Guest reviews
Overall rating
7.3
Good
Based on 4,565 reviews
Cleanliness
6.9
Comfort
7.0
Pickup/dropoff
6.1
Value for money
6.6
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Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
car was great
drop off the car
easy drop
picked up the car
long line
took a few minutes
great service
car smelled
friendly staff
great experience
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5.2
Pros: Friendly staff.
Cons: Car was dirty inside and out, smelled musty.
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9.2
Cons: Pick up was a little longer than it should have been. Rep had to redo contract several times.
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9.2
Pros: Pick up and drop off excellent. Employees are all professional.
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2.0
Cons: I did not like how it allowed us to book and confirm our reservation then when we go.. there’s no cars avaible.. at any location. Disappointed.
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5.6
Pros: The car and agent
Cons: I booked online and took an hour for the reservation to come through! The car was not washed on the outside. It was full of white spots.
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4.4
Cons: They could have had my minivan instead of over booking! They could have not lied to me and told me there were none in the whole town only to magically find one when I threw a fit. They could have given me one with plates, instead I got, you'll get pulled over a few times, sorry for the inconvenience
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2.0
Cons: Well when I went to pick up my rental, turns out they had no car for me. Then they said to bad nothing we can do. So I had to pay another 25$ for a taxi to go and get another rental car from the airport. So I used another rental company. I’m very disappointed and very upset with what happened.
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2.0
Pros: no car available after taken a 35.00 dollar cab ride to site
Cons: have car available when told by site that have one
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3.6
Pros: The price was affordable enough for a last minute rental
Cons: All of the workers we grumpy and unprofessional - although the door says it is open until 5:30, they actually lock the front door before 5 (I'm assuming so they can all clock out right at 5:30) This is a service driven product (renting cars) not a coal mine...
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2.8
Pros: The pickup was okay, but the car was dirty! I
Cons: When I dropped off the car the gas gauge was at the same spot, showing overfilled, as when I picked it up! Yet, Budget charged me $16 for not having a gas receipt. Very poor customer service and policy! I’ve rented slot of cars over the years and this rip off Budget was the worst experience!
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9.2
Pros: Okay. Especially liked the woman who reviewed the car with us before we took it.
Cons: Would have liked a pickup and drop-off service. They tried too hard to sell us the insurance.
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4.4
Pros: The porters were extremely friendly and helpful.
Cons: The person who checked cars out of the parking lot, as well as the desk agent we spoke with were both rude and just awful to deal with.
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9.2
Cons: Pick up was a little longer than it should have been. Rep had to redo contract several times.
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9.2
Pros: Pick up and drop off excellent. Employees are all professional.
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9.2
Pros: Okay. Especially liked the woman who reviewed the car with us before we took it.
Cons: Would have liked a pickup and drop-off service. They tried too hard to sell us the insurance.
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5.2
Pros: Friendly staff.
Cons: Car was dirty inside and out, smelled musty.
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2.0
Cons: I did not like how it allowed us to book and confirm our reservation then when we go.. there’s no cars avaible.. at any location. Disappointed.
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5.6
Pros: The car and agent
Cons: I booked online and took an hour for the reservation to come through! The car was not washed on the outside. It was full of white spots.
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4.4
Cons: They could have had my minivan instead of over booking! They could have not lied to me and told me there were none in the whole town only to magically find one when I threw a fit. They could have given me one with plates, instead I got, you'll get pulled over a few times, sorry for the inconvenience
review from
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2.0
Cons: Well when I went to pick up my rental, turns out they had no car for me. Then they said to bad nothing we can do. So I had to pay another 25$ for a taxi to go and get another rental car from the airport. So I used another rental company. I’m very disappointed and very upset with what happened.
review from
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2.0
Pros: no car available after taken a 35.00 dollar cab ride to site
Cons: have car available when told by site that have one
review from
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3.6
Pros: The price was affordable enough for a last minute rental
Cons: All of the workers we grumpy and unprofessional - although the door says it is open until 5:30, they actually lock the front door before 5 (I'm assuming so they can all clock out right at 5:30) This is a service driven product (renting cars) not a coal mine...
review from
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2.8
Pros: The pickup was okay, but the car was dirty! I
Cons: When I dropped off the car the gas gauge was at the same spot, showing overfilled, as when I picked it up! Yet, Budget charged me $16 for not having a gas receipt. Very poor customer service and policy! I’ve rented slot of cars over the years and this rip off Budget was the worst experience!
review from
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4.4
Pros: The porters were extremely friendly and helpful.
Cons: The person who checked cars out of the parking lot, as well as the desk agent we spoke with were both rude and just awful to deal with.
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Where can I find Budget hire cars in Las Vegas?
129 East Fremont Street, Budget car rentals
Address
129 East Fremont StreetPhone
+1 702 568 2212Top tips for hiring a car from Budget in Las Vegas
- Economy car hires from Budget in Las Vegas are around 41% cheaper than other car types, on average
FAQs about hiring a car from Budget in Las Vegas
What is the most popular car hire from Budget in Las Vegas?
Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Budget in Las Vegas.
How many car hire locations does Budget have in Las Vegas?
Budget has 8 car hire locations in Las Vegas. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: McCarran Airport (LAS)?
Yes
Does Budget offer shuttle or airport pick-up services from McCarran Airport (LAS)?
Yes