Naples hotels near Porta Capuana

Pros: Everything you need from a room. Their rooftop bar was pretty cool, definitely worth a stop while you’re there. Excellent service, we had a great restaurant recommended by the staff at reception.

Cons: The safe in the room was tiny, wouldn't fit my iPad. The fact that the room was advertised to have a view but that was not at all the case.

Pros: The view from breakfast and the location were awesome

Cons: The stuff was little bit not kind to us

Pros: Beautiful classic hotel in the heart of Naples, right next to old city and up scale districy Chiaia as well as interesting Spanish quartier. Our room was very spacious and clean, with big bathroom and comfortable bed. Staff is excellent, helpful and kind.

Cons: Breakfast could be a bit more varied. Plenty of sweets but only eggs and cured meat from savory selection. Wifi was terrible (constantly disconnected and speed was non existent) and that was main negative pointr of the hotel and you don't have good reception on cellular signal because of thic walls.

Pros: Excellent position, right next to the Metro station And to city center. Exceptionally clean. Very kind and professional staff. Will certainly come back when in Naples. Highly recommended.

Pros: Superb view from the 9th floor where the restaurant, the bar and the terrace are located. Very good breakfast. Very, very nice staff both at the reception and at the restaurant/ bar. The hotel is located very close to Via Toledo and the Toledo subway station.

Cons: Hotel cosmetics

Pros: Beautiful view from upstairs terrace. Nice room. Comfortable beds. Good breakfast. Good English speakers at front desk. Perfect location for the center city.

Pros: Great location helpful staff and good breakfast Lovely roof top terrace

Pros: Breakfast was excellent. Great variety to suit all tastes. Beautiful view from the terrace.

Cons: The furniture in the room was damaged. There were dirt marks on the walls.

Cons: We ordered a deluxe two persons room. But instead you gave us superior two person room. Nobody in the reception to help us, the reception was close.

Pros: The smell,the place the balcony,the wi-fi

Cons: That you have to pay for clean towels?this is 4 stars?

Cons: The room was not clean when I checked in. There was hair and toenail clippings on the floor. A quick vacuuming would have helped. Also I was not aware of any extra city tax, or that the check in desk would refuse to accept a credit card payment for it.

Pros: The rooms were spacious and the building was located next to a plaza with lots of cafes and directly next to a metro station making it convenient to get around town.

Cons: The check-in process was not pleasant. We had to go to another location for check-in where they said there would be a complimentary shuttle to drive us to our building, but due to traffic the shuttle did not show up for over an hour. When we finally asked the staff where it was they said they had no idea when it would arrive. We understand that traffic can be an unanticipated issue, however, our displeasure was with the communication. We were originally told the shuttle would be 20 minutes and then never received an update as we waited over an hour. When we went up to the desk to ask they could not give an estimated time and said it should be here soon. Despite not communicating the shuttle status, they did make a point to get up from behind the desk to let us know the unlabeled waters in the fridge at the check in area cost one euro each after we had grabbed a few during our one hour wait for the shuttle (the staff had simply said "prego" when we asked them if we could grab a water originally). Our group was planning to go to the museum before closing, but had to cancel those plans when we ended up walking to our building. We were also charged twice initially although they refunded the second payment immediately after I reached out. Finally, we saw online there was a common space with tables and chairs that our group could meet up in, but it was not open during our stay.

Pros: Clean, spacious right in the middle of Napoli

Cons: Parking is not provided and it’s quite expensive to park in a nearby garage (usually 25 eur per day). You need to park in garage first as the B&B is in limited traffic zone

Pros: The location was really good, easy to walk around and discover Naples. The rooms were also very nice and clean, with essential appliances inside.

Cons: Overall, the stay was very nice, for the future would be good to also send the email about the location of check-in in English at the bottom, or to add this in the description on booking.com.

Cons: A very poor quality of mattress

Pros: Staff was exceptional from before arrival until departure.

Pros: Staff were lovely, the location was excellent and very easy to navigate around the city. The rooms were artsy and comfortable.

Cons: There was no breakfast offered (we were told - no breakfast because we are moving reception) and the walls/door were very thin and we got woken up by other guests at various times throughout the night.

Pros: Hotel was great.

Cons: Restaurant was terrible and overpriced. Very disappointing last meal In Italy.

Pros: This is a great hotel in a good location for getting around the sights of Naples. They have a fantastic selection of food at breakfast and very attentive staff. The bar staff were excellent and remembered what each of us were drinking. We arrived on my partner's 50th birthday and having let the hotel know, we had a bottle of sparkling wine in the room on arrival. It was a lovely touch. One day the room was very warm and reception said that as it was winter, the cold air wasn't on, but they dealt with this very well by getting the housekeeping to leave the window open and providing a fan. Overall a very good hotel in a great central location.

Cons: One thing that was a little disappointing was that the wifi isn't free. We paid for it one day and the signal wasn't very good so definitely something to improve on.

Pros: Beautiful breakfast terrace viewing sunrise over the Vezov

Pros: Bed was comfortable good location

Cons: No air conditioning and told to open window. Room very hot. Breakfast disgraceful

Pros: Most staff were efficient and friendly. Hotel is very clean and the view from the breakfast area is wonderful.

Cons: I booked a deluxe room but was told we got an upgrade to superior. I always thought a deluxe was better than a superior. The room was very small so I asked to be changed. The replacement room was bigger with a bigger bed but nothing special and the bathroom was very tight.

Pros: The gym was perfect

Pros: Location is fine, the room was nice, cosy and clean. The breakfast was terrible.

