Ottawa hotels near University of Ottawa
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Andaz Ottawa Byward Market, is the first Andaz-branded hotel in Canada as well as the first Ottawa hotel under Hyatt’s brand portfolio. The 200-room downtown Ottawa hotel is located in the famed Byward Market neighborhood. The neighborhood is surrounded by more than two-dozen embassies and consulates and is located immediately east of Ottawa’s commercial office core. Among the most beautiful hotels near Byward Market, Andaz Ottawa is a short walk from Parliament Hill.
Overall 9.0 Excellent
Based on 3,700 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Terrific room, excellent service. They went above and beyond.
Excellent
10.0
Pros: Check in quick and simple. Staff friendly and accommodating. Love the rooftop bar. Rooms modern and clean. Location perfect ... Byward Market.
Excellent
10.0
Pros: Great hotel location close to Parliament Hill and Byward Market. Modern hotel settings and very clear. Simple check-in and check-out procedures. Staff's services were nice. Parking lot was easy to access.
Excellent
8.0
Excellent
10.0
Pros: I liked the room I was offered. Very high standards!
Excellent
10.0
Pros: Everything.
Excellent
10.0
Excellent
10.0
Pros: Clearly - location
Excellent
9.0
Pros: Nice rooms, eat-in service with plant based cutlery, proximity to Byward Market.
Excellent
10.0
Pros: We loved everything about the stay! The restaurant downstairs is also very good for brunch. Make sure to check out the top floor patio. Amazing location. Highly recommended but beware of the parking situation - it is not included in the room rates
Excellent
10.0
Pros: Very nicely decorated
Excellent
9.0
Pros: Bed was so comfortable. View was amazing. Having a coffee bar in lobby was great.
Details
Reviews
Overall 9.0 Excellent
Based on 3,700 reviews
WiFi
9.6
Vibe
9.4
Location
9.2
Room
8.9
Service
8.7
Bar
8.5
Amenities
8.4
Breakfast
6.8
Location
9.3
Vibe
9.1
Service
9.0
Amenities
8.5
Room
8.4
Bar
8.4
Breakfast
7.2
Vibe
9.2
Location
9.0
Room
8.7
Bar
8.6
Amenities
8.4
Service
8.3
Breakfast
7.2
Vibe
9.3
Location
9.2
Service
9.1
Bar
8.7
Room
8.6
Breakfast
7.0
Location
9.1
Room
8.7
Service
8.5
Amenities
8.4
Comfort
7.7
10.0 Excellent
Pros: Terrific room, excellent service. They went above and beyond.
Cons:
10.0 Excellent
Pros: Check in quick and simple. Staff friendly and accommodating. Love the rooftop bar. Rooms modern and clean. Location perfect ... Byward Market.
Cons:
10.0 Excellent
Pros: Great hotel location close to Parliament Hill and Byward Market. Modern hotel settings and very clear. Simple check-in and check-out procedures. Staff's services were nice. Parking lot was easy to access.
Cons: The only defect was not easy to adjust the warmness of water from sink, either too hot or cold. Shower water control was simple and great!
8.0 Excellent
Pros:
Cons: The bar lounge was too loud. Not a relaxing place to get a drink.
10.0 Excellent
Pros: I liked the room I was offered. Very high standards!
Cons: No comments
10.0 Excellent
Pros: Everything.
Cons: Nothing
10.0 Excellent
Pros:
Cons: The cost of parking at $35.00 per night is ridiculous
10.0 Excellent
Pros: Clearly - location
Cons: $35 parking fee - ridiculous
9.0 Excellent
Pros: Nice rooms, eat-in service with plant based cutlery, proximity to Byward Market.
Cons: Cramped check in/out area
10.0 Excellent
Pros: We loved everything about the stay! The restaurant downstairs is also very good for brunch. Make sure to check out the top floor patio. Amazing location. Highly recommended but beware of the parking situation - it is not included in the room rates
Cons:
10.0 Excellent
Pros: Very nicely decorated
Cons: Smart tv to use online streaming services
9.0 Excellent
Pros: Bed was so comfortable. View was amazing. Having a coffee bar in lobby was great.
Cons: For the room, a Wet boot , shoe mat at front door would be a good idea. It was snowing when we were there. Roof bar should be open 7 days a week.
Andaz Ottawa Byward Market, is the first Andaz-branded hotel in Canada as well as the first Ottawa hotel under Hyatt’s brand portfolio. The 200-room downtown Ottawa hotel is located in the famed Byward Market neighborhood. The neighborhood is surrounded by more than two-dozen embassies and consulates and is located immediately east of Ottawa’s commercial office core. Among the most beautiful hotels near Byward Market, Andaz Ottawa is a short walk from Parliament Hill.
The Albert at Bay Suite Hotel provides tasteful accommodations in a convenient location to all that Ottawa has to offer. including some of the most impressive museums and artifacts found in the country. Each oversized suite features up-to-date amenities to ensure that the comfort and well-being of each guest is a high priority. Suites range from 650-1200 square feet. Newly renovated. The Albert At Bay Suite Hotel is a fully non-smoking hotel and offers complimentary wireless high-speed Internet in all guest suites, meeting rooms and throughout the rest of the hotel. Complimentary Local Calls; Suite includes tea, coffee, cream, sugar & cookies. Wireless High speed Internet throughout hotel. Incoming Faxes. Use of Fitness Centre and Saunas.
Overall 9.0 Excellent
Based on 3,563 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Incredible rooms and loved the penthouse patio and gym.
Excellent
9.0
Pros: Good location
Excellent
8.0
Pros: Did not eat breakfast
Excellent
10.0
Pros: The room was soom big! We were impress by its size! It was relly usefull to have a fully functional kitchen as well. The best hotel to feel like home!
Excellent
9.0
Pros: The room was nice and the staff lovely.
Excellent
10.0
Pros: It was a suite so we had lots of room. Amazing stay
Excellent
9.0
Pros: Very large and well equipped suite.
Excellent
10.0
Pros: The space and cleanliness of the room!! The customer service and the price!
Excellent
10.0
Pros: Super clean and the staff went out of their way to provide the best service.
Excellent
10.0
Pros: The staff we’re so friendly and even upgraded me cause it was my birthday
Excellent
9.0
Pros: Lots of space and a full kitchen. Two bathrooms!
Excellent
10.0
Pros: The hotel was so clean and spacious. Great customer service. The even upgraded our room for my bday!!! Will definately be back!
Details
Reviews
Overall 9.0 Excellent
Based on 3,563 reviews
Comfort
9.2
Service
9.2
Room
9.1
WiFi
8.9
Location
8.4
Breakfast
4.2
Comfort
9.1
Service
9.1
Room
8.8
Location
8.3
Breakfast
4.9
Service
9.1
Comfort
8.9
Location
8.6
Room
8.0
Comfort
9.2
Service
9.1
Room
8.8
Location
8.6
Food
7.8
Comfort
9.2
Service
9.1
Room
8.3
Location
8.3
Value
5.5
10.0 Excellent
Pros: Incredible rooms and loved the penthouse patio and gym.
Cons:
9.0 Excellent
Pros: Good location
Cons: Inadequate parking
8.0 Excellent
Pros: Did not eat breakfast
Cons:
10.0 Excellent
Pros: The room was soom big! We were impress by its size! It was relly usefull to have a fully functional kitchen as well. The best hotel to feel like home!
Cons: Everything was perfect!
9.0 Excellent
Pros: The room was nice and the staff lovely.
Cons: There was a slight odor in the room, like leftover curry. I left the windows open to try and dissipate it. Also, although everything else was nice, I found the bedroom curtains to look dingy.
10.0 Excellent
Pros: It was a suite so we had lots of room. Amazing stay
Cons: $24 a night for parking
9.0 Excellent
Pros: Very large and well equipped suite.
Cons: The price on the web site was the price for the 1st night. They wanted to charge me much more for the 2nd night, but after I complained, they brought the price down to very close to the 1st night price.
10.0 Excellent
Pros: The space and cleanliness of the room!! The customer service and the price!
Cons: Nothing
10.0 Excellent
Pros: Super clean and the staff went out of their way to provide the best service.
Cons:
10.0 Excellent
Pros: The staff we’re so friendly and even upgraded me cause it was my birthday
Cons:
9.0 Excellent
Pros: Lots of space and a full kitchen. Two bathrooms!
Cons: It would be really great if this hotel had a pool.
10.0 Excellent
Pros: The hotel was so clean and spacious. Great customer service. The even upgraded our room for my bday!!! Will definately be back!
Cons:
The Albert at Bay Suite Hotel provides tasteful accommodations in a convenient location to all that Ottawa has to offer. including some of the most impressive museums and artifacts found in the country. Each oversized suite features up-to-date amenities to ensure that the comfort and well-being of each guest is a high priority. Suites range from 650-1200 square feet. Newly renovated. The Albert At Bay Suite Hotel is a fully non-smoking hotel and offers complimentary wireless high-speed Internet in all guest suites, meeting rooms and throughout the rest of the hotel. Complimentary Local Calls; Suite includes tea, coffee, cream, sugar & cookies. Wireless High speed Internet throughout hotel. Incoming Faxes. Use of Fitness Centre and Saunas.
The Courtyard Ottawa East, located just minutes from downtown. Conveniently situated away from congestion and crowds, we provide you with a refreshing opportunity to experience choices and flexibility like never before. Complimentary high-speed Internet is available throughout our hotel and parking is free. Unique among hotels in Ottawa, Canada, our on-site restaurant, The Bistro, is your place to go for healthy selections in the morning or dinner and drinks in the evening. Our media pods make great working spaces or fun social places. Our touch screen GoBoard gives you access to news, weather and airport information. Keep up your physical routine in our 24-hour fitness centre. Unmatched by other Ottawa hotels, our spacious guest rooms provide flexibility in your work space and comfort in your rest space. Whether traveling for business or pleasure, your stay at the Courtyard Ottawa East is sure to be more comfortable, productive and enjoyable than ever before.
Overall 8.9 Excellent
Based on 3,421 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Parking.
Excellent
8.0
Pros: Friendly service and nice quiet room
Excellent
10.0
Pros: Very clean and comfortable! The pool and hot tub were great. Staff was amazingly kind and helpful.
Okay
4.0
Excellent
10.0
Pros: everything about it was excellent. A must go to again!
Mediocre
3.0
Pros: Buffet Breakfast was excellent! Early access to the room was a bonus.
Excellent
10.0
Pros: Great Pool/workout facilities.
Good
7.0
Pros: Location
Excellent
9.0
Pros: Location. Friendly staff.
Excellent
9.0
Pros: Location was convenient to train. Staff was very friendly. Starbucks was a plus.
Excellent
9.2
Pros: Easy access to snacks and drinks within the hotel building.
Good
6.0
Details
Reviews
Overall 8.9 Excellent
Based on 3,421 reviews
Cleanliness
9.6
Wellness
9.4
Service
9.1
Room
9.0
Location
9.0
Comfort
8.6
Food
8.3
WiFi
7.1
Breakfast
7.1
Cleanliness
9.6
Wellness
9.5
Service
9.1
Location
9.1
Room
8.8
Comfort
8.4
Breakfast
7.0
WiFi
6.0
Cleanliness
9.6
Service
9.0
Location
9.0
Room
8.8
Comfort
8.6
Breakfast
7.1
Amenities
4.6
Service
8.9
Location
8.7
Room
8.4
Comfort
8.3
Value
7.8
Location
9.2
Service
9.1
Room
8.6
Comfort
8.5
8.0 Excellent
Pros: Parking.
Cons: The mattresses were a little hard.
8.0 Excellent
Pros: Friendly service and nice quiet room
Cons: Food quality (a la carte breakfast) could be better
10.0 Excellent
Pros: Very clean and comfortable! The pool and hot tub were great. Staff was amazingly kind and helpful.
Cons: nope!
4.0 Okay
Pros:
Cons: The bed duvet was too short, one extra night was asked to extend stay for work, but hotel wanted twice the price of 1st night... I had to find another one.
10.0 Excellent
Pros: everything about it was excellent. A must go to again!
Cons: nothing, all good, Elevators are supposed to go slow, Lol
3.0 Mediocre
Pros: Buffet Breakfast was excellent! Early access to the room was a bonus.
Cons: Unfortunately the Hot Tub was not working, and this was one of the main reasons I booked this hotel. Although they made arrangements to use the next door hotel's hot tub, it was crowded and noisy with kids, and this was at 10:30 pm.
