Best Naples hotels near Palazzo Pignatelli di Monteleone
A stay at Grand Hotel Oriente places you in the heart of Naples, within a 10-minute walk of Galleria Umberto and Castel Nuovo. Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 6 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.
Overall 8.9 Excellent
Based on 2,961 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.2
Pros: There was a great selection at breakfast and a great view. The room was very comfy and tidy.
Excellent
9.6
Pros: The service was absolutely brilliant and the staff made us feel very welcome. They even extended our check out time to better accommodate us. The room was very spacious, stylish and kept very clean and the bed was brilliant. Also, the breakfast was excellent! Every morning started of with a delicious meal and awesome views from the hotels rooftop terrace restaurant.
Excellent
9.6
Pros: Clean, good staff, nice view.
Excellent
8.8
Pros: Balcony with sea view was great Breakfast was very varied Great location Staff very helpful
Okay
5.0
Pros: Good location & good views from the terrace.
Excellent
9.0
Pros: Location was great. Fortuna in the bar was lovely and remembered us each time we had a drink or snack on the top floor
Excellent
9.2
Pros: Rooftop bar and restaurant Staff
Excellent
10.0
Pros: Good location and a clean place to stay in a bit so clean city
Excellent
9.6
Pros: It was one of the greatest hotels we stayed in! Centrally situated, 5minutes walk from historic center! Save parking Very big luxurious and beautiful inside ! Rooms are extremely big and comfortable with Balcony! The bed was one of the largest we ever slept in and the mattress extremely comfortable and good quality! Pillows are super comfy! Fridge and mirrors in the room! Room service the top . Toiletries smelling very good especially the shower bath soap. Amazing rooftop for breakfast in the morning with View over Napoli! Excellent variety of breakfast for everyone ! Kind waiters ! It was our honeymoon and they bought us as a welcome gift Prosecco bottle with a note from the hotel manager! The receptionist were all super kind and nice ! Andrea one of the hotel receptionist was one of the best people which made the hotel perfect! He is so friendly, an amazing gentleman, professional and human being like one wish to find in other hotel! We want to come back to Napoli one day soon hopefully to the town dell’amore and poetry and wish to stay in Grand Orient ! I highly recommend!
Details
Reviews
Overall 8.9 Excellent
Based on 2,961 reviews
Location
9.6
Breakfast
9.2
Service
8.9
Bar
8.8
Amenities
8.7
Vibe
8.6
Room
8.3
Comfort
7.5
WiFi
4.4
Wellness
1.9
Location
9.5
Breakfast
9.0
Bar
8.7
Amenities
8.5
Room
8.3
Service
8.2
Comfort
8.0
Vibe
7.9
WiFi
3.9
Location
9.7
Service
9.3
Breakfast
9.1
Amenities
9.0
Vibe
8.4
Bar
8.3
Room
8.0
Food
8.0
Location
9.6
Breakfast
9.2
Service
8.8
Room
7.7
Location
9.7
Breakfast
9.3
Service
9.0
Amenities
8.9
Room
8.2
Food
7.3
9.2 Excellent
Pros: There was a great selection at breakfast and a great view. The room was very comfy and tidy.
Cons:
9.6 Excellent
Pros: The service was absolutely brilliant and the staff made us feel very welcome. They even extended our check out time to better accommodate us. The room was very spacious, stylish and kept very clean and the bed was brilliant. Also, the breakfast was excellent! Every morning started of with a delicious meal and awesome views from the hotels rooftop terrace restaurant.
Cons: Everything was great at the hotel. A small but was that on the other side of the bed the plug in / electricity outlet was broken.
9.6 Excellent
Pros: Clean, good staff, nice view.
Cons:
8.8 Excellent
Pros: Balcony with sea view was great Breakfast was very varied Great location Staff very helpful
Cons: Drinks were expensive and room service not good
5.0 Okay
Pros: Good location & good views from the terrace.
Cons: Shower never drained properly, even after reporting it to reception. The promised WiFi did not work in our room, we had to stand in the hallway or use common reception area, eg foyer or roof terrace.
9.0 Excellent
Pros: Location was great. Fortuna in the bar was lovely and remembered us each time we had a drink or snack on the top floor
Cons:
9.2 Excellent
Pros: Rooftop bar and restaurant Staff
Cons: Location A bit edgy at night
10.0 Excellent
Pros: Good location and a clean place to stay in a bit so clean city
Cons: Looks crappie from the outside
9.6 Excellent
Pros: It was one of the greatest hotels we stayed in! Centrally situated, 5minutes walk from historic center! Save parking Very big luxurious and beautiful inside ! Rooms are extremely big and comfortable with Balcony! The bed was one of the largest we ever slept in and the mattress extremely comfortable and good quality! Pillows are super comfy! Fridge and mirrors in the room! Room service the top . Toiletries smelling very good especially the shower bath soap. Amazing rooftop for breakfast in the morning with View over Napoli! Excellent variety of breakfast for everyone ! Kind waiters ! It was our honeymoon and they bought us as a welcome gift Prosecco bottle with a note from the hotel manager! The receptionist were all super kind and nice ! Andrea one of the hotel receptionist was one of the best people which made the hotel perfect! He is so friendly, an amazing gentleman, professional and human being like one wish to find in other hotel! We want to come back to Napoli one day soon hopefully to the town dell’amore and poetry and wish to stay in Grand Orient ! I highly recommend!
Cons: Nothing ! Thank you
A stay at Grand Hotel Oriente places you in the heart of Naples, within a 10-minute walk of Galleria Umberto and Castel Nuovo. Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 6 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.
With a stay at Grand Hotel Vesuvio in Naples (Historical Center), you'll be within a 5-minute walk of Castel dell'Ovo and Gulf of Naples. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Overall 8.9 Excellent
Based on 1,948 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: Room was lovely. Beautifully decorated.
Excellent
10.0
Pros: Everything
Excellent
8.8
Pros: the hotel is nice and has an incredible view of Vesuvius and the castle. At first they were so kind that they gave me a superior room at no additional cost because I asked them
Excellent
10.0
Pros: Great location. Very nice and friendly staff
Excellent
8.8
Pros: The open spaces, high ceilings, room floors and polite staff
Excellent
8.3
Pros: Great facilities
Good
7.5
Pros: Location... grand decor
Okay
5.0
Okay
5.0
Pros: Very old property
Excellent
10.0
Pros: The seaview terrasse
Good
7.0
Pros: Good location - about half hour walk to centre of Naples but right opposite Castle Ovo and very close to lots of nice restaurants. Very good choice at buffet breakfast. Charming and friendly staff. Easy to arrange taxis for fixed fees to tourist spots (Pompeii etc.) Lovely relaxation area/steam room/sauna/indoor pool on 2nd floor
Good
6.5
Pros: Old. Needs a complete renovation of interior. Wi fi also needs to be updated and strenghthened. Location and rooftop restaurant are only selling points right now.
Details
Reviews
Overall 8.9 Excellent
Based on 1,948 reviews
Location
9.2
Breakfast
9.0
Service
9.0
Room
8.2
Comfort
7.8
WiFi
7.6
Bar
7.1
Value
2.0
Beach
9.7
Service
9.1
Location
8.8
Breakfast
8.7
Comfort
7.9
Room
7.8
Amenities
7.0
Bar
6.8
Value
1.6
Location
9.4
Breakfast
9.2
Service
9.2
Room
8.1
Comfort
7.9
Bar
7.2
Vibe
6.4
Breakfast
9.2
Location
9.1
Service
8.8
Room
8.0
Service
9.1
Room
8.0
8.0 Excellent
Pros: Room was lovely. Beautifully decorated.
Cons: Pillows were not great and staff was generally unenthusiastic. I felt like I was bothering reception while checking out.
10.0 Excellent
Pros: Everything
Cons:
8.8 Excellent
Pros: the hotel is nice and has an incredible view of Vesuvius and the castle. At first they were so kind that they gave me a superior room at no additional cost because I asked them
Cons: the manager in charge is not friendly and receptive. The manager in charge is not friendly and receptive. I asked them to send me a package that mistakenly arrived after my check out and having the port nearby did not do it and did not even call me upon receipt
10.0 Excellent
Pros: Great location. Very nice and friendly staff
Cons:
8.8 Excellent
Pros: The open spaces, high ceilings, room floors and polite staff
Cons:
8.3 Excellent
Pros: Great facilities
Cons: The Skybar is amazing
7.5 Good
Pros: Location... grand decor
Cons: Needs a bit of TLC to upgrade the faded decor ...
5.0 Okay
Pros:
Cons: Room 450 . Air conditioner even when turned off would wake the dead!!!!!
5.0 Okay
Pros: Very old property
Cons:
10.0 Excellent
Pros: The seaview terrasse
Cons:
7.0 Good
Pros: Good location - about half hour walk to centre of Naples but right opposite Castle Ovo and very close to lots of nice restaurants. Very good choice at buffet breakfast. Charming and friendly staff. Easy to arrange taxis for fixed fees to tourist spots (Pompeii etc.) Lovely relaxation area/steam room/sauna/indoor pool on 2nd floor
Cons: Toilet flush did not work properly all week despite our requests for it to be repaired. Bedroom walls were quite thin - easy to hear neighbours conversations. Room service seemed limited to a selection from the restaurant menu. No snack type food (perhaps intentionally). We asked for a late checkout and were told it would be half rate (150 euro) charge for 2 hours or full rate for 6 hours, which seems extortionate. We eventually agreed on half rate for 6 hours but the haggling process made the hotel seem greedy.
6.5 Good
Pros: Old. Needs a complete renovation of interior. Wi fi also needs to be updated and strenghthened. Location and rooftop restaurant are only selling points right now.
Cons:
With a stay at Grand Hotel Vesuvio in Naples (Historical Center), you'll be within a 5-minute walk of Castel dell'Ovo and Gulf of Naples. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.
The Excelsior Hotel is the historical luxury hotel on the seafront of Naples, facing Castel Dell'Ovo. It offers splendid rooms with panoramic views of the Gulf of Naples. The roof-garden restaurant "La Terrazza" offers an excelent cuisine with breathtaking views.
Overall 8.8 Excellent
Based on 3,058 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8.0
Pros: I will remember the breakfast on the terrace it is the best way to start the day
Poor
1.0
Excellent
10.0
Pros: The location was great! There were lots of restaurants in the area, and it was within walking distance of many interesting places to visit in Naples. Great views of Mt. Vesuvius!
Excellent
9.0
Pros: Airline was missing our luggage for 1 1/2 days. Your reception was able to provide toothpaste, toothbrush without hesitation. Gracious.
Good
6.7
Pros: The location is perfect!
Excellent
8.0
Pros: Sacrifice small accommodations for central location than this hotel is OK. Great breakfast buffet
Excellent
9.6
Pros: Wonderful old glamorous hotel in a great position overlooking the bay and Mt Vesuvius. Beautiful room enjoying these views,decor superb. Best bed and line of our 5weeks in Italy.The room was amazingly quiet,wit fantastic light control shutters and draped(much too grand to be called curtains!) This area of Naples felt very safe
Excellent
10.0
Pros: Very nice hotel and friendly staff. Clean!
Excellent
9.7
Excellent
9.2
Pros: Roof terrace.
Excellent
8.0
Pros: it's beautiful old hotel in a great location with a very friendly and helpful staff. the rooms and beds are comfortable and quiet and the wi-fi and english speaking TV options are good--my partner doesn't speak any italian.
Good
6.3
Pros: The view and the location , huge junior apartment suite
Details
Reviews
Overall 8.8 Excellent
Based on 3,058 reviews
Beach
9.8
Location
9.5
Room
8.3
Food
7.9
Comfort
7.8
Service
7.6
Breakfast
7.5
Amenities
7.3
WiFi
5.1
Value
4.5
Wellness
2.9
Location
9.7
Room
8.1
Breakfast
7.2
Amenities
7.0
Service
7.0
Location
9.7
Room
8.3
Comfort
7.9
Service
7.7
Breakfast
7.3
Location
9.6
Room
8.0
Service
7.4
8.0 Excellent
Pros: I will remember the breakfast on the terrace it is the best way to start the day
Cons: their was a bed smell in the bathroom
1.0 Poor
Pros:
Cons: There was no porter at the door so we had to carry our baggage up the stairs and in to our rooms. There was a very disturbing noise with th ac. Our room was supposed to be a se view suite but it was not anywhere near what i expected. The shutters of one of the windows would not close. There were two rooms for breakfast , the first day it was great , it was a big room with sea view but the second and the third day , we were put in a smaller chamber and we had to wait for tables to be cleared to have breakfast. This is not acceptable hotel conduit if you pay €1700 for 3 nights. The worst value for money hotel i ever stayed in.
10.0 Excellent
Pros: The location was great! There were lots of restaurants in the area, and it was within walking distance of many interesting places to visit in Naples. Great views of Mt. Vesuvius!
Cons:
9.0 Excellent
Pros: Airline was missing our luggage for 1 1/2 days. Your reception was able to provide toothpaste, toothbrush without hesitation. Gracious.
Cons:
6.7 Good
Pros: The location is perfect!
Cons: Value. The water system old and does not work well. They changing photos of rooms , so when you book the room you see other photo!
8.0 Excellent
Pros: Sacrifice small accommodations for central location than this hotel is OK. Great breakfast buffet
Cons: Shower was really small
9.6 Excellent
Pros: Wonderful old glamorous hotel in a great position overlooking the bay and Mt Vesuvius. Beautiful room enjoying these views,decor superb. Best bed and line of our 5weeks in Italy.The room was amazingly quiet,wit fantastic light control shutters and draped(much too grand to be called curtains!) This area of Naples felt very safe
Cons: Totally unacceptable Wifi connection for a hotel of this standard !!
10.0 Excellent
Pros: Very nice hotel and friendly staff. Clean!
Cons: I could hear the room next to me because we had a connecting door
9.7 Excellent
Pros:
Cons: The bed was not comfortable and the walls were thin. A lot of noise at midnight
9.2 Excellent
Pros: Roof terrace.
