Book Payless hire cars in Kansas City

Reviews for Payless in Kansas City

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5.2

Incorrect infoPros:Staff was courteousCons:I chose Payless because on kayak it stated it was located in the airport and I paid more assuming I didn't have to take a shuttle off site. All car rentals were offsite so not worth paying more. I was disappointed that kayak didn't have updated info. Separate issue.... When returning the vehicle, they said I should go inside and wait in line for a receipt. This is the only car rental company that doesn't use a handheld device to print receipt for customer in the parking lot. Get with the times!!Reviewed 2 May 2016

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2.0

Pros:The poor woman who was working there was very sympathetic, and she clearly did not agree with her companies' policies.Cons:EVERYTHING! This was the WORST experience I've ever had with a car rental company! I rented this car for an out of state trip, and when I got to the airport, I was told that without an airline ticket, I could only take the car into four states with a 100 miles LIMIT per day! I was also told I needed to provide a utility bill, a pay stub, and pay a $500 deposit! What!??!?!?! Thank goodness for Avis who gave me a REAL rental car! Serves me right for trying to save a few dollars - it was NOT worth the hassle, and I will NEVER use Payless Rental Car again - EVER!Reviewed 16 Jun 2021

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2.0

Accepts reservations for times they know they arePros:They left the tv on when they left so I was entertained while trying to make other arrangementsCons:Made the reservation so that I could drive 60 miles from the airport to a funeral. My flight landed at 9:45pm and I had reserved for 10pm. Arrived at the rental location at 10:05 to find that they had completely closed at 10 and were nowhere to be found.Reviewed 11 Jan 2017

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9.6

Pros:Easy pick up and drop off. Decent upgrade rate.Reviewed 28 Oct 2016

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10.0

Pros:Perfect and easy rentalReviewed 19 Dec 2016

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8.0

Pros:ALL WAS GOODReviewed 9 Aug 2016

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7.6

Pros:Affordable, friendly sales reps who issued and received the car.Cons:The car could have been cleaner--the body could have been wiped down to remove dust and water spots.Reviewed 10 Oct 2016

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10.0

Great service, great price, great carPros:The service at the rental counter was very friendly, and the car was exactly as advertised. The car was very new (less than 3000 miles), and in perfect condition. The price was less than the other companies in the same rental car center at KCI.Cons:Nothing, it was a good experience all the way.Reviewed 17 Nov 2015

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9.2

Pros:Short wait time, efficient serviceCons:Instructions for returning the car were not clear (there was no attendant receiving returns when I arrived: do we leave the key in it or return it to the desk?) but this was answered quickly.Reviewed 17 Dec 2015

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6.0

Cons:Counter guy failed to return my license and credit card at pick up. I did not notice until later that evening, too late to take care of the problem until next day. Had to interrupt my plans to make return trek to airport to retrieve items. Different people working but no one seemed too concerned.Reviewed 10 Sep 2016

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6.4

Pros:Staff was easy to work withCons:I wanted to change the dates of my pickup but because I was getting it at a discounted price I couldn't change anything or get a refundReviewed 1 Jul 2020

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10.0

Pros:Staff was friendly. No line at pickup. Everything went smoothly and the process was easy.Cons:The car had manual crank windows and manual locks. I didn't even know cars that basic still existed.Reviewed 12 Apr 2021

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• What is the most popular car hire from Payless in Kansas City?

  Compact (Nissan Versa or similar) is the most frequently booked car hire type from Payless in Kansas City.

• How many car hire locations does Payless have in Kansas City?

  Payless has 1 car hire location in Kansas City. Take a look at our Payless hire location map to find the best car hires near you.

• Does Payless have a car hire location at the airport: Kansas City airport (MCI)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Kansas City airport (MCI)?

  Yes