10.0 Excellent
Pros: Great Pool/workout facilities.
Cons:
7.0 Good
Pros: Location
Cons:
9.0 Excellent
Pros: Location. Friendly staff.
Cons: No.
9.0 Excellent
Pros: Location was convenient to train. Staff was very friendly. Starbucks was a plus.
Cons: Hard to adjust the room temperature to be cool at night. Staff helped but it is a function of the heating/cooling systems in winter.
9.2 Excellent
Pros: Easy access to snacks and drinks within the hotel building.
Cons: N/A
6.0 Good
Pros:
Cons: Freezing cold in the room with no way to raise temperature except a small noisy portable radiator that had to run all night long to raise the temperature a few degrees.
Shower was supposed to be separate from the tub but it was a regular tub/shower combo.
We ran out of tissues because there was only a few in the box without a spare box.
The Courtyard Ottawa East, located just minutes from downtown. Conveniently situated away from congestion and crowds, we provide you with a refreshing opportunity to experience choices and flexibility like never before. Complimentary high-speed Internet is available throughout our hotel and parking is free. Unique among hotels in Ottawa, Canada, our on-site restaurant, The Bistro, is your place to go for healthy selections in the morning or dinner and drinks in the evening. Our media pods make great working spaces or fun social places. Our touch screen GoBoard gives you access to news, weather and airport information. Keep up your physical routine in our 24-hour fitness centre. Unmatched by other Ottawa hotels, our spacious guest rooms provide flexibility in your work space and comfort in your rest space. Whether traveling for business or pleasure, your stay at the Courtyard Ottawa East is sure to be more comfortable, productive and enjoyable than ever before.
No matter your reason for visiting Ontario, Canada, whether business or leisure, The Westin Ottawa is dedicated to making your stay in downtown Ottawa a great one. Our modern hotel is located in the Ottawa business district across from the lovely Rideau Canal. Host your next conference or event in our dynamic venues featuring state-of-the-art AV equipment and expert planning services. Our renowned Shore Club restaurant is a popular dining choice for hotel guests and Ottawa locals alike. Stay active with a number of stimulating activities at the hotel, including a swim in our indoor heated pool, a workout at our modern fitness center, or a game of squash on our private courts. Enjoy a restful night's sleep in our refined hotel rooms with enriching amenities and stunning views of the Ottawa cityscape.
Overall 8.9 Excellent
Based on 3,243 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Location was excellent
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: Location
Good
6.0
Pros: Location
Excellent
9.0
Pros: Excellent location and good soundproofing. Fitness and sauna open 24/7 (we just need go turn it on about 15min before use in off peak hours). Indoor poor and hot tube. Free WiFi for Marriott Bonvoy members.
Excellent
10.0
Pros: Great amenities and location.
Excellent
10.0
Okay
5.0
Pros: The location, attached to Rideau Centre and within walking distance to Byward Market and almost anything else you might want.
Excellent
9.0
Pros: Everything
Okay
5.0
Pros: View was not good
Excellent
10.0
Pros: Beautiful room and view
Excellent
9.0
Pros: location was perfect for our events
Details
Reviews
Overall 8.9 Excellent
Based on 3,243 reviews
Location
9.1
Food
8.8
Service
8.8
Room
8.3
WiFi
7.3
Breakfast
6.5
Value
4.9
Location
9.3
Service
8.9
Room
7.1
Cleanliness
6.5
Breakfast
6.4
WiFi
5.4
Value
4.7
Service
8.9
Location
8.9
Room
7.4
Comfort
7.2
Breakfast
6.4
Value
4.6
Location
9.3
Service
8.5
Room
7.5
Cleanliness
7.3
Location
9.3
Service
8.8
Room
8.0
10.0 Excellent
Pros: Location was excellent
Cons: Parliament buildings were closed
8.0 Excellent
Pros: Location
Cons: After the daily room service we were not provided with refills for the coffee, tea and milk
10.0 Excellent
Pros: Location
Cons: Pillow
6.0 Good
Pros: Location
Cons: Beds very old saggy mattress
9.0 Excellent
Pros: Excellent location and good soundproofing. Fitness and sauna open 24/7 (we just need go turn it on about 15min before use in off peak hours). Indoor poor and hot tube. Free WiFi for Marriott Bonvoy members.
Cons: There is no outdoor relaxing area after the sauna. Either you go to the pool area or stay in the lockers' area.
10.0 Excellent
Pros: Great amenities and location.
Cons:
10.0 Excellent
Pros:
Cons: I booked a deluxe room with a king size bed and they gave me a standard room with two beds. After half hour they switched our room to a deluxe.
5.0 Okay
Pros: The location, attached to Rideau Centre and within walking distance to Byward Market and almost anything else you might want.
Cons: 30$ per night self-park fee.
9.0 Excellent
Pros: Everything
Cons: Gym could be larger
5.0 Okay
Pros: View was not good
Cons:
10.0 Excellent
Pros: Beautiful room and view
Cons:
9.0 Excellent
Pros: location was perfect for our events
Cons: room is about ready for a reno. Still good, starting to show age, however. 7/10 room style.
No matter your reason for visiting Ontario, Canada, whether business or leisure, The Westin Ottawa is dedicated to making your stay in downtown Ottawa a great one. Our modern hotel is located in the Ottawa business district across from the lovely Rideau Canal. Host your next conference or event in our dynamic venues featuring state-of-the-art AV equipment and expert planning services. Our renowned Shore Club restaurant is a popular dining choice for hotel guests and Ottawa locals alike. Stay active with a number of stimulating activities at the hotel, including a swim in our indoor heated pool, a workout at our modern fitness center, or a game of squash on our private courts. Enjoy a restful night's sleep in our refined hotel rooms with enriching amenities and stunning views of the Ottawa cityscape.
Ideally located in the heart of downtown Ottawa, overlooking Confederation Park and the National Arts centre. Lord Elgin is steps away from the Rideau Canal; the world's longest skating rink in the winter and a beautiful waterway in the summer; the Shaw Centre, Parliament Buildings, and Ottawa Rideau Centre.
Overall 8.8 Excellent
Based on 4,648 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Nice quiet classic hotel. Valet parking well done. All facilities very clean . location is perfect for weekend exploring all Ottawa has to offer. Close to National Art center and an easy walk to the Byward. Fewer screaming kids in pool than other hotels
Excellent
10.0
Pros: It was fantastic
Excellent
9.0
Pros: the location
Excellent
10.0
Pros: The staff is extremely pleasant, courteous and helpful.
Excellent
9.0
Excellent
9.0
Pros: The location of the hotel was wonderful, only a couple minute walk to parliament the Byward market and the Rideau center. All the staff were extremely friendly and very helpful. I will definitely stay again next time I am in town.
Excellent
10.0
Pros: Pleasantly surprised by the size of the room.
Excellent
10.0
Pros: Solid reputation; refined; quiet; everything "worked" well in the hotel room and in the common areas; taxis outside just about all the time; excellent dining at Grill 41; location in downtown Ottawa was excellent; friendly staff; Starbuck's in lobby.
Excellent
9.0
Pros: Bathroom and bed. Doormen were great.
Excellent
10.0
Pros: Excellant choice! Great location, staff, cleanliness, pool.Weshall repeat.
Excellent
10.0
Pros: Staff was friendly and very helpful. The location was ideal.
Okay
5.0
Pros: Very nice classic hotel, great location, very nice staff.
Details
Reviews
Overall 8.8 Excellent
Based on 4,648 reviews
Location
9.4
Service
9.1
Room
7.7
WiFi
7.1
Breakfast
5.5
Value
5.3
Location
9.3
Service
8.5
Room
7.5
WiFi
5.5
Breakfast
4.8
Value
4.6
Location
9.3
Service
8.8
Room
6.6
Breakfast
5.7
Value
5.5
Comfort
5.2
Location
9.2
Service
8.4
Room
7.5
Vibe
7.3
Comfort
5.7
Location
9.3
Service
8.9
Room
6.9
Breakfast
5.8
Value
5.2
10.0 Excellent
Pros: Nice quiet classic hotel. Valet parking well done. All facilities very clean . location is perfect for weekend exploring all Ottawa has to offer. Close to National Art center and an easy walk to the Byward. Fewer screaming kids in pool than other hotels
Cons:
10.0 Excellent
Pros: It was fantastic
Cons:
9.0 Excellent
Pros: the location
Cons: the pool needs renovation parking is expensive
10.0 Excellent
Pros: The staff is extremely pleasant, courteous and helpful.
Cons:
9.0 Excellent
Pros:
Cons: The room was a little small but it was fair value for the location in Ottawa. The in house restaurant was too fancy for me but this is a five star hotel so I get it. I don't need valet service but again it comes with the fancy Hotel. I was at this hotel because of its location and the price.
9.0 Excellent
Pros: The location of the hotel was wonderful, only a couple minute walk to parliament the Byward market and the Rideau center. All the staff were extremely friendly and very helpful. I will definitely stay again next time I am in town.
Cons:
10.0 Excellent
Pros: Pleasantly surprised by the size of the room.
Cons:
10.0 Excellent
Pros: Solid reputation; refined; quiet; everything "worked" well in the hotel room and in the common areas; taxis outside just about all the time; excellent dining at Grill 41; location in downtown Ottawa was excellent; friendly staff; Starbuck's in lobby.
Cons: Toilet flushing in the hotel room bathroom was on the loud side.
9.0 Excellent
Pros: Bathroom and bed. Doormen were great.
Cons: Restaurant not great. Store in the hotel is closed for 2-3 weeks.
10.0 Excellent
Pros: Excellant choice! Great location, staff, cleanliness, pool.Weshall repeat.
Cons: Nothing negative.
10.0 Excellent
Pros: Staff was friendly and very helpful. The location was ideal.
Cons:
5.0 Okay
Pros: Very nice classic hotel, great location, very nice staff.
Cons: The first night, the room next door had a small gathering. It was far from a party, just a regular conversation level. But their voices kept me up till midnight. I moved to a new room the next night, which was generally quieter, but was woken up at 5am by the booming of doors opening and closing. In summary, this hotel is not well soundproofed.
Ideally located in the heart of downtown Ottawa, overlooking Confederation Park and the National Arts centre. Lord Elgin is steps away from the Rideau Canal; the world's longest skating rink in the winter and a beautiful waterway in the summer; the Shaw Centre, Parliament Buildings, and Ottawa Rideau Centre.
When traveling to Canada's Capital you want to be where the action is. We have the location, the value, the personal service, and the amenities you expect. We are the only Best Western located downtown close to all major office towers and key Government offices. We are also the closest hotel to Landsdowne Park and TD Place. Spend the day exploring Parliament Hill, The Rideau Canal, vibrant Elgin and Bank Streets, and the Canadian Museum of Nature. All within walking distance from the hotel. Some other very convenient things within walking are Starbucks, Shoppers Drug Mart, LCBO, and a grocery store. Modern suite choices include a standard suite, one bedroom suite, or executive one bedroom suite all with a kitchenette. All suites include Wi-Fi and a great breakfast to get you going. We're happy to announce that our hotel has been awarded Best Western's Outstanding Housekeeping Award. If your travels take you to Canada's Capital.why stay anywhere else? Please note: You must be 18 years of age to check in. Must show valid Government ID to receive Government rate. No smoking hotel. Must have valid credit card at check-in.
Overall 8.8 Excellent
Based on 3,353 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.6
Pros: Room is cleaned. Good breakfast. Location next to bus station.
Excellent
9.0
Pros: Indoor garage is great, especially in winter!
Excellent
9.7
Pros: Big rooms
Excellent
9.0
Pros: location & breakfast
Poor
1.0
Excellent
10.0
Pros: Nice, clean, prompt check in. Restaurants nearby (although none in the hotel). Good breakfast (lots of choice).
Excellent
9.0
Pros: Location
Excellent
10.0
Excellent
10.0
Pros: They were very accommodating about the parking. We have an F150 which would not go in the parking garage but because of my disability I cannot walk to far so they allowed us to park in the loading zone!
Excellent
10.0
Pros: Location, cleanliness, staff was great, great free breakfast, micro, also beds very comfortable.
Excellent
10.0
Pros: Staff pleasant and helpful Room was good size and very comfortable
Excellent
10.0
Pros: The staff was wonderful! Notably Atinder at the front desk. Most people aren't cheerful at 3 am. This person was! The 24 hour sauna was a major highlight. I normally do not stay in chain hotels, but I would absolutely stay at Best Western again after this experience.
