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AKL - PBC

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Top airline flying Auckland Intl to Puebla City Huejotzingo

Scores according to KAYAK customer reviews

7.0
United Airlines
Overall score based on 68,478 reviews
7.4
Boarding
6.9
Comfort
7.7
Crew
6.5
Entertainment
6.5
Food
Airline reviews

Cons: "For United to go out of business"

Pros: "The staff was nice and helpful"
Cons: "The seats are not comfortable and not enough space. Not ideal for a long flight"

Pros: "Clean!"
Cons: "Closed captioning or subtitling didn’t work on the app."

Cons: "Service for people not able to sleep on the long haul"

Pros: "The staff was accommodating and worked hard to make us more comfortable and be helpful when possible- there was a lot of turbulence so dinner was served late and there was a lot of time we couldn't move about but they made the best of it."
Cons: "The added benefits of the Air New Zealand long flight planes of the entertainment like mini games and the footrest into bed as well as my husband and I not being seated in between two people but being on one side or the other."

Cons: "Food ran out and only one choice"

Pros: "The crew was very good."
Cons: "The foot room could be better for lying on you side."

Pros: "After United lost our luggage in Houston we had to file a claim in Auckland which meant we missed our flight to Wellington. Ground crew were super helpful and got us on the next flight 30 mins later. Cabin crew were great and sorted us out with water and snacks before take off as could tell we were desperate after flying in from London via Houston."
Cons: "-"

Pros: "Still feel like the $125 price tag added for Econ Plus is an example of price gouging. Fortunately, there was only one other person in my row which created a little extra space. But there’s no way to make that long a flight in Economy “enjoyable.” Broader entertainment choices would help."

Pros: "See above"

Pros: "Entertainment variety and selection. Food and Drink. Had the curry chicken, surprisingly good."
Cons: "Not enough food & drink service. On an 11 hour flight went 4 hours without a visit from food/drink cart. On the flight from Houston to Munich the food was lousy but we got several more visits/opportunities for drinks."

Pros: "Our flight was delayed for no apparent reason. Then the luggage will took more than an hour and finally another half hour delay at the AVIS rent a car."

Pros: "good seating. I am 6'5" and i was pretty comfortable"

Cons: "they changed our flight without notifying us! they messed up our seats and asked my mother to deplane! when we were flying with twin babies! they also gave us grief about gate checking something on the trip home that we had no problems with on the way there. honestly i will never fly united again."

Pros: "We made it to our destination on time"
Cons: "Extremely cramped seating. Terrible food"

Pros: "No one was in my row, so I had the opportunity to lay down and stretch out!"
Cons: "The crew didn’t seem to inviting. There was one woman who was very kind... but other than that, they all seemed like they hated thief jobs... the food was very bland."

Pros: "Entertainment was actually good"
Cons: "Not very good food but I guess they gave ice cream so maybe that made up for it? Not super comfortable seats/room."

Pros: "It was on time"
Cons: "EVERYTHING. Cramped noosey and the tv wouldn’t power off so I couldn’t sleep for 4 hrs never again."

Pros: "The movie choices were the only saving grace."
Cons: "They split up my family and were not accommodating in helping to find seats near each other. Flight attendants were rude. Requested a veggie meal and got chicken. Seats didn't recline."

Pros: "No complaints here! The Air New Zealand staff were amazing. They did their jobs really well! They made everyone comfortable during the trip."

Pros: "The staff all the way through were awesome. Facilities were clean and as expected."
Cons: "Policies about ultra economy tickets sucked. I'm certain I was warned multiple times in the fine print about the hazards of buying a cheap ticket. The fact I was forced to spend money to check a bag and given undo stress about whether or not I'd get bumped because you're not allowed advanced check-in or guaranteed seats with basic economy ticket is not right. Seems the price should simply be the cost to guarantee a basic flight (two carry-on's, guaranteed seat assignment, advanced check-in) so folks can opt out and go for a cheaper ticket on another airline that offer a cheaper fare for the above mentioned guaranteed basic flight options. Felt like a bait and switch."

Pros: "Easy to board an deplane, as the plane is about the size of my bath tub."
Cons: "Can't believe United is still flying these propeller soda cans in 2017. This plane was absolutely disgusting...smelled like urine throughout, was dirty and grimy, had worn out seats. Basically like borrowing your college roommates 20 year old Buick that he got for free from his grandma. Customer service from the flight attendant was on par with the plane quality. Was snapping at customers and annoyed that everyone didn't understand how he wanted to balance the load in the plane with moving people's seats around. I get why that is super important, but that doesn't mean you can be a jerk about it to *customers* who haven't experienced the pleasure of flying in a pinewood derby car in the sky before."

Cons: "Multiple delays"

Pros: "Left gate 15 minutes on first flight out. Trip went pretty smooth other than that."
Cons: "Check in counter"

Pros: "Security was quick and efficient. Boarding was extremely organized. The airline attendants were attentive. The pilot on United informed us when the possibility of hitting turbulence occurred so we could adjust accordingly. Overall, great travel experience."

