Pick-up location | Las Vegas |
---|---|
Car types | Compact, Convertible, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Luxury, People mover, Premium, Standard, Standard SUV |
Rental locations | 141 |
Airport locations | 38 |
Popular agencies | Thrifty, Dollar, Sixt, Budget |
Economy | $105/day |
Compact | $104/day |
Intermediate | $104/day |
Standard | $117/day |
Full-size | $106/day |
People mover | $176/day |
Full-size SUV | $153/day |
Premium | $128/day |
Luxury | $119/day |
Convertible | $171/day |
Intermediate SUV | $112/day |
Standard SUV | $133/day |
5.7
Okay
1182 reviewsCleanliness
6.3
Comfort
6.1
Pick-up/Drop-off
5.2
Value for money
5.8
3 locations in Las Vegas
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1.9 Horrible
Jun 2021
3.9 Mediocre
Jun 2021
6.0 Good
May 2021
Pros:
Quick pickup and drop off of the car.Cons:
They could have checked the engine oil level before giving the car for a week long usage. I got it with very low engine oil were in the middle of the week it already giving me a oil change warning all the time makes me worry with all my driving. Upon returning, I have 3% left on engine oil with so much conservative driving. 😞6.0 Good
May 2021
Pros:
Drop off was very easy, nice clean late model car.Cons:
It took 2 hrs to get our car when we arrived. Way understaffed!!!!8.0 Excellent
May 2021
Cons:
This location is different from the car rental center, is only open from 8AM to 4 PM, and the street name has been changed though both Kayak and Dollar have not updated this in their systems. There is not a shuttle service from the Airport to this location so you have to Uber it to get there. Taking that cost into consideration, you don’t save any money renting a car from here plus getting there and back can be quite a hassle. It’s a shame because the service was great otherwise.2.0 Mediocre
May 2021
Pros:
I was able to select a pickup time of 10PM, yet the counter closes at 10PM? We waited in line for the airport shuttle and travelled all the way over to just have to backtrack to a Uber and not get the car until the next morning. The wait the following Morning was over an hour in line.5.4
Okay
1361 reviewsCleanliness
5.4
Comfort
5.8
Pick-up/Drop-off
4.8
Value for money
5.8
One location in Las Vegas
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8.0 Excellent
May 2021
Pros:
Check-in was bad. Took to long. Agent tried to update us too much. Turn-in was excellent.Cons:
Make the check-in faster without trying to sale more upgrades.10.0 Excellent
Mar 2021
Cons:
i would rent from them again, very pleased with everything4.0 Okay
Mar 2021
Pros:
no10.0 Excellent
Mar 2021
Pros:
They were a lot of help.10.0 Excellent
Mar 2021
Pros:
Easy drop off and pick upCons:
Great experience, reviews say it’s far from the airport but if you know that going in, it’s not bad6.0 Good
Mar 2021
Pros:
Friendly staff.8.2
Excellent
131 reviewsCleanliness
8.4
Comfort
8.2
Pick-up/Drop-off
8.1
Value for money
8.0
One location in Las Vegas
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9.2 Excellent
Jul 2017
Cons:
The windshield was cleaned very poorly, and when the sun hit it right, the view was very obscured by streak marks etc.9.6 Excellent
May 2017
Pros:
Checkin clerk was very friendly and gave us maps to help us navigate around. Choice of cars was good4.0 Okay
May 2017
Pros:
NothingCons:
Too informal4.0 Okay
May 2017
Cons:
Pushy upsell on insurance despite already buying from priceline. Despite paying for upgrade to SUV can't tell me what is the difference from normal SUV2.0 Mediocre
May 2017
Cons:
They car smelled like cigarettes! and the usb ports didn't work. very disappointed...3.6 Mediocre
May 2017
Cons:
My credit card was compromised between the time I booked the reservation and the time for car rental and changing the credit card was a huge hassle at the rental car center. Also, did not get the car that I booked - there were none left so got a lesser model.7.5
Good
507 reviewsCleanliness
8.0
Comfort
7.9
Pick-up/Drop-off
7.1
Value for money
7.4
36 locations in Las Vegas