Details
Reviews
Overall 8.8 Excellent
Based on 3,353 reviews
Cleanliness
9.6
Service
9.5
WiFi
9.4
Room
8.8
Vibe
8.7
Location
8.3
Comfort
7.4
Breakfast
6.8
Food
5.0
Bar
1.7
Cleanliness
9.6
Service
9.3
Room
8.9
Vibe
8.3
Location
8.2
Breakfast
6.5
Food
5.0
Cleanliness
9.7
Service
9.4
WiFi
8.8
Room
8.5
Location
8.1
Comfort
6.9
Value
5.9
Breakfast
5.8
Food
4.8
Service
9.6
Cleanliness
9.6
Room
8.5
Location
8.0
Breakfast
6.5
Value
6.0
Food
5.1
Cleanliness
9.6
Room
8.3
Location
8.3
Breakfast
6.6
9.6 Excellent
Pros: Room is cleaned. Good breakfast. Location next to bus station.
Cons:
9.0 Excellent
Pros: Indoor garage is great, especially in winter!
Cons:
9.7 Excellent
Pros: Big rooms
Cons: Could have been cleaner in hallways.
9.0 Excellent
Pros: location & breakfast
Cons: countertop in bathroom cracked and should be replaced
1.0 Poor
Pros:
Cons: the staff did not report my airline mileage points the basement room fronting a busy street was noisy
10.0 Excellent
Pros: Nice, clean, prompt check in. Restaurants nearby (although none in the hotel). Good breakfast (lots of choice).
Cons: Nothing, all was good
9.0 Excellent
Pros: Location
Cons: I did not like that the hotel charged my credit card for parking when I did not give the hotel my credit card information. Would have been nice to have more coffee pucks in the room.
10.0 Excellent
Pros:
Cons: I dident like to paye the parking 22$ per day it's expansif
10.0 Excellent
Pros: They were very accommodating about the parking. We have an F150 which would not go in the parking garage but because of my disability I cannot walk to far so they allowed us to park in the loading zone!
Cons:
10.0 Excellent
Pros: Location, cleanliness, staff was great, great free breakfast, micro, also beds very comfortable.
Cons: all good!!
10.0 Excellent
Pros: Staff pleasant and helpful Room was good size and very comfortable
Cons: Cramped breakfast area
10.0 Excellent
Pros: The staff was wonderful! Notably Atinder at the front desk. Most people aren't cheerful at 3 am. This person was! The 24 hour sauna was a major highlight. I normally do not stay in chain hotels, but I would absolutely stay at Best Western again after this experience.
Cons: I wish it also had a 24 hour hot tub, but that's asking for a bit much.
When traveling to Canada's Capital you want to be where the action is. We have the location, the value, the personal service, and the amenities you expect. We are the only Best Western located downtown close to all major office towers and key Government offices. We are also the closest hotel to Landsdowne Park and TD Place. Spend the day exploring Parliament Hill, The Rideau Canal, vibrant Elgin and Bank Streets, and the Canadian Museum of Nature. All within walking distance from the hotel. Some other very convenient things within walking are Starbucks, Shoppers Drug Mart, LCBO, and a grocery store. Modern suite choices include a standard suite, one bedroom suite, or executive one bedroom suite all with a kitchenette. All suites include Wi-Fi and a great breakfast to get you going. We're happy to announce that our hotel has been awarded Best Western's Outstanding Housekeeping Award. If your travels take you to Canada's Capital.why stay anywhere else? Please note: You must be 18 years of age to check in. Must show valid Government ID to receive Government rate. No smoking hotel. Must have valid credit card at check-in.
Set in the heart of downtown Ottawa, Sheraton Ottawa Hotel welcomes guests visiting Canada's capital city with superb service, newly renovated guestrooms and thoughtful amenities. We are steps away from Parliament Hill and minutes from the ByWard Market, and Rideau Canal so you can easily explore Ottawa. After a busy day, relax in our pet-friendly hotel rooms, take a dip in our salt water indoor pool, or work out in the 24-hour Sheraton Fitness Centre. Each room features, flat-screen TVs, mini-refrigerators, large work desks and free standard Wi-Fi. Club Level rooms grant access to the Sheraton Club Lounge and offer many other benefits and amenities. Savor delicious cuisine or unwind with a cocktail at our on-site restaurants. Allow our professional event planners to design your meeting, we’ve reimagined the modern event space, offering more than 7,800 square feet of space.
Overall 8.7 Excellent
Based on 2,682 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: Location, amenities, confort.
Good
6.0
Pros: It was located close to Parliament, but far enough from the market that it was out of the noise.
Excellent
10.0
Pros: Very nice staff
Excellent
9.0
Pros: Very friendly and supportive staff. Very good location that is close to important locations in town.
Excellent
10.0
Pros: Location location location...............could walk to everything downtown Ottawa! Hotel was very nice and met expectations!
Excellent
8.0
Good
7.0
Pros: Location was ideal. Friendly staff.
Excellent
8.0
Pros: Great location and excellent staff and housekeeping.
Excellent
8.0
Pros: the location was great. Right between the market area & downtown
Excellent
8.0
Pros: Staff friendly and courteous. Location is very convenient
Excellent
10.0
Pros: location, service, staff are wonderful
Excellent
9.0
Pros: Location, big room
Details
Reviews
Overall 8.7 Excellent
Based on 2,682 reviews
Service
9.1
Location
9.0
WiFi
8.9
Room
8.3
Breakfast
6.7
Value
5.1
Service
8.9
Location
8.7
Room
7.1
Comfort
6.7
Breakfast
6.0
Value
4.6
Service
9.2
Location
9.1
Comfort
7.8
Room
7.8
Breakfast
6.7
Value
5.2
Service
9.3
Location
9.2
Room
8.0
Service
9.0
8.0 Excellent
Pros: Location, amenities, confort.
Cons: Was not sparkling clean. Breakfast too expensive and overrated.
6.0 Good
Pros: It was located close to Parliament, but far enough from the market that it was out of the noise.
Cons: The rooms could have used some updates.
10.0 Excellent
Pros: Very nice staff
Cons:
9.0 Excellent
Pros: Very friendly and supportive staff. Very good location that is close to important locations in town.
Cons:
10.0 Excellent
Pros: Location location location...............could walk to everything downtown Ottawa! Hotel was very nice and met expectations!
Cons: Nothing
8.0 Excellent
Pros:
Cons: Rooms need to be renovated. Breakfast could have been included.
7.0 Good
Pros: Location was ideal. Friendly staff.
Cons: Had to pay for parking. Windows don't keep out street noise. Construction next door started at 6:30am...that's an early wake-up.
8.0 Excellent
Pros: Great location and excellent staff and housekeeping.
Cons: Bathrooms NEED to be renovated. Outdated Cream toilet and bathtub. Bathtub paint chipped while I was having a bath. Also faucet for shower should be raised higher and replaced with better pressure faucet. King size bed sunk in and needs to be replaced.
8.0 Excellent
Pros: the location was great. Right between the market area & downtown
Cons: only has valet parking
8.0 Excellent
Pros: Staff friendly and courteous. Location is very convenient
Cons:
10.0 Excellent
Pros: location, service, staff are wonderful
Cons:
9.0 Excellent
Pros: Location, big room
Cons: Old carpet
Set in the heart of downtown Ottawa, Sheraton Ottawa Hotel welcomes guests visiting Canada's capital city with superb service, newly renovated guestrooms and thoughtful amenities. We are steps away from Parliament Hill and minutes from the ByWard Market, and Rideau Canal so you can easily explore Ottawa. After a busy day, relax in our pet-friendly hotel rooms, take a dip in our salt water indoor pool, or work out in the 24-hour Sheraton Fitness Centre. Each room features, flat-screen TVs, mini-refrigerators, large work desks and free standard Wi-Fi. Club Level rooms grant access to the Sheraton Club Lounge and offer many other benefits and amenities. Savor delicious cuisine or unwind with a cocktail at our on-site restaurants. Allow our professional event planners to design your meeting, we’ve reimagined the modern event space, offering more than 7,800 square feet of space.
Located downtown Ottawa, with views of Parliament Hill and Rideau Canal, Fairmont Château Laurier is waiting to welcome you to Canada's capital. Steps from national museums, famed ByWard Market, dining and entertainment, Ottawa's castle couldn't be better situated. Our recently re-designed rooms are a fresh, modern addition to the regal elegance that is synonymous with the hotel. Stay on Fairmont Gold for a customized level of service, ensuring your stay is nothing short of unforgettable.
Overall 8.6 Excellent
Based on 12,739 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7.0
Pros: Great location. Hotel has a fascinating history.
Good
6.0
Pros: The hotel is beautiful, and located perfectly in Ottawa.
Excellent
9.6
Pros: From checkup to checkout wonderful hotel, very well located, good restaurant, attentive staff
Excellent
10.0
Pros: Beautiful hotel. Exceptional staff
Okay
4.0
Pros: The bed was comfortable and the view was pretty nice.
Excellent
8.0
Pros: Service was excellent and the room was beautiful.
Excellent
10.0
Pros: It is a beautiful hotel. The location is great for getting to a lot of interesting places. Sorry to hear about the tasteless addition being considered, will definitely detract from the building.
Excellent
10.0
Pros: The location was perfect for hitting almost everywhere in the city on foot (assuming you do not mind walking)! I was a great way to get around to see everything and this was the epicentre! Plus having the Byward Market was tight there may it perfect!
Excellent
10.0
Pros: Great location. Spacious room, nicely furnished. Everything working well.
Excellent
10.0
Excellent
8.8
Excellent
8.0
Pros: We did not have breakfast. We had dinner at Zoe's, and it was very good, although pricey.
Details
Reviews
Overall 8.6 Excellent
Based on 12,739 reviews
Location
8.4
Service
8.3
Vibe
8.0
Amenities
7.6
Pool
7.1
Room
7.0
Breakfast
6.9
Cleanliness
6.2
Wellness
5.8
Comfort
5.6
WiFi
5.1
Value
4.4
Vibe
8.2
Service
8.2
Location
7.6
Room
7.2
Breakfast
6.8
Cleanliness
6.0
Comfort
5.6
Value
4.6
WiFi
3.9
Location
8.4
Service
8.0
Breakfast
6.7
Room
6.6
Wellness
5.5
Comfort
5.0
Value
4.5
WiFi
4.1
Service
8.7
Location
8.2
Breakfast
7.1
Room
6.8
Comfort
5.4
Value
5.2
WiFi
4.1
Location
8.4
Service
8.0
Vibe
7.8
Room
6.6
Breakfast
6.1
Cleanliness
5.8
Value
4.3
WiFi
3.5
7.0 Good
Pros: Great location. Hotel has a fascinating history.
Cons: I was finished showering before the hot water finally came on.
6.0 Good
Pros: The hotel is beautiful, and located perfectly in Ottawa.
Cons: At check in, the did not have our reservation and explained that the computer system was down. They had not been receiving them all day. The clerk was clearly annoyed and made us feel like a huge bother during the course of check in which took about 40 minutes. Valet is mandatory, they do not have self parking. On Sunday morning, we sat in a packed lobby for 1 hour and 45 minutes after we called for the car. They were grossly understaffed for the events that people were coming in for and the people trying to check out. If you’re staying here, don’t plan on being anywhere on time. I would not book this hotel for business.
9.6 Excellent
Pros: From checkup to checkout wonderful hotel, very well located, good restaurant, attentive staff
Cons: For the quality that the hotel offers there was a serious flaw, which was the unexplained absence of the buffet breakfast booked in the reservation. It was not a bad breakfast but left something to be desired.
10.0 Excellent
Pros: Beautiful hotel. Exceptional staff
Cons: No
4.0 Okay
Pros: The bed was comfortable and the view was pretty nice.
Cons: Due to the fact that there was a snowstorm the day we arrived we were looking forward to making use of the huge pool that we saw on the website only to be told on arrival that the pool was closed for maintenance.
8.0 Excellent
Pros: Service was excellent and the room was beautiful.
Cons: The website says there's a hot tub, but there is none. The pool area is tired and in need of updating. The Valet parking needs work; some of them are excellent, some of them are non-attentive.
10.0 Excellent
Pros: It is a beautiful hotel. The location is great for getting to a lot of interesting places. Sorry to hear about the tasteless addition being considered, will definitely detract from the building.
Cons: Restaurants over priced.