Cons: Varying daily room rate, £333 - £457
8.0 Excellent
Pros: it's beautiful old hotel in a great location with a very friendly and helpful staff. the rooms and beds are comfortable and quiet and the wi-fi and english speaking TV options are good--my partner doesn't speak any italian.
Cons: our only complaint was the shower. it's a very nice "rain" shower head with a hand held wand in a bathtub with a glass panel spanning about 1/3 of the length of the tub. while the water pressure was very good, there was no seal under the glass panel so after my first shower the floor of the bathroom was flooded! (i didn't realize the water was flowing under the glass panel to the floor until i was finished). i asked to switch rooms but was told there were none available and they sent someone up to try to reseal the space between the glass panel and the top of the tub but it didn't help. from then on, every shower was not a relaxing event because we were so conscious of spraying the water away from the glass panel with the hand held shower wand(using the shower head above was not an option because water would be all over the floor again) and still we had to clean up some water on the floor after each shower no matter how careful we were.
6.3 Good
Pros: The view and the location , huge junior apartment suite
Cons: In our apartment stink was terrible , extremely uncomfortable chairs at the terrace , they should also change the hair dryer
The Excelsior Hotel is the historical luxury hotel on the seafront of Naples, facing Castel Dell'Ovo. It offers splendid rooms with panoramic views of the Gulf of Naples. The roof-garden restaurant "La Terrazza" offers an excelent cuisine with breathtaking views.
With a stay at Romeo Hotel, you'll be centrally located in Naples, within a 10-minute walk of Galleria Umberto and Teatro di San Carlo. Featured amenities include complimentary wired Internet access, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 8.7 Excellent
Based on 1,139 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: Romeo is perfectly located in Naples, convenient to the city center and especially cruise ships and ferries. I had a fabulous dinner at their rooftop restaurant.
Excellent
9.2
Pros: Breakfast, friendly staff, location, design of the rooms and lobby.
Excellent
9.2
Pros: Ambience was outstanding, great spa, fantastic restaurants... WOW What a joint!!!
Good
6.0
Pros: Nice staff
Excellent
9.2
Pros: The staff was really helpful and everything was sparkling clean
Good
6.0
Pros: Hotel was nice- Modern and up to date
Excellent
10.0
Pros: Simply amazing, brilliant location, superb staff, stunning spa and lovely outdoor pool with amazing views of Vesuvius, Sorrento and Capri across the harbour ... Naples is a superb City and a great base to travel from via fast ferries to explore the nearby coastal villages. An amazing place to stay and such a wonderful experience that we’d love to repeat again ASAP
Good
7.5
Pros: Room view
Good
7.5
Pros: Inside was modern. Rooms were nice. Staff were very nice and helpful.
Excellent
9.1
Pros: The Romeo is an upscale, eclectic hotel, near the waterfront in Naples. The service is generally excellent, and the rooftop pool is unusual and not to be missed. The rooms are high tech, perhaps too much so.
Excellent
9.6
Pros: Location and amenities
Excellent
9.2
Pros: A great hotel in the exciting and vibrant city of Naples. Restaurant is too expensive for most but breakfast is well worth buying especially as the view from the 9th floor gives a wonderful view of Vesuvius over the bay of Naples. Staff and decor make this a superb hotel. Very well placed for ferry hub to all the islands. Cruise liners berth right in front of the hotel which makes this a busy area. A taxi/bus ride from train station for Pompeii & Vesuvious - a must of course! Overall, superb.
Details
Reviews
Overall 8.7 Excellent
Based on 1,139 reviews
Vibe
9.1
Wellness
9.0
Service
8.9
Location
8.4
Room
7.9
Food
7.9
Bar
7.8
Breakfast
7.6
Amenities
7.5
Pool
6.6
Value
4.2
Wellness
9.2
Vibe
8.9
Service
8.9
Bar
8.1
Breakfast
8.0
Food
7.9
Location
7.8
Room
7.6
Amenities
7.5
Pool
5.9
Wellness
9.2
Service
8.9
Location
8.8
Vibe
8.7
Room
8.2
Amenities
7.6
Food
7.6
Breakfast
7.4
Pool
6.8
Value
4.3
10.0 Excellent
Pros: Romeo is perfectly located in Naples, convenient to the city center and especially cruise ships and ferries. I had a fabulous dinner at their rooftop restaurant.
Cons:
9.2 Excellent
Pros: Breakfast, friendly staff, location, design of the rooms and lobby.
Cons:
9.2 Excellent
Pros: Ambience was outstanding, great spa, fantastic restaurants... WOW What a joint!!!
Cons: Breakfast w As dissappointing
6.0 Good
Pros: Nice staff
Cons: The elevator didn’t work properly. Poor service in the bar upstairs Shower and coffee machine didn’t work properly
9.2 Excellent
Pros: The staff was really helpful and everything was sparkling clean
Cons: The location is not the prettiest
6.0 Good
Pros: Hotel was nice- Modern and up to date
Cons: The neighborhood was terrible= Naples looked like it was rundown with crime from where this hotel was situated. The room was small and somehow, the shower opened directly to the bed. The lights in the room were on a sensor- so if you are showering and not moving, the lights shut off within 60 seconds. on my high standard, the hotel was essentially built to try and be a 5star, but failed to get there. the beds were terrible as well- 5 star hotel, i expect a queen or a king bed that is not a stiff European bed on a board. If you want a 5star luxury hotel, its not that. But it was nice.
10.0 Excellent
Pros: Simply amazing, brilliant location, superb staff, stunning spa and lovely outdoor pool with amazing views of Vesuvius, Sorrento and Capri across the harbour ... Naples is a superb City and a great base to travel from via fast ferries to explore the nearby coastal villages. An amazing place to stay and such a wonderful experience that we’d love to repeat again ASAP
Cons: Faultless
7.5 Good
Pros: Room view
Cons: Service at the breakfast was disorganised
7.5 Good
Pros: Inside was modern. Rooms were nice. Staff were very nice and helpful.
Cons: No view from room. Extremely over-priced. Infinity pool not always available. Satellite tv picture kept cutting out. I would be happy to stay again but for half the price we paid!
9.1 Excellent
Pros: The Romeo is an upscale, eclectic hotel, near the waterfront in Naples. The service is generally excellent, and the rooftop pool is unusual and not to be missed. The rooms are high tech, perhaps too much so.
Cons: The overnight shift at the front desk could use some retraining - indifference seems to be the primary attitude. Naples itself seems safe and is a vibrant city, but it sure is dirty and needs routine litter pick up and infrastructure maintenance.
9.6 Excellent
Pros: Location and amenities
Cons: Quite expensive
9.2 Excellent
Pros: A great hotel in the exciting and vibrant city of Naples. Restaurant is too expensive for most but breakfast is well worth buying especially as the view from the 9th floor gives a wonderful view of Vesuvius over the bay of Naples. Staff and decor make this a superb hotel. Very well placed for ferry hub to all the islands. Cruise liners berth right in front of the hotel which makes this a busy area. A taxi/bus ride from train station for Pompeii & Vesuvious - a must of course! Overall, superb.
Cons: Basically nothing! A fridge to store your own drinks would have been good as the mini bar was crammed with the hotels own very expensive drinks.
With a stay at Romeo Hotel, you'll be centrally located in Naples, within a 10-minute walk of Galleria Umberto and Teatro di San Carlo. Featured amenities include complimentary wired Internet access, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
With a stay at B&B Le 4 Stagioni Dante's Suites in Naples (Historical Center), you'll be a 3-minute walk from Spaccanapoli and 6 minutes by foot from Santa Chiara. Featured amenities include complimentary wired Internet access, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).
Overall 8.7 Excellent
Based on 907 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8.8
Excellent
9.6
Pros: we enjoyed our breakfast every morning , good variety .The restaurants were close by and plenty of good shopping , very cheap with good brands , All the staff were very friendly and would go out of their way to help with anything
Excellent
8.3
Pros: THE RECEPTIONIST WAS ESPECIALLY HELPFUL. SHE EVEN CAME TO MEET US FROM THE TAXI. WE HAD A FULL EXPLANATION OF THE BEST WAY TO PAY AND WHAT TO SEE AND WHAT RESTAURANTS SHE THOUGHT WE WOULD LIKE TO EAT AT. SHE ALSO PREPARED BREAKFAST AND NOTHING WAS TO MUCH TROUBLE. SHE ARRANGED A TAXI FOR US TO RETURN TO THE AIRPORT AS OUR FLIGHT WAS VERY EARLY. SHE WAS MORE THAN HELPFUL. ROOM WAS COMFORTABLE AND CLEAN.
Excellent
9.2
Pros: Staff is so amazing, friendly and welcoming. Location is great. Comfy bed.
Excellent
10.0
Pros: The central location.
Excellent
8.8
Pros: Perfect location, friendly and helpful staff.
Good
6.7
Pros: Very polite and helpful front desk staff; great location; good sized room
Excellent
9.6
Pros: Location was great right on Dante Piazza
Excellent
8.0
Pros: Breakfast was standard Italian. The location appeared sketchy at first but the facility itself was very nice and the room was exceptional - it was modern and large and comfortable.
Details
Reviews
Overall 8.7 Excellent
Based on 907 reviews
Location
9.4
Service
8.6
WiFi
8.2
Room
7.9
Comfort
7.3
Breakfast
5.1
Amenities
4.9
Location
8.8
Service
8.7
Comfort
7.1
Room
7.1
Breakfast
5.2
Location
9.4
Service
8.6
Room
7.3
Location
9.5
Service
8.0
8.8 Excellent
Pros:
Cons: It is basically a good hotel but it is somewhat hard to find because it is located inside a huge building. But in general, it’s a great place to accommodate in Napoli. I will come here again if visiting Napoli for the second time.
9.6 Excellent
Pros: we enjoyed our breakfast every morning , good variety .The restaurants were close by and plenty of good shopping , very cheap with good brands , All the staff were very friendly and would go out of their way to help with anything
Cons:
8.3 Excellent
Pros: THE RECEPTIONIST WAS ESPECIALLY HELPFUL. SHE EVEN CAME TO MEET US FROM THE TAXI. WE HAD A FULL EXPLANATION OF THE BEST WAY TO PAY AND WHAT TO SEE AND WHAT RESTAURANTS SHE THOUGHT WE WOULD LIKE TO EAT AT. SHE ALSO PREPARED BREAKFAST AND NOTHING WAS TO MUCH TROUBLE. SHE ARRANGED A TAXI FOR US TO RETURN TO THE AIRPORT AS OUR FLIGHT WAS VERY EARLY. SHE WAS MORE THAN HELPFUL. ROOM WAS COMFORTABLE AND CLEAN.
Cons: ALL PERFECTLY ADEQUATE. NO COMPLAINTS.
9.2 Excellent
Pros: Staff is so amazing, friendly and welcoming. Location is great. Comfy bed.
Cons: Breakfast... But that's always the case in Italy, so I wasn't expecting anything great anyway.
10.0 Excellent
Pros: The central location.
Cons:
8.8 Excellent
Pros: Perfect location, friendly and helpful staff.
Cons: Bed wasn’t very comfortable and bathroom was a bit old.
6.7 Good
Pros: Very polite and helpful front desk staff; great location; good sized room
Cons: More of a hostel than a hotel: towels changed only every four days, loads of mosquitoes in room, furniture all made of exposed cheap chipboard
9.6 Excellent
Pros: Location was great right on Dante Piazza
Cons: Nothing
8.0 Excellent
Pros: Breakfast was standard Italian. The location appeared sketchy at first but the facility itself was very nice and the room was exceptional - it was modern and large and comfortable.
Cons: Naples lived up to its reputation of high crime - my phone was stolen while on a crowded bus - so visitors need to beware. I'm afraid that colored my entire stay in Naples.
With a stay at B&B Le 4 Stagioni Dante's Suites in Naples (Historical Center), you'll be a 3-minute walk from Spaccanapoli and 6 minutes by foot from Santa Chiara. Featured amenities include complimentary wired Internet access, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).
An historical building in a central position, opposite Naples Central Station, accurately restored to its XIX Century grandeur. The interiors, recalling local traditions decors, rough tuff stones, Pompeian red, Pulcinella shapes with impressive architectural design, give life to 89 well appointed rooms, a bar, and a restaurant on the panoramic roof garden. Free Wi-Fi connection. Close to the hotel the metro stop Garibaldi M1 directly connected to the most beautiful sites of the city.
Overall 8.6 Excellent
Based on 3,424 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Nice room, if small. Very nice breakfast and bar area on the top floor.
Excellent
9.2
Pros: Staff were so friendly and hotel was immaculate
Excellent
8.8
Pros: Somewhere safe, comfortable and with a great terrace if you are transiting through or using Naples as a base to explore Pompeii/Herculaneum. We stay here every year at the start/end of our holiday.
Excellent
10.0
Pros: The bed was so comfortable and the pillows were amazingly soft...just like clouds! I loved the rooftop restaurant!
Excellent
10.0
Pros: Located near train station in Naples in a "rough" neighborhood, the hotel was a quiet oasis. Had early morning train to catch. Without asking the staff offered a bag breakfast to take on the train.
Excellent
10.0
Pros: Love this place..the rooftop is so nice..breakfast delicious..in the middle of all shop and resto and the most anciant pizza is 5 min walk
Good
7.0
Pros: the rooftop lounge has a great view and is a nice place to sit in morning or evening
Excellent
9.2
Pros: The facilities and room were fantastic
Good
7.5
Pros: Breakfast was really good The room clean and comfortable
Excellent
8.8
Pros: its location and its staff
Excellent
10.0
Pros: Loved the rooftop restaurant. Lovely view of the city and harbor.
