Ottawa hotels near Rideau Centre
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Andaz Ottawa Byward Market, is the first Andaz-branded hotel in Canada as well as the first Ottawa hotel under Hyatt’s brand portfolio. The 200-room downtown Ottawa hotel is located in the famed Byward Market neighborhood. The neighborhood is surrounded by more than two-dozen embassies and consulates and is located immediately east of Ottawa’s commercial office core. Among the most beautiful hotels near Byward Market, Andaz Ottawa is a short walk from Parliament Hill.
Overall 9.0 Excellent
Based on 3,700 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Terrific room, excellent service. They went above and beyond.
Excellent
10.0
Pros: Check in quick and simple. Staff friendly and accommodating. Love the rooftop bar. Rooms modern and clean. Location perfect ... Byward Market.
Excellent
10.0
Pros: The hotel has the best view ever. Some of the rooms have a Parliament view and it's amazing. The location is perfect. Just at the byward market, you won't need a car for anything. Restaurants just steps away, sightseeing (just a quick walk from the Ottawa sign by the way).
Excellent
10.0
Pros: Great hotel location close to Parliament Hill and Byward Market. Modern hotel settings and very clear. Simple check-in and check-out procedures. Staff's services were nice. Parking lot was easy to access.
Excellent
8.0
Excellent
10.0
Pros: I liked the room I was offered. Very high standards!
Excellent
9.0
Pros: The staff is great at the hotel and we were very impressed with the good taste, design, and service. Thank you very much, we will visit again, in the future.
Excellent
10.0
Pros: Everything.
Excellent
10.0
Excellent
10.0
Pros: The location was optimum close to everything. The room was modern, large and clean. It is a quiet room too, you can’t hear any noise especially when I was there during New Years. I use a wheelchair, the door widths were good, the shower was perfect but the toilet was a little too low. I brought a seat riser and the maintenance staff installed it for me. They also adjusted the door so I could open and close it with little effort. The complimentary soaps and lotions are so beautiful and smelled awesome. I brought some extra home for my family. The staff was super friendly and helpful. Thank you for an awesome stay. I will be back.
Excellent
9.0
Pros: Nice rooms, eat-in service with plant based cutlery, proximity to Byward Market.
Excellent
10.0
Pros: They deliver on every single promise they make. From the very beginning you feel welcomed. After a long and delayed trip it was such a pleasure being greeted warmly and getting just the room you want. Norman was outstanding. We got a room on a high floor overlooking the parliament hill with two beds. Exactly what we had asked for. The property is clean and comfortable. Everything is there as you expect it. No need to call down for things that are missing. Just perfection. I LOVE IT. We had drinks at the bar. It was fun and festive and the drinks were delish. We ate breakfast from the restaurant take out and they were equally delish. Can't wait to return.
Details
Reviews
Overall 9.0 Excellent
Based on 3,700 reviews
WiFi
9.6
Vibe
9.4
Location
9.2
Room
8.9
Service
8.7
Bar
8.5
Amenities
8.4
Breakfast
6.8
Location
9.3
Vibe
9.1
Service
9.0
Amenities
8.5
Room
8.4
Bar
8.4
Breakfast
7.2
Vibe
9.2
Location
9.0
Room
8.7
Bar
8.6
Amenities
8.4
Service
8.3
Breakfast
7.2
Vibe
9.3
Location
9.2
Service
9.1
Bar
8.7
Room
8.6
Breakfast
7.0
Location
9.1
Room
8.7
Service
8.5
Amenities
8.4
Comfort
7.7
10.0 Excellent
Pros: Terrific room, excellent service. They went above and beyond.
Cons:
10.0 Excellent
Pros: Check in quick and simple. Staff friendly and accommodating. Love the rooftop bar. Rooms modern and clean. Location perfect ... Byward Market.
Cons:
10.0 Excellent
Pros: The hotel has the best view ever. Some of the rooms have a Parliament view and it's amazing. The location is perfect. Just at the byward market, you won't need a car for anything. Restaurants just steps away, sightseeing (just a quick walk from the Ottawa sign by the way).
Cons: $35 for parking.
10.0 Excellent
Pros: Great hotel location close to Parliament Hill and Byward Market. Modern hotel settings and very clear. Simple check-in and check-out procedures. Staff's services were nice. Parking lot was easy to access.
Cons: The only defect was not easy to adjust the warmness of water from sink, either too hot or cold. Shower water control was simple and great!
8.0 Excellent
Pros:
Cons: The bar lounge was too loud. Not a relaxing place to get a drink.
10.0 Excellent
Pros: I liked the room I was offered. Very high standards!
Cons: No comments
9.0 Excellent
Pros: The staff is great at the hotel and we were very impressed with the good taste, design, and service. Thank you very much, we will visit again, in the future.
Cons: The breakfast was good, but unfortunately, with a $52 we could not feed three people ( a breakfast combo costs between $19 and $24, as I remember), so we had to pay extra. I wished we had more bread for the jam.
10.0 Excellent
Pros: Everything.
Cons: Nothing
10.0 Excellent
Pros:
Cons: The cost of parking at $35.00 per night is ridiculous
10.0 Excellent
Pros: The location was optimum close to everything. The room was modern, large and clean. It is a quiet room too, you can’t hear any noise especially when I was there during New Years. I use a wheelchair, the door widths were good, the shower was perfect but the toilet was a little too low. I brought a seat riser and the maintenance staff installed it for me. They also adjusted the door so I could open and close it with little effort. The complimentary soaps and lotions are so beautiful and smelled awesome. I brought some extra home for my family. The staff was super friendly and helpful. Thank you for an awesome stay. I will be back.
Cons: The parking and the drop off area in the front are a little difficult and expensive. $45.00 valet
9.0 Excellent
Pros: Nice rooms, eat-in service with plant based cutlery, proximity to Byward Market.
Cons: Cramped check in/out area
10.0 Excellent
Pros: They deliver on every single promise they make. From the very beginning you feel welcomed. After a long and delayed trip it was such a pleasure being greeted warmly and getting just the room you want. Norman was outstanding. We got a room on a high floor overlooking the parliament hill with two beds. Exactly what we had asked for. The property is clean and comfortable. Everything is there as you expect it. No need to call down for things that are missing. Just perfection. I LOVE IT. We had drinks at the bar. It was fun and festive and the drinks were delish. We ate breakfast from the restaurant take out and they were equally delish. Can't wait to return.
Cons: Everything was outstanding.
Andaz Ottawa Byward Market, is the first Andaz-branded hotel in Canada as well as the first Ottawa hotel under Hyatt’s brand portfolio. The 200-room downtown Ottawa hotel is located in the famed Byward Market neighborhood. The neighborhood is surrounded by more than two-dozen embassies and consulates and is located immediately east of Ottawa’s commercial office core. Among the most beautiful hotels near Byward Market, Andaz Ottawa is a short walk from Parliament Hill.
The Albert at Bay Suite Hotel provides tasteful accommodations in a convenient location to all that Ottawa has to offer. including some of the most impressive museums and artifacts found in the country. Each oversized suite features up-to-date amenities to ensure that the comfort and well-being of each guest is a high priority. Suites range from 650-1200 square feet. Newly renovated. The Albert At Bay Suite Hotel is a fully non-smoking hotel and offers complimentary wireless high-speed Internet in all guest suites, meeting rooms and throughout the rest of the hotel. Complimentary Local Calls; Suite includes tea, coffee, cream, sugar & cookies. Wireless High speed Internet throughout hotel. Incoming Faxes. Use of Fitness Centre and Saunas.
Overall 9.0 Excellent
Based on 3,592 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Incredible rooms and loved the penthouse patio and gym.
Excellent
8.0
Pros: Did not eat breakfast
Excellent
10.0
Pros: The room was soom big! We were impress by its size! It was relly usefull to have a fully functional kitchen as well. The best hotel to feel like home!
Good
7.9
Pros: Location- close proximity to all our meeting locations! The OCCO restaurant’s good- we had all our breakfasts there, and most dinners.
Excellent
9.0
Pros: The room was nice and the staff lovely.
Excellent
10.0
Pros: Front staff was extremely helpful. The room was much larger than expected and any staff I passed were polite.
Excellent
10.0
Pros: It was a suite so we had lots of room. Amazing stay
Excellent
10.0
Pros: Very roomy suite. Good location, friendly staff.
Excellent
9.0
Pros: Very large and well equipped suite.
Excellent
10.0
Pros: Super clean and the staff went out of their way to provide the best service.
Excellent
9.0
Pros: Lots of space and a full kitchen. Two bathrooms!
Excellent
10.0
Pros: All good
Details
Reviews
Overall 9.0 Excellent
Based on 3,592 reviews
Comfort
9.2
Service
9.2
Room
9.1
WiFi
8.9
Location
8.4
Breakfast
4.2
Comfort
9.1
Service
9.1
Room
8.8
Location
8.3
Breakfast
4.9
Service
9.1
Comfort
8.9
Location
8.6
Room
8.0
Comfort
9.2
Service
9.1
Room
8.8
Location
8.6
Food
7.8
Comfort
9.2
Service
9.1
Room
8.3
Location
8.3
Value
5.5
10.0 Excellent
Pros: Incredible rooms and loved the penthouse patio and gym.
Cons:
8.0 Excellent
Pros: Did not eat breakfast
Cons:
10.0 Excellent
Pros: The room was soom big! We were impress by its size! It was relly usefull to have a fully functional kitchen as well. The best hotel to feel like home!
Cons: Everything was perfect!
7.9 Good
Pros: Location- close proximity to all our meeting locations! The OCCO restaurant’s good- we had all our breakfasts there, and most dinners.
Cons: Staff at the front desk need to be a little bit more customer friendly. They seemed in a hurry and extremely formal.
9.0 Excellent
Pros: The room was nice and the staff lovely.
Cons: There was a slight odor in the room, like leftover curry. I left the windows open to try and dissipate it. Also, although everything else was nice, I found the bedroom curtains to look dingy.
10.0 Excellent
Pros: Front staff was extremely helpful. The room was much larger than expected and any staff I passed were polite.
Cons:
10.0 Excellent
Pros: It was a suite so we had lots of room. Amazing stay
Cons: $24 a night for parking
10.0 Excellent
Pros: Very roomy suite. Good location, friendly staff.
Cons:
9.0 Excellent
Pros: Very large and well equipped suite.
Cons: The price on the web site was the price for the 1st night. They wanted to charge me much more for the 2nd night, but after I complained, they brought the price down to very close to the 1st night price.
10.0 Excellent
Pros: Super clean and the staff went out of their way to provide the best service.
Cons:
9.0 Excellent
Pros: Lots of space and a full kitchen. Two bathrooms!
Cons: It would be really great if this hotel had a pool.
10.0 Excellent
Pros: All good
Cons: No movies
The Albert at Bay Suite Hotel provides tasteful accommodations in a convenient location to all that Ottawa has to offer. including some of the most impressive museums and artifacts found in the country. Each oversized suite features up-to-date amenities to ensure that the comfort and well-being of each guest is a high priority. Suites range from 650-1200 square feet. Newly renovated. The Albert At Bay Suite Hotel is a fully non-smoking hotel and offers complimentary wireless high-speed Internet in all guest suites, meeting rooms and throughout the rest of the hotel. Complimentary Local Calls; Suite includes tea, coffee, cream, sugar & cookies. Wireless High speed Internet throughout hotel. Incoming Faxes. Use of Fitness Centre and Saunas.
With a stay at Byward Blue Inn, you'll be centrally located in Ottawa, just a 4-minute walk from Byward Market Square and 8 minutes by foot from National Gallery of Canada. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
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Overall 8.9 Excellent
Based on 3,663 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Large bright room with balcony Great location,easily accessed the bicycle trails Quiet location although still downtown
Excellent
9.0
Pros: This place is in a prime location...walking distance to great restaurants/pubs, shopping, and parliament. The rooms are comfortable and clean. The breakfast was amazing! The afternoon tea was a pleasant surprise.
Good
7.0
Pros: comfort and the staff Alex is nice and warmed welcome
Excellent
9.0
Pros: Location was good. Just a short walk to transport. The staff are lovely and were very helpful. It was the little things like the afternoon tea they serve and that when it was raining they put out a heap of umbrellas for the guests to use that make this a wonderful place to stay.
