Guest reviews
Overall rating
7.4
Good
Based on 3,911 reviews
Cleanliness
7.7
Comfort
7.8
Pick-up/Drop-off
7.2
Value for money
7.6
Pros
"Friendly & efficient customer service."
(in 713 reviews)
"Friendly staff and great rates."
(in 2139 reviews)
"Great car and great people"
(in 6921 reviews)
Cons
"Customer service was great ."
(in 713 reviews)
"Terrible location, terrible customer service."
(in 677 reviews)
"Showed up, no cars available."
(in 361 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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10.0
Cons: Everything was good and professional
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3.6
Cons: The car broke down and we lost one vacation day waiting for tow truck and new car. Plus the car was extremely basic for the price.
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10.0
Pros: They were very friendly and even came out to where we were staying to replace a key for us that was not working. Very convenient to pick and drop off the vehicle right at the airport.
Cons: n/a
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2.0
Pros: My booking was cancelled, as I arrived 2,5 hours after the initial booking starting time.
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10.0
Pros: Staff was very friendly and helpful. Easy to figure out in terms of checking in and dropping off!
Cons: Nothing.
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7.2
Pros: Jeep was nice
Cons: Guy didn’t open the counter until 12 min after open and my car wasn’t even there until 25 min after the reservation started
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10.0
Cons: Nothing
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8.0
Cons: Vehicle was not completely clean.
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9.2
Pros: Excellent and speedy service.
Cons: We had 8 travelers each with a piece of luggage and trying to fit all that was a struggle. We needed a bigger car but no option for that.
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10.0
Pros: Pick-up and drop-off were both easy and quick. The car was spotless and in excellent condition.
Cons: The rental office was outside the terminal and across the street, but still convenient and easy to find.
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10.0
Pros: Everything was amazing, pick up/ drop off was smooth and car was great.
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10.0
Pros: Staff was great and friendly, car was clean and very well maintained. Easy pick up and drop off
Cons: A in-car GPS would have helped a little more but thank technology for smart phone wasnt a deal breaker
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10.0
Cons: Everything was good and professional
review from
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10.0
Pros: They were very friendly and even came out to where we were staying to replace a key for us that was not working. Very convenient to pick and drop off the vehicle right at the airport.
Cons: n/a
review from
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10.0
Pros: Staff was very friendly and helpful. Easy to figure out in terms of checking in and dropping off!
Cons: Nothing.
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10.0
Cons: Nothing
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9.2
Pros: Excellent and speedy service.
Cons: We had 8 travelers each with a piece of luggage and trying to fit all that was a struggle. We needed a bigger car but no option for that.
review from
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10.0
Pros: Pick-up and drop-off were both easy and quick. The car was spotless and in excellent condition.
Cons: The rental office was outside the terminal and across the street, but still convenient and easy to find.
review from
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10.0
Pros: Everything was amazing, pick up/ drop off was smooth and car was great.
review from
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10.0
Pros: Staff was great and friendly, car was clean and very well maintained. Easy pick up and drop off
Cons: A in-car GPS would have helped a little more but thank technology for smart phone wasnt a deal breaker
review from
Other suppliers in San Juan scored
- 8.8/10 Enterprise car rentals in San Juan
- 7.6/10 Avis car rentals in San Juan
- 6.3/10 Sixt car rentals in San Juan
- 5.8/10 E-Z Rent-A-Car car rentals in San Juan
- 7.0/10 Payless car rentals in San Juan
- 4.0/10 U-Save car rentals in San Juan
- 6.0/10 Dollar car rentals in San Juan
- 7.5/10 Thrifty car rentals in San Juan
- 9.3/10 Alamo car rentals in San Juan
Where can I find Hertz hire cars in San Juan?
100 Calle Brumbaugh, Hertz car rentals
Address
100 Calle BrumbaughHours
| Monday | 07:00 - 12:00 13:00 - 16:00 |
| Tuesday | 07:00 - 12:00 13:00 - 16:00 |
| Wednesday | 07:00 - 12:00 13:00 - 16:00 |
| Thursday | 07:00 - 12:00 13:00 - 16:00 |
| Friday | 07:00 - 12:00 13:00 - 16:00 |
| Saturday | 07:00 - 12:00 13:00 - 16:00 |
| Sunday | 07:00 - 12:00 13:00 - 16:00 |
Phone
+1 787 721 5127FAQs about renting a car from Hertz in San Juan
How many car hire locations does Hertz have in San Juan?
Hertz has 3 car hire locations in San Juan. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Luis Munoz Marin Intl airport (SJU)?
Yes
Does Hertz offer shuttle or airport pick-up services from Luis Munoz Marin Intl airport (SJU)?
Yes
