Book Europcar hire cars in Cancún

Reviews for Europcar in Cancún

Recent reviews

Traveller rating

Wonderful

2

Very Good

0

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

50

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2.0

Really Bad experience, Scamming techniques, Extortion. Save yourself the trouble and go with Hertz.Reviewed 4 Apr 2023

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2.0

An absolute rip off. Prices are not accurate. Salesmen try to force you into expensive insurance (over $100 per day) and after going back and forth for an hour they said, ok but you have to put a $13,000 hold on your card to rent. Ended up just leaving without the car. Would NEVER use this company in the future and would recommend my friends and coworkers steer clear of this absolute joke of a company. Stick with reputable car rental services like Enterprise, Avis or Hertz.Reviewed 17 Mar 2023

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2.0

The worst car rental experience of my life. I have rented cars in Mexico before, and this was by far the most miserable pickup experience. I'd rather travel on a donkey than rent from Europcar again. They are thieves trying to take advantage of tourists by upselling useless insurance products. They should all be in jail.Reviewed 17 Mar 2023

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2.0

Mal servicio…. Ni renten allí te roban el dinero y te intentan vender seguro de ellos así tu tengas comprado cualquier otro seguro con la aplicación. Con que la compres…. Son estafadoresReviewed 9 Mar 2023

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2.0

Europcar is very challenging to deal with. They try to add many insurances and it is hard to know what is actually included.Reviewed 6 Mar 2023

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2.0

Pick up and drop off we’re both stressful. They seemed to be very understaffed. They also tried to trick us into buying their insurance even though everything I read said it wasn’t legal and that if we had coverage elsewhere that would work. At drop off there was no one to help us and a long line of people waiting to return their cars.Reviewed 23 Feb 2023

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2.0

Thieves. You should not be allowing them on your site. I knew a car rental wouldn’t be $15 like your advertisement but the dealer said it was about $100/day. Rushed me to sign off on “just a basic agreement “. Said gas was included (didn’t want that, too late) and I could return it empty. Reading contract for return, it said gas would be charged if I didn’t fill it up (I had to) and the price became $1,500+ for 9 days. Thieves! Thieves! Thieves!Reviewed 23 Feb 2023

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2.0

This was one of the worst car rental places I’ve ever been to. Be aware that Mexican law requires you to have personal liability insurance. This is why the rental rates themselves appear so low but then when you arrive you are forced to take out an expensive insurance policy. In our case a five day rental was $60 but the insurance was over $300. Even though we have car insurance provided by our credit card, this was limited to CDW so we were forced to buy the rental Companies insurance policy. While this is not unique to Europcar the attitude of the staff was not friendly. Everyone in the agency was fighting the same fight. The return process can also be very slow. In our case there were not enough staff processing car returns so it took over 30 mins.Reviewed 21 Feb 2023

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2.0

Nothing this company I will never use it, they over charge to much insuranceReviewed 19 Feb 2023

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4.0

The rental car process was generally fine. The problem was I purchased insurance coverage through kayak and then on arrival the rental car place stated that the insurance was invalid. This was a major issue given I was travelling on a budget. Instead of $130 I ended up having to spend $670 just for insurance, and that difference was over half of my total spending budget. Additionally, the staff at the rental car place were very difficult to communicate with given the language barrier.Reviewed 15 Feb 2023

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2.0

We 100% got scammed and so did everyone that was in the room with us (overhearing their conversations with staff). At pick-up, I was told I needed to pay $600 for the week for insurance. This was not stated when booking and it’s an outrageous amount of money for 5 days. We got it down to $260. When dropping off, there were multiple discrepancies between the emailed photos of the car and what the rental place had on their screen. We were not given a full tank of gas or a spare tire when we picked up the car, but it “showed we did” in the pictures the staff member had on her computer. We had to pay an extra $300 for the spare tire that apparently went missing. Which is more than any tire would ever cost. I would NEVER use this company again. They’re scamming people left and right.Reviewed 12 Feb 2023

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2.0

Hidden costs on the insuranceReviewed 5 Feb 2023

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• How much does it cost to hire a car from Europcar in Cancún?

  On average a car hire from Europcar in Cancún costs $11 per day.

• What is the most popular car hire from Europcar in Cancún?

  Economy (Class Economy Car or similar) is the most frequently booked car hire type from Europcar in Cancún.

• How many car hire locations does Europcar have in Cancún?

  Europcar has 13 hire locations in Cancún. Take a look at our Europcar hire location map to find the best car hire near you.

• Does Europcar have a car hire location at the airport: Cancun airport (CUN)?

  Yes

• Does Europcar offer shuttle or airport pick-up services from Cancun airport (CUN)?

  Yes