Excellent
8.0
Pros: Lovely touch afternoon tea and also could bring a meal in
Excellent
8.0
Pros: The location was Perfect to see Ottawa on foot. The parking underneath was very handy and reasonable at $15 a day with in and out privileges. Well cleaned, great breakfast, fantastic bed and even a coffee maker and mini fridge with water in room. Great access to city core and highway. Close to a ton of options for food- will certainly recommend to friends!
Okay
5.0
Pros: The area
Excellent
9.0
Pros: I liked the location, very close to the By-Ward market, the Rideau Center and public transit. The free breakfast was outstanding with a good choice of items. The tea time was also great. Our room had ironing board and iron, a microwave oven, kettle (stocked with tea bags), mini refrigerator (stocked with a free bottled water, creamers and milker), coffee maker (stocked with coffee ,coffee filters and sugar), cups, bowls, utensils (knives, forks spoons, napkins), wine bottle opener, drinking glass. Bed was very clean and comfy. Bathroom was also very clean stocked with toiletries (with a hair dryer) . Staff is very friendly and courteous. You can park at the hotel's under ground parking for $15 a night with re-entries. Street parking is free after 17:30 until 08:00. Over all I really enjoy staying at the By-Ward Blue Inn and would considering staying there again. Oh, I would like to also mention that the big LCD TV in the rooms includes full cable channels as well!
Excellent
9.7
Pros: Great free breakfast, nice rooms, outstanding location, and friendly, personable staff.
Excellent
10.0
Pros: The location is incredible, I couldn't ask for better in the heart of the Byward Market. Indigo parking is cheap too $11/Day... I've seen over $20/day in ottawa.
We had a room with a balcony, and I loved it. The room's are clean, and the bed was very comfortable.
Excellent
8.0
Pros: complimentary breakfast
Excellent
10.0
Pros: We loved the location, that it had on site parking (for a fee), nice breakfast and the afternoon tea with snacks was a nice added touch.
Details
Reviews
Overall 8.9 Excellent
Based on 3,663 reviews
Bar
10.0
Cleanliness
9.3
Location
9.2
Service
9.1
Breakfast
9.1
Food
8.9
Value
8.7
Room
8.2
WiFi
7.8
Location
9.4
Cleanliness
9.2
Service
9.0
Breakfast
8.5
Room
8.3
WiFi
6.5
Breakfast
8.9
Food
8.9
Location
8.8
Service
8.6
Room
7.0
Cleanliness
9.4
Location
9.4
Service
9.3
Food
9.1
Breakfast
8.9
Room
8.3
Comfort
7.5
Service
9.2
Breakfast
9.2
Location
8.9
Value
8.4
Room
7.9
10.0 Excellent
Pros: Large bright room with balcony Great location,easily accessed the bicycle trails Quiet location although still downtown
Cons: No
9.0 Excellent
Pros: This place is in a prime location...walking distance to great restaurants/pubs, shopping, and parliament. The rooms are comfortable and clean. The breakfast was amazing! The afternoon tea was a pleasant surprise.
Cons: Parking is expensive and quite tricky when it's nearly full as the spots are very tight.
7.0 Good
Pros: comfort and the staff Alex is nice and warmed welcome
Cons:
9.0 Excellent
Pros: Location was good. Just a short walk to transport. The staff are lovely and were very helpful. It was the little things like the afternoon tea they serve and that when it was raining they put out a heap of umbrellas for the guests to use that make this a wonderful place to stay.
Cons:
8.0 Excellent
Pros: Lovely touch afternoon tea and also could bring a meal in
Cons:
8.0 Excellent
Pros: The location was Perfect to see Ottawa on foot. The parking underneath was very handy and reasonable at $15 a day with in and out privileges. Well cleaned, great breakfast, fantastic bed and even a coffee maker and mini fridge with water in room. Great access to city core and highway. Close to a ton of options for food- will certainly recommend to friends!
Cons:
5.0 Okay
Pros: The area
Cons: The bed was old and not even flat lol
9.0 Excellent
Pros: I liked the location, very close to the By-Ward market, the Rideau Center and public transit. The free breakfast was outstanding with a good choice of items. The tea time was also great. Our room had ironing board and iron, a microwave oven, kettle (stocked with tea bags), mini refrigerator (stocked with a free bottled water, creamers and milker), coffee maker (stocked with coffee ,coffee filters and sugar), cups, bowls, utensils (knives, forks spoons, napkins), wine bottle opener, drinking glass. Bed was very clean and comfy. Bathroom was also very clean stocked with toiletries (with a hair dryer) . Staff is very friendly and courteous. You can park at the hotel's under ground parking for $15 a night with re-entries. Street parking is free after 17:30 until 08:00. Over all I really enjoy staying at the By-Ward Blue Inn and would considering staying there again. Oh, I would like to also mention that the big LCD TV in the rooms includes full cable channels as well!
Cons: Our toilet was rocky but it wasn't a big deal. Parking in the hotel for $15 is a bit expensive. Limited free city parking after 17:30.
9.7 Excellent
Pros: Great free breakfast, nice rooms, outstanding location, and friendly, personable staff.
Cons: Mini-bar would have been nice. :)
10.0 Excellent
Pros: The location is incredible, I couldn't ask for better in the heart of the Byward Market. Indigo parking is cheap too $11/Day... I've seen over $20/day in ottawa.
We had a room with a balcony, and I loved it. The room's are clean, and the bed was very comfortable.
Cons: if the chairs on the balcony could have been better quality, thats it. Everything was excellent here. Very safe, and secure
8.0 Excellent
Pros: complimentary breakfast
Cons: no ice machine
10.0 Excellent
Pros: We loved the location, that it had on site parking (for a fee), nice breakfast and the afternoon tea with snacks was a nice added touch.
Cons: No
With a stay at Byward Blue Inn, you'll be centrally located in Ottawa, just a 4-minute walk from Byward Market Square and 8 minutes by foot from National Gallery of Canada. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
No matter your reason for visiting Ontario, Canada, whether business or leisure, The Westin Ottawa is dedicated to making your stay in downtown Ottawa a great one. Our modern hotel is located in the Ottawa business district across from the lovely Rideau Canal. Host your next conference or event in our dynamic venues featuring state-of-the-art AV equipment and expert planning services. Our renowned Shore Club restaurant is a popular dining choice for hotel guests and Ottawa locals alike. Stay active with a number of stimulating activities at the hotel, including a swim in our indoor heated pool, a workout at our modern fitness center, or a game of squash on our private courts. Enjoy a restful night's sleep in our refined hotel rooms with enriching amenities and stunning views of the Ottawa cityscape.
Overall 8.9 Excellent
Based on 3,243 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Location was excellent
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: Location
Excellent
9.0
Pros: Excellent location and good soundproofing. Fitness and sauna open 24/7 (we just need go turn it on about 15min before use in off peak hours). Indoor poor and hot tube. Free WiFi for Marriott Bonvoy members.
Excellent
8.0
Pros: Location!
Excellent
10.0
Pros: Great amenities and location.
Excellent
10.0
Okay
5.0
Pros: The location, attached to Rideau Centre and within walking distance to Byward Market and almost anything else you might want.
Excellent
9.0
Pros: Everything
Okay
5.0
Pros: View was not good
Excellent
10.0
Pros: Beautiful room and view
Excellent
9.0
Pros: location was perfect for our events
Details
Reviews
Overall 8.9 Excellent
Based on 3,243 reviews
Location
9.1
Food
8.8
Service
8.8
Room
8.3
WiFi
7.3
Breakfast
6.5
Value
4.9
Location
9.3
Service
8.9
Room
7.1
Cleanliness
6.5
Breakfast
6.4
WiFi
5.4
Value
4.7
Service
8.9
Location
8.9
Room
7.4
Comfort
7.2
Breakfast
6.4
Value
4.6
Location
9.3
Service
8.5
Room
7.5
Cleanliness
7.3
Location
9.3
Service
8.8
Room
8.0
10.0 Excellent
Pros: Location was excellent
Cons: Parliament buildings were closed
8.0 Excellent
Pros: Location
Cons: After the daily room service we were not provided with refills for the coffee, tea and milk
10.0 Excellent
Pros: Location
Cons: Pillow
9.0 Excellent
Pros: Excellent location and good soundproofing. Fitness and sauna open 24/7 (we just need go turn it on about 15min before use in off peak hours). Indoor poor and hot tube. Free WiFi for Marriott Bonvoy members.
Cons: There is no outdoor relaxing area after the sauna. Either you go to the pool area or stay in the lockers' area.
8.0 Excellent
Pros: Location!
Cons: The pool was very very dirty
10.0 Excellent
Pros: Great amenities and location.
Cons:
10.0 Excellent
Pros:
Cons: I booked a deluxe room with a king size bed and they gave me a standard room with two beds. After half hour they switched our room to a deluxe.
5.0 Okay
Pros: The location, attached to Rideau Centre and within walking distance to Byward Market and almost anything else you might want.
Cons: 30$ per night self-park fee.
9.0 Excellent
Pros: Everything
Cons: Gym could be larger
5.0 Okay
Pros: View was not good
Cons:
10.0 Excellent
Pros: Beautiful room and view
Cons:
9.0 Excellent
Pros: location was perfect for our events
Cons: room is about ready for a reno. Still good, starting to show age, however. 7/10 room style.
No matter your reason for visiting Ontario, Canada, whether business or leisure, The Westin Ottawa is dedicated to making your stay in downtown Ottawa a great one. Our modern hotel is located in the Ottawa business district across from the lovely Rideau Canal. Host your next conference or event in our dynamic venues featuring state-of-the-art AV equipment and expert planning services. Our renowned Shore Club restaurant is a popular dining choice for hotel guests and Ottawa locals alike. Stay active with a number of stimulating activities at the hotel, including a swim in our indoor heated pool, a workout at our modern fitness center, or a game of squash on our private courts. Enjoy a restful night's sleep in our refined hotel rooms with enriching amenities and stunning views of the Ottawa cityscape.
Ideally located in the heart of downtown Ottawa, overlooking Confederation Park and the National Arts centre. Lord Elgin is steps away from the Rideau Canal; the world's longest skating rink in the winter and a beautiful waterway in the summer; the Shaw Centre, Parliament Buildings, and Ottawa Rideau Centre.
Overall 8.8 Excellent
Based on 4,644 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Comfortable room that was well equipped
Good
6.0
Pros: Friendly staff, great food and location was wonderful.
Excellent
10.0
Pros: Nice quiet classic hotel. Valet parking well done. All facilities very clean . location is perfect for weekend exploring all Ottawa has to offer. Close to National Art center and an easy walk to the Byward. Fewer screaming kids in pool than other hotels
Excellent
10.0
Pros: It was fantastic
Excellent
9.0
Pros: the location
Excellent
10.0
Pros: The staff is extremely pleasant, courteous and helpful.
Excellent
9.7
Pros: Probably the best value I’ve received for a hotel stay. Fantastic location. Wonderful staff. I will be returning.
Excellent
10.0
Pros: Solid reputation; refined; quiet; everything "worked" well in the hotel room and in the common areas; taxis outside just about all the time; excellent dining at Grill 41; location in downtown Ottawa was excellent; friendly staff; Starbuck's in lobby.
Excellent
9.0
Pros: Bathroom and bed. Doormen were great.
Excellent
10.0
Pros: Excellant choice! Great location, staff, cleanliness, pool.Weshall repeat.
Excellent
10.0
Pros: Staff was friendly and very helpful. The location was ideal.
Okay
5.0
Pros: Very nice classic hotel, great location, very nice staff.
Details
Reviews
Overall 8.8 Excellent
Based on 4,644 reviews
Location
9.4
Service
9.1
Room
7.7
WiFi
7.1
Breakfast
5.5
Value
5.4
Location
9.4
Service
8.4
Room
7.6
WiFi
5.5
Value
4.7
Breakfast
4.7
Location
9.3
Service
8.8
Room
6.6
Breakfast
5.7
Value
5.6
Comfort
5.4
Location
9.2
Service
8.4
Room
7.5
Vibe
7.3
Comfort
5.8
Location
9.4
Service
9.1
Room
6.9
Breakfast
5.5
Value
5.1
10.0 Excellent
Pros: Comfortable room that was well equipped
Cons:
6.0 Good
Pros: Friendly staff, great food and location was wonderful.
Cons: The fact that the fire alarm went off at three o’clock In the morning, but having said that we were also glad the fire slam worked. It was a false alarm, always good news but quite scary and unnerving to say the least.
