Recent reviews
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- Negative
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4.0
Cons: Far too long a wait for the car. Only one member of desk staff at an airport?! Car had lots of scratches and bumps and, because the car was black and it was the evening, it was very hard to see all of the damage. The car itself drove well but externally it was a mess.
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3.2
Cons: Car status wasn’t compatible with a car rental, had scratches and dents all over the body. The car was shaky and needed alignment. The price was outrageous. I feel that I was ripped off
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3.6
Cons: There computer system is not connected with main office not all cars are new mine i was in bad shape
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2.4
Cons: Late receiving my car. Poor car condition, poor brakes, rattling..etc.
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6.8
Pros: I received higher class car than ordered and automatic instead of manual. Staff was friendly enough.
Cons: Wasn't possible to get a navigation. The car was not completely technically ok - it was shaking when reached more than 90 km/h. Car interior (seats) was all stained, not well taken care of. Check in was quite slow.
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6.4
Pros: Quick rental and drop off. The Car worked fine.
Cons: The trunk of the car was wet from the rain so we had to have our bags on the back seats. Luckily we were only 2 in the car. Also I had some leftover fries under my seat.
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4.0
Poor and service.
Pros: Upgraded car
Cons: The avis brance we arrived to was closed although they said it was open on the AVIS website. We took a car the day later at 8 at intercontinental amman avis branch and they only arrived at 9 although the website said they open at 8. We had a full on day for petra and wadi rum and got our car only at 9:30.
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2.4
Poor experience
Cons: Car was tiny and dirty. For the price we paid it was not good. Inside and outside the car was dirty. The radio didn't work and neither did the high beams. We were stopped by the police who told us that the car's license had expired. Very expensive for a terrible car
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4.0
Pros: The car was new
Cons: Car was dirty and no gasoline plus not foot mats. I know it's Jordanian style !!!
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7.2
Cons: I didn't like Having to come back to Avis two days later for a different car because the original car they rented to me had expired registration. Luckily I was still in Amman but if I had been traveling in Jordan, as most people do, this would have been a huge problem. it still felt irresponsible and was inconvenient for me regardless.
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3.2
They charged my credit card 3 times!!!!
Cons: Paid in full online, when I got there they told me their system was down & asked me to pay again. & then when I returned the car they charged my card for the third time!!!
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2.0
Disaster-
Pros: All everyone needs to know is that Avis is really BAD at Amman Airport.
Cons: I do not recommend renting from Avis. The list of issues with Avis is very long. They have some few employees who try their best but this is a poorly managed operation and it is shameful that a reputed brand like Avis does not act to prevent their reputation to be dragged under that much. Dirty cars....I am not talking about dust but insupportable dirt. Their cars are grossly dented and ill maintained. Do not count on anyone to pick up any number listed anywhere in the documentation provided. They are liars as well with no sense of customer service. They had to change my car 4 times and the last one was just best of the worst...They gave cars with a 1/4 or less gas tank. I filled up and they cair car broke down. They did neither refund me nor filled up the gas tank of the replacement vehicle sthat they provided 5 hours after I luckily met their representative at the hotel I was staying to complain about the lack of responsiveness. I really do not even feel like going into more details. All everyone needs to know is that Avis is really BAD at Amman Airport.
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6.8
Pros: I received higher class car than ordered and automatic instead of manual. Staff was friendly enough.
Cons: Wasn't possible to get a navigation. The car was not completely technically ok - it was shaking when reached more than 90 km/h. Car interior (seats) was all stained, not well taken care of. Check in was quite slow.
review from
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7.2
Cons: I didn't like Having to come back to Avis two days later for a different car because the original car they rented to me had expired registration. Luckily I was still in Amman but if I had been traveling in Jordan, as most people do, this would have been a huge problem. it still felt irresponsible and was inconvenient for me regardless.
review from
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4.0
Cons: Far too long a wait for the car. Only one member of desk staff at an airport?! Car had lots of scratches and bumps and, because the car was black and it was the evening, it was very hard to see all of the damage. The car itself drove well but externally it was a mess.
review from
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3.2
Cons: Car status wasn’t compatible with a car rental, had scratches and dents all over the body. The car was shaky and needed alignment. The price was outrageous. I feel that I was ripped off
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3.6
Cons: There computer system is not connected with main office not all cars are new mine i was in bad shape
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2.4
Cons: Late receiving my car. Poor car condition, poor brakes, rattling..etc.
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6.4
Pros: Quick rental and drop off. The Car worked fine.
Cons: The trunk of the car was wet from the rain so we had to have our bags on the back seats. Luckily we were only 2 in the car. Also I had some leftover fries under my seat.
review from
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4.0
Poor and service.
Pros: Upgraded car
Cons: The avis brance we arrived to was closed although they said it was open on the AVIS website. We took a car the day later at 8 at intercontinental amman avis branch and they only arrived at 9 although the website said they open at 8. We had a full on day for petra and wadi rum and got our car only at 9:30.
review from
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2.4
Poor experience
Cons: Car was tiny and dirty. For the price we paid it was not good. Inside and outside the car was dirty. The radio didn't work and neither did the high beams. We were stopped by the police who told us that the car's license had expired. Very expensive for a terrible car
review from
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4.0
Pros: The car was new
Cons: Car was dirty and no gasoline plus not foot mats. I know it's Jordanian style !!!
review from
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3.2
They charged my credit card 3 times!!!!
Cons: Paid in full online, when I got there they told me their system was down & asked me to pay again. & then when I returned the car they charged my card for the third time!!!
review from
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2.0
Disaster-
Pros: All everyone needs to know is that Avis is really BAD at Amman Airport.
Cons: I do not recommend renting from Avis. The list of issues with Avis is very long. They have some few employees who try their best but this is a poorly managed operation and it is shameful that a reputed brand like Avis does not act to prevent their reputation to be dragged under that much. Dirty cars....I am not talking about dust but insupportable dirt. Their cars are grossly dented and ill maintained. Do not count on anyone to pick up any number listed anywhere in the documentation provided. They are liars as well with no sense of customer service. They had to change my car 4 times and the last one was just best of the worst...They gave cars with a 1/4 or less gas tank. I filled up and they cair car broke down. They did neither refund me nor filled up the gas tank of the replacement vehicle sthat they provided 5 hours after I luckily met their representative at the hotel I was staying to complain about the lack of responsiveness. I really do not even feel like going into more details. All everyone needs to know is that Avis is really BAD at Amman Airport.
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