Guest reviews
Overall rating
6.0
Good
Based on 146 reviews
Cleanliness
7.8
Comfort
7.0
Pickup/dropoff
6.6
Value for money
7.8
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Pros
"The customers service was excellent ."
(in 5 reviews)
"Cheap, car was fine no problems."
(in 5 reviews)
"I like the reasonable price of the rental."
(in 7 reviews)
Cons
"The customer service was terrible."
(in 7 reviews)
Recent reviews
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Find reviews that mention:
customer service
shuttle from airport
credit card
friendly staff
pick up the car
rental place
dirty car
car great
returned the car
liability insurance
great price
took minutes
located at the airport
good service
car available
good experience
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4.8
Didn’t have car that I requested
Pros: They tried to give me a car similar (but also not available) and let me choose out of the available cars which were all Nissans..
Cons: That I booked a convertible 3 months in advance and then I come in and they said it won’t be returned until tomorrow... the least they could’ve done was call me and give me a refund so I could go elsewhere... paid for a premium car got a Nissan and a free tank of gas
review from
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10.0
Pros: Rental went as it should without issues.
Cons: Car windshield dirty inside.
review from
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4.8
Very easy drop off... nightmare pickup.
Pros: Staff was nice at drop off. Quick and easy. Price was over $200 cheaper than anything else I found
Cons: Pickup was a hassle. The front counter rep acted put out that I didn't want the extra insurance. Kept asking all the other nickel & dime things... I know thats their job. But when someone tells you "no" don't act upset and then make the customer wait because your mad.
review from
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4.0
Need 2 shuttle to reach car this place.
Pros: Car was dirty. Needs 2 shuttle to reach here. First 1 shuttle from airport to main car rental and car rental to this place .
Cons: Car was dirty and needs 2 shuttle to reach here.
review from
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10.0
Great car, great service
Pros: Everything
Cons: Nothing
review from
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8.0
Pros: Good prices and no line.
Cons: Not in the rental car center but right across the street.
review from
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6.0
I did get the car I booked. They announced just at
Pros: The replacement car was very clear, almost new. Discount proposed as compensation.
Cons: It was not the category booked. No substitution proposed.
review from
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8.0
Cons: central locking does not work
review from
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4.0
I try to cancelled my reservation 4 times can't ge
Pros: I try to calls NuU car the numbers provided is not working number-number is not good. You all need to update the correct number that your customers can be reach. The number you provides was 702-433-3535 not a good number. I think I reserve to get my refund fees back for not showing up $25.00
Cons: Need to update the correct phone numbers
review from
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2.0
The company is a fraud
Cons: The company doesn't exist and the customer service number is disconnected. I didn't realize this until I arrived at the airport to pick up my rental. I've called kayak to voice my displeasure. Again this company is a fraud...do not rent from them!
review from
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10.0
SHOCK...
Pros: Had to change reservation through counter... every company gave me a hard time EXCEPT N U... and they happen to be the cheapest too... shocking
Cons: I LOVE EVERYTHING ABOUT THIS NEW COMPANY... even service with Mike when I RETURNED the car... and I was late... You the man Mike
review from
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10.0
Pros: Rental went as it should without issues.
Cons: Car windshield dirty inside.
review from
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10.0
Great car, great service
Pros: Everything
Cons: Nothing
review from
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10.0
SHOCK...
Pros: Had to change reservation through counter... every company gave me a hard time EXCEPT N U... and they happen to be the cheapest too... shocking
Cons: I LOVE EVERYTHING ABOUT THIS NEW COMPANY... even service with Mike when I RETURNED the car... and I was late... You the man Mike
review from
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4.8
Didn’t have car that I requested
Pros: They tried to give me a car similar (but also not available) and let me choose out of the available cars which were all Nissans..
Cons: That I booked a convertible 3 months in advance and then I come in and they said it won’t be returned until tomorrow... the least they could’ve done was call me and give me a refund so I could go elsewhere... paid for a premium car got a Nissan and a free tank of gas
review from
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4.8
Very easy drop off... nightmare pickup.
Pros: Staff was nice at drop off. Quick and easy. Price was over $200 cheaper than anything else I found
Cons: Pickup was a hassle. The front counter rep acted put out that I didn't want the extra insurance. Kept asking all the other nickel & dime things... I know thats their job. But when someone tells you "no" don't act upset and then make the customer wait because your mad.
review from
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4.0
Need 2 shuttle to reach car this place.
Pros: Car was dirty. Needs 2 shuttle to reach here. First 1 shuttle from airport to main car rental and car rental to this place .
Cons: Car was dirty and needs 2 shuttle to reach here.
review from
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6.0
I did get the car I booked. They announced just at
Pros: The replacement car was very clear, almost new. Discount proposed as compensation.
Cons: It was not the category booked. No substitution proposed.
review from
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4.0
I try to cancelled my reservation 4 times can't ge
Pros: I try to calls NuU car the numbers provided is not working number-number is not good. You all need to update the correct number that your customers can be reach. The number you provides was 702-433-3535 not a good number. I think I reserve to get my refund fees back for not showing up $25.00
Cons: Need to update the correct phone numbers
review from
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2.0
The company is a fraud
Cons: The company doesn't exist and the customer service number is disconnected. I didn't realize this until I arrived at the airport to pick up my rental. I've called kayak to voice my displeasure. Again this company is a fraud...do not rent from them!
review from
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Where can I find NU Car hire cars in Las Vegas?
7230 Gilespie St., NU Car car rentals
Address
7230 Gilespie St.Phone
702-462-2664Top tips for hiring a car from NU Car in Las Vegas
- Economy car hires from NU Car in Las Vegas are around 41% cheaper than other car types, on average
FAQs about hiring a car from NU Car in Las Vegas
What is the most popular car hire from NU Car in Las Vegas?
Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from NU Car in Las Vegas.
How many car hire locations does NU Car have in Las Vegas?
NU Car has 2 car hire locations in Las Vegas. Take a look at our NU Car hire location map to find the best car hires near you.
Does NU Car have a car hire location at the airport: McCarran Airport (LAS)?
Yes
Does NU Car offer shuttle or airport pick-up services from McCarran Airport (LAS)?
Yes
