The Condado Plaza

4 stars
999 Ashford Avenue, San Juan 00907, Puerto Rico
San Juan, Puerto Rico
+1 787 721 1000
6.9
Okay
based on 1257 reviews
1,257 reviews
Wed 11/2
-
Thu 12/2
1 room, 2 guests
Deals from
$262
/Cheapest rate per night
Room type
Provider
Nightly total
King room
$262
Deluxe room
$269
Resort Room
$300
78 more The Condado Plaza deals
78 more The Condado Plaza deals
Pool
Pool
Living room
Lounge
Outdoor view
Lounge
Pool
Bedroom
Living room
Outdoor view
Outdoor view
Bedroom
Restaurant
Pool
Banquet hall
Restaurant
Bedroom
Bedroom
Bedroom
Banquet hall
Outdoor view
Hallway
Restaurant
Other
Living room
Pool
Front desk
Bedroom
Banquet hall
Pool
Conference room
Bathroom
Building
Room amenity
Other
Bedroom
Other
Outdoor view
Bar
Restaurant
Living room
Bedroom
Banquet hall
Banquet hall
Pool
Bathroom
Shop
Pool
Outdoor view
Bedroom
Building
Conference room
Banquet hall
Conference room
Conference room
Dining room
Banquet hall
Conference room
Dining room
Bathroom
Photos of The Condado Plaza
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Providing views of Condado Lagoon, The Condado Plaza Hilton is located near a range of restaurants and cafés, and treats guests to a private beach, a Jacuzzi and free wireless internet access in all areas. Popular amenities, such as an outdoor pool, a sauna and outdoor tennis courts, make for an enjoyable stay in San Juan.

There are a variety of facilities available to guests of the resort, such as an express check-in and check-out feature, a kids pool and water slides. The 24-hour reception provides services like car rentals and luggage storage, and parking is also available. The resort also features a well-equipped fitness centre.

The Condado Plaza Hilton offers 570 air conditioned rooms filled with all the essentials to ensure an enjoyable stay. A refrigerator, a mini bar and movies-on-demand can also be found in each.

The Condado Plaza Hilton provides a varied dining experience with Pikayo and Eternal Lounge. Places to dine at the resort include Café Caribe and Aqua Bar & Grill.

The Condado Plaza Hilton has easy access to Condado Lagoon. Guests will find lots to see and do in the surrounding area, with Castillo San Cristobal, Old San Juan and the Fort San Felipe del Morro a short car ride away.

Latest deals for The Condado Plaza

Wed 11/2
Thu 12/2
Queen room
No inclusions
2 queen beds
$319
nightly with fees
No inclusions
2 queen beds
$402
nightly with fees
No inclusions
bed type unknown
$414
nightly with fees
No inclusions
2 queen beds
$431
nightly with fees
Resort Room
No inclusions
1 king bed
$300
nightly with fees
No inclusions
1 king bed
$358
nightly with fees
No inclusions
1 king bed
$510
nightly with fees
No inclusions
1 king bed
$622
nightly with fees
Deluxe room
No inclusions
2 queen beds
$269
nightly with fees
No inclusions
1 king bed
$277
nightly with fees
No inclusions
1 king bed
$300
nightly with fees
No inclusions
bed type unknown
$338
nightly with fees
Standard Room
No inclusions
bed type unknown
$316
nightly with fees
No inclusions
bed type unknown
$326
nightly with fees
No inclusions
bed type unknown
$366
nightly with fees
No inclusions
bed type unknown
$389
nightly with fees
Double room
No inclusions
1 king bed
$382
nightly with fees
No inclusions
bed type unknown
$502
nightly with fees
No inclusions
2 double beds
$507
nightly with fees
No inclusions
1 king bed
$508
nightly with fees
King room
No inclusions
1 king bed
$262
nightly with fees
No inclusions
1 king bed
$327
nightly with fees
No inclusions
1 king bed
$331
nightly with fees
No inclusions
1 king bed
$332
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Condado Plaza

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle hire
  • Board games/puzzles
  • Game room
  • Scuba diving
  • Diving
  • Snorkelling
  • Shopping
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Safety deposit box
  • Entertainment staff
  • Meeting/Banquet facilities
  • Mini-market on site
  • Express check-out
  • 24-hour front desk

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Coffee shop
  • Vending machine (snacks)

Accessibility and suitability

  • Disabled access
  • Lift
  • Hypoallergenic
  • Accessible parking
  • Allergy-free room
  • No smoking
  • Toilet with grab rails

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Pool and spa

  • Saltwater pool
  • Pool bar
  • Hot tub
  • Outdoor pool
  • Sauna
  • Water slide

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony
  • Private beach
  • Garden

General

  • Family rooms
  • Sea view
  • Interconnected room(s) available
  • Telephone
  • Privacy curtain
  • Storage available

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' outdoor play equipment
  • Babysitting/child care services (surcharge)

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Trouser press

Media and entertainment

  • Radio
  • Cable or satellite TV
  • TV

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Fitness

  • Fitness centre
  • Tennis

Parking and transportation

  • Parking

Bathroom

  • Hairdryer

Bedroom

  • Alarm clock

Reviews of The Condado Plaza

6.9
Okay
1257 verified ratings
Wonderful
428
Very good
168
Good
147
Okay
114
Fair
113
Mediocre
78
Poor
209

Summary of reviews

Guests say
Guests appreciated the hotel's fantastic location and friendly staff, enjoying the beach and pool facilities. However, many reviews highlighted issues with cleanliness, maintenance, and the overall value for the price paid, indicating that the hotel is in need of repairs and updates.
AI-generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Room Size5 out of 10
Cleanliness2 out of 10
Value for Price1.5 out of 10
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All reviews

