The Condado Plaza Hilton

The Condado Plaza Hilton

999 Ashford Avenue, San Juan 00907, Puerto Rico
+1 787 721 1000

rate per night


based on 952 reviews

The Condado Plaza Hilton
Thu 30/3
Mon 3/4

About The Condado Plaza Hilton

  • Resort Room
    Enjoy the many amenities of the resort
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free

Providing views of Condado Lagoon, The Condado Plaza Hilton is located near a range of restaurants and cafés, and treats guests to a private beach, a Jacuzzi and free wireless internet access in all areas. Popular amenities, such as an outdoor pool, a sauna and outdoor tennis courts, make for an enjoyable stay in San Juan.

There are a variety of facilities available to guests of the resort, such as an express check-in and check-out feature, a kids pool and water slides. The 24-hour reception provides services like car rentals and luggage storage, and parking is also available. The resort also features a well-equipped fitness centre.

The Condado Plaza Hilton offers 570 air conditioned rooms filled with all the essentials to ensure an enjoyable stay. A refrigerator, a mini bar and movies-on-demand can also be found in each.

The Condado Plaza Hilton provides a varied dining experience with Pikayo and Eternal Lounge. Places to dine at the resort include Café Caribe and Aqua Bar & Grill.

The Condado Plaza Hilton has easy access to Condado Lagoon. Guests will find lots to see and do in the surrounding area, with Castillo San Cristobal, Old San Juan and the Fort San Felipe del Morro a short car ride away.

Photos of The Condado Plaza Hilton

Property safety measures

The Condado Plaza Hilton has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Latest deals for The Condado Plaza Hilton

Thu 30/3
Mon 3/4
Show deals with
Double rooms($394 - $1,033)
Double room
1 king bed

1 king bed



$394 totaltravelup
1 king bed

1 king bed



$421 totalTraveluro
1 king bed

1 king bed



$468 totalKAYAK
Resort rooms($386 - $778)
Resort Room
no bed type specified
no bed type specified


$386 totaltravelup
no bed type specified
no bed type specified


2 queen beds

2 queen beds



$433 totalSuperTravel
Deluxe rooms($73 - $727)
Deluxe room
2 queen beds

2 queen beds



$73 totalSuperTravel
1 king bed

1 king bed



$309 totaltravelup
1 king bed

1 king bed


King rooms($342 - $902)
King room
1 king bed

1 king bed



$342 totalExpedia
1 king bed

1 king bed


1 king bed

1 king bed



$404 totalSuperTravel
Standard rooms($347 - $698)
Standard Room
1 king bed

1 king bed



$347 totaltravelup
2 queen beds

2 queen beds



$387 totaltravelup
no bed type specified
no bed type specified


$389 totalPriceline
Queen rooms($344 - $1,048)
Queen room
2 queen beds

2 queen beds


2 queen beds

2 queen beds



$402 totalExpedia
2 queen beds

2 queen beds



Amenities at The Condado Plaza Hilton

  • Private beach
  • Water sport facilities (on site)
  • Snorkelling
  • Outdoor pool
  • Water slide
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Bicycle hire
  • Tennis

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Thermometers for guests provided by property
  • Safe

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Entertainment staff
  • Mini-market on site
  • Meeting/Banquet facilities
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box


  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Conditioner


  • Restaurant
  • Bar/Lounge
  • Coffee shop
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle hire
  • Board games/puzzles
  • Game room
  • Scuba diving
  • Diving
  • Snorkelling
  • Water sport facilities (on site)
  • Pool table


  • Hairdryer
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper


  • Family rooms
  • Lake view
  • Storage available
  • Sea view
  • Telephone
  • Tile/marble floor
  • City view

Pool and spa

  • Hot tub
  • Outdoor pool
  • Saltwater pool
  • Pool bar
  • Sauna
  • Water slide

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Roll-in shower
  • Disabled access
  • Lift
  • Allergy-free room

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • TV


  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Trouser press
  • Iron and ironing board

