The hotel was clean
This hotel had an extremely rude staff, they were not helpful in setting up an airport transfer. Also this hotel is in a AWFUL area. I felt extremely unsafe, did not even want to leave my hotel to briefly retrieve dinner. I would stay away from this hotel if at all possible.
A nice hotel in a not so nice city
The hotel was great. The rooms were nicely air conditioned and the concierge was extremely helpful and let us check in hours early. The free breakfast is probably the best part on the charming roof patio.
Naples itself is not a great city and we never felt comfortable in the city or the area near the hotel.
The Best Western Hotel Plaza is an historical building of the 19th century, recently renovated. We are located near the inner city and the airport, train station and bus terminal. Our restaurant offers local cuisine and the meeting rooms accommodate up to 150 guests. Enjoy your stay.
Based on 1,627 reviews
Bar and Beverages
Policies vary by room type and provider.