Ottawa hotels near Rideau Centre
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Located in Ottawa (Downtown Ottawa), Alt Hotel Ottawa is within a 10-minute walk of Parliament Hill and Supreme Court of Canada. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Overall 9.1 Excellent
Based on 1,852 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Great staff great service good location quality amenities
Excellent
9.2
Pros: Loved the atmosphere-clean,bright & a very upscale business hub vibe Everything we needed was either already available in the hotel or a short walk from the hotel Classy ambiance at the hotel lounge We were in town to celebrate a birthday & see Celine Dion Impressed that we could open our windows (we were on the 16th floor) Lounge staff in the AM really made our visit- pleasant and went up/beyond to ensure even though we were leaving,we had that “wow it’s you” experience right out the door
Good
6.0
Pros: The location is perfect to most tourist attractions
Excellent
8.0
Pros: The young and friendly atmosphere, and the location
Details
Reviews
Overall 9.1 Excellent
Based on 1,852 reviews
Vibe
9.7
Service
9.4
Cleanliness
9.3
Bar
9.3
WiFi
8.9
Amenities
8.8
Location
8.8
Room
7.8
Breakfast
5.6
Vibe
9.7
Cleanliness
9.4
Service
9.3
Amenities
8.9
Location
8.8
Room
7.3
Value
6.1
Breakfast
5.1
Vibe
9.7
Service
9.5
Location
8.6
Room
7.5
Cleanliness
9.2
Service
9.0
Location
8.6
Room
7.1
Comfort
7.0
Vibe
9.7
Service
9.1
Location
8.4
Room
7.4
10.0 Excellent
Pros: Great staff great service good location quality amenities
Cons:
9.2 Excellent
Pros: Loved the atmosphere-clean,bright & a very upscale business hub vibe Everything we needed was either already available in the hotel or a short walk from the hotel Classy ambiance at the hotel lounge We were in town to celebrate a birthday & see Celine Dion Impressed that we could open our windows (we were on the 16th floor) Lounge staff in the AM really made our visit- pleasant and went up/beyond to ensure even though we were leaving,we had that “wow it’s you” experience right out the door
Cons: No on site parking Needed to request a bar fridge as there wasn’t one in our room Lounge closes at 11:30pm despite signage that states its open 24 hours
6.0 Good
Pros: The location is perfect to most tourist attractions
Cons:
8.0 Excellent
Pros: The young and friendly atmosphere, and the location
Cons: The walls are a little thin!
Located in Ottawa (Downtown Ottawa), Alt Hotel Ottawa is within a 10-minute walk of Parliament Hill and Supreme Court of Canada. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Andaz Ottawa Byward Market, is the first Andaz-branded hotel in Canada as well as the first Ottawa hotel under Hyatt’s brand portfolio. The 200-room downtown Ottawa hotel is located in the famed Byward Market neighborhood. The neighborhood is surrounded by more than two-dozen embassies and consulates and is located immediately east of Ottawa’s commercial office core. Among the most beautiful hotels near Byward Market, Andaz Ottawa is a short walk from Parliament Hill.
Overall 9.0 Excellent
Based on 3,749 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Terrific room, excellent service. They went above and beyond.
Excellent
10.0
Pros: Check in quick and simple. Staff friendly and accommodating. Love the rooftop bar. Rooms modern and clean. Location perfect ... Byward Market.
Excellent
10.0
Pros: Great hotel location close to Parliament Hill and Byward Market. Modern hotel settings and very clear. Simple check-in and check-out procedures. Staff's services were nice. Parking lot was easy to access.
Mediocre
2.5
Pros: Nothing
Excellent
10.0
Pros: Everything.
Okay
5.0
Pros: Nothing was likeable.
Excellent
9.6
Pros: Style & Location
Excellent
10.0
Pros: Everything was as per expected. The pillows are horrible though. Very soft and flat, very annoying to sleep on.
Good
6.0
Pros: Breakfast was good, staff friendly, room and facility clean.
Excellent
10.0
Excellent
10.0
Pros: Clearly - location
Excellent
9.0
Pros: Nice rooms, eat-in service with plant based cutlery, proximity to Byward Market.
Details
Reviews
Overall 9.0 Excellent
Based on 3,749 reviews
WiFi
9.8
Vibe
9.3
Location
9.3
Room
8.9
Bar
8.6
Service
8.6
Amenities
8.2
Breakfast
6.8
Pool
0.0
Location
9.4
Vibe
8.9
Service
8.9
Room
8.5
Bar
8.4
Amenities
8.3
Breakfast
7.0
Location
9.2
Vibe
9.1
Bar
8.6
Room
8.3
Service
8.2
Breakfast
7.3
Value
7.1
Vibe
9.2
Location
9.1
Service
8.9
Room
8.5
Location
9.0
Room
8.4
10.0 Excellent
Pros: Terrific room, excellent service. They went above and beyond.
Cons:
10.0 Excellent
Pros: Check in quick and simple. Staff friendly and accommodating. Love the rooftop bar. Rooms modern and clean. Location perfect ... Byward Market.
Cons:
10.0 Excellent
Pros: Great hotel location close to Parliament Hill and Byward Market. Modern hotel settings and very clear. Simple check-in and check-out procedures. Staff's services were nice. Parking lot was easy to access.
Cons: The only defect was not easy to adjust the warmness of water from sink, either too hot or cold. Shower water control was simple and great!
2.5 Mediocre
Pros: Nothing
Cons: Worst customer service and poor location and very dirty.
10.0 Excellent
Pros: Everything.
Cons: Nothing
5.0 Okay
Pros: Nothing was likeable.
Cons: The front desk rep. Insisted she got us a great room on the highest floor but failed to mention how loud the rooftop bar above would be. They know how disturbingly loud it is because they provide cheap useless ear plugs. They also lost my key tag for the forced valet service so I waited for 20 mins while others were given their car and that cost me $70
9.6 Excellent
Pros: Style & Location
Cons: Amazing rooms and Hotel
10.0 Excellent
Pros: Everything was as per expected. The pillows are horrible though. Very soft and flat, very annoying to sleep on.
Cons: The pillows. Very soft and annoying to sleep on.
6.0 Good
Pros: Breakfast was good, staff friendly, room and facility clean.
Cons: Booked with Andaz specifically for the Lounge only to find that it was booked privately and unavailable which was the whole reason for the stay. As a customer, I was unimpressed and would have stayed elsewhere had I been made aware.
10.0 Excellent
Pros:
Cons: The cost of parking at $35.00 per night is ridiculous
10.0 Excellent
Pros: Clearly - location
Cons: $35 parking fee - ridiculous
9.0 Excellent
Pros: Nice rooms, eat-in service with plant based cutlery, proximity to Byward Market.
Cons: Cramped check in/out area
Andaz Ottawa Byward Market, is the first Andaz-branded hotel in Canada as well as the first Ottawa hotel under Hyatt’s brand portfolio. The 200-room downtown Ottawa hotel is located in the famed Byward Market neighborhood. The neighborhood is surrounded by more than two-dozen embassies and consulates and is located immediately east of Ottawa’s commercial office core. Among the most beautiful hotels near Byward Market, Andaz Ottawa is a short walk from Parliament Hill.
The Albert at Bay Suite Hotel provides tasteful accommodations in a convenient location to all that Ottawa has to offer. including some of the most impressive museums and artifacts found in the country. Each oversized suite features up-to-date amenities to ensure that the comfort and well-being of each guest is a high priority. Suites range from 650-1200 square feet. Newly renovated. The Albert At Bay Suite Hotel is a fully non-smoking hotel and offers complimentary wireless high-speed Internet in all guest suites, meeting rooms and throughout the rest of the hotel. Complimentary Local Calls; Suite includes tea, coffee, cream, sugar & cookies. Wireless High speed Internet throughout hotel. Incoming Faxes. Use of Fitness Centre and Saunas.
Overall 9.0 Excellent
Based on 3,668 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Incredible rooms and loved the penthouse patio and gym.
Excellent
10.0
Pros: Very Spacious, quiet and comfortable. Outstanding Staff and very helpful.
Excellent
8.3
Pros: Space
Excellent
9.0
Pros: The room was nice and the staff lovely.
Good
7.0
Pros: The bed
Excellent
10.0
Pros: very friendly staff! super clean and comfortable rooms really big for the price!
Excellent
10.0
Pros: It was a suite so we had lots of room. Amazing stay
Excellent
9.0
Pros: Very large and well equipped suite.
Excellent
8.0
Pros: Suites were great whilst house hunting in the area!
Excellent
10.0
Pros: Super clean and the staff went out of their way to provide the best service.
Excellent
9.0
Pros: Lots of space and a full kitchen. Two bathrooms!
Excellent
10.0
Pros: I loved the size of the room. It is luxury. Large, comfortable and convenient to everything. My favourite place to stay in Ottawa always. I highly recommend.
Details
Reviews
Overall 9.0 Excellent
Based on 3,668 reviews
Comfort
9.3
Service
9.2
Room
9.1
Wellness
8.6
WiFi
8.6
Location
8.5
Breakfast
3.2
Comfort
9.3
Room
8.9
Service
8.9
Wellness
8.6
Location
8.4
Comfort
9.3
Service
8.9
Location
8.5
Room
8.4
Value
6.7
Comfort
9.1
Service
8.9
Room
8.7
Location
8.4
Value
5.2
Service
9.3
Comfort
9.2
Room
8.9
Location
8.7
Cleanliness
8.7
10.0 Excellent
Pros: Incredible rooms and loved the penthouse patio and gym.
Cons:
10.0 Excellent
Pros: Very Spacious, quiet and comfortable. Outstanding Staff and very helpful.
Cons: No complaints, everything was great!
8.3 Excellent
Pros: Space
Cons: Bed bugs
9.0 Excellent
Pros: The room was nice and the staff lovely.
Cons: There was a slight odor in the room, like leftover curry. I left the windows open to try and dissipate it. Also, although everything else was nice, I found the bedroom curtains to look dingy.
7.0 Good
Pros: The bed
Cons: The smell of the room
10.0 Excellent
Pros: very friendly staff! super clean and comfortable rooms really big for the price!
Cons:
10.0 Excellent
Pros: It was a suite so we had lots of room. Amazing stay
Cons: $24 a night for parking
9.0 Excellent
Pros: Very large and well equipped suite.
Cons: The price on the web site was the price for the 1st night. They wanted to charge me much more for the 2nd night, but after I complained, they brought the price down to very close to the 1st night price.
8.0 Excellent
Pros: Suites were great whilst house hunting in the area!
Cons: Construction right outside and took awhile to find location (no fault of theres though!)
10.0 Excellent
Pros: Super clean and the staff went out of their way to provide the best service.
Cons:
9.0 Excellent
Pros: Lots of space and a full kitchen. Two bathrooms!
Cons: It would be really great if this hotel had a pool.
10.0 Excellent
Pros: I loved the size of the room. It is luxury. Large, comfortable and convenient to everything. My favourite place to stay in Ottawa always. I highly recommend.
Cons:
The Albert at Bay Suite Hotel provides tasteful accommodations in a convenient location to all that Ottawa has to offer. including some of the most impressive museums and artifacts found in the country. Each oversized suite features up-to-date amenities to ensure that the comfort and well-being of each guest is a high priority. Suites range from 650-1200 square feet. Newly renovated. The Albert At Bay Suite Hotel is a fully non-smoking hotel and offers complimentary wireless high-speed Internet in all guest suites, meeting rooms and throughout the rest of the hotel. Complimentary Local Calls; Suite includes tea, coffee, cream, sugar & cookies. Wireless High speed Internet throughout hotel. Incoming Faxes. Use of Fitness Centre and Saunas.