10.0 Excellent
Pros: The location was perfect for hitting almost everywhere in the city on foot (assuming you do not mind walking)! I was a great way to get around to see everything and this was the epicentre! Plus having the Byward Market was tight there may it perfect!
Cons: The room that we were in was one of their lower end rooms but it would have been nice to have a little more natural light!
10.0 Excellent
Pros: Great location. Spacious room, nicely furnished. Everything working well.
Cons: Maybe too quiet, but that's good when you want a rest. Need more electrical outlets in the room. There were enough but barely.
10.0 Excellent
Pros:
Cons: Service and food in the one restaurant was not great
8.8 Excellent
Pros:
Cons: They don't have free wifi and have no mineral water in room.
8.0 Excellent
Pros: We did not have breakfast. We had dinner at Zoe's, and it was very good, although pricey.
Cons: We had requested a room close to the elevator, because of my mobility issues, we ended up too far from the elevator, which was painful for me.
Located downtown Ottawa, with views of Parliament Hill and Rideau Canal, Fairmont Château Laurier is waiting to welcome you to Canada's capital. Steps from national museums, famed ByWard Market, dining and entertainment, Ottawa's castle couldn't be better situated. Our recently re-designed rooms are a fresh, modern addition to the regal elegance that is synonymous with the hotel. Stay on Fairmont Gold for a customized level of service, ensuring your stay is nothing short of unforgettable.
Novotel Ottawa City Centre is a trendy full-service 4-star hotel set in the heart of downtown Ottawa. Located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopp ing destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a short walk from the hotel.
Overall 8.6 Excellent
Based on 8,218 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
8.0
Pros: Location, location, location!
Excellent
9.6
Pros: Friendly staff
Excellent
9.0
Pros: the location right in the middle of downtown. It is possible to do most things within a walking distance.
Excellent
9.0
Pros: We were after a simple hotel, well located for a short stay. It perfectly met our requirements.
Good
7.0
Pros: location
Good
6.2
Pros: easy to book hotel room
Excellent
10.0
Pros: Great hotel, good restaurant, friendly staff, good gym and pool, very comfortable bed, excellent location!
Excellent
10.0
Pros: It’s a headache when it comes to parking. Spaces are limited for Novotel exclusive. Parking space is too tight.
Good
7.0
Pros: Very convenient location
Excellent
8.0
Pros: Accessible Parking. Great Location.
Excellent
9.7
Excellent
10.0
Pros: The staff was so friendly and helpful to us when checking in. The location was perfect, walking distance to everything we needed. Thank you!
Details
Reviews
Overall 8.6 Excellent
Based on 8,218 reviews
Service
9.0
Location
8.9
Breakfast
8.5
Vibe
8.4
WiFi
8.4
Room
7.4
Value
5.2
Location
9.1
Service
9.0
Breakfast
8.2
WiFi
7.6
Room
7.1
Value
5.3
Comfort
5.1
Service
8.9
Breakfast
8.4
Vibe
8.3
Location
8.1
Room
7.7
WiFi
6.9
Value
4.3
Service
9.1
Location
9.1
Breakfast
8.8
WiFi
7.0
Room
6.8
Value
5.6
Comfort
5.2
Service
9.2
Location
8.8
Breakfast
8.6
Room
8.2
Comfort
6.5
Value
5.4
8.0 Excellent
Pros: Location, location, location!
Cons:
9.6 Excellent
Pros: Friendly staff
Cons: No body lotion for guests in the washroom.
9.0 Excellent
Pros: the location right in the middle of downtown. It is possible to do most things within a walking distance.
Cons: well..... for the price of ---- the assortment was a bit small. Also only less person for service in the breakfast room.
9.0 Excellent
Pros: We were after a simple hotel, well located for a short stay. It perfectly met our requirements.
Cons: It was all pretty standard.
7.0 Good
Pros: location
Cons:
6.2 Good
Pros: easy to book hotel room
Cons: high price for outdated room, staff could be friendlier, ugly view from our window
10.0 Excellent
Pros: Great hotel, good restaurant, friendly staff, good gym and pool, very comfortable bed, excellent location!
Cons: Nothing
10.0 Excellent
Pros: It’s a headache when it comes to parking. Spaces are limited for Novotel exclusive. Parking space is too tight.
Cons: Good location. Staff are friendly. Room is clean.
7.0 Good
Pros: Very convenient location
Cons: The rooms need more appliances. The fridge was not cold enough and the bathroom isn't ventilated.
8.0 Excellent
Pros: Accessible Parking. Great Location.
Cons:
9.7 Excellent
Pros:
Cons: Softer pillow please.
10.0 Excellent
Pros: The staff was so friendly and helpful to us when checking in. The location was perfect, walking distance to everything we needed. Thank you!
Cons:
Novotel Ottawa City Centre is a trendy full-service 4-star hotel set in the heart of downtown Ottawa. Located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopp ing destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a short walk from the hotel.
The Hampton Inn Ottawa hotel is located in the east end of Ottawa, minutes from the heart of downtown. We are across from the RCMP Headquarters and the Ottawa Rapidz Baseball Stadium. The hotel is within walking distance to the St. Laurent Shopping Centre, one of Ottawa's major shopping centres, located only 1.5 km away which offers 220 retail stores and many restaurants from which to choose. In a short distance you can also dine at Boston Pizza, East Side Mario's and Perkins Restaurant. The many attractions of Canada's National Capital are located just minutes by car. The Byward Market, which has a variety of bistros, boutiques, and restaurants, is located 6 km from our Hampton Inn hotel. We feature 179 rooms which include hospitality suites, deluxe king suites and rooms with a king or two queen size beds. Hampton Inn hotel amenities include underground parking, wireless high-speed internet, indoor pool, whirlpool, exercise room, coin laundry, automated teller (ATM), safety deposit boxes and luggage storage. The Hampton Inn Ottawa hotel also offers two meeting rooms, plus 5 hospitality suites with boardroom tables for 14 people, meeting/banquet facilities and audio/visual equipment. For your convenience, the Lobby Bar offers a light dinner menu on the weekdays, with 24-hour complimentary coffee and tea service. Whether traveling to Ontario for business or pleasure, our Hampton Inn hotel guests enjoy room amenities which include complimentary On the House hot breakfast, complimentary wireless hi-speed internet, complimentary morning newspaper, data port, iron and ironing board, hair dryer, refrigerator, microwave and TV with satellite cable. We also offer connecting rooms, cribs, laundry/valet services and rollaway beds. We love having you here in Ontario, Canada at the Hampton Inn Ottawa hotel!
Overall 8.6 Excellent
Based on 3,145 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Excellent and perfect for what we needed!!! Great staff, amazing breakfast and room.
Mediocre
2.0
Pros: Vert bit satit! Th h´tl t´le rate buch or kid around 9 years old making noise in the corridor at 23h30!!!!very bad sleep
Excellent
9.6
Pros: Friendly environment good location and clean hotel
Excellent
10.0
Pros: It met or exceeded our expectations.
Excellent
8.0
Pros: The parking and the breakfast
Excellent
8.0
Pros: Hampton is consistent in their quality and friendly staff
Excellent
9.0
Pros: Very large rooms - good breakfast.
Excellent
8.0
Pros: All was good, especially Front Desk and Room cleaning staff. Thank u for their very pleasant personalities.
Excellent
9.0
Pros: breakfast , parking and mattress
Excellent
9.0
Pros: A very enjoyable experience- room was a good size, beds comfortable, staff were very pleasant and helpful . Kitchen staff made a breakfast to go for us. Pool was perfect temperature and it was cold outside so the underground parking was great.
Excellent
10.0
Pros: We only stayed a day but felt very welcoming
Excellent
9.0
Pros: Staff, indoor parking
Details
Reviews
Overall 8.6 Excellent
Based on 3,145 reviews
Value
9.5
Service
9.4
Location
8.9
WiFi
8.9
Comfort
8.8
Room
8.5
Pool
8.0
Breakfast
7.9
Value
9.5
Service
9.2
Location
8.9
Room
8.5
Comfort
8.4
Pool
7.9
WiFi
7.9
Breakfast
7.4
Food
5.4
Vibe
4.1
Value
9.5
Service
9.5
Comfort
9.1
Location
9.1
Room
8.9
Pool
8.1
Breakfast
7.8
Vibe
3.7
Service
9.5
Comfort
9.0
Location
8.5
Room
7.9
Breakfast
7.5
Value
9.6
Service
9.3
Location
9.0
Comfort
8.8
Breakfast
8.2
Room
8.1
10.0 Excellent
Pros: Excellent and perfect for what we needed!!! Great staff, amazing breakfast and room.
Cons:
2.0 Mediocre
Pros: Vert bit satit! Th h´tl t´le rate buch or kid around 9 years old making noise in the corridor at 23h30!!!!very bad sleep
Cons:
9.6 Excellent
Pros: Friendly environment good location and clean hotel
Cons:
10.0 Excellent
Pros: It met or exceeded our expectations.
Cons:
8.0 Excellent
Pros: The parking and the breakfast
Cons:
8.0 Excellent
Pros: Hampton is consistent in their quality and friendly staff
Cons: We stayed in one of the original rooms - the hotel was undergoing renovations...it was due for an upgrade (peeling wall paper, dated carpet)
9.0 Excellent
Pros: Very large rooms - good breakfast.
Cons:
8.0 Excellent
Pros: All was good, especially Front Desk and Room cleaning staff. Thank u for their very pleasant personalities.
Cons: Only when an older lady, in charge of breakfast area started yelling at one of the staff, a Filipina lady un-justly. Maybe staff, especially more seniors need refresher courses on customer services and people management
9.0 Excellent
Pros: breakfast , parking and mattress
Cons: Needs better Gym.
9.0 Excellent
Pros: A very enjoyable experience- room was a good size, beds comfortable, staff were very pleasant and helpful . Kitchen staff made a breakfast to go for us. Pool was perfect temperature and it was cold outside so the underground parking was great.
Cons: Absolutely nothing
10.0 Excellent
Pros: We only stayed a day but felt very welcoming
Cons:
9.0 Excellent
Pros: Staff, indoor parking
Cons:
The Hampton Inn Ottawa hotel is located in the east end of Ottawa, minutes from the heart of downtown. We are across from the RCMP Headquarters and the Ottawa Rapidz Baseball Stadium. The hotel is within walking distance to the St. Laurent Shopping Centre, one of Ottawa's major shopping centres, located only 1.5 km away which offers 220 retail stores and many restaurants from which to choose. In a short distance you can also dine at Boston Pizza, East Side Mario's and Perkins Restaurant. The many attractions of Canada's National Capital are located just minutes by car. The Byward Market, which has a variety of bistros, boutiques, and restaurants, is located 6 km from our Hampton Inn hotel. We feature 179 rooms which include hospitality suites, deluxe king suites and rooms with a king or two queen size beds. Hampton Inn hotel amenities include underground parking, wireless high-speed internet, indoor pool, whirlpool, exercise room, coin laundry, automated teller (ATM), safety deposit boxes and luggage storage. The Hampton Inn Ottawa hotel also offers two meeting rooms, plus 5 hospitality suites with boardroom tables for 14 people, meeting/banquet facilities and audio/visual equipment. For your convenience, the Lobby Bar offers a light dinner menu on the weekdays, with 24-hour complimentary coffee and tea service. Whether traveling to Ontario for business or pleasure, our Hampton Inn hotel guests enjoy room amenities which include complimentary On the House hot breakfast, complimentary wireless hi-speed internet, complimentary morning newspaper, data port, iron and ironing board, hair dryer, refrigerator, microwave and TV with satellite cable. We also offer connecting rooms, cribs, laundry/valet services and rollaway beds. We love having you here in Ontario, Canada at the Hampton Inn Ottawa hotel!
Enjoy a luxurious stay within walking distance of many city center attractions at Delta Hotels by Marriott Ottawa City Centre. Ideally located in downtown Ottawa, Ontario, our modern, stylish hotel offers sleek, spacious hotel rooms and suites featuring pillowtop bedding, floor-to-ceiling windows and scenic city views. Enjoy complimentary Wi-Fi throughout our hotel. Dine at our Italian inspired bar and kitchen, Prova, our signature hotel restaurant. Maintain your fitness routine in our state-of-the-art gym, relax on our rooftop terrace or take a dip in our indoor, oversized saltwater pool. Those who are in downtown Ottawa, Ontario to host a meeting or social occasion will appreciate our complimentary business center and flexible event venues that can accommodate up to 1,100 guests. Explore Ottawa city centre with ease - Shaw Convention Centre, the ByWard Market District, Rideau Canal and Parliament Hill are moments away. We can't wait for you to visit us at our hotel in downtown Ottawa, Ontario.
