Pros: Clean car
Cons: No chance to review pre-existing damage with employee, I documented a paint chipped area myself, but when I returned the car they said I was lying. Now they want to make an insurance claim against me! Poor customer service, I will avoid Alamo/National from now on unless they admit their mistake.
Pros: Good price, easy in/out, no hidden fees
Cons: Car had some small bits of trash on pickup.
Pros: Friendly staff at pick up. Staff saved me money. Drop off was as easy as I could imagine. Car was well maintained, clean, and came with nice features.
Cons: Not much. Car could have come with iPhone adapter for CarPlay but that would’ve been above and beyond.
Pros: Staff was very unorganized. They apparently now have a random car out in our name but no one will fix the problem or take our name off the car so we are being charged for it. Very poor customer service
Cons: Customer care line and communication
Pros: Staff was awesome!!!
Cons: What could have been better is if we did a walk through to check vehicle...
Pros: yes, everyone was so helpful
Pros: Picking up the car the attendant gave me a free upgrade.
Pros: Friendly, helpful staff. Easy rental.
Pros: Ease and speed of pickup and drop off
Cons: Steps were a little confusing at first but no complaints
Pros: Staff was friendly and accommodating.
Cons: Vehicle could have been a touch cleaner.
Cons: This price for the car could have been better
Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Alamo in Austin.
Alamo has 1 car hire location in Austin. Take a look at our Alamo hire location map to find the best car hires near you.