With a stay at Byward Blue Inn, you'll be centrally located in Ottawa, just a 4-minute walk from Byward Market Square and 8 minutes by foot from National Gallery of Canada. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Overall 8.9 Excellent
Based on 3,511 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Large bright room with balcony Great location,easily accessed the bicycle trails Quiet location although still downtown
Excellent
9.0
Pros: Friendly staff, room is simple yet equipped with everything I need (microwave, kettle, iron, shower gown, utensils and plates, fridge, hair dryer, great size rectangular table and lamps for working on my laptop). Breakfast and afternoon tea were pleasant. The shower gets really nice hot water. It's fun to look at the numerous paintings throughout the building, perhaps from local artists. A tiny sauna was great for relaxing after walking through the snow.
Excellent
8.8
Pros: Great location and facilities
Excellent
9.0
Pros: Good location
Excellent
9.7
Pros: Great free breakfast, nice rooms, outstanding location, and friendly, personable staff.
Excellent
10.0
Pros: Location, breakfast
Excellent
10.0
Pros: The location is incredible, I couldn't ask for better in the heart of the Byward Market. Indigo parking is cheap too $11/Day... I've seen over $20/day in ottawa.
We had a room with a balcony, and I loved it. The room's are clean, and the bed was very comfortable.
Excellent
9.0
Pros: great location, coffee/tea and snacks in afternoon a nice touch, breakfast was very good - hot and cold options with fresh fruit
Excellent
8.0
Pros: complimentary breakfast
Excellent
9.2
Pros: Everything. Everytime we visit Ottawa we stay at the inn and love it (this is the third time). Breakfast is always great and they switch it up every morning so you're always getting something different. Location couldn't be better.
Excellent
10.0
Pros: all was perfect
Excellent
10.0
Pros: We loved the location, that it had on site parking (for a fee), nice breakfast and the afternoon tea with snacks was a nice added touch.
Details
Reviews
Overall 8.9 Excellent
Based on 3,511 reviews
Bar
10.0
Cleanliness
9.4
Location
9.4
Service
9.0
Breakfast
8.9
Value
8.8
Food
8.6
WiFi
8.3
Room
8.2
Location
9.5
Cleanliness
9.3
Service
8.9
Breakfast
8.2
Room
8.2
WiFi
7.2
Location
9.1
Service
8.9
Breakfast
8.4
Room
7.4
Comfort
5.1
Cleanliness
9.5
Location
9.5
Service
9.0
Food
8.8
Breakfast
8.7
Room
8.2
Comfort
7.1
Location
9.5
Service
9.1
Breakfast
9.0
Room
7.7
10.0 Excellent
Pros: Large bright room with balcony Great location,easily accessed the bicycle trails Quiet location although still downtown
Cons: No
9.0 Excellent
Pros: Friendly staff, room is simple yet equipped with everything I need (microwave, kettle, iron, shower gown, utensils and plates, fridge, hair dryer, great size rectangular table and lamps for working on my laptop). Breakfast and afternoon tea were pleasant. The shower gets really nice hot water. It's fun to look at the numerous paintings throughout the building, perhaps from local artists. A tiny sauna was great for relaxing after walking through the snow.
Cons: The floor can get a bit dusty. One night I woke up by noise from the street and the heater. Parking lot is small, but the in/out privileges and being right downstairs make it easy to move luggage, etc.
8.8 Excellent
Pros: Great location and facilities
Cons:
9.0 Excellent
Pros: Good location
Cons:
9.7 Excellent
Pros: Great free breakfast, nice rooms, outstanding location, and friendly, personable staff.
Cons: Mini-bar would have been nice. :)
10.0 Excellent
Pros: Location, breakfast
Cons: Too small
10.0 Excellent
Pros: The location is incredible, I couldn't ask for better in the heart of the Byward Market. Indigo parking is cheap too $11/Day... I've seen over $20/day in ottawa.
We had a room with a balcony, and I loved it. The room's are clean, and the bed was very comfortable.
Cons: if the chairs on the balcony could have been better quality, thats it. Everything was excellent here. Very safe, and secure
9.0 Excellent
Pros: great location, coffee/tea and snacks in afternoon a nice touch, breakfast was very good - hot and cold options with fresh fruit
Cons: recycling - used single packages for items like ketchup, yogurt, milk, cream, juice boxes, etc. for breakfast - lots of needless plastic to dispose of
8.0 Excellent
Pros: complimentary breakfast
Cons: no ice machine
9.2 Excellent
Pros: Everything. Everytime we visit Ottawa we stay at the inn and love it (this is the third time). Breakfast is always great and they switch it up every morning so you're always getting something different. Location couldn't be better.
Cons: Very minor complaint, more of a note. The faucet in the bathroom was short and the sink was shallow so when washing your hands you end up hitting your hands on the sink. It would be great to have bacon every time you offer the egg and cheese sandwich for breakfast. It just isn't the same without bacon.
10.0 Excellent
Pros: all was perfect
Cons:
10.0 Excellent
Pros: We loved the location, that it had on site parking (for a fee), nice breakfast and the afternoon tea with snacks was a nice added touch.
Cons: No
With a stay at Byward Blue Inn, you'll be centrally located in Ottawa, just a 4-minute walk from Byward Market Square and 8 minutes by foot from National Gallery of Canada. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
No matter your reason for visiting Ontario, Canada, whether business or leisure, The Westin Ottawa is dedicated to making your stay in downtown Ottawa a great one. Our modern hotel is located in the Ottawa business district across from the lovely Rideau Canal. Host your next conference or event in our dynamic venues featuring state-of-the-art AV equipment and expert planning services. Our renowned Shore Club restaurant is a popular dining choice for hotel guests and Ottawa locals alike. Stay active with a number of stimulating activities at the hotel, including a swim in our indoor heated pool, a workout at our modern fitness center, or a game of squash on our private courts. Enjoy a restful night's sleep in our refined hotel rooms with enriching amenities and stunning views of the Ottawa cityscape.
Overall 8.9 Excellent
Based on 3,155 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: Location
Excellent
8.0
Pros: its location & proximity to the downtown.
Excellent
10.0
Pros: location - it is in the heart of everything
Excellent
10.0
Pros: Location
Excellent
9.0
Pros: The staff and tjhe pool.
Good
6.7
Pros: Close to everythink
Excellent
10.0
Pros: Perfect location, room had a great view.
Okay
5.0
Pros: View was not good
Excellent
8.8
Pros: The location and the cleanliness
Excellent
10.0
Pros: Vegan options for room service.
Excellent
9.0
Pros: location was perfect for our events
Details
Reviews
Overall 8.9 Excellent
Based on 3,155 reviews
Location
9.1
Food
8.8
Service
8.7
Room
8.0
WiFi
7.1
Breakfast
6.4
Value
4.4
Location
9.0
Service
8.7
Room
6.7
Breakfast
6.4
Value
3.9
Location
9.0
Service
8.6
Comfort
7.1
Room
7.0
Breakfast
6.6
Value
4.1
Location
9.3
Service
8.4
Room
7.0
Location
9.3
Service
8.7
Room
7.7
8.0 Excellent
Pros: Location
Cons: After the daily room service we were not provided with refills for the coffee, tea and milk
10.0 Excellent
Pros: Location
Cons: Pillow
8.0 Excellent
Pros: its location & proximity to the downtown.
Cons: Self parking very difficult
10.0 Excellent
Pros: location - it is in the heart of everything
Cons: a bit difficult getting in and out with car.
10.0 Excellent
Pros: Location
Cons: No
9.0 Excellent
Pros: The staff and tjhe pool.
Cons: More flexible check out time
6.7 Good
Pros: Close to everythink
Cons: Was not impressed with room , no view unless u went outside on terrace as brick wall was all around not good in cold weather which I pay extra for ! Put right next to 4 elevators , all u could here was them going up and down constantly very loud in room , could not watch TV on from chair not bed tv did not turn that far , had to take our own bags to room the list continues , kids running around , booking .com states no kids allowed in hotel , only plus side staff was very nice and hotel manager was very apologetic
10.0 Excellent
Pros: Perfect location, room had a great view.
Cons:
5.0 Okay
Pros: View was not good
Cons:
8.8 Excellent
Pros: The location and the cleanliness
Cons: Breakfast was not included
10.0 Excellent
Pros: Vegan options for room service.
Cons: There was a dirty towel in our bathroom upon arrival.
9.0 Excellent
Pros: location was perfect for our events
Cons: room is about ready for a reno. Still good, starting to show age, however. 7/10 room style.
No matter your reason for visiting Ontario, Canada, whether business or leisure, The Westin Ottawa is dedicated to making your stay in downtown Ottawa a great one. Our modern hotel is located in the Ottawa business district across from the lovely Rideau Canal. Host your next conference or event in our dynamic venues featuring state-of-the-art AV equipment and expert planning services. Our renowned Shore Club restaurant is a popular dining choice for hotel guests and Ottawa locals alike. Stay active with a number of stimulating activities at the hotel, including a swim in our indoor heated pool, a workout at our modern fitness center, or a game of squash on our private courts. Enjoy a restful night's sleep in our refined hotel rooms with enriching amenities and stunning views of the Ottawa cityscape.
Ideally located in the heart of downtown Ottawa, overlooking Confederation Park and the National Arts centre. Lord Elgin is steps away from the Rideau Canal; the world's longest skating rink in the winter and a beautiful waterway in the summer; the Shaw Centre, Parliament Buildings, and Ottawa Rideau Centre.
Overall 8.8 Excellent
Based on 4,623 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6.0
Pros: Friendly staff, great food and location was wonderful.
Excellent
10.0
Pros: Nice quiet classic hotel. Valet parking well done. All facilities very clean . location is perfect for weekend exploring all Ottawa has to offer. Close to National Art center and an easy walk to the Byward. Fewer screaming kids in pool than other hotels
Excellent
9.2
Pros: It was clean as always, morning staff and valets were friendly as always.
Excellent
10.0
Pros: The staff. The staff are incredible. I've never felt so cared for at a hotel before.
Excellent
10.0
Pros: Close to everything! No rental car needed ! Loved the pool and hot tub
Excellent
10.0
Pros: It was fantastic
Excellent
9.0
Pros: the location
Excellent
10.0
Pros: The staff is extremely pleasant, courteous and helpful.
Excellent
9.0
Pros: Spacious and came with a great view. Room amenities including, robes & slippers was great.
Excellent
10.0
Pros: Everything Everyone
Excellent
10.0
Pros: Solid reputation; refined; quiet; everything "worked" well in the hotel room and in the common areas; taxis outside just about all the time; excellent dining at Grill 41; location in downtown Ottawa was excellent; friendly staff; Starbuck's in lobby.
Excellent
10.0
Pros: Staff was friendly and very helpful. The location was ideal.
Details
Reviews
Overall 8.8 Excellent
Based on 4,623 reviews
Location
9.4
Service
9.1
Room
7.7
WiFi
7.1
Breakfast
5.5
Value
5.1
Location
8.9
Service
8.4
Room
6.9
Breakfast
5.6
Value
4.8
Location
9.6
Service
8.4
Room
6.8
WiFi
5.5
Value
5.1
Breakfast
4.8
Location
9.5
Service
8.8
Room
6.9
Comfort
6.1
Location
9.2
Service
9.0
Room
7.1
Comfort
5.7
Breakfast
5.6
Value
5.0
6.0 Good
Pros: Friendly staff, great food and location was wonderful.
Cons: The fact that the fire alarm went off at three o’clock In the morning, but having said that we were also glad the fire slam worked. It was a false alarm, always good news but quite scary and unnerving to say the least.
10.0 Excellent
Pros: Nice quiet classic hotel. Valet parking well done. All facilities very clean . location is perfect for weekend exploring all Ottawa has to offer. Close to National Art center and an easy walk to the Byward. Fewer screaming kids in pool than other hotels
Cons:
9.2 Excellent
Pros: It was clean as always, morning staff and valets were friendly as always.
