, easy check in and boarding"
Cons: "Lack of variety in food choices, long wait at tarmac for take off from Beijing"

Pros: "All went to schedule and flight attendants very good"

Pros: "Passengers was good."
Cons: "Cathay pacific airlines is one of the most riches airlines in the world. I was expecting Excellent nutrition food but it was very bad. I didn’t eat it. Breakfast was good. I hope catha pacific airlines will change their food next time. TY USA"

Pros: "The staff was attentive to fixing the problem after it happened three times."
Cons: "TV monitor was broken and I could not use it for several hours"

Cons: "On time - all good."

Pros: "Staff were superb from check in to landing. Service from MAN to HKG was impeccable."
Cons: "Seat was a touch faulty"

Pros: "You get what you paid for. We paid more for similar class than other airlines, and we spent less time waiting in checking line; generous legroom and shoulder room(Airbus350). Seat slides forward while reclines. It is a good thing that seat does not recline too much that it will annoy someone behine. Food was okay but you wouldn't get hungry."
Cons: "Need healthy food: less salt, whole wheat bread, more vegi."

Pros: "The crew is excellent. Travelling with baby and they take care of us attentively"
Cons: "Delayed 30min in the end."

Pros: "The Denpasar Airport had been closed for days due to Ash/Volcano Agung, so luckily our Flight departed as planned, and on time. Was easily re-assigned a new seat (middle to aisle) at the gate. The staff was attentive and courteous."
Cons: "We had a roundtrip ticket from Denpasar to Bali. We were in Thailand when Bali's Mount Agung erupted and called Cathay Pacific requesting our fees be waived to change our return flight from Denpasar, Hong Kong, Newark to Bangkok-Hong Kong-Newark. Cathay Pacific said the fee to change our flight is $350, and plus the difference in the new ticket price. That option was very expensive. We were very stressed about returning to Bali due to the High Alert warnings. The Denpasar Airport was closed for days -- and our request was not unreasonable."

Pros: "Plane was clean"
Cons: "The crew was uninformed and unobservant to actual conditions in the cabin. They kept the air conditioning on and no one was available to address the situation. People started to take their winter coats out of the overhead bins and sit in their seats with coats on. They spent a significant amount of time repeatedly requesting that the window shades be moved up or down. Frankly, if I buy a window seat I should have the option to look out the window if I'm not disturbing my neighbors."

Pros: "One of the better airlines for a reason, great overall"

Pros: "Food was better than other airlines for economy price. Movie selection quite good as well as other options. Audio was good quality. Liked the maps."
Cons: "Limited leg room."

Pros: "Even though the line to board seemed massive and very long the crew boarded everyone very quickly and timely I anticipated a very long wait and in reality it wasn’t"
Cons: "Nothing stood out negatively"

Pros: "- Crew friendly and helpful"
Cons: "- very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by"

Pros: "Customer service and food was great"
Cons: "Planes are old do not have larger entertainment screens and don't have wi fi"

Pros: "Staff were friendly and helpful"
Cons: "The food was atrocious and this was business class. The toilet lights were so dimmed all the time you couldn't see what was going on. Last year we flew business class Cathay pacific from Hong Kong to Melbourne and loved it. This year we decided to fly from Melbourne to Dusseldorf and then from Frankfurt to Melbourne with this airline. Won't be doing that again. Why pay business class fares to be disapointed"

Cons: "Food was ok and was served very late"

Pros: "Entertainment okay. Screen small"
Cons: "No legroom at all. And I'm not even a big person."

Pros: "Great service attitude. Friendly with smile. Love their service"
Cons: "A short flight with just snacks. Seems downgraded the international flight standard."

Cons: "The child sitting behind me keeps kicking my seat and never stops making all kinds of noise, that really sucks! One attendant (I believe she is from Hong Kong because she once emphasized that she does not understand Mandarin and she only speaks Cantonese and English) she had different faces and attitudes towards foreigners, people who are Hong Kong citizens and people who are from the Mainland China, which made me and my friends really uncomfortable..."

Cons: "Omelette with chicken stil bland."

Pros: "Service and courtesy"

Pros: "The plane actually arrived an hour earlier than expected."

Pros: "What a difference after getting off BA! Staff wonderful, always happy to help and always a smile. PE seats on new A350 are great, although too much cheap, hard plastic on seat back. Very comfortable with great pitch. Food exceptional and beautifully presented. Dim sum for breakfast was sensational. Pier Business class lounge breathtaking, with several large rooms with different food options, served to you - the fresh made noodles a must - and a staffed, well stocked bar. Absolutely gorgeous space."
Cons: "Surprised (and first time on Cathay I've seen this) toilet was revolting towards end of flight. Movie selection disappointing, as not many new releases and not all that many others."

