Best Ottawa hotels near Bytown Museum
The Alt Hotel Ottawa is a real landmark in the newly revitalized business district of downtown Ottawa. An asset for both business people and tourists, the hotel is conveniently located next to shops, restaurants and boutiques. Modern rooms with absolutely everything you need: a comfortable bed, a nice hot shower and super-fast Wi-Fi. All this in a modern environment where you can sit back, relax and enjoy a drink.
Overall 9.1 Excellent
Based on 1,783 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Well located, super clean room and friendly staff.
Excellent
8.3
Pros: Location is great. Everything so close.
Good
7.9
Pros: Bed and shower were very comfortable, the staff was super helpfull and friendly
Excellent
10.0
Pros: Love this place
Excellent
10.0
Pros: I enjoy the familiarity of the staff members, this is my 3 stay in August Staff members remembering past conversation makes me feel like I matter at Alt. Another reason why I enjoy staying here is, this hotel must be sound proof. I have the best sleep in this quiet environment.
Excellent
9.2
Pros: Decor. Breakfast.
Good
6.3
Pros: Nespresso maker in the room was a pleasure.
Excellent
8.3
Pros: i liked the design of the room. I also liked the way they conserve energy by using your key cards.
Good
7.9
Pros: The location was great! It was close to lots of restaurants and a quick walk to Parliment Hill. The room had a coffee machine and the bed was comfortable. The bar area was very nice and modern and an overall great place to unwind after a day of sightseeing. The was no parking but the public garage across the street as fine and inexpensive.
Details
Reviews
Overall 9.1 Excellent
Based on 1,783 reviews
WiFi
9.8
Vibe
9.7
Service
9.5
Cleanliness
9.3
Location
9.0
Amenities
8.6
Room
8.0
Breakfast
6.1
Vibe
9.7
Service
9.6
Cleanliness
9.5
Location
9.1
Room
7.6
Breakfast
6.4
Vibe
9.7
Service
9.6
Location
8.9
Room
7.4
Vibe
9.7
Service
9.6
Location
9.2
Room
7.6
Value
7.6
Service
9.2
Location
8.9
Room
7.3
Comfort
7.3
10.0 Excellent
Pros: Well located, super clean room and friendly staff.
Cons: Nothing
8.3 Excellent
Pros: Location is great. Everything so close.
Cons: I thought room will be bigger, view was to the technical part of the next building.
7.9 Good
Pros: Bed and shower were very comfortable, the staff was super helpfull and friendly
Cons: The parking facility was much more expensive than advised, there was no safetybox in the room, and due to added taxes the price was much more expensive than i expected, not the hotels fault, but i think booking should mention total prices... . Also wifi didnt work very well, even the tv kept losing its signal
10.0 Excellent
Pros: Love this place
Cons:
10.0 Excellent
Pros: I enjoy the familiarity of the staff members, this is my 3 stay in August Staff members remembering past conversation makes me feel like I matter at Alt. Another reason why I enjoy staying here is, this hotel must be sound proof. I have the best sleep in this quiet environment.
Cons: N/A
9.2 Excellent
Pros: Decor. Breakfast.
Cons: Parking arrangements. The hotel could use a parking service.
6.3 Good
Pros: Nespresso maker in the room was a pleasure.
Cons: The beds and pillows where not comfortable. Definitely not hotel quality I awoke feeling a little cheated out of a good night sleep
8.3 Excellent
Pros: i liked the design of the room. I also liked the way they conserve energy by using your key cards.
Cons: I did not like the fact that there were no refrigerator in the room
7.9 Good
Pros: The location was great! It was close to lots of restaurants and a quick walk to Parliment Hill. The room had a coffee machine and the bed was comfortable. The bar area was very nice and modern and an overall great place to unwind after a day of sightseeing. The was no parking but the public garage across the street as fine and inexpensive.
Cons: The room desperately needed curtains to help control the light in the evening. The blinds just weren’t enough to get the room dark enough. The bathroom was also awkward and if you are with your partner there is no privacy. The door to the bathroom did not have a lock and was two separate doors that did not meet in the middle when closed so there was a 1 inch gap that made whoever was in the bathroom easily visible from outside the door. The shower also has a glass portion the was incorporated into the room next to the bed. It was partially frosted but still could make it awkward because you could see through to the toilet as well.
The Alt Hotel Ottawa is a real landmark in the newly revitalized business district of downtown Ottawa. An asset for both business people and tourists, the hotel is conveniently located next to shops, restaurants and boutiques. Modern rooms with absolutely everything you need: a comfortable bed, a nice hot shower and super-fast Wi-Fi. All this in a modern environment where you can sit back, relax and enjoy a drink.
Andaz Ottawa Byward Market, is the first Andaz-branded hotel in Canada as well as the first Ottawa hotel under Hyatt’s brand portfolio. The 200-room downtown Ottawa hotel is located in the famed Byward Market neighborhood. The neighborhood is surrounded by more than two-dozen embassies and consulates and is located immediately east of Ottawa’s commercial office core. Among the most beautiful hotels near Byward Market, Andaz Ottawa is a short walk from Parliament Hill.
Overall 9.0 Excellent
Based on 4,101 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The staff were most friendly. The roof top lounge was lovely with a spectacular city view.
Excellent
10.0
Pros: Location to everything..
Excellent
10.0
Pros: Location was excellent, right in the market. Price was very reasonable.
Excellent
8.8
Pros: Great location
Excellent
10.0
Pros: The location was wonderful - and the accommodations were so luxurious. Love the decor in the room. Felt like a boutique hotel
Excellent
9.6
Pros: Everything, but in particular the comfortable bed, the nice decoration, the very practical lay-out for storing suitcases and clothing, the magnificent rooftop bar, the fabulous view on Byward Market, the delicious a la carte breakfast, the valet parking and last but not least, the attentive but relaxed staff. Well done guys and girls!
Excellent
8.8
Pros: Overall concept and s Design
Excellent
10.0
Pros: The location was perfect. Near the Byward market, the parlement and all other tourist attractions. The staff was awesome, friendly and really accommodating. The room was well decorated and really felt like home. It was my husband's 30th birthday and they kept wishing him a happy birthday.
Excellent
9.6
Pros: Location, staff, room view on the second stay
Excellent
10.0
Pros: Clearly - location
Excellent
9.2
Pros: Comfy, cool, and modern vibe in an excellent location. As someone who is from the Ottawa area who has experience staying in other hotels, this is the best.
Excellent
9.6
Pros: I stayed in a large king room with a view. It was big and confortable. The view was nice but other hotels in the city have better views.
Details
Reviews
Overall 9.0 Excellent
Based on 4,101 reviews
WiFi
9.7
Vibe
9.3
Location
9.3
Room
8.9
Bar
8.7
Service
8.7
Cleanliness
8.3
Amenities
8.1
Breakfast
6.6
Pool
0.6
Location
9.3
Vibe
9.2
Service
8.7
Room
8.6
Amenities
7.9
Breakfast
6.9
Location
9.3
Vibe
9.0
Bar
9.0
Service
8.5
Room
8.2
Breakfast
6.8
Location
9.3
Service
9.0
Bar
8.9
Room
8.7
Location
9.4
10.0 Excellent
Pros: The staff were most friendly. The roof top lounge was lovely with a spectacular city view.
Cons: Nothing
10.0 Excellent
Pros: Location to everything..
Cons: The parking was expensive.
10.0 Excellent
Pros: Location was excellent, right in the market. Price was very reasonable.
Cons:
8.8 Excellent
Pros: Great location
Cons:
10.0 Excellent
Pros: The location was wonderful - and the accommodations were so luxurious. Love the decor in the room. Felt like a boutique hotel
Cons:
9.6 Excellent
Pros: Everything, but in particular the comfortable bed, the nice decoration, the very practical lay-out for storing suitcases and clothing, the magnificent rooftop bar, the fabulous view on Byward Market, the delicious a la carte breakfast, the valet parking and last but not least, the attentive but relaxed staff. Well done guys and girls!
Cons: Nothing at all
8.8 Excellent
Pros: Overall concept and s Design
Cons: Absolutely nothing
10.0 Excellent
Pros: The location was perfect. Near the Byward market, the parlement and all other tourist attractions. The staff was awesome, friendly and really accommodating. The room was well decorated and really felt like home. It was my husband's 30th birthday and they kept wishing him a happy birthday.
Cons:
9.6 Excellent
Pros: Location, staff, room view on the second stay
Cons: Room was clean but there was almost everyday hair on the floor/bathroom floor
10.0 Excellent
Pros: Clearly - location
Cons: $35 parking fee - ridiculous
9.2 Excellent
Pros: Comfy, cool, and modern vibe in an excellent location. As someone who is from the Ottawa area who has experience staying in other hotels, this is the best.
Cons: Shower head was flimsy and had to be held in place while showering. But reception was open to suggestion for changing it. Other than this, the bathrooms are really nice.
9.6 Excellent
Pros: I stayed in a large king room with a view. It was big and confortable. The view was nice but other hotels in the city have better views.
Cons: Not much to say here.
Andaz Ottawa Byward Market, is the first Andaz-branded hotel in Canada as well as the first Ottawa hotel under Hyatt’s brand portfolio. The 200-room downtown Ottawa hotel is located in the famed Byward Market neighborhood. The neighborhood is surrounded by more than two-dozen embassies and consulates and is located immediately east of Ottawa’s commercial office core. Among the most beautiful hotels near Byward Market, Andaz Ottawa is a short walk from Parliament Hill.
The Albert at Bay Suite Hotel provides tasteful accommodations in a convenient location to all that Ottawa has to offer. including some of the most impressive museums and artifacts found in the country. Each oversized suite features up-to-date amenities to ensure that the comfort and well-being of each guest is a high priority. Suites range from 650-1200 square feet. Newly renovated. The Albert At Bay Suite Hotel is a fully non-smoking hotel and offers complimentary wireless high-speed Internet in all guest suites, meeting rooms and throughout the rest of the hotel. Complimentary Local Calls; Suite includes tea, coffee, cream, sugar & cookies. Wireless High speed Internet throughout hotel. Incoming Faxes. Use of Fitness Centre and Saunas.
Overall 9.0 Excellent
Based on 3,671 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: We were very happy with the size of the suite.
Good
7.9
Pros: The location was good. The suite was beautiful.
Good
6.7
Pros: Cleanliness, full kitchen in the unit, parking in building
Excellent
10.0
Pros: We had a very nice welcome when we checked in. The suite was very large for two. Walking distance from downtown. Very nice restaurant Occo.
Excellent
8.8
Pros: Great suite size
Excellent
9.6
Pros: Great staff
Excellent
10.0
Pros: It was a suite so we had lots of room. Amazing stay
Excellent
9.6
Pros: So nice, so clean, quiet. Very responsive staff. The view was great. I loved the rooftop access. Spectacular.
Good
7.1
Pros: Location
Excellent
10.0
Pros: Super clean and the staff went out of their way to provide the best service.
Excellent
8.3
Pros: The space of our apartment was incredible
Excellent
9.0
Pros: Lots of space and a full kitchen. Two bathrooms!
Details
Reviews
Overall 9.0 Excellent
Based on 3,671 reviews
Comfort
9.4
Service
9.2
Room
9.1
WiFi
8.6
Location
8.4
Breakfast
4.4
Comfort
9.1
Room
8.8
Service
8.4
Location
8.2
Breakfast
5.3
Comfort
9.6
Service
9.2
Room
8.5
Location
8.5
Value
6.7
Service
9.4
Comfort
9.0
Room
8.7
Location
8.5
Amenities
6.4
10.0 Excellent
Pros: We were very happy with the size of the suite.
Cons:
7.9 Good
Pros: The location was good. The suite was beautiful.
Cons: 1. We had to wait for the elevators for a longtime 2. Parking was full and we had to find a parking spot on our own
6.7 Good
Pros: Cleanliness, full kitchen in the unit, parking in building
Cons: Weird food smell in unit, carpet needs a good steam clean, bedroom tv not functioning
10.0 Excellent
Pros: We had a very nice welcome when we checked in. The suite was very large for two. Walking distance from downtown. Very nice restaurant Occo.
Cons: Nothing
8.8 Excellent
Pros: Great suite size
Cons: Hotel could have more facilities such as a pool
9.6 Excellent
Pros: Great staff
Cons:
10.0 Excellent
Pros: It was a suite so we had lots of room. Amazing stay
Cons: $24 a night for parking
9.6 Excellent
Pros: So nice, so clean, quiet. Very responsive staff. The view was great. I loved the rooftop access. Spectacular.
Cons: In my opinion it was a bit of a jump to the famous market there.
7.1 Good
Pros: Location
Cons: A little dated would have been nice to know about the 24 dollar parking ... I would have chosen another hotel
10.0 Excellent
Pros: Super clean and the staff went out of their way to provide the best service.
Cons:
8.3 Excellent
Pros: The space of our apartment was incredible
Cons: Not a single thing
9.0 Excellent
Pros: Lots of space and a full kitchen. Two bathrooms!
Cons: It would be really great if this hotel had a pool.
