Book Payless hire cars in Cancún

Cancún, QR, Mexico
1 Jul — 8 Jul
Cancún, QR, Mexico
Thu 1/7
Noon
Thu 8/7
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Cancún

Overall rating3.7 MediocreBased on 47 reviews
Cleanliness
3.7
Comfort
3.7
Overall
3.7
Pick-up/Drop-off
3.7
Value for money
3.7

Recent reviews

Traveller rating
3
3
13
25
0
Find reviews that mention:
2.0
payless sucksPros:they cancelled the reservation at the last minute.Reviewed 3 Jan 2018
review fromkayak
8.0
Ask about the fine printPros:We got suckered by the cheapo prices that then require you to pay insurance, however the Payless folks were accommodating and helpful. We used two different vehicles through them and were pleased with both.Reviewed 26 Sep 2016
review fromkayak
4.4
Payless is a scamCons:This was advertised on Kayak as being $183 for a week's rental. But the actual cost when I went to the payless agency was $615 for the week. They have all this mandatory insurance to buy which is not listed here. And they wanted an $8.000 security deposit! Stay away!Reviewed 9 Jan 2017
review fromkayak
4.4
Cons:They jacked up the price once I got there from $40 to $320 I had to go to another companyReviewed 10 Aug 2016
review fromkayak
2.0
Pros:Nothing, everything was a lieCons:Saying the trueReviewed 3 Jan 2020
review fromkayak
2.0
Biggest bait and switch ever!!!!!!Cons:Be very careful on how you rent a vehicle.Reviewed 31 Mar 2016
review fromkayak
10.0
Pros:Everything was easy from beginning to endReviewed 10 Apr 2018
review fromkayak
2.0
They are a classic bate and switch company. Do notCons:They charged me $750 for a 7 day rental advertised as $13 a day.Reviewed 7 Jul 2016
review fromkayak
6.4
they refuase to help with a flat tireCons:bad bad costumer service, they try selling you a time shering visit! they will not let you go till you agree to do it! we had a flat tire refuse to helpReviewed 25 Aug 2016
review fromkayak
2.0
HorriblePros:NothingCons:Tried to force us to buy insurance at $40 a day so we walked out.Reviewed 3 May 2018
review fromkayak
7.2
Pros:Good value for the money. Some extra insurance fees which I honestly expected to be hit with at pick up. Not too much or I would have had an issue with it.Cons:Car interior could have been cleaned better. Vehicle also showing a lot of wear and age. Slow check in process for the vehicle rental counter.Reviewed 5 Nov 2016
review fromkayak
3.2
Should change their name to PAYmore Worst Scam Ever.Pros:The check in/out process was relatively fast. The employees were all niceCons:When I made this reservation for a min van I knew there were going to be extra fees for the insurance but it was not possible to see how high they would be. To make it short my $156 reservation turned out to be $540 after taking the package the person at the counter reccomended. The guy actually reduced the rate he originaly presented of $580 if I paid $520 in the credit card and $20 in cash for som e processing. I agreed to this price and noticed their exchange rate from USD to pesos to be $21.5. Having just arrived in Mexico I wasn't sure what the exchange rate was. I mentioned it seemed high but they assured me it was the average. This turned out to be a ridiculous lie as I found out throughout my stay the highest exchange rate I ever saw was $18. My credit card voucher was made for 11,1180 pesos. Once this transaction was made visible online I saw the bank had exchange this number to $615 USD using the exchange rate of 18.17. As soon as I noticed this I called the people at the office ion Cancun and after talking on the phone with several employees that were very nice but couldn't give me a straight answer I was able to talk to the manager. I expressed my disatisfaction with the unrealistic exchange rate they had posted of 21.50. I knew he didn't have any control over this but I told him I wanted him to cancel my credit card charge and I would pay $520 in cash (remember I had already given $20 in cash). I told him he could then take the $520 USD and try to find someone who would habe an exchange rate of 21.50 per USD. He told me they couldn't accept USD in cash and if I wanted to pay cash it would have to be in pesos, which would be taken at their ridiculous exchange rate of 21.50. If that was truly the case why had they accepted the $20 in cash I paid when I signed up? No matter how I would pay for this transaction it would never be the $540 deal I agreed when I signed up when I picked up the car. I asked him what were my options. He was veery polite but said that unfiortunately there wasn't anything he could do about that and the best I could do with be to complain durectly to Payless Corporate Offices. He went on to mention that a lot of people complain about them and get some money back. Bottom line is they know this is a scam and they continue ripping people off. Not sure if this has ever been reviewed by their corporate offices but I have a lot of clients traveling to this area of Mexico and I will go out of my way to make sure they stay clear of these thieves!!! If al this wasn't bad enough they said they didn't have a mini van I had requested so they would give me a Suburban. I understand this might be a desirable option for some people as it is a bigger car but I didn't want to pay the extra gas a Suburban uses. The Suburban we received had a foul smell, all the seats were stained, the door handle was broken, had a hard time turning on each time. Horrible conditions for a rental car.Reviewed 16 Jun 2017
review fromkayak

Where can I find Payless hire cars in Cancún?

Carratera Cancun Chetumal Km22, Payless car hires

Address

Carratera Cancun Chetumal Km22

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+52 998 886 0252

Address

Av. Sayil Mza 1 Lt 1-7 4a

Hours

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00

Phone

+52 998 848 0000

Address

Blvd Kukulcan Km 8.5

Hours

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00

Phone

+52 998 891 5565

Address

Blvd Kukulcan Km 15.6 Local 8

Hours

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00

Phone

+52 998 840 6965

Address

Blvd Kukulcan Lt 9 Km 9

Hours

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00

Address

Av Yaxchilan #160 Colonia Cntr

Hours

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00

Address

Paseo Kukulcan Km 10.5

Hours

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00

Phone

+52 998 246 1350

Address

Blvd Kukulkan Km17 Mza53

Hours

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00

Phone

+52 998 884 4549

Good to know

Most popular location

Carratera Cancun Chetumal Km22

Most popular car type

Economy

Top tips for hiring a car from Payless in Cancún

  • Intermediate car hires from Payless in Cancún are around 96% cheaper than other car types, on average

FAQs about hiring a car from Payless in Cancún

  • Economy (Kia Rio Hatchback or similar) is the most frequently booked car hire type from Payless in Cancún.

  • Payless has 8 car hire locations in Cancún. Take a look at our Payless hire location map to find the best car hires near you.

  • Yes

  • Yes