Book Budget hire cars in Austin

Reviews for Budget in Austin

Recent reviews

Traveller rating

Wonderful

43

Very Good

20

Good

4

Okay

18

Fair

9

Mediocre

0

Poor

57

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car was cleancar smelled

car availablenext day

get the carcredit card

returned the carcustomer service

pick up and dropnever rent

friendly staff

6.0

Final Receipt not clear on chargesReviewed 23 Jan 2023

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2.0

Very rude and misleading lady working. Ended up cancelling my car and ubering all weekend.Reviewed 22 Jan 2023

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2.0

Charged for insurance I rejected. Emailed rental agreement so didn’t get to see those charges till I’d left w the car. Given mistaken information about pre paid gas. Over charged more than $175Reviewed 20 Jan 2023

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2.0

Awful communication on cars available. Double booked our car. Terrible management. Total incompetence from start to finish.Reviewed 27 Dec 2022

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4.0

When I went to garage to pick up car, they put me in a Prius. When I returned the car, they charged me an extra $350 (one way fee) saying it was an upgrade, despite me never asking for or agreeing to an upgrade. After 45 minutes on a customer service phone call, they claim to have resolved, but I have to wait 3 days to verifyReviewed 24 Dec 2022

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2.0

They ran out of cars and gave dozens of people giant vans. I explicitly told them I was uncomfortable with this and there unfortunately was nothing they could do. The staff on drop off was impatient.Reviewed 14 Nov 2022

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4.0

Pick up at airport was plain confusing and the staff was very unhelpful if you could find themReviewed 7 Nov 2022

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2.0

I picked it up at 1:30 am. When I got to the car no one was there to explain anything. I finally saw one person and asked about the keys. I was told that they were on the dash or on the console. I finally found them. After driving for about ten minutes the low fuel warning came on. They had not filled it from the last rental. I had to find a station at two in the morning. After returning it I told the person what had happened and also that the Sun visor bracket was broken when I picked up the car. When I would put it down it hung at an angle. When I got the bill the basic rate had changed and the price was more than doubled. I called and after explaining the difference was told it was being sent to the investigation department. I checked my credit card and it was charged even higher than the e-bill.Reviewed 3 Nov 2022

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8.0

The intermediate SUV was unavailable and i was bumped up to the next size. Very happy it happened. I wouldn't have been happy with anything smaller as I drive an F250. Very comfortable ride. As a 1st time car renter and a senior citizen, I would have appreciated clear information on which locations provide transportation upon returning the rental.Reviewed 1 Nov 2022

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2.0

Staff very friendly. But my gas tank wasn’t full and my bill was $900. So now I get to spend prob an hour on the phone tomorrow fixing this.Reviewed 24 Oct 2022

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6.0

I have limited walking ability now, so I had asked for and expected office and car by luggage claim area as I was told, perhaps communication problem. Fortunately, I had companion who managed it well. No complaint, just old time expectations by a old man. Good day.Reviewed 10 Oct 2022

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2.0

MisrepresentationReviewed 7 Oct 2022

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• What is the most popular car hire from Budget in Austin?

  Intermediate (Kia Sportage or similar) is the most frequently booked car hire type from Budget in Austin.

• How many car hire locations does Budget have in Austin?

  Budget has 10 hire locations in Austin. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Austin Bergstrom airport (AUS)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Austin Bergstrom airport (AUS)?

  Yes