Book Hertz hire cars in Kansas City

Reviews for Hertz in Kansas City

Recent reviews

Traveller rating

Wonderful

22

Very Good

9

Good

2

Okay

4

Fair

1

Mediocre

0

Poor

34

Find reviews that mention:

car was cleanlocation was closed

car availablepick up and drop

pick up the carwrong location

rented a carcar was dirty

friendly staffcustomer service

2.0

They tried to slip in an extra $80 charge for my car. When I asked them what it was for and attendant named Ashley made me wait for 30 minutes to speak to her supervisor. When I finally get to the supervisor all he did was make stupid dad jokes about how his day was going. He called me into his office, did not invite me to sit down, and spent 10 minutes determining that he has no idea what Ashley was doing. When I asked if this was of any concern— That his employees are just charging customers, large sums of money with no Justification, he just stared at me., And aggressive. Never go with her. Every couple years I Go with them because of a low price, and I get reminded why this is such a shitty company.Reviewed 23 Jul 2024

review from

8.0

Easy pick up and drop off. Staff were friendly and pleasant to deal with.Reviewed 8 Apr 2024

review from

4.0

The engine in my rental car needs service. The engine light came in and the engine stalled twice!! I couldn't get Sevastopol things done on my trip because I was afraid to drive the car and have it break down somewhere. I should get a discount for this!!Reviewed 4 Mar 2024

review from

2.0

Charge me extra 23usd for hidden fee. And the cars outside was very dirtyReviewed 6 Oct 2022

review from

2.0

They did not have our car ready at the time it was reserved, and did not have an idea of when it would be ready. Therefore, we had to make alternate travel arrangements the same day, over the holidays, which was a huge issue.Reviewed 3 Jan 2022

review from

4.0

Customer service was poor. I was charged for pick-up and drop-off at 2 different locations even after she confirmed with me I was dropping off at the same location. I will now have to dispute it. She didn't explain that even after my initial payment of $201, that my card would be charged another $261 for some reason and when I called customer service the next day, the guy explained that it was a deposit that wouldn't be charged after I return the car. However, the extra charge remains for inter-city drop-off. And, the person at the desk pointed out and told us to select a car from the "right" but if there weren't any to go to the "left" and when we got outside, there weren't any cars in the Compact area at all! So we just got in one! I still don't know if we chose correctly or if I am to be charged again! Not a choice I want to make with no help after a long day of traveling. No explanation given for extra charges.Reviewed 12 Dec 2021

review from

2.0

It was closed when I showed up. My kayak reservation time was after they closedReviewed 15 Nov 2021

review from

2.0

We gave 3 days of cancellation notice because of SW airlines having there pilot problems and they kept $50.00 instead of refusing our full amount. It’s a bad policy and provides a bad service. I will never use Hertz again.Reviewed 24 Oct 2021

review from

10.0

Contact Super Shuttle for your trip to/from airport to pick up vehicle. It's AWESOME! Also, if you don't rent your car from the airport, it's a whole lot less expensive. Like half as much!Reviewed 20 Oct 2021

review from

10.0

Pros:Easy in and outCons:Lower priceReviewed 11 Apr 2021

review from

10.0

Pros:easy to book and pick great priceReviewed 5 Apr 2021

review from

2.0

Pros:Rental car was not available at location. I feel this was a scam/fraud. I am not able to get my money back. You should penalize vendors who take advantage of changing rental car location. My dad was sick in the hospital and this made it worse.Cons:Full refund and penalizing Priceline for their fraudulent practices.Reviewed 18 Mar 2021

review from

More

• What is the most popular car hire from Hertz in Kansas City?

  Compact (Nissan Rogue or similar) is the most frequently booked car hire type from Hertz in Kansas City.

• How many car hire locations does Hertz have in Kansas City?

  Hertz has 3 hire locations in Kansas City. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Kansas City Downtown airport (MKC)?

  No (according to our data)

• Does Hertz offer shuttle or airport pick-up services from Kansas City Downtown airport (MKC)?

  No (according to our data)