Excellent
9.6
Pros: The location might not be the prettiest in Naples but it surely is smart. Close to the main train station, a few meters away from an underground station. From the hotel you can be right in the city center in under 10 minutes by foot. Staff is super nice. Modern, clean. Lovely rooftop bar with nice view and drinks
Details
Reviews
Overall 8.6 Excellent
Based on 3,424 reviews
Bar
9.7
Service
9.2
Breakfast
9.2
Amenities
8.9
Location
8.5
Vibe
8.4
Room
8.1
Food
8.1
WiFi
7.1
Wellness
0.0
Service
9.7
Bar
9.7
Breakfast
9.3
Amenities
8.5
Food
8.5
Vibe
8.0
Room
7.9
Location
7.7
Comfort
5.5
Breakfast
9.5
Service
9.1
Amenities
9.0
Food
8.5
Location
8.5
Vibe
8.0
Room
7.8
Breakfast
9.2
Location
9.1
Service
9.0
Vibe
8.1
Room
8.0
Food
8.0
Breakfast
9.3
Amenities
8.9
Location
8.1
Room
7.9
Comfort
6.7
10.0 Excellent
Pros: Nice room, if small. Very nice breakfast and bar area on the top floor.
Cons: The location on Piazza Garibaldi is convenient but has its drawbacks, number one being the loud and crazy traffic. The windows are good at blocking almost all the noise, but some gets through.
9.2 Excellent
Pros: Staff were so friendly and hotel was immaculate
Cons: Bed was a little hard but got used to it after a few nights
8.8 Excellent
Pros: Somewhere safe, comfortable and with a great terrace if you are transiting through or using Naples as a base to explore Pompeii/Herculaneum. We stay here every year at the start/end of our holiday.
Cons: Its Naples but the hotel is lovely.
10.0 Excellent
Pros: The bed was so comfortable and the pillows were amazingly soft...just like clouds! I loved the rooftop restaurant!
Cons:
10.0 Excellent
Pros: Located near train station in Naples in a "rough" neighborhood, the hotel was a quiet oasis. Had early morning train to catch. Without asking the staff offered a bag breakfast to take on the train.
Cons:
10.0 Excellent
Pros: Love this place..the rooftop is so nice..breakfast delicious..in the middle of all shop and resto and the most anciant pizza is 5 min walk
Cons: Love all
7.0 Good
Pros: the rooftop lounge has a great view and is a nice place to sit in morning or evening
Cons:
9.2 Excellent
Pros: The facilities and room were fantastic
Cons: Nothing
7.5 Good
Pros: Breakfast was really good The room clean and comfortable
Cons: I was forced to get dinner outside cause the restaurant was full with only two waitresses so busy. Waiting time really too long. Not acceptable.
8.8 Excellent
Pros: its location and its staff
Cons: the menu wa sfixed, it doesnt cahnge. Its also fixed to shell fish ie its spagetti with clams or no spaggetti - what if you are allergic to sea food such as clams - octopus ( which are intelligent creatures and should not be eaten) and squid - its those or nothing else really - menu needs to chnage and also accommodate varied tastse
10.0 Excellent
Pros: Loved the rooftop restaurant. Lovely view of the city and harbor.
Cons:
9.6 Excellent
Pros: The location might not be the prettiest in Naples but it surely is smart. Close to the main train station, a few meters away from an underground station. From the hotel you can be right in the city center in under 10 minutes by foot. Staff is super nice. Modern, clean. Lovely rooftop bar with nice view and drinks
Cons:
An historical building in a central position, opposite Naples Central Station, accurately restored to its XIX Century grandeur. The interiors, recalling local traditions decors, rough tuff stones, Pompeian red, Pulcinella shapes with impressive architectural design, give life to 89 well appointed rooms, a bar, and a restaurant on the panoramic roof garden. Free Wi-Fi connection. Close to the hotel the metro stop Garibaldi M1 directly connected to the most beautiful sites of the city.
Located in the heart of Napoli the Renaissance Naples Hotel Mediterraneo is the ideal choice for a business trip or a romantic getaway. The historical center, the shopping promenade of Via Toledo and the business district are just few steps nearby. Relax in the king size beds of our contemporary designed guest rooms or in the panoramic hot tubs of our roof top solarium. Start the day with a delicious breakfast while enjoying a unique 360 degrees view over the bay and Mount Vesuvius. Savor the variety of Neapolitan cuisine at our restaurant O'Break or sip the original espresso at our O'Koffee bar. At walking distance from the main monuments, museums and attractions our hotel is the perfect location to visit and discover Napoli by foot or for a day trip to Capri, Positano, Pompei, or Rome. Renaissance Naples Hotel Mediterraneo: a perfect urban oasis.
Overall 8.6 Excellent
Based on 2,633 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.6
Pros: We loved the view from the hotel and especially from both the breakfast terrace and next to the swimming pool on the roof :) The breakfast was amazing and many options were available.
Excellent
8.8
Pros: Hotel was great.
Good
6.3
Pros: The location great. Close to almost every place that you may want to go.
Excellent
9.6
Pros: Location and cleanliness
Good
7.1
Pros: We enjoyed the views from the rooftop bar. We were catching a plane out of Naples early in the morning, so we had to spend the night there. Otherwise, we would not have included Naples in our itinerary. A bottle of wine was delivered to our room as a gift (from the hotel as far as we could tell). That was a nice touch, but they only sent one wine glass with it.
Good
6.3
Pros: The beds were really comfortable and the air con intelligent. Friendly and helpful doormen and lovely serving staff at breakfast.
Excellent
10.0
Pros: The hotel itself is beautiful. The restaurants and bar attached are very nice, with good food and plenty of options. There’s a small pool and sauna on the rooftop with a stunning view. The lobby is elegant and the place feels very safe in the chaotic environment or Naples.
Mediocre
3.8
Pros: Nothing
Okay
5.4
Pros: Staff
Excellent
9.6
Pros: 1. A convenient location in the vicinity of Beverello port, Municipio and Plebiscito. 2. A huge and very convenient bed. 3. Tea facilities in the room. 4. The room was clean and cozy. The bathroom was fine too. 5. The reception zone is nice and I loved the bar. It was nice to work there with my laptop while sipping coffee. 6. The awesome breakfast view on the last floor overlooking the port. 7. A small but nice sauna on the last floor with two tiny roof swimming pools. 8. The WiFi signal was fine. But you have to pay for it. Not too pricy: 9EUR per a week, but still it's surprising that they do not include it into the price room. 9. The staff was great. All my requests were handled very promptly. 10. It's a rare case of a big hotel with properly fast elevators - what a delight! I loved how they functioned instead of the inconvenient cards swiped in most of the hotels these days.
Excellent
9.6
Pros: Rooftop terrace
Details
Reviews
Overall 8.6 Excellent
Based on 2,633 reviews
Location
9.4
Wellness
8.7
Breakfast
8.5
Service
8.5
Amenities
8.2
Room
7.7
Comfort
7.0
Value
4.5
WiFi
4.2
Location
9.3
Wellness
8.9
Bar
8.4
Amenities
8.2
Breakfast
8.1
Room
8.1
Service
8.1
Pool
5.7
Food
5.2
Value
4.4
WiFi
2.3
Location
9.3
Wellness
8.9
Breakfast
8.9
Service
8.6
Amenities
8.5
Room
7.6
Food
6.9
Value
5.0
9.6 Excellent
Pros: We loved the view from the hotel and especially from both the breakfast terrace and next to the swimming pool on the roof :) The breakfast was amazing and many options were available.
Cons: Seriously nothing! Everything was perfect, the staff were amazing, the hotel was clean and the breakfast was beyond delicious. HIGHLY RECOMMENDED!
8.8 Excellent
Pros: Hotel was great.
Cons: Restaurant was terrible and overpriced. Very disappointing last meal In Italy.
6.3 Good
Pros: The location great. Close to almost every place that you may want to go.
Cons: The staff at the roof top restaurant was not really willing to serve. I had to ask for tea three- four times or had to warn them about the empty cheese plate and wait for 10 mins for them to bring the plate back. The variety of food in the breakfast was not sufficient either.
9.6 Excellent
Pros: Location and cleanliness
Cons: Little expensive
7.1 Good
Pros: We enjoyed the views from the rooftop bar. We were catching a plane out of Naples early in the morning, so we had to spend the night there. Otherwise, we would not have included Naples in our itinerary. A bottle of wine was delivered to our room as a gift (from the hotel as far as we could tell). That was a nice touch, but they only sent one wine glass with it.
Cons: We did not like that there was no WiFi in the room. You had to go to the lobby or pay an extra $9 for WiFi. The front desk asked if we wanted a wake up call and we agreed to have one. It is a good thing we set our phone alarm, because the wake up call never came. We needed change for 50€ and were told they couldn’t make change on the weekend. 3 front desk people told us 3 different estimates of time to get to the airport and 3 different estimated taxi charges to get to the airport.
6.3 Good
Pros: The beds were really comfortable and the air con intelligent. Friendly and helpful doormen and lovely serving staff at breakfast.
Cons: The reception staff could have been a little friendlier. They were efficient and courteous, but lacked warmth. The porters on the other hand were really lovely. The breakfast was really poor, verging on disgusting. If you like sweet stuff for your breakfast, then you are in the right place. However, if you favour something more healthy, the choice was limited and what there was, was not really edible. Needs masses of improvement. We also seem to have chosen a time when the powers that be, decided to erect and disassemble a massive crane right outside our window at 10.00 pm at night and finish about 4 in the morning. Our hopes to sleep with the window open was flying straight out of it, excuse the pun.
10.0 Excellent
Pros: The hotel itself is beautiful. The restaurants and bar attached are very nice, with good food and plenty of options. There’s a small pool and sauna on the rooftop with a stunning view. The lobby is elegant and the place feels very safe in the chaotic environment or Naples.
Cons:
3.8 Mediocre
Pros: Nothing
Cons: We've reserved the hotel in May for stay after arrival and before departure from the Naples airport. At the arrival we've everything was fine and we've enjoyed staying the the hotel. 5 days later, we've arrived to the hotel and discovered that we've mistakenly made reservation on August instead of May. It was obviously our guilty. First of all the portiere stated that we cannot cancel our reservation. We've been very tired and disappointed by the mistake and kindly asked the portiere to leave out car for five minuted in order to buy some water at the supermarket across the street but have been refused. We have not expected such a response from the hotel just got full advanced payment. It was real disappointment.
5.4 Okay
Pros: Staff
Cons: Not good value for money. Very basic facilities for the rate.
9.6 Excellent
Pros: 1. A convenient location in the vicinity of Beverello port, Municipio and Plebiscito. 2. A huge and very convenient bed. 3. Tea facilities in the room. 4. The room was clean and cozy. The bathroom was fine too. 5. The reception zone is nice and I loved the bar. It was nice to work there with my laptop while sipping coffee. 6. The awesome breakfast view on the last floor overlooking the port. 7. A small but nice sauna on the last floor with two tiny roof swimming pools. 8. The WiFi signal was fine. But you have to pay for it. Not too pricy: 9EUR per a week, but still it's surprising that they do not include it into the price room. 9. The staff was great. All my requests were handled very promptly. 10. It's a rare case of a big hotel with properly fast elevators - what a delight! I loved how they functioned instead of the inconvenient cards swiped in most of the hotels these days.
Cons: 1. While the breakfast view and service were awesome, the breakfast choice wasn't particularly impressive. The bakery was hardly eatable in case you prefer a continental breakfast with a croissant / brioche. 2. I find the price a tiny bit exaggerated regarding the good but not outstanding facilities of the hotel. They charge extra for the Internet. There are tea facilities and tea / coffee bags, but no complimentary water is offered.
9.6 Excellent
Pros: Rooftop terrace
Cons:
Located in the heart of Napoli the Renaissance Naples Hotel Mediterraneo is the ideal choice for a business trip or a romantic getaway. The historical center, the shopping promenade of Via Toledo and the business district are just few steps nearby. Relax in the king size beds of our contemporary designed guest rooms or in the panoramic hot tubs of our roof top solarium. Start the day with a delicious breakfast while enjoying a unique 360 degrees view over the bay and Mount Vesuvius. Savor the variety of Neapolitan cuisine at our restaurant O'Break or sip the original espresso at our O'Koffee bar. At walking distance from the main monuments, museums and attractions our hotel is the perfect location to visit and discover Napoli by foot or for a day trip to Capri, Positano, Pompei, or Rome. Renaissance Naples Hotel Mediterraneo: a perfect urban oasis.
The Starhotels Terminus is a romantic hotel in the historic centre of Naples, looking out onto the bustling Piazza Garibaldi, where every detail embodies the hospitality and passion the city is famous for. The 169 rooms and suites, furnished with precious fabrics in warm colours, provide guests a panoramic view of the city or of the magnificent courtyard. The Odeon by Eataly restaurant offers both international and typical Neapolitan dishes, while the Odeon by Eataly bar is the ideal place to enjoy a genuine Neapolitan coffee, as well as light snacks and exquisite cocktails.The scenic terrace on the 7th floor has a spectacular view over the Bay of Naples and in summer it becomes a perfect setting for romantic evenings accompanied by live music performances. The hotel's 8 meeting rooms can host up to 200 people and are equipped with the most modern technology. They offer all the space required for holding business meetings or private events, impeccably organised by a staff of expert professionals.
Overall 8.5 Excellent
Based on 4,144 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.2
Pros: Can’t beat the location proximity to the piazza and train terminal
Excellent
10.0
Pros: Great place, good location! Clean.
Okay
4.0
Pros: The room was clean and the bed was comfortable
Excellent
8.8
Pros: Located next to the train station, very handy for our trip to Pompeii
Excellent
8.8
Pros: Can't recommend this hotel highly enough, we stayed for 3 nights (5-8 September) it was a very special occasion for us and everything about our stay was exceptional! The hotel is great, rooms are lovely with all extras you need, We will definitely be returning
Excellent
8.0
Pros: Great location right next to the train station. It is a very busy, loud square but we did not hear the noise through the night. We had a king sized bed with a small balcony overlooking the square. There are several restaurants nearby and a few shops in the train station. The breakfast that was included was decent.
