The Westin Ottawa
4 stars

The Westin Ottawa

11 Colonel By Drive, Ottawa, ON K1N 9H4, Canada
Ottawa, Canada
See location+1 613 560 7000
From
$223
Cheapest

rate per night

8.4
Very good
based on 1020 reviews
1,020 reviews
Room type
Provider
Nightly total
Traditional Room
$223
King room
$260
Double room
$271

Photos of The Westin Ottawa

Overview

Our modern hotel in downtown Ottawa is located in the Ottawa business district across from the Rideau Canal, an UNESCO World Heritage Site. Our renowned Shore Club restaurant is a popular dining choice for hotel guests and Ottawa locals alike. Stay active during your visit to Canada with our hotel's fitness offerings, including our indoor saltwater pool, our modern fitness center and our private squash courts. Host your next conference or event in our dynamic venues, connected to the Rogers Centre Ottawa, and take advantage of our state-of-the-art AV equipment and expert planning services. Enjoy a restful night sleep in refined hotel rooms and suites with enriching amenities and stunning views of the Ottawa cityscape at our hotel on Colonel By Drive, Ottawa.
8.4
Very good rating
Based on 1,020 verified guest reviews

Latest deals for The Westin Ottawa

Wed 24/9
Thu 25/9
Double room
2 double beds
$271
nightly with fees
2 double beds
$299
nightly with fees
2 double beds
$304
nightly with fees
Executive room
bed type unknown
$759
nightly with fees
Deluxe room
1 king bed
$291
nightly with fees
2 double beds
$353
nightly with fees
1 king bed
$395
nightly with fees
King room
1 king bed
$260
nightly with fees
1 king bed
$264
nightly with fees
1 king bed
$283
nightly with fees
Traditional Room
1 king bed
$223
nightly with fees
1 king bed
$238
nightly with fees
1 king bed
$264
nightly with fees
Standard Room
bed type unknown
$303
nightly with fees
2 double beds
$360
nightly with fees
bed type unknown
$557
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Westin Ottawa

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Coffee shop
  • Valet parking
  • Business centre

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key card access
  • Express check-out
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Linens
  • Towels
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Conditioner

Pool and spa

  • Saltwater pool
  • Massage
  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Sauna

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Hypoallergenic
  • Allergy-free room
  • No smoking
  • Designated smoking area

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Refrigerator
  • Coffee machine
  • Coffee shop

General

  • Family rooms
  • Seating area
  • Sofa
  • Landmark view
  • Carpeted
  • City view
  • Storage available

Bathroom

  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Things to do

  • Gift shop
  • Hiking
  • Bicycle hire
  • Cycling

Parking and transportation

  • Parking
  • Airport shuttle
  • Valet parking

Bedroom

  • Alarm clock
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Media and entertainment

  • Cable or satellite TV

Family friendly

  • Cribs available

Fitness

  • Fitness centre

Reviews of The Westin Ottawa

8.4
Very good
1020 verified ratings
Wonderful
570
Very good
168
Good
107
Okay
51
Fair
58
Mediocre
21
Poor
45

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, spacious rooms, and friendly staff. Many highlighted the amazing breakfast and the convenience of being close to attractions. However, there were significant complaints regarding noise levels, cleanliness issues, and outdated amenities, which detracted from the overall experience.
AI-generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Cleanliness3 out of 10
Sort by:Most recent

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Score by provider

All reviews

10
Wonderful
Anonymous, Dec 2018
Pros (+) Before our arrival we were contacted to ensure all our needs would be met. From the valet to the desk personnel to having transportation arranged for our evening to a special anniversary gift delivered to our room we were overwhelmed and so pleased with the attention all the staff paid to us. It made the stay so much more enjoyable and effortless.
10
Wonderful
Anonymous, Oct 2017
Pros (+) The staff are patient and take their time to explain whatever we asked. They made sure we were taken care of. They found and supplied us with a wheel chair. They had a great disabled room. Easy access to a shopping mall.
Cons (-) For disabled it was a long hall but wheel chair availability made it easy.
5.1
Fair
Anonymous, Jan 2017
Pros (+) Staff,location
Cons (-) Kids running around hote,l screaming well after 1100pm ,older hotel,needs updated.
2.0
Poor
Anonymous, Oct 2016
Cons (-) They oversold the rooms. They did not have a room for me I had to sleep on a cot in a conference room!
10
Wonderful
susan, Aug 2016
Pros (+) Not only was the lobby staff friendly and engaging, they were extra attentive. The room with the Parliament view was fantastic and no details were overlooked -- linens, towels, cleanliness. Could not have done better for reasonable price or for greater cost.