The Albert at Bay Suite Hotel provides tasteful accommodations in a convenient location to all that Ottawa has to offer. including some of the most impressive museums and artifacts found in the country. Each oversized suite features up-to-date amenities to ensure that the comfort and well-being of each guest is a high priority. Suites range from 650-1200 square feet. Newly renovated. The Albert At Bay Suite Hotel is a fully non-smoking hotel and offers complimentary wireless high-speed Internet in all guest suites, meeting rooms and throughout the rest of the hotel. Complimentary Local Calls; Suite includes tea, coffee, cream, sugar & cookies. Wireless High speed Internet throughout hotel. Incoming Faxes. Use of Fitness Centre and Saunas.
With a stay at Byward Blue Inn, you'll be centrally located in Ottawa, just a 4-minute walk from Byward Market Square and 8 minutes by foot from National Gallery of Canada. Featured amenities include a business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Overall 8.9 Excellent
Based on 3,600 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Large bright room with balcony Great location,easily accessed the bicycle trails Quiet location although still downtown
Excellent
8.3
Pros: Nice clean rooms. Great breakfast
Good
7.9
Pros: Very comfortable bed.. good old fashion service
Okay
5.4
Pros: Breakfast
Excellent
8.3
Pros: Location was fantastic, within easy walking distance to a great many eating places. So many choices of cuisine from pub meals to a la carte. Byward area is a great area to just walk around and take in the local scene. The people are friendly and helpful with the majority speaking English and French. The hotel was very pleasant and the staff were helpful. Breakfast was a mix of some hot dishes and cold dishes, the breakfast was okay. The hotel provides a basic complimentary afternoon tea. The room was fine a little cosy but it does a balcony which has a table and chairs on it, this was great to sit outside and watch the world go by. Overall the room was fairly comfortable. Would definitely stay there again.
Excellent
9.2
Pros: Queen rm with terrace. Our room 43 was on 4th flr. Hotel has a lift. Kitchenette with fridge, microwave,sink,cutlery, crockery, coffee maker, kettle, milk satchets in fridge,, also sugar and coffee, tea satchets. Complimentary water bottle daily. Full length mirror in room. Iron and ironing board,bathrobes and slippers,safe, indoor ac.tv with good selection of english and french channels. Magnifying mirror in bathroom. Comfortable queen bed. Lovely terrace with chairs. Bfst included in room rate. Tea/coffee, egg and cheese sandwiches, breads, croissants,cheese,yoghurt, cut fruits, cereals,jams, eggs, no cold cuts. Free snacks in the afternoon bet 3 and 5 pm- coffee, cheese, cookies,wafers,crackers, candy. Amazing location near Byward market with restaurants, pubs,boutiques, supermkets nearby. Parliament hill, and few museums within walking distance. We walked everywhere because its beautiful and green and benches for resting everywhere
Excellent
10.0
Pros: The location is incredible, I couldn't ask for better in the heart of the Byward Market. Indigo parking is cheap too $11/Day... I've seen over $20/day in ottawa.
We had a room with a balcony, and I loved it. The room's are clean, and the bed was very comfortable.
Excellent
10.0
Pros: Great staff, great location. small friendly hotel. Cool use of in house purified water in glass bottles. No plastic water bottles!! Breakfast was excellent each morning
Excellent
10.0
Pros: Clean apartment with everything we needed. Very close to the centre of town.
Excellent
10.0
Pros: All of above
Excellent
9.6
Pros: Right in the heart of Ottawa, Bytown, close to restaurants & major sightseeing locations. The room was spacious and the bed very comfortable.
Excellent
10.0
Pros: The breakfast was outstanding. The location was perfect.
Details
Reviews
Overall 8.9 Excellent
Based on 3,600 reviews
Location
9.3
Breakfast
9.0
Service
8.9
Food
8.8
Value
8.7
Room
8.0
WiFi
7.8
Location
9.4
Cleanliness
9.3
Food
8.8
Service
8.5
Breakfast
8.4
Room
7.9
Comfort
5.4
Location
8.9
Service
8.7
Breakfast
8.5
Room
6.3
Comfort
4.1
Location
9.5
Food
9.0
Service
9.0
Breakfast
8.9
Room
8.1
Comfort
6.7
Location
9.4
Breakfast
9.1
Service
9.1
Room
7.3
10.0 Excellent
Pros: Large bright room with balcony Great location,easily accessed the bicycle trails Quiet location although still downtown
Cons: No
8.3 Excellent
Pros: Nice clean rooms. Great breakfast
Cons: Quite noisy due to the fact is at the end of a strip of restaurants and bars
7.9 Good
Pros: Very comfortable bed.. good old fashion service
Cons:
5.4 Okay
Pros: Breakfast
Cons: The Hotel is set up for parties so very noisy in room until 10pm
8.3 Excellent
Pros: Location was fantastic, within easy walking distance to a great many eating places. So many choices of cuisine from pub meals to a la carte. Byward area is a great area to just walk around and take in the local scene. The people are friendly and helpful with the majority speaking English and French. The hotel was very pleasant and the staff were helpful. Breakfast was a mix of some hot dishes and cold dishes, the breakfast was okay. The hotel provides a basic complimentary afternoon tea. The room was fine a little cosy but it does a balcony which has a table and chairs on it, this was great to sit outside and watch the world go by. Overall the room was fairly comfortable. Would definitely stay there again.
Cons: The wi-fi connection could be better, it was fairly weak and would drop out on occasion.
9.2 Excellent
Pros: Queen rm with terrace. Our room 43 was on 4th flr. Hotel has a lift. Kitchenette with fridge, microwave,sink,cutlery, crockery, coffee maker, kettle, milk satchets in fridge,, also sugar and coffee, tea satchets. Complimentary water bottle daily. Full length mirror in room. Iron and ironing board,bathrobes and slippers,safe, indoor ac.tv with good selection of english and french channels. Magnifying mirror in bathroom. Comfortable queen bed. Lovely terrace with chairs. Bfst included in room rate. Tea/coffee, egg and cheese sandwiches, breads, croissants,cheese,yoghurt, cut fruits, cereals,jams, eggs, no cold cuts. Free snacks in the afternoon bet 3 and 5 pm- coffee, cheese, cookies,wafers,crackers, candy. Amazing location near Byward market with restaurants, pubs,boutiques, supermkets nearby. Parliament hill, and few museums within walking distance. We walked everywhere because its beautiful and green and benches for resting everywhere
Cons: Negative- indoor floor ac very noisy. Terrace does not hv a light so cant sit in the night and relax after a long day of sightseeing. Bath tub very slippery when wet. My husband had a nasty fall. There sh be a antiskid mat on the tub floor
10.0 Excellent
Pros: The location is incredible, I couldn't ask for better in the heart of the Byward Market. Indigo parking is cheap too $11/Day... I've seen over $20/day in ottawa.
We had a room with a balcony, and I loved it. The room's are clean, and the bed was very comfortable.
Cons: if the chairs on the balcony could have been better quality, thats it. Everything was excellent here. Very safe, and secure
10.0 Excellent
Pros: Great staff, great location. small friendly hotel. Cool use of in house purified water in glass bottles. No plastic water bottles!! Breakfast was excellent each morning
Cons: Nothing not to like.
10.0 Excellent
Pros: Clean apartment with everything we needed. Very close to the centre of town.
Cons: Nothing.
10.0 Excellent
Pros: All of above
Cons: Thus place was fantastic..the breakfast was varied fresh and amazing.. the rooms were spotless the location was perfect..this place is a gem..so very cozy.. nothing to not like
9.6 Excellent
Pros: Right in the heart of Ottawa, Bytown, close to restaurants & major sightseeing locations. The room was spacious and the bed very comfortable.
Cons:
10.0 Excellent
Pros: The breakfast was outstanding. The location was perfect.
Cons:
With a stay at Byward Blue Inn, you'll be centrally located in Ottawa, just a 4-minute walk from Byward Market Square and 8 minutes by foot from National Gallery of Canada. Featured amenities include a business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Ideally located in the heart of downtown Ottawa, overlooking Confederation Park and the National Arts centre. Lord Elgin is steps away from the Rideau Canal; the world's longest skating rink in the winter and a beautiful waterway in the summer; the Shaw Centre, Parliament Buildings, and Ottawa Rideau Centre.
Overall 8.8 Excellent
Based on 4,477 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Staff was professional and friendly. Location was great, within walking distance of things we wanted to see. Hotel was clean, which was the most important detail to me.
Good
6.7
Pros: Way to expensive for what you get. Drinks and food was 30% more than other surrounding places
Excellent
8.0
Pros: location super, great older hotel
Excellent
10.0
Pros: It was fantastic
Excellent
9.0
Pros: the location
Good
7.9
Pros: Excellent location.
Excellent
8.3
Pros: Location
Excellent
10.0
Pros: Breakfast was very good. There was an excellent choice of food both à la carte and a buffet serving hot, cold, cereals, fruit. Caring for the environment. The hotel seems to have a number of initiatives on this front. There is an option not to have your towels changed every day (with the added incentive of a voucher for the restaurant) and there was also a recycling bin in the room which I liked. There was plenty of seating in the lobby and newspapers available daily.
Mediocre
3.8
Pros: Location
Excellent
10.0
Pros: We asked if we could check in early and it was subject to occupancy however they offered to allow us to park our vehicle. When we arrived the room was ready and we were checked in early! Great customer relations
Excellent
10.0
Pros: Staff was friendly and very helpful. The location was ideal.
Excellent
9.6
Pros: Clean and comfortable, great location and free parking close by.
Details
Reviews
Overall 8.8 Excellent
Based on 4,477 reviews
Location
9.4
Service
9.0
Room
7.7
WiFi
7.2
Value
5.3
Breakfast
5.2
Location
9.4
Service
8.6
Room
7.1
WiFi
5.8
Value
5.2
Breakfast
4.8
Location
9.2
Service
8.0
Room
7.0
Breakfast
5.7
Value
5.6
Location
9.5
Service
8.5
Room
7.1
Vibe
6.3
Comfort
6.0
Location
9.3
Service
8.6
Room
7.0
Value
5.4
10.0 Excellent
Pros: Staff was professional and friendly. Location was great, within walking distance of things we wanted to see. Hotel was clean, which was the most important detail to me.
Cons:
6.7 Good
Pros: Way to expensive for what you get. Drinks and food was 30% more than other surrounding places
Cons: desk chair was not comfortable.. No good sitting in the room had sit in bed..Dont like that
8.0 Excellent
Pros: location super, great older hotel
Cons: bath room sink overflow drain filthy
10.0 Excellent
Pros: It was fantastic
Cons:
9.0 Excellent
Pros: the location
Cons: the pool needs renovation parking is expensive
7.9 Good
Pros: Excellent location.
Cons: Expensive Valet Parking. Tier'ed internet. Not worth the price for services you get.
8.3 Excellent
Pros: Location
Cons: Fee for parking
10.0 Excellent
Pros: Breakfast was very good. There was an excellent choice of food both à la carte and a buffet serving hot, cold, cereals, fruit. Caring for the environment. The hotel seems to have a number of initiatives on this front. There is an option not to have your towels changed every day (with the added incentive of a voucher for the restaurant) and there was also a recycling bin in the room which I liked. There was plenty of seating in the lobby and newspapers available daily.
Cons:
3.8 Mediocre
Pros: Location
Cons: Poor experience from the staff; hotel room not clean and very dated
10.0 Excellent
Pros: We asked if we could check in early and it was subject to occupancy however they offered to allow us to park our vehicle. When we arrived the room was ready and we were checked in early! Great customer relations
Cons: Can’t think of a thing
10.0 Excellent
Pros: Staff was friendly and very helpful. The location was ideal.
Cons:
9.6 Excellent
Pros: Clean and comfortable, great location and free parking close by.
Cons: Would have loved to have drinking water available the room or lobby.
Ideally located in the heart of downtown Ottawa, overlooking Confederation Park and the National Arts centre. Lord Elgin is steps away from the Rideau Canal; the world's longest skating rink in the winter and a beautiful waterway in the summer; the Shaw Centre, Parliament Buildings, and Ottawa Rideau Centre.
No matter your reason for travel, whether business or leisure, The Westin Ottawa is dedicated to making your stay in Ontario a great one. Our modern hotel is located downtown in Ottawa's business district across from the lovely Rideau Canal. Host your next conference or event in our dynamic venues featuring state-of-the-art AV equipment and expert planning services. Our renowned Shore Club restaurant is a popular dining choice for hotel guests and Ottawa locals alike. Stay active with a number of stimulating activities including a swim in our indoor heated pool, a workout at our modern fitness center, a game of squash on our private courts or even a tour of the city with our hotel's bike rental program. Enjoy a restful night's sleep in our refined guestrooms with enriching amenities and stunning views of downtown Ottawa.
Overall 8.8 Excellent
Based on 3,119 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.7
Pros: Great location, Restaurant, Staff at Check in and Valet. Loved your #westinwags wall
Excellent
10.0
Pros: Bed was super comfy and the view of the parliament and the Chateau Laurier was wonderful. The Shore Club restaurant in the hotel was delicious and the service amazing
Excellent
8.8
Pros: very central location,view in rear of hotel open but a bit limited but view from front pretty good,very helpful staff and friendly too
Excellent
10.0
Pros: Perfect location, room had a great view.
