Guest reviews
Overall rating
5.9
Okay
Based on 2,338 reviews
Cleanliness
5.6
Comfort
6.1
Pickup/dropoff
5.2
Value for money
5.9
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Pros
"Car was in great condition."
(in 91 reviews)
"The price was very good"
(in 105 reviews)
"The car was fine and clean."
(in 163 reviews)
Cons
"The customer service was terrible."
(in 123 reviews)
"Must be a credit card."
(in 31 reviews)
"Car reserved wasn't available."
(in 59 reviews)
Recent reviews
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car was clean
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car was great
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10.0
Pros: Dropoff was a breeze and the vehicle was new and super clean
Cons: The first airport shuttle to the rental car location was so full that they had to skip our pickup location. So they might need more shuttle drivers and vans to visit the airport more often
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7.2
Cons: The pickup took forever 45 minutes.
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5.2
Pros: Staff was insufficient for pickup. Waited an hour in line. Told me to find my car by walking the lot and hitting the panic button on my own and left for breakfast from his post while others waited in a long line.
Cons: On the return shuttle driver offered no assistance with bags on or off and dropped us off on the wrong side of the airport from our airline because all other passengers were United while we were Southwest at Denver Intl Airport. Car was fine, but customer service will make me never rent there again.
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3.6
Pros: Nothing really
Cons: Could’ve gotten a better heads up prior to rental that they put a $400 hold on my car that I’m still waiting to get refunded
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7.6
Pros: Ease of pick up and drop off
Cons: We rented a compact SUV to ensure we’d have enough room for children’s car seats and luggage. The car we were given was quite small - I had no idea they made SUVs so small! Made fitting everything a bit of a challenge and I wondered if they extra money spent on the”SUV” upgrade was really worth it.
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4.8
Cons: Check in process was terrible and took 45+ minutes. Car smelled of pot (this was CO) and still had dirt on the floormats.
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4.8
Pros: Cars were clean and drop off was easy.
Cons: Customer service, everyone at the pick up counter act as though you are nothing then by even walking up to the counter. And the shuttle to the airport took over 30 min just waiting on the curb!
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3.6
Pros: Had upgrades available.
Cons: Upgraded to vehicle with 4 wheel drive, but when trying to utilize 4 wheel drive the 4 low did not work... Making upgrade worthless. Did not refund.
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6.8
Pros: staff was friendly.
Cons: car was very expensive, Fox added an extra day to our contract raising the price even more. communication with Fox prior to pick up was impossible
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8.0
Pros: drop off was very easy. 45 minute wait in line to pick up the car. They should know when there is going to be a crowd and provide adequate staff to handle the influx.
Cons: Better staffing when there is high traffic. 45 minute wait in line after a long flight is simply too long.
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4.0
Pros: They are slow. minimal customer service skills
Cons: Pretty much everything, but Denver in the summer is a renter's market
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4.0
Cons: Way too long a wait to go thru signing for car
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7.2
Cons: The pickup took forever 45 minutes.
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7.6
Pros: Ease of pick up and drop off
Cons: We rented a compact SUV to ensure we’d have enough room for children’s car seats and luggage. The car we were given was quite small - I had no idea they made SUVs so small! Made fitting everything a bit of a challenge and I wondered if they extra money spent on the”SUV” upgrade was really worth it.
review from
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6.8
Pros: staff was friendly.
Cons: car was very expensive, Fox added an extra day to our contract raising the price even more. communication with Fox prior to pick up was impossible
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8.0
Pros: drop off was very easy. 45 minute wait in line to pick up the car. They should know when there is going to be a crowd and provide adequate staff to handle the influx.
Cons: Better staffing when there is high traffic. 45 minute wait in line after a long flight is simply too long.
review from
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5.2
Pros: Staff was insufficient for pickup. Waited an hour in line. Told me to find my car by walking the lot and hitting the panic button on my own and left for breakfast from his post while others waited in a long line.
Cons: On the return shuttle driver offered no assistance with bags on or off and dropped us off on the wrong side of the airport from our airline because all other passengers were United while we were Southwest at Denver Intl Airport. Car was fine, but customer service will make me never rent there again.
review from
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3.6
Pros: Nothing really
Cons: Could’ve gotten a better heads up prior to rental that they put a $400 hold on my car that I’m still waiting to get refunded
review from
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4.8
Cons: Check in process was terrible and took 45+ minutes. Car smelled of pot (this was CO) and still had dirt on the floormats.
review from
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4.8
Pros: Cars were clean and drop off was easy.
Cons: Customer service, everyone at the pick up counter act as though you are nothing then by even walking up to the counter. And the shuttle to the airport took over 30 min just waiting on the curb!
review from
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3.6
Pros: Had upgrades available.
Cons: Upgraded to vehicle with 4 wheel drive, but when trying to utilize 4 wheel drive the 4 low did not work... Making upgrade worthless. Did not refund.
review from
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4.0
Pros: They are slow. minimal customer service skills
Cons: Pretty much everything, but Denver in the summer is a renter's market
review from
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4.0
Cons: Way too long a wait to go thru signing for car
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Where can I find Fox hire cars in Denver?
24558 E 75th Avenue, Fox car rentals
Address
24558 E 75th AvenuePhone
+1 303 214 7955Top tips for hiring a car from Fox in Denver
- Economy car hires from Fox in Denver are around 64% cheaper than other car types, on average
FAQs about hiring a car from Fox in Denver
What is the most popular car hire from Fox in Denver?
Compact (Ford Focus or similar) is the most frequently booked car hire type from Fox in Denver.
How many car hire locations does Fox have in Denver?
Fox has 1 car hire location in Denver. Take a look at our Fox hire location map to find the best car hires near you.
Does Fox have a car hire location at the airport: Denver Intl Airport (DEN)?
Yes
Does Fox offer shuttle or airport pick-up services from Denver Intl Airport (DEN)?
Yes