Guest reviews
Overall rating
7.3
Good
Based on 7,380 reviews
Cleanliness
7.3
Comfort
7.1
Pickup/dropoff
6.6
Value for money
6.9
Pros
"Car was nice and clean."
(in 739 reviews)
"But overall a good experience"
(in 87 reviews)
"nice clean car, helpful personel."
(in 331 reviews)
Cons
"Worst customer service experience EVER."
(in 257 reviews)
"Could not pick the car."
(in 102 reviews)
"Didn't have a credit card."
(in 100 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
car was clean
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pick up and drop
great car
car i reserved
car was great
car available
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great value
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great price
great experience
friendly staff
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6.8
Pros: Staff are Okey a little bit Slowly, talking the Phone in the middle of Conversation and take Time To get the Car Ready On pick up !!! Take like 1:15Hr With only 1 person at front Of Me .
Cons: I ask To drop me off back to my place Like 4miles away, the guy Say We Cannot...
review from
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10.0
Pros: From picking up my rental to dropping off my rental. Everything was Awesome! Staff was very friendly and welcoming. Especially paying my rental with a debit. The process was so easy and agent was so helpful. I've had difficulty booking rental with a debit. But Dollar/Thrifty staff was very comfortin
Cons: Can't think of anything that needed to be adjusted with the service.
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10.0
Pros: When an issue arose, people jumped up to do their best.
review from
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7.2
Pros: Nice staff, easy drop off
Cons: Car exterior was pretty filthy, hard to see out of rear window
review from
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7.6
Cons: I was charged extra for my spouse as 2d driver. Rental was too pushy for offering upgrade even we said that need only city car.
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4.8
Pros: Car was OK. Was not model or size I paid for
Cons: Was not model or size I paid for. People were reluctant to change to car I actually paid for. Ended up putting us in lesser and smaller model. Said there was nothing like the XTS we ordered. I walked by 4 of them on the way to get our car.
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8.8
Pros: Staff was helpful. I came early so the car type I had reserved wasn't available so I had a smaller car. Very efficient car. Somewhat spartan however it worked out just fine
Cons: I was dropping of on memorial day. I was concerned about shop being open. It was but this location isn't a 24hr lot. Like 8am to some evening hour. I couldn't quite return at hour I returned to town. It was acceptable to me but, for others like catching a flight it might've been an issue.
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4.4
Pros: The Infinity QX50 was excellent.
Cons: Rental agent was poor. Didn’t disclose all fees and charges, even though he was specifically asked about them.
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5.6
Cons: The staff did a good job, the vehicle had worn tires on the rear that needed to be aired up three times in two weeks. One had a flat spot that was extremely noisy at highway speeds. The car only had 22,000 miles on it and should have had four new tires due to excessive wear.
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5.2
Cons: The prices on the website are misleading. This is the second time ive rented and when i arrive the vehicle advertised is no where adequate. So another vehicle which costs much more must be rented. Im going to try Costco next time- which covers the insurance too.
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10.0
Pros: Everythinh
review from
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4.8
Pros: The staff was great!
Cons: The insurance prices were VERY VERY high and we were not given the car we expected - it was cheap and had no power.
review from
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10.0
Pros: From picking up my rental to dropping off my rental. Everything was Awesome! Staff was very friendly and welcoming. Especially paying my rental with a debit. The process was so easy and agent was so helpful. I've had difficulty booking rental with a debit. But Dollar/Thrifty staff was very comfortin
Cons: Can't think of anything that needed to be adjusted with the service.
review from
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10.0
Pros: When an issue arose, people jumped up to do their best.
review from
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8.8
Pros: Staff was helpful. I came early so the car type I had reserved wasn't available so I had a smaller car. Very efficient car. Somewhat spartan however it worked out just fine
Cons: I was dropping of on memorial day. I was concerned about shop being open. It was but this location isn't a 24hr lot. Like 8am to some evening hour. I couldn't quite return at hour I returned to town. It was acceptable to me but, for others like catching a flight it might've been an issue.
review from
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10.0
Pros: Everythinh
review from
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6.8
Pros: Staff are Okey a little bit Slowly, talking the Phone in the middle of Conversation and take Time To get the Car Ready On pick up !!! Take like 1:15Hr With only 1 person at front Of Me .
Cons: I ask To drop me off back to my place Like 4miles away, the guy Say We Cannot...
review from
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7.2
Pros: Nice staff, easy drop off
Cons: Car exterior was pretty filthy, hard to see out of rear window
review from
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7.6
Cons: I was charged extra for my spouse as 2d driver. Rental was too pushy for offering upgrade even we said that need only city car.
review from
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4.8
Pros: Car was OK. Was not model or size I paid for
Cons: Was not model or size I paid for. People were reluctant to change to car I actually paid for. Ended up putting us in lesser and smaller model. Said there was nothing like the XTS we ordered. I walked by 4 of them on the way to get our car.
review from
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4.4
Pros: The Infinity QX50 was excellent.
Cons: Rental agent was poor. Didn’t disclose all fees and charges, even though he was specifically asked about them.
review from
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5.6
Cons: The staff did a good job, the vehicle had worn tires on the rear that needed to be aired up three times in two weeks. One had a flat spot that was extremely noisy at highway speeds. The car only had 22,000 miles on it and should have had four new tires due to excessive wear.
review from
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5.2
Cons: The prices on the website are misleading. This is the second time ive rented and when i arrive the vehicle advertised is no where adequate. So another vehicle which costs much more must be rented. Im going to try Costco next time- which covers the insurance too.
review from
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4.8
Pros: The staff was great!
Cons: The insurance prices were VERY VERY high and we were not given the car we expected - it was cheap and had no power.
review from
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Where can I find Dollar hire cars in Las Vegas?
7135 Gilespie Street, Dollar car rentals
Address
7135 Gilespie StreetPhone
+1 866 434 2226Top tips for hiring a car from Dollar in Las Vegas
- Economy car hires from Dollar in Las Vegas are around 46% cheaper than other car types, on average
FAQs about hiring a car from Dollar in Las Vegas
What is the most popular car hire from Dollar in Las Vegas?
Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Dollar in Las Vegas.
How many car hire locations does Dollar have in Las Vegas?
Dollar has 3 car hire locations in Las Vegas. Take a look at our Dollar hire location map to find the best car hires near you.
Does Dollar have a car hire location at the airport: McCarran Airport (LAS)?
Yes
Does Dollar offer shuttle or airport pick-up services from McCarran Airport (LAS)?
Yes