Excellent
8.8
Pros: Large and comfortable room, excellent location. Concierge gave excellent tips to make the most of our time
Good
7.1
Pros: Clean and in a good location
Excellent
8.3
Pros: location, comfortness
Excellent
9.6
Pros: Location and friendly staff.
Excellent
9.0
Pros: location was perfect for our events
Okay
4.6
Pros: Breakfast was fine. The staff was very pleasant and attentive. Location was alright.
Good
7.1
Pros: Location
Okay
5.8
Pros: Location
Details
Reviews
Overall 8.8 Excellent
Based on 3,119 reviews
Location
9.1
Service
8.7
Room
8.1
WiFi
6.4
Breakfast
5.9
Value
4.4
Location
9.4
Service
8.5
Room
6.8
Cleanliness
6.4
Breakfast
5.6
Value
4.1
Service
8.8
Location
8.7
Room
7.4
Breakfast
5.9
Value
4.0
Location
9.3
Service
7.7
Room
7.2
Location
9.3
Service
8.8
Room
7.6
6.7 Good
Pros: Great location, Restaurant, Staff at Check in and Valet. Loved your #westinwags wall
Cons: I did not appreciate my door being knocked on at 9:20 AM wit the cleaner when check out is not until 11 am -well actually 2 pm because of my guest status. Was very annoying.
10.0 Excellent
Pros: Bed was super comfy and the view of the parliament and the Chateau Laurier was wonderful. The Shore Club restaurant in the hotel was delicious and the service amazing
Cons:
8.8 Excellent
Pros: very central location,view in rear of hotel open but a bit limited but view from front pretty good,very helpful staff and friendly too
Cons: valet parking a bit steep but I suppose it is a city centre
10.0 Excellent
Pros: Perfect location, room had a great view.
Cons:
8.8 Excellent
Pros: Large and comfortable room, excellent location. Concierge gave excellent tips to make the most of our time
Cons: Excessive lift waiting time
7.1 Good
Pros: Clean and in a good location
Cons: Didn’t like the fact that they go into your account multiple times throughout your stay. Also pictures on web shows a lounge on the roof and there isn’t any. Hot tub water dirty
8.3 Excellent
Pros: location, comfortness
Cons: hard water
9.6 Excellent
Pros: Location and friendly staff.
Cons:
9.0 Excellent
Pros: location was perfect for our events
Cons: room is about ready for a reno. Still good, starting to show age, however. 7/10 room style.
4.6 Okay
Pros: Breakfast was fine. The staff was very pleasant and attentive. Location was alright.
Cons: Room could use upgrading - furniture, countertop etc. Shower curtain could be longer, since water collects on the bathroom floor due to the design of the shower stall.
7.1 Good
Pros: Location
Cons: The fact that they go into your account constantly. They advertise that there is a roof top lounge and there isn’t. They say at check in if you go green you get a discount voucher for breakfast and nothing is given
5.8 Okay
Pros: Location
Cons: Very outdated, cafe closed too early!
No matter your reason for travel, whether business or leisure, The Westin Ottawa is dedicated to making your stay in Ontario a great one. Our modern hotel is located downtown in Ottawa's business district across from the lovely Rideau Canal. Host your next conference or event in our dynamic venues featuring state-of-the-art AV equipment and expert planning services. Our renowned Shore Club restaurant is a popular dining choice for hotel guests and Ottawa locals alike. Stay active with a number of stimulating activities including a swim in our indoor heated pool, a workout at our modern fitness center, a game of squash on our private courts or even a tour of the city with our hotel's bike rental program. Enjoy a restful night's sleep in our refined guestrooms with enriching amenities and stunning views of downtown Ottawa.
When traveling to the capital city, you need to know that the right Ottawa hotel has luxury amenities, top of the line service, and quality to greet you from the moment you arrive. Spend the day exploring Parliament Hill and Elgin Street. Pack the good camera and your walking shoes because there is no shortage of sights to behold. The Rideau Canal and Canadian Museum of Nature are absolute musts. Just be careful because you can easily lose an entire day admiring the city's magnificent architecture and sights. This Ottawa hotel is proud to be the only Best Western in downtown. That means that there's only one place to go where your pocketbook will thank you and you'll be treated like the A-lister you are. Enjoy spacious suites where spreading out is a breeze. We're close to office towers and all government departments, so if you have some business to take care of, everything is only a short walk or drive away. We're happy to announce that our Ottawa hotel is voted in the Top 5 of TripAdvisor when it comes to product and service. Our guests do the talking for us. Nowhere else in the city will you find such a great deal, generous breakfast, and quality that sets the standard. Why look any further? Spend the afternoon perusing Winterlude and indulge in the best shopping around. Our friendly, helpful staff is always available to help you create the most memorable vacation of a lifetime. A night painting the town red? Sure thing. The best dining in Ottawa? Right this way. Our Ottawa hotel features the best complimentary breakfast around. Bring your appetite to daily buffets with sizzling hot eggs, Bagels, toast, fresh fruits, a variety of cereal and yogurt, juices and Seattle's Best Coffee. Reserve your next stay at Best Western Plus Ottawa Downtown Suites and save some of that rainy day fund for shopping on Elgin Street! Enjoy your stay.
Overall 8.7 Excellent
Based on 3,295 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Everything was great
Excellent
10.0
Pros: In terms of proximity to Down Town Ottawa tourist attractions, customer service of the staffs, décor, up keep, and quality of breakfast this is an excellent hotel.
Excellent
9.0
Pros: Indoor garage is great, especially in winter!
Excellent
10.0
Pros: The property is an excellent property. The suite model with a separate bedroom and a living is a great design and setup. The architecture is excellent. I give thumbs up for Best Western Downtown Suites Ottawa.
Poor
1.0
Excellent
8.8
Pros: The staff at checkin was excellent
Excellent
9.2
Pros: Very friendly stuff. Good breakfast. Clean room. Comfy beds.
Good
7.9
Pros: Bed comfy and good breakfast.
Excellent
8.0
Pros: We all liked having breakfast available over the four days of our stay. There was a variety of foods with healthy choices. This was a major reason we chose the hotel --- the food suited all ages from children to seniors, and could be substantial enough to allow us "tourist" time until lunch. Quality coffee was really appreciated! While we expected the location to be closer to the canal, we enjoyed the quiet location and the cleanliness of the hotel. We liked the friendly and efficient staff.
Excellent
10.0
Pros: Staff pleasant and helpful Room was good size and very comfortable
Excellent
8.8
Pros: Comfy hotel, big comfy room, breakfast was very nice
Excellent
9.6
Pros: Everything
Details
Reviews
Overall 8.7 Excellent
Based on 3,295 reviews
Cleanliness
9.4
Service
9.4
WiFi
8.8
Room
8.7
Vibe
8.5
Location
8.3
Breakfast
6.4
Food
4.2
Bar
1.4
Pool
0.7
Cleanliness
9.5
Service
9.0
Room
8.6
Location
8.4
Comfort
7.3
Breakfast
5.7
Food
3.5
Cleanliness
9.6
Service
9.4
Room
9.1
Location
8.1
Comfort
7.4
Value
5.9
Breakfast
5.1
Food
4.4
Service
9.6
Room
8.2
Location
8.0
Breakfast
6.3
Room
8.2
Location
8.2
Breakfast
6.3
10.0 Excellent
Pros: Everything was great
Cons: Hrs of breakfast could be extended to 10.30
10.0 Excellent
Pros: In terms of proximity to Down Town Ottawa tourist attractions, customer service of the staffs, décor, up keep, and quality of breakfast this is an excellent hotel.
Cons: The info that the hotel property parking is paid, should have been listed in the website noticeably.
9.0 Excellent
Pros: Indoor garage is great, especially in winter!
Cons:
10.0 Excellent
Pros: The property is an excellent property. The suite model with a separate bedroom and a living is a great design and setup. The architecture is excellent. I give thumbs up for Best Western Downtown Suites Ottawa.
Cons: There is nothing I don’t like about the property.
1.0 Poor
Pros:
Cons: the staff did not report my airline mileage points the basement room fronting a busy street was noisy
8.8 Excellent
Pros: The staff at checkin was excellent
Cons: The parking underground was dangerous and scary
9.2 Excellent
Pros: Very friendly stuff. Good breakfast. Clean room. Comfy beds.
Cons: Some problems with parking. Our car was too big.
7.9 Good
Pros: Bed comfy and good breakfast.
Cons: Poor gym for weight training. Breakfast hours could be extended , i.e. closing time could be at 10:30 am instead of 9:30 am.
8.0 Excellent
Pros: We all liked having breakfast available over the four days of our stay. There was a variety of foods with healthy choices. This was a major reason we chose the hotel --- the food suited all ages from children to seniors, and could be substantial enough to allow us "tourist" time until lunch. Quality coffee was really appreciated! While we expected the location to be closer to the canal, we enjoyed the quiet location and the cleanliness of the hotel. We liked the friendly and efficient staff.
Cons: The fridge was noisy to the point we had to unplug it to get some sleep. While it's great to have hot water, the tap water in the bathroom was extremely hot -- to the point of potentially burning someone who was unaware of the hot temperature. I believe a lower temperature of 140 F degrees is sufficient for safe and serviceable water --- and considerably cheaper for the cost of electricity. The two top drawers in the dresser rarely stayed closed -- and so we were occasionally running into them. I did expect the property to be closer to the downtown and the canal. However, our family likes to walk and cycle, so we did just fine with walking to the market and the various galleries, and touring the canal on bicycles. It was an opportunity for some exercise during our travels.
10.0 Excellent
Pros: Staff pleasant and helpful Room was good size and very comfortable
Cons: Cramped breakfast area
8.8 Excellent
Pros: Comfy hotel, big comfy room, breakfast was very nice
Cons:
9.6 Excellent
Pros: Everything
Cons: Nothing
When traveling to the capital city, you need to know that the right Ottawa hotel has luxury amenities, top of the line service, and quality to greet you from the moment you arrive. Spend the day exploring Parliament Hill and Elgin Street. Pack the good camera and your walking shoes because there is no shortage of sights to behold. The Rideau Canal and Canadian Museum of Nature are absolute musts. Just be careful because you can easily lose an entire day admiring the city's magnificent architecture and sights. This Ottawa hotel is proud to be the only Best Western in downtown. That means that there's only one place to go where your pocketbook will thank you and you'll be treated like the A-lister you are. Enjoy spacious suites where spreading out is a breeze. We're close to office towers and all government departments, so if you have some business to take care of, everything is only a short walk or drive away. We're happy to announce that our Ottawa hotel is voted in the Top 5 of TripAdvisor when it comes to product and service. Our guests do the talking for us. Nowhere else in the city will you find such a great deal, generous breakfast, and quality that sets the standard. Why look any further? Spend the afternoon perusing Winterlude and indulge in the best shopping around. Our friendly, helpful staff is always available to help you create the most memorable vacation of a lifetime. A night painting the town red? Sure thing. The best dining in Ottawa? Right this way. Our Ottawa hotel features the best complimentary breakfast around. Bring your appetite to daily buffets with sizzling hot eggs, Bagels, toast, fresh fruits, a variety of cereal and yogurt, juices and Seattle's Best Coffee. Reserve your next stay at Best Western Plus Ottawa Downtown Suites and save some of that rainy day fund for shopping on Elgin Street! Enjoy your stay.
Enjoy a luxurious stay within walking distance of many city center attractions at Delta Hotels by Marriott Ottawa City Centre. Ideally located in downtown Ottawa, Ontario, our modern, stylish hotel offers sleek, spacious hotel rooms and suites featuring pillowtop bedding, floor-to-ceiling windows and scenic city views. Enjoy complimentary Wi-Fi throughout our hotel. Dine on delicious, locally sourced fare at LIFT Resto Lounge, our signature hotel restaurant. Maintain your fitness routine in our state-of-the-art gym, relax on our rooftop terrace or take a dip in our indoor, oversized saltwater pool. Those who are in downtown Ottawa, Ontario to host a meeting or social occasion will appreciate our complimentary business center and flexible event venues that can accommodate up to 1,100 guests. Explore Ottawa city centre with ease - Shaw Convention Centre, the ByWard Market District, Rideau Canal and Parliament Hill are moments away. We can't wait for you to visit us at our hotel in downtown Ottawa, Ontario.
Overall 8.7 Excellent
Based on 789 reviews
All reviews
- All reviews
Excellent
8.8
Pros: Nice big room
Excellent
10.0
Pros: Have been staying for years at this location. Central and like a second home.
Excellent
10.0
Pros: Breakfast was good. Location is excellent. Staff was great!
Excellent
9.6
Pros: Room and bathroom were clean. Service from staff was excellent. Food from restaurant was good. Loved the service. Loved the breakfast!!!
Excellent
9.0
Pros: Quality, staff, room.
Excellent
8.8
Pros: Bed is very comfy
Excellent
10.0
Pros: Great friendly staff.clean rooms. Walking distance to everything.
Excellent
8.0
Pros: Great location, very friendly staff! Decent pool and very comfortable beds!
Okay
4.0
Pros: The bed was very comfortable and the breakfast area smelled fantastic
Excellent
10.0
Pros: Great staff, lovely rooms, good value for money, good location and Ottawa is such a cool town
Excellent
9.6
Pros: The staff are so friendly, so professional, check-in/out were very easy and fast .. they are exceeding our expectations .. thank you all.