10.0 Excellent
Pros: Nice quiet classic hotel. Valet parking well done. All facilities very clean . location is perfect for weekend exploring all Ottawa has to offer. Close to National Art center and an easy walk to the Byward. Fewer screaming kids in pool than other hotels
Cons:
10.0 Excellent
Pros: It was fantastic
Cons:
9.0 Excellent
Pros: the location
Cons: the pool needs renovation parking is expensive
10.0 Excellent
Pros: The staff is extremely pleasant, courteous and helpful.
Cons:
9.7 Excellent
Pros: Probably the best value I’ve received for a hotel stay. Fantastic location. Wonderful staff. I will be returning.
Cons: The building itself is older. Not a bad thing but something to be aware of.
10.0 Excellent
Pros: Solid reputation; refined; quiet; everything "worked" well in the hotel room and in the common areas; taxis outside just about all the time; excellent dining at Grill 41; location in downtown Ottawa was excellent; friendly staff; Starbuck's in lobby.
Cons: Toilet flushing in the hotel room bathroom was on the loud side.
9.0 Excellent
Pros: Bathroom and bed. Doormen were great.
Cons: Restaurant not great. Store in the hotel is closed for 2-3 weeks.
10.0 Excellent
Pros: Excellant choice! Great location, staff, cleanliness, pool.Weshall repeat.
Cons: Nothing negative.
10.0 Excellent
Pros: Staff was friendly and very helpful. The location was ideal.
Cons:
5.0 Okay
Pros: Very nice classic hotel, great location, very nice staff.
Cons: The first night, the room next door had a small gathering. It was far from a party, just a regular conversation level. But their voices kept me up till midnight. I moved to a new room the next night, which was generally quieter, but was woken up at 5am by the booming of doors opening and closing. In summary, this hotel is not well soundproofed.
Ideally located in the heart of downtown Ottawa, overlooking Confederation Park and the National Arts centre. Lord Elgin is steps away from the Rideau Canal; the world's longest skating rink in the winter and a beautiful waterway in the summer; the Shaw Centre, Parliament Buildings, and Ottawa Rideau Centre.
When traveling to Canada's Capital you want to be where the action is. We have the location, the value, the personal service, and the amenities you expect. We are the only Best Western located downtown close to all major office towers and key Government offices. We are also the closest hotel to Landsdowne Park and TD Place. Spend the day exploring Parliament Hill, The Rideau Canal, vibrant Elgin and Bank Streets, and the Canadian Museum of Nature. All within walking distance from the hotel. Some other very convenient things within walking are Starbucks, Shoppers Drug Mart, LCBO, and a grocery store. Modern suite choices include a standard suite, one bedroom suite, or executive one bedroom suite all with a kitchenette. All suites include Wi-Fi and a great breakfast to get you going. We're happy to announce that our hotel has been awarded Best Western's Outstanding Housekeeping Award. If your travels take you to Canada's Capital.why stay anywhere else? Please note: You must be 18 years of age to check in. Must show valid Government ID to receive Government rate. No smoking hotel. Must have valid credit card at check-in.
Overall 8.8 Excellent
Based on 3,353 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.0
Pros: Indoor garage is great, especially in winter!
Excellent
9.7
Pros: Big rooms
Excellent
8.0
Poor
1.0
Excellent
10.0
Pros: Nice, clean, prompt check in. Restaurants nearby (although none in the hotel). Good breakfast (lots of choice).
Excellent
9.0
Pros: Location
Excellent
10.0
Excellent
9.2
Pros: A very well designed and organized suite
Excellent
9.6
Pros: Location and free complete breakfast
Excellent
10.0
Pros: Staff pleasant and helpful Room was good size and very comfortable
Excellent
9.0
Pros: Staff was very friendly always new your name. Helpful with directions throughout the city. Cleaning staff were not bothersome
Excellent
9.0
Pros: I didn't realize I had booked a suite until I entered my "room" and saw that I had two large rooms and a bathrom. Considering I paid less than what I'm used to paying for a small room in other countries/cities, I was of course very pleasantly surprised. I loved my suite and I had good use for the coffee brewer, microwave oven, and refrigerator during my stay. The bed was very comfortable, and the shower was great. The wi-fi was excellent.
Details
Reviews
Overall 8.8 Excellent
Based on 3,353 reviews
Cleanliness
9.6
Service
9.5
WiFi
9.4
Room
8.8
Vibe
8.7
Location
8.3
Comfort
7.4
Breakfast
6.8
Food
5.0
Bar
1.7
Cleanliness
9.6
Service
9.3
Room
8.9
Vibe
8.3
Location
8.2
Breakfast
6.5
Food
5.0
Cleanliness
9.7
Service
9.4
WiFi
8.8
Room
8.5
Location
8.1
Comfort
6.9
Value
5.9
Breakfast
5.8
Food
4.8
Service
9.6
Cleanliness
9.6
Room
8.5
Location
8.0
Breakfast
6.5
Value
6.0
Food
5.1
Cleanliness
9.6
Room
8.3
Location
8.3
Breakfast
6.6
9.0 Excellent
Pros: Indoor garage is great, especially in winter!
Cons:
9.7 Excellent
Pros: Big rooms
Cons: Could have been cleaner in hallways.
8.0 Excellent
Pros:
Cons: Noise in the hallway and adjoining room.
1.0 Poor
Pros:
Cons: the staff did not report my airline mileage points the basement room fronting a busy street was noisy
10.0 Excellent
Pros: Nice, clean, prompt check in. Restaurants nearby (although none in the hotel). Good breakfast (lots of choice).
Cons: Nothing, all was good
9.0 Excellent
Pros: Location
Cons: I did not like that the hotel charged my credit card for parking when I did not give the hotel my credit card information. Would have been nice to have more coffee pucks in the room.
10.0 Excellent
Pros:
Cons: I dident like to paye the parking 22$ per day it's expansif
9.2 Excellent
Pros: A very well designed and organized suite
Cons: Pillow sheets were not at the level of the suite setup
9.6 Excellent
Pros: Location and free complete breakfast
Cons: N:/a
10.0 Excellent
Pros: Staff pleasant and helpful Room was good size and very comfortable
Cons: Cramped breakfast area
9.0 Excellent
Pros: Staff was very friendly always new your name. Helpful with directions throughout the city. Cleaning staff were not bothersome
Cons: Everything was fine
9.0 Excellent
Pros: I didn't realize I had booked a suite until I entered my "room" and saw that I had two large rooms and a bathrom. Considering I paid less than what I'm used to paying for a small room in other countries/cities, I was of course very pleasantly surprised. I loved my suite and I had good use for the coffee brewer, microwave oven, and refrigerator during my stay. The bed was very comfortable, and the shower was great. The wi-fi was excellent.
Cons: The breakfast was pretty meagre compared with what I had expected, but it was well compensated for by the other things this hotel had to offer in terms of value for money. The only other thing I can think of is that I couldn't charge my laptop while it was standing on the desk because no power socket was close enough. Next time I come back (hopefully next winter), if my suite has the same problem as this one, I will simply ask for an extension cord, and that should solve the problem.
When traveling to Canada's Capital you want to be where the action is. We have the location, the value, the personal service, and the amenities you expect. We are the only Best Western located downtown close to all major office towers and key Government offices. We are also the closest hotel to Landsdowne Park and TD Place. Spend the day exploring Parliament Hill, The Rideau Canal, vibrant Elgin and Bank Streets, and the Canadian Museum of Nature. All within walking distance from the hotel. Some other very convenient things within walking are Starbucks, Shoppers Drug Mart, LCBO, and a grocery store. Modern suite choices include a standard suite, one bedroom suite, or executive one bedroom suite all with a kitchenette. All suites include Wi-Fi and a great breakfast to get you going. We're happy to announce that our hotel has been awarded Best Western's Outstanding Housekeeping Award. If your travels take you to Canada's Capital.why stay anywhere else? Please note: You must be 18 years of age to check in. Must show valid Government ID to receive Government rate. No smoking hotel. Must have valid credit card at check-in.
Set in the heart of downtown Ottawa, Sheraton Ottawa Hotel welcomes guests visiting Canada's capital city with superb service, newly renovated guestrooms and thoughtful amenities. We are steps away from Parliament Hill and minutes from the ByWard Market, and Rideau Canal so you can easily explore Ottawa. After a busy day, relax in our pet-friendly hotel rooms, take a dip in our salt water indoor pool, or work out in the 24-hour Sheraton Fitness Centre. Each room features, flat-screen TVs, mini-refrigerators, large work desks and free standard Wi-Fi. Club Level rooms grant access to the Sheraton Club Lounge and offer many other benefits and amenities. Savor delicious cuisine or unwind with a cocktail at our on-site restaurants. Allow our professional event planners to design your meeting, we’ve reimagined the modern event space, offering more than 7,800 square feet of space.
Overall 8.7 Excellent
Based on 2,682 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: Location, amenities, confort.
Good
6.0
Pros: It was located close to Parliament, but far enough from the market that it was out of the noise.
Excellent
10.0
Pros: Location location location...............could walk to everything downtown Ottawa! Hotel was very nice and met expectations!
Excellent
8.0
Good
7.0
Pros: Location was ideal. Friendly staff.
Excellent
10.0
Pros: It was a clean and very efficient place. Really liked the stay.
Excellent
8.0
Pros: The locations
Excellent
8.0
Pros: Great location and excellent staff and housekeeping.
Excellent
8.0
Pros: the location was great. Right between the market area & downtown
Excellent
8.0
Pros: Staff friendly and courteous. Location is very convenient
Excellent
10.0
Pros: location, service, staff are wonderful
Excellent
9.0
Pros: Location, big room
Details
Reviews
Overall 8.7 Excellent
Based on 2,682 reviews
Service
9.1
Location
9.0
WiFi
8.9
Room
8.3
Breakfast
6.7
Value
5.1
Service
8.9
Location
8.7
Room
7.1
Comfort
6.7
Breakfast
6.0
Value
4.6
Service
9.2
Location
9.1
Comfort
7.8
Room
7.8
Breakfast
6.7
Value
5.2
Service
9.3
Location
9.2
Room
8.0
Service
9.0
8.0 Excellent
Pros: Location, amenities, confort.
Cons: Was not sparkling clean. Breakfast too expensive and overrated.
6.0 Good
Pros: It was located close to Parliament, but far enough from the market that it was out of the noise.
Cons: The rooms could have used some updates.
10.0 Excellent
Pros: Location location location...............could walk to everything downtown Ottawa! Hotel was very nice and met expectations!
Cons: Nothing
8.0 Excellent
Pros:
Cons: Rooms need to be renovated. Breakfast could have been included.
7.0 Good
Pros: Location was ideal. Friendly staff.
Cons: Had to pay for parking. Windows don't keep out street noise. Construction next door started at 6:30am...that's an early wake-up.
10.0 Excellent
Pros: It was a clean and very efficient place. Really liked the stay.
Cons: Parking is expensive
8.0 Excellent
Pros: The locations
Cons:
8.0 Excellent
Pros: Great location and excellent staff and housekeeping.
Cons: Bathrooms NEED to be renovated. Outdated Cream toilet and bathtub. Bathtub paint chipped while I was having a bath. Also faucet for shower should be raised higher and replaced with better pressure faucet. King size bed sunk in and needs to be replaced.
8.0 Excellent
Pros: the location was great. Right between the market area & downtown
Cons: only has valet parking
8.0 Excellent
Pros: Staff friendly and courteous. Location is very convenient
Cons:
10.0 Excellent
Pros: location, service, staff are wonderful
Cons:
9.0 Excellent
Pros: Location, big room
Cons: Old carpet
Set in the heart of downtown Ottawa, Sheraton Ottawa Hotel welcomes guests visiting Canada's capital city with superb service, newly renovated guestrooms and thoughtful amenities. We are steps away from Parliament Hill and minutes from the ByWard Market, and Rideau Canal so you can easily explore Ottawa. After a busy day, relax in our pet-friendly hotel rooms, take a dip in our salt water indoor pool, or work out in the 24-hour Sheraton Fitness Centre. Each room features, flat-screen TVs, mini-refrigerators, large work desks and free standard Wi-Fi. Club Level rooms grant access to the Sheraton Club Lounge and offer many other benefits and amenities. Savor delicious cuisine or unwind with a cocktail at our on-site restaurants. Allow our professional event planners to design your meeting, we’ve reimagined the modern event space, offering more than 7,800 square feet of space.
