Guest reviews
Overall rating
7.3
Good
Based on 4,449 reviews
Cleanliness
7.4
Comfort
7.3
Pick-up/Drop-off
6.4
Value for money
6.8
Pros
"Friendly & efficient customer service."
(in 713 reviews)
"Friendly staff and great rates."
(in 2139 reviews)
"Great car and great people"
(in 6921 reviews)
Cons
"Customer service was great ."
(in 713 reviews)
"Showed up, no cars available."
(in 361 reviews)
"Drop off location was horrible."
(in 1439 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
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car was clean
pick up and drop
car available
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airport location
great car
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car was great
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location was closed
rented a car
friendly staff
great experience
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4.8
Cons: No suv available --- took close to an hour to get a dirty substitute car in it's place..
review from
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5.2
Pros: Out of way location, poor communication as to office being closed for return time/period. Poor explanation of where to drop off/leave vehicle. Unorganized, not prepared.
Cons: Better communication, effective online customer service, clear explanation or return policies, especially as the office was closed during return period booked. I would not book here again and would pay a premium for more efficient, better organized company.
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10.0
Pros: The staff was very helpful and friendly. Fantastic service!
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6.4
Cons: Pickup - the person was not polite, the car selection was very limited.
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3.6
Cons: No body was at the sales counter. Waited for almost 2 hours before someone showed up to help us. Had to pay $50 to change the drop off location to the Las Vegas airport. The whole experience was awful.
review from
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2.0
Cons: We arrived at the pickup location 2 min after closing time due to traffic and accidents on the freeway The desk was already closed and there was no number left to call. I tried customer service and they told me I had no options and to try again tomorrow or catch a cab/Uber an hour the other way
review from
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2.4
Pros: Good car, hybrid. ran well
Cons: Pick up was awful - spent 45 minutes for my car!! The car smelt horrible and most importantly, the sticker on the windshield indicated that the car was due for oil change at around 44,000 (later I found out that the sticker on the windshield was not up-to-date) so I was nervous driving the car!!
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6.4
Cons: They didn't have my car ready until 45 mins after my scheduled pick up
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2.8
Pros: The staff were not helpful.
Cons: The car that was rented to us had issues. It took for ever to accelerate and it seemed to have problems with second gear. So much so I dropped the car off a day early.
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4.8
Pros: It was the worst experience renting a car that I have ever encountered
Cons: I was tricked by your website, the car was not at the airport. It cost me $73 for a cab to the pickup location. Prepaying was not convenient as I thought it would be. To change location $100 to cancel or $83 for returning at the airport. The Hertz location had one rep with an hour wait time.
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9.2
Pros: Staff friendly and dropoff very easy.
Cons: Long lines at the pickup location. I spent probably 1 hour in the line waiting to speak with a representative at the time of pickup in Las Vegas.
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10.0
Pros: Yes very friendly
review from
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10.0
Pros: The staff was very helpful and friendly. Fantastic service!
review from
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9.2
Pros: Staff friendly and dropoff very easy.
Cons: Long lines at the pickup location. I spent probably 1 hour in the line waiting to speak with a representative at the time of pickup in Las Vegas.
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10.0
Pros: Yes very friendly
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4.8
Cons: No suv available --- took close to an hour to get a dirty substitute car in it's place..
review from
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5.2
Pros: Out of way location, poor communication as to office being closed for return time/period. Poor explanation of where to drop off/leave vehicle. Unorganized, not prepared.
Cons: Better communication, effective online customer service, clear explanation or return policies, especially as the office was closed during return period booked. I would not book here again and would pay a premium for more efficient, better organized company.
review from
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6.4
Cons: Pickup - the person was not polite, the car selection was very limited.
review from
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3.6
Cons: No body was at the sales counter. Waited for almost 2 hours before someone showed up to help us. Had to pay $50 to change the drop off location to the Las Vegas airport. The whole experience was awful.
review from
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2.0
Cons: We arrived at the pickup location 2 min after closing time due to traffic and accidents on the freeway The desk was already closed and there was no number left to call. I tried customer service and they told me I had no options and to try again tomorrow or catch a cab/Uber an hour the other way
review from
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2.4
Pros: Good car, hybrid. ran well
Cons: Pick up was awful - spent 45 minutes for my car!! The car smelt horrible and most importantly, the sticker on the windshield indicated that the car was due for oil change at around 44,000 (later I found out that the sticker on the windshield was not up-to-date) so I was nervous driving the car!!
review from
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6.4
Cons: They didn't have my car ready until 45 mins after my scheduled pick up
review from
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2.8
Pros: The staff were not helpful.
Cons: The car that was rented to us had issues. It took for ever to accelerate and it seemed to have problems with second gear. So much so I dropped the car off a day early.
review from
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4.8
Pros: It was the worst experience renting a car that I have ever encountered
Cons: I was tricked by your website, the car was not at the airport. It cost me $73 for a cab to the pickup location. Prepaying was not convenient as I thought it would be. To change location $100 to cancel or $83 for returning at the airport. The Hertz location had one rep with an hour wait time.
review from
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Where can I find Hertz hire cars in Las Vegas?
221 N. Rampart Blvd, Hertz car rentals
Address
221 N. Rampart BlvdPhone
+1 702 869 7915Top tips for hiring a car from Hertz in Las Vegas
- 25% of our users found a car hire from Hertz in Las Vegas for $57 or less
- Economy car hires from Hertz in Las Vegas are around 53% cheaper than other car types, on average
FAQs about hiring a car from Hertz in Las Vegas
How much does it cost to hire a car from Hertz in Las Vegas?
On average a car hire from Hertz in Las Vegas costs $126 per day.
What is the most popular car hire from Hertz in Las Vegas?
Full-size (Ford Fusion or similar) is the most frequently booked car hire type from Hertz in Las Vegas.
How many car hire locations does Hertz have in Las Vegas?
Hertz has 20 car hire locations in Las Vegas. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: McCarran Airport (LAS)?
Yes
Does Hertz offer shuttle or airport pick-up services from McCarran Airport (LAS)?
Yes