Book Enterprise hire cars in San Juan

Reviews for Enterprise in San Juan

Recent reviews

Traveller rating

Excellent

83

Good

11

Okay

9

Mediocre

9

Poor

0

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car was greatpick up and drop

get the cargreat customer

car availableairport location

staff was very helpfulcustomer service

great servicegreat experience

great price

4.0

Pros:NoCons:No right when you make a reservation and you get to the rental and no have any car for youReviewed 6 Jul 2021

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6.0

Pros:Staff were friendly drop off and pick up very easy.Cons:CleanlinessReviewed 6 Jul 2021

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8.0

Pros:Samaria was very helpful.Cons:Need shuttle to and from airport.Reviewed 5 Jul 2021

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2.0

Pros:horrible experienceCons:Kayak describes vehicle differently than how it is booked with enterprise. There is no communication. Kayak should know that there are no vehicles that seat more than 5 people other than a minivan. Had to deal with enterprise directly forna upgrade due to misinformation through booking as well as direct call with enterprise. Got stuck with a $500 additional upgrade fee to fit my family and called a liar by Enterprise customer service. No offer to offset additional cost after confirming a 7 passenger vehicle as listed through kayak as a "large specialty vehicle" while enterprise had it listed a jeep wrangler. Treated horribly by enterprise and spent 2x the $ as anticipated. Kayak/enterprise should know that 7 passenger SUV is not a choice in Puerto RicoReviewed 1 Jul 2021

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10.0

Pros:Service was excellent, Natalia Pizarro and Emmanuel Lopez did a great job.Cons:Everything was superbReviewed 29 Jun 2021

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10.0

Pros:We were pleased with the experience. All was good, time, service, quality, and price. Would rent again.Reviewed 18 Jun 2021

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8.0

Pros:Pickup and drop off fast and easy. Personnel was friendly.Cons:Prices are pretty high from what's used to be. Overall the experience was good. I always return to Enterprise everytime I have to rent a car.Reviewed 14 Jun 2021

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10.0

Pros:The staff in Fajardo were amazing! So helpful!Cons:All good, such an excellent experience.Reviewed 9 Jun 2021

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10.0

Pros:super easy!Cons:cleaner carReviewed 7 Jun 2021

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10.0

Pros:YesCons:Excellent service , car was ready , in and out in 15 minutesReviewed 4 Jun 2021

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4.0

Pros:Staff was overall helpful and respectful.Cons:The 2021 kia mini van i rented for 11 days was just awfully dirty !! I kid you not. It smelled like a cat sprayed the rear of the vehicle. I had to purchase car freshener for 10 days, still the smell was unbearable. The front driver tire pressure was set at 74psi, when I received the vehicle, which i found very odd. The next day the same tire went down to 15psi. I had to pay $ 22.00 to repair the leak in the tire. That was a trick the enterprise person in charge of fleet maintenance did to over inflate tire so i would get stuck with repairs the next day !!! Karma will prevail...Reviewed 1 Jun 2021

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10.0

Pros:The man who helped us at pickup was really nice and helpful. He even allowed us to drop the car off at the airport due to us having to wait a little bit because he was helping someone else, which wasn't inconvenient for us. Excellent customer service.Cons:The price.Reviewed 26 May 2021

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• What is the most popular car hire from Enterprise in San Juan?

  Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Enterprise in San Juan.

• How many car hire locations does Enterprise have in San Juan?

  Enterprise has 5 car hire locations in San Juan. Take a look at our Enterprise hire location map to find the best car hires near you.

• Does Enterprise have a car hire location at the airport: Luis Munoz Marin Intl airport (SJU)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Luis Munoz Marin Intl airport (SJU)?

  Yes