Book Enterprise hire cars in Kansas City

Reviews for Enterprise in Kansas City

Recent reviews

Traveller rating

Excellent

14

Good

8

Okay

5

Mediocre

11

Poor

0

Find reviews that mention:

car availablestaff was very helpful

get the carpick up and drop

car was greatgreat price

great servicegreat customer

airport locationcustomer service

10.0

Pros:The staff was incredible; friendly and cooperative (our flight was very late, the time was 11:45pm)Cons:The check-in and check-out went like "clockwork". I truly can not think of how it could have gone smoother.Reviewed 6 Jul 2021

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10.0

Pros:The pick up was super simple, the person at the counter was friendly and efficient. Vehicle was waiting for us and the guy in the lot was great. Very friendly helped answer questions about the area and gave us some recommendations. Drop was also simple, they were crazy busy and didn’t miss a beat.Cons:The only thing I can think of is letting people know they need 3 forms of ID.Reviewed 6 Jul 2021

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2.0

Pros:The price I secured online was not honored. I was charged full price and told they do not give discounts.Cons:They don’t honor any online discounts.Reviewed 1 Jul 2021

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2.0

Pros:They cancelled before my arrival with no help or suggestions for a suitable replacementCons:actually having a carReviewed 14 Jun 2021

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2.0

Pros:RNothing- no cars availableReviewed 1 Sep 2020

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2.0

Cons:Travelers are in a hurry, when we do a Phone SEARCH, MCI rental cars, we actually want to PICKUP at MIC airport. Travelers don't know what street address or zip code is at the downtown location. Then there's no way to call you, you were closed. I better NOT had been charged anything.Reviewed 11 Aug 2020

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7.6

Pros:The pickup process was very quick. Staff was friendly and helpful. Price was considerably less to pick up at the downtown location vs the airport- $200 less!Cons:The downtown location didn't have a way to return the rental to them late Saturday or Sunday. I had to pay extra to take it to the airport, less than 1-2 day rental, but still a drag.Reviewed 9 Aug 2020

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4.4

Pros:drop off was easyCons:the car was dirty, the pick up attendant was short with me, the car was on empty and I had to repeatedly ask him to wipe off spit luggies from the inside of the car, he was hot and in a hurry, very transactional not the proffessionalism I am used to with you guys or other rental companiesReviewed 7 Aug 2020

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2.0

Pros:Nothing! Terrible customer service!!Cons:They booked me a time after they close for the day so I couldn’t pick up my car. I called the next morning when they opened but they had given my car away the day before. They wouldn’t honor my booking. They charged me double. They would’t “pick us up” (their slogan). Very frustrating!!!Reviewed 15 Aug 2019

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9.2

Pros:Quick pickup and a free ride to our final destination after we dropped the car off!Cons:Car was cleaned hastily before we received it, was still pretty dirty.Reviewed 20 Jul 2019

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10.0

Pros:Staff was AMAZING! Quick, friendly service and not feeling rushed at allCons:Nothing! It was great, very accommodatingReviewed 14 May 2019

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8.0

Pros:Yes friendly staff and they accommodated meCons:Van was not cleaned and had a bad smell insideReviewed 1 Feb 2019

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• What is the most popular car hire from Enterprise in Kansas City?

  Standard (Chevrolet Volt or similar) is the most frequently booked car hire type from Enterprise in Kansas City.

• How many car hire locations does Enterprise have in Kansas City?

  Enterprise has 6 car hire locations in Kansas City. Take a look at our Enterprise hire location map to find the best car hires near you.

• Does Enterprise have a car hire location at the airport: Kansas City airport (MCI)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Kansas City airport (MCI)?

  Yes