Extremely fast check-in and pickup process. Car was brand new and clean, great value.Reviewed 4 Dec 2023
review from
10.0
They got is in and out very quickly, no hassles whatsoever, and this location was much less expensive than from the airport. Will definitely come back next time we're in Puerto Rico!Reviewed 15 Nov 2023
review from
10.0
Great rentalReviewed 28 Sep 2023
review from
10.0
ExcelenteReviewed 27 Sep 2023
review from
8.0
Pros:Pickup and drop off fast and easy. Personnel was friendly.Cons:Prices are pretty high from what's used to be. Overall the experience was good. I always return to Enterprise everytime I have to rent a car.Reviewed 14 Jun 2021
review from
4.0
Pros:Staff was overall helpful and respectful.Cons:The 2021 kia mini van i rented for 11 days was just awfully dirty !! I kid you not. It smelled like a cat sprayed the rear of the vehicle. I had to purchase car freshener for 10 days, still the smell was unbearable. The front driver tire pressure was set at 74psi, when I received the vehicle, which i found very odd. The next day the same tire went down to 15psi. I had to pay $ 22.00 to repair the leak in the tire. That was a trick the enterprise person in charge of fleet maintenance did to over inflate tire so i would get stuck with repairs the next day !!! Karma will prevail...Reviewed 1 Jun 2021
review from
10.0
Pros:The man who helped us at pickup was really nice and helpful. He even allowed us to drop the car off at the airport due to us having to wait a little bit because he was helping someone else, which wasn't inconvenient for us. Excellent customer service.Cons:The price.Reviewed 26 May 2021
review from
10.0
Pros:This place was a little farther away from the airport than expected. Had to take a cab ride there, and they close at 5 pm which I didn’t see originally. The service was great and everything was painless.Cons:Nothing.Reviewed 21 May 2021
review from
10.0
Pros:The staff are friendly, fast, and professional. They are perfectly bilingual and made everything easy.Cons:N/AReviewed 16 May 2021
review from
6.0
Pros:Staff were excellent, friendly, attentiveReviewed 12 May 2021
review from
8.0
Cons:Free shuttle to airportReviewed 11 May 2021
review from
8.0
Pros:Car was clean and functional and worked great.Cons:It took way too long to pick up our car. Not well organized.Reviewed 2 May 2021