Locations in Las Vegas
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2.0 Mediocre
Jun 2021
Cons:
Pretty much everything. The car condition, the agents professionalism and courtesy, the safety of the car, the location, the wait time. The car’s front tires had the wear bars showing. We felt very unsafe in this car.6.0 Good
May 2021
Pros:
Friendly staff, clean, comfortable carCons:
I wanted to rent from the airport location, but I actually rented from a satellite location. When I took the shuttle to the rental center I was told that I was at the wrong location. I then had to take a taxi to pick up my car. Enterprise would not let me drop it off at the airport, so I was really stuck at drop off time because I had no way to get to the airport. I'm not sure where the mix up was, but I probably missed something on kayak's website.10.0 Excellent
May 2021
Pros:
Madison was very helpful and kind. Appreciated their flexibility, kindness and professionalism very much. By far the best car rental experience I’ve had in years2.0 Mediocre
May 2021
Pros:
not muchCons:
rental was 1:20 minutes late. dirty and had empty tank. then after rental i was up charged $20. shady business practices4.0 Okay
May 2021
Pros:
The carCons:
Kayak redirected me to another location without me realizing it. As a result, I had to pay for a very expensive taxi to take me to the other location10.0 Excellent
May 2021
Pros:
Very easy to work with. Gave us an upgrade because they were short.Cons:
Pick up process was slow. They were busy and we had to wait for the car to be cleaned. But overall we were satisfied7.0
Good
162 reviewsCleanliness
7.5
Comfort
7.5
Pick-up/Drop-off
7.0
Value for money
7.1
2 locations in Las Vegas
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10.0 Excellent
Apr 2022
10.0 Excellent
May 2021
Pros:
Staff and Tony friendly. Reasonably fast. Clean new car. East drop off.10.0 Excellent
May 2021
Pros:
No problemsCons:
It was fine8.0 Excellent
May 2021
Pros:
The super pleasant associate checked us in efficiently and quickly. She went over the details for our prepaid rental accurately, and gave us directions out of the Plaza Casino.Cons:
Prices could be better!!!!2.0 Mediocre
May 2021
Pros:
Customer service doesn't answer the phone. We had multiple issues with the car that probably could have been resolved by phone but they are not answering their phone lines due to covid. Emails take 5 days to get a response. We ended up having to drive 2 hours out of our way to take the car back because we just wanted to switch to another company.Cons:
Customer service!!10.0 Excellent
Apr 2021
Pros:
The positivew and car choices were awesome.Cons:
Shuttle bus at all locations should be a must.6.3
Good
434 reviewsCleanliness
7.2
Comfort
6.9
Pick-up/Drop-off
6.0
Value for money
6.4
2 locations in Las Vegas
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6.0 Good
May 2021
Cons:
The rental desk was either completely under staffed or something has gone very wrong with their process. Waited in line for an hour and twenty minutes to pick up my car. I rented a small SUV and got a hatchback instead.2.0 Mediocre
May 2021
Cons:
Aid need to pay deposit when u book from u guys so didnt get a car she would lst me use 2 card to pay difference. Will never use thrid party8.0 Excellent
May 2021
Cons:
Las Vegas pick up took 2 hours at the Dollar Rental car counter. Not enough staff, and the line snaked through the rental car area6.0 Good
May 2021
Pros:
Only because I joined the club It didn't take that long, if not you would be in line for a LONG while.Cons:
If Thrifty had their own counter, theirs was closed, had to go to Dollar Rental to pick up.2.0 Mediocre
May 2021
Cons:
Give people a heads up on the fact that there is going to be extra hidden fees upon reservation pick up. Terrible I had made a reservation for $325 and end up paying $200 more then expected.8.0 Excellent
May 2021
Cons:
Wait for the shuttle from airport to rental car desk was so long that we had to take a taxi for over $20.6.2
Good
297 reviewsCleanliness