Pros: "Access to Cathay lounge. Went to the Wing noodle bar and coffee loft. Had a good bite to eat before boarding flight running 15 mins late. My request to have my meal service delayed was welcomed by staf."
Cons: "None experienced"

Cons: "Child in seat behind hitting screen in back of headrest (play a game on it) while I was trying to sleep in the middle of the night"

Pros: "Typical Cathay"

Cons: "I am not a frequent flier on Cathay. I would say I would think twice before buying my next ticket. Their call centers and counter staff leave a huge amount to be desired. I called their help desk when I couldn't access my reservation. My problem is their systems push your first and middle names together as a first name in their systems so I couldn't access my reservation. I really, really struggled understanding the person on their help desk. Then 48 hours before my flight I tried to book my seats and get my boarding pass. There were no seats for a party of 3 traveling together and only middle seats for the 3 of us. I waited for 20 minutes calling their support center. Of course their team could not help. All seats were booked. Luckily she offered to book my seats for the return and we managed to get the last 3 together in the back of the plane. If you book through Kayak recommend immediately calling to book seat numbers. I have ran out of room but returning from Vancouver their systems didn't read American passports and everyone tried to get tickets issued the staff at the desk laughed when told and said they knew it was a problem....but it did keep the many skiers busy in the self service line:) Also the desk opens 2hours and 59 minutes before departure so don't arrive early"

Pros: "The hard product of seats and plane was really nice. Flying the new A359, very comfortable. Lower cabin pressure felt really nice on the skin. Lie flat beds were a treat, and a massive entertainment system."
Cons: "The food was average. Had some chicken on pasta on the way over, chicken was dry and without sauce. My wife fainted on the flight and the flight attendant wasn't the most reassuring. Also her foot rest broke and they blamed her weight which was mean."

Pros: "Had 4 pairs of eye glasses taken from my golf bag. ! prescribtion, i pair reading and 2 pairs of sunglasses. bag was left open and contents spilled into the golf carry bag. Why did this happen and who did it??"

Pros: "I like the crew on board being very friendly and helpful."
Cons: "Online check-in system is terrible. 2 out of the 4 legs of the flights I was unable to check-in and get a seat assigned. Then there's nothing you could do except to show up at the counter on the day of the flight. How could the system be so inflexible that we are now almost in 2017?!"

Pros: "The food was tasty and plentiful and the crew were nice."
Cons: "This was a miserable flight in the smallest seats imaginable. I'm 6'1" and typically flights are tolerable - this was misery making."

Pros: "Crew and beverage options were great."
Cons: "Seats could have been more comfortable. And slightly more leg room would have been preferred for a 14hr flight."

Pros: "Very comfortable flight. The full range of entertainment made the time go quickly. Professional crew."
Cons: "I know it's an airplane, but even so, the food was astonishingly bad."

Cons: "We booked vegan meals which came and were pretty good. But afterwards, the cabin crew handed out icecreams and then Fantales and had no vegan options for those treats."

Pros: "The crew was very friendly and professional. The aircraft was clean and well maintained. Food and entertainment were great."
Cons: "Completely satisfied."

Cons: "Entertainment system was playing up and crew had to reboot it several times"

Pros: "Service from the moment of getting near the booking counter was excellent. Flight was on time and staff were great."
Cons: "The sandwich for lunch was boring and the bread was not very nice."

Pros: "Good movies make for a quick trip"

Cons: "I booked emrits but i was boaded on quants"

Cons: "Less gate changes"

Cons: "Baby stroller was sent to baggage claim. I had to walk with small baby and a bunch of bags through all steps instead of using the stroller."

Pros: "Keith the baby whisperer. Who took the babies one by one from there clueless mothers and stopped them crying and screaming. Kieth deserves his own commercial."
Cons: "The food and the seat comfort."

Pros: "Good seats and leg room in economy. Crew and service were friendly and enjoyable."
Cons: "Information from Qantas on the last minute delay to the flight and ongoing changes to the timing, was poor. We got most of our information on the delay and timing was largely from other sources."

Pros: "All inside the realm of the expected"
Cons: "Seat was uncomfortable"

Pros: "Healthy airline food option, friendly helpful service, use of name and I'm on the bottom rung of ff status??"

Pros: "everything was lovely"
Cons: "the outdated on flight entertainment system"

Cons: "American airlines dont know what passengers need to enter a country and then rebooked me on new zealand air but quantos changed that and i dont know where my bags are. Does the insurance i bought cover any if not all of these inconveniences."

Pros: "Friendly efficient service. Lots of smiles. Food was great. Very comfortable seating"
Cons: "Toilet was very cramped USB charging plug not working. Pretty average range of movies."

Cons: "Flight was nearly an hour late leaving."

