Guest reviews
Overall rating
8.0
Excellent
Based on 554 reviews
Cleanliness
8.1
Comfort
8.1
Pick-up/Drop-off
7.9
Value for money
7.9
Skip to main content
More
Pros
"car was clean and nice."
(in 543 reviews)
"Dropoff was quick and easy"
(in 436 reviews)
"Staff is friendly and helpful"
(in 5532 reviews)
Cons
"There was no car available"
(in 368 reviews)
"Worst rental car experience ever"
(in 3805 reviews)
"Worst rental car experience ever"
(in 3860 reviews)
Recent reviews
Traveller rating
166
30
37
15
55
Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
-
6.0
Pros: They did call to let me know there were no cars available
Cons: Need to update inventory so people would know ahead of time about availability
review from
-
5.2
Pros: The amazing guy who found us a car
Cons: To not rent cars to people from closed locations!!’
review from
-
2.0
Pros: Nothing
Cons: Everything
review from
-
9.6
Pros: Staff was friendly and helpful. Quick and easy rental. Good price. Decent car.
Cons: The aux hookup system was out dated and we were unable to load the map from phone to car screen.That was irritating and unheard of these days
review from
-
10.0
Pros: Both staff members valued my time and worked efficiently
Cons: Car was not available but she put me in Mother very quickly with a slight discounted rate to makeup for jt
review from
-
6.8
Pros: Easy process for pick up and drop off. Friendly staff.
Cons: Vehicle did not seem to be cleaned before pick up at all. All windows were very dirty, and smell wasn’t the most pleasant. I had to purchase an air freshener and also felt that i had to sanitize the vehicle myself. I was not confident that it was done between rentals.
review from
-
10.0
Cons: I loved so did my 85 year old mother. Good clean reliable Looking forward to traveling again
review from
-
2.0
Cons: I was switched 3 different times to 3 different locations. Reservation was not switched to last location and therefore messed up the original price and size of vehicle. Never was told about the $200 deposit hold. This was my son's birthday trip and was ruined. Couldn't even use my own money. Rep took my card for payment and when she was finished...she just put my credit card and driver's license inside of the rented vehicle. Not cool. Overall dissatisfied with handling of there customers.
review from
-
3.6
Cons: This location is well off site and does not provide transportation to/from the airport. Plan on a $50 Uber each way.
review from
-
10.0
Pros: On pickup my car was not there but I did a very nice gentleman who helped me and I received a very nice car to use for my rental. I was very happy with the selection he provided. Drop off was a breeze.
Cons: Some signs in the IAH rental area showing me where to go if I had preprinted ticket to pick up my car for Alamo. I had to ask where to go to get outside to get to the cars.
review from
-
4.0
Pros: The agent was very helpful and provided me with information I was unaware of.
Cons: The cost was increased once I went to collect the car ; also my charger got damanged from the USP port.
review from
-
2.8
Pros: Easy check in service
Cons: Waited 45 minutes to speak to an agent to pick up my rental. The agent told me they didn’t have a compact car for me and I’d have to wait an unknown amount of time or take a mini van. I was in Houston for a scheduled event I couldn’t be late for and very uncomfortable driving a mini van.
review from
Other suppliers in Houston scored
- 6.7/10 Advantage car rentals in Houston
- 8.5/10 Alamo car rentals in Houston
- 7.6/10 Avis car rentals in Houston
- 7.8/10 Budget car rentals in Houston
- 6.8/10 Dollar car rentals in Houston
- 7.1/10 Hertz car rentals in Houston
- 7.4/10 National car rentals in Houston
- 6.5/10 Thrifty car rentals in Houston
- 5.2/10 Ace car rentals in Houston
- 6.5/10 Payless car rentals in Houston
Where can I find Enterprise hire cars in Houston?
Top tips for renting a car from Enterprise in Houston
- 25% of our users found a car hire from Enterprise in Houston for $47 or less
- Standard car hires from Enterprise in Houston are around 53% cheaper than other car types, on average
FAQs about renting a car from Enterprise in Houston
How much does it cost to hire a car from Enterprise in Houston?
What is the most popular car hire from Enterprise in Houston?
How many car hire locations does Enterprise have in Houston?
Does Enterprise have a car hire location at the airport: George Bush Intcntl airport (IAH)?
Does Enterprise offer shuttle or airport pick-up services from George Bush Intcntl airport (IAH)?
Cars
Car rentals in the United States
Car hires in Texas
Car hires in Houston
Houston Enterprise car hires