Book Payless hire cars in Austin

Reviews for Payless in Austin

Recent reviews

Traveller rating

Wonderful

4

Very Good

4

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

19

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friendly staffsaid they would

10.0

Aiden was great helping me get into my rental. Friendly, knowledgeable, and suggested great places to eat.Reviewed 18 Dec 2023

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2.0

Cons:No one at Payless counter, sign said to go to Avis line. Very long, Short Staffed, went to National instead and got a car in 5 minutes.Reviewed 30 May 2021

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8.0

Pros:Easy drop offCons:Desk was not open in main office, so was long line upstairs Car was smellyReviewed 12 Apr 2021

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4.0

Pros:Drop off was easy.Cons:Long wait at pick up. They didn’t have the compact SUV and instead suggested I take a pickup truck. I was worried about the size and they assured me it was “small or midsize.” It was giant. I could barely get out of the airport parking lot and it was difficult to park throughout my trip. The back window wouldn’t close.Reviewed 4 Apr 2021

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2.0

Cons:I paid for a small suv and received a compact for the same price. The worker repeatedly explained to me, “sorry sir that’s how supply and demand works.”Reviewed 13 Mar 2021

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6.0

Pros:The car was clean and reliable.Cons:I feel there is a scam going on with their gas policy. I declined their auto fill option which they marketed heavily to me. I filled up the tank a few minutes before dropping off the car, and on my car rental receipt they charged me $12.99 for 1.3 gallons of gas. They said it was full to 14 gallons at the time of rental and that I returned it with 12.7 gallons. I know that is not true, but of course I didn't save my gas receipt. I didn't have high hopes for getting my money back since I didn't save my receipt, but to my surprise when I called the representative offered to remove it immediately. He seemed all to familiar with my type of call. If I had to guess, I'd say this is a common practice for Payless and if you don't want to get cheated out of $12.99 you have to call and complain.Reviewed 2 Mar 2021

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2.0

Pros:long line at booth with one attendant trying to cover avis budget and payless checkins. had to cancel because the wait would have made me late for my appointment.Reviewed 14 Nov 2020

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8.0

Pros:The staff was very helpful and friendly.Cons:Cars could have been available.Reviewed 20 Oct 2020

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More

• What is the most popular car hire from Payless in Austin?

  Premium (Chevrolet Suburban or similar) is the most frequently booked car hire type from Payless in Austin.

• How many car hire locations does Payless have in Austin?

  Payless has 1 hire location in Austin. Take a look at our Payless hire location map to find the best car hire near you.

• Does Payless have a car hire location at the airport: Austin Bergstrom airport (AUS)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Austin Bergstrom airport (AUS)?

  Yes