Book National hire cars in Cancún

Reviews for National in Cancún

Recent reviews

Traveller rating

Wonderful

1

Very Good

1

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

6

2.0

Car was dented and dated. Back window was broken and engine made knocking sound when idling. They required a $5,000 USD deposit - which is unusual. Other car companies in the area require a MUCH lower deposit. The whole interaction/exchange felt like a scam.Reviewed 8 Jun 2023

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2.0

They sold the car before we got there, so the reservation was pointless. The customs took 1.5 hours which they claimed caused them to believe we didn't want the car. We had to walk the line and pay twice as much for a car.Reviewed 27 Mar 2022

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6.0

Convenient and decent price (though not cheap) from a reputable brand. People at site are helpful. Oscar was good. Word of caution: check your vehicle VERY carefully for damage before accepting the car and take pictures. They may claim you damaged the car and try to withhold your deposit if they think you damaged the car.Reviewed 3 Jan 2022

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3.9

price indicated by kayak/national 1290,87€ is completely wrong / misleading as it does not include the minimum MANDATORY insurance !!! (+/- 400€, only covering third party responsibility !!!) in total I paid 1795€ (+40%) without any proper insurance. for a "full" insurance, they requested another +/- 850€ that I was not willing to pay This is "organized theft" as when your are at the National rental office, 10 minutes in shuttle away from the Cancun Airport, you have no choice anymore... I fully understand that options are not included in the price quoted online but not the mandatory insurance. I will use other providers in the future.Reviewed 14 Aug 2021

review from

1.9

They cancelled 2 days before i was to arrive..... thus making my new reservation a lot more money (last minute).Reviewed 8 Aug 2021

review from

2.0

Cons:I need to speak with an Spanish agent..Reviewed 27 Jun 2021

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10.0

Pros:Friendly staff, we had issues with our credit card and they were so patient, gave us water, even gave is a ride to me and my son to get some tacos! The information and communication was great, I would recommend this company at Cancuns airport for sure.Reviewed 18 Jun 2021

review from

2.0

Pros:Nothing. Never got to rent the car.Cons:No one at the airport was able to help us get to national. Ended up talking to a Hertz representative and get a better price.Reviewed 6 Jun 2021

review from

8.0

Pros:Staff service was great. Rental and dropoff was easy.Cons:Cars are a little worn out and need some cleaning.Reviewed 1 Jun 2021

review from

4.0

Pros:The staff was amazing. It was very easy to pick up and drop offCons:I was quoted 22 dollars a day. I ended up paying more than double that. I didn’t even pay for the insurance and I still payed more than double. It would be nice if the quote told you about fees instead of misleading you to think you’re getting a great deal.Reviewed 31 May 2021

review from

2.0

Horrible experienceCons:Our flight was delayed and they cancelled our reservation. Agent at the counter offered an alternative with another company (something nded like something under the table) for five times the cost of my original reservation. In the end we were left without a car.Reviewed 1 Jan 2018

review from

10.0

Perfect and easyPros:Even though I reluctantly paid for the extra insurance despite having coverage through the credit card, the whole experience was easy and pleasant and I can't really complain. Everyone we dealt with was exceptional.Reviewed 30 Aug 2017

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• What is the most popular car hire from National in Cancún?

  Economy (Class Economy Car or similar) is the most frequently booked car hire type from National in Cancún.

• How many car hire locations does National have in Cancún?

  National has 6 hire locations in Cancún. Take a look at our National hire location map to find the best car hire near you.

• Does National have a car hire location at the airport: Cancun airport (CUN)?

  Yes

• Does National offer shuttle or airport pick-up services from Cancun airport (CUN)?

  Yes