Cons: The king size pillows were hard to sleep on, my head kept sliding off. It’s not much of a complaint.
10.0 Excellent
Pros: The staff. The staff are incredible. I've never felt so cared for at a hotel before.
Cons:
10.0 Excellent
Pros: Close to everything! No rental car needed ! Loved the pool and hot tub
Cons: Room was a bit tiny
10.0 Excellent
Pros: It was fantastic
Cons:
9.0 Excellent
Pros: the location
Cons: the pool needs renovation parking is expensive
10.0 Excellent
Pros: The staff is extremely pleasant, courteous and helpful.
Cons:
9.0 Excellent
Pros: Spacious and came with a great view. Room amenities including, robes & slippers was great.
Cons: Bathroom could use an exhaust fan as well as a shower cap. Mattress and pillows need an upgrade to "firm".
10.0 Excellent
Pros: Everything Everyone
Cons:
10.0 Excellent
Pros: Solid reputation; refined; quiet; everything "worked" well in the hotel room and in the common areas; taxis outside just about all the time; excellent dining at Grill 41; location in downtown Ottawa was excellent; friendly staff; Starbuck's in lobby.
Cons: Toilet flushing in the hotel room bathroom was on the loud side.
10.0 Excellent
Pros: Staff was friendly and very helpful. The location was ideal.
Cons:
Ideally located in the heart of downtown Ottawa, overlooking Confederation Park and the National Arts centre. Lord Elgin is steps away from the Rideau Canal; the world's longest skating rink in the winter and a beautiful waterway in the summer; the Shaw Centre, Parliament Buildings, and Ottawa Rideau Centre.
When traveling to the capital city, you need to know that the right Ottawa hotel has luxury amenities, top of the line service, and quality to greet you from the moment you arrive. Spend the day exploring Parliament Hill and Elgin Street. Pack the good camera and your walking shoes because there is no shortage of sights to behold. The Rideau Canal and Canadian Museum of Nature are absolute musts. Just be careful because you can easily lose an entire day admiring the city's magnificent architecture and sights. This Ottawa hotel is proud to be the only Best Western in downtown. That means that there's only one place to go where your pocketbook will thank you and you'll be treated like the A-lister you are. Enjoy spacious suites where spreading out is a breeze. We're close to office towers and all government departments, so if you have some business to take care of, everything is only a short walk or drive away. We're happy to announce that our Ottawa hotel is voted in the Top 5 of TripAdvisor when it comes to product and service. Our guests do the talking for us. Nowhere else in the city will you find such a great deal, generous breakfast, and quality that sets the standard. Why look any further? Spend the afternoon perusing Winterlude and indulge in the best shopping around. Our friendly, helpful staff is always available to help you create the most memorable vacation of a lifetime. A night painting the town red? Sure thing. The best dining in Ottawa? Right this way. Our Ottawa hotel features the best complimentary breakfast around. Bring your appetite to daily buffets with sizzling hot eggs, Bagels, toast, fresh fruits, a variety of cereal and yogurt, juices and Seattle's Best Coffee. Reserve your next stay at Best Western Plus Ottawa Downtown Suites and save some of that rainy day fund for shopping on Elgin Street! Enjoy your stay.
Overall 8.8 Excellent
Based on 3,411 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: It was very good
Excellent
9.0
Pros: Indoor garage is great, especially in winter!
Excellent
9.7
Pros: Big rooms
Poor
1.0
Excellent
10.0
Pros: Excellent breakfast, clean and contemporary accomodations, close to downtown.
Excellent
9.0
Pros: Location
Excellent
8.3
Pros: Location was 15 minutes walk from the centre of activities in the town. The accommodation and breakfast was excellent. As a couple we enjoyed it.
Excellent
10.0
Excellent
10.0
Pros: They were very accommodating about the parking. We have an F150 which would not go in the parking garage but because of my disability I cannot walk to far so they allowed us to park in the loading zone!
Excellent
10.0
Pros: Very friendly staff. Rooms are very clean.
Excellent
10.0
Pros: Location, cleanliness, staff was great, great free breakfast, micro, also beds very comfortable.
Excellent
10.0
Pros: Staff pleasant and helpful Room was good size and very comfortable
Details
Reviews
Overall 8.8 Excellent
Based on 3,411 reviews
Cleanliness
9.5
Service
9.4
WiFi
9.4
Room
8.7
Vibe
8.4
Location
8.4
Comfort
7.6
Breakfast
6.5
Food
4.4
Bar
1.4
Cleanliness
9.5
Service
9.1
Room
8.8
Location
8.2
Breakfast
6.3
Food
4.3
Cleanliness
9.7
Service
9.1
Room
8.9
WiFi
8.9
Location
8.4
Value
5.7
Breakfast
5.3
Food
4.0
Service
9.5
Room
8.3
Location
8.1
Breakfast
6.2
Food
4.1
Room
8.4
Location
8.4
Breakfast
5.9
10.0 Excellent
Pros: It was very good
Cons: all good
9.0 Excellent
Pros: Indoor garage is great, especially in winter!
Cons:
9.7 Excellent
Pros: Big rooms
Cons: Could have been cleaner in hallways.
1.0 Poor
Pros:
Cons: the staff did not report my airline mileage points the basement room fronting a busy street was noisy
10.0 Excellent
Pros: Excellent breakfast, clean and contemporary accomodations, close to downtown.
Cons:
9.0 Excellent
Pros: Location
Cons: I did not like that the hotel charged my credit card for parking when I did not give the hotel my credit card information. Would have been nice to have more coffee pucks in the room.
8.3 Excellent
Pros: Location was 15 minutes walk from the centre of activities in the town. The accommodation and breakfast was excellent. As a couple we enjoyed it.
Cons:
10.0 Excellent
Pros:
Cons: I dident like to paye the parking 22$ per day it's expansif
10.0 Excellent
Pros: They were very accommodating about the parking. We have an F150 which would not go in the parking garage but because of my disability I cannot walk to far so they allowed us to park in the loading zone!
Cons:
10.0 Excellent
Pros: Very friendly staff. Rooms are very clean.
Cons:
10.0 Excellent
Pros: Location, cleanliness, staff was great, great free breakfast, micro, also beds very comfortable.
Cons: all good!!
10.0 Excellent
Pros: Staff pleasant and helpful Room was good size and very comfortable
Cons: Cramped breakfast area
When traveling to the capital city, you need to know that the right Ottawa hotel has luxury amenities, top of the line service, and quality to greet you from the moment you arrive. Spend the day exploring Parliament Hill and Elgin Street. Pack the good camera and your walking shoes because there is no shortage of sights to behold. The Rideau Canal and Canadian Museum of Nature are absolute musts. Just be careful because you can easily lose an entire day admiring the city's magnificent architecture and sights. This Ottawa hotel is proud to be the only Best Western in downtown. That means that there's only one place to go where your pocketbook will thank you and you'll be treated like the A-lister you are. Enjoy spacious suites where spreading out is a breeze. We're close to office towers and all government departments, so if you have some business to take care of, everything is only a short walk or drive away. We're happy to announce that our Ottawa hotel is voted in the Top 5 of TripAdvisor when it comes to product and service. Our guests do the talking for us. Nowhere else in the city will you find such a great deal, generous breakfast, and quality that sets the standard. Why look any further? Spend the afternoon perusing Winterlude and indulge in the best shopping around. Our friendly, helpful staff is always available to help you create the most memorable vacation of a lifetime. A night painting the town red? Sure thing. The best dining in Ottawa? Right this way. Our Ottawa hotel features the best complimentary breakfast around. Bring your appetite to daily buffets with sizzling hot eggs, Bagels, toast, fresh fruits, a variety of cereal and yogurt, juices and Seattle's Best Coffee. Reserve your next stay at Best Western Plus Ottawa Downtown Suites and save some of that rainy day fund for shopping on Elgin Street! Enjoy your stay.
Enjoy a luxurious stay within walking distance of many city center attractions at Delta Hotels by Marriott Ottawa City Centre. Ideally located in downtown Ottawa, Ontario, our modern, stylish hotel offers sleek, spacious hotel rooms and suites featuring pillowtop bedding, floor-to-ceiling windows and scenic city views. Enjoy complimentary Wi-Fi throughout our hotel. Dine on delicious, locally sourced fare at LIFT Resto Lounge, our signature hotel restaurant. Maintain your fitness routine in our state-of-the-art gym, relax on our rooftop terrace or take a dip in our indoor, oversized saltwater pool. Those who are in downtown Ottawa, Ontario to host a meeting or social occasion will appreciate our complimentary business center and flexible event venues that can accommodate up to 1,100 guests. Explore Ottawa city centre with ease - Shaw Convention Centre, the ByWard Market District, Rideau Canal and Parliament Hill are moments away. We can't wait for you to visit us at our hotel in downtown Ottawa, Ontario.
Overall 8.7 Excellent
Based on 827 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Nice staff, clean room and great location
Excellent
10.0
Pros: Great service
Excellent
10.0
Pros: Staff were friendly and the hotel was very nice
Excellent
10.0
Pros: The bed was so comfy! The hotel is also easy walking distance from the Spark Street Market and Parliament Hill.
Excellent
10.0
Pros: Very clean
Okay
5.8
Pros: The staff are very nice they make like your stay in this hotel
Excellent
10.0
Pros: Location, Cleanliness
Excellent
10.0
Pros: very nice hotel, great pool and fitness center,staff very pleasant
Excellent
9.2
Pros: Location, elevator speed. Clean room. Friendly staff.
Good
6.0
Good
7.5
Pros: Very modern and clean. Friendly staff.
Good
6.0
Pros:
Details
Reviews
Overall 8.7 Excellent
Based on 827 reviews
Cleanliness
9.0
Comfort
8.8
Location
9.1
Services
8.5
Staff
9.1
Value for money
8.0
10.0 Excellent
Pros: Nice staff, clean room and great location
Cons: Everything
10.0 Excellent
Pros: Great service
Cons:
10.0 Excellent
Pros: Staff were friendly and the hotel was very nice
Cons:
10.0 Excellent
Pros: The bed was so comfy! The hotel is also easy walking distance from the Spark Street Market and Parliament Hill.
Cons:
10.0 Excellent
Pros: Very clean
Cons: Wish they had a hot tub
5.8 Okay
Pros: The staff are very nice they make like your stay in this hotel
Cons: This hotel needs a makeover. I was at the 18th floor, i didnt like my room at all, i paid for an exta large bed but got a queen bed! The lights werent good at all, they were warm yellow, most of facilities were very old for a four stars hotel, The bed was confortable but small for two, as it was queen not king size bed. At the check in the person did not find my reservation even if i showed her the confirmation email... If i'm back to ottawa i will not choose this hotel at all.
10.0 Excellent
Pros: Location, Cleanliness
Cons: Payable parking
10.0 Excellent
Pros: very nice hotel, great pool and fitness center,staff very pleasant
Cons: not one thing
9.2 Excellent
Pros: Location, elevator speed. Clean room. Friendly staff.
Cons: Parking garage, tv in room didn’t work.
6.0 Good
Pros:
Cons: Walls were thin (you could hear the ice machine) Not enough towels were given Room itself looked like it needed repair Staff was either not present or not friendly Parking was overpriced
7.5 Good
Pros: Very modern and clean. Friendly staff.
Cons: Underground parking has very low ceilings with pipes hanging down. Clearance is about 6’3”. The rack on top of my suv rubbed in several places.
