Book Enterprise car hires in Kansas City

Pros: The vehicle was the right size for us

Cons: There was no where to put our luggage. It was a 15 passenger van and we asked for a 12 passenger van. The rows of seats were all the way to the back doors so there was no where to put our luggage. The attendant didn't know how anything worked. Also the van was filthy when we picked it up. It said it had been sanitized for Covid but it hadn't. The carpet hadn't been vacuumed, there were fries and chips on the floor and a cherry stem in one of the cup holders. And there were fingerprints everywhere on the inside of the windows.

Pros: RNothing- no cars available

Cons: Travelers are in a hurry, when we do a Phone SEARCH, MCI rental cars, we actually want to PICKUP at MIC airport. Travelers don't know what street address or zip code is at the downtown location. Then there's no way to call you, you were closed. I better NOT had been charged anything.

Pros: ease of drop-off

Cons: car was smoky

Pros: drop off was easy

Cons: the car was dirty, the pick up attendant was short with me, the car was on empty and I had to repeatedly ask him to wipe off spit luggies from the inside of the car, he was hot and in a hurry, very transactional not the proffessionalism I am used to with you guys or other rental companies