Excellent
9.0
Pros: The room was awesome with a great view. Clean and so conveniently located. I just stayed up in Deerhurst and paid way more for my room and it couldn't compare to the condition, cleanliness and wonderful staff of this hotel.
Details
Reviews
Overall 8.7 Excellent
Based on 789 reviews
Cleanliness
8.9
Comfort
8.7
Location
9.0
Services
8.5
Staff
9.1
Value for money
8.0
8.8 Excellent
Pros: Nice big room
Cons: Bathroom are a bit tight to moves around
10.0 Excellent
Pros: Have been staying for years at this location. Central and like a second home.
Cons: N/a
10.0 Excellent
Pros: Breakfast was good. Location is excellent. Staff was great!
Cons:
9.6 Excellent
Pros: Room and bathroom were clean. Service from staff was excellent. Food from restaurant was good. Loved the service. Loved the breakfast!!!
Cons: Rom was cold and called room service multiple times to get a blanket but there was no answer. There were no bed linens in the room either. My children complained a lot about being cold and didnt sleep well as a result.
9.0 Excellent
Pros: Quality, staff, room.
Cons: No.
8.8 Excellent
Pros: Bed is very comfy
Cons:
10.0 Excellent
Pros: Great friendly staff.clean rooms. Walking distance to everything.
Cons:
8.0 Excellent
Pros: Great location, very friendly staff! Decent pool and very comfortable beds!
Cons: Called ahead and asked to check in early as we had tickets to an event late afternoon but this phone call wasn’t saved on my file, and we were not able to check in early. Small bathroom.
4.0 Okay
Pros: The bed was very comfortable and the breakfast area smelled fantastic
Cons: I usually love the Delta, but this time I did not have a great experience. The pool was recently renovated, when I accessed the changing rooms, the foul odour just threw me off. The changing area was dirty and there was no shower courtain
10.0 Excellent
Pros: Great staff, lovely rooms, good value for money, good location and Ottawa is such a cool town
Cons:
9.6 Excellent
Pros: The staff are so friendly, so professional, check-in/out were very easy and fast .. they are exceeding our expectations .. thank you all.
Cons: N/A
9.0 Excellent
Pros: The room was awesome with a great view. Clean and so conveniently located. I just stayed up in Deerhurst and paid way more for my room and it couldn't compare to the condition, cleanliness and wonderful staff of this hotel.
Cons: Location of ice machines. But the staff was so helpful when we asked, he said he would send ice to our room.
Enjoy a luxurious stay within walking distance of many city center attractions at Delta Hotels by Marriott Ottawa City Centre. Ideally located in downtown Ottawa, Ontario, our modern, stylish hotel offers sleek, spacious hotel rooms and suites featuring pillowtop bedding, floor-to-ceiling windows and scenic city views. Enjoy complimentary Wi-Fi throughout our hotel. Dine on delicious, locally sourced fare at LIFT Resto Lounge, our signature hotel restaurant. Maintain your fitness routine in our state-of-the-art gym, relax on our rooftop terrace or take a dip in our indoor, oversized saltwater pool. Those who are in downtown Ottawa, Ontario to host a meeting or social occasion will appreciate our complimentary business center and flexible event venues that can accommodate up to 1,100 guests. Explore Ottawa city centre with ease - Shaw Convention Centre, the ByWard Market District, Rideau Canal and Parliament Hill are moments away. We can't wait for you to visit us at our hotel in downtown Ottawa, Ontario.
Located downtown Ottawa, with views of Parliament Hill and Rideau Canal, Fairmont Château Laurier is waiting to welcome you to Canada's capital. Steps from national museums, famed ByWard Market, dining and entertainment, Ottawa's castle couldn't be better situated. Our recently re-designed rooms are a fresh, modern addition to the regal elegance that is synonymous with the hotel. Stay on Fairmont Gold for a customized level of service, ensuring your stay is nothing short of unforgettable.
Overall 8.6 Excellent
Based on 12,688 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Beautiful hotel. Exceptional staff
Excellent
10.0
Pros: The location was perfect for hitting almost everywhere in the city on foot (assuming you do not mind walking)! I was a great way to get around to see everything and this was the epicentre! Plus having the Byward Market was tight there may it perfect!
Excellent
10.0
Pros: Sam at the Gold floor concierge was extremely helpful. The snacks and breakfast were wonderful. Great beds and linens.
Excellent
10.0
Pros: I liked that it was right next door to the parliament buildings and walking distance to everything!! It was a beautiful place to stay with very friendly and helpful staff.
Excellent
10.0
Pros: Proximity to the Byward Market and the Parliament Buildings. Room was clean and comfortable. Coffee was good too and so were all the options in the fridge.
Good
7.9
Pros: All staff are nice and got me upgraded to Gold club. Room service and valet employees are nice.
Excellent
10.0
Pros: Central location, comfy beds, restaurant excellent.
Excellent
10.0
Pros: The staff was outstanding the beds were the most comfortable beds we ever slept in
Excellent
10.0
Pros: Beautiful interiors, stunning building, wonderful location.
Excellent
10.0
Pros: Wonderful ! Paid extra for room upgrade & it was so worth it!!! Loved the lounge & facilities on 4th floor. Staff all wonderful. Beautiful hotel. So sad only staying one night !
Excellent
10.0
Pros: Beautiful hotel, in a great location. Was accommodating of our dog. The staff was great, particularly the Doormen who we polite, helpful and fun. Save your small bills and coins so you can tip, because they deserve it! Overall, a great stay in a classic Fairmont hotel.
Excellent
10.0
Pros: Amazing room
Details
Reviews
Overall 8.6 Excellent
Based on 12,688 reviews
Location
8.6
Service
8.4
Amenities
7.7
Pool
7.4
Room
6.9
Breakfast
6.8
Wellness
6.1
Cleanliness
5.9
WiFi
5.6
Comfort
5.5
Value
4.4
Service
8.5
Vibe
8.0
Location
8.0
Room
7.2
Breakfast
7.1
Cleanliness
5.3
Value
4.4
WiFi
4.1
Location
8.6
Service
8.3
Room
6.3
Breakfast
6.1
Food
5.9
Cleanliness
5.7
Comfort
5.2
WiFi
5.2
Value
4.4
Service
8.7
Location
8.5
Breakfast
7.2
Room
6.8
Comfort
5.2
Value
4.7
WiFi
3.7
Location
8.5
Service
7.7
Room
7.0
Breakfast
6.4
Cleanliness
5.3
Value
4.4
WiFi
4.0
10.0 Excellent
Pros: Beautiful hotel. Exceptional staff
Cons: No
10.0 Excellent
Pros: The location was perfect for hitting almost everywhere in the city on foot (assuming you do not mind walking)! I was a great way to get around to see everything and this was the epicentre! Plus having the Byward Market was tight there may it perfect!
Cons: The room that we were in was one of their lower end rooms but it would have been nice to have a little more natural light!
10.0 Excellent
Pros: Sam at the Gold floor concierge was extremely helpful. The snacks and breakfast were wonderful. Great beds and linens.
Cons: The motion light in the closet wouldn’t stay on long enough when searching in my suitcase. Irritating. The bathroom though small, was beautifully remodeled but when opening the door it would collide with the main room door. It could be reversed and would be better. A bathtub would have been nice. Also, it would be great if the hotel was a Fine Hotel property with Platinum Amex as is the Chateau Frontenac in Quebec City , which is also a favorite of mine
10.0 Excellent
Pros: I liked that it was right next door to the parliament buildings and walking distance to everything!! It was a beautiful place to stay with very friendly and helpful staff.
Cons:
10.0 Excellent
Pros: Proximity to the Byward Market and the Parliament Buildings. Room was clean and comfortable. Coffee was good too and so were all the options in the fridge.
Cons: Not much room out front for vehicle traffic. We caught our taxi out on the road, cause we didn't want to get stuck at the front door.
7.9 Good
Pros: All staff are nice and got me upgraded to Gold club. Room service and valet employees are nice.
Cons: It is clean however found a dirty cup in the lounge while trying to make my coffee. other minor things. I dont eat pork .. lounge food options was not good enough to accommodate those who dont eat pork. No parking on site unless you get the valet option which is 49 CAD. or park at a nearby parking.
10.0 Excellent
Pros: Central location, comfy beds, restaurant excellent.
Cons: Easier and free WiFi would be appreciated.
10.0 Excellent
Pros: The staff was outstanding the beds were the most comfortable beds we ever slept in
Cons:
10.0 Excellent
Pros: Beautiful interiors, stunning building, wonderful location.
Cons: Loved everything about it.
10.0 Excellent
Pros: Wonderful ! Paid extra for room upgrade & it was so worth it!!! Loved the lounge & facilities on 4th floor. Staff all wonderful. Beautiful hotel. So sad only staying one night !
Cons: Could not have been better !
10.0 Excellent
Pros: Beautiful hotel, in a great location. Was accommodating of our dog. The staff was great, particularly the Doormen who we polite, helpful and fun. Save your small bills and coins so you can tip, because they deserve it! Overall, a great stay in a classic Fairmont hotel.
Cons: Not the cheapest stay...
10.0 Excellent
Pros: Amazing room
Cons: Wine selection
Located downtown Ottawa, with views of Parliament Hill and Rideau Canal, Fairmont Château Laurier is waiting to welcome you to Canada's capital. Steps from national museums, famed ByWard Market, dining and entertainment, Ottawa's castle couldn't be better situated. Our recently re-designed rooms are a fresh, modern addition to the regal elegance that is synonymous with the hotel. Stay on Fairmont Gold for a customized level of service, ensuring your stay is nothing short of unforgettable.
A stay at The Business Inn places you in the heart of Ottawa, within a 15-minute walk of University of Ottawa and Museum of Nature. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Ottawa? This hotel has facilities measuring 1200 square feet (111 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 7,258 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Nice breakfast. Helpfull staff. They allowed late check out. We love it.
Good
7.1
Pros: Room clean. Bed comfy and like the extra pillows. Good breakfast. Staff courteous.
Good
7.5
Pros: There are large windows and a full kitchen, two couches and an office cubby. I saw a printer but didn't try to use it. There was a sleep sound machine in the bedroom. The bed was good. The breakfast was very good with take way bags with water and a granola bar. Lots of variety. We're satisfied with the value we received.
Excellent
10.0
Excellent
9.0
Pros: The suites are unusually spacious and well priced. Staff are very friendly.
Excellent
10.0
Pros: The room was big it was almost like an apartment staff was very helpful.
Excellent
9.2
Pros: Clean, quiet & big. Great bed.
Excellent
10.0
Good
7.1
Pros: Only a short walk into the city and all the tourist attractions. Regular bus service with good connections to other transportation. Handy convenience store close by if you don't fancy dining out.
Excellent
10.0
Pros: Great location, great breakfast, clean
Excellent
9.2
Pros: Free laundry, computer, breakfast and so much comfort in the room.
Excellent
8.3
Details
Reviews
Overall 8.6 Excellent
Based on 7,258 reviews
Wellness
8.9
Service
8.9
WiFi
8.9
Value
8.6
Room
8.6
Location
8.6
Comfort
8.5
Breakfast
8.3
Amenities
4.1
Vibe
3.5
Service
8.9
Comfort
8.5
Breakfast
8.4
Room
8.4
Location
8.3
WiFi
8.0
Amenities
4.2
Vibe
3.2
Service
8.7
Room
8.4
Comfort
8.3
Breakfast
8.1
WiFi
7.6
Location
7.5
Amenities
4.5
Vibe
2.7
Service
9.1
Value
8.7
Breakfast
8.5
Location
8.5
WiFi
8.0
Room
7.8
Amenities
4.3
Vibe
3.5
Service
8.5
Room
8.3
Comfort
8.2
Location
8.2
Breakfast
8.0
Amenities
3.9
Vibe
2.8
10.0 Excellent
Pros: Nice breakfast. Helpfull staff. They allowed late check out. We love it.
Cons:
7.1 Good
Pros: Room clean. Bed comfy and like the extra pillows. Good breakfast. Staff courteous.
Cons: First night tv kept freezing, staff couldn't fix it. On second night extreme pixelation and wifi signal kept cutting out.
7.5 Good
Pros: There are large windows and a full kitchen, two couches and an office cubby. I saw a printer but didn't try to use it. There was a sleep sound machine in the bedroom. The bed was good. The breakfast was very good with take way bags with water and a granola bar. Lots of variety. We're satisfied with the value we received.
Cons: This is an older hotel, not fancy. The street is torn up out front so it takes longer to drive to and from places than it normally would. The balcony was closed because of construction.
10.0 Excellent
Pros:
Cons: It was a great experience.
9.0 Excellent
Pros: The suites are unusually spacious and well priced. Staff are very friendly.
Cons: There were missing items from the kitchen, and the cleaning staff did not replenish the coffee supplies.
10.0 Excellent
Pros: The room was big it was almost like an apartment staff was very helpful.
Cons: Had no issues with the room
9.2 Excellent
Pros: Clean, quiet & big. Great bed.
Cons: Shower & TV were complex to figure out. Printed instructions would help.
10.0 Excellent
Pros:
Cons: The sofa bed was not that confortable
7.1 Good
Pros: Only a short walk into the city and all the tourist attractions. Regular bus service with good connections to other transportation. Handy convenience store close by if you don't fancy dining out.