Excellent
9.4
Pros: Clean good value and THE closest to train station. Other hotels advertise they are close but you would have to navigate across very busy streets. Staying at this hotel because of its proximity to the train station was the best move we could have made!
Good
6.8
Pros: Excellent location, clean room and good breakfast.
Good
7.5
Pros: The location is excellent - right next to the train stations - for the high speed train to Rome and the Express train to Sorrento. The room was excellent - big and comfortable bed; clean and big bathroom, great view of the mountains.
Excellent
10.0
Pros: Room was super clean and very updated. Having it right across the street from the train station was a big bonus as we came in to the train station, took the train to Caserta, and then picked up our bags and took train to Sorrento.
Excellent
9.0
Pros: Breakfast was great, staff helpful, room nice and clean. It's literally directly across the street from the train station, which was perfect for us.
Excellent
10.0
Pros: We had a problem with our passports, and Luigi on reception could not have been more helpful. The hotel is within easy walking distance of the station, the breakfast was very good.
Details
Reviews
Overall 8.5 Excellent
Based on 4,144 reviews
Breakfast
9.0
Location
8.9
Vibe
8.5
Room
8.2
Service
7.3
Comfort
7.0
WiFi
6.1
Bar
4.9
Cleanliness
9.0
Breakfast
9.0
Location
8.6
Room
8.3
Vibe
8.0
Service
7.2
Location
9.3
Breakfast
9.1
Room
8.3
Comfort
7.6
Service
7.6
Breakfast
9.2
Location
8.9
Room
7.9
Comfort
7.4
Service
6.9
Location
8.9
Breakfast
8.6
Room
7.7
Service
6.9
9.2 Excellent
Pros: Can’t beat the location proximity to the piazza and train terminal
Cons: The hotel was generally quiet but the people in the next room were noisy moving furniture and having loud intercourse- that wasn’t the hotels fault but affected my sleep. I would stay here again.
10.0 Excellent
Pros: Great place, good location! Clean.
Cons:
4.0 Okay
Pros: The room was clean and the bed was comfortable
Cons: We were given a smoking room which they changed but said it was the last one. There was a strange smell in the hotel which was similar to the smell in the smoking room we had first been given. We were told that they were going to make it a non smoking hotel and we would only go back if this was done. The breakfast was disappointing as there was almost no fresh fruit and not much selection of cooked breakfast but an enormous selection of cakes and bakery which we don't eat for breakfast.
8.8 Excellent
Pros: Located next to the train station, very handy for our trip to Pompeii
Cons: We had one issue that could have been resolved easily. Unfortunately the staff were reluctant to address our concerns. Customer service is poor. Whilst the front desk staff did respond to our questions and enquiries there were no smiling welcoming faces. It almost felt like we were an inconvenience when checking in and asking for directions etc. Very ‘surly’ reception team. Our room wasn’t ready when we checked in at 2.45pm, we were abruptly told that ‘check in from 2pm’ means a room could be ready anytime after 2pm not at 2pm. In summary the hotel itself is clean, offers a nice buffet breakfast and is ideally located for the train station. The staff however need a few lessons in good customer service. As seasoned travelers I can honestly say that the customer service offered here is of the worst I have experienced worldwide. Disappointing.
8.8 Excellent
Pros: Can't recommend this hotel highly enough, we stayed for 3 nights (5-8 September) it was a very special occasion for us and everything about our stay was exceptional! The hotel is great, rooms are lovely with all extras you need, We will definitely be returning
Cons:
8.0 Excellent
Pros: Great location right next to the train station. It is a very busy, loud square but we did not hear the noise through the night. We had a king sized bed with a small balcony overlooking the square. There are several restaurants nearby and a few shops in the train station. The breakfast that was included was decent.
Cons:
9.4 Excellent
Pros: Clean good value and THE closest to train station. Other hotels advertise they are close but you would have to navigate across very busy streets. Staying at this hotel because of its proximity to the train station was the best move we could have made!
Cons: Staff was not helpful over a few small matters.
6.8 Good
Pros: Excellent location, clean room and good breakfast.
Cons: Extremely small room with very soft/worn mattress, safe deposit box in room does not work and extremely small shower stall (can't even bend down).
7.5 Good
Pros: The location is excellent - right next to the train stations - for the high speed train to Rome and the Express train to Sorrento. The room was excellent - big and comfortable bed; clean and big bathroom, great view of the mountains.
Cons: The noise - both from outside (being next to the train station and major road - lots of cars honking all day and night), as well as inside (you could hear the staff outside cleaning or talking or people walking on the floor above you). The rooms overall were not sound proof at all. I needed to use ear plugs every night to sleep. I tried switching rooms, but the front desk staff said it was not possible. The staff - they were not warm or welcoming - they were firm and abrupt - nothing was genuine about their demeanour. You got the impression they were there to do their job and that’s it. I felt like I was just a cog in their wheel - nothing more, nothing less.
10.0 Excellent
Pros: Room was super clean and very updated. Having it right across the street from the train station was a big bonus as we came in to the train station, took the train to Caserta, and then picked up our bags and took train to Sorrento.
Cons:
9.0 Excellent
Pros: Breakfast was great, staff helpful, room nice and clean. It's literally directly across the street from the train station, which was perfect for us.
Cons:
10.0 Excellent
Pros: We had a problem with our passports, and Luigi on reception could not have been more helpful. The hotel is within easy walking distance of the station, the breakfast was very good.
Cons:
The Starhotels Terminus is a romantic hotel in the historic centre of Naples, looking out onto the bustling Piazza Garibaldi, where every detail embodies the hospitality and passion the city is famous for. The 169 rooms and suites, furnished with precious fabrics in warm colours, provide guests a panoramic view of the city or of the magnificent courtyard. The Odeon by Eataly restaurant offers both international and typical Neapolitan dishes, while the Odeon by Eataly bar is the ideal place to enjoy a genuine Neapolitan coffee, as well as light snacks and exquisite cocktails.The scenic terrace on the 7th floor has a spectacular view over the Bay of Naples and in summer it becomes a perfect setting for romantic evenings accompanied by live music performances. The hotel's 8 meeting rooms can host up to 200 people and are equipped with the most modern technology. They offer all the space required for holding business meetings or private events, impeccably organised by a staff of expert professionals.
A stay at B&B Hotel Napoli places you in the heart of Naples, within a 15-minute walk of Naples Cathedral and Spaccanapoli. Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Overall 8.4 Excellent
Based on 3,688 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: The convenience of the location, and how it covered all your needs in a pared down way, excellent value for money and the staff were so helpful.
Good
7.9
Pros: Central place in Naples. Good for late night arrival.
Excellent
10.0
Pros: Nice staff, excellent room and good price
Excellent
9.6
Pros: The room was very tasteful and super clean. The staff members at the reception were very friendly and welcoming. Next time when I´ll go to Italy I´ll definitely stay in a B&B Hotel again.
Good
7.1
Pros: Firstly, Antonio was great and very friendly and helpful. Andre was excellent too. We had an air con problem at 1am and he helped us straight away and checked in on us the next day about it. Couldn’t ask for more Probably the best bed we’ve had all trip too
Excellent
8.3
Pros: This hotel was in a great location as used the train to visit Sorrento & Pompeii. The staff were very helpful & room comfortable & clean. The area around the hotel is not the best, however on the opposite side of the square are some nice restaurants.
Excellent
10.0
Pros: Big room and felt clean and nice view
Good
7.9
Pros: location close to the city center, near the train station, view on the Vesuvio,
Excellent
10.0
Pros: Hotel is close to the central train station, close to the train station to Pompei/Herculaneo, close to most important metro line. Room was big, view to Vezuvio. Staff very kind to help, speaking by excellent english
Good
7.0
Pros: Location is very good for me.
Details
Reviews
Overall 8.4 Excellent
Based on 3,688 reviews
Service
9.6
WiFi
9.1
Location
8.8
Vibe
8.1
Amenities
8.1
Room
7.9
Comfort
7.4
Breakfast
7.1
Service
9.7
Value
8.6
WiFi
8.5
Location
8.4
Amenities
8.2
Vibe
7.9
Room
7.8
Breakfast
6.7
Service
9.8
Amenities
8.7
Location
8.6
Value
8.5
Room
8.4
WiFi
8.4
Comfort
7.7
Vibe
7.7
Breakfast
6.8
Service
9.2
Location
8.8
Value
8.7
Room
8.3
Amenities
8.1
Cleanliness
8.1
Vibe
7.9
Breakfast
7.7
Service
9.7
Location
9.0
Cleanliness
8.5
Value
8.2
Amenities
8.1
Room
7.7
Breakfast
6.6
10.0 Excellent
Pros: The convenience of the location, and how it covered all your needs in a pared down way, excellent value for money and the staff were so helpful.
Cons: The breakfast weren’t very good, although cheap they are very spartan, fruit on the low side.
7.9 Good
Pros: Central place in Naples. Good for late night arrival.
Cons:
10.0 Excellent
Pros: Nice staff, excellent room and good price
Cons: Nothing
9.6 Excellent
Pros: The room was very tasteful and super clean. The staff members at the reception were very friendly and welcoming. Next time when I´ll go to Italy I´ll definitely stay in a B&B Hotel again.
Cons: I liked everything :)
7.1 Good
Pros: Firstly, Antonio was great and very friendly and helpful. Andre was excellent too. We had an air con problem at 1am and he helped us straight away and checked in on us the next day about it. Couldn’t ask for more Probably the best bed we’ve had all trip too
Cons: Unfortunately as with all old buildings the bathroom stank. It was clean but the smell coming through the drains was awful and there wasn’t much you could do. I assume it wasn’t like that in every room
8.3 Excellent
Pros: This hotel was in a great location as used the train to visit Sorrento & Pompeii. The staff were very helpful & room comfortable & clean. The area around the hotel is not the best, however on the opposite side of the square are some nice restaurants.
Cons:
10.0 Excellent
Pros: Big room and felt clean and nice view
Cons: Breakfast .. eating area with no sunlights and humid ..
7.9 Good
Pros: location close to the city center, near the train station, view on the Vesuvio,
Cons: very small lift. If you have big luggage the lift can accomodate only two person
10.0 Excellent
Pros: Hotel is close to the central train station, close to the train station to Pompei/Herculaneo, close to most important metro line. Room was big, view to Vezuvio. Staff very kind to help, speaking by excellent english
Cons:
7.0 Good
Pros: Location is very good for me.
Cons:
A stay at B&B Hotel Napoli places you in the heart of Naples, within a 15-minute walk of Naples Cathedral and Spaccanapoli. Featured amenities include express check-in, express check-out, and a 24-hour front desk.
With a stay at Royal Continental Hotel Naples, you'll be centrally located in Naples, within a 5-minute walk of Castel dell'Ovo and Gulf of Naples. Featured amenities include complimentary wired Internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 6,097 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.2
Pros: The roof top pool was lovely and refreshing on a hot day.
Excellent
8.2
Pros: Good, spacious rooms. Good view from some of the rooms. Staff are helpful and courteous. Very good location.
Good
7.1
Pros: Beautiful view of the Castel d'Uovo and lungomare from balcony.
Mediocre
2.0
Okay
5.4
Pros: It is just an OK place. better for a business trip.
Excellent
8.0
Excellent
9.6
Pros: Great location , wonderful staff very helpful
Excellent
8.0
Pros: The hotel staff were great and the room was terrific. There was a great balcony and the view was incredible.
Good
7.5
Pros: Location room size cappuchino
Okay
5.8
Pros: Great location, nice roof pool with amazing view - my colleagues were pleased with it.
Good
7.5
Pros: Location
Good
6.3
Pros: Location
Details
Reviews
Overall 8.3 Excellent
Based on 6,097 reviews
Beach
9.4
Location
9.3
Breakfast
8.2
Wellness
7.9
Service
7.5
Room
7.2
Cleanliness
5.7
Amenities
5.6
WiFi
4.8
Vibe
4.1
Value
3.9
Beach
9.3
Location
9.2
Breakfast
8.1
Service
7.6
Room
7.1
Pool
5.8
Comfort
5.5
Amenities
5.1
Cleanliness
4.9
Value
3.4
Vibe
3.2
Location
9.6
Beach
9.3
Breakfast
8.4
Room
7.1
Service
6.8
Pool
5.5
Amenities
5.3
Value
4.2
Vibe
3.8
WiFi
3.0
Location
9.3
Breakfast
8.0
Service
6.5
Room
6.0
Amenities
5.7
Pool
5.3
Value
4.2
Vibe
2.8
Location
9.2
Service
7.6
Room
6.4
9.2 Excellent
Pros: The roof top pool was lovely and refreshing on a hot day.
Cons: Loved the pool but wasn't a fan of the salt water.
8.2 Excellent
Pros: Good, spacious rooms. Good view from some of the rooms. Staff are helpful and courteous. Very good location.
Cons: The re are not that many choices for breakfast and lunch. Same menu repeated.
7.1 Good
Pros: Beautiful view of the Castel d'Uovo and lungomare from balcony.
Cons: For the type of room we got, I was expecting slightly better turnout, specifically, real glasses and mugs for water and tea instead of two flimsy plastic cups, hair conditioner along with the shampoo in the bathroom. A staff member was also quite rude to my husband when he asked for a bottle opener so that we could try a special beer that we had just driven all over Basilicata to find and needed to drink before we flew home. I understand that they want to encourage drinking from the mini-bar or hotel restaurant instead, but for a hotel of this caliber, I expected a little more respect for the customers' wishes.
2.0 Mediocre
Pros:
Cons: uncleaned towels with disgusting smell!!
they tried to charge me for 60 euro more!!
5.4 Okay
Pros: It is just an OK place. better for a business trip.
Cons:
8.0 Excellent
Pros:
Cons: There were a couple of reception personnel that were or seemed to be irritated with questions. Eggs at breakfast buffet cold
9.6 Excellent
Pros: Great location , wonderful staff very helpful
Cons: Beds are a little hard for me . Other than that I love the location and the friendliness of the staff
8.0 Excellent
Pros: The hotel staff were great and the room was terrific. There was a great balcony and the view was incredible.
