Pros: The hertz employee (I do not recall his name) was easily the most helpful and friendliest rental agent I have interacted with in SJ. A+. And the car was excellent
Cons: Everything was good and professional
Cons: The car broke down and we lost one vacation day waiting for tow truck and new car. Plus the car was extremely basic for the price.
Pros: They were very friendly and even came out to where we were staying to replace a key for us that was not working. Very convenient to pick and drop off the vehicle right at the airport.
Pros: My booking was cancelled, as I arrived 2,5 hours after the initial booking starting time.
Pros: Staff was very friendly and helpful. Easy to figure out in terms of checking in and dropping off!
Pros: Jeep was nice
Cons: Guy didn’t open the counter until 12 min after open and my car wasn’t even there until 25 min after the reservation started
Cons: Vehicle was not completely clean.
Pros: Excellent and speedy service.
Cons: We had 8 travelers each with a piece of luggage and trying to fit all that was a struggle. We needed a bigger car but no option for that.
Pros: Pick-up and drop-off were both easy and quick. The car was spotless and in excellent condition.
Cons: The rental office was outside the terminal and across the street, but still convenient and easy to find.
Pros: Everything was amazing, pick up/ drop off was smooth and car was great.
Hertz has 3 car hire locations in San Juan. Take a look at our Hertz hire location map to find the best car hires near you.