Cons: Felt a little impersonal. Not much atmosphere.
10.0 Excellent
Pros: Great location, great breakfast, clean
Cons:
9.2 Excellent
Pros: Free laundry, computer, breakfast and so much comfort in the room.
Cons: Apart from ongoing construction on Elgin, everything else awesome
8.3 Excellent
Pros:
Cons: This would have got an excellent plus rating except for the terrible road construction that was literally on the doorstep. Just trying to get around was a nightmare because of that and it was compounded by the one way streets. But the room was wonderfully furnished and absolutely spotless. But no carafe for the coffee maker. Bed extremely comfortable. Parking not so great and it cost $15 daily.
A stay at The Business Inn places you in the heart of Ottawa, within a 15-minute walk of University of Ottawa and Museum of Nature. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Ottawa? This hotel has facilities measuring 1200 square feet (111 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
Set in the heart of downtown Ottawa, Sheraton Ottawa Hotel welcomes guests visiting Canada's capital city with superb service, newly renovated guestrooms and thoughtful amenities within minutes from Parliament Hill and can easily explore ByWard Market, the Shaw Centre and Carleton University near the Ottawa train station. After a busy day, relax in our pet-friendly redesigned hotel rooms. Each room features the Sheraton Sleep experience, as well as flat-screen TVs, mini-refrigerators, marble bathrooms, large work desks and free standard Wi-Fi. Club Level rooms grant access to Lounge benefits. Take a dip in our salt water indoor pool, work out in the 24-hour Sheraton Fitness Centre or schedule an appointment at the nearby Nordik Spa-Nature. Savor delicious cuisine or unwind with a cocktail at our on-site restaurants after an evening exploring Ottawa. With more than 7,800 square feet of space, our versatile downtown meeting and event venues are supported by delicious catering and expert planners.
Overall 8.6 Excellent
Based on 2,804 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.0
Pros: It was located close to Parliament, but far enough from the market that it was out of the noise.
Excellent
10.0
Pros: The staff was extremely gentle and proactive. The location is absolutely strategic to visit the city center. few walks and you are in the pedestrian street.
Okay
4.6
Excellent
10.0
Pros: Very good location, big room and very comfortable beds.
Good
7.0
Pros: Location was ideal. Friendly staff.
Okay
5.8
Excellent
10.0
Pros: The staff lady at desk made our visit and stay superb
Excellent
8.0
Pros: Great location and excellent staff and housekeeping.
Excellent
8.0
Pros: the location was great. Right between the market area & downtown
Excellent
9.2
Pros: The location is the best and very close to the attractions. The room is very comfortable .
Excellent
9.2
Pros: Very Nice location. The rooms were spacious, clean and comfortable for a family of 4.
Good
7.5
Pros: Loved the room, very spacious. Pool and gym was a bonus.
Details
Reviews
Overall 8.6 Excellent
Based on 2,804 reviews
Service
9.0
Location
8.9
WiFi
8.6
Room
8.1
Breakfast
6.5
Value
5.0
Service
8.9
Location
8.4
Room
7.7
Comfort
6.5
Breakfast
6.3
Value
4.6
Service
9.1
Location
9.0
Comfort
7.8
Room
7.7
Breakfast
6.4
Value
4.9
Service
8.7
Location
8.9
6.0 Good
Pros: It was located close to Parliament, but far enough from the market that it was out of the noise.
Cons: The rooms could have used some updates.
10.0 Excellent
Pros: The staff was extremely gentle and proactive. The location is absolutely strategic to visit the city center. few walks and you are in the pedestrian street.
Cons:
4.6 Okay
Pros:
Cons: First of all, when we arrived they had given our room away and ended up giving us a two double bed room which made our sleep awful and very discomforting. We had major lack of sleep due to being so tight and uncomfortable in a double bed. Also, it was quite upsetting that it didn't disturb the Manager that our room had been given away! We also encountered 3 families quite upset yelling and screaming in the lobby cause there reserved room had been given away to other travellers. Plus there were no other rooms available in Ottawa and they just didn't care. Plus we always had to wait 20-25 minutes for our car which was such an inconvenience. We will never stay at Sheraton ever again!!!
10.0 Excellent
Pros: Very good location, big room and very comfortable beds.
Cons:
7.0 Good
Pros: Location was ideal. Friendly staff.
Cons: Had to pay for parking. Windows don't keep out street noise. Construction next door started at 6:30am...that's an early wake-up.
5.8 Okay
Pros:
Cons: No breakfast included, had to use valet parking, no hot tub.
10.0 Excellent
Pros: The staff lady at desk made our visit and stay superb
Cons:
8.0 Excellent
Pros: Great location and excellent staff and housekeeping.
Cons: Bathrooms NEED to be renovated. Outdated Cream toilet and bathtub. Bathtub paint chipped while I was having a bath. Also faucet for shower should be raised higher and replaced with better pressure faucet. King size bed sunk in and needs to be replaced.
8.0 Excellent
Pros: the location was great. Right between the market area & downtown
Cons: only has valet parking
9.2 Excellent
Pros: The location is the best and very close to the attractions. The room is very comfortable .
Cons: Tv doesn't have much to see. Need to pay extra for the carpark.
9.2 Excellent
Pros: Very Nice location. The rooms were spacious, clean and comfortable for a family of 4.
Cons: Parking not included in the booking price which was already quite high.
7.5 Good
Pros: Loved the room, very spacious. Pool and gym was a bonus.
Cons:
Set in the heart of downtown Ottawa, Sheraton Ottawa Hotel welcomes guests visiting Canada's capital city with superb service, newly renovated guestrooms and thoughtful amenities within minutes from Parliament Hill and can easily explore ByWard Market, the Shaw Centre and Carleton University near the Ottawa train station. After a busy day, relax in our pet-friendly redesigned hotel rooms. Each room features the Sheraton Sleep experience, as well as flat-screen TVs, mini-refrigerators, marble bathrooms, large work desks and free standard Wi-Fi. Club Level rooms grant access to Lounge benefits. Take a dip in our salt water indoor pool, work out in the 24-hour Sheraton Fitness Centre or schedule an appointment at the nearby Nordik Spa-Nature. Savor delicious cuisine or unwind with a cocktail at our on-site restaurants after an evening exploring Ottawa. With more than 7,800 square feet of space, our versatile downtown meeting and event venues are supported by delicious catering and expert planners.
Novotel Ottawa City Centre is a trendy full-service 4-star hotel set in the heart of downtown Ottawa. Located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopp ing destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a short walk from the hotel.
Overall 8.5 Excellent
Based on 8,145 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
8.8
Pros: Lounge was excellent, great staff
Excellent
8.0
Pros: Location, location, location!
Excellent
8.8
Pros: I was very happy with my stay, the hotel service (reception) was exceptional, the beds comfy and the facilities more than adequate. All the staff I spoke with were helpful, friendly and very professional. The hotel location was great and very close to the main attractions and local shops. Thank you!
Excellent
9.0
Pros: the location right in the middle of downtown. It is possible to do most things within a walking distance.
Excellent
8.3
Pros: Really convenient location, central to all the major sights. Hotel is clean, comfortable and has a pool and gym which was a bonus
Good
7.5
Excellent
9.6
Pros: The location was great. The staff excellent. The Albion Rooms outstanding - Jessica is a fantastic server, fun but appropriate and very knowledgeable.
Good
7.5
Pros: Walking distance to most amenities I needed like University of Ottawa, Rideau Centre and many others!
Excellent
9.7
Okay
4.6
Pros: no much! .
Good
7.0
Pros: The breakfast at the hotel was good, a little pricey so I only ate on the first morning after I arrived.
Excellent
9.2
Pros: No breakfast is included but there are plenty of places nearby. The Le Moulin de Provence was a great counter place with a nice outdoor area. The location is in the tourist section of Ottawa, which is convenient if you are a tourist (as we were). The hotel is clean and modern and the staff at the front desk was helpful and friendly. You do have to pay for parking but you can access the hotel from the garage (it was $28 Canadian per day). The bar was very nice - some very different and frankly weird cocktails available, but normal drinks as well. It was an easy place to stay - no complaints.
Details
Reviews
Overall 8.5 Excellent
Based on 8,145 reviews
Service
9.1
Location
8.8
Breakfast
8.5
Vibe
8.3
WiFi
7.9
Room
7.5
Value
5.1
Service
9.1
Location
8.7
Breakfast
8.2
Room
7.1
WiFi
6.8
Comfort
5.2
Value
4.9
Service
9.1
Location
9.0
Breakfast
8.8
Room
7.0
WiFi
6.5
Value
5.4
Service
9.3
Vibe
8.8
Breakfast
8.7
Room
8.2
Location
8.0
Value
4.7
Service
9.1
Location
8.8
Room
8.6
Breakfast
8.4
Bar
8.4
Value
5.5
8.8 Excellent
Pros: Lounge was excellent, great staff
Cons: The pillows were too large, made for sore neck in the morning
8.0 Excellent
Pros: Location, location, location!
Cons:
8.8 Excellent
Pros: I was very happy with my stay, the hotel service (reception) was exceptional, the beds comfy and the facilities more than adequate. All the staff I spoke with were helpful, friendly and very professional. The hotel location was great and very close to the main attractions and local shops. Thank you!
Cons: We ordered two coffees expresso at the bar, the lady served us the expresso's in big cups without spoons and sugar (we had to ask). The coffee was awful and we paid a lot of money for an undrinkable coffee.
9.0 Excellent
Pros: the location right in the middle of downtown. It is possible to do most things within a walking distance.
Cons: well..... for the price of ---- the assortment was a bit small. Also only less person for service in the breakfast room.
8.3 Excellent
Pros: Really convenient location, central to all the major sights. Hotel is clean, comfortable and has a pool and gym which was a bonus
Cons: The view was okay, we didn’t spend long in our room so it wasn’t an issue.
7.5 Good
Pros:
Cons: The breakfast should include middle eastern menu and Halal meat
9.6 Excellent
Pros: The location was great. The staff excellent. The Albion Rooms outstanding - Jessica is a fantastic server, fun but appropriate and very knowledgeable.
Cons: The coffee maker was frustrating - it was difficult to pour the water in without spilling it all over the place. Also, We both wanted regular coffee - not decaf (one sachet of each are supplied in the room) - I remembered to ask for 2 regular sachets one day but forgot the next. Prior to arrival I requested a shower seat for my daughter - on arrival we were told the hotel didn't have any! The staff were terrific and came up with one, so huge it almost filled the whole shower, but nonetheless got the job done. Ideally we would have been given options before our arrival.
7.5 Good
Pros: Walking distance to most amenities I needed like University of Ottawa, Rideau Centre and many others!
Cons: I didn’t like how I needed to use my room key every time I needed elevators. Especially when I selected the elevator specifically for the parking it would often do the upper floors requested first before going down when selecting parking was the first selection. No TV guide was in the room I had to go request one at the front desk. I spent my first 2 days trying every single channel to find a show I may know. Their TV service would be nice to be upgraded to cable or something more known to public.
9.7 Excellent
Pros:
Cons: Softer pillow please.
4.6 Okay
Pros: no much! .
Cons: dirty halls, dirty carpets, uninviting decor, small rooms
7.0 Good
Pros: The breakfast at the hotel was good, a little pricey so I only ate on the first morning after I arrived.
Cons: I would like to have had a radio in the room. ( I did not have a tablet or mobile phone).
9.2 Excellent
Pros: No breakfast is included but there are plenty of places nearby. The Le Moulin de Provence was a great counter place with a nice outdoor area. The location is in the tourist section of Ottawa, which is convenient if you are a tourist (as we were). The hotel is clean and modern and the staff at the front desk was helpful and friendly. You do have to pay for parking but you can access the hotel from the garage (it was $28 Canadian per day). The bar was very nice - some very different and frankly weird cocktails available, but normal drinks as well. It was an easy place to stay - no complaints.
Cons: The hotel was fine. We were just disappointed in the number of Irish Pubs versus more interesting places to eat in the area.
Novotel Ottawa City Centre is a trendy full-service 4-star hotel set in the heart of downtown Ottawa. Located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopp ing destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a short walk from the hotel.
A stay at Les Suites Hotel Ottawa places you in the heart of Ottawa, within a 10-minute walk of Byward Market Square and Rideau Centre. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ottawa? This aparthotel features 9235 square feet (858 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 3,244 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.2
Pros: Confortable!! Location!!
Good
7.5
Pros: Location is amazing Staff were helpful
Excellent
10.0
Excellent
8.3
Pros: The location is awesome. Walking distance to ByWard Market and downtown. We booked an early check-in via booking.com, but somehow there was no mention of this in the hotel's system upon check-in. However, the receptionist was really trying hard and we ended up getting a better room for the same money.
Excellent
8.3
Pros: Close to U of O.
Excellent
10.0
Pros: great location, clean rooms/suites
Excellent
8.8
Pros: Great location. All suites. Small cafe in lobby. Good value and able to walk to all we wanted to see. Didn’t check out pool area.
Excellent
9.6
Pros: Everything was good.Location,comfort,service,room space.
Excellent
10.0
Pros: Actually every thing was great.