Cons: The shower was awful. There was only a partial "door", and water got everywhere when you took a shower. We had to cover the floor in every towel we had in preparation for the swamp that followed. The pool also required swim caps which was weird and a big bummer because who wants to wear a swim cap?
7.5 Good
Pros: Location room size cappuchino
Cons: Breakfast was pretty basic no balcony furniture early check-in was not allowed
5.8 Okay
Pros: Great location, nice roof pool with amazing view - my colleagues were pleased with it.
Cons: Outdated room (we had 3 rooms and in 1 we had no bed lights) - everything is old. Plastic cups in the room in 4* - really? Used socks from the previous guest behind the chair. Non-smoking hotel with ashtrays near elevators and rooms smelled like a smoking hole. Poor breakfast and not ready at 6.30 am. Keep smiling is something they do not know how to execute. Hotel pretending to be the luxury top overpriced hotel and they just stare at guests with heavy pieces of baggage trying to reach the lobby without any help! And if there is check-in at 3 pm I am not accepting the "room is not ready"!
7.5 Good
Pros: Location
Cons: Put in an inadequate room in old part of hotel on arrival and not the room we had booked. Would have liked to have known that we had to wear swim caps in pool and then made to pay 2 euros for one. Better breakfast
6.3 Good
Pros: Location
Cons: Bed was terrible low to the ground mattress was cheap
With a stay at Royal Continental Hotel Naples, you'll be centrally located in Naples, within a 5-minute walk of Castel dell'Ovo and Gulf of Naples. Featured amenities include complimentary wired Internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
The sophisticated decor of the 146 rooms in this stunning hotel help create the perfect blend of historic detail and modern comfort.
Overall 8.3 Excellent
Based on 3,250 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
5.0
Pros: Coffee was great, food was great, some of the plates were dirty and obviously hadn't been through the dishwasher properly.
Excellent
8.3
Pros: We stay only for a few hours The reception was very helpful and polite also the frond door
Good
7.7
Pros: Common spaces were beautiful and location great. Restaurant was delicious for dinner.
Good
6.3
Pros: The staff were very helpful and friendly.
Good
7.9
Pros: Location in the heart of Naples and the beds were very comfortable. Room and bathroom were clean One member of staff at reception was especially efficient and friendly.
Good
6.0
Excellent
10.0
Pros: Great location, excellent service in front of house and valet parking.
Excellent
9.7
Pros: Loved the area - very old area of the city. Neighborhood is very real (not glitzy or pretentious) and gives a view of the quotidian Napoli. Some of the oldest and best pizzerias are in this area.
Excellent
10.0
Pros: We were upgraded to a suite.
Okay
4.0
Pros: The breakfast was very nice and the beds were comfortable.
Excellent
9.2
Pros: Building itself and its courtyards
Excellent
8.8
Pros: Beautiful courtyard with inexpensive breakfast that is all natural and organic including traditional Italian meats
Details
Reviews
Overall 8.3 Excellent
Based on 3,250 reviews
Breakfast
8.3
Food
8.2
Service
8.1
Amenities
7.4
Room
7.2
Location
6.8
Value
5.0
Bar
5.0
WiFi
2.5
Pool
0.0
Breakfast
8.5
Food
8.2
Service
8.0
Location
7.2
Amenities
7.0
Room
6.8
Cleanliness
5.3
Bar
5.2
Value
4.9
WiFi
1.6
Food
8.3
Breakfast
8.2
Service
8.2
Room
6.9
Location
6.4
Value
5.1
Breakfast
8.1
Food
8.0
Service
7.5
Amenities
7.4
Vibe
7.3
Location
7.3
Room
7.1
Value
5.1
Breakfast
8.7
Service
8.4
Food
8.2
Vibe
7.3
Room
7.2
Location
6.8
Bar
5.0
5.0 Okay
Pros: Coffee was great, food was great, some of the plates were dirty and obviously hadn't been through the dishwasher properly.
Cons: Room is very basic - don't believe the photos!
8.3 Excellent
Pros: We stay only for a few hours The reception was very helpful and polite also the frond door
Cons: Our room wasn’t easy to be found because it was far from the min elevetors
7.7 Good
Pros: Common spaces were beautiful and location great. Restaurant was delicious for dinner.
Cons: Sub-par rooms, no kettle in room, clueless staff (nobody knew what a bath mat was, for example), broken fridge they wouldn’t fix (they said it’s supposed to be warm!), took 30 minutes to get my car (they had said 15 minutes), also no breakfast. Stayed at a much cheaper and nicer
hotel down the block. Wish I had booked that hotel for my days in Naples! You can get much better value than this hotel. A fail for the Sofitel chain.
6.3 Good
Pros: The staff were very helpful and friendly.
Cons: This hotel used to be a castle I think. But the location of it right now is terrible! There is construction going on the Main Street and the area around the hotel looks very dodgy. We only stayed overnight so I was not going to complain...the bed was super UNcomfortable but like I said, it was only for 1 night....won’t do that again!
7.9 Good
Pros: Location in the heart of Naples and the beds were very comfortable. Room and bathroom were clean One member of staff at reception was especially efficient and friendly.
Cons: The sitting areas were dull and there was not a decent outside space to sit, there was a very small terrace on the third floor, but we only came across this by chance. There were no tea or coffee making facilities in the room.
6.0 Good
Pros:
Cons: The restaurant was poor, long waits and food arriving out of sequence, reception gave poor information regarding taxi availability, if they tell you 2 minutes plan for 20 - 40.
10.0 Excellent
Pros: Great location, excellent service in front of house and valet parking.
Cons:
9.7 Excellent
Pros: Loved the area - very old area of the city. Neighborhood is very real (not glitzy or pretentious) and gives a view of the quotidian Napoli. Some of the oldest and best pizzerias are in this area.
Cons: Key cards did not work reliably for rooms
10.0 Excellent
Pros: We were upgraded to a suite.
Cons: The location is edgy.
4.0 Okay
Pros: The breakfast was very nice and the beds were comfortable.
Cons: We get a room in a mansarde, on the 4th floor, even we have had confirmed a superior room.This means, we have to walk thru a corridor were we get lost at a point to find a door who brought us to a set of stairs leading to the 4th floor .No elevator.The roof top was wood, even this is called a Pallazzo.From my perspective our room was more like a barn.The room have a tiny terrace ,who needs an urgent paint, and from which you can only see the rooftops in the neighborhood.In front of the hotel is a round under construction which makes everything dirty and dusty and very difficult to access.The streets near by are very narrow and bad looking , somehow like the favelas , you cannot feel safe after dark.The traffic was seriously disturbed and it takes like 30 minutes just to head the way to the airport in the morning.Even the hotel have a place to park in front of it, the staff have asked us to pay 28 euro for the parking service pretending that they will send us the car to a parking place and will bring us when we need.In fact the car was staying all night in front of the hotel.There was a sign to a parking near by , but since the streets look not safe we have been forced to pay for the “ car valet service”.I have recently stay in the MGallery hotel in Cologne , but this one in Naples is far away from that quality and it was truly a disappointment to find this hotel instead the hotel I have expected after my Cologne visit.I will avoid this chain in the future, just because this so bad experience.I have spent a week in Italy travelling and staying to different kind of hotels, none of them was a chain , but the last night in Naples have almost ruined my holiday due to all these .Another thing to be mentioned, the location is very far from the shopping street, even the concierge said we need 15 minutes to go to the Toledo street , actually it need more like 45 minutes thru some very ugly streets.In total an experience to avoid.
9.2 Excellent
Pros: Building itself and its courtyards
Cons: My room was quiet - as requested - but tiny, and only on 1st floor
8.8 Excellent
Pros: Beautiful courtyard with inexpensive breakfast that is all natural and organic including traditional Italian meats
Cons: The gym facilities are terrible for weightlifting. Good for cardio.
The sophisticated decor of the 146 rooms in this stunning hotel help create the perfect blend of historic detail and modern comfort.
Located in the heart of Naples, near the sea area, the Exe Majestic Hotel is an excellent choice of accommodation. The ten-storey hotel has 114 spacious and comfortable rooms, some of them with panoramic views of the bay of Naples and the Vesuvius. The Exe Majestic has also a restaurant and a café, four meeting rooms of various sizes and capacities, a private parking and wireless coverage throughout the hotel. The Ristorante La Giara serves creative cuisine, while intimately rooted in the Neapolitan culinary tradition. The atmosphere is intimate and discreet.
Overall 8.2 Excellent
Based on 3,236 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.5
Pros: The hotel is convenient and quite well located! You will definitely have a good night sleep there.
Excellent
10.0
Pros: Lovely hotel. Great location. Would definitely stay here again
Excellent
10.0
Pros: The staff was so good and friendly very helpful
Good
7.5
Pros: Accomodation was good, staff very helpful, good location close to boutique shopping and good restaurants , 20 minute taxi from train termini (in peak traffic). Overall very good
Excellent
8.3
Pros: Great location and nice breakfast. Clean room, very comfortable and a good size.
Excellent
9.2
Pros: Breakfast and location.
Excellent
9.6
Pros: Lovely location in the Chiaira area with several bars and restaurants nearby and the bay a short walk away.
Okay
4.2
Pros: Very little
Good
7.5
Pros: Everything
Good
7.1
Pros: The location was good and walking distance to main area of Naples
Details
Reviews
Overall 8.2 Excellent
Based on 3,236 reviews
Wellness
9.2
Location
9.1
Service
8.3
Breakfast
7.4
Room
6.9
Comfort
6.5
WiFi
6.5
Food
6.2
Value
5.5
Amenities
4.8
Vibe
4.3
Bar
1.3
Pool
0.0
Location
9.3
Service
8.3
Breakfast
7.8
Room
7.1
Comfort
6.3
Food
6.1
Value
5.4
Amenities
4.2
Vibe
4.1
Location
9.1
Service
8.0
Breakfast
7.7
Room
6.5
Comfort
5.6
Value
5.1
Vibe
3.7
Location
9.3
Cleanliness
8.9
Service
8.2
Comfort
6.7
Room
6.2
Location
9.3
7.5 Good
Pros: The hotel is convenient and quite well located! You will definitely have a good night sleep there.
Cons: If you have a car and you need to park, it’s not easy to find a car park around.
10.0 Excellent
Pros: Lovely hotel. Great location. Would definitely stay here again
Cons:
10.0 Excellent
Pros: The staff was so good and friendly very helpful
Cons:
7.5 Good
Pros: Accomodation was good, staff very helpful, good location close to boutique shopping and good restaurants , 20 minute taxi from train termini (in peak traffic). Overall very good
Cons:
8.3 Excellent
Pros: Great location and nice breakfast. Clean room, very comfortable and a good size.
Cons: No tea and coffee making facility in the room. Expensive hotel parking at 25 euros a night.
9.2 Excellent
Pros: Breakfast and location.
Cons: High price compared with other hotels of the same level.
9.6 Excellent
Pros: Lovely location in the Chiaira area with several bars and restaurants nearby and the bay a short walk away.
Cons: Nothing
4.2 Okay
Pros: Very little
Cons: We could not park outside the hotel to take our luggage out of the car, we had to go to the car park one floor down. The guy at reception most unhelpful and said “no man to help bring our luggage up”. So 2 ladies (one 79yrs old) had to drag a large suitcase and a carry-on bag each up the ramp from the car to the hotel foyer. Also location was unsavoury. Could not recommend Exe Majestic.
7.5 Good
Pros: Everything
Cons: Anything
7.1 Good
Pros: The location was good and walking distance to main area of Naples
Cons: The bathroom facilities were old and bathroom shower was very small and bottom was cracked TV was very small and reception signal was weak specially international channels
Located in the heart of Naples, near the sea area, the Exe Majestic Hotel is an excellent choice of accommodation. The ten-storey hotel has 114 spacious and comfortable rooms, some of them with panoramic views of the bay of Naples and the Vesuvius. The Exe Majestic has also a restaurant and a café, four meeting rooms of various sizes and capacities, a private parking and wireless coverage throughout the hotel. The Ristorante La Giara serves creative cuisine, while intimately rooted in the Neapolitan culinary tradition. The atmosphere is intimate and discreet.
A stay at Covo degli Angioini - Town House Suites places you in the heart of Naples, within a 10-minute walk of Castel Nuovo and Port of Naples. Featured amenities include express check-in, express check-out, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
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Overall 8.2 Excellent
Based on 732 reviews
All reviews
- All reviews
Excellent
9.6
Pros: it is situated near the ferry terminal. Less then 5 minutes walk to restaurants and cafes.
Good
7.1
Pros: the staff initially were quite helpful
Good
7.5
Pros: The amenities (sauna, hot tub, breakfast in room, drinks in the fridge)
Good
7.5
Pros: Jacuzzi tub!
Mediocre
2.2
Good
7.5
Pros: Good location from the port. Clean, very spacious room and generally the building felt very safe.
Excellent
10.0
Pros: Great location for the port, lots of restaurants near by. Easy to get to from Naples airport
Good
6.3
Pros: Excellent location with nice friendly staff, trying to help you with everything.
Good
7.1
Pros: Space and amenities
Excellent
9.2
Pros: The location of the hotel is convenient and the staff is extremely nice. The room was comfortable with a more than decent size compared to most hotel I have been in the past. Breakfast was really good as well with a large choice (especially when, like me, you are vegetarian)
Good
7.1
Pros: Near port
Good
7.0
Pros: The staff was amazing and very helpful!
Good
7.3
Pros: Very nice hotel with good location (not far from harbour and center). The rooms are very good, big and with stylish design. Staff was very helpfull.
Excellent
8.0
Pros: Super friendly staff, perfect rooms.great!
Okay
5.3
Pros: Modern interior, very nice bathroom, close to port for ferries.
