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Value for money
Distance to city centre
|San Juan Luis Munoz Marin Intl|
Distance to airport
|"Bed wonderful Room service excellent."||(in 3 reviews)|
|"Beautiful property, wonderful pool area."||(in 4 reviews)|
|"Staff were extremely friendly and helpful."||(in 13 reviews)|
|"This hotel ruined our vacation experience."||(in 10 reviews)|
|"Rooms old TV poor no cable."||(in 13 reviews)|
|"No bottled water in room."||(in 4 reviews)|
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Location is great. Beautiful beach right there. Rooms were clean.
Hotel is a little run down. Staff was not extremely engaged at check in and check out. WiFi didn’t work. TV screen was grainy. Smoke smell late at night.
Breakfast buffet isn’t a good selection for diamond members
Wouldn't stay here again
Beautiful hotel and amazing location with some great amenity options.
The staff was very poorly trained and had terrible customer service skills. In our stay we got completely ignored by a consierge, had to wait to check in an hour after the check in time, a stuffed animal taken from our room by house keeping never to be returned. To top it off the walls are painfully thin, and a group of 6 teenagers got checked in next to us. Loved the location but will stay elsewhere at my next visit.
I will stay at another beach front hotel than this
I liked the beach being right there
Wifi didn't work for a few hours tons of problems, when we told staff they said that they would call att, they said nothing was wrong with it, finally me fiddling with my phone, and almost a day later we got it to work. But the one thing that pissed me off, was the fact that they have hidden fees like a deposit of some kind that no one tells you before you go, which you if you pay that deposit with a debit card you're screwed because you have to wait 2 weeks to get it back. Everything is absolutely overpriced even the water. So what I did to frugal with my money was that i bought snacks and water so i wouldn't have to be $5 for a bottle of water. I could go on, but I didn't like it and will not stay here again
Remote didn't work. Exhaust fan in bathroom didn't work Room stains on counter and the floor that were not cleaned from previous guest. I checked in after 10 pm and was too tired to asked for a different room , then the remote didn't work, again too too tired to call but in the morning when the exhaust fan fan in bathroom did not work I, thought the view was not worth it.
Providing views of Condado Lagoon, The Condado Plaza Hilton is located near a range of restaurants and cafés, and treats guests to a private beach, an outdoor pool and free wireless internet access in all areas. It is also a short car trip from Old San Juan and Condado Lagoon.
This hip 4-star resort offers numerous premium amenities, including water slides and outdoor tennis courts. Guests can take advantage of the recreational facilities available, such as a sauna and bicycle rental.
The Condado Plaza Hilton offers 570 air conditioned rooms filled with all the essentials to ensure an enjoyable stay. A refrigerator, a mini bar and movies-on-demand can also be found in each.
The resort offers an on-site bar, where guests can enjoy a drink either indoors or on the outdoor terrace. There is also the added advantage of an on-site restaurant.
The Condado Plaza Hilton is surrounded by the area's popular sightseeing attractions, including Fortin de San Geronimo del Boqueron and San Juan Bay Marina, which are within walking distance. The helpful staff at the tour desk are available to organise tours and activities in San Juan.
based on 172 reviews
Value for money
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Most popular landmarks
- Condado Beach 238 m
- Museo de Arte de Puerto Rico 2.1 km
- Ocean Park 3.1 km
- Castillo de San Cristobal 3.3 km
- The Poet's Passage 3.7 km
- Viejo San Juan 3.8 km