Prices are in New Zealand Dollars.

NH Napoli Panorama

7.4
Good

Based on 2,194 reviews
 
Via Medina, 70, 80133 Naples, Napoli, Italy
  +39 081 410 5111
NH Napoli Panorama - Naples, Napoli, Italy
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TripAdvisor $116
Hotels.com $158
NH Hotels $200
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Good to know

Value for money 6.6
Distance to city centre 1.3 km
Location rating 8.8
Nearest airport Naples
Distance to airport 5.8 km

Rooms

Check-in
Check-out

Double rooms

$239+

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Bed type
Provider
Nightly base price
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Unknown
$239 per night

Superior rooms

$200+

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Bed type
Provider
Nightly base price
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Unknown
$200 per night

Standard rooms

$116+

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Bed type
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Nightly base price
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Unknown
$116 per night
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$158 per night
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$207 per night
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$217 per night
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$219 per night
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$219 per night
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$220 per night
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$290 per night
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$319 per night

Reviews

Pros

Cons

Traveller rating

87
87
43
23
0

Time of year

Traveller type

Show reviews that mention

+
air conditioning in 41 reviews
bay of naples in 17 reviews
black mould in 13 reviews
breakfast was very good in 65 reviews
capri and sorrento in 4 reviews
floor and the view in 6 reviews
good breakfast in 64 reviews
good location in 135 reviews
great view in 114 reviews
near the port in 23 reviews
needs refurbishment in 5 reviews
room was very small in 142 reviews
staff was friendly in 95 reviews
tired needs in 16 reviews
view of the city in 6 reviews
visa credit card in 8 reviews
  • Mediocre
    Nov 2010
    3.2

    The public areas were clean and atractive and the staff were pleasant. The bed was comfortable and the linen and towels were crisp and clean

    I requested a room near to a friend who was on floor no.25 but when I received my key I was on floor 17 when I pointed out my request I was confronted by a kirt "it is not possible". I aslo requested a non smoking room but was put on a smoking floor. They advertise a safe in every room I never found one in mine. The enamel on the bath was badly damaged. The razor socket in the bathroom was broken so much so that water could enter the mechanism.There was a smell in the bahroom.The air conditioning didn't appear to be working.It would appear that at sometime the room had been broken into because the inside door frame was damaged.The day before we were due to leave, our room was stripped as if we were vacating it that day, this was promptly resolved by a receptionist.Every time we wanted service from the bar we had to find the barman who appeared to double up in the dining room. You may wonder why I didn't complain but I was there to support a friend who had been mugged and badly beaten and was in hospital I therefore had more important things on my mind and spent very little time in the room. I may have to return but will consider a different hotel.The room was 1727

  • Good
    Oct 2010
    6.3

    We wanted a view of the bay so got a room upgrade without having to pay extra. The famous AC Milan football team also stayed while we were here and Liverpool stayed the week before!

    The service in the restaurant was very poor. We waited over 30 mins for our drinks and over an hour for our meal which was ok but not worth the wait. The prices for the food and drinks in the bar and restaurant were ridiculously expensive. This also applies to the mini bar in the rooms.

  • Okay
    Oct 2010
    5.0

    The selection for breakfast was extremely poor. For a buffet breakfast I would expect a greater choice. I certainly in the past have found a better selection at lower rated hotels.

  • Okay
    Sep 2010
    5.7

    The location In napoli is very good. The hotel was clean and comfortable.

    The staff. On the edge of being rude. We stayed 3 days and everyday, 1 lift was out of order. Considering this hotel receives a lot of tourist bus, imagine when you are trying to take a lift. For the same reasons of tourist bus, It was difficult to take breakfast, no table available or no food available. We had 3 rooms and in each room, the safety box was "out of order". The reception sent somebody to fix it but could not find the problem. The free internet service in the lobby was also "out of order". The lift to the garage was "out of order". Finally, except for the location, we cannot recommend this hotel.

  • Good
    Sep 2010
    6.7

    the location was grade because there are restaurants and bus station near by. The view from the high floors is breathtaken !!!!!!!

    the breakfast eas poor for 4 stars hotel . and the difficulty of aproaching the parking which doesnot belong to the hotel!!!

  • Okay
    Mar 2008
    4.4

    trough the window we can see all naples very beautiful panorama...

    stains on the wall in the room, broken bathroom glass, rusted bathroom tubes.

  • Okay
    Jun 2007
    5.6

    Breakfast was great. Room was nice.

    All italian channels (no variety) + impossible to order movies

  • Okay
    Jun 2007
    4.4

    Friendliness of Hotel Staff

    Amenities need updated Air Conditioning did not function very well if at all, room was very uncomfortable temperature wise.

  • Good
    Jun 2007
    7.2

    Efficient and well organized, clean rooms.

    I would expect in a hotel to have a map of the city to be offered to the clients. Also, more care to have english in every leaflet and post.

  • Mediocre
    Jun 2007
    4.0

    Hotel location, restaurant staff

    Front desk was very impatient, the rooms from 21st floor and above are refurbished, so make sure you ask for these rooms because the rest of the rooms are really worn out and are not pleasant to stay in, breakfast was very basic and included very few vegetables

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About

Overview

The NH Napoli Panorama, formerly known as NH Napoli Ambassador, hotel is a modern skyscraper set in a perfect location in the historic center of Naples. From here, guests can easily access some of the city’s top sites, such as Castel Maschio Angioino, Palazzo Reale, and Via Roma for shopping and restaurants. The harbor is also nearby, where you can board a ferry to the islands of Capri or Ischia. Business travelers will enjoy the convenience of being within just 500m of the Stazione Marittima of Trieste Congress Center. NH Napoli Panorama has 230 rooms and each one comes with spectacular views over the city, sea or Mount Vesuvius. The rooms are comfortable and the decor is soothing with crisp whites and fall accents. There is free Wi-Fi in each room and throughout the hotel. Our buffet-style breakfast is served fresh each morning and there are a variety of options to choose from. La Loggetta restaurant features an international menu along with many local specialties that use only the freshest Italian ingredients. If you want to unwind with your favorite cocktail, there is a cozy bar. The hotel has a mini-gym. There are also 7 meeting rooms for up to 200 people.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.4 Good

Based on 2,194 reviews

7.2

Cleanliness

7.2

Comfort

7.8

Staff

6.6

Value for money

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
Babysitting or child care
Business centre
Car hire
Internet
Concierge service
Currency exchange on-site
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Parking
Air-conditioned
24-hour front desk
Safe
Designated smoking area
Storage available
Lift
Hairdryer
Coffee shop
Laundry facilities
Laundry service
Express check out

Location

Most popular landmarks

  • Piazza del Municipio 278 m
  • Castel Nuovo 0.4 km
  • Teatro di San Carlo 0.6 km
  • Palazzo Reale di Napoli 0.7 km
  • Chiesa di San Domenico Maggiore 0.7 km
  • Cappella Sansevero 0.8 km

Naples travel guide

Learn about Naples on KAYAK

Getting Around

Naples 5.8 km
Salerno Costa d'Amalfi 60.7 km
Naples Napoli Montesanto 0.9 km
Naples Napoli Marittima Fs 1.4 km

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