Pick-up truck | $83/day |
Pick-up truck | $101/day |
Pick-up truck | $93/day |
Pick-up truck | $114/day |
Pick-up truck | $198/day |
18 locations in New York
Locations in New York
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2.0 Poor
Nov 2022
8.0 Very Good
Nov 2022
4.0 Mediocre
Oct 2022
10.0 Wonderful
Oct 2022
2.0 Poor
Oct 2022
6.0 Okay
Jan 2022
6 locations in New York
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10.0 Wonderful
Jul 2021
2.0 Poor
May 2021
Pros:
Not an enjoyable experience at allCons:
Pickup — staff was both rude and incompetent. When picking up, I asked to change my dropoff date. After huffing about it, the staff person told me the new price... but conveniently forgot to update the reservation because I was later charged an early return fee. So then I obviously had to call to get it reversed — which no one likes wasting their time doing. Why couldn’t this have been simple and seamless, as usual? Only one reason - the staff. Dropoff — again, the staff person was exceptionally rude. She asked me to get in line when I was only literally mentioning that I was dropping off. Not EVERYONE is trying to cut in line all the time! Sometimes we just don’t want to wait for 6 other people to get helped for a 1 second FYI!10.0 Wonderful
May 2021
Pros:
ExcellentCons:
-2.0 Poor
May 2021
Cons:
My reservation was for 3pm. I arrived a little after 3 and the rental location was closed. Nowhere on the app or in the reservation process was it made clear that the location closed at 3. I tried to make another reservation somewhere, but the Kayak app showed no cars available anywhere. Literally none. Very, very disappointed in the whole experience. And I’d like a refund of the $22 pre-paid in insurance for a car I never got.2.0 Poor
May 2021
Cons:
It took over two hours to pick up the car2.0 Poor
May 2021
Cons:
There were no cars available upon arrivals and dollar employees had no idea when they would be.16 locations in New York
Locations in New York
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2.0 Poor
May 2021
Pros:
No!!Cons:
Called me and told me we will call you around 3 to confirm your pickup never called Back.10.0 Wonderful
Mar 2021
Pros:
Staff was friendly and attentive. The car was greatCons:
Na10.0 Wonderful
Jan 2021
Pros:
Very respectful of COVID precautions, very little interaction but still friendly, helpful sales representatives.10.0 Wonderful
Jan 2021
Pros:
AllCons:
Nothing10.0 Wonderful
Dec 2020
Pros:
greatCons:
nothing10.0 Wonderful
Dec 2020
Pros:
It was all really simple to deal with, the car was super clean and easy to drive, no issues!Cons:
Nothing.4 locations in New York
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10.0 Wonderful
May 2021
Pros:
great customer service representative in the Jersey City locationCons:
they were clearly shorthanded and the guy there did a great job quickly and with humor handle everyone and keep tempers down.10.0 Wonderful
Apr 2021
Pros:
Staff extremely nice and helpful. Pickup, drop-off and price all excellent.6.0 Okay
Mar 2021
Cons:
The car could've been cleaner. The inside had sand on the seats and floor. The cars rims were covered in mud and sand.. overall the car served it's purpose but it could've been cleaner.8.0 Very Good
Feb 2021
Pros:
service was friendly and fast. car was nice.2.0 Poor
Jan 2021
Cons:
They should let me know I cannot read the car without credit card10.0 Wonderful
Jan 2021
Pros:
Everything was very easy, convenient. Loved the car they gave me.14 locations in New York
Locations in New York
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10.0 Wonderful
Oct 2022
10.0 Wonderful
Oct 2022
8.0 Very Good
May 2021
Pros:
The carCons:
I prepaid for gas expecting to be credited for the fuel I didn’t use. At pick up the staff asked me so many questions about extras I felt obligated to buy the gas.4.0 Mediocre
May 2021
Cons:
The shuttle from rental place to terminal took over 40 mins from return time to finally having a bus to take us to terminal. About 4 folks including myself missed out flights. The terminal is only 1 mile away. It was lunch time, I guess it was more important to have lunch than take care of the 20 folks waiting on the shuttle to terminal10.0 Wonderful
May 2021
Pros:
The service was very good and the vehicle was excellent.Cons:
Maybe cheaper..lol8.0 Very Good
Apr 2021
Pros:
Staff were very friendly and helpful.Cons:
Please push for more fuel efficient large cars!!2 locations in New York
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10.0 Wonderful
May 2021
Pros:
Pickup and drop off easy. JFK is JFK so getting in and out of airport less than ideal.10.0 Wonderful
Apr 2021
Pros:
i came here after my reservation with ACE fell through - these guys brought me an upgrade in about 5 minutes despite not even having a registration for more than half an hour. was really impressed, & that's not something i'm used to saying about car rental places.Cons:
one "invisible bill", possibly linked to a toll bridge...or is that troll bridge? hmm10.0 Wonderful