Pros: Bed was super comfy, the rooms were very clean, shower was hot and had good water pressure, the included breakfast was amazing!

Cons: Only thing not so good about this hotel is the location. Right next to the central train station, which is convenient, however the area is sketchy. Lots of pickpockets

Pros: Hotel is in front of train station, metro, and bus to airport. Facilities of hotel is nice.

Cons: Breakfast is not what we expected such as sausages were soaked with oil, scramble egg was soaked etc.

Pros: The location of the hotel is just next to the central hub of public transportation so it makes it very convenient to get around. The rooms have been updated so they are modern and housekeeping services for the room and bathroom cleanliness are excellent - this makes our stay very comfortable.

Cons: limited choice for b/fast especially in the hot food section. The elderly gentleman at the Reception was not very helpful when asked how to get around to some of the tourist highlights.

Pros: Overall the hotel and room were very nice. Breakfast was included and it was delicious. Also, the restaurant was very nice for lunch and dinner. I was here to present at a conference and the conference rooms of the hotel were nice and they provided folders, papers, pens, and water for participants. The hotel was right next to the central metro station which was very convenient to get on the metro and do some sightseeing. However, I don't think this hotel is in a "tourist area" and it is more where the locals go to catch the bus and the metro.

Cons: The hotel is in a sketchy area and the room I had was noisy. I would not go out after dark. I was sexually harassed on the street one night while I was trying to get dinner. During the day was okay though. The room was also cold at night and no matter what setting I put the thermostat at the temperature never changed. The tv and treadmill in the fitness center did not work. Also, the business center was not available due to renovations. In addition, I asked the front desk staff what/where there was to sightsee and I was just given a city map with no indication of where things were located. The woman just circled a broad area of the map and told me to go there. That was not helpful at all.

Pros: Good location if you are using the train station a lot.

Cons: Rough neighborhood at night.

Pros: Clean good value and THE closest to train station. Other hotels advertise they are close but you would have to navigate across very busy streets. Staying at this hotel because of its proximity to the train station was the best move we could have made!

Cons: Staff was not helpful over a few small matters.

Pros: Excellent location, clean room and good breakfast.

Cons: Extremely small room with very soft/worn mattress, safe deposit box in room does not work and extremely small shower stall (can't even bend down).

Pros: Breakfast was fabulous, room was beautiful, beds were the hardest i've ever slept on, which is a shame, becuase the rest of the stay was fabulous

Cons: Beds were incredibly hard, like sleeping on a board.

Pros: Really comfortable bed

Pros: Only the building, staff very friendly

Cons: It’s really difficult to reach and get out of the rooms. Bed is very uncomfortable and probably not very clean. Probably Noisy ac system.Long check-out time. All together not a very nice experience. Should expect more for this kind of structure.

Pros: The hotel itself was excellent. Naples however, I will NEVER return to. I’d compare it to an impoverished, underdeveloped Caribbean country that needs to get its act together. If you actually spend money to travel, choose a different destination. Please.

Cons: Again, the hotel was great. I didn’t like Naples.

Pros: Common spaces were beautiful and location great. Restaurant was delicious for dinner.

Cons: Sub-par rooms, no kettle in room, clueless staff (nobody knew what a bath mat was, for example), broken fridge they wouldn’t fix (they said it’s supposed to be warm!), took 30 minutes to get my car (they had said 15 minutes), also no breakfast. Stayed at a much cheaper and nicer hotel down the block. Wish I had booked that hotel for my days in Naples! You can get much better value than this hotel. A fail for the Sofitel chain.

Pros: Good breakfast.

Cons: Poor service, and the wifi did not work for 2 out of 4 days of stay.

Pros: Really stylish and authentic, very helpful staff, delicious breakfast, beautiful room

Cons: A bit noisy due to constructions in front of the hotel and a youth club in a building just opposite the hotel

Pros: Comfort, stuff generosity and attitude

Pros: Location excellent, 5-10 minutes walk to Central Station & all the Metros you need to get to the majority of the attractions nearby. If you are feeling fit, do walk to some of the attractions and don't be afraid to travel along the old town side streets. This is my 2nd trip to Naples as an solo traveller never felt afraid. The hotel room was small, but adequate for my needs and well maintained. Bed was comfortable, pillows could have a little firmer for my taste but not a real issue. Good selection of options available at breakfast. Used the restaurant once for a evening meal, quality of food & service good & reasonable price. I would recommend the terrace bar for a pre meal drink or night cap. Reception always helpful & friendly in organising restaurants or sightseeing.

Cons: Although not the fault of Hotel, the road works outside the Hotel make it difficult to judge the time needed for a taxi to arrive and get to your destination on time.

Pros: Loved the area - very old area of the city. Neighborhood is very real (not glitzy or pretentious) and gives a view of the quotidian Napoli. Some of the oldest and best pizzerias are in this area.

Cons: Key cards did not work reliably for rooms

Pros: The Palazzo Caracciolo was the best part of my visit to Napoli. I have dreamed of visiting this part of the world for many years and without my stay at the Palazzo Caracciolo I think I would have been a little disappointed in my visit to Napoli. The Hotel was fantastic!!

Cons: Weather

Pros: Very good place with everything you would expect from a hotel this size. Cannot fault the staff, breakfast was great and so was the restaurant. Bar staff were exceptionally nice.

Cons: It’s a pity it’s located in a not so nice area otherwise it’s a 10/10 that together with the roadworks that are expected to take 2 years to complete meant traffic was banked up horribly.

Pros: Beautiful courtyard with inexpensive breakfast that is all natural and organic including traditional Italian meats

Cons: The gym facilities are terrible for weightlifting. Good for cardio.