Location

11 Colonel By Drive, Ottawa, ON K1N 9H4

What's nearby

  • Shaw Centre64 m
  • National War Memorial276 m
  • Embassy of the United States0.5 km
  • Parliament Hill0.6 km
  • Peace Tower0.6 km
  • Library Of Parliament0.7 km
  • University of Ottawa0.7 km
  • National Gallery of Canada0.8 km
  • Downtown Ottawa0.8 km
  • Royal Canadian Mint1 km
  • Supreme Court of Canada1.1 km
  • Library and Archives Canada1.3 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Westin Ottawa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Westin Ottawa

  • What are The Westin Ottawa eating options?

    The Shore Club serves you scrumptious delights for lunch and dinner, featuring seafood and hefty steaks. For a more casual meal, drop in at the Daly’s Express where you can enjoy snacks and coffee. Room service is available 24h a day, so you can eat whenever hunger strikes. One unique service the hotel provides is their special menus, such as the Sleep Well Menu that includes lots of amino acids and vitamins – perfect if you’re jetlagged. A kid-friendly menu caters to your children’s requirements.

  • What is the wellness and fitness program like at The Westin Ottawa?

    A broad range of massages and other therapy treatments can provide you with in-room or spa services for a relaxing time. The hotel’s designated running concierge is happy to take you on a jog through the most beautiful parts of Ottawa, either in a private session or as part of a group run. A spacious Jacuzzi is part of the indoor heated saltwater pool for the ultimate downtime.

  • How many meeting rooms are available at The Westin Ottawa?

    As a conference hotel, The Westin Ottawa boasts over 47,000 sq ft of event space, including 27 conference rooms and their on-site grand ballroom, which counts to the biggest the city has to offer with more than 16,000 sq ft. The meeting rooms are equipped with ergonomic chairs, screens, and whiteboards, while the ballrooms have natural light in a sophisticated setting for grand banquets and weddings. Catering options can be arranged if you want to put the cherry on top of your planned event.

  • How high are The Westin Ottawa parking rates?

    Benefit from the on-site hotel parking lot to keep your car close-by and secure. Rates to use the private parking lot are approximately C$ 4.50 (about $3.40) per hour and C$ 30 (about $23) per day. To add more comfort to your stay, you can also request valet parking services, which come at a price of C$ 48 (about $37) per day. The parking lot also provides one electric car charging station that can be used free of charge by hotel guests.

  • Why is The Westin Ottawa a good choice when I travel with a pet?

    Pet-friendly rooms allow you to indulge in the high comfort this hotel provides, but with the company of your dog of up to 70 lb. Unlike most other hotels, The Westin Ottawa does not charge an extra fee for your pet, but a waiver must be signed upon arrival. The maximum occupancy of pets per room is two.

  • How much does The Westin Ottawa charge for breakfast?

    Start your day with the delicious and extensive breakfast buffet provided at the hotel. From simple bread, butter, and jam to warm omelets and pancakes, you will surely find something to your taste. In order to enjoy the scrumptious breakfast every morning, guests have to pay about C$ 32 (around $25) per person and day.

  • What are the best directions from Ottawa Airport to The Westin Ottawa?

    One of the hotel’s perks is its close distance to the airport, with only 15min of driving separating you. To get there, head towards Route 79 N and then turn left onto Colonel By Drive. Follow the drive until the hotel appears on the left-hand side. (Prices checked 30/07/19).

  • Where is The Westin Ottawa located?

    The Westin Ottawa is located at 11 Colonel By Drive in Sandy Hill, 1 km from the centre of Ottawa. Shaw Centre is the closest landmark to The Westin Ottawa.

  • When is check-in time and check-out time at The Westin Ottawa?

    Check-in time is 16:00 and check-out time is 12:00 at The Westin Ottawa.

  • Does The Westin Ottawa offer free Wi-Fi?

    Yes, The Westin Ottawa offers free Wi-Fi.

  • How far is The Westin Ottawa from the airport?

    The Westin Ottawa is 11.5 km from Ottawa. The Westin Ottawa is 84.6 km from Ogdensburg.

  • Does The Westin Ottawa have a pool?

    Yes, The Westin Ottawa has a pool on-site.

  • How does KAYAK find such great The Westin Ottawa hotel deals?

    KAYAK scours the web for all room deals available at The Westin Ottawa in Ottawa and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Westin Ottawa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Westin Ottawa.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.7
1.0 km
Ottawa
11.5 km

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