Book Enterprise Rent-A-Car hire cars in Houston

Reviews for Enterprise Rent-A-Car in Houston

Recent reviews

Traveller rating

Wonderful

16

Very Good

2

Good

0

Okay

6

Fair

0

Mediocre

0

Poor

14

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get the cargreat service

car availablepick up and drop

car was greatcustomer service

staff was very helpfulgreat customer

airport locationgreat experience

great price

4.0

Very chaotic on pickup day. Didn't have the exact size vehicle I reserved. Would have preferred a newer vehicle. The SUV had 58k miles and lots of broken things on it. Needs to be sold and replaced by a new model.Reviewed 24 Mar 2023

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10.0

Everything was excellentReviewed 30 Dec 2022

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10.0

ExcellentReviewed 28 Dec 2022

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10.0

Bobby from the Galleria branch in Houston did everything he could to ensure I have only a positive experience with EnterpriseReviewed 30 Oct 2022

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6.0

The employees said the websites kept booking cars that were not there, so we all waited for our cars, some people over an hour. I only rented mine for 8 hours, so losing an hour and being charged for 24 was not a good experience. Nor are the rates you're charging now. And when I said yes to the insurance online, I was auto-charged for two days rather than one.Reviewed 23 Oct 2022

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2.0

When I made the booking I was told I’d get a car. Well I then got a call that said that I wouldn’t get one till the afternoon instead of in the morning and I needed one for the morning specifically. I was told that I’d get a call later to update me on the status of a car and ended up not being called or updated and had to spend $200 on a Lyft to make my appointments. Ridiculous and poor service.Reviewed 22 Oct 2022

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10.0

The car had not been washed and there was a film on the windshield and other windows that made it difficult to see clearly. I had to stop at a service station and clean all of the windows, inside and out. Other than that, it was great.Reviewed 9 Jun 2022

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8.0

It ended up being Dominique at National car rentals that saved the day. Our plane was late, and it was impossible to reach the Enterprise desk by phone to find out what to do before they closed once the plane was on the ground but we were still sitting in it waiting for a gate. We spoke to an off-site person via the given phone number who did not know the situation at this particular airport and did not have access to a phone number for us to find out. As it turned out, Enterprise hands over to National at closing time, but nowhere was this explained--we were worried about getting stuck at the airport with a person in a wheelchair and the rest of our group. Only a dire warning to be there 15 minutes before closing time, which we could not do. We got the car easily, once we knew it was all fine. Unnecessary stress before that. Thank you Team National.Reviewed 20 May 2022

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10.0

Great service, clean car, process was easyReviewed 16 Jan 2022

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1.9

Only car company that never has anything ready to go for reservations. I had to wait two hours and then instead of a full size SUV take a horrible old minivan with no features that was scary to drive then they wouldn't even give a discount. They are weird A F and wanted to take selfies on pickup too. Would have had to wait what looked like another two hours at least if I wanted to hold for what I actually reserved two months ahead of time.Reviewed 17 Oct 2021

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10.0

Professional, helpful staff. Expedient service.Reviewed 30 Sep 2021

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10.0

Thank you so much for waiving the out of state fee and gas fee due to hurricane ida, you were a blessing throughout this process!Reviewed 3 Sep 2021

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• What is the most popular car hire from Enterprise Rent-A-Car in Houston?

  Mini (Chrysler Voyager or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Houston.

• How many car hire locations does Enterprise Rent-A-Car have in Houston?

  Enterprise Rent-A-Car has 49 hire locations in Houston. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: George Bush Intcntl airport (IAH)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from George Bush Intcntl airport (IAH)?

  Yes