Mediocre
2.0
Pros: Location
Good
7.1
Pros: Good location, spacious apartment
Good
7.9
Pros: Location is great and the hotel has a friendly staff.
Details
Reviews
Overall 8.5 Excellent
Based on 3,244 reviews
Wellness
9.4
Location
8.9
Service
8.8
Pool
8.4
Room
8.0
WiFi
6.0
Cleanliness
5.6
Breakfast
5.2
Amenities
4.5
Vibe
4.3
Wellness
9.4
Pool
8.6
Location
8.4
Service
8.3
Room
7.7
Value
5.9
Breakfast
5.4
Amenities
4.5
Cleanliness
4.5
Vibe
4.1
WiFi
4.0
Service
9.1
Location
9.0
Room
8.1
Comfort
7.9
Cleanliness
5.5
Location
9.1
Service
8.4
Comfort
8.0
Room
7.9
Location
9.0
Comfort
8.2
Room
7.7
9.2 Excellent
Pros: Confortable!! Location!!
Cons: Please remove all carpets from the floor!!!
7.5 Good
Pros: Location is amazing Staff were helpful
Cons: Cleanliness of suites Although we paid for the parking, it wasn’t always available
10.0 Excellent
Pros:
Cons: Parking garage sells out arrive early, there is one right next to other one with no in and out access ( I was lucky enough to get one of the few spots out front with an oversized suburban)
8.3 Excellent
Pros: The location is awesome. Walking distance to ByWard Market and downtown. We booked an early check-in via booking.com, but somehow there was no mention of this in the hotel's system upon check-in. However, the receptionist was really trying hard and we ended up getting a better room for the same money.
Cons: The room (2 bedroom suite) was big overall, but bathrooms were small and amenities/furniture somewhat outdated.
8.3 Excellent
Pros: Close to U of O.
Cons: Well maintained.
10.0 Excellent
Pros: great location, clean rooms/suites
Cons:
8.8 Excellent
Pros: Great location. All suites. Small cafe in lobby. Good value and able to walk to all we wanted to see. Didn’t check out pool area.
Cons: A bit dated but was clean. Parking a bit pricey but it always is in a city.
9.6 Excellent
Pros: Everything was good.Location,comfort,service,room space.
Cons: The $250 deposit the hotel takes at check in is not yet returned (12 days later).
10.0 Excellent
Pros: Actually every thing was great.
Cons:
2.0 Mediocre
Pros: Location
Cons: Room was noisy, preventing sleep. Check in clerk was rude and officious.
7.1 Good
Pros: Good location, spacious apartment
Cons: Seems a little dated. Rooms were very dark even in the middle of the day with the curtains open. Also seems like a bit of a party hotel. Lots of bachlor and group parties, but we were there over the weekend.
7.9 Good
Pros: Location is great and the hotel has a friendly staff.
Cons: I'm not a big fan of carpets. There is a need for renewing them there. Feels like it's about time the hotel gets a reform. However, it continues to be a fair deal.
A stay at Les Suites Hotel Ottawa places you in the heart of Ottawa, within a 10-minute walk of Byward Market Square and Rideau Centre. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ottawa? This aparthotel features 9235 square feet (858 square meters) of event facilities. Self parking (subject to charges) is available onsite.
A stay at Arc The Hotel places you in the heart of Ottawa, within a 10-minute walk of Parliament Hill and National Arts Centre. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ottawa? This hotel has facilities measuring 8880 square feet (825 square meters), including conference space. Limited parking is available onsite.
Overall 8.5 Excellent
Based on 2,067 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: Staff was incredible
Excellent
10.0
Pros: I’ve been traveling in various cities of Canada and this was the best value for price hotel I stayed in! The personal is very professional and friendly. They explained me all the payment/deposit information and gave advice on how to prolong my stay which I did, as I was very satisfied with the hotel. The personal at the front desk helped me with the plague adaptor. The room was nice and spacious with amazing bathroom and quality supplies. And as great bonus the hotel offers a glass of champagne as a welcome drink :)
Excellent
10.0
Pros: The staff are very helpful and friendly. When I arrived their systems were down and they were working manually. They still made everything very easy to check-in and explained the whole process. Room was great and clean. would stay again.
Good
6.7
Pros: Good location. Room looked nice and clean.
Good
7.5
Pros: Decent hotel right in the heart of Ottawa
Excellent
8.8
Pros: The whole experience was great
Good
7.1
Pros: The bed was wonderfully comfortable and the sheets were great. The air conditioning actually ran and cooled the entire room (sometimes in hotels it barely works) and the water pressure in the shower was delightful.
Excellent
10.0
Pros: Nice location, comfy bed, room is ultra clean. Highly recommended.
Good
6.7
Pros: The hotel is pretty and comfortable
Good
7.1
Pros: Everything you need for a room in city centre
Mediocre
3.0
Pros: The person running the lounge and the location of the hotel.
Excellent
8.3
Pros: The property is centrally located, very close to Parliament Hill, and other points of interest in Ottawa. Very friendly, and helpful staff, especially Alexandre. Rooms are rather spacious, and very clean.
Details
Reviews
Overall 8.5 Excellent
Based on 2,067 reviews
Bar
9.5
Service
9.1
Location
8.7
Room
6.9
WiFi
6.9
Breakfast
5.9
Amenities
5.6
Comfort
5.4
Bar
9.6
Service
9.1
Location
8.2
Room
6.7
Breakfast
6.5
Value
5.8
Comfort
5.2
Amenities
5.2
Service
9.6
Location
8.7
Room
7.1
Vibe
7.0
Comfort
5.4
Amenities
5.4
Location
8.9
Service
8.7
Cleanliness
7.6
Room
6.7
Comfort
5.8
Amenities
5.8
Service
9.2
Location
8.9
Cleanliness
7.7
Room
6.2
Comfort
5.7
Value
5.5
Amenities
5.3
8.0 Excellent
Pros: Staff was incredible
Cons: I question the four star rating
10.0 Excellent
Pros: I’ve been traveling in various cities of Canada and this was the best value for price hotel I stayed in! The personal is very professional and friendly. They explained me all the payment/deposit information and gave advice on how to prolong my stay which I did, as I was very satisfied with the hotel. The personal at the front desk helped me with the plague adaptor. The room was nice and spacious with amazing bathroom and quality supplies. And as great bonus the hotel offers a glass of champagne as a welcome drink :)
Cons:
10.0 Excellent
Pros: The staff are very helpful and friendly. When I arrived their systems were down and they were working manually. They still made everything very easy to check-in and explained the whole process. Room was great and clean. would stay again.
Cons: My room faced an office building and people were looking out the window towards room. Not a big deal you can just close the curtains
6.7 Good
Pros: Good location. Room looked nice and clean.
Cons: My room was connected to the next one through two doors that can be locked from both rooms. At midnight, a family with little children arrived in their room. They were not very noisy, but I could hear them as if they were in my own room because the doors are not soundproof. They woke me up and it was very annoying. It didn't take them long to go to sleep and be silent again, but I had a hard time getting asleep again. Also, the next morning, the shower had very low water pressure.
7.5 Good
Pros: Decent hotel right in the heart of Ottawa
Cons: Standard Facilities, poor cleanliness, smelly hotel.
8.8 Excellent
Pros: The whole experience was great
Cons: Parking in the neighbourhood is not easy / can be expensive (but there is valet parking :)
7.1 Good
Pros: The bed was wonderfully comfortable and the sheets were great. The air conditioning actually ran and cooled the entire room (sometimes in hotels it barely works) and the water pressure in the shower was delightful.
Cons: There was a strange odor when I entered the room, and it intensified when I got into the bathroom. After taking two showers I realized it was the smell of mildew and it was coming from the shower curtain. I asked at the front desk to have the curtain replaced and watched as the employee wrote down to have it cleaned. I reiterated that I'd like it to be replaced, but upon returning to my room it was slightly damp and smelled of cleaner, so clearly that was not done. The real issue, I believe, was with the top part of the curtain, which is the part that doesn't get changed out or washed often. The lower half is detachable, so I'm assuming that's all that's cleaned regularly (the smell reinforced this). Other negatives included almost no natural light in the room (despite a large window, my room faced the side of a brick building) and that there wasn't a fitted sheet on my bed, just a top sheet laying on top of the mattress. Also the entrance to the hotel is HEAVILY perfumed with this musky smell that was rather unpleasant and activated my allergies every time I walked in, followed by the distinct smell of egg sandwiches by the elevators.
10.0 Excellent
Pros: Nice location, comfy bed, room is ultra clean. Highly recommended.
Cons:
6.7 Good
Pros: The hotel is pretty and comfortable
Cons: The staff were dismissive. We were staying there to celebrate my cancer remission anniversary on August 16 before having to leave early to drive to Sherbrooke Quebec on the 17th for a family afternoon wedding - we chose our breakfast and placed the request on our door hoping for a romantic breakfast together with plenty of time to get ready to go in the morning. The breakfast was late - well after the time it was requested for . We called about it and were just told “ it’s coming “ abruptly by staff . When it finally made it to us the person delivering it said she was the only person working the kitchen and room service. It was a Saturday morning . And when we tried to bring it up at check out we weren’t apologized to or even asked about our experience we were just brushed off with “ I’ll let the chef know “. It ruined what should’ve been a beautiful morning for a celebration and weekend he away . Not sure if we shall stay there again .
7.1 Good
Pros: Everything you need for a room in city centre
Cons: Public areas, particularly the bar could have been more welcoming for solo travelers
3.0 Mediocre
Pros: The person running the lounge and the location of the hotel.
Cons: The messed up check in for myself and all my guest. The restaurant as a disaster where we could never get seating or food. I found this hotel to be in a crisis of identity. It wants to be a boutique hotel but isn't.
8.3 Excellent
Pros: The property is centrally located, very close to Parliament Hill, and other points of interest in Ottawa. Very friendly, and helpful staff, especially Alexandre. Rooms are rather spacious, and very clean.
Cons:
A stay at Arc The Hotel places you in the heart of Ottawa, within a 10-minute walk of Parliament Hill and National Arts Centre. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ottawa? This hotel has facilities measuring 8880 square feet (825 square meters), including conference space. Limited parking is available onsite.
Experience modern style and warm service at Ottawa Marriott Hotel, set in the lively downtown district of Ottawa, Ontario, Canada. Make yourself at home in our smartly designed rooms and suites, featuring complimentary Wi-Fi, plush bedding, a Keurig coffee maker and views of downtown Ottawa, Canada. Grab a coffee at our on-site Starbucks before heading out for your meeting or sightseeing in Ottawa. Join us for American fare and a cocktail at "Spin" Kitchen & Bar. Relax and stay fit in our health club with an indoor pool, gym and sauna. Discover 26 elegant event venues, including our revolving Summit space and our grand ballroom. Explore Parliament Hill, the Rideau Canal and the National Gallery of Canada, all at a walking distance from our family friendly hotel. Located right by the new Lyon station, our hotel is 2 stops away from the Rideau shopping Centre, Shaw Centre and ByWard Market. Families will enjoy our Kid's Club and Game Room. A refreshing stay awaits you at our hotel in downtown Ottawa, Canada.
Overall 8.4 Excellent
Based on 3,257 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.8
Pros: Breakfast was good, staff very pleasant!
Excellent
8.8
Pros: Restaurant
Good
6.7
Pros: Liked location, staff, breakfast was just ok. Bed was comfortable
Excellent
9.6
Pros: The staff was amazing! It was my dad's birthday and they gave us a surprise. The location is terrific, close to everything. There is a Starbucks connected to the hotel, so you have coffee every time you want. The view from the top of the hotel is stunning also. And the breakfast is pretty good.
Excellent
8.8
Pros: it was excellent except the parking
Okay
4.6
Pros: No free breakfast
Excellent
10.0
Pros: Top Location with wonderful view ( parlement & rideau river) It was perfect
Excellent
9.6
Pros: Location was wonderful - right in downtown Ottawa. Convenient to many attractions and easy to get a cab to others
Excellent
8.0
Pros: The location was convenient for walking to downtown sites.
Good
6.3
Pros: The room was very nice and comfortable.
Excellent
10.0
Pros: Activity room for teens!
Good
6.0
Pros: Location
Details
Reviews
Overall 8.4 Excellent
Based on 3,257 reviews
Location
9.0
Service
8.5
Pool
8.2
Breakfast
7.6
Room
7.2
Comfort
5.7
Vibe
5.2
WiFi
5.2
Location
8.7
Service
8.1
Breakfast
7.6
Room
6.2
Value
5.8
Cleanliness
5.4
Amenities
5.4
Comfort
5.1
Vibe
4.7
WiFi
2.4
Location
8.9
Service
8.8
Room
6.8
Amenities
5.9
Comfort
5.6
Vibe
4.3
Location
9.3
Service
8.4
Cleanliness
6.0
Room
5.9
Amenities
5.5
Comfort
5.1
Location
9.1
Service
7.7
Room
6.6
8.8 Excellent
Pros: Breakfast was good, staff very pleasant!