6.0 Good
Pros:
Cons:
Enjoy a luxurious stay within walking distance of many city center attractions at Delta Hotels by Marriott Ottawa City Centre. Ideally located in downtown Ottawa, Ontario, our modern, stylish hotel offers sleek, spacious hotel rooms and suites featuring pillowtop bedding, floor-to-ceiling windows and scenic city views. Enjoy complimentary Wi-Fi throughout our hotel. Dine on delicious, locally sourced fare at LIFT Resto Lounge, our signature hotel restaurant. Maintain your fitness routine in our state-of-the-art gym, relax on our rooftop terrace or take a dip in our indoor, oversized saltwater pool. Those who are in downtown Ottawa, Ontario to host a meeting or social occasion will appreciate our complimentary business center and flexible event venues that can accommodate up to 1,100 guests. Explore Ottawa city centre with ease - Shaw Convention Centre, the ByWard Market District, Rideau Canal and Parliament Hill are moments away. We can't wait for you to visit us at our hotel in downtown Ottawa, Ontario.
Located downtown Ottawa, with views of Parliament Hill and Rideau Canal, Fairmont Château Laurier is waiting to welcome you to Canada's capital. Steps from national museums, famed ByWard Market, dining and entertainment, Ottawa's castle couldn't be better situated. Our recently re-designed rooms are a fresh, modern addition to the regal elegance that is synonymous with the hotel. Stay on Fairmont Gold for a customized level of service, ensuring your stay is nothing short of unforgettable.
Overall 8.6 Excellent
Based on 12,835 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Beautiful hotel. Exceptional staff
Excellent
10.0
Pros: The location was perfect for hitting almost everywhere in the city on foot (assuming you do not mind walking)! I was a great way to get around to see everything and this was the epicentre! Plus having the Byward Market was tight there may it perfect!
Excellent
9.6
Pros: Beautiful, had lots of options for entertainment in and around the hotel
Good
7.0
Excellent
10.0
Pros: Great location. Spacious room, nicely furnished. Everything working well.
Excellent
9.6
Pros: Overall experience of a vintage luxury hotel. Amazing staff. Extreme attention to detail. 5 star hotel in every regards.
Okay
5.4
Excellent
10.0
Pros: Stay here regularly - possibly the best hotel in Canada!
Excellent
8.8
Excellent
9.0
Pros: The employees were the best!!! The location was great, too.
Excellent
9.0
Pros: The food is exceptionnal and the staff is very attentive.
Excellent
10.0
Pros: The hotel employee at the front desk was absolutely AMAZING. He was so helpful during the check in, and check out process. He made a great stay, even better.
Details
Reviews
Overall 8.6 Excellent
Based on 12,835 reviews
Location
8.5
Service
8.3
Vibe
8.0
Amenities
7.8
Pool
7.5
Room
6.9
Breakfast
6.7
Wellness
6.3
Cleanliness
6.1
Comfort
5.5
WiFi
5.1
Value
4.3
Service
8.2
Vibe
8.0
Location
7.9
Room
7.2
Breakfast
6.7
Cleanliness
6.1
Comfort
5.7
Value
4.7
WiFi
4.1
Location
8.3
Service
8.2
Room
6.5
Breakfast
6.4
Cleanliness
6.0
Comfort
5.1
WiFi
4.4
Value
4.1
Service
8.6
Location
8.0
Breakfast
7.0
Room
6.8
Comfort
5.5
Value
4.4
WiFi
3.1
Location
8.5
Service
7.7
Room
6.4
Breakfast
6.1
Cleanliness
5.9
Comfort
5.4
Value
4.3
WiFi
3.5
10.0 Excellent
Pros: Beautiful hotel. Exceptional staff
Cons: No
10.0 Excellent
Pros: The location was perfect for hitting almost everywhere in the city on foot (assuming you do not mind walking)! I was a great way to get around to see everything and this was the epicentre! Plus having the Byward Market was tight there may it perfect!
Cons: The room that we were in was one of their lower end rooms but it would have been nice to have a little more natural light!
9.6 Excellent
Pros: Beautiful, had lots of options for entertainment in and around the hotel
Cons: The bed needed to be flipped, but we did it and then it was perfect
7.0 Good
Pros:
Cons: I waited 15 minutes in line to check in. :(
10.0 Excellent
Pros: Great location. Spacious room, nicely furnished. Everything working well.
Cons: Maybe too quiet, but that's good when you want a rest. Need more electrical outlets in the room. There were enough but barely.
9.6 Excellent
Pros: Overall experience of a vintage luxury hotel. Amazing staff. Extreme attention to detail. 5 star hotel in every regards.
Cons: Little things in the room that need attention difficulty with remotes for both TVs. Makeup mirror defective light. Wobbly toilet, price of snacks and drinks in the fridge. Foot stool for sofa. Like I said little things.
5.4 Okay
Pros:
Cons: Front table only has two staff. The front gate is always stack with traffic. Not organized
10.0 Excellent
Pros: Stay here regularly - possibly the best hotel in Canada!
Cons: Expensive - but you get what you pay for!
8.8 Excellent
Pros:
Cons: Kayak provided incorrect information in the search for the hotel. Kayak app stated that breakfast was free. However, when we got to the hotel we were told that was incorrect. After calling kayak customer service and being on the phone for 30min, we were ignored even after pointing out the issue . Hotel was great, kayak customer service 1/5.
9.0 Excellent
Pros: The employees were the best!!! The location was great, too.
Cons: Our room smelled like a dog near the closet which was near my side of the bed. Your nose adjusts to smells after 10 minutes so then you don't notice it until next time you re-enter. Don't like the expensive tray of goodies to tempt me so I cover it.
9.0 Excellent
Pros: The food is exceptionnal and the staff is very attentive.
Cons: The fees for the parking is way to expensive at $ 47 per day whith valet parking. There no self parking.
10.0 Excellent
Pros: The hotel employee at the front desk was absolutely AMAZING. He was so helpful during the check in, and check out process. He made a great stay, even better.
Cons: Everything was perfect
Located downtown Ottawa, with views of Parliament Hill and Rideau Canal, Fairmont Château Laurier is waiting to welcome you to Canada's capital. Steps from national museums, famed ByWard Market, dining and entertainment, Ottawa's castle couldn't be better situated. Our recently re-designed rooms are a fresh, modern addition to the regal elegance that is synonymous with the hotel. Stay on Fairmont Gold for a customized level of service, ensuring your stay is nothing short of unforgettable.
A stay at The Business Inn places you in the heart of Ottawa, within a 15-minute walk of University of Ottawa and Museum of Nature. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Ottawa? This hotel has facilities measuring 1200 square feet (111 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 7,240 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Friendly staff and beautiful spacious room
Good
7.0
Pros: location is good
Good
7.0
Pros: The size of the room and sitting room settings
Excellent
10.0
Excellent
8.0
Pros: Location and price. NAC/ Rideau Street about a 15 minute walk; uOttawa about 10 minutes. King size bed was very comfy! Breakfast is good; coffee was quite good and they make their own version of a breakfast sandwich.
Excellent
9.0
Pros: The suites are unusually spacious and well priced. Staff are very friendly.
Excellent
9.0
Pros: Hotel room well equipped with computer,TV, clock, fridge, microwave and ranges in small kitchen.
Good
6.0
Pros: It was a good stay. The suites were GIGANTIC. The lobby is a bit dated and crowded, but I really don't care about that. Overall the staff were great and the room could use a little lipstick, but it was fine. Any negatives are because I got up in the middle of the night and there was a cockroach in the bathroom sink.
Excellent
8.0
Pros: The room had all amenities of a small apartment. Perfect stay for a business trip.
Excellent
9.0
Pros: The room was very comfortable. Breakfast was fantastic.
Excellent
8.0
Pros: staff helping to fix TV set. staff giving info and directions. best hotel breakfast I've ever had. I asked for a 2nd or 3rd floor room and received a 3rd, happy. free laundry
Excellent
9.0
Pros: Heated underground parking, free breakfast, proximity to downtown.
Details
Reviews
Overall 8.6 Excellent
Based on 7,240 reviews
Wellness
9.0
WiFi
8.9
Service
8.8
Value
8.6
Room
8.5
Comfort
8.4
Location
8.4
Breakfast
8.2
Amenities
4.0
Vibe
3.3
Wellness
9.2
Comfort
8.4
Room
8.3
Service
8.2
Breakfast
7.9
WiFi
7.8
Location
7.6
Amenities
4.4
Vibe
2.8
Wellness
9.0
Service
8.3
Breakfast
8.2
Location
8.1
WiFi
8.1
Room
8.0
Amenities
3.8
Vibe
3.4
Service
9.1
Location
8.8
Comfort
8.4
Room
8.0
WiFi
8.0
Breakfast
7.7
Amenities
4.1
Vibe
2.4
Service
8.7
Value
8.3
Breakfast
8.1
Location
8.0
Room
7.9
Comfort
7.7
Amenities
3.8
Vibe
2.9
10.0 Excellent
Pros: Friendly staff and beautiful spacious room
Cons:
7.0 Good
Pros: location is good
Cons: slippers are not provided,it's not very convenient
7.0 Good
Pros: The size of the room and sitting room settings
Cons:
10.0 Excellent
Pros:
Cons: It was a great experience.
8.0 Excellent
Pros: Location and price. NAC/ Rideau Street about a 15 minute walk; uOttawa about 10 minutes. King size bed was very comfy! Breakfast is good; coffee was quite good and they make their own version of a breakfast sandwich.
Cons: The rooms were non-smoking BUT people could smoke on the balconies and the smoke would get into the hotel. Internet was terrible; non-responsive attitude from front desk when I told them about it.
9.0 Excellent
Pros: The suites are unusually spacious and well priced. Staff are very friendly.
Cons: There were missing items from the kitchen, and the cleaning staff did not replenish the coffee supplies.
9.0 Excellent
Pros: Hotel room well equipped with computer,TV, clock, fridge, microwave and ranges in small kitchen.
Cons: Parking.
6.0 Good
Pros: It was a good stay. The suites were GIGANTIC. The lobby is a bit dated and crowded, but I really don't care about that. Overall the staff were great and the room could use a little lipstick, but it was fine. Any negatives are because I got up in the middle of the night and there was a cockroach in the bathroom sink.
Cons: Cockroach in the bathroom.
8.0 Excellent
Pros: The room had all amenities of a small apartment. Perfect stay for a business trip.
Cons: THe rooms could have been a bit cleaner. We also run out of shampoo, it would have been nice if they could replace it.
9.0 Excellent
Pros: The room was very comfortable. Breakfast was fantastic.
Cons: I did not appreciate paying an additional $15 a day to park outdoors in a lot that was usually full or nearly full so I had to hunt for a spot. The construction on Elgin made travel tough.
8.0 Excellent
Pros: staff helping to fix TV set. staff giving info and directions. best hotel breakfast I've ever had. I asked for a 2nd or 3rd floor room and received a 3rd, happy. free laundry
Cons: slowest elevators ever, also very small compared to newer hotels
9.0 Excellent
Pros: Heated underground parking, free breakfast, proximity to downtown.
Cons:
A stay at The Business Inn places you in the heart of Ottawa, within a 15-minute walk of University of Ottawa and Museum of Nature. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Ottawa? This hotel has facilities measuring 1200 square feet (111 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
Set in the heart of downtown Ottawa, Sheraton Ottawa Hotel welcomes guests visiting Canada's capital city with superb service, newly renovated guestrooms and thoughtful amenities within minutes from Parliament Hill and can easily explore ByWard Market, the Shaw Centre and Carleton University near the Ottawa train station. After a busy day, relax in our pet-friendly redesigned hotel rooms. Each room features the Sheraton Sleep experience, as well as flat-screen TVs, mini-refrigerators, marble bathrooms, large work desks and free standard Wi-Fi. Club Level rooms grant access to Lounge benefits. Take a dip in our salt water indoor pool, work out in the 24-hour Sheraton Fitness Centre or schedule an appointment at the nearby Nordik Spa-Nature. Savor delicious cuisine or unwind with a cocktail at our on-site restaurants after an evening exploring Ottawa. With more than 7,800 square feet of space, our versatile downtown meeting and event venues are supported by delicious catering and expert planners.