6.8
Comfort
6.9
Pick-up/Drop-off
5.9
Value for money
6.0
15 locations in Las Vegas
Locations in Las Vegas
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2.0 Mediocre
May 2021
Pros:
The drop off was fast and easyCons:
The price for the rental was horrible. When I aeiived to get my rental I was informed that the size of my selection was too small for my party size. In order to get a larger vehicle, an upgrade I have to pay $40 per day more. While this is common practice, after doing a price comparison I found that the tots price ended up being almost $700 more than any other company for the same class vehicle. This is the first time this has ever happened. Then to add insult into injury, we found that the vehicle was significantly damaged. Almost as if it was the last car on the lot. It was almost midnight and my family and I were extremely tiered and didn’t notice the damage until the next day. After I payed for the vehicle including deposit. I didn’t have enough money to wait for a refund and rent another vehicle. I feel completely played.2.0 Mediocre
May 2021
Pros:
The car was nice.Cons:
It took almost 3 hours to pick up the rental. And when I dropped it off I was told I would get an email receipt, that I still have yet to get.2.0 Mediocre
Apr 2021
Pros:
No the manager was turning people away that had reservations if your not going to stay open for those late flights don't rent cars I will never use A is againCons:
I don't recommend Arizona period10.0 Excellent
Apr 2021
Pros:
No waiting to pick up car. Great customer service.10.0 Excellent
Apr 2021
Pros:
Amazing staff10.0 Excellent
Apr 2021
Pros:
Yes, very easyCons:
None6.1
Good
244 reviewsCleanliness
6.3
Comfort
6.4
Pick-up/Drop-off
5.8
Value for money
6.1
6 locations in Las Vegas
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10.0 Excellent
May 2021
Pros:
Staff was great, rental car was nice and clean.Cons:
The Advantage Rental space is actually separate from the rental facility and takes some extra effort to get to8.0 Excellent
May 2021
Pros:
It was quick and easy. Staff person was friendly and not pushy.Cons:
Address on Google Maps was wrong so they need to change that. We went to the wrong place first.10.0 Excellent
May 2021
Pros:
Staff was very friendly and helpful.Cons:
Car smelled of smoke from previous renters.6.0 Good
Apr 2021
Cons:
My car smelled like Cigarette smoke so bad that we had to bring it back the next day and get a different car8.0 Excellent
Mar 2021
Pros:
The staff was accommodating in a very difficult situation- no cars! The manager kept her cool(I tried) and we came to a resolution. Cars are brand new.Cons:
Lack of cars when we arrived after a long day7.2 Good
Mar 2020
Pros:
Yes and yes.Cons:
We had all of our luggage in the vehicle, had done the inspection etc. we went to get in and it smelled of cigarette smoke. I cannot tolerate that smell. They were very good about giving us a different vehicle, but my husband is 72 years old and I gave a broken wrist, so unpacking and repacking was a big deal.5.9
Okay
595 reviewsCleanliness
6.4
Comfort
6.4
Pick-up/Drop-off
5.7
Value for money
5.9
One location in Las Vegas
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6.0 Good
May 2021
Pros:
yesCons:
price2.0 Mediocre
May 2021
Cons:
Our plane was delayed and by the time we arrived at the car rental place it was closed. We called the number and it was closed too. We had to call an Uber to get a ride to our hotel.10.0 Excellent
May 2021
Cons:
So expensive. Outrageously expensive for a basic car for two days.6.0 Good
May 2021
Pros:
Check in and check out was greatCons:
The car was small and cheap. Could hardly get in and out of it it set so low.6.0 Good
Apr 2021
Pros:
The staff was very helpful and pleasant. The ridiculous part was how long it took to get to the counter to check in. Waited almost an hour. Only one agent at the rental desk. It's obvious Payless is heavily subscribed. why not get more people in place to service your clients?Cons:
The wait to get the car was interminable! After a long flight the last thing you want to do is stand in line with hundreds of people around you in the midst of a pandemic. Step it up Payless/Avis! Returning the car was very easy! Thank you for that.4.0 Okay
Apr 2021
Pros:
The car I rented stunk like crazy of weed. I drove most of my trip with the windows open.Cons:
Payless counter actually open and not at a different rental co.5.9
Okay
122 reviewsCleanliness
6.0
Comfort
6.4
Pick-up/Drop-off
6.0
Value for money
6.0
One location in Las Vegas
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8.8 Excellent
Jan 2020
Cons:
Had booked car for date at 7pm. Since we picked up car at 829pm, the paper showed that information. We asked the man at counter about when we need to return. He said it's 24 hours so that it will be 829pm. When we pick up the car and asked the lady at the pickup counter she said that it was what was printed and that it was 7pm return. We mentioned how the man had explained about 24 hours but she again said that what was written was that 7pm pick up time that was the one they look for and that ii need to go back and change that information. So we did went back and that man then said he will take care of us and the lady later. He reprint the form with the new pickup time as 829pm. So if we did not go back for the change and had return Ed the car after 8pm, will we be charged extra?.2.0 Mediocre
Jul 2019
Pros:
NothingCons:
They didn’t have my vehicle but I still got charged. I want my money back5.6 Okay
May 2019
Pros:
Friendly staffCons:
Honesty , we were waiting for nearly 2 hours and eventually had to take a different vehicle from the one advertised.10.0 Excellent
May 2019
Pros:
No lines and waited for just a little bit while the line next to their counter was really long just another well know car renta center. So I was fortunate and in a hurry.Cons:
Overall experience was excellent. I will use again next time.4.0 Okay
Apr 2019
Pros:
That I got to extend my rental without waiting in a line for 30 minutesCons:
Honestly your wait time in line is ridiculous you lost a lot of customers this weekend, having a reservation doesn’t work at all because you get there and get told it’s 40 to an hour wait to get your vehicle.6.0 Good
Mar 2019
Cons:
Kayak offers one price, got there and they charged 200$ more and held double the amount.5.6
Okay
717 reviewsCleanliness
6.5
Comfort
6.4
Pick-up/Drop-off
5.3
Value for money
5.7
9 locations in Las Vegas
Locations in Las Vegas
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10.0 Excellent
May 2022
10.0 Excellent
May 2022
7.9 Good
Jun 2021
10.0 Excellent
Jun 2021
Pros:
Staff was friendly and upgraded out car to an SUV.4.0 Okay
May 2021
Cons:
Pick up and drop off slow. Had to wait a while for someone to give me the car.10.0 Excellent
May 2021
Pros:
Customer service was great!Cons:
More discount5.0
Okay
960 reviewsCleanliness
5.7
Comfort
5.6
Pick-up/Drop-off
4.5
Value for money
5.0
25 locations in Las Vegas
Locations in Las Vegas
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10.0 Excellent
Jan 2022
2.0 Mediocre
Jan 2022
2.0 Mediocre
Jan 2022
2.0 Mediocre
Jan 2022
2.0 Mediocre
Jan 2022
8.0 Excellent
Jan 2022
Ace
4.7
Okay
476 reviewsCleanliness
5.2
Comfort
5.2
Pick-up/Drop-off
4.0
Value for money
4.8
One location in Las Vegas
Locations in Las Vegas
8755 S Las Vegas Blvd
+1 619 915 0991
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4.0 Okay
May 2021
Pros:
The two staff members who assisted in the check-in process were kind and helpful.Cons:
I saw other poor reviews but chose to ignore them. In retrospect, I wish I would have not gone with this company. Simply put, we rented a van but received a Dodge Journey SUV. Upon arrival, I was told this was the largest vehicle they had. Without luggage, this wouldn’t have been as much of an issue. However, there were five of us with five carry-on suitcases and five full backpacks. It simply wasn’t enough room. It was clear that there wasn’t an alternative vehicle that could be acquired, so I asked if any sort of credit could be given for having to go with a smaller vehicle. The kind worker went and asked who I presume was the head manager if a credit was possible. I was close enough to hear and see the interaction of the worker asking if a credit was possible. The head manager sharply responded “No…it’s a seven passenger vehicle. They ordered a seven passenger vehicle.” Clearly the head manager was only willing to consider a single point that was convenient for him and was unwilling to consider additional factors. The impact on our experience was the ride was significantly more cramped than we anticipated or desired. Also, I never was able to have full visibility out of the rear window due to luggage being stacked all of the way to the ceiling. Also, if your plane is arriving after 9 or 10 p.m., this company does not have a check-in on-site at the airport. It takes an additional shuttle to get to the place of business. If I had to do it again, I would have considered going with an agency that had a rental counter at the airport and that was available 24/7. This is no fault of Ace, but we found ourselves “stuck” at the airport due to them not having 24/7 access and our arriving just after the last Ace shuttle ran to the car pick-up site. One more thing…we also had an issue with them sending a text the morning of drop-off saying our vehicle was late despite the time I had established through Kayak not having arrived yet (I.e. the text came around 9 a.m. and our drop-off time was 11 a.m.). It’s not necessary to get into all of the details, but they charged us an additional day because they claimed we were overdue based on the original time the vehicle was picked up. But remember, we picked up our vehicle AFTER the time we said we would pick it up because we couldn’t get there the night before and dropped it off on-time on the day that it was due. In summary, while the price was great, it was simply a poor experience that moving forward I will consider paying extra to be able to deal with a more reputable company.10.0 Excellent
Apr 2021
Cons:
The line when picking up4.0 Okay
Apr 2021
Pros:
PriceCons:
This company is not at the Las Vegas airport. There is a shuttle to the rental car area, and then another van to the rental car company 5 miles away off the airport. Prepare for the extra time6.0 Good
Apr 2021
Cons:
You have to take a shuttle to the rental car area. Then a second shuttle to Ace. Booked “dealers choice” or whatever. Of course, their choice was a 6 passenger van. So I had to pay $70 extra for a car. Definitely a scam.2.0 Mediocre
Apr 2021
Cons:
We were not notified that ace pick up is remotely located and we have to take two shuttles( No problem with shuttle with though however it would have been notified earlier). Lack of coordination amount team working at location.I upgraded at location however I was given different car without upgrade. Car was not safe as It was shaking as soon as you apply brakes.4.0 Okay
Apr 2021
Pros:
Staff friendly. Cars smelled like marijuana, 2nd car they gave me had tires problem, not balanced, finally third vehicle was ok.Cons:
Have vehicle in good condition and ready to go.Airport Van
6.9
Good
70 reviewsCleanliness
6.7
Comfort
7.0
Pick-up/Drop-off
7.0
Value for money
6.9
2 locations in Las Vegas
Locations in Las Vegas
7040 Gilespie Street
+1 702 614 0000
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8.0 Excellent
Oct 2020
Pros:
Great location and rental price.Cons:
the van smelled as if someone had smoked in it. They should have eliminated the smoke odor using an ozone generator.3.2 Mediocre
Sep 2020
Pros:
Honestly, nothing.Cons:
Hidden charges and very poor customer service2.0 Mediocre
Aug 2020
Pros:
NothingCons:
Avis contacted me while I was 5 mins away to pick up the car to inform that they don’t have any vans available.9.2 Excellent
Aug 2020
Pros:
Overall great!Cons:
The alignment on that van needs checked.10.0 Excellent
Aug 2020
Pros:
Super friendlyCons:
Easy to work with10.0 Excellent
Jul 2020
Pros:
Easy in and out great staff very friendlyCons:
