Book Fox car hires in Denver

Pros: The price.

Cons: I was lied to into getting a tool option activated, the car was not functioning properly (fuel range, tire pressure, blinkers, and few other things were not working), dashboard was broken, it was super dirty inside, windshield had so many bugs it took me an hour to clean it. Overall, very poor experience, however car did get me to places I needed to go.

Pros: The price

Cons: The cars they have are all beat up. Literally every time I go there numerous people are complaining about scratches and dents on the car. The lady that sits at the 2nd desk from the door is one of the most rudest people I’ve ever dealt with. You wait in line forever and there service is just terrible. Spend an extra 5 bucks a day and go with a more reliable company.

Pros: Waited in line for over an hour. %0 people in line with three people working the counter. Bad customer service and will never use them again.

Cons: I received a bill for more than $100 above what I agreed to pay. I've called three times, waited on hold for 20 minutes, and have sent an e-mail. Waiting for response. At this point, l would never rent from them again.

Cons: Arrived at counter. We were told the 5 day reservation was cancelled bc we arrived 3 hours after the time I said we would arrive. The clerk said I needed to shop around for a deal. Offered no help. I had to pay twice the price for a same day reservation with another company. I will NEVER rent from them. NEVER!! I believe they over booked and did not have the car

Pros: I didn't have one positive experience.

Cons: Arrived at Fox and there was a line for the check in counter with about 15 people in it (no big deal). I waited for over an hour and they only checked out 2 people in that time frame. I had a meeting downtown to get to 3 hours after my flight landed. After another 30 minutes of waiting in line went by and only one more person has been checked out, I finally went to one of the women working at the desk and told her my situation (I have a meeting to get to in an hour and a half and I had already been standing there for 90 minutes waiting with only 3 people checked out so I was starting to get concerned). The woman told me it "wasn't her problem that their systems were slow" and told me she was busy. I got back in line and waited another half hour, still no one had completed their check in and there were about 10 people still in front of me. Everyone in line was upset. I ended up quick renting a car across the street at Budget and got my vehicle within 10 minutes of arriving at the facility. I've been trying to call Fox for a week (since the incident occured) and everytime I call I've been put on hold. Luckily I'm only out about $150 but I would still like this money back due to all of the problems I had.