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' outdoor play equipment


  • Fax/photocopying
  • Laptop safe
  • Desk


  • Alarm clock
  • Wardrobe or closet


  • Fitness centre
  • Tennis

Parking and transportation

  • Parking

Reviews of The Condado Plaza Hilton

GoodBased on 952 verified guest reviews

Time of Year:
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Newest first
8.0 Very Good
WiFi need to be improved. Unable to use the entire trip
2.0 Poor
Pros:Location. Near restaurants and attractions
Cons:The room. Hotel bars.
10.0 Wonderful
Pros:Staff were so friendly, helpful and accommodating. Pool and tiny cove beach super convenient. Two restaurants open in hotel which is also convenient.
Cons:Rooms need updating but wouldn’t deter us from coming back!
6.5 Okay
Pros:Location is great. Beautiful beach right there. Rooms were clean.
Cons:Hotel is a little run down. Staff was not extremely engaged at check in and check out. WiFi didn’t work. TV screen was grainy. Smoke smell late at night.
9.1 Wonderful
Pros:Nice location
Cons:Breakfast buffet isn’t a good selection for diamond members
5.4 Fair
Pros:Beautiful hotel and amazing location with some great amenity options.
Cons:The staff was very poorly trained and had terrible customer service skills. In our stay we got completely ignored by a consierge, had to wait to check in an hour after the check in time, a stuffed animal taken from our room by house keeping never to be returned. To top it off the walls are painfully thin, and a group of 6 teenagers got checked in next to us. Loved the location but will stay elsewhere at my next visit.
4.5 Mediocre
Pros:I liked the beach being right there
Cons:Wifi didn't work for a few hours tons of problems, when we told staff they said that they would call att, they said nothing was wrong with it, finally me fiddling with my phone, and almost a day later we got it to work. But the one thing that pissed me off, was the fact that they have hidden fees like a deposit of some kind that no one tells you before you go, which you if you pay that deposit with a debit card you're screwed because you have to wait 2 weeks to get it back. Everything is absolutely overpriced even the water. So what I did to frugal with my money was that i bought snacks and water so i wouldn't have to be $5 for a bottle of water. I could go on, but I didn't like it and will not stay here again
7.4 Good
Cons:Remote didn't work. Exhaust fan in bathroom didn't work Room stains on counter and the floor that were not cleaned from previous guest. I checked in after 10 pm and was too tired to asked for a different room , then the remote didn't work, again too too tired to call but in the morning when the exhaust fan fan in bathroom did not work I, thought the view was not worth it.
10.0 Wonderful
Pros:Everything was so unbelievably great. The staff was awesome, the views were spectacular, the water sports were on point, proximity to the center of old san juan and condado center. extreme value for the money.
8.8 Very Good
Pros:The Condado Plaza is a great bargain to escape the Winter blues and the excessive snows of the northeast. The staff is pleasant and helpful. When we first arrived and checked in, the room we were assigned had a defective AC unit and it was a humid swamp. I went to the front desk and explained the problem and was immediately moved to another room with working AC. The front desk staff was polite and personal.
Cons:The hotel needs updating. It appears to have had a renovation in many of the public areas and the rooms. Those areas have a boutique hotel vibe, but the carpet in the hallways of the room floors need to be replaced.


999 Ashford Avenue, San Juan 00907

What's nearby

  • Condado Beach233 m
  • Museo de Arte de Puerto Rico2.1 km
  • Ocean Park3.2 km
  • Castillo de San Cristobal3.2 km
  • The Poet's Passage3.7 km
  • Viejo San Juan3.8 km
  • Capilla del Santo Cristo de la Salud3.9 km
  • Catedrál de San Juan Bautista3.9 km
  • Paseo de la Princesa3.9 km
  • San José Church4 km
  • La Fortaleza4 km
  • San Juan National Historic Site4.1 km



Check in anytime after 16:00, check out anytime before 12:00


Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Condado Plaza Hilton

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Value for money


Distance to city centre

2.9 km

Nearest airport

San Juan Isla Grande

Distance to airport

1.7 km