Book Dollar hire cars in Cancún

Cancún, QR, Mexico
24 Jun — 1 Jul
Cancún, QR, Mexico
Thu 24/6
Noon
Thu 1/7
Noon
Driver's age:

Pros

" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" was friendly and helpful"(in 389 reviews)

Cons

"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"The conditions were terrible."(in 2963 reviews)

Reviews for Dollar in Cancún

Overall rating4.5 OkayBased on 95 reviews
Cleanliness
5.8
Comfort
5.2
Overall
4.1
Pick-up/Drop-off
4.0
Value for money
3.8

Recent reviews

Traveller rating
11
18
21
42
0
Find reviews that mention:
4.0
Pros:The whole process is convoluted. What we see online has nothing to do with actually renting a car. I basically got a "reservation" to be able to rent whatever car I wanted at whatever price Dollar/Hertz decided they wanted to offer at the counter.Cons:EverythingReviewed 2 Mar 2021
review frommomondo-kyk-wl
3.2
Cons:Carros deteriorados, mala atencion ala entrega de los vehiculos , solo una persona , lentos casi pierdo mi vuelo por el tiempo de entrega, y al igual que yo muchos otros, el mismo personal refiere que han solicitado a la gerencia mas personas al momento de recibir los vehículos y lo han negado, te ofrecen carros en la pagina y al momento de entrega , te dan un carro todo golpeados y rayados y aparte quieren cobrarte otros rayones que supuestamente son nuevos, en realidad son tantos detalles que tienen los carros que no sabes cual es cual ,y esto no me paso solo a mi, habiamos 5 personas entregando carros y a 3 de los 5 nos querian cobrar !!! Sin contar que ponen un precioen la pagina de kayak y haces el pago de la reserva y cuando llegas te salen que falta esto y lo otro. Rente confiado ya que e rentado en muchas ocasiones con Dollar pero en CANCUN es operado por otra compañia que se llama EUROCAR y al llegar al aeropuerto lo primero que te encuentras que Dollar no esta y despues de un buen tiempo y preguntar te dicen que Eurocar es quien opera Dollar. En realidad estoy super desecionado del servio que recibiReviewed 4 Jul 2017
review fromkayak
7.6
Pros:Calidad del autoCons:El servicio de transporte al terminal, es malo lo llevan al terminal incorrecto por el vehiculo. Le falta a la agencia capacitacion a sus empleados acerca de los cambios en la terminal de salida.Reviewed 24 Jan 2018
review fromkayak
2.0
Pros:Nothing, bad service. They tell lies and do not comply with reservations and pricesCons:first of all they should comply with what they offerReviewed 6 Jan 2020
review fromkayak
2.0
Hard NoPros:Did not rent, was not informed of $2000 deposit.Cons:Over $2,000 deposit for a $5 rental. Went with Hertz.Reviewed 1 Jul 2017
review fromkayak
2.0
EstafaPros:No me gustó nadaCons:Reserve por Kayak un precio de 7,50 al llegar al counter la tarifa con sus impuestos ascendían a un TOTAL de Usd 400 aproximadamente y si no tomas sus seguros quieren una garantía por Usd 2500. Nunca más usaré esa tentadora les recomiendo FOX es a lado y tiene muy buenas tarifas.Reviewed 14 Mar 2017
review fromkayak
4.4
Do NOT rent here! They are scammers.Pros:Shuttle from and to terminal.Cons:Upon our arrival they told us we have to purchase insurance ($59 per day full coverage). It was a total surprise to us!!! When we dropped off the car we were charged even more: airport fees and something else... Overall we spent $447 for 4 days and 2 hours for a crappy old Nissan Maxima.... This is not acceptable at all. This company is just fulling the customers. I've been renting cars from various companies and in different countries so I have an idea how it supposed to look like. I would NOT recommend this company to anyone.Reviewed 15 Jun 2016
review fromkayak
2.0
Bad servicePros:You pay 8 times moreCons:FloridaReviewed 7 Feb 2017
review fromkayak
5.2
Don't rent with DollarPros:NIce vehicleCons:I reserved the vehicle for a total of $68, but when picking it up, was required to buy insurance at a rate of $400 (the insurance cost would have been considerably higher but being a AAA member lowered it to $400). That calculates out to an annual insurance rate of over $20,000. I've rented with other companies in Mexico and the rate is MUCH lower. When I asked for directions to our hotel, they sent me to talk to a lady selling time shares or tours or something - if you buy what she's selling, the cost of the rental is half. Ridiculous. She wasn't pushy and did give me good directions. Bottom line - don't rent with Dollar in Mexico.Reviewed 17 Feb 2017
review fromkayak
2.0
There wasn't anyone at kioskPros:Ended up loosing our money and booking elsewhereCons:Ended up loosing our money and booking elsewhereReviewed 6 Mar 2018
review fromkayak
9.6
ExcellentPros:PerfectReviewed 7 Apr 2017
review fromkayak
8.0
Cons:it takes to long to get through the paperwork and drive away 40 minutesReviewed 4 Apr 2017
review fromkayak

Where can I find Dollar hire cars in Cancún?

Carretera Cancun-Chetumal Km 22, Dollar car hires

Address

Carretera Cancun-Chetumal Km 22

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+52 800 365 1111

Address

Blvd Kukulkan Km 8.5 Mza 49

Hours

Monday08:00 - 14:00
16:00 - 18:00
Tuesday08:00 - 14:00
16:00 - 18:00
Wednesday08:00 - 14:00
16:00 - 18:00
Thursday08:00 - 14:00
16:00 - 18:00
Friday08:00 - 14:00
16:00 - 18:00
Saturday08:00 - 14:00
16:00 - 18:00
Sunday08:00 - 14:00
16:00 - 18:00

Phone

+52 998 883 0615

Address

Blvd Kukulkan Mza 43 Lote 40

Hours

Monday08:00 - 14:00
16:00 - 18:00
Tuesday08:00 - 14:00
16:00 - 18:00
Wednesday08:00 - 14:00
16:00 - 18:00
Thursday08:00 - 14:00
16:00 - 18:00
Friday08:00 - 14:00
16:00 - 18:00
Saturday08:00 - 14:00
16:00 - 18:00
Sunday08:00 - 14:00
16:00 - 18:00

Phone

+52 998 881 3600

Good to know

Most popular location

Carretera Cancun-Chetumal Km 22

Most popular car type

Economy

Top tips for hiring a car from Dollar in Cancún

  • Intermediate car hires from Dollar in Cancún are around 96% cheaper than other car types, on average

FAQs about hiring a car from Dollar in Cancún

  • Economy (Kia Rio Hatchback or similar) is the most frequently booked car hire type from Dollar in Cancún.

  • Dollar has 3 car hire locations in Cancún. Take a look at our Dollar hire location map to find the best car hires near you.

  • Yes

  • Yes