Overall 8.6 Excellent
Based on 2,804 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Good
6.0
Pros: It was located close to Parliament, but far enough from the market that it was out of the noise.
Excellent
9.0
Pros: Staff were outstanding Bed was very comfy
Excellent
10.0
Pros: Centrally located, super friendly helpful staff
Excellent
8.0
Good
7.0
Pros: Location was ideal. Friendly staff.
Excellent
10.0
Pros: It was a clean and very efficient place. Really liked the stay.
Excellent
8.0
Pros: Great location and excellent staff and housekeeping.
Excellent
8.0
Pros: the location was great. Right between the market area & downtown
Excellent
8.8
Pros: Service was very good throughout the hotel; from desk staff and concierge to the restaurant.
Excellent
10.0
Pros: Loved the comfort and the staff! The bed was super comfy, the room was well lit and felt luxurious. The pool was great. It is rated as a 4 star hotel, but feels like a 5-star! I will be back for sure!
Excellent
9.0
Pros: Location, big room
Excellent
10.0
Pros: Nice location，next to many famous places. Hotel stuffs are very kind.
Details
Reviews
Overall 8.6 Excellent
Based on 2,804 reviews
Service
9.0
Location
8.9
WiFi
8.3
Room
8.1
Breakfast
6.6
Value
4.8
Wellness
4.0
Service
8.7
Location
8.1
Room
7.3
Comfort
6.5
Breakfast
6.3
Value
4.2
Location
9.1
Service
9.0
Room
8.0
Breakfast
6.4
Value
5.0
Location
8.9
Room
7.7
6.0 Good
Pros: It was located close to Parliament, but far enough from the market that it was out of the noise.
Cons: The rooms could have used some updates.
9.0 Excellent
Pros: Staff were outstanding Bed was very comfy
Cons:
10.0 Excellent
Pros: Centrally located, super friendly helpful staff
Cons: Great beds
8.0 Excellent
Pros:
Cons: Rooms need to be renovated. Breakfast could have been included.
7.0 Good
Pros: Location was ideal. Friendly staff.
Cons: Had to pay for parking. Windows don't keep out street noise. Construction next door started at 6:30am...that's an early wake-up.
10.0 Excellent
Pros: It was a clean and very efficient place. Really liked the stay.
Cons: Parking is expensive
8.0 Excellent
Pros: Great location and excellent staff and housekeeping.
Cons: Bathrooms NEED to be renovated. Outdated Cream toilet and bathtub. Bathtub paint chipped while I was having a bath. Also faucet for shower should be raised higher and replaced with better pressure faucet. King size bed sunk in and needs to be replaced.
8.0 Excellent
Pros: the location was great. Right between the market area & downtown
Cons: only has valet parking
8.8 Excellent
Pros: Service was very good throughout the hotel; from desk staff and concierge to the restaurant.
Cons: everything was good.
10.0 Excellent
Pros: Loved the comfort and the staff! The bed was super comfy, the room was well lit and felt luxurious. The pool was great. It is rated as a 4 star hotel, but feels like a 5-star! I will be back for sure!
Cons: Everything was great!
9.0 Excellent
Pros: Location, big room
Cons: Old carpet
10.0 Excellent
Pros: Nice location，next to many famous places. Hotel stuffs are very kind.
Cons:
Set in the heart of downtown Ottawa, Sheraton Ottawa Hotel welcomes guests visiting Canada's capital city with superb service, newly renovated guestrooms and thoughtful amenities within minutes from Parliament Hill and can easily explore ByWard Market, the Shaw Centre and Carleton University near the Ottawa train station. After a busy day, relax in our pet-friendly redesigned hotel rooms. Each room features the Sheraton Sleep experience, as well as flat-screen TVs, mini-refrigerators, marble bathrooms, large work desks and free standard Wi-Fi. Club Level rooms grant access to Lounge benefits. Take a dip in our salt water indoor pool, work out in the 24-hour Sheraton Fitness Centre or schedule an appointment at the nearby Nordik Spa-Nature. Savor delicious cuisine or unwind with a cocktail at our on-site restaurants after an evening exploring Ottawa. With more than 7,800 square feet of space, our versatile downtown meeting and event venues are supported by delicious catering and expert planners.
Novotel Ottawa City Centre is a trendy full-service 4-star hotel set in the heart of downtown Ottawa. Located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopp ing destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a short walk from the hotel.
Overall 8.5 Excellent
Based on 8,027 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Good
7.0
Pros: Bad service at the bar and restaurant n
Excellent
8.0
Pros: Location, location, location!
Okay
5.0
Excellent
10.0
Pros: location is perfect. The hotel is near a big shopping mail. And the room is so nice.
Good
6.7
Pros: Staffs are friendly, polite, and resolved issues as quickly as they could, room was clean and comfy.
Excellent
8.0
Pros: N?A
Excellent
10.0
Pros: Novotel Ottawa is close to great amenities like the Rideau Center and Byward Market. Great location for Parliament and museums. Close to Rideau Canal. The Albion Room is a cosy and inviting place to relax and visit in.
Good
6.0
Pros: the breakfast was fine but didn't really have any 'full' breakfast (coffee & bagel) and only the one morning. the location is fantastic which is why i choose the Hotel. i had visited once before and stayed on the 6th floor which was a superior room to where i was on the second floor.
Excellent
9.0
Pros: the location right in the middle of downtown. It is possible to do most things within a walking distance.
Good
6.2
Pros: easy to book hotel room
Good
7.0
Pros: Very convenient location
Excellent
9.7
Details
Reviews
Overall 8.5 Excellent
Based on 8,027 reviews
Service
9.1
Location
8.8
WiFi
8.6
Breakfast
8.5
Vibe
8.3
Room
7.5
Value
5.1
Service
9.1
Location
8.7
Breakfast
8.2
WiFi
7.6
Room
7.1
Value
5.1
Service
9.2
Vibe
8.3
Location
8.3
Breakfast
8.2
Room
8.0
WiFi
7.4
Value
4.2
Location
9.0
Service
8.9
Breakfast
8.9
WiFi
7.3
Room
7.1
Value
5.6
Service
9.1
Breakfast
8.6
Location
8.6
Room
8.3
Comfort
6.8
Value
4.8
7.0 Good
Pros: Bad service at the bar and restaurant n
Cons:
8.0 Excellent
Pros: Location, location, location!
Cons:
5.0 Okay
Pros:
Cons: The room was misleading. Says there was a hot tub the way it was written sounded like it was included in room( no such thing once boooked in). The room was also sepperated which made it seem very small
10.0 Excellent
Pros: location is perfect. The hotel is near a big shopping mail. And the room is so nice.
Cons: nothing, everthing is ok.
6.7 Good
Pros: Staffs are friendly, polite, and resolved issues as quickly as they could, room was clean and comfy.
Cons: Elevator broke and trapped me and my friend inside for about an hour, parking lot's layout is a nightmare to navigate
8.0 Excellent
Pros: N?A
Cons: Would have been nice to have a free water bottle in the room. And a better view!
10.0 Excellent
Pros: Novotel Ottawa is close to great amenities like the Rideau Center and Byward Market. Great location for Parliament and museums. Close to Rideau Canal. The Albion Room is a cosy and inviting place to relax and visit in.
Cons: Nothing comes to mind.
6.0 Good
Pros: the breakfast was fine but didn't really have any 'full' breakfast (coffee & bagel) and only the one morning. the location is fantastic which is why i choose the Hotel. i had visited once before and stayed on the 6th floor which was a superior room to where i was on the second floor.
Cons: the fact that there was no running hot moring on the first day was bothersome. Having to dress and go to meeting without being able to have a hot shower when its -25 out was very frustrating. Giving someone $ 50.00 off their bill is a modest - 'oops, sorry' in my opinion. i had been travelling all day previously in planes and airports.
9.0 Excellent
Pros: the location right in the middle of downtown. It is possible to do most things within a walking distance.
Cons: well..... for the price of ---- the assortment was a bit small. Also only less person for service in the breakfast room.
6.2 Good
Pros: easy to book hotel room
Cons: high price for outdated room, staff could be friendlier, ugly view from our window
7.0 Good
Pros: Very convenient location
Cons: The rooms need more appliances. The fridge was not cold enough and the bathroom isn't ventilated.
9.7 Excellent
Pros:
Cons: Softer pillow please.
Novotel Ottawa City Centre is a trendy full-service 4-star hotel set in the heart of downtown Ottawa. Located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopp ing destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a short walk from the hotel.
A stay at Les Suites Hotel Ottawa places you in the heart of Ottawa, within a 10-minute walk of Byward Market Square and Rideau Centre. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ottawa? This aparthotel features 9235 square feet (858 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 3,210 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Checking in and out fast and easy
Excellent
10.0
Pros: Big rooms with kitchen and bedroom. Right neat all the fun downtown Ottawa!!
Excellent
8.0
Pros: Room size and the fact that it like a condo and can entertain guest well
Excellent
8.3
Pros: Friendliness off staff The location Full kitchen Beds very comfy
Excellent
10.0
Pros: great location, clean rooms/suites
Good
6.0
Pros: Location
Excellent
10.0
Pros: Lemplacement, la chambre
Mediocre
2.0
Pros: Location
Excellent
9.6
Pros: Walking distance to Byward Market and nice sized suite. Home away from home. Beds very comfortable!
Excellent
9.2
Pros: The location was good and the size room was excellent. Very satisfied
Excellent
10.0
Pros: Great location, rooms are very good size and very well equipped.
Excellent
9.6
Pros: Location was awesome and greatly appreciated the umbrellas
Details
Reviews
Overall 8.5 Excellent
Based on 3,210 reviews
Wellness
9.3
Location
9.0
Service
8.7
Room
8.0
WiFi
6.3
Cleanliness
5.9
Food
5.6
Breakfast
5.6
Amenities
4.6
Vibe
4.2
Wellness
9.4
Service
8.6
Location
8.3
Pool
8.0
Room
7.6
Breakfast
5.6
Value
5.3
Cleanliness
5.2
Food
5.1
Amenities
4.4
WiFi
4.1
Vibe
3.6
Location
9.2
Service
9.0
Room
7.7
Comfort
7.4
WiFi
4.7
Vibe
3.2
Location
9.0
Service
8.5
Comfort
8.2
Room
7.6
Location
9.1
Service
8.7
Comfort
8.0
Room
7.6
10.0 Excellent
Pros: Checking in and out fast and easy
Cons:
10.0 Excellent
Pros: Big rooms with kitchen and bedroom. Right neat all the fun downtown Ottawa!!
Cons: Parking is expensive!
8.0 Excellent
Pros: Room size and the fact that it like a condo and can entertain guest well
Cons: They need to do some upgrades to furniture
8.3 Excellent
Pros: Friendliness off staff The location Full kitchen Beds very comfy
Cons: Carpets and sofas were very dirty and too old! A bit overpriced. Kitchen missed a large knife and a larger cutting board. Could have a couple of big mugs.
10.0 Excellent
Pros: great location, clean rooms/suites
Cons:
6.0 Good
Pros: Location
Cons: Needs a major upgrade
10.0 Excellent
Pros: Lemplacement, la chambre
Cons:
2.0 Mediocre
Pros: Location
Cons: Room was noisy, preventing sleep. Check in clerk was rude and officious.
9.6 Excellent
Pros: Walking distance to Byward Market and nice sized suite. Home away from home. Beds very comfortable!
Cons: Just found the bathroom and kitchen lighting dim. Could use an extending magnifying mirror in bathrooms also.
9.2 Excellent
Pros: The location was good and the size room was excellent. Very satisfied
Cons: Nothing everything was very satisfactory!
