Book Hertz hire cars in Newark

Reviews for Hertz in Newark

Recent reviews

Traveller rating

Wonderful

27

Very Good

11

Good

1

Okay

3

Fair

2

Mediocre

0

Poor

28

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car was cleanlocation was closed

pick up the carwrong location

car availablecredit card

rented a carcustomer service

pick up and dropgreat experience

friendly staffcar was dirty

2.0

Car was great . Customer service was horribleReviewed 12 Jan 2023

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2.0

Was run around and reservation was not at airport Wanted to change me additional $900 So I cancelled both the original and second reservation And went next door to Avis and got a better deal just walking up to the counter I expect an immediate refund for both charges on my card pleaseReviewed 28 Dec 2022

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2.0

extra charges I dont understandReviewed 3 Sep 2022

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6.0

I am not at all satisfied with the rental experience on your site! I found the experience unprofessional. First of all, the car was very small, not even two carry-on bags in the trunk. It said on the website that the car could be that choice or an equivalent model, but ours was clearly an inferior model. Why is it not possible to choose the model? It is important because there is a risk of theft if you leave the car parked with the suitcases in the back seat. Secondly, at the time of pick up I found myself still having to pay a lot of money for: - insurance (which I had already paid with Allianz suggested by your site. At the time of pick up they told me that it was not enough and they recommended another one) - add a second driver (it was not specified on the site that only one person could drive). I had decided to rent a car because it was a cheaper option, but If I had known I would have travelled by plane. I would have preferred to have the final price when I booked on your site!!!!Reviewed 26 Jul 2022

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10.0

Friendly service, well run!Reviewed 25 Jul 2022

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2.0

Tried to charge me $260 one way drop off plus a $400 deposit for a total of $660 to have the cat less than a day. DisgustingReviewed 21 Jul 2022

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2.0

There is an additional charge of 250 USD on my credit card without any details or information on why this was chargedReviewed 21 Jul 2022

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10.0

Everything was good!Reviewed 28 Jun 2022

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8.0

Our flight was delayed by over 3 hours. The customer representative was awesome and took care of us at 2 am. Thank you!Reviewed 25 May 2022

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2.0

I waited for nearly two hours to pick up my rental car. I lost two hours of driving back from Newark to Detroit because I had to wait in line just to pick up my reserved car. It was honestly kind of a nightmare, and the only good thing about the experience is that the customer service reps were extremely nice. When I got in line, there were only two people working the desk; by the time I made it to the front of the line, there were four.Reviewed 24 May 2022

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2.0

First time using Hertz due to specific SUV requirements that our usual provider did not have available. Pick up was fine and smooth enough. We received the correct vehicle. After an hour of operation, it began producing oil service notifications that persisted the whole trip across country, though oil levels were fine. A previous driver must have had pets as their were flees present in the vehicle. Overall, it got us where we wanted and didn't break down. Fine. Return on other end of country was another matter. The Hertz return location was locked and unstaffed when we arrived at 10am. After waiting 20 minutes, we contacted phone support, who wanted us to take the car to another location (at our time and gas expense, of course). After explaining that wasn't going to work for us, their proposal was to lock the keys in the vehicle and we would be charged a "locked vehicle" fee for the privilege of returning the vehicle safely. After 45min the attendant returned; Hertz had sent him to take care of an issue elsewhere, leaving the location unmanned. After an hour ordeal to get the car returned, and experiencing alternately incompetent and price gauging phone customer service, I'll never use Hertz for a rental again. Just garbage.Reviewed 17 May 2022

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8.0

The rental price was lower than their competition and there were no issues with the vehicle or service.Reviewed 14 May 2022

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• What is the most popular car hire from Hertz in Newark?

  Economy (Class Economy Car or similar) is the most frequently booked car hire type from Hertz in Newark.

• How many car hire locations does Hertz have in Newark?

  Hertz has 4 hire locations in Newark. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz have a car hire location at the airport: Newark airport (EWR)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Hertz have a car hire location at the airport: LaGuardia airport (LGA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  Yes