Good
7.7
Pros: I liked very much the hotel and we enjoyed our staying. The room was super- designed, even if it's a bit kitch, like a table suported by 5 angels =) We stayed at lux, and we had really cool jacuzzi (thouth it was loosing water, and after ll th floor was wet). In general we liked it, i would've put 9 from 10.They also recomended vr good restaurant downstairs, it calls Castello Nuovo (I guess)), the food was amaizing!
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Details
Reviews
Overall 8.2 Excellent
Based on 732 reviews
Cleanliness
8.0
Comfort
8.1
Location
9.0
Services
7.9
Staff
8.8
Value for money
7.8
9.6 Excellent
Pros: it is situated near the ferry terminal. Less then 5 minutes walk to restaurants and cafes.
Cons: There isnt any proper signage to tell you where the hotel is located. Once you get to the address, you can see the sign board but there isnt any indication to guide you to the 4th level to get to the hotel reception. There should be a signage on by the lift for hotel guests are aware. We were lucky that a resident living in one of the apartments came by and told us about it.Mind you we arrived there around 11pm !!
7.1 Good
Pros: the staff initially were quite helpful
Cons: this hotel is on the 3rd floor and the lift was broken down. Breakfast was basic. in fact I didn't have breakfast as it wasn't appetising, I did try to have breakfast on my last morning but they were too busy trying to get rid of me and the taxi driver they ordered arrived too early, I didn't even have time to drink a coffee which put me in bad mood. This was the hotel which sent me an email saying I had to check in on line with them and if I didn't I would be fined euro30!!! it made me annoyed before I even arrived there.
7.5 Good
Pros: The amenities (sauna, hot tub, breakfast in room, drinks in the fridge)
Cons: Decor seemed a bit dated. Breakfast was not fresh (scrambled eggs and bacon had been reheated)
7.5 Good
Pros: Jacuzzi tub!
Cons: Didn’t get breakfast, although ordered it the night before
2.2 Mediocre
Pros:
Cons: No wifi in room. The front door would not lock, very unsecured. There were mosquitoes in the room. The bathroom was tiny and you had to step over a bidet to get into the shower. The heater didn't work.The employees were rude
7.5 Good
Pros: Good location from the port. Clean, very spacious room and generally the building felt very safe.
Cons: The finish in the bathroom was poor. The sealant around the sink was a mess, the cubicle shower leaked a lot despite me being ultra careful and I met with an enormous cockroach on the bathroom floor in the middle of the night!!! Eek! Breakfast was ok ish.
10.0 Excellent
Pros: Great location for the port, lots of restaurants near by. Easy to get to from Naples airport
Cons: Building has half floors so need to carry luggage up or down from reception area, as lift does not stop where the rooms are. Just something for those with mobility issues to be aware of.
6.3 Good
Pros: Excellent location with nice friendly staff, trying to help you with everything.
Cons: Room and beds are uncomfortable. Bathroom small with min. supplies.
7.1 Good
Pros: Space and amenities
Cons: Location
9.2 Excellent
Pros: The location of the hotel is convenient and the staff is extremely nice. The room was comfortable with a more than decent size compared to most hotel I have been in the past. Breakfast was really good as well with a large choice (especially when, like me, you are vegetarian)
Cons: I think cleanliness could be improved as I found cigarettes on the balcony and few traces were left in the bathtub. The jacuzzi itself was enjoyable but I regret it not being more performant. Overall it is a good hotel but the little extra that I paid for felt a bit disregarded.
7.1 Good
Pros: Near port
Cons: Difficult to gain entry to check in.
7.0 Good
Pros: The staff was amazing and very helpful!
Cons:
7.3 Good
Pros: Very nice hotel with good location (not far from harbour and center). The rooms are very good, big and with stylish design. Staff was very helpfull.
Cons: A bit strange building, where the hotel is situated, without special signs about hotel. Poor breakfast like in majority of italian hotels.
8.0 Excellent
Pros: Super friendly staff, perfect rooms.great!
Cons:
5.3 Okay
Pros: Modern interior, very nice bathroom, close to port for ferries.
Cons: Noise of the tv from reception
7.7 Good
Pros: I liked very much the hotel and we enjoyed our staying. The room was super- designed, even if it's a bit kitch, like a table suported by 5 angels =) We stayed at lux, and we had really cool jacuzzi (thouth it was loosing water, and after ll th floor was wet). In general we liked it, i would've put 9 from 10.They also recomended vr good restaurant downstairs, it calls Castello Nuovo (I guess)), the food was amaizing!
Cons: The onlu one thing that there was confusion when we arrived. We couldn't find the hotel, coz it's not like they have some billboard on the road or adv ecc. We took the elvator, came to the door of the hotel, and no one opened a door to us, coz' the guy from reception left it... we were waiting kinda 15 min before he came, and we were thinking that they just have stolen our money and our bank accounts are already empty.... lol...and 1 more thing, i didn't like that there was a lot of garbage downstairs... but it's what Napoli like!!! U can do nothing.
A stay at Covo degli Angioini - Town House Suites places you in the heart of Naples, within a 10-minute walk of Castel Nuovo and Port of Naples. Featured amenities include express check-in, express check-out, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
The ibis Styles Napoli Garibaldi hotel is located close to Napoli Centrale train station and Garibaldi metro station. The historic center of Naples, with its characteristic alleyways, the Galleria Umberto I, Piazza del Plebiscito and the Napoli Sotterrane a underground tour, is within easy walking distance. Ideally located for visiting the surrounding areas as well (Sorrento, Pompeii, Herculaneum). Paying partner-operated parking garage near to the hotel. Bar open from 5pm to midnight, Monday to Saturday.
Overall 8.1 Excellent
Based on 3,428 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.2
Pros: Room larger than expected for that price. Very good breakfast.
Excellent
9.6
Pros: Very nice hotel easy to get to by walking but not if disabled
Good
6.3
Good
7.1
Pros: Clean and tidy, and good central location
Excellent
10.0
Pros: Close to train station. Beautiful roomy clean hotel.
Excellent
10.0
Pros: Close to central station and Avis rental car station
Good
7.7
Pros: Very clean and helpful staff. Convenient location but not a great neighborhood. That said we still found a lot of good restaurants that were walking distance and travelled in a group
Good
6.3
Good
6.7
Pros: Close to train station
Mediocre
2.5
Good
7.5
Pros: Location and breakfast
Details
Reviews
Overall 8.1 Excellent
Based on 3,428 reviews
WiFi
9.4
Service
9.3
Location
8.8
Vibe
7.8
Breakfast
7.3
Room
7.1
Bar
2.9
Service
9.3
WiFi
8.9
Location
8.5
Vibe
7.4
Room
7.3
Breakfast
7.2
Service
9.7
WiFi
8.9
Location
8.8
Vibe
7.6
Room
7.5
Breakfast
7.4
Service
9.4
Location
8.9
Cleanliness
8.6
Vibe
7.6
Breakfast
7.4
Room
7.0
Comfort
6.2
Service
9.4
Location
8.5
Vibe
7.2
Breakfast
6.9
Room
5.9
9.2 Excellent
Pros: Room larger than expected for that price. Very good breakfast.
Cons: Nothing
9.6 Excellent
Pros: Very nice hotel easy to get to by walking but not if disabled
Cons:
6.3 Good
Pros:
Cons: The bed needs throwing in the bin. Not fit for purpose.
7.1 Good
Pros: Clean and tidy, and good central location
Cons: The room was dull, needed brighter and better lighting
10.0 Excellent
Pros: Close to train station. Beautiful roomy clean hotel.
Cons: Neighborhood was boring, but offset by proximity to trains.
10.0 Excellent
Pros: Close to central station and Avis rental car station
Cons:
7.7 Good
Pros: Very clean and helpful staff. Convenient location but not a great neighborhood. That said we still found a lot of good restaurants that were walking distance and travelled in a group
Cons:
6.3 Good
Pros:
Cons: Breakfast below standard.
6.7 Good
Pros: Close to train station
Cons:
2.5 Mediocre
Pros:
Cons: this hotel is not safe someone enter to our room!!! take our bag /passport/cash!! during we sleep! and hotel just dont care
7.5 Good
Pros: Location and breakfast
Cons: Needed more towels
The ibis Styles Napoli Garibaldi hotel is located close to Napoli Centrale train station and Garibaldi metro station. The historic center of Naples, with its characteristic alleyways, the Galleria Umberto I, Piazza del Plebiscito and the Napoli Sotterrane a underground tour, is within easy walking distance. Ideally located for visiting the surrounding areas as well (Sorrento, Pompeii, Herculaneum). Paying partner-operated parking garage near to the hotel. Bar open from 5pm to midnight, Monday to Saturday.
A stay at Hotel Ideal places you in the heart of Naples, within a 15-minute walk of Spaccanapoli and Centro Direzionale. Featured amenities include express check-in, a 24-hour front desk, and multilingual staff.
Overall 7.9 Good
Based on 3,108 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.8
Okay
4.2
Excellent
8.3
Pros: Hotel facilities and location excellent
Excellent
8.0
Pros: The hotel is a few minutes away from Napoli Centrale train station, very easy to find. The staff was welcoming. The room was clean and quiet. The food in the hotel restaurant came from a restaurant on the first floor, and it was amazing, we did get to sit in a balcony above all the fuss in the street and taste real Neapolitan pizza! The next morning, we enjoyed the breakfast buffet and it was great! There was everything - from savory to sweet options, eggs, juices, coffee and so much more! Really tasty and a great start to a day!
Excellent
8.8
Pros: The staff.
Excellent
9.6
Pros: Excellent location, five minute walking distance from Napoli central station. Breakfast has a good range of options, even gluten free.
Good
7.1
Pros: Location location location as we were on a train at 7am in the morning !
Excellent
8.0
Pros: Location, clean & comfortable
Excellent
9.2
Pros: Location, service, cleaning, food.
Good
7.1
Pros: Location Reasonable price I have stayed in the hotel before I stayed in a renovated room ( small though)which is much better The breakfast where there is option of having a plain omelette if you request one
Details
Reviews
Overall 7.9 Good
Based on 3,108 reviews
Location
9.4
Service
8.7
WiFi
8.4
Breakfast
8.3
Bar
7.3
Room
5.9
Comfort
3.6
Amenities
2.4
Location
9.6
Service
8.9
Breakfast
8.5
Room
5.8
Comfort
4.1
Amenities
2.8
Location
9.2
Breakfast
8.4
Service
8.4
Room
5.9
Comfort
3.6
Amenities
2.8
Location
9.4
Breakfast
8.5
Service
8.5
Room
6.2
Comfort
3.5
Amenities
3.0
Location
9.5
8.8 Excellent
Pros:
Cons: Ac was not strong
4.2 Okay
Pros:
Cons: Hotel Ideal is very dissapointed for the money you pay;it is too dirty;in the room we saw a lot of ants,dust,there is no desk for clothes and electrical plug dont' work,breakfast is poor and it is too old everything,but also I won't comment balcony and shower which is disaster.location is the best thing and I give a big like for it.
8.3 Excellent
Pros: Hotel facilities and location excellent
Cons: I was in room 56. I found it to be very noisy on the outside. Had ear plugs in and was still noisy. Other than that, hotel was great.
8.0 Excellent
Pros: The hotel is a few minutes away from Napoli Centrale train station, very easy to find. The staff was welcoming. The room was clean and quiet. The food in the hotel restaurant came from a restaurant on the first floor, and it was amazing, we did get to sit in a balcony above all the fuss in the street and taste real Neapolitan pizza! The next morning, we enjoyed the breakfast buffet and it was great! There was everything - from savory to sweet options, eggs, juices, coffee and so much more! Really tasty and a great start to a day!
Cons: Our room was a bit small and the window was covered with an opaque film, so we did not get any sunlight. But all in all, if you are staying for a short period of time, this place is perfect!
8.8 Excellent
Pros: The staff.
Cons: The breakfast.
9.6 Excellent
Pros: Excellent location, five minute walking distance from Napoli central station. Breakfast has a good range of options, even gluten free.
Cons:
7.1 Good
Pros: Location location location as we were on a train at 7am in the morning !
Cons: Nothing to dislike given the cost, it is what it is good basic accommodation near the station
8.0 Excellent
Pros: Location, clean & comfortable
Cons:
9.2 Excellent
Pros: Location, service, cleaning, food.
Cons: Pretty much everything was great!
7.1 Good
Pros: Location Reasonable price I have stayed in the hotel before I stayed in a renovated room ( small though)which is much better The breakfast where there is option of having a plain omelette if you request one
Cons: No regular elevator I was lucky on day of arrival there was somebody who brings your luggage to your room ( especially if you’re in the second floor ) The elevator for emergency I was told I can use was not functioning on the day of my departure so I have to bring my heavy luggage down by myself I guess the guy who was there on my arrival is not regular So not senior and heavy luggage friendly The only staff member who smiled was the lady in the kitchen Overall not a friendly staff
A stay at Hotel Ideal places you in the heart of Naples, within a 15-minute walk of Spaccanapoli and Centro Direzionale. Featured amenities include express check-in, a 24-hour front desk, and multilingual staff.
This is the only hotel in Naples so close to the main ways of access to the city. It is the ideal place to move to the city centre and to Pompei, Ercolano, Sorrento and the Amalfi Coast. 152 comfortable rooms with private services all with tub, pay tv, wi-fi, satellite television, mini bar, safety box, hair-dryer, direct telephone, air conditioning, wireless internet access. It also provides 8 rooms with equipped bathrooms for disabled guests. The Gym And The Jacuzzi-Tub - Roof Level - Are Not Available, The Solarium - Roof Level - Is Available From June To September.
Overall 7.9 Good
Based on 2,254 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
9.6
Pros: Location is great, close to Central station and airport transport. Good value for money. Staff very helpful and friendly.
Mediocre
3.8
Excellent
8.8
Pros: The Staff made me feel at home. Very clean. Situated close to center.
Excellent
10.0
Pros: Very nice hotel, I will come again. I'm also enjoyed breakfast ,too.