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Overall 8.6 Excellent
Based on 3,134 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: Staff was very friendly on check-in. Welcomed us with warm cookies. Room was as expected.
Excellent
10.0
Pros: Parfait pour un séjour avec enfants. Propre, abordable, bien situé, personnel courtois. Contrairement à d’autres avis, nous avons trouvé la température de la piscine très confortable.
Excellent
10.0
Pros: Great service
Excellent
10.0
Pros: The bed was so comfy! The hotel is also easy walking distance from the Spark Street Market and Parliament Hill.
Excellent
10.0
Pros: Very clean
Excellent
9.0
Pros: The staff were extremely friendly and courteous.
Excellent
8.0
Pros: The bed was super comfy. Airconditioning was superb. Loved the room. It's was a very relaxing trip. Front desk staff were amazing. Very very friendly. Nice start to the experience I must say and I arrived at 1am. Pretty good view from the room. Even though I didn't look out too much. Just stayed in and attended meetings.
Excellent
10.0
Pros: I recently visited Ottawa with my husband. We are in our mid 30s and this city is our go to Getaway from Toronto because it's so chill. The hotel quiet and relaxing. It's a little out of the central downtown area, which is exactly what I wanted. But there is a subway station literally across the street that can take you to Parliament Hill and the Byward Marker area in minutes using Presto! It's very convenient. The hotel itself is clean and the staff are nice. Nothing out of the ordinary service wise, everything as expected. The sound proofing of the room is actually quite good. We were resting in our room without hearing much noise but once we got out to the corridor, someone next door was actually blasting Bollywood music. I do love that there is a Tim Horton attached next to it so you can easily get your morning coffee there without fussing with the hotel restaurant.
Excellent
10.0
Pros: Great location and value.
Excellent
10.0
Pros: very nice hotel, great pool and fitness center,staff very pleasant
Excellent
9.0
Pros: Great location
Excellent
9.0
Pros: location
Details
Reviews
Overall 8.6 Excellent
Based on 3,134 reviews
Service
9.3
Location
8.7
WiFi
8.4
Breakfast
8.0
Room
7.0
Comfort
5.1
Service
9.3
Location
8.6
Breakfast
8.0
Value
6.4
Room
5.9
Comfort
4.2
Service
9.2
Location
8.9
Breakfast
8.4
Value
7.1
Room
6.3
Comfort
5.2
Service
9.3
Location
8.7
Breakfast
8.0
Value
6.3
Room
6.1
Comfort
5.0
Service
9.1
Location
9.0
Cleanliness
9.0
Food
7.8
Room
6.4
8.0 Excellent
Pros: Staff was very friendly on check-in. Welcomed us with warm cookies. Room was as expected.
Cons: Bathroom was very small.
10.0 Excellent
Pros: Parfait pour un séjour avec enfants. Propre, abordable, bien situé, personnel courtois. Contrairement à d’autres avis, nous avons trouvé la température de la piscine très confortable.
Cons: Le stationnement de l’hôtel revient à 20$ par 24h, ce qui est un peu trop cher.
10.0 Excellent
Pros: Great service
Cons:
10.0 Excellent
Pros: The bed was so comfy! The hotel is also easy walking distance from the Spark Street Market and Parliament Hill.
Cons:
10.0 Excellent
Pros: Very clean
Cons: Wish they had a hot tub
9.0 Excellent
Pros: The staff were extremely friendly and courteous.
Cons: No room fridge
8.0 Excellent
Pros: The bed was super comfy. Airconditioning was superb. Loved the room. It's was a very relaxing trip. Front desk staff were amazing. Very very friendly. Nice start to the experience I must say and I arrived at 1am. Pretty good view from the room. Even though I didn't look out too much. Just stayed in and attended meetings.
Cons: The bathroom shower was too short for me. Also it's an older building that was renovated. You could tell in the shower. The ceiling was beginning to peel. Breakfast is expensive.
10.0 Excellent
Pros: I recently visited Ottawa with my husband. We are in our mid 30s and this city is our go to Getaway from Toronto because it's so chill. The hotel quiet and relaxing. It's a little out of the central downtown area, which is exactly what I wanted. But there is a subway station literally across the street that can take you to Parliament Hill and the Byward Marker area in minutes using Presto! It's very convenient. The hotel itself is clean and the staff are nice. Nothing out of the ordinary service wise, everything as expected. The sound proofing of the room is actually quite good. We were resting in our room without hearing much noise but once we got out to the corridor, someone next door was actually blasting Bollywood music. I do love that there is a Tim Horton attached next to it so you can easily get your morning coffee there without fussing with the hotel restaurant.
Cons: Nothing much.
10.0 Excellent
Pros: Great location and value.
Cons: Cost of parking
10.0 Excellent
Pros: very nice hotel, great pool and fitness center,staff very pleasant
Cons: not one thing
9.0 Excellent
Pros: Great location
Cons: Very small bathroom. Expensive parking, it would have cost me less ($5 +Taxes)t o just park without telling the hotel.
9.0 Excellent
Pros: location
Cons: fire drill, but not fault of hotel
Enjoy a luxurious stay within walking distance of many city center attractions at Delta Hotels by Marriott Ottawa City Centre. Ideally located in downtown Ottawa, Ontario, our modern, stylish hotel offers sleek, spacious hotel rooms and suites featuring pillowtop bedding, floor-to-ceiling windows and scenic city views. Enjoy complimentary Wi-Fi throughout our hotel. Dine at our Italian inspired bar and kitchen, Prova, our signature hotel restaurant. Maintain your fitness routine in our state-of-the-art gym, relax on our rooftop terrace or take a dip in our indoor, oversized saltwater pool. Those who are in downtown Ottawa, Ontario to host a meeting or social occasion will appreciate our complimentary business center and flexible event venues that can accommodate up to 1,100 guests. Explore Ottawa city centre with ease - Shaw Convention Centre, the ByWard Market District, Rideau Canal and Parliament Hill are moments away. We can't wait for you to visit us at our hotel in downtown Ottawa, Ontario.
A stay at The Business Inn places you in the heart of Ottawa, within a 15-minute walk of University of Ottawa and Museum of Nature. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Ottawa? This hotel has facilities measuring 1200 square feet (111 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 7,163 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.0
Pros: Laundry service and to go breakfast.
Excellent
10.0
Pros: Two giant screen TVs - comfy bed and fold out couch. Decent brekkie too.
Excellent
9.0
Pros: The location and the room facilities
Excellent
10.0
Excellent
8.0
Pros: Location and price. NAC/ Rideau Street about a 15 minute walk; uOttawa about 10 minutes. King size bed was very comfy! Breakfast is good; coffee was quite good and they make their own version of a breakfast sandwich.
Excellent
9.0
Pros: The suites are unusually spacious and well priced. Staff are very friendly.
Excellent
10.0
Pros: I was a wonderful experience!
Excellent
10.0
Pros: Great staff
Excellent
9.0
Pros: Breakfast was very good, really cozy, highly recommended. Not too far from the bar.
Excellent
10.0
Pros: I expected a continental breakfast but was pleased to find a variety of hot breakfast sandwiches and home fries as well. A lovely choice of fruits, yogurts, cereals, baked goods etc. Something for everyone. Service was great and the room was ideal for breakfast. I expected an economy standard room and was in a suite with bedroom, living room, kitchen and bathroom. I checked at desk to see if they had upgraded me but this was the room as ordered. It was a pleasant surprise. Best of all was staff and their kindness to me.
Excellent
8.0
Pros: staff helping to fix TV set. staff giving info and directions. best hotel breakfast I've ever had. I asked for a 2nd or 3rd floor room and received a 3rd, happy. free laundry
Excellent
8.0
Pros: I stay at the Business Inn whenever I visit my family in Ottawa and their guest room is already taken by another family member. They live two blocks away so the location is perfect. I would also stay here if I were travelling for work, due to the excellent amenities and again, central location.
Details
Reviews
Overall 8.5 Excellent
Based on 7,163 reviews
Wellness
8.8
Service
8.8
WiFi
8.8
Value
8.6
Location
8.6
Comfort
8.5
Room
8.5
Breakfast
8.3
Amenities
3.8
Vibe
3.1
Wellness
9.0
Comfort
8.5
Service
8.5
Room
8.4
Location
8.1
Breakfast
8.1
WiFi
7.7
Amenities
3.6
Vibe
2.7
Wellness
8.9
Comfort
8.4
Room
8.4
Service
8.3
Location
8.1
Breakfast
8.1
WiFi
7.8
Amenities
3.7
Vibe
3.0
Service
9.1
Location
8.8
Breakfast
8.3
Comfort
8.3
Room
8.1
WiFi
7.8
Amenities
4.4
Vibe
2.7
Value
8.8
Service
8.8
Location
8.5
Breakfast
8.3
Room
7.9
Comfort
7.8
Amenities
3.5
Vibe
2.3
7.0 Good
Pros: Laundry service and to go breakfast.
Cons: Shower head weak stream.
10.0 Excellent
Pros: Two giant screen TVs - comfy bed and fold out couch. Decent brekkie too.
Cons: Nothing
9.0 Excellent
Pros: The location and the room facilities
Cons: I had to pay for parking as a guest. That put me off.
10.0 Excellent
Pros:
Cons: It was a great experience.
8.0 Excellent
Pros: Location and price. NAC/ Rideau Street about a 15 minute walk; uOttawa about 10 minutes. King size bed was very comfy! Breakfast is good; coffee was quite good and they make their own version of a breakfast sandwich.
Cons: The rooms were non-smoking BUT people could smoke on the balconies and the smoke would get into the hotel. Internet was terrible; non-responsive attitude from front desk when I told them about it.
9.0 Excellent
Pros: The suites are unusually spacious and well priced. Staff are very friendly.
Cons: There were missing items from the kitchen, and the cleaning staff did not replenish the coffee supplies.
10.0 Excellent
Pros: I was a wonderful experience!
Cons: All was okay
10.0 Excellent
Pros: Great staff
Cons: Nothing
9.0 Excellent
Pros: Breakfast was very good, really cozy, highly recommended. Not too far from the bar.
Cons: N/A
10.0 Excellent
Pros: I expected a continental breakfast but was pleased to find a variety of hot breakfast sandwiches and home fries as well. A lovely choice of fruits, yogurts, cereals, baked goods etc. Something for everyone. Service was great and the room was ideal for breakfast. I expected an economy standard room and was in a suite with bedroom, living room, kitchen and bathroom. I checked at desk to see if they had upgraded me but this was the room as ordered. It was a pleasant surprise. Best of all was staff and their kindness to me.
Cons: The heating system looked a little old but was adequate. I would be interested to see how the A/C worked with that system. Very small elevators but it did not pose a problem for me.
8.0 Excellent
Pros: staff helping to fix TV set. staff giving info and directions. best hotel breakfast I've ever had. I asked for a 2nd or 3rd floor room and received a 3rd, happy. free laundry
Cons: slowest elevators ever, also very small compared to newer hotels
8.0 Excellent
Pros: I stay at the Business Inn whenever I visit my family in Ottawa and their guest room is already taken by another family member. They live two blocks away so the location is perfect. I would also stay here if I were travelling for work, due to the excellent amenities and again, central location.
Cons:
A stay at The Business Inn places you in the heart of Ottawa, within a 15-minute walk of University of Ottawa and Museum of Nature. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Ottawa? This hotel has facilities measuring 1200 square feet (111 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
A stay at Les Suites Hotel Ottawa places you in the heart of Ottawa, within a 10-minute walk of Byward Market Square and Rideau Centre. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ottawa? This aparthotel features 9235 square feet (858 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 3,212 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Awesome suite very large and comfortable. Well appointed with everything you need for overnight or an extended stay
Excellent
10.0
Pros: Big rooms with kitchen and bedroom. Right neat all the fun downtown Ottawa!!
Excellent
8.0
Pros: Room size and the fact that it like a condo and can entertain guest well
Good
7.5
Pros: It was clean and convinient. The kitchen was well equiped.
Excellent
10.0
Pros: Every thing about the hotel Its clean, convenient to every where and the rates are excellent
Excellent
8.0
Pros: Self catering facilities
Excellent
10.0
Pros: great location, clean rooms/suites
Good
6.0
Pros: Location
Excellent
10.0
Pros: We stayed in the Judges Cham bers suite. It was so charming, beautiful Victorian style decor and the most wonderful sheets and comfortable bed! A nice touch was the great selection of coffee and teas as well as oatmeal packets, creamers, milk and sugar. High quality towels were nice.
