Guest reviews
Overall rating
7.7
Good
Based on 108 reviews
Cleanliness
7.9
Comfort
8.0
Pick-up/Drop-off
7.5
Value for money
7.4
Pros
"Staff was friendly and informative."
(in 1087 reviews)
"It was a good experience"
(in 302 reviews)
"yes drop off was easy."
(in 156 reviews)
Cons
"No car available upon arrival."
(in 140 reviews)
"Very poor customer service!"
(in 175 reviews)
"Car smelled and was dirty"
(in 227 reviews)
Recent reviews
Traveller rating
27
9
11
8
4
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
car available
great car
easy drop
friendly staff
great service
quick and easy
car smelled
airport location
great experience
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8.8
Cons: Price
review from
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2.0
Cons: They denied me when i show up
review from
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4.0
Pros: Staff was very rude.
review from
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9.6
Pros: Staff extra friendly in both places. The actual vehicle was clean and loaded with features.
Cons: So expensive to do a one-way! But I guess that’s to be expected.
review from
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10.0
Pros: The car was brand new!! Smelled great!
review from
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3.2
Cons: When I picked up the car was dirty, and the attendant did not want to note existing damage to vehicle. I’ll be renting with someone else from now on
review from
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10.0
Pros: As always service is awesome and professional.
Cons: Free snacks and drinks???? A clean car is more than enough....
review from
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7.6
Cons: Pick up process was slow. Drop off at the Waco local airport was pretty bad. The signage at the airport does not point you to the right place.
review from
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8.0
Pros: Avis was great! The service I reserved thru was terrible---- didn't include all costs & was $100 more than I anticipated
Cons: Include taxes with the overall prices
review from
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8.8
Pros: The process was fast and easy. Check in and check out. In my opinion it was actually faster than the service at the airport.
Cons: The decor at the facility.
review from
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10.0
Pros: The staff at the Webster location was will make me come back again, they were very polite and helpful. It cost less than expected and I’m really happy thanks
Cons: Nothing really
review from
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4.0
Pros: Show up to pick up my rental and was told computer was down and couldn't get a rental. Had to locate and find transportation to a nearby rental to get a vehicle at last minute on a Sunday when most of locations close at 1.
Cons: If the system was down they could of gave a courtesy call.
review from
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Where can I find Avis hire cars in Houston?
Top tips for renting a car from Avis in Houston
- 25% of our users found a car hire from Avis in Houston for $138 or less
- Full-size car hires from Avis in Houston are around 53% cheaper than other car types, on average