10.0 Excellent
Pros: Great location, rooms are very good size and very well equipped.
Cons: A little dated, wifi is weak.
9.6 Excellent
Pros: Location was awesome and greatly appreciated the umbrellas
Cons: One umbrella wouldn’t stay open lol
A stay at Les Suites Hotel Ottawa places you in the heart of Ottawa, within a 10-minute walk of Byward Market Square and Rideau Centre. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ottawa? This aparthotel features 9235 square feet (858 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Experience modern style and warm service at Ottawa Marriott Hotel, set in the lively downtown district of Ottawa, Ontario, Canada. Make yourself at home in our smartly designed rooms and suites, featuring complimentary Wi-Fi, plush bedding, a Keurig coffee maker and views of downtown Ottawa, Canada. Grab a coffee at our on-site Starbucks before heading out for your meeting or sightseeing in Ottawa. Join us for American fare and a cocktail at "Spin" Kitchen & Bar. Relax and stay fit in our health club with an indoor pool, gym and sauna. Discover 26 elegant event venues, including our revolving Summit space and our grand ballroom. Explore Parliament Hill, the Rideau Canal and the National Gallery of Canada, all at a walking distance from our family friendly hotel. Located right by the new Lyon station, our hotel is 2 stops away from the Rideau shopping Centre, Shaw Centre and ByWard Market. Families will enjoy our Kid's Club and Game Room. A refreshing stay awaits you at our hotel in downtown Ottawa, Canada.
Overall 8.4 Excellent
Based on 3,338 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5.0
Pros: The fast elevator services and proximity to the city is the plus of the hotel.
Good
7.0
Pros: I liked that is was central and easy to walk up Spark street to the main part of downtown.
Good
7.0
Pros: teens room for my son, friendly staff, good location, comfortable beds
Excellent
9.6
Good
7.0
Pros: Great staff.
Mediocre
3.8
Pros: Nothing
Excellent
8.0
Pros: The location was convenient for walking to downtown sites.
Excellent
10.0
Pros: There was a wide variety for breakfast. We really enjoyed the indoor pool and kids playroom. The view was excellent of the Parliament buildings, it got the kids asking questions.
Excellent
10.0
Pros: Activity room for teens!
Good
6.7
Pros: Location and staff helpfulness
Good
7.0
Pros: Fairly close to the National Arts Centre and just a short walk away
Good
6.0
Pros: Location
Details
Reviews
Overall 8.4 Excellent
Based on 3,338 reviews
Location
9.0
Service
8.6
Pool
8.3
Breakfast
7.7
Room
7.3
Amenities
6.2
WiFi
6.0
Comfort
5.7
Vibe
4.9
Location
8.7
Service
8.3
Breakfast
7.8
Value
6.3
Cleanliness
5.8
Room
5.8
Comfort
5.4
Amenities
5.4
WiFi
4.3
Vibe
3.9
Location
9.3
Service
8.5
Breakfast
7.4
Room
7.0
Amenities
5.9
Comfort
5.7
Vibe
3.9
Location
9.2
Service
8.2
Cleanliness
5.9
Room
5.8
Amenities
5.4
Comfort
5.1
Location
9.2
Service
8.2
Room
6.6
5.0 Okay
Pros: The fast elevator services and proximity to the city is the plus of the hotel.
Cons: The bathroom is filthy. First assigned room had brown stain on toilet cover & dried stains on the front outer side of toilet bowl. After switched to second room, the bath tub knob has bar soap stick at one side. Not sure if the bathroom was ever clean!
7.0 Good
Pros: I liked that is was central and easy to walk up Spark street to the main part of downtown.
Cons: The second elevator needs to be fixed as there is a lot of waiting time for the one that is working. I would prefer a better explanation about the cost of parking and the levels in the public garage. There should be a basic fee for your stay at the hotel
7.0 Good
Pros: teens room for my son, friendly staff, good location, comfortable beds
Cons: the heating did not work very well, the dirst day we were cold, when it was fixed the heater blowed quite hard en made a lot of noise. A different heating system woulmd be nice :-)
9.6 Excellent
Pros:
Cons: Food menu can be improved
7.0 Good
Pros: Great staff.
Cons: The heating system is totally old. We froze and finally heat came on at 4 in the morning.
3.8 Mediocre
Pros: Nothing
Cons: Everything
8.0 Excellent
Pros: The location was convenient for walking to downtown sites.
Cons: There were very few dining options closeby. The best option was to walk 20-25 minutes to Byward Market.
10.0 Excellent
Pros: There was a wide variety for breakfast. We really enjoyed the indoor pool and kids playroom. The view was excellent of the Parliament buildings, it got the kids asking questions.
Cons: Couldn't open a window....just a crack would be helpful
10.0 Excellent
Pros: Activity room for teens!
Cons: Forced to pay additional charge for my family sized truck because it was too high to fit in the garage...(North American normal sized truck)
6.7 Good
Pros: Location and staff helpfulness
Cons: The elevator, the room walls finishing and furniture is so outdated. Also the breakfast buffet is very limited. It's either omelet or nothing
7.0 Good
Pros: Fairly close to the National Arts Centre and just a short walk away
Cons: The Marriot check-in guy swiped my card fur incidentals, but failed to mention that $50 would be charged to my card and then reversed after they deemed the room did not have any applicable incidental charges incurred. That would have been nice to know.
6.0 Good
Pros: Location
Cons: Dingy and old feeling. In need of an update. Not a four star by any means
Experience modern style and warm service at Ottawa Marriott Hotel, set in the lively downtown district of Ottawa, Ontario, Canada. Make yourself at home in our smartly designed rooms and suites, featuring complimentary Wi-Fi, plush bedding, a Keurig coffee maker and views of downtown Ottawa, Canada. Grab a coffee at our on-site Starbucks before heading out for your meeting or sightseeing in Ottawa. Join us for American fare and a cocktail at "Spin" Kitchen & Bar. Relax and stay fit in our health club with an indoor pool, gym and sauna. Discover 26 elegant event venues, including our revolving Summit space and our grand ballroom. Explore Parliament Hill, the Rideau Canal and the National Gallery of Canada, all at a walking distance from our family friendly hotel. Located right by the new Lyon station, our hotel is 2 stops away from the Rideau shopping Centre, Shaw Centre and ByWard Market. Families will enjoy our Kid's Club and Game Room. A refreshing stay awaits you at our hotel in downtown Ottawa, Canada.
A stay at Arc The Hotel places you in the heart of Ottawa, within a 10-minute walk of Parliament Hill and National Arts Centre. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ottawa? This hotel has facilities measuring 8880 square feet (825 square meters), including conference space. Limited parking is available onsite.
Overall 8.4 Excellent
Based on 2,151 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: Staff was incredible
Excellent
10.0
Pros: Nice. clean, staff was super nice and friendly. Great location. Fair price.
Excellent
9.7
Good
7.0
Pros: The staff were very friendly and helpfull also the location was very good.
Good
7.0
Pros: The location of this hotel was what was most worth the price.
Okay
4.8
Pros: The hotel is in a great location. It is a short walk from Elgin Street and Bank Street, where there are great shops and restaurants. Very convenient.
Excellent
8.0
Pros: The hotel itself is very nice, comfortable, and worth the money.
Excellent
9.6
Pros: Nothing to complain about. Short-notice stay in downtown Ottawa, did not try breakfast. Rooms were clean and comfortable, staff is polite and helpful. Fair price too, would recommend to others.
Good
7.0
Pros: Excellent interaction with pleasant staff, very well located, close to major attractions, very clean and organized.
Good
6.0
Mediocre
3.0
Pros: The person running the lounge and the location of the hotel.
Excellent
10.0
Pros: The bed and large tub were perfect
Details
Reviews
Overall 8.4 Excellent
Based on 2,151 reviews
Service
9.1
Location
8.8
WiFi
7.3
Room
6.7
Breakfast
5.5
Value
5.3
Comfort
4.9
Location
8.8
Bar
8.6
Service
8.6
Room
5.9
Breakfast
5.3
Value
5.1
Comfort
4.4
Service
9.6
Location
9.0
Vibe
7.6
Room
6.8
Value
5.4
Comfort
5.0
Service
9.2
Location
8.8
Amenities
5.8
Room
5.4
Value
5.1
Comfort
4.3
Location
9.0
Service
8.9
Cleanliness
7.5
Room
6.4
Comfort
5.3
8.0 Excellent
Pros: Staff was incredible
Cons: I question the four star rating
10.0 Excellent
Pros: Nice. clean, staff was super nice and friendly. Great location. Fair price.
Cons: nothing
9.7 Excellent
Pros:
Cons: Needs to be more clear about parking. Is there a valet stand? Do we leave everything with the desk? Wasn’t clear on arrival.
7.0 Good
Pros: The staff were very friendly and helpfull also the location was very good.
Cons: Room was small also the parking was expensive
7.0 Good
Pros: The location of this hotel was what was most worth the price.
Cons: Valet parking was difficult to use. It took us 5 laps (and an additional 45 minutes) in order for there to be space to pull up for valet parking. Instead this space was filled with taxis. Additionally, the room was small, and felt a little bit outdate
4.8 Okay
Pros: The hotel is in a great location. It is a short walk from Elgin Street and Bank Street, where there are great shops and restaurants. Very convenient.
Cons: When we arrived, there was no power in the hotel. Of course this is not their fault, but we weren't even informed by the concierge when checking in, it was the teenage doorman who told us that there was no power. Not a great first impression. When they checked us in, they sent us to an occupied room which was absolutely mortifying. The next morning we woke up and noticed that there was a blood stain on the top sheet.. that was not from my partner or I. We immediately called and asked for the sheets to be changed, and informed them we were heading out for the rest of the day. When we returned back to the hotel hours later, the sheets had not been changed. Totally disgusting. The next morning my partner decided to stay in Ottawa one extra day, and wanted to stay in the room an extra night (it was close to everything and his stuff was already there). When we went downstairs to pay the extra charge, they took an ADDITIONAL deposit. Totally ridiculous as they still had a deposit from the first two nights. Definitely would not stay here again! The location was great but there were far too many issues.
8.0 Excellent
Pros: The hotel itself is very nice, comfortable, and worth the money.
Cons: The elevators... they are so slow, and I had to wait almost 5 minutes at times for them.
9.6 Excellent
Pros: Nothing to complain about. Short-notice stay in downtown Ottawa, did not try breakfast. Rooms were clean and comfortable, staff is polite and helpful. Fair price too, would recommend to others.
Cons:
7.0 Good
Pros: Excellent interaction with pleasant staff, very well located, close to major attractions, very clean and organized.
Cons: I could not get the bathtub water stopper to work, and I, thus, could not take a bath as I had planned, and there were no electronic charging facilities in the room; something that, in today's culture, is a significant item. When I asked about the latter at reception, the staff member did not point out otherwise.
6.0 Good
Pros:
Cons: Hot water took five minutes to warm up. Bath tub would not fill as the plug did not work. Gym was much smaller than it appeared in the photos and not all the exercise equipment worked (there would not have been room for two people to use free weights).
3.0 Mediocre
Pros: The person running the lounge and the location of the hotel.
Cons: The messed up check in for myself and all my guest. The restaurant as a disaster where we could never get seating or food. I found this hotel to be in a crisis of identity. It wants to be a boutique hotel but isn't.
10.0 Excellent
Pros: The bed and large tub were perfect
Cons: Was on hold for 20 minutes when calling reception to ask a question
A stay at Arc The Hotel places you in the heart of Ottawa, within a 10-minute walk of Parliament Hill and National Arts Centre. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ottawa? This hotel has facilities measuring 8880 square feet (825 square meters), including conference space. Limited parking is available onsite.