Excellent
10.0
Pros: Lemplacement, la chambre
Excellent
9.7
Pros: Location was good. If you are able to walk, not too far to the Parliment or the Byward market place. Nice products in the bathroom. There is a kitchen and laundry in the suites.
Mediocre
2.0
Pros: Location
Details
Reviews
Overall 8.5 Excellent
Based on 3,212 reviews
Location
9.0
Service
8.8
Wellness
8.6
Room
7.9
WiFi
6.5
Cleanliness
5.8
Breakfast
5.4
Amenities
4.4
Vibe
3.9
Wellness
8.7
Service
8.7
Location
8.7
Room
7.6
Value
6.1
Breakfast
5.6
Cleanliness
4.8
WiFi
4.4
Amenities
4.3
Vibe
3.1
Location
9.2
Service
9.1
Comfort
7.7
Room
7.6
WiFi
4.5
Vibe
3.6
Location
9.1
Service
8.7
Comfort
7.7
Room
7.3
Vibe
3.7
Location
9.2
Service
8.4
Comfort
8.0
Room
6.9
10.0 Excellent
Pros: Awesome suite very large and comfortable. Well appointed with everything you need for overnight or an extended stay
Cons: I liked everything.
10.0 Excellent
Pros: Big rooms with kitchen and bedroom. Right neat all the fun downtown Ottawa!!
Cons: Parking is expensive!
8.0 Excellent
Pros: Room size and the fact that it like a condo and can entertain guest well
Cons: They need to do some upgrades to furniture
7.5 Good
Pros: It was clean and convinient. The kitchen was well equiped.
Cons: Its in a great location and we enjoyed our stay.
10.0 Excellent
Pros: Every thing about the hotel Its clean, convenient to every where and the rates are excellent
Cons:
8.0 Excellent
Pros: Self catering facilities
Cons: I was happy staying at Les Suites there is nothing not to like there.
10.0 Excellent
Pros: great location, clean rooms/suites
Cons:
6.0 Good
Pros: Location
Cons: Needs a major upgrade
10.0 Excellent
Pros: We stayed in the Judges Cham bers suite. It was so charming, beautiful Victorian style decor and the most wonderful sheets and comfortable bed! A nice touch was the great selection of coffee and teas as well as oatmeal packets, creamers, milk and sugar. High quality towels were nice.
Cons: If you want the best TV watching experience with the biggest channel selection this may not be the best place for you, but honestly the ambiance of this suite lends itself to a lovely cup of tea and a good book.
10.0 Excellent
Pros: Lemplacement, la chambre
Cons:
9.7 Excellent
Pros: Location was good. If you are able to walk, not too far to the Parliment or the Byward market place. Nice products in the bathroom. There is a kitchen and laundry in the suites.
Cons: Unloading the car area is very tight and not many spaces.
The carpeting in our room could have been updated. Was a bit dirty.
Elevators are very slow.
$28.00 to park the car, but I believe that was per visit, not per day.
2.0 Mediocre
Pros: Location
Cons: Room was noisy, preventing sleep. Check in clerk was rude and officious.
A stay at Les Suites Hotel Ottawa places you in the heart of Ottawa, within a 10-minute walk of Byward Market Square and Rideau Centre. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ottawa? This aparthotel features 9235 square feet (858 square meters) of event facilities. Self parking (subject to charges) is available onsite.
A stay at Arc The Hotel places you in the heart of Ottawa, within a 10-minute walk of Parliament Hill and National Arts Centre. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ottawa? This hotel has facilities measuring 8880 square feet (825 square meters), including conference space. Limited parking is available onsite.
Overall 8.4 Excellent
Based on 2,295 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: Staff was incredible
Excellent
10.0
Pros: Nice. clean, staff was super nice and friendly. Great location. Fair price.
Excellent
9.7
Good
7.0
Pros: The staff were very friendly and helpfull also the location was very good.
Good
7.0
Pros: The location of this hotel was what was most worth the price.
Excellent
8.3
Pros: ARC The Hotel is centrally located in downtown Ottawa. The Hotel is not a luxury hotel but rather an apartment style hotel. As long as the reason for one’s trip to Ottawa means spending most of your time on either business or leisure, the hotel is a reasonably priced option. The staff are friendly and helpful.
Okay
4.8
Pros: The hotel is in a great location. It is a short walk from Elgin Street and Bank Street, where there are great shops and restaurants. Very convenient.
Excellent
8.0
Pros: Great location. Clean small room. Small window to an office building. Lumpy bed but otherwise comfortable
Excellent
10.0
Pros: The location was amazing! Short walking to everything!
Excellent
8.0
Pros: It was located in an amazing location and the room was spacious and clean.
Good
6.0
Mediocre
3.0
Pros: The person running the lounge and the location of the hotel.
Details
Reviews
Overall 8.4 Excellent
Based on 2,295 reviews
Service
9.0
Location
8.9
WiFi
7.7
Room
6.8
Breakfast
6.1
Amenities
5.8
Comfort
5.4
Location
8.8
Service
8.7
Room
6.3
Breakfast
6.2
Value
5.8
Comfort
5.3
Service
9.3
Location
8.9
Room
6.6
Amenities
5.9
Comfort
5.2
Location
9.0
Service
8.9
Value
6.0
Room
5.9
Amenities
5.4
Comfort
5.3
Location
8.9
Service
8.8
Cleanliness
8.1
Room
6.1
Comfort
5.3
8.0 Excellent
Pros: Staff was incredible
Cons: I question the four star rating
10.0 Excellent
Pros: Nice. clean, staff was super nice and friendly. Great location. Fair price.
Cons: nothing
9.7 Excellent
Pros:
Cons: Needs to be more clear about parking. Is there a valet stand? Do we leave everything with the desk? Wasn’t clear on arrival.
7.0 Good
Pros: The staff were very friendly and helpfull also the location was very good.
Cons: Room was small also the parking was expensive
7.0 Good
Pros: The location of this hotel was what was most worth the price.
Cons: Valet parking was difficult to use. It took us 5 laps (and an additional 45 minutes) in order for there to be space to pull up for valet parking. Instead this space was filled with taxis. Additionally, the room was small, and felt a little bit outdate
8.3 Excellent
Pros: ARC The Hotel is centrally located in downtown Ottawa. The Hotel is not a luxury hotel but rather an apartment style hotel. As long as the reason for one’s trip to Ottawa means spending most of your time on either business or leisure, the hotel is a reasonably priced option. The staff are friendly and helpful.
Cons:
4.8 Okay
Pros: The hotel is in a great location. It is a short walk from Elgin Street and Bank Street, where there are great shops and restaurants. Very convenient.
Cons: When we arrived, there was no power in the hotel. Of course this is not their fault, but we weren't even informed by the concierge when checking in, it was the teenage doorman who told us that there was no power. Not a great first impression. When they checked us in, they sent us to an occupied room which was absolutely mortifying. The next morning we woke up and noticed that there was a blood stain on the top sheet.. that was not from my partner or I. We immediately called and asked for the sheets to be changed, and informed them we were heading out for the rest of the day. When we returned back to the hotel hours later, the sheets had not been changed. Totally disgusting. The next morning my partner decided to stay in Ottawa one extra day, and wanted to stay in the room an extra night (it was close to everything and his stuff was already there). When we went downstairs to pay the extra charge, they took an ADDITIONAL deposit. Totally ridiculous as they still had a deposit from the first two nights. Definitely would not stay here again! The location was great but there were far too many issues.
8.0 Excellent
Pros: Great location. Clean small room. Small window to an office building. Lumpy bed but otherwise comfortable
Cons:
10.0 Excellent
Pros: The location was amazing! Short walking to everything!
Cons: My view from my window was of the brick wall of the building next door.
8.0 Excellent
Pros: It was located in an amazing location and the room was spacious and clean.
Cons: To start, the staff that greeted us did not explain to us that we would get charged $50 deposit each night on my credit card so I was quite shocked to find out I was over-charged, not knowing this was deposit only. Also, she did not tell us they have gym so we didn't get to use the facility. We asked if the hotel has any car park for their customers and the staff did not give us much information about parking and said they have valet parking if we want it.
6.0 Good
Pros:
Cons: Hot water took five minutes to warm up. Bath tub would not fill as the plug did not work. Gym was much smaller than it appeared in the photos and not all the exercise equipment worked (there would not have been room for two people to use free weights).
3.0 Mediocre
Pros: The person running the lounge and the location of the hotel.
Cons: The messed up check in for myself and all my guest. The restaurant as a disaster where we could never get seating or food. I found this hotel to be in a crisis of identity. It wants to be a boutique hotel but isn't.
A stay at Arc The Hotel places you in the heart of Ottawa, within a 10-minute walk of Parliament Hill and National Arts Centre. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ottawa? This hotel has facilities measuring 8880 square feet (825 square meters), including conference space. Limited parking is available onsite.
Experience modern style and warm service at Ottawa Marriott Hotel, set in the lively downtown district of Ottawa, Ontario, Canada. Make yourself at home in our smartly designed rooms and suites, featuring complimentary Wi-Fi, plush bedding, a Keurig coffee maker and views of downtown Ottawa, Canada. Grab a coffee at our on-site Starbucks before heading out for your meeting or sightseeing in Ottawa. Join us for American fare and a cocktail at "Spin" Kitchen & Bar. Relax and stay fit in our health club with an indoor pool, gym and sauna. Discover 26 elegant event venues, including our revolving Summit space and our grand ballroom. Explore Parliament Hill, the Rideau Canal and the National Gallery of Canada, all at a walking distance from our family friendly hotel. Located right by the new Lyon station, our hotel is 2 stops away from the Rideau shopping Centre, Shaw Centre and ByWard Market. Families will enjoy our Kid's Club and Game Room. A refreshing stay awaits you at our hotel in downtown Ottawa, Canada.
Overall 8.3 Excellent
Based on 3,383 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Love it , friendly staff . Good food and dog friendly
Excellent
9.0
Pros: Friendly staff. Great facilities, very clean and accessible. Great central location with easy walk to lots of attractions and a great Ottawa vibe.
Good
7.5
Pros: Location was good! Beds were very comfy!
Excellent
10.0
Pros: On checkout morning all of the public elevators were not working- we had been notified the day before. The staff were amazing on coming up, taking our luggage and directed us to the service elevator. The staff were well prepared and made it seemless.
Good
7.0
Pros: View
Okay
5.0
Pros: Location was good, central enough but very quiet.
Excellent
9.0
Pros: First, the check-in was simple and easy and staff very diligent and welcoming. Loved the location, pool area and size of the room, very spacious and clean. Got a good view from my window too. The room included TV, extra sofa, internet, full bathroom and all the basics for a good stay. Quiet nights is always appreciated and I had no issues with that.
Good
7.0
Pros: I liked that is was central and easy to walk up Spark street to the main part of downtown.
Excellent
8.0
Pros: The location was convenient for walking to downtown sites.
Excellent
10.0
Pros: Activity room for teens!
Good
7.0
Pros: Fairly close to the National Arts Centre and just a short walk away
Good
6.0
Pros: Location
Details
Reviews
Overall 8.3 Excellent
Based on 3,383 reviews
Location
9.0
Service
8.5
Pool
8.4
Wellness
8.1
Breakfast
7.7
Room
7.2
WiFi
6.6
Amenities
6.2
Comfort
5.7
Vibe
4.9
Location
8.8
Pool
8.6
Service
7.7
Breakfast
7.6
Value
6.7
Cleanliness
5.9
Room
5.9
Amenities
5.6
Comfort
5.1
WiFi
5.1
Vibe
4.3
Location
9.0
Pool
8.7
Service
8.7
Breakfast
7.6
Room
6.7
Amenities
5.8
Comfort
5.6
Vibe
4.2
Location
9.1
Service
8.5
Room
6.1
Cleanliness
5.8
Amenities
5.6
Comfort
5.6
WiFi
5.1
Vibe
3.4
Location
8.8
Service
8.2
Room
6.2
10.0 Excellent
Pros: Love it , friendly staff . Good food and dog friendly
Cons: Nothing
9.0 Excellent
Pros: Friendly staff. Great facilities, very clean and accessible. Great central location with easy walk to lots of attractions and a great Ottawa vibe.