Located downtown Ottawa, with views of Parliament Hill and Rideau Canal, Fairmont Château Laurier is waiting to welcome you to Canada's capital. Steps from national museums, famed ByWard Market, dining and entertainment, Ottawa's castle couldn't be better situated. Our recently re-designed rooms are a fresh, modern addition to the regal elegance that is synonymous with the hotel. Stay on Fairmont Gold for a customized level of service, ensuring your stay is nothing short of unforgettable.
Overall 8.6 Excellent
Based on 12,739 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
6.0
Pros: The hotel is beautiful, and located perfectly in Ottawa.
Excellent
9.6
Pros: From checkup to checkout wonderful hotel, very well located, good restaurant, attentive staff
Excellent
10.0
Pros: Beautiful hotel. Exceptional staff
Excellent
8.0
Pros: Service was excellent and the room was beautiful.
Excellent
10.0
Pros: The location was perfect for hitting almost everywhere in the city on foot (assuming you do not mind walking)! I was a great way to get around to see everything and this was the epicentre! Plus having the Byward Market was tight there may it perfect!
Excellent
10.0
Pros: Great location. Spacious room, nicely furnished. Everything working well.
Good
7.0
Pros: How beautiful it is here at Christmas.
Excellent
10.0
Pros: Everything was perfect... Room attendants very helpful and friendly. Newly renovated Zoe's is so beautiful!!!
Excellent
10.0
Excellent
8.8
Excellent
8.0
Pros: We did not have breakfast. We had dinner at Zoe's, and it was very good, although pricey.
Excellent
9.0
Pros: The food is exceptionnal and the staff is very attentive.
Details
Reviews
Overall 8.6 Excellent
Based on 12,739 reviews
Location
8.4
Service
8.3
Vibe
8.0
Amenities
7.6
Pool
7.1
Room
7.0
Breakfast
6.9
Cleanliness
6.2
Wellness
5.8
Comfort
5.6
WiFi
5.1
Value
4.4
Vibe
8.2
Service
8.2
Location
7.6
Room
7.2
Breakfast
6.8
Cleanliness
6.0
Comfort
5.6
Value
4.6
WiFi
3.9
Location
8.4
Service
8.0
Breakfast
6.7
Room
6.6
Wellness
5.5
Comfort
5.0
Value
4.5
WiFi
4.1
Service
8.7
Location
8.2
Breakfast
7.1
Room
6.8
Comfort
5.4
Value
5.2
WiFi
4.1
Location
8.4
Service
8.0
Vibe
7.8
Room
6.6
Breakfast
6.1
Cleanliness
5.8
Value
4.3
WiFi
3.5
6.0 Good
Pros: The hotel is beautiful, and located perfectly in Ottawa.
Cons: At check in, the did not have our reservation and explained that the computer system was down. They had not been receiving them all day. The clerk was clearly annoyed and made us feel like a huge bother during the course of check in which took about 40 minutes. Valet is mandatory, they do not have self parking. On Sunday morning, we sat in a packed lobby for 1 hour and 45 minutes after we called for the car. They were grossly understaffed for the events that people were coming in for and the people trying to check out. If you’re staying here, don’t plan on being anywhere on time. I would not book this hotel for business.
9.6 Excellent
Pros: From checkup to checkout wonderful hotel, very well located, good restaurant, attentive staff
Cons: For the quality that the hotel offers there was a serious flaw, which was the unexplained absence of the buffet breakfast booked in the reservation. It was not a bad breakfast but left something to be desired.
10.0 Excellent
Pros: Beautiful hotel. Exceptional staff
Cons: No
8.0 Excellent
Pros: Service was excellent and the room was beautiful.
Cons: The website says there's a hot tub, but there is none. The pool area is tired and in need of updating. The Valet parking needs work; some of them are excellent, some of them are non-attentive.
10.0 Excellent
Pros: The location was perfect for hitting almost everywhere in the city on foot (assuming you do not mind walking)! I was a great way to get around to see everything and this was the epicentre! Plus having the Byward Market was tight there may it perfect!
Cons: The room that we were in was one of their lower end rooms but it would have been nice to have a little more natural light!
10.0 Excellent
Pros: Great location. Spacious room, nicely furnished. Everything working well.
Cons: Maybe too quiet, but that's good when you want a rest. Need more electrical outlets in the room. There were enough but barely.
7.0 Good
Pros: How beautiful it is here at Christmas.
Cons: Getting into the property was a challenge but they are under construction
10.0 Excellent
Pros: Everything was perfect... Room attendants very helpful and friendly. Newly renovated Zoe's is so beautiful!!!
Cons: We were told by concierge that there would be fireworks at Parliament... unfortunately there were none.. we were misled.
10.0 Excellent
Pros:
Cons: Service and food in the one restaurant was not great
8.8 Excellent
Pros:
Cons: They don't have free wifi and have no mineral water in room.
8.0 Excellent
Pros: We did not have breakfast. We had dinner at Zoe's, and it was very good, although pricey.
Cons: We had requested a room close to the elevator, because of my mobility issues, we ended up too far from the elevator, which was painful for me.
9.0 Excellent
Pros: The food is exceptionnal and the staff is very attentive.
Cons: The fees for the parking is way to expensive at $ 47 per day whith valet parking. There no self parking.
Located downtown Ottawa, with views of Parliament Hill and Rideau Canal, Fairmont Château Laurier is waiting to welcome you to Canada's capital. Steps from national museums, famed ByWard Market, dining and entertainment, Ottawa's castle couldn't be better situated. Our recently re-designed rooms are a fresh, modern addition to the regal elegance that is synonymous with the hotel. Stay on Fairmont Gold for a customized level of service, ensuring your stay is nothing short of unforgettable.
Novotel Ottawa City Centre is a trendy full-service 4-star hotel set in the heart of downtown Ottawa. Located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopp ing destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a short walk from the hotel.
Overall 8.6 Excellent
Based on 8,218 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
8.0
Pros: Location, location, location!
Okay
5.0
Good
7.9
Pros: The location
Excellent
9.0
Pros: the location right in the middle of downtown. It is possible to do most things within a walking distance.
Good
6.2
Pros: easy to book hotel room
Excellent
8.0
Pros: Location
Good
7.0
Pros: Very convenient location
Good
6.0
Excellent
9.7
Excellent
10.0
Pros: Breakfast was amazing and the room was very comfortable. The staff is also very kind.
Excellent
10.0
Pros: Extremely clean and modern
Excellent
8.0
Pros: Great breakfast. Clean room.
Details
Reviews
Overall 8.6 Excellent
Based on 8,218 reviews
Service
9.0
Location
8.9
Breakfast
8.5
Vibe
8.4
WiFi
8.4
Room
7.4
Value
5.2
Location
9.1
Service
9.0
Breakfast
8.2
WiFi
7.6
Room
7.1
Value
5.3
Comfort
5.1
Service
8.9
Breakfast
8.4
Vibe
8.3
Location
8.1
Room
7.7
WiFi
6.9
Value
4.3
Service
9.1
Location
9.1
Breakfast
8.8
WiFi
7.0
Room
6.8
Value
5.6
Comfort
5.2
Service
9.2
Location
8.8
Breakfast
8.6
Room
8.2
Comfort
6.5
Value
5.4
8.0 Excellent
Pros: Location, location, location!
Cons:
5.0 Okay
Pros:
Cons: The room was misleading. Says there was a hot tub the way it was written sounded like it was included in room( no such thing once boooked in). The room was also sepperated which made it seem very small
7.9 Good
Pros: The location
Cons: The hotel does not have a spot for snacks and soft drinks/ fruit juice
9.0 Excellent
Pros: the location right in the middle of downtown. It is possible to do most things within a walking distance.
Cons: well..... for the price of ---- the assortment was a bit small. Also only less person for service in the breakfast room.
6.2 Good
Pros: easy to book hotel room
Cons: high price for outdated room, staff could be friendlier, ugly view from our window
8.0 Excellent
Pros: Location
Cons: Toilet was not well-cleaned.
7.0 Good
Pros: Very convenient location
Cons: The rooms need more appliances. The fridge was not cold enough and the bathroom isn't ventilated.
6.0 Good
Pros:
Cons: Parking was VERY expensive. would have stayed somewhere else if I knew.
9.7 Excellent
Pros:
Cons: Softer pillow please.
10.0 Excellent
Pros: Breakfast was amazing and the room was very comfortable. The staff is also very kind.
Cons:
10.0 Excellent
Pros: Extremely clean and modern
Cons:
8.0 Excellent
Pros: Great breakfast. Clean room.
Cons: Temperature too hot in the room !
Novotel Ottawa City Centre is a trendy full-service 4-star hotel set in the heart of downtown Ottawa. Located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopp ing destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a short walk from the hotel.
Enjoy a luxurious stay within walking distance of many city center attractions at Delta Hotels by Marriott Ottawa City Centre. Ideally located in downtown Ottawa, Ontario, our modern, stylish hotel offers sleek, spacious hotel rooms and suites featuring pillowtop bedding, floor-to-ceiling windows and scenic city views. Enjoy complimentary Wi-Fi throughout our hotel. Dine at our Italian inspired bar and kitchen, Prova, our signature hotel restaurant. Maintain your fitness routine in our state-of-the-art gym, relax on our rooftop terrace or take a dip in our indoor, oversized saltwater pool. Those who are in downtown Ottawa, Ontario to host a meeting or social occasion will appreciate our complimentary business center and flexible event venues that can accommodate up to 1,100 guests. Explore Ottawa city centre with ease - Shaw Convention Centre, the ByWard Market District, Rideau Canal and Parliament Hill are moments away. We can't wait for you to visit us at our hotel in downtown Ottawa, Ontario.
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Overall 8.6 Excellent
Based on 3,134 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Staff, cleaning, location
Excellent
10.0
Pros: Parfait pour un séjour avec enfants. Propre, abordable, bien situé, personnel courtois. Contrairement à d’autres avis, nous avons trouvé la température de la piscine très confortable.
Excellent
10.0
Pros: Great service
Excellent
10.0
Pros: The bed was so comfy! The hotel is also easy walking distance from the Spark Street Market and Parliament Hill.
Excellent
8.0
Pros: Good location, nice window view
Excellent
10.0
Pros: Clean, great!
Excellent
8.0
Pros: The bed was super comfy. Airconditioning was superb. Loved the room. It's was a very relaxing trip. Front desk staff were amazing. Very very friendly. Nice start to the experience I must say and I arrived at 1am. Pretty good view from the room. Even though I didn't look out too much. Just stayed in and attended meetings.
Excellent
10.0
Pros: I recently visited Ottawa with my husband. We are in our mid 30s and this city is our go to Getaway from Toronto because it's so chill. The hotel quiet and relaxing. It's a little out of the central downtown area, which is exactly what I wanted. But there is a subway station literally across the street that can take you to Parliament Hill and the Byward Marker area in minutes using Presto! It's very convenient. The hotel itself is clean and the staff are nice. Nothing out of the ordinary service wise, everything as expected. The sound proofing of the room is actually quite good. We were resting in our room without hearing much noise but once we got out to the corridor, someone next door was actually blasting Bollywood music. I do love that there is a Tim Horton attached next to it so you can easily get your morning coffee there without fussing with the hotel restaurant.
Excellent
10.0
Pros: Great location and value.
Excellent
10.0
Pros: very nice hotel, great pool and fitness center,staff very pleasant
Excellent
9.0
Pros: Great location
Excellent
9.0
Pros: location
Details
Reviews
Overall 8.6 Excellent
Based on 3,134 reviews
Service
9.3
Location
8.7
WiFi
8.4
Breakfast
8.0
Room
7.0
Comfort
5.1
Service
9.3
Location
8.6
Breakfast
8.0
Value
6.4
Room
5.9
Comfort
4.2
Service
9.2
Location
8.9
Breakfast
8.4
Value
7.1
Room
6.3
Comfort
5.2
Service
9.3
Location
8.7
Breakfast
8.0
Value
6.3
Room
6.1
Comfort
5.0
Service
9.1
Location
9.0
Cleanliness
9.0
Food
7.8
Room
6.4
10.0 Excellent
Pros: Staff, cleaning, location
Cons: n/a
10.0 Excellent
Pros: Parfait pour un séjour avec enfants. Propre, abordable, bien situé, personnel courtois. Contrairement à d’autres avis, nous avons trouvé la température de la piscine très confortable.
Cons: Le stationnement de l’hôtel revient à 20$ par 24h, ce qui est un peu trop cher.
10.0 Excellent
Pros: Great service
Cons:
10.0 Excellent
Pros: The bed was so comfy! The hotel is also easy walking distance from the Spark Street Market and Parliament Hill.