Excellent
10.0
Pros: Extremely convenient to train station, best breakfast I've had in my three week Europe trip, employees friendly and helpful, rooms high quality for cost
Excellent
9.0
Pros: The friendliness of the staff and the cleanliness of the hotel.
Excellent
8.3
Pros: Hotel was very nice and the location suited our needs as was very close to station. However the area in general was not very nice and did not feel very safe at night. Breakfast was great.
Good
7.0
Pros: Staff were helpfull
Excellent
9.2
Pros: Excelent location near the central station. The bed was huge and the room facing the back was very quiet despite having a vending machine right outside the room working 24/7.
Excellent
9.4
Pros: The hotel was in a prime location right next to the central station (trains) and was a great base for Naples. Good rates and very helpful staff. The breakfast was also lovely and all very very good value!
Good
6.7
Pros: Immediate surroundings not pleasant, but very convenient for Central Station
Good
7.9
Pros: Proximity to Garibaldi stations, a good breakfast and excellent service at reception desk.
Details
Reviews
Overall 7.9 Good
Based on 2,254 reviews
Bar
10.0
Service
9.0
Breakfast
8.8
Location
8.2
WiFi
8.1
Room
6.6
Cleanliness
6.5
Value
5.6
Vibe
4.7
Amenities
4.1
Breakfast
8.9
Service
8.8
Location
8.3
Comfort
6.6
Cleanliness
6.1
Room
6.0
Vibe
4.1
Service
9.2
Breakfast
8.7
Location
8.3
Comfort
7.4
Room
6.0
Breakfast
9.0
Service
8.8
Location
8.2
Room
6.4
Service
9.3
Breakfast
8.9
Location
8.5
Room
5.8
9.6 Excellent
Pros: Location is great, close to Central station and airport transport. Good value for money. Staff very helpful and friendly.
Cons: A little too much Street noise.
3.8 Mediocre
Pros:
Cons: Our first night was ok. The following day I started the itchiness and on the 3rd day my skin started to swell and developed a blisters. I knew it was a bites I informed the reception and they adviced me to ask an ice at the bar. Antonio was very helpful the man at the bar..he spoke the receptionist I got a bed bug bites.. arriving with clear smooth skin going back to Dublin with 7bed bug bites, my other side of my eyebrow is swollen. My 2 fingers is swollen and has blisters. My left arms has 3 bed bug bites swollen and also has blisters. They moved us to different room. Underneath the room is dusty. No wonder I experienced a bed bug bites. I travel almost every two months and stayed in different hotels but I never experienced a bed bug bites. I'm so unlucky.. the hotel is noisy..you can hear every words conversations.
8.8 Excellent
Pros: The Staff made me feel at home. Very clean. Situated close to center.
Cons:
10.0 Excellent
Pros: Very nice hotel, I will come again. I'm also enjoyed breakfast ,too.
Cons:
10.0 Excellent
Pros: Extremely convenient to train station, best breakfast I've had in my three week Europe trip, employees friendly and helpful, rooms high quality for cost
Cons: Neighborhood around train station not the best
9.0 Excellent
Pros: The friendliness of the staff and the cleanliness of the hotel.
Cons: That the price of the parking wasn't mentioned upfront. I had no problem in paying it, but there was no mention about the 18 euros per night. In the facilities there was the parking mentioned like it was the hotel's.
8.3 Excellent
Pros: Hotel was very nice and the location suited our needs as was very close to station. However the area in general was not very nice and did not feel very safe at night. Breakfast was great.
Cons: Two of the three lifts were not working so it was very slow to get to and from room. Tried to sign out or hire a towel for excursion to Capri and they were unaccommodating. Didn't expect this from a Ramada Hotel.
7.0 Good
Pros: Staff were helpfull
Cons: WiFi intermittent access
9.2 Excellent
Pros: Excelent location near the central station. The bed was huge and the room facing the back was very quiet despite having a vending machine right outside the room working 24/7.
Cons: The hotel is in an old, vintage, style but still very funcional. Both the hotel restaurant and the room service close very early.
9.4 Excellent
Pros: The hotel was in a prime location right next to the central station (trains) and was a great base for Naples. Good rates and very helpful staff. The breakfast was also lovely and all very very good value!
Cons: The outside of the hotel isn't very nice (as in the streets) it is quite run down and doesn't feel very safe. The hotel feels to be in a bad part of Naples but as it is so close to the station it is 5 minutes walk.
6.7 Good
Pros: Immediate surroundings not pleasant, but very convenient for Central Station
Cons: Room needs redecorating
7.9 Good
Pros: Proximity to Garibaldi stations, a good breakfast and excellent service at reception desk.
Cons: It could do much better with a general refurbishment. Such a good property.
This is the only hotel in Naples so close to the main ways of access to the city. It is the ideal place to move to the city centre and to Pompei, Ercolano, Sorrento and the Amalfi Coast. 152 comfortable rooms with private services all with tub, pay tv, wi-fi, satellite television, mini bar, safety box, hair-dryer, direct telephone, air conditioning, wireless internet access. It also provides 8 rooms with equipped bathrooms for disabled guests. The Gym And The Jacuzzi-Tub - Roof Level - Are Not Available, The Solarium - Roof Level - Is Available From June To September.
With a stay at Grand Hotel Europa, you'll be centrally located in Naples, just a 5-minute walk from Centro Direzionale and 12 minutes by foot from Spaccanapoli. Featured amenities include a business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events.
Overall 7.9 Good
Based on 1,058 reviews
All reviews
- All reviews
Good
7.1
Pros: Breakfast was very good. Excellent position right next to railway station.
Excellent
10.0
Pros: Very close to the central railway station
Excellent
9.7
Pros: Staff was very friendly, convenient location
Okay
5.8
Pros: Great shower, clean linen and towels.
Excellent
10.0
Pros: Excellent hotel. Professional staff, excellent location if arriving/leaving by train. Clean, comfy bed, good pillows, proper shutters, good wifi. Cannot fault it for the price! They even checked me in immediately despite it being way earlier than check in time!
Excellent
9.2
Pros: This hotel was just perfect for a stop over - the staff were really friendly and the room was really clean and comfortable and the air conditioning worked!
Excellent
9.2
Pros: This is an excellent well run traditional hotel . It is a welcome refuge in the station area of naples . The breakfast was good and evening meals in the restaurant very nice . We would definately stay there again .
Excellent
8.3
Pros: Staff was friendly and the location was good.
Good
6.0
Pros: Staff was pleasant. Room was clean.
Good
7.1
Pros: Good hotel with responsive staff.
Good
7.0
Pros: location: close to main station, historic center and bus stop for the airport. Cleanliness of the room: excellent! towels: changed everyday! Breakfast: good to excellent for an '' italian breakfast '' ...
Okay
5.3
Pros: It is very close the railway station. You can have a good dinner in the restaurant in this hotel.
Good
6.0
Pros: We only stayed one night as we were in sorrento and we had an early flight home so it was convienient for us to stay here. It was close to the train station and Alibus to the airport which we used. The breakfast could have been better, no fresh fruit only tinned, the bread in the basket was hard and we had to wait until it was filled again, the machine for coffee was very slow and people had to queue to use it. Overall the hotel was nice and clean, our room was nice but bathroom very small. Because our room was at the front of hotel we could not open the window as the noise from the traffic was unbearable ( not the hotel's fault) so it was good that there was air con. If we had to do an overnight stay in Naples again we would stay here .
Good
6.0
Pros: the location was excellent, close to train/transport station, very useful if you intend to do a lot of travelling to see all the Roman sights.
Good
7.0
Pros: Big room, nice and clean, breakfast was ok, staff was helpful, computer with free internet access on the lobby, all advertised facilities were available, very good location if you want to travel around Naples - close to Circumvesuviana main station, close to the trains station, relatively close to port, bus stop for airport just around the corner, buses that take you to the city center have the main station very close to the hotel
Good
6.8
Pros: Helpfulness of desk styaff (reopended car park late at night)
Good
7.6
Pros: $self.pros
Good
6.0
Pros: Very close to the Naples Central Railway Station (within walking distance)
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Cons: $self.cons
Good
6.8
Pros: Good location
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Cons: $self.cons
Good
7.5
Pros: Nice room, proffessional and very kind personal
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Cons: $self.cons
Details
Reviews
Overall 7.9 Good
Based on 1,058 reviews
Cleanliness
8.0
Comfort
7.7
Location
8.2
Services
7.6
Staff
8.1
Value for money
8.0
7.1 Good
Pros: Breakfast was very good. Excellent position right next to railway station.
Cons: Staff could have been a bit friendlier. Work at station made sleep difficult, but we were moved to a rear room which was quiet.
10.0 Excellent
Pros: Very close to the central railway station
Cons: .
9.7 Excellent
Pros: Staff was very friendly, convenient location
Cons: Stairs
5.8 Okay
Pros: Great shower, clean linen and towels.
Cons: Reception staff were a bit indifferent. Location wasn't the greatest, near the train station but the walk from the station was through a group of homeless. The bathroom was clean but the only tolieries were a shower cap and sachet of shower was. Hotel hairdryer was like try to use a vacume crevice tool !
10.0 Excellent
Pros: Excellent hotel. Professional staff, excellent location if arriving/leaving by train. Clean, comfy bed, good pillows, proper shutters, good wifi. Cannot fault it for the price! They even checked me in immediately despite it being way earlier than check in time!
Cons: The air conditioning was a bit too noisy and the sleep mode did not work. But it was really a minor issue.
9.2 Excellent
Pros: This hotel was just perfect for a stop over - the staff were really friendly and the room was really clean and comfortable and the air conditioning worked!
Cons: Nothing
9.2 Excellent
Pros: This is an excellent well run traditional hotel . It is a welcome refuge in the station area of naples . The breakfast was good and evening meals in the restaurant very nice . We would definately stay there again .
Cons:
8.3 Excellent
Pros: Staff was friendly and the location was good.
Cons:
6.0 Good
Pros: Staff was pleasant. Room was clean.
Cons: Location worked for what we needed...but, it was directly across from the train station....very noisy. Not good first impression. Street was very dirty.
7.1 Good
Pros: Good hotel with responsive staff.
Cons: Everything was ok.
7.0 Good
Pros: location: close to main station, historic center and bus stop for the airport. Cleanliness of the room: excellent! towels: changed everyday! Breakfast: good to excellent for an '' italian breakfast '' ...
Cons:
5.3 Okay
Pros: It is very close the railway station. You can have a good dinner in the restaurant in this hotel.
Cons: The stuff are not very friendly.
6.0 Good
Pros: We only stayed one night as we were in sorrento and we had an early flight home so it was convienient for us to stay here. It was close to the train station and Alibus to the airport which we used. The breakfast could have been better, no fresh fruit only tinned, the bread in the basket was hard and we had to wait until it was filled again, the machine for coffee was very slow and people had to queue to use it. Overall the hotel was nice and clean, our room was nice but bathroom very small. Because our room was at the front of hotel we could not open the window as the noise from the traffic was unbearable ( not the hotel's fault) so it was good that there was air con. If we had to do an overnight stay in Naples again we would stay here .
Cons: Not a good selection at the breakfast, very noisy hotel as a lot of traffic outside.
6.0 Good
Pros: the location was excellent, close to train/transport station, very useful if you intend to do a lot of travelling to see all the Roman sights.
Cons: some of the reception staff could have been a bit more friendly, but apart from that everything was ok.
7.0 Good
Pros: Big room, nice and clean, breakfast was ok, staff was helpful, computer with free internet access on the lobby, all advertised facilities were available, very good location if you want to travel around Naples - close to Circumvesuviana main station, close to the trains station, relatively close to port, bus stop for airport just around the corner, buses that take you to the city center have the main station very close to the hotel
Cons: The neighborhood looks a little frightening (although we got used to it after the first too days, and there was no danger after all...:-))), rooms with windows on Corso Meridionale are very noisy, we had some trouble sleeping.
6.8 Good
Pros: Helpfulness of desk styaff (reopended car park late at night)
Cons: \LOcation!
7.6 Good
Cons: air conditioning was not good... rooms were hot
6.0 Good
Pros: Very close to the Naples Central Railway Station (within walking distance)
6.8 Good
Pros: Good location
7.5 Good
Pros: Nice room, proffessional and very kind personal
With a stay at Grand Hotel Europa, you'll be centrally located in Naples, just a 5-minute walk from Centro Direzionale and 12 minutes by foot from Spaccanapoli. Featured amenities include a business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events.
The Best Western Hotel Plaza is an historical building of the 19th century, recently renovated. We are located near the inner city and the airport, train station and bus terminal. Our restaurant offers local cuisine and the meeting rooms accommodate up to 150 guests. Enjoy your stay.
Overall 7.5 Good
Based on 2,023 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
4.2
Pros: Daytime staff are lovely
Good
6.7
Pros: The staff were superb with their provision of information. Thank you to Gianfranco & Olympia. Ease of metro transport which was close.
Okay
5.0
Pros: Ease of finding it in a foreign location
Okay
4.2
Pros: The hotel was clean
Okay
5.4
Pros: Convenient to the train station & airport
Good
7.5
Pros: They have wonderful breakfast and very helpful staff .
Okay
5.4
Pros: the mattress and breakfast were good
Okay
5.8
Pros: The breakfast was adequate. The location was very convenient for the main train station and notwithstanding some critical previous reviews of the immediately surrounding area, by ensuring I returned to the hotel in the evening by 10pm, any potential problems were avoided.
Excellent
9.6
Pros: Location was good - near train station - breakfast was excellent - neighbourhood was poor - front entrance area had a lot of people milling around day and night drinking and whatever - we did not feel safe there
Good
6.7
Pros: Rooms were clean, bathroom were ok too. Shower cubicle was extra small. Location is good in terms of accesibility to train station but otherwise it is rundown area. We did not feel threatened by those loitering around in the square outside the hotel. They are there, that's it. i dont think any case of mugging or crime against the hotel guest is mentioned in any of the reviews. Checkout was smooth because of Olimpia
Okay
5.8
Pros: The hotel were clean - comfortable and the stuff were ok.
