Guest reviews
Overall rating
7.3
Good
Based on 7,341 reviews
Overall
6.8
Cleanliness
7.3
Comfort
7.1
Pickup/dropoff
6.6
Value for money
6.9
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Pros
"Car was nice and clean."
(in 739 reviews)
"But overall a good experience"
(in 87 reviews)
"nice clean car, helpful personel."
(in 331 reviews)
Cons
"Worst customer service experience EVER."
(in 257 reviews)
"Could not pick the car."
(in 102 reviews)
"Didn't have a credit card."
(in 100 reviews)
Recent reviews
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customer service
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car was clean
nice car
car i reserved
great value
car available
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great experience
friendly staff
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10.0
Over the top customer service!
Pros: The pickup was uneventful and pleasant, but the drop off was amazing. When we pulled into the lot, a representative named Armando Gonzalez asked if we were headed to the airport. I told him yes and that we were pressed for time. He then took my paperwork into the office and told us to stay in the car with our luggage. He was back out in less than 2 minutes with my receipt, got in the driver's seat of the car and took us to the airport, dropping us and luggage at the airline ticket counter.
Cons: No complaints whatsoever.
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2.0
Cons: I wasn't allowed to rent the car I had reserved.
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2.0
Cons: was unable to rent car! would not take my card wanted to charge more money for the car. will never book with Dollar again!!! not happy at all.
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10.0
Highly satisfied
Pros: Our representative, Lequisha, was excellent in every way, we were very happy.
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9.2
Pros: Very fast pick up and drop off. Friendly staff.
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2.0
Cons: See above
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5.6
Not a great rental
Pros: The car ran. They did have a nice man to give us a ride back to airport.
Cons: Worst car rental I've had. Realized car had 3/4 tank of gas as driving away. Turned on air and it stirred up the worst smell ever. I bought air freshener. Then I bought freshener spray. Couldn't kill the horrible smell. Should have taken it back right away. Didn't see it transport wasn't included from airport. No pick up.
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2.0
Poor
Cons: I showed up at the airport dollar car rental. I gave them my confirmation info. They said the car had been booked at a off site location. That location was closed at that time. They refused to help other than charge me for another car. The site I booked it on did not give me that info. Instead of paying them I went some where else to rent a car.
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9.6
Good Experience Renting a car from this company
Pros: I was able to choose my own ride!! Gave us the option to pick what car you want and drive off!!
Cons: None so far!!
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2.0
Worst car rental experience ever.
Pros: I liked the beginning price that the car rental originally cost.
Cons: I was misinformed about the car we got in exchange for a vehicle that was malfunctioning. Because of this I was overcharged $150. I will never return to dollar car rental and the employee I spoke too about the overcharges was very rude and of no help.
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10.0
Pros: clean car and windshield for once
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10.0
Customer servive A+
Pros: There weren’t any cars available when I arrived for pickup, but La Queesha offered an incredible upgrade at a minimal charge so I wouldn’t have to wait 2 hours! I took it and drive away in ten minutes. She was super sweet and very pleasant. Give her a promotion!
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10.0
Over the top customer service!
Pros: The pickup was uneventful and pleasant, but the drop off was amazing. When we pulled into the lot, a representative named Armando Gonzalez asked if we were headed to the airport. I told him yes and that we were pressed for time. He then took my paperwork into the office and told us to stay in the car with our luggage. He was back out in less than 2 minutes with my receipt, got in the driver's seat of the car and took us to the airport, dropping us and luggage at the airline ticket counter.
Cons: No complaints whatsoever.
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10.0
Highly satisfied
Pros: Our representative, Lequisha, was excellent in every way, we were very happy.
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9.2
Pros: Very fast pick up and drop off. Friendly staff.
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9.6
Good Experience Renting a car from this company
Pros: I was able to choose my own ride!! Gave us the option to pick what car you want and drive off!!
Cons: None so far!!
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10.0
Pros: clean car and windshield for once
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10.0
Customer servive A+
Pros: There weren’t any cars available when I arrived for pickup, but La Queesha offered an incredible upgrade at a minimal charge so I wouldn’t have to wait 2 hours! I took it and drive away in ten minutes. She was super sweet and very pleasant. Give her a promotion!
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2.0
Cons: I wasn't allowed to rent the car I had reserved.
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2.0
Cons: was unable to rent car! would not take my card wanted to charge more money for the car. will never book with Dollar again!!! not happy at all.
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2.0
Cons: See above
review from
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5.6
Not a great rental
Pros: The car ran. They did have a nice man to give us a ride back to airport.
Cons: Worst car rental I've had. Realized car had 3/4 tank of gas as driving away. Turned on air and it stirred up the worst smell ever. I bought air freshener. Then I bought freshener spray. Couldn't kill the horrible smell. Should have taken it back right away. Didn't see it transport wasn't included from airport. No pick up.
review from
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2.0
Poor
Cons: I showed up at the airport dollar car rental. I gave them my confirmation info. They said the car had been booked at a off site location. That location was closed at that time. They refused to help other than charge me for another car. The site I booked it on did not give me that info. Instead of paying them I went some where else to rent a car.
review from
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2.0
Worst car rental experience ever.
Pros: I liked the beginning price that the car rental originally cost.
Cons: I was misinformed about the car we got in exchange for a vehicle that was malfunctioning. Because of this I was overcharged $150. I will never return to dollar car rental and the employee I spoke too about the overcharges was very rude and of no help.
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Where can I find Dollar hire cars in Las Vegas?
7135 Gilespie Street, Dollar car rentals
Address
7135 Gilespie StreetPhone
+1 866 434 2227Top tips for hiring a car from Dollar in Las Vegas
- Compact car hires from Dollar in Las Vegas are around 51% cheaper than other car types, on average
FAQs about hiring a car from Dollar in Las Vegas
What is the most popular car hire from Dollar in Las Vegas?
Mini (Dodge Grand Caravan or similar) is the most frequently booked car hire type from Dollar in Las Vegas.
How many car hire locations does Dollar have in Las Vegas?
Dollar has 3 car hire locations in Las Vegas. Take a look at our Dollar hire location map to find the best car hires near you.
Does Dollar have a car hire location at the airport: McCarran Airport (LAS)?
Yes
Does Dollar offer shuttle or airport pick-up services from McCarran Airport (LAS)?
Yes