Pros: "Crew was very helpful especially with looking up connecting flights due to most people missing their connection."
Cons: "The delay, but what can you do. The seats are not comfortable when you're short."

Cons: "Need more leg room and more movie options. Also crew needs to be a little nicer lol"

Pros: "Easy boarding. Plenty of overhead space"
Cons: "A passenger got sick and I didn't feel the crew was as compassionate as they could have been. No free inflight entertainment on a 4 hour flight."

Pros: "I was so comfortable I slept for most of the flight. The wifi wasn't working either but overall it was a great flight."

Pros: "It was so smooth.No long lines ,no delays,a straight thru flight.And on Christmas Eve morning."

Cons: "Polaris Biz servie was worse than old biz class service. Only six salmon dinners aboard! Cabin crew needed to asked for many standard items. After dinner service, they were invisible. Brkfst was rushed in last hour before touch down. This was a real disappointment after an excellent flight from LAX to MEL! We can fly AA for such service at a lower price!"

Pros: "We made it with all our luggage"
Cons: "LONG walk at ORD from gate to gate. Very confusing boarding process."

Cons: "The trip was fine. No complaints."

Pros: "The crew was very nice"
Cons: "Having to go from one end of the airport to the other to get my luggage. I will never fly united again"

Pros: "Crew was great, food was good, and had a superb entertainment selection."
Cons: "Comfort was as issue, I was assigned more leg room at the emergency row and the wall would be pushing against me, forcing me to go towards my neighbors side. Also, I had initially picked the last row to sit on, which was stated on my itinerary but when I printed my boarding pass, I got assigned middle of plane - which I did not understand nor complain about."

Pros: "Arrived a bit early to the destination."
Cons: "Every time the crew came by with something (more food, duty free, custom forms) (which seemed very regularly) it was announced over the intercom so it made sleeping very difficult on the 11 hour red eye flight. Other airlines will just walk by and catch your eye if you are awake. Seats were quite small as well."

Pros: "Smooth flight and landing.. Due to a disability the pre parsing is nice.. Crew was very acini dating and friendly.."

Pros: "I like the entertainment screen and the food was tasty"
Cons: "My seat...not being able to pick an aisle seat. Also the passenger behind me kept doing something with her seat pocket and I could feel that everytime. Need more padding there. And halfway through the flight the screen quit working."

Pros: "The Air NZ FLight from Aickland to San Francisco was operated by United Airlines. The seat had excellent leg room. The attendants were very pleasant and available throughout."
Cons: "When I first border the plane there was another passes egg in my allocated seat. The selection of movies available was only okay. their is only a minimal number of toilets for the number of passengers and one of them was out of paper when I went or use it. But they were always clean."

Pros: "Crew was great and quiet flight"
Cons: "No wifi or video system on plane"

Pros: "Getting off the plane"
Cons: "Bathrooms weren't working, huge lines in aisle, lackluster service. Overhead bins were full by Group 3. late takeoff."

Pros: "I like how easy it was to check luggage and boarding passes quick service"

Cons: "I was in a middle seat and the woman next to me required a seatbelt extension- which in my opinion means she should have purchased 2 seats. Why should I pay full price for 3/4 of a seat because the woman next to me is overweight?? Moral of the story: Seatbelt extensions = BUY AN EXTRA SEAT!"

Cons: "Plane broke had to deplane... Missed flight due to shorter layover than expected"

Cons: "Lack of leg room, no TVs, no free wifi"

Pros: "helpful people working for United"
Cons: "Information about seating for people with disabilities was not readily available. I purchased extra room seating then found out my co-passenger was entitled to it without extra charge. United refunded fees."

Pros: "The crew were professional"
Cons: "The worst thing is that they schedule a CRJ-70 on this flight. This would be tolerable if the obvious alternative was a turboprop, as if Montreal were a small town, like Flin Flon. But it is not; it is a large and important city, and it stinks that the demand is so low that airlines must use small aircraft on these routes. Is it because Canadian taxes are so high on airlines that fares in turn must be high and not stimulate demand? I can't think of any other reason connecting cities this size would be on crappy little aircraft rather than on at least an A320/737 family aircraft. The problem is that there is not enough room in the overhead bins to fit rollaboards, even small ones like mine. So they have to "gate check" the bag, which does not always reappear at the gate at the destination. Less bad than the choice of aircraft was the fact that after we pushed back, they couldn't get an engine started, so they cancelled the flight and reaccommodated us on a later flight."

Pros: "Good crew Landed on time"
Cons: "Bumpy ride"

Pros: "Food was good, flight was early, and I watched three movies on my phone through the United app. No complaints here!"

Read more about United Airlines
COVID-19 information

Safety measures for airlines flying from Auckland to Puebla City

Airlines flying from Auckland to Puebla City have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Auckland to Puebla City

Mandatory masks

Masks required on board, masks provided on flights from Auckland to Puebla City

Social distancing seating

Middle seats unavailable to book on flights from Auckland to Puebla City

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Auckland to Puebla City

Book cheap flights from Auckland to Puebla City

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