8.0
Very good
Kerone, Feb 2022
WiFi need to be improved. Unable to use the entire trip
2.0
Poor
Antonio, Jun 2021
Pros (+) Location. Near restaurants and attractions
Cons (-) The room. Hotel bars.
10
Wonderful
Anonymous, Apr 2021
Pros (+) Staff were so friendly, helpful and accommodating. Pool and tiny cove beach super convenient. Two restaurants open in hotel which is also convenient.
Cons (-) Rooms need updating but wouldn’t deter us from coming back!
6.5
Okay
Ambar, Sept 2020
Pros (+) Location is great. Beautiful beach right there. Rooms were clean.
Cons (-) Hotel is a little run down. Staff was not extremely engaged at check in and check out. WiFi didn’t work. TV screen was grainy. Smoke smell late at night.
9.1
Wonderful
Anonymous, May 2019
Pros (+) Nice location
Cons (-) Breakfast buffet isn’t a good selection for diamond members
5.4
Fair
Anonymous, Nov 2016
Pros (+) Beautiful hotel and amazing location with some great amenity options.
Cons (-) The staff was very poorly trained and had terrible customer service skills. In our stay we got completely ignored by a consierge, had to wait to check in an hour after the check in time, a stuffed ani...
Read more
4.5
Mediocre
Anonymous, Oct 2016
Pros (+) I liked the beach being right there
Cons (-) Wifi didn't work for a few hours tons of problems, when we told staff they said that they would call att, they said nothing was wrong with it, finally me fiddling with my phone, and almost a day later...
Read more

Location

999 Ashford Avenue, San Juan 00907

What's nearby

  • Condado Beach234 m
  • Fort San Jeronimo390 m
  • San Juan Bay Marina0.7 km
  • Parque del Tercer Milenio1.2 km
  • Luis Muñoz Rivera Park1.2 km
  • Museo de Arte Contemporaneo de Puerto Rico1.4 km
  • Centro Europa2.1 km
  • Parque Central de San Juan2.1 km
  • National Guard Museum2.3 km
  • The Capitol of Puerto Rico2.7 km
  • Ocean Park3.2 km
  • Castillo de San Cristobal3.2 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Condado Plaza

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Condado Plaza

  • Where is The Condado Plaza located?

    The Condado Plaza is located at 999 Ashford Avenue in Santurce, 2.9 km from the centre of San Juan. Condado Beach is the closest landmark to The Condado Plaza.

  • When is check-in time and check-out time at The Condado Plaza?

    Check-in time is 16:00 and check-out time is 11:00 at The Condado Plaza.

  • Does The Condado Plaza offer free Wi-Fi?

    Yes, The Condado Plaza offers free Wi-Fi.

  • How far is The Condado Plaza from the airport?

    The Condado Plaza is 1.7 km from San Juan Isla Grande. The Condado Plaza is 8.6 km from San Juan Luis Munoz Marin Intl.

  • Does The Condado Plaza have a pool?

    Yes, The Condado Plaza has a pool on-site.

  • How does KAYAK find such great The Condado Plaza hotel deals?

    KAYAK scours the web for all room deals available at The Condado Plaza in San Juan and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Condado Plaza and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Condado Plaza.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
6% cheaper
Hilton Garden Inn San Juan Condado
8.1 Excellent (375 reviews)0.05 kmSnorkelling, Outdoor pool, beachfront$447+
4-star hotel
Condado Ocean Club8.6 Excellent (372 reviews)0.45 kmAdults only, snorkelling, Outdoor pool$614+
3-star hotel
58% cheaper
Costa Bahia Hotel Paseo Caribe
7.1 Good (998 reviews)0.53 kmFitness centre, Free Wi-Fi, Coffee machine$201+
3-star hotel
68% cheaper
Condado Lagoon Hospitality
9 Excellent (1 review)0.54 kmOutdoor pool$153+

Cheapest

See cheapest stays in San Juan
3-star hotel
68% cheaper
Condado Lagoon Hospitality
9 Excellent (1 review)0.54 kmOutdoor pool$153+
3-star hotel
58% cheaper
Costa Bahia Hotel Paseo Caribe
7.1 Good (998 reviews)0.53 kmFitness centre, Free Wi-Fi, Coffee machine$201+
2-star hotel
48% cheaper
Olimpo Court by Otium
8 Excellent (42 reviews)0.66 kmWi-Fi, Tea/coffee maker, Free parking$249+
3-star hotel
39% cheaperHotel Miramar7.7 Good (1,190 reviews)0.62 kmSnorkelling, Fitness centre, Room service$291+

Most recommended

See most recommended stays in San Juan
3-star hotel
68% cheaper
Condado Lagoon Hospitality
9 Excellent (1 review)0.54 kmOutdoor pool$153+
4-star hotel
Don Rafa Boutique Hotel & Residences
8.8 Excellent (87 reviews)0.62 kmOutdoor pool, Fitness centre, Restaurant$526+
5-star hotel
Condado Vanderbilt Hotel8.7 Excellent (1,433 reviews)0.59 kmSnorkelling, Outdoor pool, beachfront$845+
4-star hotel
Condado Ocean Club8.6 Excellent (372 reviews)0.45 kmAdults only, snorkelling, Outdoor pool$614+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6.5
2.9 km
San Juan Isla Grande
1.7 km

Everything you need to know for your stay in San Juan