Book Enterprise car hires in Las Vegas

Pros: Staff was fine, as expected.

Cons: Neither the pick-up or drop-off locations were at the actual airports, so had to use additional taxi or shuttle. The truck's a/c smelled like an old sock. Also, something about the truck wouldn't accept a normal gas fill-up without cutting off as a pump does when the tank is full. It took over 15 minutes and over 50 pump handle squeezes (i stopped counting after 50) just to fill up. Tried every pump angle possible, but it would constantly cut-off. This was super frustrating on a long drop with multiple gas stops. There was also a used plastic tooth-flosser in the bed. I notified the Enterprise agent of these things at drop-off.

Pros: The staff in the Las Vegas Enterprise, on boulder Hwy was the worst. I have rented before from enterprise and I had a pleasant experience. Never had any issues . This time the staff was super rude and unhelpful. From the manager , to the assistant manager ( that speaks Spanish) . They treated us horribly. I don’t recommend anyone to go to this location .

Cons: Honestly, I don’t know what could have been better since everything was so awful . They provided us with the worst experience from beginning to end .

Pros: The guy behind the counter was friendly.

Cons: There was a 100 minute wait to get the car and it wasn’t what we ordered. Then the biggest problem was we took the car into the desert and it had a slow leak in the tire. We had to fill it with air twice on our was back to switch out cars. This ruined our one day we had to explore outside the city in a car.

Pros: The car itself was nice.

Cons: Pickup took over 1 hr with only 3 other people inside. Didn't advise us that they were closed on Sunday when we dropped off. Rep pushed heavy on the insurance package

Pros: Didn't realize the location booked was not the one at the airport, ended up paying more to book from the airport location.

Cons: Kayak should have made it very clear that this would not be the airport location