NothingNU Car
5.2
Okay
40 reviewsCleanliness
5.4
Comfort
5.4
Pick-up/Drop-off
5.3
Value for money
5.1
One location in Las Vegas
Locations in Las Vegas
7230 Gilespie St.
702-462-2664
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1.9 Horrible
Jun 2021
6.0 Good
May 2021
Pros:
The staff was friendlyCons:
The length of time it took to pick up the car10.0 Excellent
Apr 2021
Pros:
Staff was great. Very helpful. Car was brand new. Easy drop off and shuttle to the airport. Will rent from again !Cons:
Other than staying open later, don't change a thing.2.0 Mediocre
Apr 2021
Cons:
This company needs to be put out of business! I would / will let people know of my terrible experience with them and let them know in my opinion should NEVER do business with NU car rental. I feel I was scammed. With all my scheduled plans I was backed into a corner- and could not make reasonable reservations with another car rental company.. If you are truly interested in what I consider to be a scam. Feel free to call me. You should not be doing business with NU car! It makes me not want to do business with you any longer... Doesn’t Kayak check out the credibility who they deal with? Absolutely disgusting!2.0 Mediocre
Apr 2021
Pros:
NOTHING. we canceled the rental ahead of time because they are thieves. the advertised price was bait and switch. they told me $24 a day was the cost but did not mention the mandatory insurance (“because it’s Nevada” BS) doubled the price. you should not use this vendor on your site. look at the reviews. we went with Avis.Cons:
EVERYTHING4.0 Okay
Mar 2021
Pros:
Honestly, nothingCons:
I asked them specifically not to give me a convertible mustang, and then that's what they give me. The car is dirty on the outside. Smells like a wet ashtray on the inside, the windows don't fully close, and it was a rattle box.Economy Rent a Car
4.8
Okay
58 reviewsCleanliness
5.1
Comfort
5.1
Pick-up/Drop-off
4.3
Value for money
4.7
One location in Las Vegas
Locations in Las Vegas
8801 S Las Vegas Blvd
+1 877 247 3362
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2.0 Mediocre
Mar 2017
Pros:
Fictional low prices. At least they didn't charge me, I think.Cons:
I didn't like having to find a rental in the middle of the night. They work with these booking agencies and airlines but they don't work when flights are late. The other major rental companies were open. Thankfully Fox car rentals was open, with very reasonable rates, especially since I needed a car on the spot without a reservation because economy failed me. Fox was good. Economy will never get my consideration, let alone my business.2.0 Mediocre
Feb 2017
Pros:
That I didn't rent the car what didn't you likeCons:
Everything that was on the Internet was not with was at the car rental place terrible service Internet wise and car rental wise5.2 Okay
Feb 2017
Cons:
I was charged WAY more than the originally quoted price on the website. The guy at the at the rental desk when I went to pick up hassled me about insurance, and let me believe that when all was finally said and done (an hour later) that the price difference didn't actually end up being much more. In reality it was $230 over the original quote, more than twice what I had planned. He also claimed that he upgraded me to a "luxury four-door vehicle" because it was my birthday, but I never reserved a 2-door compact to begin with. It was all sketchy from the beginning. I had problems adjusting my reservation to make it longer (8 days) once it was booked. It was really difficult to even find a number to call to talk to an actual person. I had problems with email confirmations. I had to take two shuttles to get their Las Vegas rental center (which isn't recognized on GPS, by the way, and goes by the name of Verve). The only nice thing about this was the car -- I liked what I drove, and it was clean -- and the shuttle driver was very nice. Even so, I will never book with Economy again. The hidden costs and extreme difference in quoted price vs. actual price was absolutely infuriating.2.0 Mediocre
Jan 2017
Pros:
Car was small Car was dirty I had a 7 am flight and there was no shuttle service available before 7 am. So I had to pay for a taxi too.2.0 Mediocre
Dec 2017
Pros:
Economy Las Vegas rental car was far and a way the worst experiences I have had with a rental agency or any company for that matter. They were embarrassingly slow, rude and incompetent. I have traveled with business for over 20 years and they win the prize.4.0 Okay
Dec 2016
Pros:
The shuttle driver to and from the airport was very nice.Cons:
Our rental did not come with a license plate. It had a registration card in the front window but that didn't stop the police from pulling us over for not having a license plate. Also the car I booked was through economy renta but was outsourced to verve rental which I have never heard of. They wanted put a hold on my credit card for way more than my actual rental cost which I was not aware of at the time of booking.Silvercar
10.0
Excellent
8 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
One location in Las Vegas
Locations in Las Vegas
7220 Dean Martin Drive
+1 855 359 2227
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10.0 Excellent
Apr 2019
Pros:
William and Ali were courteous, friendly, and helpful in explaining all the important details!10.0 Excellent
Jun 2018
Pros:
The best rental experience ever. They are a very proactive company and made sure knew what I needed before I needed it.Cons:
Nothing. They were truly amazing10.0 Excellent