Cons: Nothing
7.5 Good
Pros: Location was good! Beds were very comfy!
Cons: Nothing
10.0 Excellent
Pros: On checkout morning all of the public elevators were not working- we had been notified the day before. The staff were amazing on coming up, taking our luggage and directed us to the service elevator. The staff were well prepared and made it seemless.
Cons:
7.0 Good
Pros: View
Cons: Check in staff could be more helpful
5.0 Okay
Pros: Location was good, central enough but very quiet.
Cons: I actually stayed for 2 nights and while I don't have any major complaints, the feel of the entire room was very outdated and not pleasant on the eyes, especially given the rate. The bathroom tiles were extremely old and bath tub needed some serious TLC. The carpet and chairs in the room were very old and looked like they hadn't been replaced in many years. Also, breakfast was extremely basic. You're better off grabbing a Starbucks breakfast that's right in the building.
9.0 Excellent
Pros: First, the check-in was simple and easy and staff very diligent and welcoming. Loved the location, pool area and size of the room, very spacious and clean. Got a good view from my window too. The room included TV, extra sofa, internet, full bathroom and all the basics for a good stay. Quiet nights is always appreciated and I had no issues with that.
Cons: For some reason I found my room pretty cold, I could heard the AC running but it was not warming enough. At night I used and extra blanket for my bed. Didn't call the Front Desk since I found the extra blanket in the closet of the room.
7.0 Good
Pros: I liked that is was central and easy to walk up Spark street to the main part of downtown.
Cons: The second elevator needs to be fixed as there is a lot of waiting time for the one that is working. I would prefer a better explanation about the cost of parking and the levels in the public garage. There should be a basic fee for your stay at the hotel
8.0 Excellent
Pros: The location was convenient for walking to downtown sites.
Cons: There were very few dining options closeby. The best option was to walk 20-25 minutes to Byward Market.
10.0 Excellent
Pros: Activity room for teens!
Cons: Forced to pay additional charge for my family sized truck because it was too high to fit in the garage...(North American normal sized truck)
7.0 Good
Pros: Fairly close to the National Arts Centre and just a short walk away
Cons: The Marriot check-in guy swiped my card fur incidentals, but failed to mention that $50 would be charged to my card and then reversed after they deemed the room did not have any applicable incidental charges incurred. That would have been nice to know.
6.0 Good
Pros: Location
Cons: Dingy and old feeling. In need of an update. Not a four star by any means
Experience modern style and warm service at Ottawa Marriott Hotel, set in the lively downtown district of Ottawa, Ontario, Canada. Make yourself at home in our smartly designed rooms and suites, featuring complimentary Wi-Fi, plush bedding, a Keurig coffee maker and views of downtown Ottawa, Canada. Grab a coffee at our on-site Starbucks before heading out for your meeting or sightseeing in Ottawa. Join us for American fare and a cocktail at "Spin" Kitchen & Bar. Relax and stay fit in our health club with an indoor pool, gym and sauna. Discover 26 elegant event venues, including our revolving Summit space and our grand ballroom. Explore Parliament Hill, the Rideau Canal and the National Gallery of Canada, all at a walking distance from our family friendly hotel. Located right by the new Lyon station, our hotel is 2 stops away from the Rideau shopping Centre, Shaw Centre and ByWard Market. Families will enjoy our Kid's Club and Game Room. A refreshing stay awaits you at our hotel in downtown Ottawa, Canada.
An unbeatable location just isnt enough. Nestled right in the heart of Ottawa, Embassy Hotel and Suites matches its vibrant setting with the most spacious accommodations to be found in the downtown area. With our standard Bachelor Suites starting at a generous 450 square feet and One-Bedroom Suites topping out at 900 square feet, we have the perfect room for your next overnight business trip, weekend escape and or extended stay. No matter which suite you choose, each residence-style urban retreat features all the comforts of home, from the contemporary design to a full kitchen and private balconies.
Overall 8.3 Excellent
Based on 1,402 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
5.4
Okay
4.2
Excellent
9.0
Excellent
9.2
Pros: The room!
Okay
4.6
Pros: Location was good
Excellent
10.0
Pros: Hotel was able to accommodate our request for kettle and fridge as we were travelling with baby. Hotel is near City Hall where parking was free over the weekends
Good
6.0
Pros: location
Excellent
10.0
Pros: The room. Location
Good
7.0
Pros: location
Excellent
10.0
Pros: Easy walking distance to centre of Ottawa, friendly staff, very updated room, lots of little extras. (Tiny reading lamp overhead on each side of bed). Free (for now) parking at Ottawa City Hall on weekends - half a block away. Good food at Gastropub on premises.
Good
7.0
Pros: Friendly people
Excellent
10.0
Pros: I enjoyed having the kitchen with the room. Beds were very comfortable. I would definitely stay here again.
Details
Reviews
Overall 8.3 Excellent
Based on 1,402 reviews
Service
8.9
Location
8.7
Room
7.6
Comfort
7.1
WiFi
6.5
Breakfast
2.0
Wellness
2.0
Service
9.0
Location
8.2
Room
7.6
Comfort
7.4
Service
8.8
Location
8.8
Room
7.5
Comfort
7.1
Service
9.1
Location
9.0
Cleanliness
7.7
Comfort
7.0
Room
6.8
Service
9.1
Location
8.9
Room
7.2
Comfort
7.0
Amenities
4.9
5.4 Okay
Pros:
Cons: No air conditioning . Old building with old balcony. Felt unsafe.
4.2 Okay
Pros:
Cons: Rude employees , the room are cold and they give you a little blanket
9.0 Excellent
Pros:
Cons: Underground kinda spooky
9.2 Excellent
Pros: The room!
Cons:
4.6 Okay
Pros: Location was good
Cons: As i had requested a different room which i had selected but didnt get the same one which was in the photos so technically i paid for a bigger room but got a smaller one which was not a great deal.
10.0 Excellent
Pros: Hotel was able to accommodate our request for kettle and fridge as we were travelling with baby. Hotel is near City Hall where parking was free over the weekends
Cons:
6.0 Good
Pros: location
Cons: currently at Aug 2016 under construction so a lot of workers at elevators = delays -but survived ok
10.0 Excellent
Pros: The room. Location
Cons:
7.0 Good
Pros: location
Cons: under renovation August 2016 i don't think fully ready i.e. no relax chair in room just sofa & bed, kitchen not properly outfitted i.e. NO PAPER TOWEL....prices jumping up (compared to previous stays) even before renos done....
10.0 Excellent
Pros: Easy walking distance to centre of Ottawa, friendly staff, very updated room, lots of little extras. (Tiny reading lamp overhead on each side of bed). Free (for now) parking at Ottawa City Hall on weekends - half a block away. Good food at Gastropub on premises.
Cons:
7.0 Good
Pros: Friendly people
Cons: Dark rooms, thin walls , no assistance with luggage
10.0 Excellent
Pros: I enjoyed having the kitchen with the room. Beds were very comfortable. I would definitely stay here again.
Cons: No
An unbeatable location just isnt enough. Nestled right in the heart of Ottawa, Embassy Hotel and Suites matches its vibrant setting with the most spacious accommodations to be found in the downtown area. With our standard Bachelor Suites starting at a generous 450 square feet and One-Bedroom Suites topping out at 900 square feet, we have the perfect room for your next overnight business trip, weekend escape and or extended stay. No matter which suite you choose, each residence-style urban retreat features all the comforts of home, from the contemporary design to a full kitchen and private balconies.
With a stay at HI Ottawa Jail Hostel, you'll be centrally located in Ottawa, within a 5-minute walk of Rideau Centre and Shaw Centre. Featured amenities include complimentary wired Internet access, a computer station, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 8.2 Excellent
Based on 3,544 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Excellent
9.0
Excellent
10.0
Pros: Exceptionally clean, friendly accommodating staff, best location, nice common areas, complimentary breakfast in the mornings
Excellent
8.3
Pros: Truly an experience - beds were very comfy. Our private room was very simple - the hostel was not too busy so it really was private - so no issue with shared bathrooms. Towels were soft and fluffy. Weather was very cold outside but inside the jail was warm. The jail tour was great and kitchen was really good. We will def be back. Location is hard to beat!
Excellent
10.0
Pros: Friendly people and helpfull staff
Mediocre
3.0
Excellent
9.0
Pros: Location, cleaning, beds and breakfast was very good
Excellent
8.0
Pros: Very interesting & fun experience. Great location within easy walking distance to Parliament, museums, shopping, great restaurants. Eerily interesting, it feels like a jail, & the history is rather creepy, but great use for an awesome historic building. Staff was excellent, breakfast good, people from all over the world. I came for one night, stayed for two!
Excellent
10.0
Pros: What a wonderful experience! Sleeping in a REAL JAIL for three days was something I won't ever forget! It was so amazing to see how prisoners lived prior to 1970 in the Canadian Penal system.
Details
Reviews
Overall 8.2 Excellent
Based on 3,544 reviews
WiFi
9.5
Location
9.4
Service
8.4
Breakfast
8.4
Cleanliness
5.2
Room
4.7
Comfort
3.9
Bar
3.8
Location
9.6
WiFi
9.2
Service
9.0
Breakfast
8.6
Cleanliness
5.8
Room
5.4
Amenities
4.3
Location
9.2
Breakfast
8.2
Service
8.2
Cleanliness
4.9
Room
3.6
Comfort
3.3
Location
9.3
Breakfast
8.3
Service
8.2
Cleanliness
5.3
Room
4.2
Comfort
4.0
Location
9.5
Breakfast
8.2
Service
8.1
Amenities
5.0
Room
3.8
9.0 Excellent
Pros:
Cons: I wish the parking was free :(
10.0 Excellent
Pros: Exceptionally clean, friendly accommodating staff, best location, nice common areas, complimentary breakfast in the mornings
Cons: One main shower and one main toilet on each floor
8.3 Excellent
Pros: Truly an experience - beds were very comfy. Our private room was very simple - the hostel was not too busy so it really was private - so no issue with shared bathrooms. Towels were soft and fluffy. Weather was very cold outside but inside the jail was warm. The jail tour was great and kitchen was really good. We will def be back. Location is hard to beat!
Cons: VERY noisy - they leave you earplugs but plan to go to bed early and rise early. The jail was designed to carry noise. Also you are here for the experience so come expecting it - you are in an actual JAIL people.
10.0 Excellent
Pros: Friendly people and helpfull staff
Cons: Kitchen area, especially washing area can be renovated.
3.0 Mediocre
Pros:
Cons: The washroom and the bed side lamp wasn’t t working also breakfast should be offered a little bit earlier. One also has to leave the room in order to use the washroom which could only be used by one person at a time for the whole floor
9.0 Excellent
Pros: Location, cleaning, beds and breakfast was very good
Cons:
8.0 Excellent
Pros: Very interesting & fun experience. Great location within easy walking distance to Parliament, museums, shopping, great restaurants. Eerily interesting, it feels like a jail, & the history is rather creepy, but great use for an awesome historic building. Staff was excellent, breakfast good, people from all over the world. I came for one night, stayed for two!
Cons:
10.0 Excellent
Pros: What a wonderful experience! Sleeping in a REAL JAIL for three days was something I won't ever forget! It was so amazing to see how prisoners lived prior to 1970 in the Canadian Penal system.
Cons: Gosh, there isn't much you can say negativity about this place -- except, perhaps, it would have been nice to have two pillows instead of one -- but it's JAIL, remember!?! :-)
With a stay at HI Ottawa Jail Hostel, you'll be centrally located in Ottawa, within a 5-minute walk of Rideau Centre and Shaw Centre. Featured amenities include complimentary wired Internet access, a computer station, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Cartier Place Suite Hotel: Your Hotel in Downtown OttawaWelcome to the Cartier Place Suite Hotel, one of the most unique hotels in downtown Ottawa; TripAdvisor recommended and winner of the Certificate of Excellence. Our pet friendly hotel is proud to be family owned and operated.
Overall 8.1 Excellent
Based on 4,175 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.0
Pros: Great location
Excellent
8.0
Pros: Location,suite,staff and the gym.
Excellent
9.0
Pros: Big suite. Close to downtown. Clean and quiet.
Good
6.0
Pros: The staff were wonderful!! Everyone was very friendly and helpful.
Excellent
9.0
Pros: The location was fantastic... just a short walk to Confederation Park where all the Winterlude ice sculptures were located. A short walk to the Canal as well.
Okay
5.7
Pros: Great to be able to get two bedrooms.
