Guest reviews
Overall rating
7.6
Good
Based on 2,311 reviews
Cleanliness
8.4
Comfort
8.2
Pick-up/Drop-off
7.7
Value for money
7.9
Pros
"Easy drop, very friendly staff."
(in 854 reviews)
"Friendly staff and super helpful."
(in 577 reviews)
"Friendly staff, easy pick up."
(in 577 reviews)
Cons
"The car smelled like marijuana"
(in 198 reviews)
"Didn't have the car I reserved."
(in 99 reviews)
"Awful customer service, blatantly rude"
(in 148 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
great service
easy drop
car was great
drop off the car
returned the car
friendly staff
great experience
airport location
car smelled
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2.0
Pros: Me cobraron 80.50 por la rentar de 24 horas de Kansas City mo a Dallas foth worth airport y al entregar el coche me quedo la cuenta en 140 por un carro súper pequeño sucio se me hace un robó
Cons: Sean honestos con sus costos y hablen con la verdad, no cobros ocultos
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10.0
Pros: Staff was very friendly!
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9.6
Cons: If I could have dropped off the vehicle at the airport that would have saved me money since I wouldn’t have had to take an Uber to the airport after I dropped off my rental. It was also inconvenient to drop off the rental, wait for an Uber, then pack all my bags BACK into the Uber when it arrived.
review from
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7.2
Pros: The staff was very friendly. I give them a thumbs up. The car they gave me was excellent.
Cons: Since they did not have the Ford Escape that I reserved, they gave me a Ford Edge but did not mention an upgrade fee. I'm a Preferred Avis renter and figured they are just giving me a better car. Anyhow when I return the vehicle, I get hit with the higher fee and gas charge.
review from
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6.4
Cons: Waited with a handful of other people for an hour at 1am to get our cars. Reservation system runs on DOS. Dot matrix printer kept jamming. Got charged the wrong rate. Fuel tank wasn't full on pickup. Exit attendant said he noted it. Got charged for fuel service anyway when I brought it back at same
review from
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8.4
Cons: Slightly dirty interior in the backseat, but nothing I had to worry about! Friendly, helpful staff, and was able to get a rental on a late notice!! Thank you!
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3.6
Pros: I liked the car and discount provided. The employee who assisted me was helpful and kind. She had a positive attitude.
Cons: I arrived at the rental plaza a bit before 11pm on a Friday night and left around 11:30. There were only two people working at Avis. The two ladies had to work the country and at times go and get the car for customers. When I arrived there were about 8 people in front of me, when I left 40.
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10.0
Very Efficient
Pros: I was in a hurry to drop off my car so that I could get to my flight at KCI. The drop off was so efficient that I could essentially get out of the car and walk straight to the airport shuttle. Very nice!
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10.0
Pros: The free up grade
Cons: Nothing
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10.0
Excellent experience
Pros: Great service and friendly staff.
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8.8
Good value and car,Biiling issue stunk
Pros: Good value and car,
Cons: Biiling issue stunk
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8.0
Pros: Friendliness of staff
Cons: Check in counter undermanned
review from
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10.0
Pros: Staff was very friendly!
review from
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9.6
Cons: If I could have dropped off the vehicle at the airport that would have saved me money since I wouldn’t have had to take an Uber to the airport after I dropped off my rental. It was also inconvenient to drop off the rental, wait for an Uber, then pack all my bags BACK into the Uber when it arrived.
review from
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10.0
Very Efficient
Pros: I was in a hurry to drop off my car so that I could get to my flight at KCI. The drop off was so efficient that I could essentially get out of the car and walk straight to the airport shuttle. Very nice!
review from
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10.0
Pros: The free up grade
Cons: Nothing
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10.0
Excellent experience
Pros: Great service and friendly staff.
review from
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8.8
Good value and car,Biiling issue stunk
Pros: Good value and car,
Cons: Biiling issue stunk
review from
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7.2
Pros: The staff was very friendly. I give them a thumbs up. The car they gave me was excellent.
Cons: Since they did not have the Ford Escape that I reserved, they gave me a Ford Edge but did not mention an upgrade fee. I'm a Preferred Avis renter and figured they are just giving me a better car. Anyhow when I return the vehicle, I get hit with the higher fee and gas charge.
review from
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8.4
Cons: Slightly dirty interior in the backseat, but nothing I had to worry about! Friendly, helpful staff, and was able to get a rental on a late notice!! Thank you!
review from
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8.0
Pros: Friendliness of staff
Cons: Check in counter undermanned
review from
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2.0
Pros: Me cobraron 80.50 por la rentar de 24 horas de Kansas City mo a Dallas foth worth airport y al entregar el coche me quedo la cuenta en 140 por un carro súper pequeño sucio se me hace un robó
Cons: Sean honestos con sus costos y hablen con la verdad, no cobros ocultos
review from
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6.4
Cons: Waited with a handful of other people for an hour at 1am to get our cars. Reservation system runs on DOS. Dot matrix printer kept jamming. Got charged the wrong rate. Fuel tank wasn't full on pickup. Exit attendant said he noted it. Got charged for fuel service anyway when I brought it back at same
review from
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3.6
Pros: I liked the car and discount provided. The employee who assisted me was helpful and kind. She had a positive attitude.
Cons: I arrived at the rental plaza a bit before 11pm on a Friday night and left around 11:30. There were only two people working at Avis. The two ladies had to work the country and at times go and get the car for customers. When I arrived there were about 8 people in front of me, when I left 40.
review from
Other suppliers in Kansas City scored
Where can I find Avis hire cars in Kansas City?
1 Nassau Circle, Avis car rentals
Address
1 Nassau CircleHours
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Phone
+1 816 464 6200FAQs about renting a car from Avis in Kansas City
What is the most popular car hire from Avis in Kansas City?
Economy (Chevrolet Spark or similar) is the most frequently booked car hire type from Avis in Kansas City.
How many car hire locations does Avis have in Kansas City?
Avis has 2 car hire locations in Kansas City. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Kansas City airport (MCI)?
Yes
Does Avis offer shuttle or airport pick-up services from Kansas City airport (MCI)?
Yes
