Book Enterprise hire cars in Austin

Reviews for Enterprise in Austin

Recent reviews

Traveller rating

Wonderful

57

Very Good

15

Good

4

Okay

10

Fair

7

Mediocre

0

Poor

17

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car was greatgreat customer

get the cargreat service

car availableairport location

pick up and dropgreat price

staff was very helpfulcustomer service

great experience

2.0

When we arrived at the Austin airport, the Enterprise manager called to say not to bother to come to the Enterprise office because there were no cars of any kind anywhere in Austin, even though we had made our reservation weeks ago and received a confirmation the day before our arrival. It was the Formula 1 Grand Prix and no cars we’re a available, regardless of our reservation and confirmation.Reviewed 26 Oct 2022

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2.0

I booked a SUV rental with Enterprise Rent a Car through Kayak. When I arrived at Enterprise I was told they had tried to contact me but the “third party” I had booked through had not shared my contact details, which I found hard to believe as I had email confirmations from both parties. They told me my “convertible” would be ready shortly. I told them I had booked an SUV as I had 4 large suitcases which wouldn’t load in a convertible. After insisting on getting a SUV Enterprise said they had found one and had it sent over from another branch. We waited 90-120 minutes before we could get going. Not the experience we thought we would have!Reviewed 25 Oct 2022

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2.0

You booked me for the vehicle and I then received a call that there were no cars available. I tried to return the call MULTIPLE times with no answer. Then tried to book directly through Enterprise with no cars available.Reviewed 21 Oct 2022

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8.0

Waited in line for an Hour to be told we needed to go upstairs After a 2+ hour wait to have a shuttle pick us up at South Terminal..Not happy about losing 3 hoursReviewed 4 Oct 2022

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10.0

Pickup and drop off were easy as they could be. Signs entering the Austin airport could have been more helpful when returning the car. We had to u-turn twice to get to the right place. That's not the fault of the rental car agencies. The car was clean and we were given a thorough walk around before pulling off. It drove and behaved beautifully. We returned the car two days early and there were no questions and our final charge was adjusted accordingly.Reviewed 23 Jun 2022

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10.0

all goodReviewed 8 Jun 2022

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10.0

Easy in and out.Reviewed 3 Jun 2022

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6.0

The staff and car was great but Kayak was not clear on their websites that the Enterprise I booked at was NOT the Enterprise at the airport. By the time we landed and realized this problem the location our car was at was closed for the day. PLEASE make rental car locations clear, not just with an address, we're from out of town, we don't know street names - label it as the airport rental location.Reviewed 9 May 2022

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8.0

Inside of the car (windshield) was dirtyReviewed 29 Mar 2022

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6.0

The car was dirty outside. Inside the front and middle rows were clean, the back row, the cup containers have candy and trash from the previous user I guessReviewed 25 Mar 2022

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10.0

Super easy access from our location. Very friendly and knowledgeable employee also.Reviewed 20 Jan 2022

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10.0

Our salesperson Javier went above and beyond to get us in the truck that we wound up with. We're very appreciative.Reviewed 1 Dec 2021

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• What is the most popular car hire from Enterprise in Austin?

  Intermediate (Kia Sportage or similar) is the most frequently booked car hire type from Enterprise in Austin.

• How many car hire locations does Enterprise have in Austin?

  Enterprise has 20 hire locations in Austin. Take a look at our Enterprise hire location map to find the best car hire near you.

• Does Enterprise have a car hire location at the airport: Austin Bergstrom airport (AUS)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Austin Bergstrom airport (AUS)?

  Yes