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Lord Elgin Hotel

Lord Elgin Hotel

8.7
Excellent

Based on 4,261 reviews
 
100 Elgin Street, Ottawa, ON, Canada
  +1 613 235 3333
Lord Elgin Hotel - Ottawa, ON, Canada
Check-in
Check-out
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Hotels.com $166
Hotwire $173
KAYAK $179
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Rooms

Check-in
Check-out

Double rooms

$319+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$319 per night
IMAGE
Unknown
$376 per night

Queen rooms

$243+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Queen bed
$243 per night
IMAGE
Queen bed
$290 per night
IMAGE
Unknown
$347 per night
IMAGE
Queen bed
$348 per night
IMAGE
Queen bed
$355 per night
IMAGE
Queen bed
$389 per night

Executive rooms

$370+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
$370 per night

Classic rooms

$166+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$166 per night
IMAGE
Unknown
$173 per night
IMAGE
Unknown
$179 per night
IMAGE
Unknown
$182 per night
IMAGE
Queen bed
$186 per night
IMAGE
Queen bed
$187 per night
IMAGE
Queen bed
$188 per night
IMAGE
Unknown
$194 per night
IMAGE
Queen bed
$199 per night
IMAGE
Queen bed
$217 per night
IMAGE
Queen bed
$219 per night
IMAGE
Queen bed
$242 per night
IMAGE
Unknown
$255 per night
IMAGE
Unknown
$255 per night
IMAGE
Unknown
$260 per night
IMAGE
Unknown
$273 per night
IMAGE
Queen bed
$278 per night
IMAGE
Unknown
$298 per night
IMAGE
Queen bed
$361 per night

Reviews

Traveller rating

388
116
25
4
1

Time of year

Traveller type

Show reviews that mention

+
elgin
byward market
close to parliament
valet parking
hot tub
great location
great view
walking distance
staff were very friendly
great pool
bed was comfortable
bathroom door
attractions and shopping
hotel is great
great room
starbucks in lobby
comfortable bed
  • Excellent
    Jun 2018
    10.0

    Excellent hotel in Ottawa

    The staff is extremely pleasant, courteous and helpful.

  • Excellent
    Jan 2018
    9.7

    High end hotel without the price

    Probably the best value I’ve received for a hotel stay. Fantastic location. Wonderful staff. I will be returning.

    The building itself is older. Not a bad thing but something to be aware of.

  • Okay
    Dec 2017
    5.7

    Older hotel

    Close to downtown, older style hotel nice , older pool but nice

    Breakfast was awful for room service didn't even get what we ordered

  • Okay
    Aug 2017
    6.0

    pile em high

    Nice enough, good location, valet staff friendly and organised. Shower was great.

    Entrance to drop off very crowded, Bar closed at 11.15 they had no coffee and wouldn't make any, just a very strange attitude at the bar the ambience is more "what are you doing here" than welcome We ordered a queen got a double bed.

  • Excellent
    May 2016
    9.7

    Excellent location and dependable quality

    The location and helpfulness of staff will keep bringing us back to the Lord Elgin

    There is nothing to dislike. The hotel features first rate amenities within a fine old hotel that is maintained impeccably.

  • Excellent
    Feb 2016
    9.1

    Very close to the canal for winter skating

  • Excellent
    Oct 2015
    8.2

    Long Weekend

    Centrally located! Friendly! Helpful! Comfortable!!! Good rates! Finally installed safes for the room!!

    Bar and restaurant could have been open later with entertainment? Relax in Lounge after night out!!

  • Excellent
    Sep 2015
    10.0

    Stayed there for a wedding nearby

    Loved the location.

    There's nothing to dislike.

  • Okay
    Sep 2015
    5.7

    A few useful tips to improve the client experience

    I liked the location and the decor of the lobby. Most of the staff are very friendly and professional. The food in the restaurant was great and well worth the price.

    My tv in the room did not work (no sound on the tv) It eventually got fixed, but took some time staring at the walls in the mean time. The pillows were very thin and cheap, I would highly recommend buying somm good quality pillows that are firm so guests would get a better sleep. At night I had little bites all over me, so I am not sure if I was allergic to the mattress or the laundry detergent they use. The parking service is extremely expensive and it takes a long time for the parking attendants to move all of the cars underground to get to yours, so that is not a very modern or efficient system.

  • Excellent
    Aug 2015
    9.1

    30.00 night for parking

    Great location to walk to all Ottawa locations!

    Location, location, location!

  • Good
    Mar 2015
    6.2

    Parking was expensive and it a long time to get the car. The Internet stopped before we checked out. Bathrooms could be better and are a little dirty. The blinds in the bathroom were very dirty. Bathroom should also have more towels.

  • Okay
    Feb 2015
    5.7

    Location great/ Front Desk staff deplorable

    The convenient location is the only redeeming thing about this hotel.

    For years I have wanted to stay at this hotel -- I finally had the opportunity and was sorrly disappointed by the way I was spoken to and treated by front desk staff. I asked reasonable questions and said please and thank you and was treated with "...yes but you booked this on-line". As if to say I was not worthy of decent service because I booked my room on-line at the last minute." My room was not as described when I booked and I would suggest the Hotel Management double check what On-Line Travel Services are offering on behalf of their hotel - so that people are not mis-lead and then asking your snobby Front Desk staff about what was promised and then not offered. I would have to say the price for a room is definitely not worth it. Rooms are dated and smaller than reviews and photos. The Lord Elgin did not live up to any of my expectations -- the Front Desk staff could do with better customer service training. However, BellMen/Valet staff and Housekeeping were delightful.

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About

Overview

Ideally located in the heart of downtown Ottawa, overlooking Confederation Park and the National Arts centre. Lord Elgin is steps away from the Rideau Canal; the world's longest skating rink in the winter and a beautiful waterway in the summer; the Shaw Centre, Parliament Buildings, and Ottawa Rideau Centre.

iHotelier/iStay

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.7 Excellent

Based on 4,261 reviews

9.4

Location

9.1

Service

4.9

Value for money

4.9

Breakfast

Things to know

  • Clean rooms
  • Nice building
  • Friendly service
  • Wonderful sightseeing

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Parking
Fitness centre
Free Wi-Fi
Increased accessibility
ATM on-site
Business centre
Internet
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Hot Tub
Indoor pool
Skiing
No smoking
Restaurant
Bar/Lounge
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Sauna
Storage available
Lift
Concierge service
Hairdryer
Coffee shop
Pets not allowed
Wedding services

Location

Most popular landmarks

  • National War Memorial 315 m
  • Shaw Centre 322 m
  • Bytown Museum 0.6 km
  • Parliament Hill 0.6 km
  • Peace Tower 0.6 km
  • University of Ottawa 0.8 km

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