Mar 2018
Pros:
Nice Audi that drove great. In-car Wifi didn't seem to work, but wasn't a deal breaker. Workers were courteous and professional.Cons:
Had some trouble with app in getting started, but the Silvercar representative was helpful. Seems to have only one employee who takes care of checking in/out car and running the shuttle. Could be inconvenient during peak times.10.0 Excellent
Nov 2017
Pros:
Thought I try out this service, considering it's a luxury rental and they had a promo for first time renters. Went better than I expected. Great customer service, Rommie waited for me to get off the bus at the RentACar and helped me into my audi A4 quick. Easy, no hidden fees, everything was upfront on the app. The drop off was easy too, Jonny got me to my bus stop after checking in the vehicle, again they were fast and made it super easy. No lines, no service table, just get picked up and dropped off. You get what you pay for, great brand spanking new car!! Will definitely rent again!Cons:
None10.0 Excellent
Apr 2019
Pros:
William and Ali were courteous, friendly, and helpful in explaining all the important details!10.0 Excellent
Jun 2018
Pros:
The best rental experience ever. They are a very proactive company and made sure knew what I needed before I needed it.Cons:
Nothing. They were truly amazing10.0 Excellent
Mar 2018
Pros:
Nice Audi that drove great. In-car Wifi didn't seem to work, but wasn't a deal breaker. Workers were courteous and professional.Cons:
Had some trouble with app in getting started, but the Silvercar representative was helpful. Seems to have only one employee who takes care of checking in/out car and running the shuttle. Could be inconvenient during peak times.10.0 Excellent
Nov 2017
Pros:
Thought I try out this service, considering it's a luxury rental and they had a promo for first time renters. Went better than I expected. Great customer service, Rommie waited for me to get off the bus at the RentACar and helped me into my audi A4 quick. Easy, no hidden fees, everything was upfront on the app. The drop off was easy too, Jonny got me to my bus stop after checking in the vehicle, again they were fast and made it super easy. No lines, no service table, just get picked up and dropped off. You get what you pay for, great brand spanking new car!! Will definitely rent again!Cons:
NoneState Van Rental
5.6
Okay
9 reviewsCleanliness
6.4
Comfort
6.0
Pick-up/Drop-off
5.2
Value for money
5.6
One location in Las Vegas
Locations in Las Vegas
5030 Paradise Road
+1 702 222 1223
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2.0 Mediocre
Mar 2021
Pros:
YesCons:
Don’t overbook the reservation and let the customer immediately if they don’t have cats available8.0 Excellent
Nov 2020
Pros:
Staff was great.Cons:
Drop off was a bit difficult but the lot that you drop off in had construction.2.0 Mediocre
Jan 2020
Cons:
they cancelled on us and said they had not vans9.2 Excellent
Mar 2019
Pros:
supper friendlyCons:
if they had more branches accross the us..7.2 Good
Sep 2018
Pros:
Pleasant customer service agent The rental company loaned us two coolers for use during van rental period without charging for themCons:
One of the seatbelts in the front row of the van was not working and self released a number of times, putting the passenger at risk. By the time we noticed it was a repeating failure, we were too far away from the rental company to return to exchange for a safer van. We were able to rearrange seating to ensure all our passengers safety.2.0 Mediocre
Mar 2021
Pros:
YesCons:
Don’t overbook the reservation and let the customer immediately if they don’t have cats available8.0 Excellent
Nov 2020
Pros:
Staff was great.Cons:
Drop off was a bit difficult but the lot that you drop off in had construction.2.0 Mediocre
Jan 2020
Cons:
they cancelled on us and said they had not vans9.2 Excellent
Mar 2019
Pros:
supper friendlyCons:
if they had more branches accross the us..7.2 Good
Sep 2018
Pros:
Pleasant customer service agent The rental company loaned us two coolers for use during van rental period without charging for themCons:
One of the seatbelts in the front row of the van was not working and self released a number of times, putting the passenger at risk. By the time we noticed it was a repeating failure, we were too far away from the rental company to return to exchange for a safer van. We were able to rearrange seating to ensure all our passengers safety.National
5.4
Okay
4 reviewsCleanliness
6.0
Comfort
6.0
Pick-up/Drop-off
4.0
Value for money
6.0
One location in Las Vegas
from $35/dayLocations in Las Vegas
7135 Gilespie St
+1 833 315 5902
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Show reviews that mention
Reviews
7.6 Good
Jan 2020
Pros:
Car was not ready when I arrived at pick up and the desk personnel dis not communicate that to me, since I was traveling with my family....I took them to the garage area and waited over an hour for a replacement vehicle. CARLOS a manager there found us a replacement car and gave us free gas for our trouble as wellCons:
Have cars available or tell customers that they are not available when I check in2.0 Mediocre
Mar 2017
Cons:
We had to reschedule due to our flight being cancelled because of the storm that smothered the Northeast. Neither the customer service rep nor 3 different managers were able to honor our original rate, and could only offer a rate double what we had been quoted. Went with AVIS and we weren't disappointed.2.0 Mediocre
Oct 2016
Pros:
Rep was kind and professional.Cons:
Due to financial reasons we cannot have a credit card. After we reserved online we tried to pick up the car and couldnot because we only had a debit card.10.0 Excellent
Oct 2016
Pros:
The rental transaction was fast and professional. I hadnt specified hybrid but that's what they gave me. Great car, economical and quiet.7.6 Good
Jan 2020
Pros:
Car was not ready when I arrived at pick up and the desk personnel dis not communicate that to me, since I was traveling with my family....I took them to the garage area and waited over an hour for a replacement vehicle. CARLOS a manager there found us a replacement car and gave us free gas for our trouble as wellCons:
Have cars available or tell customers that they are not available when I check in2.0 Mediocre
Mar 2017
Cons:
We had to reschedule due to our flight being cancelled because of the storm that smothered the Northeast. Neither the customer service rep nor 3 different managers were able to honor our original rate, and could only offer a rate double what we had been quoted. Went with AVIS and we weren't disappointed.2.0 Mediocre
Oct 2016
Pros:
Rep was kind and professional.Cons:
Due to financial reasons we cannot have a credit card. After we reserved online we tried to pick up the car and couldnot because we only had a debit card.10.0 Excellent
Oct 2016
Pros:
The rental transaction was fast and professional. I hadnt specified hybrid but that's what they gave me. Great car, economical and quiet.Eagle Rent A Car
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4 locations in Las Vegas
Locations in Las Vegas
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Easirent
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3 locations in Las Vegas
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keddy by Europcar
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3 locations in Las Vegas
Locations in Las Vegas
200 N Main Street
+1 702 386 4588
2000 S. Las Vegas Blvd.
+1 702 963 1150
7135 Gilespie Street, Las Vegas
+1 702 263 3300
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Sunnycars
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2 locations in Las Vegas
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US Rent-a-car
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2 locations in Las Vegas
Locations in Las Vegas
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Advance Car And Truck Rental
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One location in Las Vegas
Locations in Las Vegas
7135 Gilespie St
+1 702 263 3300
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AMPM Car And Truck Rentals
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One location in Las Vegas
Locations in Las Vegas
5757 Wayne Newton Blvd
+1 310 815 1715
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Apollo Car Rentals
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One location in Las Vegas
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Avr
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One location in Las Vegas
Locations in Las Vegas
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Europcar
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One location in Las Vegas
Locations in Las Vegas
Please Go To Fox Counter
+1 702 964 1320
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Fox Autorent
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One location in Las Vegas
Locations in Las Vegas
Las Vegas Airport McCarran LAS
+1 855 849 4210
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Goldcar Rental SP
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One location in Las Vegas
Locations in Las Vegas
8801 South Las Vegas Blvd. / (off Airport) Las Vegas Nv
+1 702 964 1320
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GREEN MOTION
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One location in Las Vegas
Locations in Las Vegas
7135 Gilespie St
+1 888 800 2202
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Its Rent a Car
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One location in Las Vegas
Locations in Las Vegas
5757 Wayne Newton Blvd, Las Vegas, NV
+1 626 223 6797
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Loop Van
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One location in Las Vegas
Locations in Las Vegas
4213 S Las Vegas Blvd
+1 833 566 7826
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MEXRENTACAR
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One location in Las Vegas
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Rhodium
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One location in Las Vegas
Locations in Las Vegas
Las Vegas Airport. Off-airport. 8801 South Las Vegas Boulevard
+1 702 964 1320
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TravelCar
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One location in Las Vegas
Locations in Las Vegas
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U-Save
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One location in Las Vegas
Locations in Las Vegas
6356 S. Pecos Rd Ste 3A
+1 702 938 5192
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Xoom Rent A Car
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One location in Las Vegas
Locations in Las Vegas
205 E WarmSprings Rd
+1 888 395 9666
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Most popular agency | Alamo |
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Most popular car type | Intermediate |
Average price | $133/day |
Good deal | $113/day |