Pros: Staff was friendly
Cons: Pick up took very long time and somehow ended up paying way more than expected.
Pros: The complete process from pick-up to drop-off went very smooth. Dropping off the car was as simple as leaving the key in the car & walking away. Thank you.
Cons: Long line to pick up car at Denver airport with wait of 90 minutes. I did not check gas tank until a few minutes after I pulled off. It was 1/4 full but contract listed that I had been given a full tank of gas. Returned car 1/2 full and was charged for the remaining 1/2 tank.
Pros: Drop off was easy
Cons: It was a 2 hour wait to get the car, completely unacceptable. I will look at other rental car companies moving forward.
Pros: I was scammed by a "very nice" woman who claimed "since it was my birthday weekend", that if I bought the toll charges, they would waive the refueling upon return offsetting costs of the toll charge pass.
Cons: This is an unethical business who uses the bait and switch. There is no recourse as disputes are a national number with no access to local management. Charges are sent after return of the vehicle, rendering customers incapable of personal redress with the local management, preying on customers who are time limited to catch flights and have no knowledge of additional fees until already gone from their facility. I was charged $463.61 for less than three days.
Pros: They didn't have cars. There were hundreds of people waiting and we were told that there was a minimum of 5 hours wait and after that not even a guarantee to get one.
Cons: Pretty much everything! It was a horrendous experience. We had to choose to take Uber for a 3 hour ride
Cons: I did not get the car I signed up for. The only thing available was a minivan
Cons: Condition of the car.
Cons: Better communication
Pros: The Staff made it very easy to do the process and really enjoyed renting from Dollar.
Really had a great experience with the gentlemen Robert at the check out gate, he is a great person to have working for Dollar.
Cons: I can not think of anything.
Cons: No 4WD was available when we got there and we had to wait. Car was very dented up. Alignment seemed off with the car and it vibrated a lot.
Pros: I liked the price.
Cons: When I arrived, it took 45 minutes to get to the counter. They only had two people working when I arrived and they were very slow. The first Van I got, I carried my entire families luggage out to the car in the cold and could not find the keys. We looked everywhere to find out that they took the keys inside and could not find them. Therefore, I unpacked the van, went, and found a new van with keys inside. I repacked the new van and my family started to leave. Once I got to the checkout booth, the person working told me that the plates were expired and I had to back up, go back and find a new van. Therefore, for the THIRD time I went back, unpacked the van, and went and found a new van with keys inside. My family was tired, hungry, and freezing cold. We finally left and went to our Airbnb in Denver. The next morning when we were getting ready to leave for breakfast, we noticed that our rental car was a complete mess. There was spilled drinks, dirty floor, and sticky mats. We turned on the heater and it smelled extremely bad. We had plans for the entire weekend so I did not have time to drive back to the airport to exchange it for a fourth time. Upon returning the vehicle, there was nobody in the office. We sat in the office for 30 minutes until I walked over to Thrifty and they said nobody would be around today. Why would nobody be in the Dollar Rental Car? That makes no sense. I finally got a Thrifty worker to scan my car and my family and I left for the airport. I have never had such a bad experience and I feel like I should get my money back. Thank You.
On average a car hire from Dollar in Denver costs $88 per day.
Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Dollar in Denver.
Dollar has 1 car hire location in Denver. Take a look at our Dollar hire location map to find the best car hires near you.