Cons: We made reservation in early June for our September stay. We arrived from a flight that left Louisiana at 6:00am and arrived in Ottawa at 5;30 that day. we were told our room was not ready to go to concierge. After travelling all day and we are both senior we were ready for our room. at 7:30 that evening after asking to speak to a manager a receptionist finally took it on herself to find us a room. I do not know if I would take a chance and stay at Marriott on Kent or even suggested to friends. I hope this can be brought up at your receptionists meeting,
8.8 Excellent
Pros: Restaurant
Cons: Thought I booked close to Rideau centre , so my mom could walk but it was too far for her. It is a 15 minute fast walk to get there
6.7 Good
Pros: Liked location, staff, breakfast was just ok. Bed was comfortable
Cons: Elevators, hallway and room could be cleaner. There is old carpet smell all over. under ground parking is cramped, dark and not clean at all.
9.6 Excellent
Pros: The staff was amazing! It was my dad's birthday and they gave us a surprise. The location is terrific, close to everything. There is a Starbucks connected to the hotel, so you have coffee every time you want. The view from the top of the hotel is stunning also. And the breakfast is pretty good.
Cons: WiFi did not work really well.
8.8 Excellent
Pros: it was excellent except the parking
Cons: the parking
4.6 Okay
Pros: No free breakfast
Cons: The hotel not updated looks old
10.0 Excellent
Pros: Top Location with wonderful view ( parlement & rideau river) It was perfect
Cons: All good!
9.6 Excellent
Pros: Location was wonderful - right in downtown Ottawa. Convenient to many attractions and easy to get a cab to others
Cons: The room service menu was very limited
8.0 Excellent
Pros: The location was convenient for walking to downtown sites.
Cons: There were very few dining options closeby. The best option was to walk 20-25 minutes to Byward Market.
6.3 Good
Pros: The room was very nice and comfortable.
Cons: We had trouble sleeping at night because the room next to us was very loud and they had loud music on and talking all night long. The valet person working outside was very rude, lost our keys and took 30 minutes to find them.
10.0 Excellent
Pros: Activity room for teens!
Cons: Forced to pay additional charge for my family sized truck because it was too high to fit in the garage...(North American normal sized truck)
6.0 Good
Pros: Location
Cons: Dingy and old feeling. In need of an update. Not a four star by any means
Experience modern style and warm service at Ottawa Marriott Hotel, set in the lively downtown district of Ottawa, Ontario, Canada. Make yourself at home in our smartly designed rooms and suites, featuring complimentary Wi-Fi, plush bedding, a Keurig coffee maker and views of downtown Ottawa, Canada. Grab a coffee at our on-site Starbucks before heading out for your meeting or sightseeing in Ottawa. Join us for American fare and a cocktail at "Spin" Kitchen & Bar. Relax and stay fit in our health club with an indoor pool, gym and sauna. Discover 26 elegant event venues, including our revolving Summit space and our grand ballroom. Explore Parliament Hill, the Rideau Canal and the National Gallery of Canada, all at a walking distance from our family friendly hotel. Located right by the new Lyon station, our hotel is 2 stops away from the Rideau shopping Centre, Shaw Centre and ByWard Market. Families will enjoy our Kid's Club and Game Room. A refreshing stay awaits you at our hotel in downtown Ottawa, Canada.
An unbeatable location just isnt enough. Nestled right in the heart of Ottawa, Embassy Hotel and Suites matches its vibrant setting with the most spacious accommodations to be found in the downtown area. With our standard Bachelor Suites starting at a generous 450 square feet and One-Bedroom Suites topping out at 900 square feet, we have the perfect room for your next overnight business trip, weekend escape and or extended stay. No matter which suite you choose, each residence-style urban retreat features all the comforts of home, from the contemporary design to a full kitchen and private balconies.
Overall 8.3 Excellent
Based on 1,075 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Okay
4.6
Pros: Inside the room was clean.
Excellent
8.3
Pros: The location
Excellent
10.0
Pros: Easy check in bed was comfy close to all sites.
Good
6.7
Pros: Location to trails is good. Staff friendly. Early check in was good.
Excellent
10.0
Pros: Excellent location, cleanliness, staff and facilities
Okay
5.4
Excellent
10.0
Pros: Easy walk to surrounding areas like city hall.
Excellent
10.0
Pros: Clean, updated, kitchen facility, balcony , win
Okay
5.8
Pros: Nice big room
Good
7.0
Pros: location
Good
7.5
Pros: Accommodating staff:) well kept rooms
Excellent
8.0
Pros: Suit was comfy Rooms size very good
Details
Reviews
Overall 8.3 Excellent
Based on 1,075 reviews
Service
8.9
Location
8.6
Room
7.4
WiFi
6.8
Comfort
6.6
Breakfast
4.2
Wellness
3.6
Service
8.6
Location
8.0
Room
6.7
Comfort
6.3
Service
8.9
Location
8.7
Room
7.4
Comfort
6.9
Amenities
4.0
Service
9.0
Location
8.7
Room
7.2
Comfort
6.7
4.6 Okay
Pros: Inside the room was clean.
Cons: The location was terrible. There were rat traps in the parking lot. They didn't have vending machines where my kids could get snacks. We didn't even go on our balcony as we were too scared they'd break. The view was horrendous.
8.3 Excellent
Pros: The location
Cons: No breakfast included
10.0 Excellent
Pros: Easy check in bed was comfy close to all sites.
Cons: N/a
6.7 Good
Pros: Location to trails is good. Staff friendly. Early check in was good.
Cons: Very small bathroom and no hooks to hang clothes on door. Water pressure in shower was low. Balcony door very difficult to open.
10.0 Excellent
Pros: Excellent location, cleanliness, staff and facilities
Cons:
5.4 Okay
Pros:
Cons: No air conditioning . Old building with old balcony. Felt unsafe.
10.0 Excellent
Pros: Easy walk to surrounding areas like city hall.
Cons: Paying for parking as a guest of the hotel.
10.0 Excellent
Pros: Clean, updated, kitchen facility, balcony , win
Cons:
5.8 Okay
Pros: Nice big room
Cons: There was a rumbling sound the ENTIRE night! It was impossible to sleep with that machine/fan sound! Even one of the walls of the room was shaking from the horrible sound. I called reception at 2:30am to tell them about it, they said they will send someone to check but nothing happened. In the morning the horrible noise continued. It’s impossible to sleep in this room #415.
7.0 Good
Pros: location
Cons: under renovation August 2016 i don't think fully ready i.e. no relax chair in room just sofa & bed, kitchen not properly outfitted i.e. NO PAPER TOWEL....prices jumping up (compared to previous stays) even before renos done....
7.5 Good
Pros: Accommodating staff:) well kept rooms
Cons: Parking fee and noisy neighbors.
8.0 Excellent
Pros: Suit was comfy Rooms size very good
Cons:
An unbeatable location just isnt enough. Nestled right in the heart of Ottawa, Embassy Hotel and Suites matches its vibrant setting with the most spacious accommodations to be found in the downtown area. With our standard Bachelor Suites starting at a generous 450 square feet and One-Bedroom Suites topping out at 900 square feet, we have the perfect room for your next overnight business trip, weekend escape and or extended stay. No matter which suite you choose, each residence-style urban retreat features all the comforts of home, from the contemporary design to a full kitchen and private balconies.
Cartier Place Suite Hotel: Your Hotel in Downtown OttawaWelcome to the Cartier Place Suite Hotel, one of the most unique hotels in downtown Ottawa; TripAdvisor recommended and winner of the Certificate of Excellence. Our pet friendly hotel is proud to be family owned and operated.
Overall 8.2 Excellent
Based on 3,476 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Liked everything about hotel and area except the construction outside on the streets
Excellent
8.3
Pros: I got a free upgrade which was wonderful. The staff is incredibly kind and helpful. The place is very clean for a 3-star (not always guaranteed for that star level, to be honest).
Excellent
10.0
Pros: Nice to have a suite.
Excellent
8.8
Pros: Great pool sauna hottub
Excellent
10.0
Pros: Customer service
Excellent
10.0
Pros: Great location, very cosy suites! Will be back very soon :)
Excellent
10.0
Pros: the kitchen the well furnished rooms the friendly staff
Good
6.0
Pros: The staff were wonderful!! Everyone was very friendly and helpful.
Excellent
10.0
Pros: Kitchen is complete with utensils and cooking ware
Good
6.7
Pros: Playground Indoors pool
Good
6.7
Pros: Location
Excellent
10.0
Pros: The property was located in an area that was walking distance to everything, good size room with seperated bedrooms and comfortable beds.
Details
Reviews
Overall 8.2 Excellent
Based on 3,476 reviews
Location
8.5
Service
8.4
Pool
8.3
WiFi
8.1
Room
6.8
Value
5.0
Amenities
4.6
Breakfast
3.9
Vibe
3.1
Pool
8.4
Location
8.3
Service
8.2
Room
6.3
Value
5.9
Comfort
4.9
Amenities
4.4
Vibe
1.9
Service
8.9
Location
8.4
Room
7.2
Comfort
6.4
Value
4.6
Vibe
2.9
Location
8.6
Service
8.4
Room
6.1
Comfort
5.8
Value
5.6
Vibe
2.9
Location
8.8
Service
8.6
Room
5.8
Comfort
5.7
10.0 Excellent
Pros: Liked everything about hotel and area except the construction outside on the streets
Cons: Construction on streets in area
8.3 Excellent
Pros: I got a free upgrade which was wonderful. The staff is incredibly kind and helpful. The place is very clean for a 3-star (not always guaranteed for that star level, to be honest).
Cons: I wish the restaurant / breakfast place would have more vegan options
10.0 Excellent
Pros: Nice to have a suite.
Cons:
8.8 Excellent
Pros: Great pool sauna hottub
Cons: When we arrived our room wasn’t clean. However they upgraded us to a suite and gave us free parking which was lovely.
10.0 Excellent
Pros: Customer service
Cons: None
10.0 Excellent
Pros: Great location, very cosy suites! Will be back very soon :)
Cons: All was great!
10.0 Excellent
Pros: the kitchen the well furnished rooms the friendly staff
Cons: inadequate lighting of the entire apartment garage ramps including entry and exit ones the narrow parking slots--they are not meant for 6-seater passenger vans
6.0 Good
Pros: The staff were wonderful!! Everyone was very friendly and helpful.
Cons: The bed was extremely uncomfortable. It was the little things they missed. No hand towels, no lotion, only bar hand soap. No tv in the bedroom, the one in the livingroom was small. And it's dated, you actually get a key not a key card to enter room
10.0 Excellent
Pros: Kitchen is complete with utensils and cooking ware
Cons: Nothing
6.7 Good
Pros: Playground Indoors pool
Cons: Lack of brightness in the rooms No breakfast at the hostel (you have to go to the restaurant nearby :big Daddy’s The noise due to the Road construction (pneumatic drills)
6.7 Good
Pros: Location
Cons: Room outdated
10.0 Excellent
Pros: The property was located in an area that was walking distance to everything, good size room with seperated bedrooms and comfortable beds.
Cons: The only negatvie was even though the room was a non smoking room it smelt liked very stale smoke.
Cartier Place Suite Hotel: Your Hotel in Downtown OttawaWelcome to the Cartier Place Suite Hotel, one of the most unique hotels in downtown Ottawa; TripAdvisor recommended and winner of the Certificate of Excellence. Our pet friendly hotel is proud to be family owned and operated.
With a stay at HI Ottawa Jail Hostel, you'll be centrally located in Ottawa, within a 5-minute walk of Rideau Centre and Shaw Centre. Featured amenities include complimentary wired Internet access, a computer station, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 8.1 Excellent
Based on 3,190 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
Excellent
9.6
Pros: Very close to the market, clean and welcoming.
Okay
5.4
Excellent
9.2
Pros: Great history and free jail tour. Very safe - lock code gets changed daily. Great location, 5min stroll to Byward Market. Bus 97 brings you right to the hostel from YOW.
Excellent
8.3
Pros: If you ever wanted to see how it feels to spend a night in jail - this is the perfect place to test it. Good location - not far from the center, ok facilities for a hostel - shared bathroom (bring your own soap, you only get a towel). Quite nice staff, but I'd say not above Canadian average. Overall a very pleasant and fun experience. Self-service breakfast with enough choice to find something to eat.
Excellent
8.8
Pros: The location is perfect for walking to any almost an museum or monument, shopping is across the street same as the grocery store. Prefect for the traveler who is more health conscious.
Excellent
9.2
Pros: Great staff. Great breakfast. Jail tour and bbq highly recommended.
Excellent
9.2
Pros: JAIL concept!) Location, breakfast and BBQ party. And a big comfortable parking (not free of charge but cheaper than others and available lots)
Excellent
10.0
Pros: It’s really a great stay on that place and most of All it’s accessible to all great landmarks in ottawa
Excellent
8.3
Pros: It is well located, next to the Rideau centre and at a walking distance from the bars and restaurants. Pub crawl on Friday was nice, we went to many bars and nightclubs. Nothing bad to say about the bedroom and bathroom. It is not a frightening place as it looks on the picture.
Excellent
10.0
Pros: The awesome ambiance and experience
Excellent
8.0
Pros: Very interesting & fun experience. Great location within easy walking distance to Parliament, museums, shopping, great restaurants. Eerily interesting, it feels like a jail, & the history is rather creepy, but great use for an awesome historic building. Staff was excellent, breakfast good, people from all over the world. I came for one night, stayed for two!