Excellent
10.0
Pros: Kitchen is complete with utensils and cooking ware
Excellent
8.0
Pros: Roominess and felt at home
Excellent
8.0
Pros: Comfy beds clean rooms good size suite had everything we needed
Good
7.5
Pros: good kitchen
Excellent
9.0
Pros: Location is terrific and having access to kitchen facilities is a huge plus.
Excellent
8.0
Pros: Position, space quiet and facilities
Details
Reviews
Overall 8.1 Excellent
Based on 4,175 reviews
Bar
9.2
Service
8.4
Location
8.4
Pool
8.2
WiFi
8.1
Room
6.7
Value
5.2
Amenities
4.4
Breakfast
4.2
Vibe
2.8
Location
8.5
Pool
8.3
Service
8.3
WiFi
6.7
Room
6.4
Value
5.5
Amenities
4.6
Breakfast
4.4
Vibe
2.1
Pool
8.4
Service
8.3
Location
8.3
Room
7.0
Value
5.4
Breakfast
4.4
Amenities
4.3
Vibe
2.4
Location
8.4
Service
7.9
Room
6.8
Value
5.5
Amenities
4.1
Vibe
2.3
Service
8.5
Location
8.2
Room
5.9
Value
5.7
Amenities
4.2
Vibe
2.5
7.0 Good
Pros: Great location
Cons: -Outdated -Half of the stove didn't work -Old sponges to wash dishes in the kitchen
8.0 Excellent
Pros: Location,suite,staff and the gym.
Cons: 3 dollar for a small coffee to go.
9.0 Excellent
Pros: Big suite. Close to downtown. Clean and quiet.
Cons: Coffee maker did not work. Main Street near the hotel is under major construction.
6.0 Good
Pros: The staff were wonderful!! Everyone was very friendly and helpful.
Cons: The bed was extremely uncomfortable. It was the little things they missed. No hand towels, no lotion, only bar hand soap. No tv in the bedroom, the one in the livingroom was small. And it's dated, you actually get a key not a key card to enter room
9.0 Excellent
Pros: The location was fantastic... just a short walk to Confederation Park where all the Winterlude ice sculptures were located. A short walk to the Canal as well.
Cons: A complaint I have is the room was advertised as "non-smoking" but we smelled smoke the second we opened the door. Also there were ashtrays and matches in the cabinets clearly indicating the room had been used as a smoking room. AndI'm not from Norwalk CT
5.7 Okay
Pros: Great to be able to get two bedrooms.
Cons: Hotel overall could use a little upgrading.
10.0 Excellent
Pros: Kitchen is complete with utensils and cooking ware
Cons: Nothing
8.0 Excellent
Pros: Roominess and felt at home
Cons:
8.0 Excellent
Pros: Comfy beds clean rooms good size suite had everything we needed
Cons: Should warn people ahead of time that parking garage will not fit larger pick up trucks or vehicles
7.5 Good
Pros: good kitchen
Cons: Parking fee is so expensive Parking space is not good Ceiling height is limited. I should removed the antena of my car to avoid damange Terrible Parking space
9.0 Excellent
Pros: Location is terrific and having access to kitchen facilities is a huge plus.
Cons: The decor was a little weary, of an earlier era. But it would not deter me from returning.
8.0 Excellent
Pros: Position, space quiet and facilities
Cons: Tired door locks, carpets and shower controls
Cartier Place Suite Hotel: Your Hotel in Downtown OttawaWelcome to the Cartier Place Suite Hotel, one of the most unique hotels in downtown Ottawa; TripAdvisor recommended and winner of the Certificate of Excellence. Our pet friendly hotel is proud to be family owned and operated.
Overall 8.0 Excellent
Based on 2,513 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.0
Pros: Convenient location
Good
7.0
Pros: Good basic accommodation. Reasonable quality internet. Good value for the money. Just outside of downtown. Large grocery store and convenience stores nearby. No shortage of hot water. Reasonable water flow in the shower.
Excellent
8.3
Pros: Room was spacious, enough room for 2 people. Area was convenient, near Loblaws, shopper's drug mart, lots of restaurants and tourist sites.
Excellent
9.0
Pros: Staff was very professional. Parking on premise with in and out privileges. Close to U of Ottawa and we parked out car and walked.
Poor
1.0
Pros: This hotle staff isvery rude
Good
7.0
Pros: Location. Walking distance to many attractions. Quick efficient check in. Bed was comfortable.
Poor
1.0
Pros: Location was good.
Excellent
9.0
Pros: Friendliness of staff.
Excellent
10.0
Pros: The overall ambiance of the hotel was welcoming. Room was very clean and stocked with all the necessities
Excellent
10.0
Pros: Extremely nice room and furnishings for a days inn. Great location.
Excellent
8.0
Pros: Locationand price
Excellent
9.6
Pros: Extremely comfortable beds, loved them. Super nice staff. Great! Thx
Details
Reviews
Overall 8.0 Excellent
Based on 2,513 reviews
Service
8.9
Location
8.9
WiFi
7.9
Room
7.5
Comfort
7.1
Value
6.9
Breakfast
2.5
Pool
1.4
Service
9.0
Location
9.0
Cleanliness
8.7
Room
7.4
Value
6.7
WiFi
6.5
Amenities
3.0
Vibe
2.5
Breakfast
2.3
Service
9.0
Location
8.6
Room
8.0
Value
6.3
Vibe
2.9
Amenities
2.8
Breakfast
2.2
Service
8.7
Location
8.5
Room
7.0
Value
6.6
Vibe
2.7
Location
9.2
Service
8.7
Room
7.1
Vibe
3.1
6.0 Good
Pros: Convenient location
Cons: It looks like a cheap motel on the road however they charge like a fancy hotel, it is not lobby or it is too small
7.0 Good
Pros: Good basic accommodation. Reasonable quality internet. Good value for the money. Just outside of downtown. Large grocery store and convenience stores nearby. No shortage of hot water. Reasonable water flow in the shower.
Cons: No breakfast but the usual coffee machine in the room. Small fridge in the room was nice. $7.00 per night for parking
8.3 Excellent
Pros: Room was spacious, enough room for 2 people. Area was convenient, near Loblaws, shopper's drug mart, lots of restaurants and tourist sites.
Cons: Washroom a little small. Walls thin, can hear other guests.
9.0 Excellent
Pros: Staff was very professional. Parking on premise with in and out privileges. Close to U of Ottawa and we parked out car and walked.
Cons:
1.0 Poor
Pros: This hotle staff isvery rude
Cons: They did not have a microwave oven in the room we paid high rate for weekdays
7.0 Good
Pros: Location. Walking distance to many attractions. Quick efficient check in. Bed was comfortable.
Cons: Building is dated. No breakfast included.
1.0 Poor
Pros: Location was good.
Cons: The extra fees I had to pay. I had to pay for parking as well pay for my pet to stay. Nowhere on their site does it state there is any fee for pets.
9.0 Excellent
Pros: Friendliness of staff.
Cons: Stairs leading up to room were awkward, as we had a wheelchair.
10.0 Excellent
Pros: The overall ambiance of the hotel was welcoming. Room was very clean and stocked with all the necessities
Cons: Theres nothing i didnt like. Everything met my expectations
10.0 Excellent
Pros: Extremely nice room and furnishings for a days inn. Great location.
Cons: $10 charge for parking
8.0 Excellent
Pros: Locationand price
Cons:
9.6 Excellent
Pros: Extremely comfortable beds, loved them. Super nice staff. Great! Thx
Cons: Heating could have been better
With a stay at Capital Hill Hotel and Suites in Ottawa (Downtown Ottawa), you'll be steps from National Arts Centre and 6 minutes by foot from Parliament Hill. Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Overall 7.9 Good
Based on 4,162 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: The Location
Excellent
8.5
Pros: Location, location, location ! The hotel was overall good. It provided everything I could have expected for the price and location. Nothing exceptional from the hospitality side of the overnight team, bit a true sense of hospitality rang loud and clear from any and every interaction of the day time staff and management, from email correspondence with management, to front desk, to staff I passed in the hallway.
Excellent
8.0
Pros: Location
Okay
4.0
Okay
5.0
Pros: location location location
Excellent
8.0
Pros: Easy check in. Room is large with a little kitchen
Excellent
10.0
Pros: Front desk staff were very very excellent in their customer service. We were in Ottawa to visit all the sites and were constantly asking them for directions. Every one of the front desk staff day and night were so responsive and receptive. Kudos to all
Excellent
10.0
Pros: The location.
Good
6.0
Pros: The room itself was very nice, and the lobby was beautiful. For the most part the staff was very helpful and friendly.
Good
7.0
Excellent
8.0
Pros: The location was excellent. The staff was very helpful. I needed a small refrigerator and one was delivered immediately. I needed a recommendation for a place to get food after hours and there were very helpful.
Okay
4.2
Details
Reviews
Overall 7.9 Good
Based on 4,162 reviews
Location
8.6
Service
8.1
Room
6.0
Breakfast
4.4
WiFi
4.0
Amenities
2.8
Vibe
2.7
Wellness
2.1
Bar
1.7
Pool
1.3
Location
8.5
Service
8.0
Room
6.1
Breakfast
3.8
Amenities
2.8
WiFi
2.2
Vibe
1.9
Location
8.9
Service
8.0
Room
5.9
Comfort
5.8
Breakfast
5.1
Amenities
2.9
WiFi
2.9
Vibe
2.6
Location
8.9
Service
7.6
Comfort
5.4
Room
4.9
Amenities
2.9
WiFi
2.2
Vibe
1.8
Service
8.4
Location
8.4
Comfort
6.0
Room
5.4
WiFi
2.6
Amenities
2.5
8.0 Excellent
Pros: The Location
Cons: No
8.5 Excellent
Pros: Location, location, location ! The hotel was overall good. It provided everything I could have expected for the price and location. Nothing exceptional from the hospitality side of the overnight team, bit a true sense of hospitality rang loud and clear from any and every interaction of the day time staff and management, from email correspondence with management, to front desk, to staff I passed in the hallway.
Cons: The sum of all the reviews I read were a better reflection of the experience than I expected. The hotel was overall good. It provided everything I could have expected for the price and location. Nothing exceptional from the hospitality side of the overnight team, bit a true sense of hospitality rang loud and clear from any and every interaction of the day time staff and management, from email correspondence with management, to front desk, to staff I passed in the hallway. Great location! Not in a room with an opportune view, but such a prime location to government and financial buildings, sightseeing, shopping, and dining.
8.0 Excellent
Pros: Location
Cons: WiFi, Breakfast and Parking
4.0 Okay
Pros:
Cons: La fan faisait beaucoup de bruit - too uch noise with the fan all night! And I the room was so cold!
5.0 Okay
Pros: location location location
Cons: there was no restaurant and security was lacking
8.0 Excellent
Pros: Easy check in. Room is large with a little kitchen
Cons:
10.0 Excellent
Pros: Front desk staff were very very excellent in their customer service. We were in Ottawa to visit all the sites and were constantly asking them for directions. Every one of the front desk staff day and night were so responsive and receptive. Kudos to all
Cons: One factor was the bathroom. There was a slight mouldy odor around the toilet. Also when taking a shower the water coming from the tap was hot but when the shower was turned it the water fluctuated from hot to very cold. Not a pleasant way to shower.
10.0 Excellent
Pros: The location.
Cons:
6.0 Good
Pros: The room itself was very nice, and the lobby was beautiful. For the most part the staff was very helpful and friendly.
Cons: The bathroom was very cramped and outdated, and you could tell our bathroom door had been busted at one point. The girl who received us upon arrival became snarky and their parking was not disclosed prior to arrival. The parking rules of keeping our keys and us having to request them so that they have the ability to move the cars to fit more than the parking lot itself is equipped for seemed unnecessary, there was only a handful of cars but their policy, if they did ever need to cramp cars, sounded like an accident waiting to happen.
7.0 Good
Pros:
Cons: Bed was uncomfortable
8.0 Excellent
Pros: The location was excellent. The staff was very helpful. I needed a small refrigerator and one was delivered immediately. I needed a recommendation for a place to get food after hours and there were very helpful.
Cons: I would have appreciated the refrigerator being incorporated into the room. Better lighting and hangers in both closets would have been much appreciated.
4.2 Okay
Pros:
Cons: I will never book again this hotel
With a stay at Capital Hill Hotel and Suites in Ottawa (Downtown Ottawa), you'll be steps from National Arts Centre and 6 minutes by foot from Parliament Hill. Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
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