Cons:
8.0 Excellent
Pros: Good location, nice window view
Cons:
10.0 Excellent
Pros: Clean, great!
Cons:
8.0 Excellent
Pros: The bed was super comfy. Airconditioning was superb. Loved the room. It's was a very relaxing trip. Front desk staff were amazing. Very very friendly. Nice start to the experience I must say and I arrived at 1am. Pretty good view from the room. Even though I didn't look out too much. Just stayed in and attended meetings.
Cons: The bathroom shower was too short for me. Also it's an older building that was renovated. You could tell in the shower. The ceiling was beginning to peel. Breakfast is expensive.
10.0 Excellent
Pros: I recently visited Ottawa with my husband. We are in our mid 30s and this city is our go to Getaway from Toronto because it's so chill. The hotel quiet and relaxing. It's a little out of the central downtown area, which is exactly what I wanted. But there is a subway station literally across the street that can take you to Parliament Hill and the Byward Marker area in minutes using Presto! It's very convenient. The hotel itself is clean and the staff are nice. Nothing out of the ordinary service wise, everything as expected. The sound proofing of the room is actually quite good. We were resting in our room without hearing much noise but once we got out to the corridor, someone next door was actually blasting Bollywood music. I do love that there is a Tim Horton attached next to it so you can easily get your morning coffee there without fussing with the hotel restaurant.
Cons: Nothing much.
10.0 Excellent
Pros: Great location and value.
Cons: Cost of parking
10.0 Excellent
Pros: very nice hotel, great pool and fitness center,staff very pleasant
Cons: not one thing
9.0 Excellent
Pros: Great location
Cons: Very small bathroom. Expensive parking, it would have cost me less ($5 +Taxes)t o just park without telling the hotel.
9.0 Excellent
Pros: location
Cons: fire drill, but not fault of hotel
Enjoy a luxurious stay within walking distance of many city center attractions at Delta Hotels by Marriott Ottawa City Centre. Ideally located in downtown Ottawa, Ontario, our modern, stylish hotel offers sleek, spacious hotel rooms and suites featuring pillowtop bedding, floor-to-ceiling windows and scenic city views. Enjoy complimentary Wi-Fi throughout our hotel. Dine at our Italian inspired bar and kitchen, Prova, our signature hotel restaurant. Maintain your fitness routine in our state-of-the-art gym, relax on our rooftop terrace or take a dip in our indoor, oversized saltwater pool. Those who are in downtown Ottawa, Ontario to host a meeting or social occasion will appreciate our complimentary business center and flexible event venues that can accommodate up to 1,100 guests. Explore Ottawa city centre with ease - Shaw Convention Centre, the ByWard Market District, Rideau Canal and Parliament Hill are moments away. We can't wait for you to visit us at our hotel in downtown Ottawa, Ontario.
A stay at The Business Inn places you in the heart of Ottawa, within a 15-minute walk of University of Ottawa and Museum of Nature. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Ottawa? This hotel has facilities measuring 1200 square feet (111 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 7,185 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Friendly staff and beautiful spacious room
Good
7.0
Pros: location is good
Good
7.0
Pros: The size of the room and sitting room settings
Excellent
9.0
Pros: Located in a walking distance from all the downtown. The room was clean and comfortable. The open or underground parking is available for an additional payment. The in-room kitchen is very useful if you don't want to eat in a restaurant. The provided breakfast was also very good.
Good
7.0
Pros: The breakfast
Excellent
10.0
Excellent
9.2
Pros: Walking distance from anything we wanted to see! Very safe and central.
Excellent
8.0
Pros: Location and price. NAC/ Rideau Street about a 15 minute walk; uOttawa about 10 minutes. King size bed was very comfy! Breakfast is good; coffee was quite good and they make their own version of a breakfast sandwich.
Excellent
9.0
Pros: The suites are unusually spacious and well priced. Staff are very friendly.
Excellent
9.0
Pros: Hotel room well equipped with computer,TV, clock, fridge, microwave and ranges in small kitchen.
Excellent
8.0
Pros: staff helping to fix TV set. staff giving info and directions. best hotel breakfast I've ever had. I asked for a 2nd or 3rd floor room and received a 3rd, happy. free laundry
Excellent
9.0
Pros: Heated underground parking, free breakfast, proximity to downtown.
Details
Reviews
Overall 8.5 Excellent
Based on 7,185 reviews
Wellness
8.8
Service
8.8
WiFi
8.8
Value
8.6
Location
8.6
Comfort
8.5
Room
8.5
Breakfast
8.3
Amenities
3.8
Vibe
3.1
Wellness
9.0
Comfort
8.5
Service
8.5
Room
8.4
Location
8.1
Breakfast
8.1
WiFi
7.7
Amenities
3.6
Vibe
2.7
Wellness
8.9
Comfort
8.4
Room
8.4
Service
8.3
Location
8.1
Breakfast
8.1
WiFi
7.8
Amenities
3.7
Vibe
3.0
Service
9.1
Location
8.8
Breakfast
8.3
Comfort
8.3
Room
8.1
WiFi
7.8
Amenities
4.4
Vibe
2.7
Value
8.8
Service
8.8
Location
8.5
Breakfast
8.3
Room
7.9
Comfort
7.8
Amenities
3.5
Vibe
2.3
10.0 Excellent
Pros: Friendly staff and beautiful spacious room
Cons:
7.0 Good
Pros: location is good
Cons: slippers are not provided,it's not very convenient
7.0 Good
Pros: The size of the room and sitting room settings
Cons:
9.0 Excellent
Pros: Located in a walking distance from all the downtown. The room was clean and comfortable. The open or underground parking is available for an additional payment. The in-room kitchen is very useful if you don't want to eat in a restaurant. The provided breakfast was also very good.
Cons: The mattress was too soft, pay attention if you have back problems.
7.0 Good
Pros: The breakfast
Cons: Staff do not speak french
10.0 Excellent
Pros:
Cons: It was a great experience.
9.2 Excellent
Pros: Walking distance from anything we wanted to see! Very safe and central.
Cons: We were on the second floor, above the restaurant/bar below. If you’re a light sleeper, or have young children, I would recommend requesting higher level, as it did keep my husband up both nights.
8.0 Excellent
Pros: Location and price. NAC/ Rideau Street about a 15 minute walk; uOttawa about 10 minutes. King size bed was very comfy! Breakfast is good; coffee was quite good and they make their own version of a breakfast sandwich.
Cons: The rooms were non-smoking BUT people could smoke on the balconies and the smoke would get into the hotel. Internet was terrible; non-responsive attitude from front desk when I told them about it.
9.0 Excellent
Pros: The suites are unusually spacious and well priced. Staff are very friendly.
Cons: There were missing items from the kitchen, and the cleaning staff did not replenish the coffee supplies.
9.0 Excellent
Pros: Hotel room well equipped with computer,TV, clock, fridge, microwave and ranges in small kitchen.
Cons: Parking.
8.0 Excellent
Pros: staff helping to fix TV set. staff giving info and directions. best hotel breakfast I've ever had. I asked for a 2nd or 3rd floor room and received a 3rd, happy. free laundry
Cons: slowest elevators ever, also very small compared to newer hotels
9.0 Excellent
Pros: Heated underground parking, free breakfast, proximity to downtown.
Cons:
A stay at The Business Inn places you in the heart of Ottawa, within a 15-minute walk of University of Ottawa and Museum of Nature. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Ottawa? This hotel has facilities measuring 1200 square feet (111 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
A stay at Les Suites Hotel Ottawa places you in the heart of Ottawa, within a 10-minute walk of Byward Market Square and Rideau Centre. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ottawa? This aparthotel features 9235 square feet (858 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 3,216 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Awesome suite very large and comfortable. Well appointed with everything you need for overnight or an extended stay
Good
6.0
Pros: Nice layout and utensils ktichen...close to market and Rideau Center....needs some new carpets and furniture....a drain in bathtub allowing water to stay in!!!
Excellent
10.0
Pros: Big rooms with kitchen and bedroom. Right neat all the fun downtown Ottawa!!
Excellent
9.0
Pros: The proximity of the Rideau Mall
Excellent
8.0
Pros: Room size and the fact that it like a condo and can entertain guest well
Excellent
8.0
Pros: Self catering facilities
Excellent
10.0
Pros: great location, clean rooms/suites
Good
6.0
Pros: Location
Excellent
10.0
Pros: We stayed in the Judges Cham bers suite. It was so charming, beautiful Victorian style decor and the most wonderful sheets and comfortable bed! A nice touch was the great selection of coffee and teas as well as oatmeal packets, creamers, milk and sugar. High quality towels were nice.
Excellent
10.0
Pros: Lemplacement, la chambre
Excellent
9.7
Pros: Location was good. If you are able to walk, not too far to the Parliment or the Byward market place. Nice products in the bathroom. There is a kitchen and laundry in the suites.
Mediocre
2.0
Pros: Location
Details
Reviews
Overall 8.5 Excellent
Based on 3,216 reviews
Location
9.0
Service
8.8
Wellness
8.6
Room
7.9
WiFi
6.5
Cleanliness
5.8
Breakfast
5.4
Amenities
4.4
Vibe
3.9
Wellness
8.7
Service
8.7
Location
8.7
Room
7.6
Value
6.1
Breakfast
5.6
Cleanliness
4.8
WiFi
4.4
Amenities
4.3
Vibe
3.1
Location
9.2
Service
9.1
Comfort
7.7
Room
7.6
WiFi
4.5
Vibe
3.6
Location
9.1
Service
8.7
Comfort
7.7
Room
7.3
Vibe
3.7
Location
9.2
Service
8.4
Comfort
8.0
Room
6.9
10.0 Excellent
Pros: Awesome suite very large and comfortable. Well appointed with everything you need for overnight or an extended stay
Cons: I liked everything.
6.0 Good
Pros: Nice layout and utensils ktichen...close to market and Rideau Center....needs some new carpets and furniture....a drain in bathtub allowing water to stay in!!!
Cons: Tired looking...worn ugly carpet...worn to thread couch...couldnt take a bath cuz water leaking down drain
10.0 Excellent
Pros: Big rooms with kitchen and bedroom. Right neat all the fun downtown Ottawa!!
Cons: Parking is expensive!
9.0 Excellent
Pros: The proximity of the Rideau Mall
Cons:
8.0 Excellent
Pros: Room size and the fact that it like a condo and can entertain guest well
Cons: They need to do some upgrades to furniture
8.0 Excellent
Pros: Self catering facilities
Cons: I was happy staying at Les Suites there is nothing not to like there.
10.0 Excellent
Pros: great location, clean rooms/suites
Cons:
6.0 Good
Pros: Location
Cons: Needs a major upgrade
10.0 Excellent
Pros: We stayed in the Judges Cham bers suite. It was so charming, beautiful Victorian style decor and the most wonderful sheets and comfortable bed! A nice touch was the great selection of coffee and teas as well as oatmeal packets, creamers, milk and sugar. High quality towels were nice.
Cons: If you want the best TV watching experience with the biggest channel selection this may not be the best place for you, but honestly the ambiance of this suite lends itself to a lovely cup of tea and a good book.
10.0 Excellent
Pros: Lemplacement, la chambre
Cons:
9.7 Excellent
Pros: Location was good. If you are able to walk, not too far to the Parliment or the Byward market place. Nice products in the bathroom. There is a kitchen and laundry in the suites.
Cons: Unloading the car area is very tight and not many spaces.
The carpeting in our room could have been updated. Was a bit dirty.
Elevators are very slow.
$28.00 to park the car, but I believe that was per visit, not per day.
2.0 Mediocre
Pros: Location
Cons: Room was noisy, preventing sleep. Check in clerk was rude and officious.
A stay at Les Suites Hotel Ottawa places you in the heart of Ottawa, within a 10-minute walk of Byward Market Square and Rideau Centre. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ottawa? This aparthotel features 9235 square feet (858 square meters) of event facilities. Self parking (subject to charges) is available onsite.
A stay at Arc The Hotel places you in the heart of Ottawa, within a 10-minute walk of Parliament Hill and National Arts Centre. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ottawa? This hotel has facilities measuring 8880 square feet (825 square meters), including conference space. Limited parking is available onsite.
Overall 8.4 Excellent
Based on 2,295 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: Staff was incredible
Excellent
10.0
Pros: Nice. clean, staff was super nice and friendly. Great location. Fair price.