An unbeatable location just isnt enough. Nestled right in the heart of Ottawa, Embassy Hotel and Suites matches its vibrant setting with the most spacious accommodations to be found in the downtown area. With our standard Bachelor Suites starting at a generous 450 square feet and One-Bedroom Suites topping out at 900 square feet, we have the perfect room for your next overnight business trip, weekend escape and or extended stay. No matter which suite you choose, each residence-style urban retreat features all the comforts of home, from the contemporary design to a full kitchen and private balconies.
Overall 8.3 Excellent
Based on 1,132 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5.4
Excellent
9.6
Pros: Location.
Excellent
8.8
Pros: The nice renovation
Excellent
9.6
Pros: Location, clean
Excellent
9.0
Pros: location
Okay
4.0
Pros: The rooms are being updated nicely.
Good
6.0
Pros: location
Okay
4.0
Pros: Rooms are not great
Excellent
10.0
Pros: Clean and was a quick check-in. Gentleman that checked us in was very pleasant and efficient. Travel a lot with kids for sports and would definitely stay here again. Very big room.
Good
7.0
Pros: location
Excellent
10.0
Pros: I enjoyed having the kitchen with the room. Beds were very comfortable. I would definitely stay here again.
Details
Reviews
Overall 8.3 Excellent
Based on 1,132 reviews
Service
8.8
Location
8.7
Room
7.8
Comfort
6.9
WiFi
6.3
Wellness
3.3
Breakfast
2.3
Service
8.8
Location
8.6
Room
7.5
Comfort
6.8
Service
8.7
Location
8.5
Room
7.8
Comfort
7.3
Room
7.0
Amenities
5.1
Service
9.0
Location
8.9
Room
7.4
10.0 Excellent
Pros:
Cons: Be nice if there was a Netflix option where we could sign in to our own account .
5.4 Okay
Pros:
Cons: No air conditioning . Old building with old balcony. Felt unsafe.
9.6 Excellent
Pros: Location.
Cons:
8.8 Excellent
Pros: The nice renovation
Cons: Had to pay for parking
9.6 Excellent
Pros: Location, clean
Cons: Love it
9.0 Excellent
Pros: location
Cons:
4.0 Okay
Pros: The rooms are being updated nicely.
Cons: This is an unfair review because the hotel is undergoing extensive renovation, and things are a mess. Hallways do not have carpet and the walls have been stripped of wallpaper. But the updated room was okay, 95% done.
6.0 Good
Pros: location
Cons: currently at Aug 2016 under construction so a lot of workers at elevators = delays -but survived ok
4.0 Okay
Pros: Rooms are not great
Cons: Rooms are not great
10.0 Excellent
Pros: Clean and was a quick check-in. Gentleman that checked us in was very pleasant and efficient. Travel a lot with kids for sports and would definitely stay here again. Very big room.
Cons: Parking was an extra cost, when I saw price of room thought I was getting a super deal but then had to pay $20 to park car for the night.
7.0 Good
Pros: location
Cons: under renovation August 2016 i don't think fully ready i.e. no relax chair in room just sofa & bed, kitchen not properly outfitted i.e. NO PAPER TOWEL....prices jumping up (compared to previous stays) even before renos done....
10.0 Excellent
Pros: I enjoyed having the kitchen with the room. Beds were very comfortable. I would definitely stay here again.
Cons: No
An unbeatable location just isnt enough. Nestled right in the heart of Ottawa, Embassy Hotel and Suites matches its vibrant setting with the most spacious accommodations to be found in the downtown area. With our standard Bachelor Suites starting at a generous 450 square feet and One-Bedroom Suites topping out at 900 square feet, we have the perfect room for your next overnight business trip, weekend escape and or extended stay. No matter which suite you choose, each residence-style urban retreat features all the comforts of home, from the contemporary design to a full kitchen and private balconies.
With a stay at HI Ottawa Jail Hostel, you'll be centrally located in Ottawa, within a 5-minute walk of Rideau Centre and Shaw Centre. Featured amenities include complimentary wired Internet access, a computer station, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 8.2 Excellent
Based on 3,230 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
Excellent
9.0
Pros: Unique place, worth to experience!
Excellent
9.6
Pros: Location, experience, breakfast, staff, no tv distraction, value, safety/security
Excellent
8.8
Pros: The place, and the people around is nice
Excellent
9.2
Pros: The place, the people
Excellent
9.6
Pros: The prison vibes are really strong. Not recommended checking in after 2 am- kinda scary... Clean bathrooms, very nice staff, especially the tour is fun, nice breakfast with many options as for a hostel. Great location. Couldn’t be better!
Excellent
8.0
Pros: The location was fantastic to downtown, the Market and the Parliament buildings. Keep in mind, this is a hostel and has those benefits and challenges rolled into one. The staff were very friendly and helpful and the facilities were exactly as billed.
Good
7.0
Pros: Breakfast is very simple. If you like to eat well in the morning, I recommend going to Farm Boy and getting yourself a $5 breakfast instead.
Excellent
8.0
Pros: Very interesting & fun experience. Great location within easy walking distance to Parliament, museums, shopping, great restaurants. Eerily interesting, it feels like a jail, & the history is rather creepy, but great use for an awesome historic building. Staff was excellent, breakfast good, people from all over the world. I came for one night, stayed for two!
Excellent
10.0
Pros: What a wonderful experience! Sleeping in a REAL JAIL for three days was something I won't ever forget! It was so amazing to see how prisoners lived prior to 1970 in the Canadian Penal system.
Details
Reviews
Overall 8.2 Excellent
Based on 3,230 reviews
Location
9.4
WiFi
9.3
Breakfast
8.7
Service
8.5
Cleanliness
5.5
Room
4.6
Bar
4.0
Comfort
3.7
Location
9.6
Service
9.1
Breakfast
9.0
WiFi
8.7
Cleanliness
5.8
Room
4.5
Comfort
4.0
Location
9.2
Food
9.1
Service
8.6
Breakfast
8.4
Cleanliness
5.5
Room
3.9
Comfort
3.2
Location
9.4
Breakfast
8.9
Service
8.4
Room
4.3
Comfort
4.1
9.0 Excellent
Pros: Unique place, worth to experience!
Cons:
9.6 Excellent
Pros: Location, experience, breakfast, staff, no tv distraction, value, safety/security
Cons: I have to use the bathroom in the middle of the night. There is no bathroom in the room. Should have requested a room closer to bathroom. Also lack of soap in the showers. Found out later soap is available for purchase at front counter
8.8 Excellent
Pros: The place, and the people around is nice
Cons: The staff and facilities ,
9.2 Excellent
Pros: The place, the people
Cons: Nicr
9.6 Excellent
Pros: The prison vibes are really strong. Not recommended checking in after 2 am- kinda scary... Clean bathrooms, very nice staff, especially the tour is fun, nice breakfast with many options as for a hostel. Great location. Couldn’t be better!
Cons: U can hear everything cuz of the ceiling.
8.0 Excellent
Pros: The location was fantastic to downtown, the Market and the Parliament buildings. Keep in mind, this is a hostel and has those benefits and challenges rolled into one. The staff were very friendly and helpful and the facilities were exactly as billed.
Cons:
7.0 Good
Pros: Breakfast is very simple. If you like to eat well in the morning, I recommend going to Farm Boy and getting yourself a $5 breakfast instead.
Cons:
8.0 Excellent
Pros: Very interesting & fun experience. Great location within easy walking distance to Parliament, museums, shopping, great restaurants. Eerily interesting, it feels like a jail, & the history is rather creepy, but great use for an awesome historic building. Staff was excellent, breakfast good, people from all over the world. I came for one night, stayed for two!
Cons:
10.0 Excellent
Pros: What a wonderful experience! Sleeping in a REAL JAIL for three days was something I won't ever forget! It was so amazing to see how prisoners lived prior to 1970 in the Canadian Penal system.
Cons: Gosh, there isn't much you can say negativity about this place -- except, perhaps, it would have been nice to have two pillows instead of one -- but it's JAIL, remember!?! :-)
With a stay at HI Ottawa Jail Hostel, you'll be centrally located in Ottawa, within a 5-minute walk of Rideau Centre and Shaw Centre. Featured amenities include complimentary wired Internet access, a computer station, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Cartier Place Suite Hotel: Your Hotel in Downtown OttawaWelcome to the Cartier Place Suite Hotel, one of the most unique hotels in downtown Ottawa; TripAdvisor recommended and winner of the Certificate of Excellence. Our pet friendly hotel is proud to be family owned and operated.
Overall 8.1 Excellent
Based on 3,919 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.2
Pros: Proximity to everything in Ottawa
Excellent
9.0
Pros: This was my 2nd time at the hotel (last time was 7 years ago) and it was a pleasure to find out they keep the same level of service. Suite is great and spacious (living room + bedroom), the kitchenette is OK to cook/heat up simple meals, bedroom and bathroom clean and comfy. Downtown is a mile away, while restaurants and bars are within a stone's throw
Excellent
10.0
Pros: As we were unfamiliar with Ottawa we did not know what to expect. The location was excellent for our visit. The staff were extremely helpful and obliging. Swimming pool was great I really enjoyed it.
Excellent
9.2
Pros: We stayed in a two bedroom suite and it was very comfortable for our family with young children. We would definitely stay again.
Good
7.0
Pros: The location of the hotel was perfect.
Good
6.0
Pros: The staff were wonderful!! Everyone was very friendly and helpful.
Excellent
9.0
Pros: The location was fantastic... just a short walk to Confederation Park where all the Winterlude ice sculptures were located. A short walk to the Canal as well.
Okay
5.7
Pros: Great to be able to get two bedrooms.
Excellent
10.0
Pros: Kitchen is complete with utensils and cooking ware
Excellent
8.0
Pros: The pool and play array were great1
Excellent
9.6
Pros: it was a great location the staff were super ... friendly and helpful , the suite was very comfortable with everything necessary ... i would recommend it to everyone and will stay there again if i return .
Excellent
9.0
Pros: Location is terrific and having access to kitchen facilities is a huge plus.
Details
Reviews
Overall 8.1 Excellent
Based on 3,919 reviews
Bar
9.2
Service
8.5
Location
8.5
Pool
8.4
WiFi
8.0
Room
6.7
Value
5.0
Breakfast
3.6
Vibe
3.0
Pool
8.8
Location
8.6
Service
8.5
Room
6.5
WiFi
6.5
Food
5.6
Value
5.4
Breakfast
3.7
Vibe
2.3
Location
8.9
Pool
8.6
Service
8.1
Room
7.2
Value
5.3
Amenities
4.4
Breakfast
3.8
Vibe
2.4
Pool
8.6
Service
8.4
Location
8.2
Room
6.4
Value
5.5
Vibe
2.7
Location
8.5
Service
8.4
Comfort
6.3
Room
6.2
Value
4.9
9.2 Excellent
Pros: Proximity to everything in Ottawa
Cons: Terrible pull out couch
9.0 Excellent
Pros: This was my 2nd time at the hotel (last time was 7 years ago) and it was a pleasure to find out they keep the same level of service. Suite is great and spacious (living room + bedroom), the kitchenette is OK to cook/heat up simple meals, bedroom and bathroom clean and comfy. Downtown is a mile away, while restaurants and bars are within a stone's throw
Cons: Nothing
10.0 Excellent
Pros: As we were unfamiliar with Ottawa we did not know what to expect. The location was excellent for our visit. The staff were extremely helpful and obliging. Swimming pool was great I really enjoyed it.
Cons: The view from the window but it did not matter to us. no problems identified or experienced except the inconvenience of the shower in the ladies section of the swimming pool changing area being out of action.
9.2 Excellent
Pros: We stayed in a two bedroom suite and it was very comfortable for our family with young children. We would definitely stay again.
Cons:
7.0 Good
Pros: The location of the hotel was perfect.
