Book Hertz hire cars in Kansas City

Reviews for Hertz in Kansas City

Recent reviews

Traveller rating

Wonderful

35

Very Good

19

Good

5

Okay

8

Fair

7

Mediocre

0

Poor

26

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car was cleanwrong location

pick up the carcustomer service

car availablecar was dirty

rented a carcredit card

pick up and dropgreat experience

friendly staffnever rent

location was closed

2.0

Charge me extra 23usd for hidden fee. And the cars outside was very dirtyReviewed 6 Oct 2022

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10.0

At pickup in Kansas city the Agent was awesome! She was professional, courteous, and extremely nice. When I dropped off in Chicago, there was no one in the office, so young lady just said to leave the keys in the suv and that was it. I wasn’t too sure if I was done or what but overall great experienceReviewed 9 Aug 2022

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10.0

NothingReviewed 23 Jun 2022

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10.0

It was easy assess and signed wellReviewed 20 Jun 2022

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10.0

nothing the staff were very great and service was very good would tell people to rent from they people and we will rent from them againReviewed 31 May 2022

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8.0

I reserved a fullsize car. All the regular fullsize cars we gone. The largest car I could find was a Buick Encore. I could barely fit my wife's transport chair.Reviewed 22 Apr 2022

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2.0

They took the reservation then when I got there they had no car to rent to me.Reviewed 10 Feb 2022

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2.0

I reserved a car. But, Hertz called me 20 minutes before I was scheduled to pick it up and said they did not have any cars available. So I never got the car, thankfully I called Avis and they were able to help me out.Reviewed 1 Feb 2022

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10.0

Had a great talk with Vinod checking out -- and the staff was most helpful when we returned it, and I'd left my wallet at the gas station...!Reviewed 25 Jan 2022

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2.0

Hertz did not even have the car, none were available even though we had a confirmed reservation through Kayak. Don’t rely on this reservation system!Reviewed 18 Jan 2022

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2.0

They did not have our car ready at the time it was reserved, and did not have an idea of when it would be ready. Therefore, we had to make alternate travel arrangements the same day, over the holidays, which was a huge issue.Reviewed 3 Jan 2022

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4.0

Customer service was poor. I was charged for pick-up and drop-off at 2 different locations even after she confirmed with me I was dropping off at the same location. I will now have to dispute it. She didn't explain that even after my initial payment of $201, that my card would be charged another $261 for some reason and when I called customer service the next day, the guy explained that it was a deposit that wouldn't be charged after I return the car. However, the extra charge remains for inter-city drop-off. And, the person at the desk pointed out and told us to select a car from the "right" but if there weren't any to go to the "left" and when we got outside, there weren't any cars in the Compact area at all! So we just got in one! I still don't know if we chose correctly or if I am to be charged again! Not a choice I want to make with no help after a long day of traveling. No explanation given for extra charges.Reviewed 12 Dec 2021

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• What is the most popular car hire from Hertz in Kansas City?

  Mini (Chrysler Pacifica or similar) is the most frequently booked car hire type from Hertz in Kansas City.

• How many car hire locations does Hertz have in Kansas City?

  Hertz has 2 hire locations in Kansas City. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Kansas City Downtown airport (MKC)?

  No (according to our data)

• Does Hertz offer shuttle or airport pick-up services from Kansas City Downtown airport (MKC)?

  No (according to our data)