Guest reviews
Overall rating
7.3
Good
Based on 6,574 reviews
Cleanliness
7.3
Comfort
7.1
Pick-up/Drop-off
6.7
Value for money
6.7
Pros
"Overall a very good experience"
(in 464 reviews)
"ease of returning the car."
(in 4041 reviews)
"Car was clean and attractive."
(in 4674 reviews)
Cons
"Hidden charges, terrible customer service"
(in 331 reviews)
"Didn't get car I reserved."
(in 2431 reviews)
"Long wait to pick up car"
(in 116 reviews)
Recent reviews
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car was great
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4.4
Pros: Drop-off very easy.
Cons: The person that attended us in Newark kept including add-ons as if we didn't have a choice with the final price being 4x what the online price had been. Luckily we understood what was happening in time and decided against the better car, gasoline charge, extra insurance (we had already paid for one online through the website), E-Z pass, etc.. Still, we ended up paying double the amount to add a second driver. I would have chose that already online if it was more clearly presented on the website.
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9.2
Pros: Easy pickup and drop off. Polite staff.
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8.0
Pros: drop off was great.
Cons: pick up was repetitive. difficult to understand agent
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5.6
Cons: I reserved car for aproximately 90$, but got 134$ bill at reception desk
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8.0
Pros: Cheap rate and great car. Those are the most important factors, so I'd use again for sure.
Cons: Check in was extremely slow, about an hour, like they had to start from scratch and completely redo the reservation: asking about insurance, asking about EZPass, asking about car seats, asking for a credit card. All those things were, or could have been, asked when I made the reservation online.
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2.0
Pros: booking it was easy.
Cons: everything. when we got there, 50+ people were waiting for their cars. After 30 mins at 12:30 at night after a 10+ hour flight, with no movement practically in the line, we took an uber instead. Not only was it faster it was cheaper and less hassle.
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4.0
Pros: Car was solid
Cons: Took over an hour to check-in / get car, and price was significantly higher than quoted.
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5.2
Cons: The car pickup was horrific. Two apathetic disinterested desk attendants waiting on line of 20 customers with an average wait of 15 minutes per customer. Non priority customers crashing the line, no control or pushback. Same issue in DIA with Dollar two months back. Will not use them again.
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10.0
Pros: The staff was super friendly at both Newark and Philly airports.
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8.0
Pros: The staff was super friendly and the drip off process was really easy.
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10.0
Pros: I was in and out so fast, no one wasted my time and the car was really nice
Cons: I don’t love that I had to pay $54 because I’m 23 but I understand why that is
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7.6
Seamless pickup
Pros: Friendly staff
Cons: Dropoff needs better signage, very little light and small signage at dropoff location
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9.2
Pros: Easy pickup and drop off. Polite staff.
review from
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10.0
Pros: The staff was super friendly at both Newark and Philly airports.
review from
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10.0
Pros: I was in and out so fast, no one wasted my time and the car was really nice
Cons: I don’t love that I had to pay $54 because I’m 23 but I understand why that is
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8.0
Pros: drop off was great.
Cons: pick up was repetitive. difficult to understand agent
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8.0
Pros: Cheap rate and great car. Those are the most important factors, so I'd use again for sure.
Cons: Check in was extremely slow, about an hour, like they had to start from scratch and completely redo the reservation: asking about insurance, asking about EZPass, asking about car seats, asking for a credit card. All those things were, or could have been, asked when I made the reservation online.
review from
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8.0
Pros: The staff was super friendly and the drip off process was really easy.
review from
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7.6
Seamless pickup
Pros: Friendly staff
Cons: Dropoff needs better signage, very little light and small signage at dropoff location
review from
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4.4
Pros: Drop-off very easy.
Cons: The person that attended us in Newark kept including add-ons as if we didn't have a choice with the final price being 4x what the online price had been. Luckily we understood what was happening in time and decided against the better car, gasoline charge, extra insurance (we had already paid for one online through the website), E-Z pass, etc.. Still, we ended up paying double the amount to add a second driver. I would have chose that already online if it was more clearly presented on the website.
review from
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5.6
Cons: I reserved car for aproximately 90$, but got 134$ bill at reception desk
review from
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2.0
Pros: booking it was easy.
Cons: everything. when we got there, 50+ people were waiting for their cars. After 30 mins at 12:30 at night after a 10+ hour flight, with no movement practically in the line, we took an uber instead. Not only was it faster it was cheaper and less hassle.
review from
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4.0
Pros: Car was solid
Cons: Took over an hour to check-in / get car, and price was significantly higher than quoted.
review from
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5.2
Cons: The car pickup was horrific. Two apathetic disinterested desk attendants waiting on line of 20 customers with an average wait of 15 minutes per customer. Non priority customers crashing the line, no control or pushback. Same issue in DIA with Dollar two months back. Will not use them again.
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Where can I find Dollar hire cars in Newark?
Bldg 36 Stn P2 36 Carson Rd, Dollar car rentals
Address
Bldg 36 Stn P2 36 Carson RdHours
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Phone
+1 866 434 2226FAQs about renting a car from Dollar in Newark
How many car hire locations does Dollar have in Newark?
Dollar has 1 car hire location in Newark. Take a look at our Dollar hire location map to find the best car hires near you.
Does Dollar have a car hire location at the airport: John F Kennedy Intl airport (JFK)?
Yes
Does Dollar offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?
Yes
Does Dollar have a car hire location at the airport: Newark airport (EWR)?
No (according to our data)
Does Dollar offer shuttle or airport pick-up services from Newark airport (EWR)?
Yes
Does Dollar have a car hire location at the airport: LaGuardia airport (LGA)?
Yes
Does Dollar offer shuttle or airport pick-up services from LaGuardia airport (LGA)?
Yes