Apr 2021
Pros:
Yes easy smooth in and outCons:
Car was ok nothing great8.0 Very Good
Mar 2021
Cons:
printer working in lobby8.0 Very Good
Feb 2021
Pros:
Pick-up and drop-off was a fairly simple process.Cons:
When we received our car, the tire pressure light was on. We connected with an employee who filled the tires with air. When finished, the light was still on, but the employee said that "it's because the tires need some time to warm up" (it had snowed two days in a row previously). We had a car for a total of three days and two nights. The tire pressure light never turned off. I wish the employee had taken more care to look into the issue and/or escalate the matter so that we could receive a new car.2.0 Poor
Dec 2020
Pros:
They ran out of cars, I waited 3 hours after my booking time to get a car7 locations in New York
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2.0 Poor
Oct 2022
4.0 Mediocre
Oct 2022
2.0 Poor
Oct 2022
2.0 Poor
Oct 2022
10.0 Wonderful
Oct 2022
10.0 Wonderful
Sep 2022
3 locations in New York
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8.0 Very Good
Nov 2022
2.0 Poor
Nov 2022
2.0 Poor
Oct 2022
8.0 Very Good
Oct 2022
4.0 Mediocre
Oct 2022
2.0 Poor
Sep 2022
3 locations in New York
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10.0 Wonderful
Mar 2023
7.9 Good
Jun 2021
6.0 Okay
May 2021
Pros:
1 person working alone both for pickup and drop off. > 30 minute delay for pick up.Cons:
Car was not well cleaned and when shown to staff I was told that we are busy!!!!!!!!4.0 Mediocre
May 2021
Cons:
Car smelled like cigarettes, i prepaid online and then was charged extra at pickup, more than doubling the rental cost. " Mandatory liability insurance, concession fees that weren't mentioned online and $44 for a toll pass which I chose to add). None of which were mentioned online when reserving and paying "In Full". My $125 car rental turned into $300. Felt like a bait and switch. Dishonest advertising. Once i was there for pickup, i needed the car and had no choice but to pay what they were asking.2.0 Poor
May 2021
Cons:
We had to cancel the reservation, customer service was horrible2.0 Poor
May 2021
Pros:
The pick-up was so bad. It took them almost an hour to provide me with the car .The car was dirty,Cons:
Have more respect and have the car ready2 locations in New York
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2.0 Poor
Apr 2019
Pros:
NothingCons:
Give people refunds when they refuse to re t them cars6.8 Okay
Mar 2019
Cons:
Friendly staff8.0 Very Good
Mar 2019
Cons:
The location was farther then I expected.10.0 Wonderful
Feb 2019
Pros:
Pick up and drop off was very easy. The price was fair and never changed. Vehicle was as described and clean. They even had a snow brush in the car as it is wintertime. I would definitely use them again.10.0 Wonderful
Dec 2018
Pros:
Convenient service . And the woman behind the counter was awesomeCons:
Nothing at all5.2 Fair
Nov 2018
Pros:
The price was very affordable. Both drivers that picked me up or dropped me in lga were very nice and friendly.Cons:
The ladies at the desk were disasters. They were busy playing with each other instead of assisting customers. I had to reminder them many time that I had to go. The lady that help helped to me said I had to upgrade because my car size was not available even though reserved ahead of time. Which I declined but she charged me aways for the upgrade. I spent over 30 mins to get my rental.One location in New York
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2.0 Poor
May 2021
Pros:
NothingCons:
The manager at Ace was very rude and had me on the do not rent list for keeping the car a few days longer than the reservation. Which I was in fact in contact with them everyday I kept the car and was being charged everyday that I had it over the time reserved. My trip was extended so I extended my rental. People do it all the time. I was not given my money back that I pre paid towards the rental when I made the reservation.10.0 Wonderful
May 2021
Pros:
Easiest drop off everCons:
Everything was excellent2.0 Poor
Apr 2021
Pros:
no car was made available to me - indeed the lot was packed with 30 people waiting for THEIR cars which didn't exist so it wasn't just meCons:
pretty much everything. be careful what you pay for because you might just get it4.0 Mediocre
Apr 2021
Cons:
Really far to get to from JFK - after you take the train to the rental car area you then need to call a shuttle to be picked up. On the return we just threw the shuttle driver $20 and he dropped us off directly at the terminal which was much easier.2.0 Poor
Mar 2021
Pros:
First off staff was very rude, second you cannot get a hold off anyone even with the corporate phone number and third my rental had broken down on me and after hour's of trying to get a hold of someone they said I would have to tow the car on my expense to their location so that I may yet another vehicle. This company sucks never will I ever rent from these guys again2.0 Poor
Feb 2021
Cons:
I think this is a fake company. Seriously. No cars, no intention of renting you anything.4 locations in New York
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2.0 Poor
Jun 2021
Cons:
I just checked my bank account and I got charged $658.56 for my car rental. It should've been $408.56. Please correct this amount ASAP otherwise I will dispute the charge with Chase.10.0 Wonderful
Dec 2020
Pros:
The staff was super helpful and friendly. One of the best experiences I've had picking up a car in NYC.Cons:
I wish the tank was full when I picked it up. It's a bit more complex to return a tank at 5/8 than to return one that is full.2.0 Poor
Oct 2020
Cons:
I never got any sort of confirmation, therefore was not able to rent the car6.8 Okay
Aug 2020
Pros:
The staff was helpful, although a little slow.Cons:
The car looked very used and smelled like smoke.9.6 Wonderful
Jun 2020
Pros:
Staff was very helpful and friendly10.0 Wonderful
Feb 2020
Pros:
ExcellentCons:
Excellent2 locations in New York
Locations in New York
10 Columbus Circle
+1 855 359 2227
650 W. 42nd St.
+1 855 359 2227
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10.0 Wonderful
Sep 2019
Pros:
The whole experience was excellent, but mainly I want to praise the staff for being super friendly and overall helpful.10.0 Wonderful
Jun 2019
Pros:
Staff was amazing - really nice and helpfulCons:
The entrance to the office is not pedestrian friendly - I have to walk up and down an active driveway8.0 Very Good
Nov 2017
Pros:
Car was excellent, no charge for EZ pass!!Cons:
Hard to find and reliance on App was a little cumbersome for first timeOne location in New York
Locations in New York
Please Go To Fox Counter
+1 877 777 0010
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6 locations in New York
Locations in New York
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4 locations in New York
Locations in New York
200 E. 33rd St
+1 646 650 2500
229 W.60th Street
212-784-8700
37-10 114th Street
+1 646 650 2500
741 Broadway
646-650-2500
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3 locations in New York
Locations in New York
15-02 131 Street
+1 718 353 6848
189-03 Northern Blvd
+1 718 353 6848
98-28 Queens Boulevard
+1 718 353 6848
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3 locations in New York
Locations in New York
148E 33rd st
+1 212 679 4747
55 west end ave & 62nd st.
+1 212 957 1525
72-12 Queens Blvd
+1 718 335 0209
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2 locations in New York
Locations in New York
315 West 96th St
+1 888 500 8460
506 West 181st St.
+1 888 500 8480
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2 locations in New York
Locations in New York
318 Federal Cir, Jamaica, Queens County, New York
+1 718 632 1632
90-05 25th Ave, Flushing, Queens County, New York
+1 718 424 8504
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2 locations in New York
Locations in New York
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2 locations in New York
Locations in New York
90-05 25TH AVE, PROCEED TO THE ADVANTAGE SHUTTLEBUS, Jackson Heights
+1 718 424 8504
Jfk Airport Building 340, New York
+1 718 632 1632
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2 locations in New York
Locations in New York
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2 locations in New York
Locations in New York
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2 locations in New York
Locations in New York
332 W 44Th St, New York, , USA New York
+1 914 368 0091
743 Broadway, New York, , USA New York
+1 914 368 0091
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One location in New York
Locations in New York
124-10 S Conduit Avenue
+1 855 588 0008
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One location in New York
Locations in New York
124-10 S Conduit Ave, South Ozone Park
+1 877 326 7368
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One location in New York
Locations in New York
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One location in New York
Locations in New York
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One location in New York
Locations in New York
New York Airport La Guardia LGA
+1 718 424 8504
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One location in New York
Locations in New York
286 Hudson ST
+1 347 704 3000
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One location in New York
Locations in New York
229-20 S Conduit Ave, Jamaica
+1 718 413 0000
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One location in New York
Locations in New York
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One location in New York
Locations in New York
150-32 North Conduit Avenue
+1 718 565 7222
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One location in New York
Locations in New York
New York Airport La Guardia LGA
+1 718 424 8504
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Pick-up location | New York |
---|---|
Car types | Pickup |
Hire locations | 126 |
Airport locations | 41 |