Book Dollar hire cars in Cancún

Cancún, QR, Mexico
7 Oct — 14 Oct
Same drop-off
Cancún, QR, Mexico
Fri 7/10
Noon
Fri 14/10
Noon
Driver's age:

Pros

" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" and accomodating."(in 1049 reviews)

Cons

"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"I'll your services!"(in 256 reviews)

Reviews for Dollar in Cancún

Overall rating4.6 OkayBased on 55 reviews
Cleanliness
5.8
Comfort
5.0
Overall
4.3
Pick-up/Drop-off
4.4
Value for money
4.2

Recent reviews

Traveller rating
3
10
8
19
1
Find reviews that mention:
2.0
It felt like they scammed me with a rental that went from $124CAD to $376. I only included liability insurance and 2 carseats for 2 days what I was quoted ahead of time by Dollar, $238 plus $60 total for the seats. But they don't tell you on the website that there is a 29.5% fees added to that(I assumed maybe 10%), the car seats were out of date, and we never got the car we wanted. We got a beat up Suzuki instead of a Jeep. The problem is after a long flight with 2 small kids and a 2 hr line up at the rental, you'll sign anything to get going.Reviewed 22 Mar 2022
review fromkayak
2.0
The price shown when I made the reservation wasn't the one I had once I got there. They charged me a "mandatory" insurance although I already had one with my credit card. It doubled the original price. I won't come back anymore, really poor experience. Also, it was impossible to find the counter, there was no one there at first. Hopefully a lady helped me and said that Hertz and Dollar are basically the same.Reviewed 13 Jan 2022
review fromkayak
2.0
Price quotes was3x due to full coverage lawReviewed 9 Jan 2022
review fromkayak
5.9
Honestly, I didn't know renting an SUV would cost about 1200 upfront 400 would come back to me but I didn't account for that cost so we went with the full-size car for 500 with 150 coming back all this to say read your rental agreement it doesn't say anything about insurance which feels like a rip-off but you must have it so when your planning just account for this charge to be $90/$75/$55Reviewed 5 Oct 2021
review fromkayak
1.9
Be careful with renting from Dollar/Hertz, they tried to charge me for unnecessary fees, taxes and insurance, the price doubled from the reserved agreed up amount. At that point it was cheaper to get taxis so we walked away.Reviewed 18 Aug 2021
review fromkayak
2.0
Cons:I got different car than I requested. It was twice the price as it has been told on the internet. Never again!Reviewed 10 May 2021
review fromkayak
3.2
Cons:Cambiaron las condiciones de renta ,el costo del seguro sobrepasaba el alquiler en otras empresas de renta car. Las ofertas de la página no sirvieron para la renta al final tengamos con la empresa directamente. No aparecio nunca la oficina que decía la página de kayakReviewed 19 Mar 2020
review fromkayak
2.0
Pros:Nothing, bad service. They tell lies and do not comply with reservations and pricesCons:first of all they should comply with what they offerReviewed 6 Jan 2020
review fromkayak
2.0
Terrible gave my car awayCons:Avoid!!!Reviewed 5 Jan 2019
review fromkayak
5.6
Holy Insurance Batman!Pros:Dollar rental was a good value. I liked having unlimited miles for our roadtrip.Cons:I was surprised that insurance cost almost double what I paid for the rental. It'd be nice to know the insurance prices upfront. Huge sticker shock since my personal insurance wouldn't cover a rental outside the US. In Cancun our flight arrived late at night. I knew arriving late at night might be problematic, but Dollar had reassured me that someone would be available to help us and that they'd shuttle us from the terminal to our vehicle. Well, it was 12:30AM and I couldn't find anyone at or near the terminal to shuttle us. I called 6 times, over 30 minutes, to the number provided and it would just ring endlessly. We finally had to pay for a taxi to take us to the Dollar location about 1/2 mile from the terminal. Finally I was able to talk to someone and drive away with a vehicle at 1:30AM.Reviewed 27 Dec 2018
review fromkayak
9.6
Convenient location right by the airport terminalPros:All employees were polite and friendly and spoke emough English to explain our various options for the required Mexican car insurance. The car was clean and available more ot less immediately when we got through the check-in process. No shuttle bus required as the business is just a 1-minute walk across the street grom the airport terminal building. The prices were the lowest we found.Cons:Checkout paperwork took a lot longer than you can believe even though nobody was in line ahead of us, so allow yourself extra time to make it to your flight.Reviewed 18 Jul 2017
review fromkayak
2.0
Hard NoPros:Did not rent, was not informed of $2000 deposit.Cons:Over $2,000 deposit for a $5 rental. Went with Hertz.Reviewed 1 Jul 2017
review fromkayak

Where can I find Dollar hire cars in Cancún?

Carretera Cancun-Chetumal Km 22, Dollar car hires

Address

Carretera Cancun-Chetumal Km 22

Hours

Friday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Sunday00:00 - 23:59
Saturday00:00 - 23:59
Monday00:00 - 23:59

Phone

+52 800 365 1111

Address

Av Leyes De Reforma

Hours

Friday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Sunday07:00 - 22:00
Saturday07:00 - 22:00
Monday07:00 - 22:00

Phone

+52 800 365 1111

Address

Av.xcaret Lt2 Mz2 Smz 21

Hours

Friday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Sunday07:00 - 22:00
Saturday07:00 - 22:00
Monday07:00 - 22:00

Phone

+52 800 365 1111

Address

Blvd Kukulkan Km 12

Hours

Friday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Sunday09:00 - 18:00
Saturday09:00 - 18:00
Monday09:00 - 18:00

Phone

+52 800 365 1111

Address

Avenue Yaxchilan#27

Hours

Friday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Sunday09:00 - 18:00
Saturday09:00 - 18:00
Monday09:00 - 18:00

Phone

+52 800 365 1111

Address

Blvd.kukulcan Km 8.5 Zona

Hours

Friday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Sunday07:00 - 22:00
Saturday07:00 - 22:00
Monday07:00 - 22:00

Phone

+52 800 365 1111

Address

Blvd Kukulkan Mza 43 Lote 40

Hours

Friday16:00 - 18:0008:00 - 14:00
Tuesday08:00 - 14:0016:00 - 18:00
Wednesday08:00 - 14:0016:00 - 18:00
Thursday16:00 - 18:0008:00 - 14:00
Sunday08:00 - 14:0016:00 - 18:00
Saturday16:00 - 18:0008:00 - 14:00
Monday08:00 - 14:0016:00 - 18:00

Phone

+52 998 881 3600

Good to know

Most popular location

Carretera Cancun-Chetumal Km 22

FAQs about hiring a car from Dollar in Cancún