|Value for money||6.6|
|Distance to city centre||1.3 km|
|Distance to airport||5.8 km|
|"Very good location and comfortable bed"||(in 71 reviews)|
|"The room was clean and comfortable."||(in 54 reviews)|
|"Close to city business centre."||(in 14 reviews)|
|"Room smelt like smoke."||(in 22 reviews)|
|"Hotel needs some maintenance and renovation."||(in 7 reviews)|
|"Air condition does not work."||(in 9 reviews)|
|air conditioning||in 41 reviews|
|bay of naples||in 17 reviews|
|black mould||in 13 reviews|
|breakfast was very good||in 65 reviews|
|capri and sorrento||in 4 reviews|
|floor and the view||in 6 reviews|
|good breakfast||in 64 reviews|
|good location||in 135 reviews|
|great view||in 114 reviews|
|near the port||in 23 reviews|
|needs refurbishment||in 5 reviews|
|room was very small||in 142 reviews|
|staff was friendly||in 95 reviews|
|tired needs||in 16 reviews|
|view of the city||in 6 reviews|
|visa credit card||in 8 reviews|
The public areas were clean and atractive and the staff were pleasant. The bed was comfortable and the linen and towels were crisp and clean
I requested a room near to a friend who was on floor no.25 but when I received my key I was on floor 17 when I pointed out my request I was confronted by a kirt "it is not possible". I aslo requested a non smoking room but was put on a smoking floor. They advertise a safe in every room I never found one in mine. The enamel on the bath was badly damaged. The razor socket in the bathroom was broken so much so that water could enter the mechanism.There was a smell in the bahroom.The air conditioning didn't appear to be working.It would appear that at sometime the room had been broken into because the inside door frame was damaged.The day before we were due to leave, our room was stripped as if we were vacating it that day, this was promptly resolved by a receptionist.Every time we wanted service from the bar we had to find the barman who appeared to double up in the dining room. You may wonder why I didn't complain but I was there to support a friend who had been mugged and badly beaten and was in hospital I therefore had more important things on my mind and spent very little time in the room. I may have to return but will consider a different hotel.The room was 1727
We wanted a view of the bay so got a room upgrade without having to pay extra. The famous AC Milan football team also stayed while we were here and Liverpool stayed the week before!
The service in the restaurant was very poor. We waited over 30 mins for our drinks and over an hour for our meal which was ok but not worth the wait. The prices for the food and drinks in the bar and restaurant were ridiculously expensive. This also applies to the mini bar in the rooms.
The selection for breakfast was extremely poor. For a buffet breakfast I would expect a greater choice. I certainly in the past have found a better selection at lower rated hotels.
The location In napoli is very good. The hotel was clean and comfortable.
The staff. On the edge of being rude. We stayed 3 days and everyday, 1 lift was out of order. Considering this hotel receives a lot of tourist bus, imagine when you are trying to take a lift. For the same reasons of tourist bus, It was difficult to take breakfast, no table available or no food available. We had 3 rooms and in each room, the safety box was "out of order". The reception sent somebody to fix it but could not find the problem. The free internet service in the lobby was also "out of order". The lift to the garage was "out of order". Finally, except for the location, we cannot recommend this hotel.
the location was grade because there are restaurants and bus station near by. The view from the high floors is breathtaken !!!!!!!
the breakfast eas poor for 4 stars hotel . and the difficulty of aproaching the parking which doesnot belong to the hotel!!!
trough the window we can see all naples very beautiful panorama...
stains on the wall in the room, broken bathroom glass, rusted bathroom tubes.
Breakfast was great. Room was nice.
All italian channels (no variety) + impossible to order movies
Friendliness of Hotel Staff
Amenities need updated Air Conditioning did not function very well if at all, room was very uncomfortable temperature wise.
Efficient and well organized, clean rooms.
I would expect in a hotel to have a map of the city to be offered to the clients. Also, more care to have english in every leaflet and post.
Hotel location, restaurant staff
Front desk was very impatient, the rooms from 21st floor and above are refurbished, so make sure you ask for these rooms because the rest of the rooms are really worn out and are not pleasant to stay in, breakfast was very basic and included very few vegetables
The NH Napoli Panorama, formerly known as NH Napoli Ambassador, hotel is a modern skyscraper set in a perfect location in the historic center of Naples. From here, guests can easily access some of the city’s top sites, such as Castel Maschio Angioino, Palazzo Reale, and Via Roma for shopping and restaurants. The harbor is also nearby, where you can board a ferry to the islands of Capri or Ischia. Business travelers will enjoy the convenience of being within just 500m of the Stazione Marittima of Trieste Congress Center. NH Napoli Panorama has 230 rooms and each one comes with spectacular views over the city, sea or Mount Vesuvius. The rooms are comfortable and the decor is soothing with crisp whites and fall accents. There is free Wi-Fi in each room and throughout the hotel. Our buffet-style breakfast is served fresh each morning and there are a variety of options to choose from. La Loggetta restaurant features an international menu along with many local specialties that use only the freshest Italian ingredients. If you want to unwind with your favorite cocktail, there is a cozy bar. The hotel has a mini-gym. There are also 7 meeting rooms for up to 200 people.
Based on 2,194 reviews
Value for money
Policies vary by room type and provider.
|Salerno Costa d'Amalfi||60.7 km|
|Naples Napoli Montesanto||0.9 km|
|Naples Napoli Marittima Fs||1.4 km|