Excellent
10.0
Pros: What a wonderful experience! Sleeping in a REAL JAIL for three days was something I won't ever forget! It was so amazing to see how prisoners lived prior to 1970 in the Canadian Penal system.
Details
Reviews
Overall 8.1 Excellent
Based on 3,190 reviews
WiFi
9.4
Location
9.3
Breakfast
8.7
Service
8.4
Cleanliness
4.8
Room
4.4
Amenities
4.4
Comfort
3.4
Location
9.6
Breakfast
9.4
WiFi
9.1
Service
8.8
Cleanliness
5.3
Room
4.4
Amenities
4.1
Comfort
3.6
Location
9.3
Breakfast
8.6
Service
8.3
Amenities
4.1
Cleanliness
4.0
Room
3.8
Comfort
3.3
Location
9.0
Breakfast
8.9
Service
8.3
Value
7.8
Cleanliness
4.8
Room
4.1
9.6 Excellent
Pros: Very close to the market, clean and welcoming.
Cons: The space in the shower is very small, I wish thay were more hangers or shelves.
5.4 Okay
Pros:
Cons: They threw out my shoes and 2 shirts
9.2 Excellent
Pros: Great history and free jail tour. Very safe - lock code gets changed daily. Great location, 5min stroll to Byward Market. Bus 97 brings you right to the hostel from YOW.
Cons: 6-bed room: needs more hooks for clothes, especially in the bathroom.
8.3 Excellent
Pros: If you ever wanted to see how it feels to spend a night in jail - this is the perfect place to test it. Good location - not far from the center, ok facilities for a hostel - shared bathroom (bring your own soap, you only get a towel). Quite nice staff, but I'd say not above Canadian average. Overall a very pleasant and fun experience. Self-service breakfast with enough choice to find something to eat.
Cons:
8.8 Excellent
Pros: The location is perfect for walking to any almost an museum or monument, shopping is across the street same as the grocery store. Prefect for the traveler who is more health conscious.
Cons: The floors where only slightly cleaner then in a functioning prison.
9.2 Excellent
Pros: Great staff. Great breakfast. Jail tour and bbq highly recommended.
Cons:
9.2 Excellent
Pros: JAIL concept!) Location, breakfast and BBQ party. And a big comfortable parking (not free of charge but cheaper than others and available lots)
Cons: You have to know that's due to part-open doors and great acoustic in the corridor - even not so loud voices could disturb your sleep. However, people try to do their best, but showers still make some noise.
10.0 Excellent
Pros: It’s really a great stay on that place and most of All it’s accessible to all great landmarks in ottawa
Cons: Nothing
8.3 Excellent
Pros: It is well located, next to the Rideau centre and at a walking distance from the bars and restaurants. Pub crawl on Friday was nice, we went to many bars and nightclubs. Nothing bad to say about the bedroom and bathroom. It is not a frightening place as it looks on the picture.
Cons:
10.0 Excellent
Pros: The awesome ambiance and experience
Cons: The negative energies ofthe place as I'm a very sensitive person
8.0 Excellent
Pros: Very interesting & fun experience. Great location within easy walking distance to Parliament, museums, shopping, great restaurants. Eerily interesting, it feels like a jail, & the history is rather creepy, but great use for an awesome historic building. Staff was excellent, breakfast good, people from all over the world. I came for one night, stayed for two!
Cons:
10.0 Excellent
Pros: What a wonderful experience! Sleeping in a REAL JAIL for three days was something I won't ever forget! It was so amazing to see how prisoners lived prior to 1970 in the Canadian Penal system.
Cons: Gosh, there isn't much you can say negativity about this place -- except, perhaps, it would have been nice to have two pillows instead of one -- but it's JAIL, remember!?! :-)
With a stay at HI Ottawa Jail Hostel, you'll be centrally located in Ottawa, within a 5-minute walk of Rideau Centre and Shaw Centre. Featured amenities include complimentary wired Internet access, a computer station, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
With a stay at Capital Hill Hotel and Suites in Ottawa (Downtown Ottawa), you'll be steps from National Arts Centre and 6 minutes by foot from Parliament Hill. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 7.9 Good
Based on 4,163 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.5
Pros: Location, location, location ! The hotel was overall good. It provided everything I could have expected for the price and location. Nothing exceptional from the hospitality side of the overnight team, bit a true sense of hospitality rang loud and clear from any and every interaction of the day time staff and management, from email correspondence with management, to front desk, to staff I passed in the hallway.
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: Location, staff.
Excellent
9.2
Pros: Great downtown location. Nice big room.
Excellent
10.0
Pros: Front desk staff were very very excellent in their customer service. We were in Ottawa to visit all the sites and were constantly asking them for directions. Every one of the front desk staff day and night were so responsive and receptive. Kudos to all
Excellent
10.0
Pros: Clean comfortable and everything I needed was within reach. I’m happy my first stay in Ottawa was here.
Excellent
8.8
Pros: It is close to everything.
Excellent
9.2
Pros: breakfast was excellent, good friendly service, good food
Good
7.5
Good
7.1
Pros: I liked the location
Good
7.9
Excellent
8.8
Pros: Good sized room. Good value for the price
Details
Reviews
Overall 7.9 Good
Based on 4,163 reviews
Location
8.7
Service
8.1
Room
6.0
Breakfast
4.8
WiFi
3.6
Wellness
3.1
Amenities
3.1
Vibe
2.7
Bar
1.8
Location
8.8
Service
7.4
Room
5.8
Breakfast
4.2
Amenities
2.9
Vibe
1.8
WiFi
1.8
Location
8.7
Service
8.1
Breakfast
5.7
Room
5.6
Comfort
5.3
Amenities
3.1
Vibe
2.5
WiFi
2.1
Location
9.0
Service
8.7
Room
5.8
Location
8.8
Service
7.7
Comfort
5.4
Room
5.0
Amenities
3.2
Vibe
2.2
8.5 Excellent
Pros: Location, location, location ! The hotel was overall good. It provided everything I could have expected for the price and location. Nothing exceptional from the hospitality side of the overnight team, bit a true sense of hospitality rang loud and clear from any and every interaction of the day time staff and management, from email correspondence with management, to front desk, to staff I passed in the hallway.
Cons: The sum of all the reviews I read were a better reflection of the experience than I expected. The hotel was overall good. It provided everything I could have expected for the price and location. Nothing exceptional from the hospitality side of the overnight team, bit a true sense of hospitality rang loud and clear from any and every interaction of the day time staff and management, from email correspondence with management, to front desk, to staff I passed in the hallway. Great location! Not in a room with an opportune view, but such a prime location to government and financial buildings, sightseeing, shopping, and dining.
8.0 Excellent
Pros: Location
Cons: WiFi, Breakfast and Parking
10.0 Excellent
Pros: Location, staff.
Cons:
9.2 Excellent
Pros: Great downtown location. Nice big room.
Cons:
10.0 Excellent
Pros: Front desk staff were very very excellent in their customer service. We were in Ottawa to visit all the sites and were constantly asking them for directions. Every one of the front desk staff day and night were so responsive and receptive. Kudos to all
Cons: One factor was the bathroom. There was a slight mouldy odor around the toilet. Also when taking a shower the water coming from the tap was hot but when the shower was turned it the water fluctuated from hot to very cold. Not a pleasant way to shower.
10.0 Excellent
Pros: Clean comfortable and everything I needed was within reach. I’m happy my first stay in Ottawa was here.
Cons:
8.8 Excellent
Pros: It is close to everything.
Cons:
9.2 Excellent
Pros: breakfast was excellent, good friendly service, good food
Cons: the exterior of the building could have been more inviting but then again it is an older building .The facilities s were very clean and very comfortable
7.5 Good
Pros:
Cons: Quality of the room is not worth the price I paid.
7.1 Good
Pros: I liked the location
Cons: How dim and dingy the room looked.
7.9 Good
Pros:
Cons: Bit of a dated building. No real modern amenities
8.8 Excellent
Pros: Good sized room. Good value for the price
Cons: Hated the plastic cups. The towels were thread bare. The room had a musty smell, until I cranked up the AC.
With a stay at Capital Hill Hotel and Suites in Ottawa (Downtown Ottawa), you'll be steps from National Arts Centre and 6 minutes by foot from Parliament Hill. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
For friendly service and unbeatable value in a prime spot in downtown Ottawa, look no further than our 100 percent non-smoking Days Inn Ottawa hotel. Our Ottawa, Ontario, hotel is within walking distance of all Ottawas major attractions. Parliament Hill, The Rideau Canal, ByWard Market, The National Gallery and Royal Canadian Mint are all only blocks away. Our pet-friendly Ottawa, Ontario, hotel offers all the conveniences to make your stay memorable, including free Wi-Fi Internet access, parking for a nominal per night fee plus tax, mini-refrigerators, access to laundry facilities and a fitness center. We offer a variety of accommodations to suit your needs including connecting rooms, Jacuzzi and fireplace getaway suites, as well as handicapped-accessible rooms. Credit card is required at check-in. Conveniently located in our lobby is 3 Nineteen Food and Drink restaurant and bar, offering a variety of breakfast options, as well as club sandwiches, burgers and dinner meals.
Overall 7.9 Good
Based on 2,345 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.0
Pros: Convenient location
Excellent
9.2
Pros: Best location!
Good
7.5
Pros: Close to all the tourist attractions!
Excellent
10.0
Pros: Closeness to the University and downtown
Excellent
9.0
Pros: there was no breakfeast but it would have nice to have one
Excellent
8.3
Excellent
8.3
Pros: Staff, room (which was upgraded for free into a king size one) and distance to the city centre.
Good
7.0
Pros: Location. Walking distance to many attractions. Quick efficient check in. Bed was comfortable.
Excellent
10.0
Pros: The staff went above and beyond for us. The receptionist made our stay memorable. We surprised her with flowers as a thank you!!!
Excellent
9.2
Excellent
9.0
Pros: Friendliness of staff.
Excellent
9.2
Pros: Great price for the location. Staff were extremely friendly! They gave me a free upgrade and helped me call taxis. Great value. Slightly dated but comfortable rooms. Would definitely stay again.
Details
Reviews
Overall 7.9 Good
Based on 2,345 reviews
Location
9.0
Service
8.6
Room
7.6
WiFi
7.1
Food
4.6
Breakfast
3.0
Pool
1.0
Service
8.9
Cleanliness
8.8
Location
8.6
Room
6.8
Value
6.4
WiFi
5.6
Breakfast
2.7
Vibe
2.5
Location
8.8
Cleanliness
8.7
Service
8.4
Room
8.1
Food
4.0
Location
8.6
Service
8.4
Room
7.1
Comfort
7.0
Location
9.3
Service
8.6
Room
7.2
Vibe
3.2
6.0 Good
Pros: Convenient location
Cons: It looks like a cheap motel on the road however they charge like a fancy hotel, it is not lobby or it is too small
9.2 Excellent
Pros: Best location!
Cons: Hallways look old and need renos
7.5 Good
Pros: Close to all the tourist attractions!
Cons: Nothing!
10.0 Excellent
Pros: Closeness to the University and downtown
Cons: Lots of homeless people! As lots of shelters in area.
9.0 Excellent
Pros: there was no breakfeast but it would have nice to have one
Cons:
8.3 Excellent
Pros:
Cons: It's better to offer free parking.
8.3 Excellent
Pros: Staff, room (which was upgraded for free into a king size one) and distance to the city centre.
Cons: Unfortunately the neighbourhood is full of homeless sketchy people, though they seemed totally harmless, they didn't really made the surrounding area too nice. But it is not the Hotel's fault ... it's something that should be solved and taken care by the government and such.
7.0 Good
Pros: Location. Walking distance to many attractions. Quick efficient check in. Bed was comfortable.
Cons: Building is dated. No breakfast included.
10.0 Excellent
Pros: The staff went above and beyond for us. The receptionist made our stay memorable. We surprised her with flowers as a thank you!!!
Cons: No pool or breakfast available
9.2 Excellent
Pros:
Cons: Breakfast was basic
9.0 Excellent
Pros: Friendliness of staff.
Cons: Stairs leading up to room were awkward, as we had a wheelchair.
9.2 Excellent
Pros: Great price for the location. Staff were extremely friendly! They gave me a free upgrade and helped me call taxis. Great value. Slightly dated but comfortable rooms. Would definitely stay again.
Cons:
For friendly service and unbeatable value in a prime spot in downtown Ottawa, look no further than our 100 percent non-smoking Days Inn Ottawa hotel. Our Ottawa, Ontario, hotel is within walking distance of all Ottawas major attractions. Parliament Hill, The Rideau Canal, ByWard Market, The National Gallery and Royal Canadian Mint are all only blocks away. Our pet-friendly Ottawa, Ontario, hotel offers all the conveniences to make your stay memorable, including free Wi-Fi Internet access, parking for a nominal per night fee plus tax, mini-refrigerators, access to laundry facilities and a fitness center. We offer a variety of accommodations to suit your needs including connecting rooms, Jacuzzi and fireplace getaway suites, as well as handicapped-accessible rooms. Credit card is required at check-in. Conveniently located in our lobby is 3 Nineteen Food and Drink restaurant and bar, offering a variety of breakfast options, as well as club sandwiches, burgers and dinner meals.
Where to stay in Ottawa?
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