Book Budget hire cars in Kansas City

Reviews for Budget in Kansas City

Recent reviews

Traveller rating

Wonderful

13

Very Good

4

Good

2

Okay

5

Fair

0

Mediocre

0

Poor

15

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car was cleannext day

car availablecustomer service

get the carpick up and drop

returned the carcar was dirty

friendly staffnever rent

2.0

Called emergency road side to assist. No one came and couldn’t get a hold of dispatch. Never received text confirming someone was coming after operator said to expect one. After 2 hours called highway patrol and they came to help. It was 10 degrees out. Made it home and never received anything from Budget. No text, no follow up, left for dead. Luckily I was able to use other resources but imagine if I didn’t…Reviewed 29 Dec 2022

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8.0

The vehicle itself was very clean. I just didn't like the van style.Reviewed 21 Nov 2022

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2.0

I was promised an economy car in writing from Budget for $186.00 including taxes. When I arrived, I was given a choice of either a 15 passenger van, or a large pickup truck! When I complained, the very rude lady at the desk said that’s all they have, and wanted to charge me over $400 for 2 days. I finally took the pickup, but at 73 years old, I had a hard time getting in an out of this huge truck. Horrible experience and service! NEVER AGAIN will I use Budget! I want a refund!Reviewed 19 Jun 2022

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2.0

Spent several hours on hold, sent several emails. Need received Final receiptReviewed 11 May 2022

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4.0

The lady at the desk repeatedly kept trying to force the insurance coverage on me and the car was filthy when I picked it up.Reviewed 28 Feb 2022

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8.0

Staff was friendly and helpful. Why in 2022 is it still such an arduous process to pick up a car. Need more grab and go options.Reviewed 20 Feb 2022

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4.0

There was a 40-minute wait at the check-in counter, even though no other car rental facilities had any line. Budget should do more to staff their office appropriately. There is a mask mandate at the airport, and yet two of the three Budget staffers (both men in their 20s) were not wearing masks, even when dealing with elderly customers. The car had trash under the seats, in the arm rest, and while it was generally clean enough, it had not been checked carefully. The car had 7/8 of a tank of gas upon pickup--it was not full as promised. I was not impressed with this rental experience.Reviewed 1 Feb 2022

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2.0

They were closed I got there at 11pm. and I had to go to a different auto rentalReviewed 18 Jan 2022

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10.0

Booked the car a very long time ago for covid reasons, budget honored the low rate a year later and I then upgraded the car for $15.00 a day to a full size SUV. Excellent service!Reviewed 18 Dec 2021

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3.9

The staff at checkin was very friendly and apologetic, but the first two cars that they assigned to me had dead batteries. I had to walk across the large parking lot several times to get a new vehicle.Reviewed 28 Sep 2021

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10.0

Budget thy give me what I won'tReviewed 18 Aug 2021

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1.9

The person at the counter was rude and I got then feeling that she was trying to find an excuse not to rent. When she said that they would put a $600 plus hold on a one day rental, I said no thanks, went to the competition (Herts) counter, rented a larger car for half the price and only a $200 hold.Reviewed 31 Jul 2021

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• What is the most popular car hire from Budget in Kansas City?

  Mini (Chrysler Pacifica or similar) is the most frequently booked car hire type from Budget in Kansas City.

• How many car hire locations does Budget have in Kansas City?

  Budget has 2 hire locations in Kansas City. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Kansas City Downtown airport (MKC)?

  No (according to our data)

• Does Budget offer shuttle or airport pick-up services from Kansas City Downtown airport (MKC)?

  No (according to our data)