Book Enterprise hire cars in Newark

Newark, NJ, United States
4 Feb — 11 Feb
Same drop-off
Newark, NJ, United States
Fri 4/2
Noon
Fri 11/2
Noon
Driver's age:

Pros

" and informative"(in 3572 reviews)
" - thank you!"(in 5305 reviews)
""Great Staff, easypoff.""(in 2248 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"Difficult to s."(in 4202 reviews)

Reviews for Enterprise in Newark

Overall rating8.2 ExcellentBased on 150 reviews
Cleanliness
8.3
Comfort
8.4
Overall
8.1
Pick-up/Drop-off
8.0
Value for money
8.1

Recent reviews

Traveller rating
43
14
7
11
0
Find reviews that mention:
2.0
horrible customer service unfortunatelyPros:The carCons:Everything else. It was extremely disappointing. They didnt process my contract even thought they promised me I could switch my credit card. They said they couldn’t get ahold of the other office and there was nothing they could do I and I should call them myself. I called and left messages and haven’t heard anything in 18 hours. They promised 24 and I’m not feeling confident about it. The associate literally didn’t even say sorry—it was such a bummer to spend money on that. Would really appreciate some sort of acknowledgement.Reviewed 14 Jul 2018
review fromkayak
7.2
Nice car but misleading pricing policyCons:The online price guide fails to include the hidden costs for damage waiver so the final bill was about 30% higher than my online quote.Reviewed 14 Oct 2016
review fromkayak
10.0
Pros:Realy good service and great priceCons:Location quite difficult to findReviewed 28 Nov 2016
review fromkayak
8.0
Pros:Staff very helpful. Resonable rental price but was not the price we were quoted when we bookedCons:Car wasnt what we expected but was okReviewed 29 Sep 2017
review fromkayak
7.2
Wrong pickup locationPros:The pickup Kayak assigned me was to an enterprise office not at Newark airport but would have involved a 20 min cab ride across town with all my luggage. Luckily the enterprise staff at Newark were very helpful. My booking wasn't transferable but they were able to find me a booking at a similar price. I had to pay more though.Cons:Kayak pickup location is not at the airport.Reviewed 21 Nov 2016
review fromkayak
2.0
WHAT A RIPOFF. Lots of unexpected hidden charges!!Cons:I expected to pay £457.67 to hire a SUV for 8 days from the Newark Airport Branch. The final bill was £666.98! I was not given any documentation at the collection point to highlight these hidden costs as 'the printer was broken' When I was given the vehicle keys, I was told that I did not have any insurance and a smartly dressed representative strongly advised that I needed to take out insurance at a cost of $181.93. After a long flight and needing to travel immediately I paid the extra. Other hidden charges were found to be rental of a FSO? $46 and a range of other fees.Reviewed 21 Apr 2017
review fromkayak
10.0
I'll be back.Pros:The customer service was superb.Reviewed 8 Jan 2017
review fromkayak
6.0
Pros:Friendly staff. Generally clean cars.Cons:I was picking up 30min early. Without saying anything they tried to charge me extra for it at pick up. Very slimy practice and turned me off from the entire experience. If I hadn't noticed I would have gotten charged more. I was renting for a day (24 hours), so I just returned 30min early. Overall, very slimy practice/policy they started.Reviewed 6 Nov 2016
review fromkayak
4.8
Pros:The gentleman who assisted me at the Newark location was great and very friendly. He was very accomodating and it was not his fault with my negative comments.Cons:When I made my car reservation, I had ordered a car to be picked up and dropped off at Newark airport. But when I got to the Enterprise counter at Newark airport to pick up the car, they told me they didn't have any record of me because the car was at the Enterprise location on Washington Street in downtown Newark. The woman at the Newark airport counter would NOT honor my reservation and I had to take a cab to downtown Newark and had to incur extra costs for cab fees that I had not inticipated on. I had a broken foot and was on a knee scooter and It was difficult for me to get around as it was. That is horrible customer service being that I was dealing with the SAME RENTAL COPANY. The gentleman I dealt with at the downtown Newark location was very freindly, courteous and kind. But realizing what a pain it was to get my rental, I doubt I will use Enterprise again.Reviewed 25 Apr 2017
review fromkayak
10.0
Friendly servicePros:Amazing service. After getting off a 16 hour flight we were greeted with a warm welcome. The rep processed everything quickly and welcomed us home. Another rep walked is to the car and offered us water for our drive home.Reviewed 16 Aug 2017
review fromkayak
9.6
Pros:Fast dropp-on and dropp-off possibilities. We had a little problem with the car at dropp-on, Enterprise upgraded it immediately. .Reviewed 27 Oct 2017
review fromkayak
9.6
Cons:Price was a bit higher than we wanted to payReviewed 12 Oct 2016
review fromkayak

Where can I find Enterprise hire cars in Newark?

585 Mccarter Hwy, Enterprise car hires

Address

585 Mccarter Hwy

Hours

Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday09:00 - 12:00
Sunday00:00 - 00:00

Phone

+1 973 622 2900

Address

25 Newark Airport Bldg 25

Hours

Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00

Phone

+1 844 727 2982

Address

180 Washington Street

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00

Phone

+1 973 639 1911

Address

1 Raymond Plaza W Penn Station

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00

Phone

+1 973 242 8300

Good to know

Most popular location

25 Newark Airport Bldg 25

Most popular car type

Compact

Top tips for hiring a car from Enterprise in Newark

  • Compact car hires from Enterprise in Newark are around 17% cheaper than other car types, on average

FAQs about hiring a car from Enterprise in Newark