Book Budget hire cars in Kansas City

Reviews for Budget in Kansas City

Recent reviews

Traveller rating

Excellent

4

Good

3

Okay

0

Mediocre

2

Poor

0

Find reviews that mention:

car was cleannext day

car availablecustomer service

get the carpick up and drop

returned the carcar was dirty

friendly staffnever rent

10.0

Pros:Staff was very friendly and quick in the renting process.Cons:NothingReviewed 23 May 2020

review from

2.0

NoneCons:Was a price I was willing to pay but wasn't able to since they wanted everything and my left testicle for me to take the car. I was using a debit card so I expected to pay a little extra that would be held until I returned the car...It was extra and some more! Then because I was using a debit card I needed to provide a zero balance utility bill as well as proof of insurance. They don't accept third party insurance that you purchase through Kayak or whoever you rent through. Then they called my insurance company, had they been closed or no one there, I wouldn't have been able to take the car until they could verify that it was accurate/up to date.Reviewed 29 Jul 2016

review from

2.0

Got a bad feelingCons:Kansas City airport is "different" from the rest of the Budget rental facilities. Maybe a communication error, but if you try to return the car to another location they don't give a receipt or anything. In fact they took ALL my paperwork and I don't have any records anymore (which is especial stressful since the car was damaged when picked it up and made note of it!). They said they will email me a receipt but I still haven't received one. I just keep checking my bank account hoping to see the 600% deposit get refunded.Reviewed 19 Sep 2017

review from

6.0

Cons:Our flight was delayed, the rental office was closed at the airport when we arrived at 1205am. No options but to wait there till 7am to get car. Spent $185 for a cab and hotel that wasn't in our travel plans or budget. No help or discount from budget rental!!!Reviewed 7 Apr 2021

review from

2.0

Pros:The counter was closed prior to the scheduled closing time. We were unable to pick up our rental under this reservation and had to check nearby counters that were still open to try to find an available rental. The entire fiasco ended up costing us more than double the original reservation. How will we receive compensation for the unacceptable incompetence?Cons:You could have remained open until your scheduled closing time or at least until our scheduled pickup. We called ahead once the plane was on the ground and no one ever picked up despite it being 15 minutes prior to our reservation.Reviewed 11 May 2021

review from

10.0

Pros:Staf on both ends were greatReviewed 24 May 2021

review from

2.0

Pros:The staff at the pick up location was friendly. But the staff at the drop off location was rude.Cons:I rented the car for only one day from Kansas City Airport to Cedar Rapids Airport on 8/30/2019. My rental was $97 and I also paid a pre-paid fee for gas of $35 making my total $133 in total. My account shows budget charged me $300 and an additional $11. Please I need my refund and this to be fixed.Reviewed 31 Aug 2019

review from

4.0

Mistake not AdmittedPros:Turn in of car was fine.Cons:I was given a key and a space number after check in and both were wrong. The car that fit the key was in a different space and was not what I had reserved. I had to return to the counter and the clerk refused to acknowledge any error and left me standing at the counter.I eventually walked outside again to find her and she had obtained a different car. I had to go back in and redo the paperwork. No apology was ever offered.Reviewed 3 May 2018

review from

6.8

Cons:We were overcharged for insurance but the people in St. Louis wouldn’t deal with the problem. Now we need to deal with KCReviewed 19 Jun 2019

review from

10.0

stranded in KCPros:Budget cane through with fast friendly service when we were trapped in KC during ATL recent shutdown. Thanks.Reviewed 20 Dec 2017

review from

2.0

Cons:Bad service!!!Reviewed 27 Feb 2016

review from

2.0

Line so long I went to AlamoCons:Huge line never moved.Reviewed 4 Nov 2015

review from

More

• 6.2 /10Enterprise Hire Cars at Kansas City
• 6.8 /10Avis Hire Cars at Kansas City
• 6.8 /10Payless Hire Cars at Kansas City
• 7.5 /10Dollar Hire Cars at Kansas City
• 6.9 /10Hertz Hire Cars at Kansas City
• 7.3 /10Thrifty Hire Cars at Kansas City
• 8.6 /10Alamo Hire Cars at Kansas City

• What is the most popular car hire from Budget in Kansas City?

  Mini (Fiat 500 or similar) is the most frequently booked car hire type from Budget in Kansas City.

• How many car hire locations does Budget have in Kansas City?

  Budget has 2 car hire locations in Kansas City. Take a look at our Budget hire location map to find the best car hires near you.

• Does Budget have a car hire location at the airport: Kansas City airport (MCI)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Kansas City airport (MCI)?

  Yes