Excellent
9.7
Good
7.0
Pros: The staff were very friendly and helpfull also the location was very good.
Good
7.0
Pros: The location of this hotel was what was most worth the price.
Excellent
8.3
Pros: ARC The Hotel is centrally located in downtown Ottawa. The Hotel is not a luxury hotel but rather an apartment style hotel. As long as the reason for one’s trip to Ottawa means spending most of your time on either business or leisure, the hotel is a reasonably priced option. The staff are friendly and helpful.
Okay
4.8
Pros: The hotel is in a great location. It is a short walk from Elgin Street and Bank Street, where there are great shops and restaurants. Very convenient.
Excellent
8.0
Pros: Great location. Clean small room. Small window to an office building. Lumpy bed but otherwise comfortable
Excellent
10.0
Pros:
I liked the Hotel, loved that there were glasses and not plastic cups
in the room and bathroom
Excellent
10.0
Pros: The location was amazing! Short walking to everything!
Good
6.0
Mediocre
3.0
Pros: The person running the lounge and the location of the hotel.
Details
Reviews
Overall 8.4 Excellent
Based on 2,295 reviews
Service
9.0
Location
8.9
WiFi
7.7
Room
6.8
Breakfast
6.1
Amenities
5.8
Comfort
5.4
Location
8.8
Service
8.7
Room
6.3
Breakfast
6.2
Value
5.8
Comfort
5.3
Service
9.3
Location
8.9
Room
6.6
Amenities
5.9
Comfort
5.2
Location
9.0
Service
8.9
Value
6.0
Room
5.9
Amenities
5.4
Comfort
5.3
Location
8.9
Service
8.8
Cleanliness
8.1
Room
6.1
Comfort
5.3
8.0 Excellent
Pros: Staff was incredible
Cons: I question the four star rating
10.0 Excellent
Pros: Nice. clean, staff was super nice and friendly. Great location. Fair price.
Cons: nothing
9.7 Excellent
Pros:
Cons: Needs to be more clear about parking. Is there a valet stand? Do we leave everything with the desk? Wasn’t clear on arrival.
7.0 Good
Pros: The staff were very friendly and helpfull also the location was very good.
Cons: Room was small also the parking was expensive
7.0 Good
Pros: The location of this hotel was what was most worth the price.
Cons: Valet parking was difficult to use. It took us 5 laps (and an additional 45 minutes) in order for there to be space to pull up for valet parking. Instead this space was filled with taxis. Additionally, the room was small, and felt a little bit outdate
8.3 Excellent
Pros: ARC The Hotel is centrally located in downtown Ottawa. The Hotel is not a luxury hotel but rather an apartment style hotel. As long as the reason for one’s trip to Ottawa means spending most of your time on either business or leisure, the hotel is a reasonably priced option. The staff are friendly and helpful.
Cons:
4.8 Okay
Pros: The hotel is in a great location. It is a short walk from Elgin Street and Bank Street, where there are great shops and restaurants. Very convenient.
Cons: When we arrived, there was no power in the hotel. Of course this is not their fault, but we weren't even informed by the concierge when checking in, it was the teenage doorman who told us that there was no power. Not a great first impression. When they checked us in, they sent us to an occupied room which was absolutely mortifying. The next morning we woke up and noticed that there was a blood stain on the top sheet.. that was not from my partner or I. We immediately called and asked for the sheets to be changed, and informed them we were heading out for the rest of the day. When we returned back to the hotel hours later, the sheets had not been changed. Totally disgusting. The next morning my partner decided to stay in Ottawa one extra day, and wanted to stay in the room an extra night (it was close to everything and his stuff was already there). When we went downstairs to pay the extra charge, they took an ADDITIONAL deposit. Totally ridiculous as they still had a deposit from the first two nights. Definitely would not stay here again! The location was great but there were far too many issues.
8.0 Excellent
Pros: Great location. Clean small room. Small window to an office building. Lumpy bed but otherwise comfortable
Cons:
10.0 Excellent
Pros:
I liked the Hotel, loved that there were glasses and not plastic cups
in the room and bathroom
Cons:
10.0 Excellent
Pros: The location was amazing! Short walking to everything!
Cons: My view from my window was of the brick wall of the building next door.
6.0 Good
Pros:
Cons: Hot water took five minutes to warm up. Bath tub would not fill as the plug did not work. Gym was much smaller than it appeared in the photos and not all the exercise equipment worked (there would not have been room for two people to use free weights).
3.0 Mediocre
Pros: The person running the lounge and the location of the hotel.
Cons: The messed up check in for myself and all my guest. The restaurant as a disaster where we could never get seating or food. I found this hotel to be in a crisis of identity. It wants to be a boutique hotel but isn't.
A stay at Arc The Hotel places you in the heart of Ottawa, within a 10-minute walk of Parliament Hill and National Arts Centre. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ottawa? This hotel has facilities measuring 8880 square feet (825 square meters), including conference space. Limited parking is available onsite.
Experience modern style and warm service at Ottawa Marriott Hotel, set in the lively downtown district of Ottawa, Ontario, Canada. Make yourself at home in our smartly designed rooms and suites, featuring complimentary Wi-Fi, plush bedding, a Keurig coffee maker and views of downtown Ottawa, Canada. Grab a coffee at our on-site Starbucks before heading out for your meeting or sightseeing in Ottawa. Join us for American fare and a cocktail at "Spin" Kitchen & Bar. Relax and stay fit in our health club with an indoor pool, gym and sauna. Discover 26 elegant event venues, including our revolving Summit space and our grand ballroom. Explore Parliament Hill, the Rideau Canal and the National Gallery of Canada, all at a walking distance from our family friendly hotel. Located right by the new Lyon station, our hotel is 2 stops away from the Rideau shopping Centre, Shaw Centre and ByWard Market. Families will enjoy our Kid's Club and Game Room. A refreshing stay awaits you at our hotel in downtown Ottawa, Canada.
Overall 8.3 Excellent
Based on 3,383 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.5
Pros: Location was good! Beds were very comfy!
Excellent
10.0
Pros: On checkout morning all of the public elevators were not working- we had been notified the day before. The staff were amazing on coming up, taking our luggage and directed us to the service elevator. The staff were well prepared and made it seemless.
Good
7.0
Pros: View
Okay
4.0
Pros: The location
Okay
5.0
Pros: The fast elevator services and proximity to the city is the plus of the hotel.
Okay
5.0
Pros: Location was good, central enough but very quiet.
Excellent
9.0
Pros: First, the check-in was simple and easy and staff very diligent and welcoming. Loved the location, pool area and size of the room, very spacious and clean. Got a good view from my window too. The room included TV, extra sofa, internet, full bathroom and all the basics for a good stay. Quiet nights is always appreciated and I had no issues with that.
Good
7.0
Pros: I liked that is was central and easy to walk up Spark street to the main part of downtown.
Excellent
8.0
Pros: The location was convenient for walking to downtown sites.
Excellent
10.0
Pros: Activity room for teens!
Good
7.0
Pros: Fairly close to the National Arts Centre and just a short walk away
Good
6.0
Pros: Location
Details
Reviews
Overall 8.3 Excellent
Based on 3,383 reviews
Location
9.0
Service
8.5
Pool
8.4
Wellness
8.1
Breakfast
7.7
Room
7.2
WiFi
6.6
Amenities
6.2
Comfort
5.7
Vibe
4.9
Location
8.8
Pool
8.6
Service
7.7
Breakfast
7.6
Value
6.7
Cleanliness
5.9
Room
5.9
Amenities
5.6
Comfort
5.1
WiFi
5.1
Vibe
4.3
Location
9.0
Pool
8.7
Service
8.7
Breakfast
7.6
Room
6.7
Amenities
5.8
Comfort
5.6
Vibe
4.2
Location
9.1
Service
8.5
Room
6.1
Cleanliness
5.8
Amenities
5.6
Comfort
5.6
WiFi
5.1
Vibe
3.4
Location
8.8
Service
8.2
Room
6.2
7.5 Good
Pros: Location was good! Beds were very comfy!
Cons: Nothing
10.0 Excellent
Pros: On checkout morning all of the public elevators were not working- we had been notified the day before. The staff were amazing on coming up, taking our luggage and directed us to the service elevator. The staff were well prepared and made it seemless.
Cons:
7.0 Good
Pros: View
Cons: Check in staff could be more helpful
4.0 Okay
Pros: The location
Cons: Elevator to parking garage were not working. For the price of the room one would expect some extras, like water in the room
5.0 Okay
Pros: The fast elevator services and proximity to the city is the plus of the hotel.
Cons: The bathroom is filthy. First assigned room had brown stain on toilet cover & dried stains on the front outer side of toilet bowl. After switched to second room, the bath tub knob has bar soap stick at one side. Not sure if the bathroom was ever clean!
5.0 Okay
Pros: Location was good, central enough but very quiet.
Cons: I actually stayed for 2 nights and while I don't have any major complaints, the feel of the entire room was very outdated and not pleasant on the eyes, especially given the rate. The bathroom tiles were extremely old and bath tub needed some serious TLC. The carpet and chairs in the room were very old and looked like they hadn't been replaced in many years. Also, breakfast was extremely basic. You're better off grabbing a Starbucks breakfast that's right in the building.
9.0 Excellent
Pros: First, the check-in was simple and easy and staff very diligent and welcoming. Loved the location, pool area and size of the room, very spacious and clean. Got a good view from my window too. The room included TV, extra sofa, internet, full bathroom and all the basics for a good stay. Quiet nights is always appreciated and I had no issues with that.
Cons: For some reason I found my room pretty cold, I could heard the AC running but it was not warming enough. At night I used and extra blanket for my bed. Didn't call the Front Desk since I found the extra blanket in the closet of the room.
7.0 Good
Pros: I liked that is was central and easy to walk up Spark street to the main part of downtown.
Cons: The second elevator needs to be fixed as there is a lot of waiting time for the one that is working. I would prefer a better explanation about the cost of parking and the levels in the public garage. There should be a basic fee for your stay at the hotel
8.0 Excellent
Pros: The location was convenient for walking to downtown sites.
Cons: There were very few dining options closeby. The best option was to walk 20-25 minutes to Byward Market.
10.0 Excellent
Pros: Activity room for teens!
Cons: Forced to pay additional charge for my family sized truck because it was too high to fit in the garage...(North American normal sized truck)
7.0 Good
Pros: Fairly close to the National Arts Centre and just a short walk away
Cons: The Marriot check-in guy swiped my card fur incidentals, but failed to mention that $50 would be charged to my card and then reversed after they deemed the room did not have any applicable incidental charges incurred. That would have been nice to know.
6.0 Good
Pros: Location
Cons: Dingy and old feeling. In need of an update. Not a four star by any means
Experience modern style and warm service at Ottawa Marriott Hotel, set in the lively downtown district of Ottawa, Ontario, Canada. Make yourself at home in our smartly designed rooms and suites, featuring complimentary Wi-Fi, plush bedding, a Keurig coffee maker and views of downtown Ottawa, Canada. Grab a coffee at our on-site Starbucks before heading out for your meeting or sightseeing in Ottawa. Join us for American fare and a cocktail at "Spin" Kitchen & Bar. Relax and stay fit in our health club with an indoor pool, gym and sauna. Discover 26 elegant event venues, including our revolving Summit space and our grand ballroom. Explore Parliament Hill, the Rideau Canal and the National Gallery of Canada, all at a walking distance from our family friendly hotel. Located right by the new Lyon station, our hotel is 2 stops away from the Rideau shopping Centre, Shaw Centre and ByWard Market. Families will enjoy our Kid's Club and Game Room. A refreshing stay awaits you at our hotel in downtown Ottawa, Canada.
An unbeatable location just isnt enough. Nestled right in the heart of Ottawa, Embassy Hotel and Suites matches its vibrant setting with the most spacious accommodations to be found in the downtown area. With our standard Bachelor Suites starting at a generous 450 square feet and One-Bedroom Suites topping out at 900 square feet, we have the perfect room for your next overnight business trip, weekend escape and or extended stay. No matter which suite you choose, each residence-style urban retreat features all the comforts of home, from the contemporary design to a full kitchen and private balconies.
Overall 8.3 Excellent
Based on 1,402 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: Our room was spacious and very clean. The location is good, in walking proximity to the Parliament square or any other major Ottawa attractions.
Okay
5.4
Okay
4.2
Good
6.0
Pros: Clean bathrooms ample towels for
Excellent
10.0
Pros: the king size bed was amazing and the shower was excellent. great value for a huge suite, definitely worth the price.