Pros: "I don't remember much about this plane. It was nice to get food service for such a short flight. I believe we had the two seats to ourselves, and they were comfortable."

Cons: "The food you can tell is heavily processed"

Pros: "Wonderful staff, the flight felt quick and easy."
Cons: "The food, there was no vegetarian option."

Pros: "The crew was always courteous, helpful, and patient with everyone. They just seemed to have much better attitudes than I’ve seen with other airlines, at least this crew did. Even the food was good!"

Pros: "Delay on LAX to bNE was too late for us to make the connection. And our bags were lost as a result."

Pros: "Boarding from an obscure gate, then being bused quite a long way to the plane was slow and tedious. There were many queues and delays along the way and the plane was late leaving. Food was not great but we we were not offered anything to drink not even water with the meal until we had finished eating. I know crew works hard but that seemed a time management problem. There is no service involved plonking down a tray. Water could be included."
Cons: "All of the above."

Pros: "Had problems with check in because of china eastern mishandling our baggage, the Quantas staff got everything sorted for us. Plenty of leg room on the flight and the cabin staff were fantastic, only thing that let it down was the food choice, but, as it was only a 3 hour flight this wasn;t really a problem. Would gladly fly with them again any time."

Pros: "Actually had wonderful vegan food for us. Express lane through customs/security. Separate biz check-in that actually worked. Good entertainment. Qantas Biz Lounge about the best lounge I've been in - just wonderful."
Cons: "Cant think of a thing."

Pros: "Staff service was excellent."
Cons: "Paid for Qantas but got Latam. Not at all the same quality of flight material. Heat hearing strange clicks that I have never experienced on other flights."

Cons: "Checking process could use some improvement; LAX check-in counter staff was NOT customer oriented; got the feeling that either they hate the job and had a bad day?"

Pros: "everything"
Cons: "When my bag got lost"

Pros: "Crew were lovely, friendly and very helpful."

Pros: "I got to my destination safely and on time. Food and service were above average."

Pros: "This was AA flying for Quantas and it was all very nice; the taste of the food left something to be desired, but it was all decent portions and we were fed three times. The staff was terribly accommodating and friendly. The entertainment was top notch! The flight was smooth and was as comfortable as a 12 hour flight can be. After the hellish experience I had at both O'hare and LAX, it was a lovely way to end/begin the trip."
Cons: "Nothing, really."

Cons: "Paying extra for seats. Having to contact each airline to get seats together. Size of seats"

Pros: "Food was good"
Cons: "Very poor legroom, felt very cramped for an international flight. The infotainment system in my seat, and some others didn't work."

Pros: "Excellent service from counter to end of flight, well dine"

Pros: "On time dep and arr."
Cons: "Nothing specific."

Pros: "They serve drinks and snacks, which is over two nights these days the entertainment was good, and the seating was average."
Cons: "We have a layover in Brisbane. It would've been nice to have a direct flight from Cairns to Auckland"

Cons: "That the flight was delayed and we are already getting there late to begin with."

Cons: "There was a known 3+ hr delay in Auckland for the second part of the connection through to Sydney, that wasn't advised during the flight. It caused quite a lot of difficulty for the Qantas Lounge Staff who were asked questions and unable to assist as it was operated by LATAM (LAN)"

Pros: "Arrived safely."
Cons: "Onboard service was pretty lousy, felt like the crew members didn't really want to be there. Not very friendly at all. Needs to be properly trained in customer service. The food was pretty average as well."

Pros: "Luckily the flight was only 3 hours"
Cons: "Most uncomfortable seat (smallest, least leg room would not recline, no padding) that I can remember. Baby not just crying but screening in the seat behind me and crew did nothing."

Cons: "Minimal food and drink service."

Pros: "Getting there in one piece."
Cons: "Very small selection of movies and shows. Breakfast meal horrible. Heartburn within half hour."

Cons: "Lost a piece of our luggage--but very diligent about finding it and getting it to us the next day."

Cons: "1. Qantas was not interested in the fact that we were seniors and and that we were distress from our flight from USA. KAYAK SEND THESE COMMENTS ON TO QANTAS My phone no here in New Zealand is 0223446325 I can be contacted on this no. for more comment."

Pros: "Quick layover"
Cons: "Food used to be so much better."

Pros: "When checking in, the lady at the counter gave us great instruction on how to board and what to expect in customs when we landed in New Zealand."

Pros: "In-flight entertainment system (on-demand), on-time arrival, decent food."
Cons: "Announcements at boarding gate were impossible to understand -- very muffled."

Pros: "Wrote a story published in the Samoa News today"
Cons: "Never got my bag in Sydney and I am enroute to the Kingdom of Tonga now"

Pros: "Screen size is better and bigger"