Cons: The decor and building itself is very dated. Rooms were a little dark but it is the most affordable hotel in Ottawa.
6.0 Good
Pros: The staff were wonderful!! Everyone was very friendly and helpful.
Cons: The bed was extremely uncomfortable. It was the little things they missed. No hand towels, no lotion, only bar hand soap. No tv in the bedroom, the one in the livingroom was small. And it's dated, you actually get a key not a key card to enter room
9.0 Excellent
Pros: The location was fantastic... just a short walk to Confederation Park where all the Winterlude ice sculptures were located. A short walk to the Canal as well.
Cons: A complaint I have is the room was advertised as "non-smoking" but we smelled smoke the second we opened the door. Also there were ashtrays and matches in the cabinets clearly indicating the room had been used as a smoking room. AndI'm not from Norwalk CT
5.7 Okay
Pros: Great to be able to get two bedrooms.
Cons: Hotel overall could use a little upgrading.
10.0 Excellent
Pros: Kitchen is complete with utensils and cooking ware
Cons: Nothing
8.0 Excellent
Pros: The pool and play array were great1
Cons:
9.6 Excellent
Pros: it was a great location the staff were super ... friendly and helpful , the suite was very comfortable with everything necessary ... i would recommend it to everyone and will stay there again if i return .
Cons:
9.0 Excellent
Pros: Location is terrific and having access to kitchen facilities is a huge plus.
Cons: The decor was a little weary, of an earlier era. But it would not deter me from returning.
Cartier Place Suite Hotel: Your Hotel in Downtown OttawaWelcome to the Cartier Place Suite Hotel, one of the most unique hotels in downtown Ottawa; TripAdvisor recommended and winner of the Certificate of Excellence. Our pet friendly hotel is proud to be family owned and operated.
For friendly service and unbeatable value in a prime spot in downtown Ottawa, look no further than our 100 percent non-smoking Days Inn Ottawa hotel. Our Ottawa, Ontario, hotel is within walking distance of all Ottawas major attractions. Parliament Hill, The Rideau Canal, ByWard Market, The National Gallery and Royal Canadian Mint are all only blocks away. Our pet-friendly Ottawa, Ontario, hotel offers all the conveniences to make your stay memorable, including free Wi-Fi Internet access, parking for a nominal per night fee plus tax, mini-refrigerators, access to laundry facilities and a fitness center. We offer a variety of accommodations to suit your needs including connecting rooms, Jacuzzi and fireplace getaway suites, as well as handicapped-accessible rooms. Credit card is required at check-in. Conveniently located in our lobby is 3 Nineteen Food and Drink restaurant and bar, offering a variety of breakfast options, as well as club sandwiches, burgers and dinner meals.
Overall 8.0 Excellent
Based on 2,482 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.0
Pros: Convenient location
Excellent
9.0
Pros: Clean rooms Friendly staff
Excellent
8.3
Pros: Staff was very nice and helpful. Room was large. Not ostentatious but comfortable.
Good
7.9
Pros: The location
Excellent
8.3
Pros: I didn't know there was a breakfast offered. no one said anything to me nor was it one the site when I booked online. The location was great and the room service staff were very helpful and friendly.
Excellent
8.8
Pros: Bed was comfortable and personnel kind
Excellent
9.6
Pros: No breakfast available
Good
7.0
Pros: Location. Walking distance to many attractions. Quick efficient check in. Bed was comfortable.
Excellent
9.0
Pros: Friendliness of staff.
Excellent
10.0
Pros: Close to event
Excellent
9.6
Pros: very good location, centre of downtown Ottawa
Excellent
8.0
Pros: Locationand price
Details
Reviews
Overall 8.0 Excellent
Based on 2,482 reviews
Location
9.0
Service
8.6
Room
7.6
Comfort
7.5
WiFi
7.3
Value
6.7
Food
4.3
Breakfast
2.8
Pool
1.1
Service
8.8
Location
8.8
Room
7.3
Value
6.1
WiFi
6.0
Vibe
2.9
Breakfast
2.6
Location
8.6
Service
8.5
Room
8.4
Comfort
8.0
Value
5.8
Food
3.5
Breakfast
2.1
Location
9.0
Service
8.6
Value
6.7
Room
6.6
Vibe
3.0
Location
9.2
Service
8.5
Room
7.1
Value
7.1
Vibe
3.4
6.0 Good
Pros: Convenient location
Cons: It looks like a cheap motel on the road however they charge like a fancy hotel, it is not lobby or it is too small
9.0 Excellent
Pros: Clean rooms Friendly staff
Cons:
8.3 Excellent
Pros: Staff was very nice and helpful. Room was large. Not ostentatious but comfortable.
Cons: Construction affected hotel appearance. Reception area needs facelift.
7.9 Good
Pros: The location
Cons:
8.3 Excellent
Pros: I didn't know there was a breakfast offered. no one said anything to me nor was it one the site when I booked online. The location was great and the room service staff were very helpful and friendly.
Cons: having to pay for parking is not kool. there were more than ample parking available so $10.00 per night is gouging in my opinion.
8.8 Excellent
Pros: Bed was comfortable and personnel kind
Cons:
9.6 Excellent
Pros: No breakfast available
Cons: It would have been nice to have a breakfast included with the room fee
7.0 Good
Pros: Location. Walking distance to many attractions. Quick efficient check in. Bed was comfortable.
Cons: Building is dated. No breakfast included.
9.0 Excellent
Pros: Friendliness of staff.
Cons: Stairs leading up to room were awkward, as we had a wheelchair.
10.0 Excellent
Pros: Close to event
Cons: All good
9.6 Excellent
Pros: very good location, centre of downtown Ottawa
Cons:
8.0 Excellent
Pros: Locationand price
Cons:
For friendly service and unbeatable value in a prime spot in downtown Ottawa, look no further than our 100 percent non-smoking Days Inn Ottawa hotel. Our Ottawa, Ontario, hotel is within walking distance of all Ottawas major attractions. Parliament Hill, The Rideau Canal, ByWard Market, The National Gallery and Royal Canadian Mint are all only blocks away. Our pet-friendly Ottawa, Ontario, hotel offers all the conveniences to make your stay memorable, including free Wi-Fi Internet access, parking for a nominal per night fee plus tax, mini-refrigerators, access to laundry facilities and a fitness center. We offer a variety of accommodations to suit your needs including connecting rooms, Jacuzzi and fireplace getaway suites, as well as handicapped-accessible rooms. Credit card is required at check-in. Conveniently located in our lobby is 3 Nineteen Food and Drink restaurant and bar, offering a variety of breakfast options, as well as club sandwiches, burgers and dinner meals.
With a stay at Capital Hill Hotel and Suites in Ottawa (Downtown Ottawa), you'll be steps from National Arts Centre and 6 minutes by foot from Parliament Hill. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 7.9 Good
Based on 4,282 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: The Location
Excellent
8.5
Pros: Location, location, location ! The hotel was overall good. It provided everything I could have expected for the price and location. Nothing exceptional from the hospitality side of the overnight team, bit a true sense of hospitality rang loud and clear from any and every interaction of the day time staff and management, from email correspondence with management, to front desk, to staff I passed in the hallway.
Excellent
8.0
Pros: Location
Okay
5.0
Pros: location location location
Excellent
10.0
Pros: Front desk staff were very very excellent in their customer service. We were in Ottawa to visit all the sites and were constantly asking them for directions. Every one of the front desk staff day and night were so responsive and receptive. Kudos to all
Good
6.7
Pros: Its location and the comfort of the room
Good
7.0
Pros: Location was very close to most offices as well as the malls. it is in a very good location.
Excellent
10.0
Pros: The location.
Excellent
8.0
Pros: location and staff. Well priced!
Good
7.0
Pros: Very central location and is a nice place at an affordable price.
Okay
5.8
Pros: Good location
Excellent
8.8
Pros: Great price for downtown location. Clean and comfortable. Will be going back.
Details
Reviews
Overall 7.9 Good
Based on 4,282 reviews
Location
8.7
Service
7.8
Room
5.9
Breakfast
4.2
WiFi
3.7
Amenities
3.1
Wellness
2.9
Vibe
2.5
Bar
1.7
Location
8.3
Service
7.8
Room
5.5
Amenities
3.5
Breakfast
3.3
WiFi
2.0
Vibe
1.8
Location
9.1
Service
8.0
Room
5.5
Comfort
5.4
Breakfast
5.1
Amenities
2.7
WiFi
2.5
Vibe
2.2
Location
8.7
Service
8.2
Comfort
6.0
Room
5.5
WiFi
1.6
Location
9.1
Service
7.0
Room
5.1
Amenities
3.3
WiFi
2.4
Vibe
1.6
8.0 Excellent
Pros: The Location
Cons: No
8.5 Excellent
Pros: Location, location, location ! The hotel was overall good. It provided everything I could have expected for the price and location. Nothing exceptional from the hospitality side of the overnight team, bit a true sense of hospitality rang loud and clear from any and every interaction of the day time staff and management, from email correspondence with management, to front desk, to staff I passed in the hallway.
Cons: The sum of all the reviews I read were a better reflection of the experience than I expected. The hotel was overall good. It provided everything I could have expected for the price and location. Nothing exceptional from the hospitality side of the overnight team, bit a true sense of hospitality rang loud and clear from any and every interaction of the day time staff and management, from email correspondence with management, to front desk, to staff I passed in the hallway. Great location! Not in a room with an opportune view, but such a prime location to government and financial buildings, sightseeing, shopping, and dining.
8.0 Excellent
Pros: Location
Cons: WiFi, Breakfast and Parking
5.0 Okay
Pros: location location location
Cons: there was no restaurant and security was lacking
10.0 Excellent
Pros: Front desk staff were very very excellent in their customer service. We were in Ottawa to visit all the sites and were constantly asking them for directions. Every one of the front desk staff day and night were so responsive and receptive. Kudos to all
Cons: One factor was the bathroom. There was a slight mouldy odor around the toilet. Also when taking a shower the water coming from the tap was hot but when the shower was turned it the water fluctuated from hot to very cold. Not a pleasant way to shower.
6.7 Good
Pros: Its location and the comfort of the room
Cons: Awful check in experience! Upon check in we were asked to guarantee the room and we suggested that we pay it directly by credit card then give 100 Cad deposit by cash which was refused by the front office manager who was so rude. I did explain to her that if she blocks a certain amount of money my bank refund it back with less money due to the currency exchange and that I prefer paying the whole room then giving a cash deposit so I get it normally upon check out. She treated us with misbehavior and suggested if we weren’t happy we can leave the hotel and she will be happy to cancel the request. This FOM is lacking of empathy and understanding guest needs or request which make us feel that we are in a public administration. It is just inappropriate to treat guests like that specially when insisting on paying and want to just to rest which is why people check in at hotels. Last but not least, she managed to let us in “exceptionally” by accepting to receive the 100cad deposit plus full payment of the room in credit card but this experience ruined our stay at this hotel. Room 700 Yassine Z
7.0 Good
Pros: Location was very close to most offices as well as the malls. it is in a very good location.
Cons: Staff were not really friendly
10.0 Excellent
Pros: The location.
Cons:
8.0 Excellent
Pros: location and staff. Well priced!
Cons:
7.0 Good
Pros: Very central location and is a nice place at an affordable price.
Cons: Bathroom towels were a little bit small.
5.8 Okay
Pros: Good location
Cons: Very outdated, tv remote didn’t function properly, bathroom door would close only with enough effort, parking isn’t covered.
8.8 Excellent
Pros: Great price for downtown location. Clean and comfortable. Will be going back.
Cons:
With a stay at Capital Hill Hotel and Suites in Ottawa (Downtown Ottawa), you'll be steps from National Arts Centre and 6 minutes by foot from Parliament Hill. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
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