Guest reviews
Overall rating
7.6
Good
Based on 2,327 reviews
Cleanliness
7.9
Comfort
8.0
Pickup/dropoff
7.7
Value for money
7.5
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Pros
"The customer service was excellent!."
(in 162 reviews)
"Car was clean, at least"
(in 242 reviews)
"Rental agency gave excellent service."
(in 120 reviews)
Cons
"Car not available on arrival."
(in 71 reviews)
"Credit Card payment > $530."
(in 42 reviews)
"Customer service is a bad joke."
(in 93 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
great service
easy drop
car was great
drop off the car
returned the car
friendly staff
great experience
airport location
car smelled
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8.8
Pros: The process was fast and easy. Check in and check out. In my opinion it was actually faster than the service at the airport.
Cons: The decor at the facility.
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10.0
Pros: The staff at the Webster location was will make me come back again, they were very polite and helpful. It cost less than expected and I’m really happy thanks
Cons: Nothing really
review from
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4.0
Pros: Show up to pick up my rental and was told computer was down and couldn't get a rental. Had to locate and find transportation to a nearby rental to get a vehicle at last minute on a Sunday when most of locations close at 1.
Cons: If the system was down they could of gave a courtesy call.
review from
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2.0
Cons: When I came to pay for the car thay change price 33$ become 100$
review from
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10.0
Same for dropoff
Pros: Very nice woman made dropoff fast and easy. No hidden charges and overall a great experience.
review from
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10.0
Excellent experience
Pros: Convenient for transportation to and from IAH and Richmond, TX.
Cons: Nothing
review from
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6.4
Pros: Upgraded me due to errors on their end.
Cons: The wait at 1am was nearly an hour long with one poor woman working the desk. The amount quoted to me was not the price Avis had on file and it took a bit to sort out the $350 difference. The original car in the lot was a sedan when I had booked an SUV and I had to return to the counter.
review from
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8.8
An easy rental in Houston
Pros: The car was nice and new, brought around to me by a friendly Avis employee.
Cons: It took some time waiting on the shuttle bus. And a little extra time waiting to check out upon return. However, I was early for my flight so in this rare case it didn't matter. Friendly Avis staff either way.
review from
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5.6
No assistance
Pros: It was relatively easy to rent the vehicle
Cons: Tires where worn. We got a flat and Avis did not replace the car. We had to Uber for the rest of our trip, including a expensive trip back to the airport.
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2.4
Horrible service at AVIS
Pros: Nothing
Cons: Clerk was rude, i had to wait almost 2 hours, car was dirty and the clerk almost got his butt beat up
review from
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6.0
Car was dirty
Pros: Good gas mileage, car had modern amenities.
Cons: Car was dirty. Mud was caked on various surfaces.
review from
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10.0
Pros: everything was great
Cons: no issues
review from
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8.8
Pros: The process was fast and easy. Check in and check out. In my opinion it was actually faster than the service at the airport.
Cons: The decor at the facility.
review from
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10.0
Pros: The staff at the Webster location was will make me come back again, they were very polite and helpful. It cost less than expected and I’m really happy thanks
Cons: Nothing really
review from
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10.0
Same for dropoff
Pros: Very nice woman made dropoff fast and easy. No hidden charges and overall a great experience.
review from
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10.0
Excellent experience
Pros: Convenient for transportation to and from IAH and Richmond, TX.
Cons: Nothing
review from
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8.8
An easy rental in Houston
Pros: The car was nice and new, brought around to me by a friendly Avis employee.
Cons: It took some time waiting on the shuttle bus. And a little extra time waiting to check out upon return. However, I was early for my flight so in this rare case it didn't matter. Friendly Avis staff either way.
review from
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10.0
Pros: everything was great
Cons: no issues
review from
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4.0
Pros: Show up to pick up my rental and was told computer was down and couldn't get a rental. Had to locate and find transportation to a nearby rental to get a vehicle at last minute on a Sunday when most of locations close at 1.
Cons: If the system was down they could of gave a courtesy call.
review from
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2.0
Cons: When I came to pay for the car thay change price 33$ become 100$
review from
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6.4
Pros: Upgraded me due to errors on their end.
Cons: The wait at 1am was nearly an hour long with one poor woman working the desk. The amount quoted to me was not the price Avis had on file and it took a bit to sort out the $350 difference. The original car in the lot was a sedan when I had booked an SUV and I had to return to the counter.
review from
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5.6
No assistance
Pros: It was relatively easy to rent the vehicle
Cons: Tires where worn. We got a flat and Avis did not replace the car. We had to Uber for the rest of our trip, including a expensive trip back to the airport.
review from
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2.4
Horrible service at AVIS
Pros: Nothing
Cons: Clerk was rude, i had to wait almost 2 hours, car was dirty and the clerk almost got his butt beat up
review from
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6.0
Car was dirty
Pros: Good gas mileage, car had modern amenities.
Cons: Car was dirty. Mud was caked on various surfaces.
review from
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Where can I find Avis hire cars in Houston?
17330 Palmetto Pines, Avis car rentals
Address
17330 Palmetto PinesPhone
+1 281 443 5800Top tips for hiring a car from Avis in Houston
- 25% of our users found a car hire from Avis in Houston for $143 or less
- Economy car hires from Avis in Houston are around 49% cheaper than other car types, on average
FAQs about hiring a car from Avis in Houston
How much does it cost to hire a car from Avis in Houston?
On average a car hire from Avis in Houston costs $145 per day.
What is the most popular car hire from Avis in Houston?
Intermediate (Ford Escape or similar) is the most frequently booked car hire type from Avis in Houston.
How many car hire locations does Avis have in Houston?
Avis has 21 car hire locations in Houston. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: George Bush Intcntl Airport (IAH)?
Yes
Does Avis offer shuttle or airport pick-up services from George Bush Intcntl Airport (IAH)?
Yes