Excellent
10.0
Pros: We especially liked the breakfast waiter Antonio ! He was a delight and very helpful -he spoke good English -the front of house staff were also very helpful and efficient .
Details
Reviews
Overall 7.5 Good
Based on 2,023 reviews
Breakfast
9.0
WiFi
8.9
Service
8.6
Location
7.5
Room
6.5
Comfort
4.8
Bar
0.8
Breakfast
9.0
Service
8.2
Location
7.2
Room
6.0
Vibe
5.0
Comfort
4.1
Breakfast
8.9
Service
8.4
Location
7.4
Room
6.4
Food
5.6
Breakfast
8.7
Service
8.3
Location
7.4
Room
5.9
Comfort
4.7
Service
8.2
Location
8.0
Room
5.6
4.2 Okay
Pros: Daytime staff are lovely
Cons: Location is terrible. We actually watched drug deals from the balcony. Google earth this location before booking. The overnight staff who checked us in was so reluctant to give us our room. Not fun given the location and is arriving at 12.30am.
6.7 Good
Pros: The staff were superb with their provision of information. Thank you to Gianfranco & Olympia. Ease of metro transport which was close.
Cons: The room was small. The shower power was very poor. The local area was awash with migrants who at one point were fighting outside the hotel. The location is quite a distance from the shopping, restaurants, sites of interest. Probably a 2 or 3 star hotel in the UK.
5.0 Okay
Pros: Ease of finding it in a foreign location
Cons: Never was given any paperwork to sign . I left my personal items in the room and the staff could not help me in any way get them back and since it was a foreign country, I did not know what services were available to assist me
4.2 Okay
Pros: The hotel was clean
Cons: This hotel had an extremely rude staff, they were not helpful in setting up an airport transfer. Also this hotel is in a AWFUL area. I felt extremely unsafe, did not even want to leave my hotel to briefly retrieve dinner. I would stay away from this hotel if at all possible.
5.4 Okay
Pros: Convenient to the train station & airport
Cons: The shower was extremely tight even for a small person.
7.5 Good
Pros: They have wonderful breakfast and very helpful staff .
Cons: My room was very small and the shower cubicle too.Turning in there is a nightmare.
5.4 Okay
Pros: the mattress and breakfast were good
Cons: location was terrible small rooms
5.8 Okay
Pros: The breakfast was adequate. The location was very convenient for the main train station and notwithstanding some critical previous reviews of the immediately surrounding area, by ensuring I returned to the hotel in the evening by 10pm, any potential problems were avoided.
Cons: Nothing.
9.6 Excellent
Pros: Location was good - near train station - breakfast was excellent - neighbourhood was poor - front entrance area had a lot of people milling around day and night drinking and whatever - we did not feel safe there
Cons:
6.7 Good
Pros: Rooms were clean, bathroom were ok too. Shower cubicle was extra small. Location is good in terms of accesibility to train station but otherwise it is rundown area. We did not feel threatened by those loitering around in the square outside the hotel. They are there, that's it. i dont think any case of mugging or crime against the hotel guest is mentioned in any of the reviews. Checkout was smooth because of Olimpia
Cons: Staff at the checkin were indifferent. However, Olimpia was very nice and helpful and was the only cheerful person amongst the entire staff. As it is, the negative reviews make you apprehensive and you have very little expectations, the indifferent attitude from staff adds to the melancholy. The vault like doors in the room add to the fear bcoz they look like they are meant to resist an invasion. The color scheme in the corridor and lobby is also gloomy. Management needs to make the place cheerful and put good staff at least on the front desk. I will not go back to this hotel for these reasons and not for the outside atmosphere.
5.8 Okay
Pros: The hotel were clean - comfortable and the stuff were ok.
Cons: The door randomly locks when I am in the room.
10.0 Excellent
Pros: We especially liked the breakfast waiter Antonio ! He was a delight and very helpful -he spoke good English -the front of house staff were also very helpful and efficient .
Cons: A bath rather than a shower
The Best Western Hotel Plaza is an historical building of the 19th century, recently renovated. We are located near the inner city and the airport, train station and bus terminal. Our restaurant offers local cuisine and the meeting rooms accommodate up to 150 guests. Enjoy your stay.
A stay at Hotel Vergilius-Billia places you in the heart of Naples, within a 15-minute walk of Spaccanapoli and Centro Direzionale. Featured amenities include express check-in, a 24-hour front desk, and multilingual staff. Planning an event in Naples? This hotel has facilities measuring 538 square feet (50 square meters), including a meeting room.
Overall 7.4 Good
Based on 4,021 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6.3
Pros: Close to the train station which was important for me.
Excellent
10.0
Pros: Very good location
Good
7.0
Pros: The beds were really comfortable. Quiet air con. Convenient location, close to train, bus, metro and to walk. Friendly and helpful staff.
Excellent
8.8
Pros: Big spacious room, nice decor and comfy bed/ great pillows!. Lovely breakfast with plenty of choice. Staff were excellent, very friendly, approachable and helpful. Very close to the main station (Napoli centrale) and Piazza Garibaldi, lots of restaurants and shops just a few minutes around the corner. A police presence around the station helps dispel some of the fears about being mugged ( we never saw or were aware of any problems during our stay) We felt safe while we were walking around.
Good
7.0
Pros: Staff were friendly and helpful
Good
7.9
Pros: Location Breakfast
Good
7.1
Pros: The central position to station and some good shopping . Breakfeast was your standard Italian breakfeast,pastries and cakes
Excellent
8.3
Pros: Very good
Good
7.5
Pros: Nice hand location
Details
Reviews
Overall 7.4 Good
Based on 4,021 reviews
Location
8.7
Service
8.1
Breakfast
7.2
WiFi
7.0
Value
6.8
Food
6.6
Room
5.7
Cleanliness
5.4
Service
9.0
Location
8.4
Breakfast
7.9
Food
6.5
Room
5.6
Cleanliness
5.3
Service
8.0
Location
8.0
Breakfast
7.2
Vibe
6.5
Food
6.4
Cleanliness
5.1
Room
4.7
Location
8.7
Service
8.0
Breakfast
7.3
Comfort
5.9
Vibe
5.4
Room
5.2
Amenities
3.7
Location
8.9
Service
8.2
Room
5.0
6.3 Good
Pros: Close to the train station which was important for me.
Cons: Very noisy neighbourhood. Hard pillows. No hot water one morning. Poor breakfast
10.0 Excellent
Pros: Very good location
Cons:
7.0 Good
Pros: The beds were really comfortable. Quiet air con. Convenient location, close to train, bus, metro and to walk. Friendly and helpful staff.
Cons: The shower leaked on the first day, we were given another room very quickly. The first room was a bit stark and without atmosphere.
8.8 Excellent
Pros: Big spacious room, nice decor and comfy bed/ great pillows!. Lovely breakfast with plenty of choice. Staff were excellent, very friendly, approachable and helpful. Very close to the main station (Napoli centrale) and Piazza Garibaldi, lots of restaurants and shops just a few minutes around the corner. A police presence around the station helps dispel some of the fears about being mugged ( we never saw or were aware of any problems during our stay) We felt safe while we were walking around.
Cons: Some of the hotel needs updating. The photos on the website show the hotel to a very good standard. The rooms and reception area are lovely, the rest needs some attention. The area is run down, people frequently seen throwing rubbish on the streets. Nobody seems to care about the city.
7.0 Good
Pros: Staff were friendly and helpful
Cons: Photos advertised did not match rooms. Bathroom has been newly renovated but rooms are looking tired and needing an uplift.
7.9 Good
Pros: Location Breakfast
Cons: Bed comfort Very basic room Old hotel with parts which have been upgraded
7.1 Good
Pros: The central position to station and some good shopping . Breakfeast was your standard Italian breakfeast,pastries and cakes
Cons: The hotel is old and needs a fe furnish. The bathroom did not even have a toilet roll holder and no fridge in the room.
8.3 Excellent
Pros: Very good
Cons: location
7.5 Good
Pros: Nice hand location
Cons:
A stay at Hotel Vergilius-Billia places you in the heart of Naples, within a 15-minute walk of Spaccanapoli and Centro Direzionale. Featured amenities include express check-in, a 24-hour front desk, and multilingual staff. Planning an event in Naples? This hotel has facilities measuring 538 square feet (50 square meters), including a meeting room.
The NH Napoli Panorama, formerly known as NH Napoli Ambassador, hotel is a modern skyscraper set in a perfect location in the historic center of Naples. From here, guests can easily access some of the city’s top sites, such as Castel Maschio Angioino, Palazzo Reale, and Via Roma for shopping and restaurants. The harbor is also nearby, where you can board a ferry to the islands of Capri or Ischia. Business travelers will enjoy the convenience of being within just 500m of the Stazione Marittima of Trieste Congress Center. NH Napoli Panorama has 230 rooms and each one comes with spectacular views over the city, sea or Mount Vesuvius. The rooms are comfortable and the decor is soothing with crisp whites and fall accents. There is free Wi-Fi in each room and throughout the hotel. Our buffet-style breakfast is served fresh each morning and there are a variety of options to choose from. La Loggetta restaurant features an international menu along with many local specialties that use only the freshest Italian ingredients. If you want to unwind with your favorite cocktail, there is a cozy bar. The hotel has a mini-gym. There are also 7 meeting rooms for up to 200 people.
Overall 7.4 Good
Based on 3,898 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
4.2
Mediocre
2.9
Pros: The location close to the port/harbor.
Okay
4.2
Pros: Breakfast was ok. Good location.
Excellent
9.6
Pros: The bed was very comfortable and big. The view was amazing on the 28th floor. The space and cleanliness of the room. The quietness. We slept like babies.
Mediocre
3.0
Pros: Nothing
Good
7.5
Pros: Everyone was very helpful. Any questions or suggestions, they were able to help.
Excellent
8.3
Pros: You know what you get with NH
Excellent
10.0
Pros: Perfect location! And we also had an incredible view over the city and the sea.
Good
6.0
Pros: Croissants were good! Beds were comfy. Lifts surprisingly quick when you’re heading for level 23.
Good
7.1
Pros: View, location
Details
Reviews
Overall 7.4 Good
Based on 3,898 reviews
Location
9.2
Service
7.6
Breakfast
6.3
Room
5.3
WiFi
4.8
Value
4.4
Food
4.2
Amenities
4.0
Wellness
3.0
Vibe
2.7
Cleanliness
2.4
Bar
2.4
Location
9.2
Service
7.7
Breakfast
6.5
Room
6.4
Value
5.2
Amenities
4.1
Cleanliness
2.4
Vibe
2.1
Location
9.4
Service
7.7
Breakfast
6.1
Comfort
5.4
Room
5.3
Vibe
2.6
Cleanliness
2.1
Location
9.4
Service
8.1
Breakfast
6.7
Room
5.0
Cleanliness
1.9
Service
7.4
Room
4.7
4.2 Okay
Pros:
Cons: The rooms are very dirty. Curtains and carpeting filthy. Cables hanging from the television. The bathroom floods as the half shower glass has no silicone stopping the drain off. The toilet bowl disgusting. I can only attach one foto per room so I am unable to publish more. As a long term user of NH Hitels this was by far the worst.
2.9 Mediocre
Pros: The location close to the port/harbor.
Cons: Everything, hygiene was poor, stains on walls, carpets.. I did not get the double bed I booked online because they had non left. For €147 a night I would have expected more.
4.2 Okay
Pros: Breakfast was ok. Good location.
Cons: Room was in very poor condition. Carpet, wall paper & shower was dirty, worn down. Totally unfitting NH chain hotel supposed to be of good standard. No information on website that gym was closed.
9.6 Excellent
Pros: The bed was very comfortable and big. The view was amazing on the 28th floor. The space and cleanliness of the room. The quietness. We slept like babies.
Cons: Queuing at the lift as our room was on the 28th floor. The chaos at the breakfast. At 7h30, a horde of people arrived and there was obviously not enough staff to handle the situation.
3.0 Mediocre
Pros: Nothing
Cons: No breakfast. Difficulty getting the room with 2 beds. Bathroom fittings broken. Carpets dirty. No help storing our bags. What I saw of Naples was disappointing, it was dirty. We went to Sorrento. Gorgeous.
7.5 Good
Pros: Everyone was very helpful. Any questions or suggestions, they were able to help.
Cons: N:a
8.3 Excellent
Pros: You know what you get with NH
Cons: Room and on 27th floor
10.0 Excellent
Pros: Perfect location! And we also had an incredible view over the city and the sea.
Cons: Nothing.
6.0 Good
Pros: Croissants were good! Beds were comfy. Lifts surprisingly quick when you’re heading for level 23.
Cons: The carpet very stained and needs replacing. Lighting in both room and bathroom poor. No tea making facilities which is disappointing for a 4 star hotel.
7.1 Good
Pros: View, location
Cons:
The NH Napoli Panorama, formerly known as NH Napoli Ambassador, hotel is a modern skyscraper set in a perfect location in the historic center of Naples. From here, guests can easily access some of the city’s top sites, such as Castel Maschio Angioino, Palazzo Reale, and Via Roma for shopping and restaurants. The harbor is also nearby, where you can board a ferry to the islands of Capri or Ischia. Business travelers will enjoy the convenience of being within just 500m of the Stazione Marittima of Trieste Congress Center. NH Napoli Panorama has 230 rooms and each one comes with spectacular views over the city, sea or Mount Vesuvius. The rooms are comfortable and the decor is soothing with crisp whites and fall accents. There is free Wi-Fi in each room and throughout the hotel. Our buffet-style breakfast is served fresh each morning and there are a variety of options to choose from. La Loggetta restaurant features an international menu along with many local specialties that use only the freshest Italian ingredients. If you want to unwind with your favorite cocktail, there is a cozy bar. The hotel has a mini-gym. There are also 7 meeting rooms for up to 200 people.
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