Pros: Super helpful and friendly during pickup drop off and shuttle ride.
Pros: Nice car. Jeep Grand Cherokee. They said that a midsize suv is an escape so if you are wanting a midsize suv you need to get a full size
Cons: Beware you have to take 2 shuttles to get to ace and fox
Pros: Nice car
Cons: The pickup location is offsite and have to take 2 shuttles to get there
Pros: Competitive rate, and car was in good condition
Cons: The drop off site was bit confusing and unattended !
Cons: This company was literally the worst company I’ve ever dealt with! I travel all over the place all the time and I have never been more frustrated with the rental car company. Words cannot express how horrible they were in every aspect.
Cons: If it wasn't as scratched
Pros: Worst place ever to rent a vehicle
Cons: They tried to charge me $100 above the originally agreed price. I left and used a different company.
Cons: The rental company is located far from the rental area in LAX. I tried to call to arrange a pickup - even went to the terminal. Nobody answered. Took an uber to ACE at it was closed at 850pm even though the booking started at 9pm.
Pros: Staff were friendly when actually working with them.
Cons: It took 2 hours to get our vehicle. The shuttle was very delayed. The agent was very unclear on the insurance requirements on the vehicles and pressured for coverage using language that made it seem like there was no option to opt out.
Pros: Pick up service was horrible took 15-20 minutes to get picked up. 20-30 to check in and out a vehicle
Cons: Faster pick up at the airport or more shuttles. Faster check in. Have representatives doing inspections prior before customers picking up vehicle.
Pros: The staff was attentive.
Cons: We wish we could of gotten the car we asked for. When we arrived there they said they didn't have a Rav they just had a van. We did not want a Van. But then they found us a jeep last minute that seemed like it needed more tune up and a oil change bad!
Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Ace in Las Vegas.
Ace has 2 car hire locations in Las Vegas. Take a look at our Ace hire location map to find the best car hires near you.