Okay
4.0
Pros: The rooms are being updated nicely.
Good
6.0
Pros: location
Okay
4.0
Pros: Rooms are not great
Good
7.0
Pros: location
Excellent
10.0
Pros: Easy walking distance to centre of Ottawa, friendly staff, very updated room, lots of little extras. (Tiny reading lamp overhead on each side of bed). Free (for now) parking at Ottawa City Hall on weekends - half a block away. Good food at Gastropub on premises.
Good
7.0
Pros: Friendly people
Excellent
10.0
Pros: I enjoyed having the kitchen with the room. Beds were very comfortable. I would definitely stay here again.
Details
Reviews
Overall 8.3 Excellent
Based on 1,402 reviews
Service
8.9
Location
8.7
Room
7.6
Comfort
7.1
WiFi
6.5
Breakfast
2.0
Wellness
2.0
Service
9.0
Location
8.2
Room
7.6
Comfort
7.4
Service
8.8
Location
8.8
Room
7.5
Comfort
7.1
Service
9.1
Location
9.0
Cleanliness
7.7
Comfort
7.0
Room
6.8
Service
9.1
Location
8.9
Room
7.2
Comfort
7.0
Amenities
4.9
8.0 Excellent
Pros: Our room was spacious and very clean. The location is good, in walking proximity to the Parliament square or any other major Ottawa attractions.
Cons: The parking was only available outside and it costs more than the public one next to it. The balcony has no furniture. You are not allowed to smoke on the balcony.
5.4 Okay
Pros:
Cons: No air conditioning . Old building with old balcony. Felt unsafe.
4.2 Okay
Pros:
Cons: Rude employees , the room are cold and they give you a little blanket
6.0 Good
Pros: Clean bathrooms ample towels for
Cons: The bedroom overall was more like an apt. Would have liked more luxurious room even if there was less space
10.0 Excellent
Pros: the king size bed was amazing and the shower was excellent. great value for a huge suite, definitely worth the price.
Cons:
4.0 Okay
Pros: The rooms are being updated nicely.
Cons: This is an unfair review because the hotel is undergoing extensive renovation, and things are a mess. Hallways do not have carpet and the walls have been stripped of wallpaper. But the updated room was okay, 95% done.
6.0 Good
Pros: location
Cons: currently at Aug 2016 under construction so a lot of workers at elevators = delays -but survived ok
4.0 Okay
Pros: Rooms are not great
Cons: Rooms are not great
7.0 Good
Pros: location
Cons: under renovation August 2016 i don't think fully ready i.e. no relax chair in room just sofa & bed, kitchen not properly outfitted i.e. NO PAPER TOWEL....prices jumping up (compared to previous stays) even before renos done....
10.0 Excellent
Pros: Easy walking distance to centre of Ottawa, friendly staff, very updated room, lots of little extras. (Tiny reading lamp overhead on each side of bed). Free (for now) parking at Ottawa City Hall on weekends - half a block away. Good food at Gastropub on premises.
Cons:
7.0 Good
Pros: Friendly people
Cons: Dark rooms, thin walls , no assistance with luggage
10.0 Excellent
Pros: I enjoyed having the kitchen with the room. Beds were very comfortable. I would definitely stay here again.
Cons: No
An unbeatable location just isnt enough. Nestled right in the heart of Ottawa, Embassy Hotel and Suites matches its vibrant setting with the most spacious accommodations to be found in the downtown area. With our standard Bachelor Suites starting at a generous 450 square feet and One-Bedroom Suites topping out at 900 square feet, we have the perfect room for your next overnight business trip, weekend escape and or extended stay. No matter which suite you choose, each residence-style urban retreat features all the comforts of home, from the contemporary design to a full kitchen and private balconies.
With a stay at HI Ottawa Jail Hostel, you'll be centrally located in Ottawa, within a 5-minute walk of Rideau Centre and Shaw Centre. Featured amenities include complimentary wired Internet access, a computer station, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 8.2 Excellent
Based on 3,544 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Excellent
10.0
Pros: Friendly people and helpfull staff
Mediocre
3.0
Excellent
8.0
Pros: The hostel prison tour was amazong and the staff were full of personality and funny
Excellent
9.0
Pros: Location, cleaning, beds and breakfast was very good
Excellent
10.0
Pros: Once-in-a-lifetime experience to live in a prison cell. Friendly and passionate staff. Awesome tour at 11 am, introducing the prison's history and artefacts. Located in a central location with Byward Market and Parliament in walking distance. Rich breakfast for a hostel.
Excellent
10.0
Pros: The jailhouse tour definitely. Furthermore the hostel was kept very clean. There was also lots of activities going on despite it being January and therefore not exactly peak season.
Excellent
8.0
Pros: Very interesting & fun experience. Great location within easy walking distance to Parliament, museums, shopping, great restaurants. Eerily interesting, it feels like a jail, & the history is rather creepy, but great use for an awesome historic building. Staff was excellent, breakfast good, people from all over the world. I came for one night, stayed for two!
Excellent
10.0
Pros: What a wonderful experience! Sleeping in a REAL JAIL for three days was something I won't ever forget! It was so amazing to see how prisoners lived prior to 1970 in the Canadian Penal system.
Details
Reviews
Overall 8.2 Excellent
Based on 3,544 reviews
WiFi
9.5
Location
9.4
Service
8.4
Breakfast
8.4
Cleanliness
5.2
Room
4.7
Comfort
3.9
Bar
3.8
Location
9.6
WiFi
9.2
Service
9.0
Breakfast
8.6
Cleanliness
5.8
Room
5.4
Amenities
4.3
Location
9.2
Breakfast
8.2
Service
8.2
Cleanliness
4.9
Room
3.6
Comfort
3.3
Location
9.3
Breakfast
8.3
Service
8.2
Cleanliness
5.3
Room
4.2
Comfort
4.0
Location
9.5
Breakfast
8.2
Service
8.1
Amenities
5.0
Room
3.8
10.0 Excellent
Pros: Friendly people and helpfull staff
Cons: Kitchen area, especially washing area can be renovated.
3.0 Mediocre
Pros:
Cons: The washroom and the bed side lamp wasn’t t working also breakfast should be offered a little bit earlier. One also has to leave the room in order to use the washroom which could only be used by one person at a time for the whole floor
8.0 Excellent
Pros: The hostel prison tour was amazong and the staff were full of personality and funny
Cons: My biggest critique was that there was a lack of information of activities and museum opening times
9.0 Excellent
Pros: Location, cleaning, beds and breakfast was very good
Cons:
10.0 Excellent
Pros: Once-in-a-lifetime experience to live in a prison cell. Friendly and passionate staff. Awesome tour at 11 am, introducing the prison's history and artefacts. Located in a central location with Byward Market and Parliament in walking distance. Rich breakfast for a hostel.
Cons:
10.0 Excellent
Pros: The jailhouse tour definitely. Furthermore the hostel was kept very clean. There was also lots of activities going on despite it being January and therefore not exactly peak season.
Cons: You couldn’t open a window and after sleeping in a room with 4 guys it definitely needed to be aired out the new to day.
8.0 Excellent
Pros: Very interesting & fun experience. Great location within easy walking distance to Parliament, museums, shopping, great restaurants. Eerily interesting, it feels like a jail, & the history is rather creepy, but great use for an awesome historic building. Staff was excellent, breakfast good, people from all over the world. I came for one night, stayed for two!
Cons:
10.0 Excellent
Pros: What a wonderful experience! Sleeping in a REAL JAIL for three days was something I won't ever forget! It was so amazing to see how prisoners lived prior to 1970 in the Canadian Penal system.
Cons: Gosh, there isn't much you can say negativity about this place -- except, perhaps, it would have been nice to have two pillows instead of one -- but it's JAIL, remember!?! :-)
With a stay at HI Ottawa Jail Hostel, you'll be centrally located in Ottawa, within a 5-minute walk of Rideau Centre and Shaw Centre. Featured amenities include complimentary wired Internet access, a computer station, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Cartier Place Suite Hotel: Your Hotel in Downtown OttawaWelcome to the Cartier Place Suite Hotel, one of the most unique hotels in downtown Ottawa; TripAdvisor recommended and winner of the Certificate of Excellence. Our pet friendly hotel is proud to be family owned and operated.
Overall 8.1 Excellent
Based on 4,175 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.0
Pros: Big suite. Close to downtown. Clean and quiet.
Poor
1.0
Pros: Location was perfect.
Excellent
9.0
Pros: The location can't be beat for visiting Ottawa, you're right in the heart of downtown with walkable access to the main sights and easy public transit or taxi to the rest of the museums and sights. Walking distance to dozens of amazing restaurants. The rooms are a bit dated and not fancy, but you get a kitchen, living room and bedroom in the heart of downtown Ottawa at prices that literally cannot be beat!
Good
6.0
Pros: The staff were wonderful!! Everyone was very friendly and helpful.
Excellent
9.0
Pros: The location was fantastic... just a short walk to Confederation Park where all the Winterlude ice sculptures were located. A short walk to the Canal as well.
Excellent
9.0
Pros: The pool and spa :)
Okay
5.7
Pros: Great to be able to get two bedrooms.
Excellent
10.0
Pros: Kitchen is complete with utensils and cooking ware
Excellent
9.0
Pros: Due to inclement weather, I had to change my plans of taking my 3 year old granddaughter for an overnight stay at my home an hour and a half out of town. So as a last minute change of plans I booked a one bedroom suite in your facility. It was a terrific stay and a great place to keep a 3 year old entertained while still providing a sense of “normal” with the private bedroom, kitchen facilities, dining table, etc. The pool was the primary reason for going to your place and the fact that your pool had child floaters to borrow was awesome. The children’s playroom was an added bonus and we spent about an hour in there.
Excellent
8.0
Pros: Everything was great - had an amazing stay.
Excellent
9.0
Pros: Location is terrific and having access to kitchen facilities is a huge plus.
Excellent
10.0
Pros: Great location and very friendly staff.
Details
Reviews
Overall 8.1 Excellent
Based on 4,175 reviews
Bar
9.2
Service
8.4
Location
8.4
Pool
8.2
WiFi
8.1
Room
6.7
Value
5.2
Amenities
4.4
Breakfast
4.2
Vibe
2.8
Location
8.5
Pool
8.3
Service
8.3
WiFi
6.7
Room
6.4
Value
5.5
Amenities
4.6
Breakfast
4.4
Vibe
2.1
Pool
8.4
Service
8.3
Location
8.3
Room
7.0
Value
5.4
Breakfast
4.4
Amenities
4.3
Vibe
2.4
Location
8.4
Service
7.9
Room
6.8
Value
5.5
Amenities
4.1
Vibe
2.3
Service
8.5
Location
8.2
Room
5.9
Value
5.7
Amenities
4.2
Vibe
2.5
9.0 Excellent
Pros: Big suite. Close to downtown. Clean and quiet.
Cons: Coffee maker did not work. Main Street near the hotel is under major construction.
1.0 Poor
Pros: Location was perfect.
Cons: Room doesn't worth the price. Breakfast was cancelled without notice or apologies.
9.0 Excellent
Pros: The location can't be beat for visiting Ottawa, you're right in the heart of downtown with walkable access to the main sights and easy public transit or taxi to the rest of the museums and sights. Walking distance to dozens of amazing restaurants. The rooms are a bit dated and not fancy, but you get a kitchen, living room and bedroom in the heart of downtown Ottawa at prices that literally cannot be beat!
Cons: The shower head was old and low water pressure. There was an amazing thick comforter on the queen bed, but the two twins just had thin hotel-style covers on them. Also, the jets in the jacuzzi were broken
6.0 Good
Pros: The staff were wonderful!! Everyone was very friendly and helpful.
Cons: The bed was extremely uncomfortable. It was the little things they missed. No hand towels, no lotion, only bar hand soap. No tv in the bedroom, the one in the livingroom was small. And it's dated, you actually get a key not a key card to enter room
9.0 Excellent
Pros: The location was fantastic... just a short walk to Confederation Park where all the Winterlude ice sculptures were located. A short walk to the Canal as well.
Cons: A complaint I have is the room was advertised as "non-smoking" but we smelled smoke the second we opened the door. Also there were ashtrays and matches in the cabinets clearly indicating the room had been used as a smoking room. AndI'm not from Norwalk CT
9.0 Excellent
Pros: The pool and spa :)
Cons: In our room there was only hot water in the bathroom sink (both knobs) And I personally think the pool and spa closes too early.
