Guest reviews
Overall rating
7.3
Good
Based on 6,567 reviews
Cleanliness
7.2
Comfort
7.1
Pick-up/Drop-off
6.6
Value for money
6.7
Pros
"Overall a very good experience"
(in 464 reviews)
"ease of returning the car."
(in 4041 reviews)
"Car was clean and attractive."
(in 4674 reviews)
Cons
"Hidden charges, terrible customer service"
(in 331 reviews)
"Didn't get car I reserved."
(in 2431 reviews)
"Long wait to pick up car"
(in 116 reviews)
Recent reviews
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Find reviews that mention:
customer service
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car was clean
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pick up and drop
great car
car i reserved
car was great
car available
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great value
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great price
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friendly staff
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5.6
Cons: I reserved car for aproximately 90$, but got 134$ bill at reception desk
review from
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8.0
Pros: Cheap rate and great car. Those are the most important factors, so I'd use again for sure.
Cons: Check in was extremely slow, about an hour, like they had to start from scratch and completely redo the reservation: asking about insurance, asking about EZPass, asking about car seats, asking for a credit card. All those things were, or could have been, asked when I made the reservation online.
review from
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2.0
Pros: booking it was easy.
Cons: everything. when we got there, 50+ people were waiting for their cars. After 30 mins at 12:30 at night after a 10+ hour flight, with no movement practically in the line, we took an uber instead. Not only was it faster it was cheaper and less hassle.
review from
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4.0
Pros: Car was solid
Cons: Took over an hour to check-in / get car, and price was significantly higher than quoted.
review from
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5.2
Cons: The car pickup was horrific. Two apathetic disinterested desk attendants waiting on line of 20 customers with an average wait of 15 minutes per customer. Non priority customers crashing the line, no control or pushback. Same issue in DIA with Dollar two months back. Will not use them again.
review from
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10.0
Pros: The staff was super friendly at both Newark and Philly airports.
review from
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8.0
Pros: The staff was super friendly and the drip off process was really easy.
review from
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10.0
Pros: I was in and out so fast, no one wasted my time and the car was really nice
Cons: I don’t love that I had to pay $54 because I’m 23 but I understand why that is
review from
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7.6
Seamless pickup
Pros: Friendly staff
Cons: Dropoff needs better signage, very little light and small signage at dropoff location
review from
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10.0
Ms London was fantastic
Pros: Our customer service representative was amazing. Ms London was super-friendly and very patient as she helped us work through a credit card problem.
review from
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7.2
Hope it doesn't rain when you return a car.
Cons: On the day that we returned the car, it was raining. There a no covered shelters to return your car. Although the check in process was quick it was not thorough. We were drenched when we got in the car rental terminal and so was our baggage. Totally unenjoyable experience and then having to board your flight wet.
review from
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7.2
Long wait - good car
Pros: Good car. GMC Acadia pretty clean
Cons: Really long time to pick up the car
review from
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10.0
Pros: The staff was super friendly at both Newark and Philly airports.
review from
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10.0
Pros: I was in and out so fast, no one wasted my time and the car was really nice
Cons: I don’t love that I had to pay $54 because I’m 23 but I understand why that is
review from
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10.0
Ms London was fantastic
Pros: Our customer service representative was amazing. Ms London was super-friendly and very patient as she helped us work through a credit card problem.
review from
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8.0
Pros: Cheap rate and great car. Those are the most important factors, so I'd use again for sure.
Cons: Check in was extremely slow, about an hour, like they had to start from scratch and completely redo the reservation: asking about insurance, asking about EZPass, asking about car seats, asking for a credit card. All those things were, or could have been, asked when I made the reservation online.
review from
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8.0
Pros: The staff was super friendly and the drip off process was really easy.
review from
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7.6
Seamless pickup
Pros: Friendly staff
Cons: Dropoff needs better signage, very little light and small signage at dropoff location
review from
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7.2
Hope it doesn't rain when you return a car.
Cons: On the day that we returned the car, it was raining. There a no covered shelters to return your car. Although the check in process was quick it was not thorough. We were drenched when we got in the car rental terminal and so was our baggage. Totally unenjoyable experience and then having to board your flight wet.
review from
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7.2
Long wait - good car
Pros: Good car. GMC Acadia pretty clean
Cons: Really long time to pick up the car
review from
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5.6
Cons: I reserved car for aproximately 90$, but got 134$ bill at reception desk
review from
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2.0
Pros: booking it was easy.
Cons: everything. when we got there, 50+ people were waiting for their cars. After 30 mins at 12:30 at night after a 10+ hour flight, with no movement practically in the line, we took an uber instead. Not only was it faster it was cheaper and less hassle.
review from
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4.0
Pros: Car was solid
Cons: Took over an hour to check-in / get car, and price was significantly higher than quoted.
review from
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5.2
Cons: The car pickup was horrific. Two apathetic disinterested desk attendants waiting on line of 20 customers with an average wait of 15 minutes per customer. Non priority customers crashing the line, no control or pushback. Same issue in DIA with Dollar two months back. Will not use them again.
review from
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Where can I find Dollar hire cars in Newark?
Bldg 36 Stn P2 36 Carson Rd, Dollar car rentals
Address
Bldg 36 Stn P2 36 Carson RdPhone
+1 866 434 2226FAQs about hiring a car from Dollar in Newark
What is the most popular car hire from Dollar in Newark?
Standard (Jeep Patriot or similar) is the most frequently booked car hire type from Dollar in Newark.
How many car hire locations does Dollar have in Newark?
Dollar has 1 car hire location in Newark. Take a look at our Dollar hire location map to find the best car hires near you.
Does Dollar have a car hire location at the airport: John F Kennedy Intl Airport (JFK)?
Yes
Does Dollar offer shuttle or airport pick-up services from John F Kennedy Intl Airport (JFK)?
Yes
Does Dollar have a car hire location at the airport: Newark Airport (EWR)?
No (according to our data)
Does Dollar offer shuttle or airport pick-up services from Newark Airport (EWR)?
Yes
Does Dollar have a car hire location at the airport: LaGuardia Airport (LGA)?
Yes
Does Dollar offer shuttle or airport pick-up services from LaGuardia Airport (LGA)?
Yes