Book Dollar hire cars in San Juan

Reviews for Dollar in San Juan

Recent reviews

Traveller rating

Excellent

30

Good

21

Okay

26

Mediocre

50

Poor

0

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get the carcustomer service

car was cleangreat experience

rented the cargreat value

car i reservednever rent

great pricecredit card

friendly staffpick up and drop

2.0

Cons:Maybe if they have the actual car they advertise.... I asked for a convertible muscle car or similar, but they were trying to get me a Jeep, even after I complained, they tried to get a Buick? Are they even serious?Reviewed 17 May 2021

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10.0

Pros:Very friendly and very good communicationCons:Our upgrade did not go through even though the website didReviewed 11 May 2021

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4.0

Pros:Really nice people. But they dont have the proper knowlegeCons:For 1 day and 2 hour I pay $ 311.00in economic carReviewed 10 May 2021

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8.0

Cons:More availability of caraReviewed 10 May 2021

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2.0

Cons:It took over an hour just to pick up the vehicle. Waiting outside in the heat with a medical condition was extremely unpleasant. I guess Bad phone service is not the only thing DOLLAR RENTAL is good atReviewed 5 May 2021

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2.0

Pros:The person who took care of us when we returned the car was actually nice to us.Cons:Horrible, horrible and I can’t stress this enough, horrible service. Completely disregarded our requests, extremely rude, and lied to get me to agree to pay more because they didn’t have the car I booked )Instead of giving me something similar), the car had a bad smell and the breaks were faulty, i would never ever return here.Reviewed 8 Dec 2020

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3.6

Pros:Shuttle wait was very long, I waited for 48 minutes The totally price when I book was $46 or $56 whn arrived there it went up to $146 that’s just insane minding that I already purchased insurance online. So plus insurance I spent a total of $200 something for something that claimed to be $46... stop advertising liesCons:Be honest and learn time management.Reviewed 29 Jul 2020

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2.0

Cons:ServiceReviewed 8 Oct 2019

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3.6

Cons:Charged 150 for toll fee when we could have paid it online. They inspected the vehicle and after clearing all the balance, they charged 500 dollars for damage. When no damage was done and nothing was told to us while inspectionReviewed 30 Apr 2019

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7.2

Pros:The initial price point was good. The driver who picked us up from the airport was very friendly and funny.Cons:The airport pickup for Dollar is not signed at all...as in NOTHING. It took 20 minutes to get picked up from the airport once we were in the right spot. When we picked up the vehicle they upcharged me for multiple things and didn't put some very obvious damage to the car on the initial papers.Reviewed 20 Apr 2019

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2.0

Pros:nothing was good about dollar. I was told I got there too late so they automatically cancelled my reservation. I fought with the rental agent to check their cameras, just to prove I was there on time. long story short they didn't have the car I reserved so they cancelled my reservation.Cons:dollar could've been more honest and said they didn't have the car I reserved, and try to resolved the situation differently instead of lying about it. their cameras proved I was there on time, and to doubt if I was there made me even more upset, I made reservations in accordance with my flightReviewed 3 Apr 2019

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10.0

Pros:Great staff- they gave recommendations and were easy to chat with! Easy pick up and drop off too- clean and stylish car.Reviewed 10 Mar 2019

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• What is the most popular car hire from Dollar in San Juan?

  Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Dollar in San Juan.

• How many car hire locations does Dollar have in San Juan?

  Dollar has 3 car hire locations in San Juan. Take a look at our Dollar hire location map to find the best car hires near you.

• Does Dollar have a car hire location at the airport: Luis Munoz Marin Intl airport (SJU)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Luis Munoz Marin Intl airport (SJU)?

  Yes