5.7 Okay
Pros: Great to be able to get two bedrooms.
Cons: Hotel overall could use a little upgrading.
10.0 Excellent
Pros: Kitchen is complete with utensils and cooking ware
Cons: Nothing
9.0 Excellent
Pros: Due to inclement weather, I had to change my plans of taking my 3 year old granddaughter for an overnight stay at my home an hour and a half out of town. So as a last minute change of plans I booked a one bedroom suite in your facility. It was a terrific stay and a great place to keep a 3 year old entertained while still providing a sense of “normal” with the private bedroom, kitchen facilities, dining table, etc. The pool was the primary reason for going to your place and the fact that your pool had child floaters to borrow was awesome. The children’s playroom was an added bonus and we spent about an hour in there.
Cons: It would have been good to have smaller portions, cheaper children’s menu options for supper and breakfast at the on-site restaurant . Thankfully I brought lots of healthy snacks for her. Because of the bad weather I was unable to leave the hotel in search of other dining options in the general neighbourhood. But that said, we did not starve and we ate well.
8.0 Excellent
Pros: Everything was great - had an amazing stay.
Cons: THE HOTTUB JETS WERE NOT WORKING. We selected this hotel specifically because it had a HOT TUB and we were EXTREMELY DISAPPOINTED when we arrived to find that it was broken. I would expect that, for many travellers, particularly in the winter, the hot tub was a key draw to the site. It should be up and running during this time as a priority.
9.0 Excellent
Pros: Location is terrific and having access to kitchen facilities is a huge plus.
Cons: The decor was a little weary, of an earlier era. But it would not deter me from returning.
10.0 Excellent
Pros: Great location and very friendly staff.
Cons:
Cartier Place Suite Hotel: Your Hotel in Downtown OttawaWelcome to the Cartier Place Suite Hotel, one of the most unique hotels in downtown Ottawa; TripAdvisor recommended and winner of the Certificate of Excellence. Our pet friendly hotel is proud to be family owned and operated.
For friendly service and unbeatable value in a prime spot in downtown Ottawa, look no further than our 100 percent non-smoking Days Inn Ottawa hotel. Our Ottawa, Ontario, hotel is within walking distance of all Ottawas major attractions. Parliament Hill, The Rideau Canal, ByWard Market, The National Gallery and Royal Canadian Mint are all only blocks away. Our pet-friendly Ottawa, Ontario, hotel offers all the conveniences to make your stay memorable, including free Wi-Fi Internet access, parking for a nominal per night fee plus tax, mini-refrigerators, access to laundry facilities and a fitness center. We offer a variety of accommodations to suit your needs including connecting rooms, Jacuzzi and fireplace getaway suites, as well as handicapped-accessible rooms. Credit card is required at check-in. Conveniently located in our lobby is 3 Nineteen Food and Drink restaurant and bar, offering a variety of breakfast options, as well as club sandwiches, burgers and dinner meals.
Overall 8.0 Excellent
Based on 2,513 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.0
Pros: Convenient location
Excellent
8.3
Pros: Room was spacious, enough room for 2 people. Area was convenient, near Loblaws, shopper's drug mart, lots of restaurants and tourist sites.
Excellent
9.6
Pros: Kind people and very clean spaces.
Excellent
9.0
Pros: Staff was very professional. Parking on premise with in and out privileges. Close to U of Ottawa and we parked out car and walked.
Poor
1.0
Pros: This hotle staff isvery rude
Good
7.0
Pros: Location. Walking distance to many attractions. Quick efficient check in. Bed was comfortable.
Poor
1.0
Pros: Location was good.
Excellent
9.0
Pros: Friendliness of staff.
Excellent
10.0
Pros: Extremely nice room and furnishings for a days inn. Great location.
Excellent
8.0
Pros: Locationand price
Excellent
9.6
Pros: Extremely comfortable beds, loved them. Super nice staff. Great! Thx
Excellent
8.0
Pros: DIDNT l’île had to pay for parking hallway a little old no breakfast included
Details
Reviews
Overall 8.0 Excellent
Based on 2,513 reviews
Service
8.9
Location
8.9
WiFi
7.9
Room
7.5
Comfort
7.1
Value
6.9
Breakfast
2.5
Pool
1.4
Service
9.0
Location
9.0
Cleanliness
8.7
Room
7.4
Value
6.7
WiFi
6.5
Amenities
3.0
Vibe
2.5
Breakfast
2.3
Service
9.0
Location
8.6
Room
8.0
Value
6.3
Vibe
2.9
Amenities
2.8
Breakfast
2.2
Service
8.7
Location
8.5
Room
7.0
Value
6.6
Vibe
2.7
Location
9.2
Service
8.7
Room
7.1
Vibe
3.1
6.0 Good
Pros: Convenient location
Cons: It looks like a cheap motel on the road however they charge like a fancy hotel, it is not lobby or it is too small
8.3 Excellent
Pros: Room was spacious, enough room for 2 people. Area was convenient, near Loblaws, shopper's drug mart, lots of restaurants and tourist sites.
Cons: Washroom a little small. Walls thin, can hear other guests.
9.6 Excellent
Pros: Kind people and very clean spaces.
Cons: Would have love to have breakfast beginning earlier (6:30).
9.0 Excellent
Pros: Staff was very professional. Parking on premise with in and out privileges. Close to U of Ottawa and we parked out car and walked.
Cons:
1.0 Poor
Pros: This hotle staff isvery rude
Cons: They did not have a microwave oven in the room we paid high rate for weekdays
7.0 Good
Pros: Location. Walking distance to many attractions. Quick efficient check in. Bed was comfortable.
Cons: Building is dated. No breakfast included.
1.0 Poor
Pros: Location was good.
Cons: The extra fees I had to pay. I had to pay for parking as well pay for my pet to stay. Nowhere on their site does it state there is any fee for pets.
9.0 Excellent
Pros: Friendliness of staff.
Cons: Stairs leading up to room were awkward, as we had a wheelchair.
10.0 Excellent
Pros: Extremely nice room and furnishings for a days inn. Great location.
Cons: $10 charge for parking
8.0 Excellent
Pros: Locationand price
Cons:
9.6 Excellent
Pros: Extremely comfortable beds, loved them. Super nice staff. Great! Thx
Cons: Heating could have been better
8.0 Excellent
Pros: DIDNT l’île had to pay for parking hallway a little old no breakfast included
Cons:
For friendly service and unbeatable value in a prime spot in downtown Ottawa, look no further than our 100 percent non-smoking Days Inn Ottawa hotel. Our Ottawa, Ontario, hotel is within walking distance of all Ottawas major attractions. Parliament Hill, The Rideau Canal, ByWard Market, The National Gallery and Royal Canadian Mint are all only blocks away. Our pet-friendly Ottawa, Ontario, hotel offers all the conveniences to make your stay memorable, including free Wi-Fi Internet access, parking for a nominal per night fee plus tax, mini-refrigerators, access to laundry facilities and a fitness center. We offer a variety of accommodations to suit your needs including connecting rooms, Jacuzzi and fireplace getaway suites, as well as handicapped-accessible rooms. Credit card is required at check-in. Conveniently located in our lobby is 3 Nineteen Food and Drink restaurant and bar, offering a variety of breakfast options, as well as club sandwiches, burgers and dinner meals.
With a stay at Capital Hill Hotel and Suites in Ottawa (Downtown Ottawa), you'll be steps from National Arts Centre and 6 minutes by foot from Parliament Hill. Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Overall 7.9 Good
Based on 4,162 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.5
Pros: Location, location, location ! The hotel was overall good. It provided everything I could have expected for the price and location. Nothing exceptional from the hospitality side of the overnight team, bit a true sense of hospitality rang loud and clear from any and every interaction of the day time staff and management, from email correspondence with management, to front desk, to staff I passed in the hallway.
Excellent
8.0
Pros: Location
Good
6.7
Pros: Good location. Comfortable bed but seemed a bit small for a queen
Excellent
10.0
Pros: The location.
Okay
4.0
Pros: Roomy Fridge was handy
Good
6.0
Pros: The room itself was very nice, and the lobby was beautiful. For the most part the staff was very helpful and friendly.
Excellent
9.0
Pros: Good
Good
7.0
Excellent
8.0
Pros: The location was excellent. The staff was very helpful. I needed a small refrigerator and one was delivered immediately. I needed a recommendation for a place to get food after hours and there were very helpful.
Excellent
9.2
Pros: Location and calmness one can get
Okay
4.2
Excellent
8.0
Pros: Location is perfect, very short walk to parliament hill. Room is spacious and clean but i miss the fridge.
Details
Reviews
Overall 7.9 Good
Based on 4,162 reviews
Location
8.6
Service
8.1
Room
6.0
Breakfast
4.4
WiFi
4.0
Amenities
2.8
Vibe
2.7
Wellness
2.1
Bar
1.7
Pool
1.3
Location
8.5
Service
8.0
Room
6.1
Breakfast
3.8
Amenities
2.8
WiFi
2.2
Vibe
1.9
Location
8.9
Service
8.0
Room
5.9
Comfort
5.8
Breakfast
5.1
Amenities
2.9
WiFi
2.9
Vibe
2.6
Location
8.9
Service
7.6
Comfort
5.4
Room
4.9
Amenities
2.9
WiFi
2.2
Vibe
1.8
Service
8.4
Location
8.4
Comfort
6.0
Room
5.4
WiFi
2.6
Amenities
2.5
8.5 Excellent
Pros: Location, location, location ! The hotel was overall good. It provided everything I could have expected for the price and location. Nothing exceptional from the hospitality side of the overnight team, bit a true sense of hospitality rang loud and clear from any and every interaction of the day time staff and management, from email correspondence with management, to front desk, to staff I passed in the hallway.
Cons: The sum of all the reviews I read were a better reflection of the experience than I expected. The hotel was overall good. It provided everything I could have expected for the price and location. Nothing exceptional from the hospitality side of the overnight team, bit a true sense of hospitality rang loud and clear from any and every interaction of the day time staff and management, from email correspondence with management, to front desk, to staff I passed in the hallway. Great location! Not in a room with an opportune view, but such a prime location to government and financial buildings, sightseeing, shopping, and dining.
8.0 Excellent
Pros: Location
Cons: WiFi, Breakfast and Parking
6.7 Good
Pros: Good location. Comfortable bed but seemed a bit small for a queen
Cons: The parking is not on site, it is underground in a huge garage a block away and you cannot take the car out without being charged again. We arrived on a snowy night after a long drive and could get no kind of break or concession for the inconvenience. The fitness room might as well not be mentioned as an amenity, since it is 3 old cardio machines in an unused guest room. At a holiday time when few restaurants are open, they couldn't be bothered to keep their cafe open even for breakfast.
10.0 Excellent
Pros: The location.
Cons:
4.0 Okay
Pros: Roomy Fridge was handy
Cons: Jacuzzi didn’t work Tub was great for soaking though
6.0 Good
Pros: The room itself was very nice, and the lobby was beautiful. For the most part the staff was very helpful and friendly.
Cons: The bathroom was very cramped and outdated, and you could tell our bathroom door had been busted at one point. The girl who received us upon arrival became snarky and their parking was not disclosed prior to arrival. The parking rules of keeping our keys and us having to request them so that they have the ability to move the cars to fit more than the parking lot itself is equipped for seemed unnecessary, there was only a handful of cars but their policy, if they did ever need to cramp cars, sounded like an accident waiting to happen.
9.0 Excellent
Pros: Good
Cons: N/A
7.0 Good
Pros:
Cons: Bed was uncomfortable
8.0 Excellent
Pros: The location was excellent. The staff was very helpful. I needed a small refrigerator and one was delivered immediately. I needed a recommendation for a place to get food after hours and there were very helpful.
Cons: I would have appreciated the refrigerator being incorporated into the room. Better lighting and hangers in both closets would have been much appreciated.
9.2 Excellent
Pros: Location and calmness one can get
Cons:
4.2 Okay
Pros:
Cons: I will never book again this hotel
8.0 Excellent
Pros: Location is perfect, very short walk to parliament hill. Room is spacious and clean but i miss the fridge.
Cons: The temporary parking in front of hotel is very limited, it make check-in/ out process a little longer. The room has no view even you are in top floor- all surrounding buildings are higher than this hotel.
With a stay at Capital Hill Hotel and Suites in Ottawa (Downtown Ottawa), you'll be steps from National Arts Centre and 6 minutes by foot from Parliament Hill. Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
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